Name: Lanfipe Palace
Address: Via Toledo, 320, Naples (napoli), 80133, IT

2/10

Poor

09 Jul 2026

Hina

The hotel is at a great location, you are literally in the middle of all the attraction areas. The staff were really helpful and very nice. I was there in June for 3 days and you can imagine how hot it would be in that month. The issue was that the AC was not working from day one. Despite my multiple complaints no one came to fix the AC. The staff kept telling us to adjust it to diff temperatures to make it work but was unsuccessful. No one called in a tech to fix it. It was horrible trying to sleep in the heat and consistently taking cold showered to cool down. Very dissatisfied with my stay.

8/10

Excellent

14 Jun 2026

george

The hotel is a wonderful choice for a stay in Naples. The rooms are a little small but cozy. Great location for site seeing and shopping. The staff are the real standouts for this property. Mary and

6/10

Pleasant

24 May 2026

Craig

Hotel was ok. Would not choose to stay here again if we ever visit Naples. Our room had a shower drainage issue and when we brought it up to the front staff, they said I had turned the water on too hard and that’s why it wasn’t draining. They said to wait 10 minutes and try again, ok. Time went by and again the shower would not drain. We were told we would have to wait until the next day for them to try and figure it out and if they can’t fix it then we could just use the shower in a separate room in which one of our other family members was staying. This was a ridiculous solution since we were paying for our own room to use, not someone else’s. Next day came and after our day long excursion we were told cleaning staff fixed the issue. Went to test it and it was worse. The water began to back up by the host stand. The front staff then moved us to a different room, mind you this was late in the evening and we were traveling with our 1 year old. Albeit The new room was nicer, we were still frustrated at the situation. The front staff were nice and understanding and reached out to management to see if there was anything to do for the inconvenience. We asked if they could provide the breakfast (7 euros per person) and management said no,that they did enough with the new room.In fact management never reached out to us during our time there. Needless to say, our experience here was not great. If you have an issue, don’t expect management to offer help. My opinion,DO NOT STAY HERE.

Friends_and_family Family

10/10

Exceptional

18 Oct 2025

Mallory

Very friendly and helpful. I enjoy having a balcony overlooking the tourist street. I did some shopping and was able to walk to the ferry in the morning.

8/10

Excellent

30 Jul 2025

Graham

Toledo stay

Central choice right beside Toledo Metro station - there is a lift but not right to hotel entrance so you still have to lift heavy luggage up stairs - room clean and very adequate. Broken balcony door allowed for a little outdoor street noise but nothing drastic.

Friends_and_family Family

6/10

Pleasant

14 Jun 2025

Alison

Nice hotel in a good location. No breakfast except in room and some minor issues like no shampoo available made it ok rather than good.

Leisure Partner

10/10

Exceptional

25 Oct 2021

Adeel

Excellent location

Nicely located, simple hotel. Perfect for a one night stay. Great service!

Self

2/10

Poor

02 Nov 2019

Verified traveler

We were put into a room with a tiny window covered by what can best be described as a prison grid. Asked to speak to the manager but he /she was never present in the hotel .Receptionists were very helpful .I would avoid this hotel

Leisure

6/10

Pleasant

16 Sep 2019

Verified traveler

No windows in room so felt claustrophobic. Lots of stairs which was hard with suitcases. Not easy to find behind a big door nor clearly signed. Definitely not suitable for disabled

Leisure

8/10

Excellent

20 Jul 2019

Verified traveler

Perfect spot to explore old Naples. Everything we wanted to go to was within 15 minutes walk.

Leisure Family

6/10

Pleasant

14 Jul 2019

Verified traveler

The staff was excellent, the building is hidden behind scaffolding as it is being renovated. The entrance was so frightening looking that I almost cancelled my reservation. It seemed very unsafe outside the hotel. The staff was excellent and compensated for the exterior appearance.

Leisure Partner

10/10

Exceptional

22 Feb 2019

Fran

Very nice Hotel, Great area, the staff were very helpful.
The third bed in our room a little small

Leisure Family

2/10

Poor

07 Jan 2019

Verified traveler

Don't spend your money there - cheap and noisy

First of all, I wonder how this hotel can be rated 4 stars since it looks like a 2 stars near a train station.
The room we booked called \"suite\" is in fact an average room with a shower (not even a bathtub) with no view, on a small courtyard, super dark and with fake old style furniture.
Also, there is a smell in the whole hotel and rooms of cheap synthetic fragrance, absolutely suffocating. The hotel is super noisy, no investment in quiet windows, so you can hear everything from the street nearby, in addition, customers don't have the keys of the building, so people have to ring 3 times : outside the door, down the building, and at the hotel, so the buzzer rings all night until the last client arrive. If you are sensitive to noise, forget it !
In other words, this is a very cheap hotel, pretending to be upscale, but it is not.
The cherry on the cake was that Hotel was under constructions (not specified when booked) workers came on the building site at 5.50 AM in the morning, at my window, super loudly. I asked for a refund because this was unacceptable, the manager refused (even 50% of the night) - so the management consider normal to have clients awaken by people at their window a 5.50 and don't even make a gesture. Forget it, just don't go !

6/10

Pleasant

03 Oct 2018

Michael

Great central location

A terrific location close to shops restaurants and transport

10/10

Exceptional

23 Sep 2018

Pete

Perfectly placed hotel for discovering the city.

Vert pleasant and efficient staff. Hotel central location is perfect. Double glazing keeps Naples noise at bay.

8/10

Excellent

12 Aug 2018

Heather

Central Location

We stayed for 4 nights in this quirky centrally located hotel. We had read it was hard to find so looked at street view pictures before arrival. The hotel promptly provided information about airport transfer options which was very helpful. The room was clean, air conditioned and very secure at night.
The down side would be that the hotel is definitely not suitable for those with mobility difficulties as there are lots of steps and twists. Also as it is really a boutique hotel there are no catering facilities. We paid for breakfast but choice was very limited and not good value for money.

10/10

Exceptional

30 Jul 2018

Ashleigh

Quaint and comfortable

We were very impressed with the hotel. It was a little difficult to find due to construction going on around it but once you go up the lift and into the hotel we were pleasantly surprised.
The hotel has a beautiful old charm about it and the staff were so accommodating and friendly.
Our room was clean and the bed was very comfortable.
We were very impressed with our stay here

Partner

4/10

Poor

04 Jul 2018

Jose

No star palace.

Difficult to find, poor entry way, staff did not seem To know basic information, no is always the first response, lousy breakfast. Overall would not rexommend. Worst hotel of trip.

Friends

2/10

Poor

01 Jul 2018

Sarah

Not a nice place to stay anymore

We stayed at this hotel in 2016 and left a fantastic review saying hospitality was second to none, this is not true anymore. The helpful and hospitable front desk lady has left and that changes the atmosphere at this hotel completely. We were given the most strangest awful hotel room we had ever stayed in with not window in the sleeping area, with stairs going down to the bathroom and a wardrobe where there was a small window looking out to the inside courtyard with no light coming in. It was horrible! We spoke to the front desk lady with shoulder length dark hair (who had an attitude problem! if she didn't want to hear what you were saying she would pretend not to understand and look at you with discontent), requesting another room and were told this was a normal room and there wasn't any others available (we booked in before 12.00 noon). We were offered another room with a window for our last two nights at 75 Euro, we declined and will never return to this hotel.

Partner

8/10

Excellent

16 May 2018

Verified traveler

Space-age shower did not work consistently.Water temperatures fluctuated wildly.Not enough hangers.
Weak hanging rail.

4/10

Poor

22 Apr 2018

Gav

Wouldn’t book again

The hotel is 2 floors up through a scuzzy delapidated hallway with basic lift that doesn’t stop on hotel floor and no cleanliness. Lobby is great but room needs redecorating. Faded paint and awful colour. Other customers noisy at 1am. bed is extremely hard and uncomfortable. Shower is a dribble. Breakfast terrible unless you are okay with museli. Hotel location is difficult. It’s above shops In town and in pedestrian area, no direct drop off. Only good for a one night stop if anything.

8/10

Excellent

06 Jan 2018

Verified traveler

Very clean and a convenient location. The staff were friendly and attentive. They arranged a taxi to the airport on our last day, the only issue was it was not very well coordinated: we were at the hotel half an hour before the booking and we had to wait for the taxi driver to call the hotel to say he was ready for us. He called around a quarter of an hour after the booking, which was not a problem for us, but the taxi tried to blame us for being late and wanted to add to the agreed price. All in all, a very nice stay.

8/10

Excellent

05 Nov 2017

Rachel

Fantastic staff and good location

The hotel is located on a busy street, in close proximity to the Toledo metro station. This is a good hotel if you want to be right in the middle of the action but be prepared to have your sleep interrupted from the noise in the street. The rooms are modern and clean, however, we stayed on the top floor and there wasn’t a window to look out of! This was the only negative. The breakfast is good and the staff are amazing, they can’t do enough to help you. One day they even left some cake in our room!

8/10

Excellent

25 Sep 2017

Giorgio

Central Hotel in a busy shopping area.

First time in this Hotel , as mention a good central spot . Lots going on around the hotel with restaurants and snack bars. We have been to Naples many times and could not get into our usual hotel, so we did find this hotel a bit more expensive but smaller rooms . We did enjoy our stay and would recommend it for a few days stay.

Partner

10/10

Exceptional

17 Sep 2017

Verified traveler

nice hotel

this hotel is in the middle of all the action you can walk to the beaches and tourist attractions

8/10

Excellent

07 Aug 2017

Graham

Nice Central Hotel

Right on Via Toledo this hotel was a good Base to explore the historical area of Naples.

The hotel staff were very friendly and always ready to help.

Breakfast was was a good standard with plenty of cold meats, fruit and pastries just what you would expect for a continental breakfast.

Our room was quiet for all of the outside city noises.

10/10

Exceptional

05 Apr 2017

Verified traveler

Great location!

Loved our stay! Near good, near sites, yet away from car traffic.

10/10

Exceptional

15 Jan 2017

Verified traveler

An oasis in the middle of everything

Love it or hate it, one of Napoli's attractions is the controlled chaos on the streets, and there is no better time to experience that than during Christmas when we visited. Via Toledo is ground zero for every Napolitano going shopping or just going for a stroll, and while the hubbub is fascinating, you need an escape plan. That's where Lanfipe Palace comes in.

This place is a real oasis. The staff can't be friendlier or more helpful (thanks Gabriele and Roberta!!), the breakfast is very nice, the rooms are small but well laid out, and housekeeping keeps them spotless. The windows are soundproofed and you hear nothing after 10pm when the stores close. Wi-fi is very good.

It can be difficult to find the first time. This part of Via Toledo is pedestrian only, so your taxi will drop you off at the end of Via Ponte di Tappia. Walk towards Toledo and look across the street to the opening between the Pisapia and Calzedonia stores. You'll be directly opposite of the Footlocker shop (if you come by Metro to Toledo, walk south on Toledo to the Footlocker and then look right). Walk through the opening and turn to your right. Go up the little stairs and push the intercom button for Lanfipe. Elevator to Floor #3 and walk down the stars to floor #2 for the hotel lobby. If arriving late and the opening between the stores is shut, there is an intercom on Toledo to buzz you through a tiny door.

I'd definitely stay there again.

Nick in Palm Springs

Partner

10/10

Exceptional

10 Oct 2016

Jim

The absolute best location in Naples. Staff was incredible!

10/10

Exceptional

25 Sep 2016

Verified traveler

Central location and warm inviting staff

The hotel is tucked in a busy shopping district. Close by the subway to reach other districts, the busy avenue is blocked off allowing only pedestrian traffic. Dotted with shops, cafes, geleterias and restaurants it was the perfect spot to get a great taste of Naples.

Inside the staff was welcoming and the front desk personnel were often excited to inform us of different things to try in the city and events to check out. The energy and excitement where you could really feel their love of their city and desire to share it with travelers.

The room itself was clean and comfortable. Good size for us since we didn't spend much time there but sleep and a little rest in the afternoons before going out again. We'd read about noise but for the most part was quiet. There must have been a music even in the piazza late one evening or nearby that did carry into the room. Living in Queens, New York this was no big deal for us but light sleepers from the countryside will probably notice they are in a city (which is kind of the point)

10/10

Exceptional

07 Aug 2016

Sarah

Hospitality at it's best

The hospitality we received at this hotel was second to none. We arrived late on Wednesday 27th July after getting lost in hectic Naples and were welcomed into this lovely gem of a hotel. We would like to come back to Naples as four days just wasn't enough and would definitely stay at this Hotel again.

Partner

10/10

Exceptional

13 Jun 2016

Michel

This hotel has it all

Great Location. Two steps from metro station Toledo. When we arrived we were assigned a room with twin beds. Person on duty quickly fixed this for a room with double bed. Exterior may look ordinary but interior is premium. Staff is efficient and helpful. Breakfast offers a wide variety. Great choice for dinning in the area.

Partner

10/10

Exceptional

12 Jun 2016

Verified traveler

Great base for seeing Naples

Nice hotel, great staff, easy place to use as a base. As others have said, it is a bit difficult to find. However, it is across the street from the Foot Locker on Via Toledo. Also, tell taxi drivers to take you to the windmill near Via Toledo. The hotel is on the other side of the plaza (slightly uphill) and quite close.

8/10

Excellent

02 Jun 2016

Verified traveler

Great stay!

A very good stay overall. Location was very central. The hotel service was amazing! Super friendly and accommodating staff who gave me great instructions to get to restaurant Da Michele for the best pizza in Naples!!

8/10

Excellent

30 Mar 2016

MARY JO

Naples

Busy street but fun. We felt like we were at the center of Naples life and got to experience Easter.

Family

4/10

Poor

01 Mar 2016

Dannyp

Started off amazing, ended miserably!

The hotel itself is a very central base for exploring Naples. Most landmarks and access to public transport are only a short distance away. However on the last day of my trip, with only a few hours to spare before leaving Naples, I was mugged by a thief on a moped. My bag containing all my belongings including my passport and credit cards were taken. I was absolute distraught and matters were not helped as I could not speak Italian so no one could understand me, including the police. The only place I could seek help and assistance from was the hotel. I went to them for help as I was beside myself and was not sure how I would get home. To be fair the lady at reception was very helpful. Giving me directions to the police station, giving me water and asking if i was ok. I asked if I could use the phone to call my bank to cancel my credit cards. I managed to make one call and just I was about to make another call to cancel the other, the lady at reception informed me that her manager said I could not make any further calls. As the calls were considered international, they were too expensive. I was absolutely desperate, and I felt like no compassion was shown. I explained that I had no phone and no money and this was an emergency. The lady said she would help me but the manager refused point blank and I was charged 15 euros for the one call I made to cancel my credit card. I could not believe, I was being kicked down when I was already down. This lack of support and human unkindness from the hotel really upset me and ruined my whole experience at Lanfipe hotel. I certainly would not be staying there again and will not be recommending to others.

Family

8/10

Excellent

01 Dec 2015

Tom UK

Great Hotel

Very helpful staff. Great location, good transport links, nice jacuzzi bathtub

Partner

10/10

Exceptional

24 Nov 2015

Richard

A great find

We enjoyed a long weekend break in Naples and were so pleased that we found Lanfipe Palace Hotel. It is perfectly situated in the centro storico and the hotel facilities, clean rooms and friendly staff are great.

8/10

Excellent

22 Nov 2015

Mickey K.

Family trip

First of all, it is difficult to find a entrance of the hotel.
But location is the best.
The stuff is very kind.

We enjoyed the stay at Naples.

Partner

10/10

Exceptional

20 Oct 2015

Julia

Calm in the centre of Metropolis

We eventually found the Hotel as it is located in a pedestrianised zone and the taxi driver had to drop us about 50 yards from where he thought it was..asked a couple of Polizia and they didn't know either, but we walked in a the general direction and fortunately I happened to look up at the right time. It is located on the second floor (all ground floors in this area are shops or cafes) of an old building. Lots of stairs but there is a lift. Once inside, we were made very welcome indeed. Room was comfortable, spacious and had plenty of storage space. Great bathroom with goodies that they replaced every day.

Partner

10/10

Exceptional

11 Oct 2015

Gail

Great Location

This hotel has it all. The location is perfect, right on the pedestrian strip, Via Toledo, close to the metro and with numerous shops and restaurants right outside the door. The room was clean, quiet and comfortable. It wasn't large but that is normal. The staff are excellent and the breakfast was basic, no hot food but it was fine to start the day. It is a bit difficult to find but we got dropped off by taxi a block away at midnight and still managed to find our way. I would highly recommend making this your base if you are visiting Naples.

8/10

Excellent

05 Oct 2015

Verified traveler

Lovely inside but hard to find

Like entering Fort Knox - very high security with entry phone buzzers, but once inside it was lovely, very helpful desk staff.

Partner

8/10

Excellent

02 Oct 2015

Jeff

Lovely hotel in excellent location

Very warm welcome from staff and they were attentive and very pleasant throughout our stay. Excellent location close to shopping, the waterfront and restaurants.

10/10

Exceptional

01 Oct 2015

Verified traveler

This hotel was really nice. If you need to stay in the center of town near Toledo Station, or near the airport, it's a good find. It was about 10 minutes to the airport. NAP. The staff was really helpful.

10/10

Exceptional

20 Sep 2015

Raymond

A Gem

We stayed for two nights at the Lanfipe Palace, the location was ideal as the Via Toledo is pedestrianised at this point so the rooms are peaceful but it was easy to get to the places of interest we wanted to visit. The room was comfortable and clean, the staff were most welcoming and helpful and there was a good range of food for breakfast with good coffee.
We would recommend this hotel and think it is very good value.

Partner

10/10

Exceptional

25 Aug 2015

Sinisa

Nice hotel in the central pedestrian street

I stayed there for 8 nights this spring. Hotel was very clean with perfect location in the central pedestrian Toledo street just close to Toledo metro station. Where ever you go in the center of the city, you can walk. I had a room with not too much light because it was on the side street and it was a last room in a row. Probably the smallest one. So in the middle of the day you need to turn on the light even your window is open. Other rooms were with more light. It's a small hotel on the second floor in one old building in the central pedestrian street. The staff were pleasant, but I didn't like they didn't change my room even if they promised. Food was nice, breakfast area is just close to the entrance. I recommend this hotel for business and holiday trips.

10/10

Exceptional

19 Aug 2015

Ann

Great hotel

Great hotel, area very run down, but that is naples, but good for shopping.

Partner

4/10

Poor

18 Aug 2015

Louis

Non-functioning air conditioner, hot August nights

The room was nice enough and the staff pleasant, but it was 100 degrees outside, and the air conditioner in my room wasn't working. Made for sleepless, uncomfortable nights. Cranking up the AC did no good--it just wasn't working. Reception, however, was nice and cool. I wouldn't stay there again.

4/10

Poor

18 Aug 2015

Shaival

Must avoid!!!

I think this is the most falsely advertisifed hotel... We didn't get the room we booked. Room we got was a 300 sq ft including a tiny bathroom and window open towards the most filthiest street in Naples. The hotel was hard to find as the \"door\" opens to a busy street. Impossible to get luggage through the gate 1 and you have to be buzzed. Then comes stairs with another gate to buzzed to the elevator. Elevator stops one flight of stair short of main lobby to get to the room.

Family

10/10

Exceptional

14 Aug 2015

Verified traveler

1st time in Naples

Customer service was great!

10/10

Exceptional

03 Jul 2015

Listergate

Wonderfully located boutique hotel

This hotel makes a splendid base for visiting the numerous cultural sites of Naples – including the Teatro di San Carlo which is only a few minutes’ walk away. The approach may not inspire confidence – but, once up the communal staircase to the third level, the place provides a haven of peace and civilization. Cleverly designed to make the most of the constrained space, there are ten individualistic rooms, and a breakfast room/bar at mezzanine level. Staff are multi-lingual and extremely helpful – and will let guests in through the security gates at any hour.

10/10

Exceptional

19 Jun 2015

Fiona

A good place to stay

Great location, close to shops and metro stops. Staff were very friendly and helpful. Room was clean and nicely decorated.Big bathroom with good shower.

Partner

10/10

Exceptional

07 Jun 2015

Steve

Good location , Excellent value

A hidden gem. Lanfipe Palace is located in the city with very good access to the Metro and walking distance to the seafront. The air conditioned room was very quiet and well appointed. The staff are very welcoming and extremely helpful , nothing was too much trouble.
Highly recommended.

10/10

Exceptional

01 Jun 2015

Verified traveler

Napoli holiday

Amazing staff and can't beat the location right on via Toledo. Would love to stay here again when I return to Napoli

Family

10/10

Exceptional

27 May 2015

Kenneth

Great stay. Fantastic staff.

Stayed for 4 nights. The hotel was very nice and in a great location for all the sights & nightlife. The staff at this hotel are excellent and I would not hesitate to recommend for a short stay in Naples.

We had trouble finding the place as have a few other people.... If only someone had said it's the big green door opposite Footlocker!!

Partner

8/10

Excellent

17 May 2015

Verified traveler

OK

We had a rocky start as our 'suite' was a small showeroom, small hallway with table, single chair and wardrobe and flight of stairs to a large windowless bedroom. It was just very odd. We were moved to a much nicer room with an extravagant four poster bed. Breakfast was basic and uninteresting but the service was smiley, the hotel was spotless and very central for the old town. A perfectly nice, functional and safe place to stay but I don't think I would go again.

Partner

10/10

Exceptional

17 May 2015

Marilyn

Glad we choose this hotel - a real find

Wonderful hotel - central, clean, comfortable. Staff are exceptional, always cheerful, friendly and helpful (we mainly dealt with Roberta, Federica and Rosaria who were lovely). It is on a busy pedestrianised street but the doubleglazing is very effective (Naples is noisy). Good breakfast.

Family

10/10

Exceptional

01 Oct 2014

Ted

Centrally located, Best Staff!

The hotel is centrally located on the main pedestrian street in Napoli - Via toledo.
it's 10 meters from the metro station which is very convenient.
Walking 10 minutes and you're at the Castel Novou and 3 more minutes you're at the shore.

The rooms are clean and everything seems new or renovated.

Staff is very nice and helpful with touristic information and restaurant tips.

Extremely reccomended

Partner

8/10

Excellent

30 Sep 2014

mpb

Great Historic Naples Location

First the positives, the staff was very kind and helpful, the hotel is very clean and the air conditioning works well and quickly, my room had a wonderful balcony with a great view of Naples. It is located in a small alley just off Via Toledo. This street is for pedestrians only, so you can stroll safely to the Bay of Naples with a view of Mt Vesuvius, and eat at outdoor cafes etc. The only negative is that Naples, and most Italian cities are noisy, bring some comfy earplugs and you will be fine.

8/10

Excellent

17 Jun 2026

Maria giorgia

Molto bello,camera pulita, fresca, biancheria confonrtevole.
Posizione fantastica, attaccata alla metro, ideale anche per chi pensa di spostarsi a piedi, tanti ristoranti nelle vicinanze di qualsiasi tipo. Unica pecca( se devo trovarne una) essendo cosi centrale nei quartieri spagnoli potrebbe essere utile avere qualche convenzione con qualche parcheggio. Altro piccolo consiglio visto l ascensore e le scale per arrivare alla Hall potrebbe essere utile un servizio di carico e scarico per i bagagli. In ogni caso abbiamo passato delle splendide vacanze in una città meravigliosa e in un hotel molto bello e per questo vi ringrazio.

Family_with_children

2/10

Poor

31 May 2026

jon erik

Sengen var utslitt med en høydeforskjell mellom yttersiden på songen og midten på sengen på ca 5 cm. Resepsjnisten nektet oss å bytte rom, da dette var imot hotellets regler. Vi bodde der i tre dager og hver kveld heder resepsjonisten at problemet var løs, hvilket det ikke var. Å drukne gammelt utslitt utstyr som madrasser og puter etc er forkastelig. Putene var harde som stein, men resepsjonisten mente alt var bra. Kommer aldri tilbake til dette hotellet

Partner

4/10

Poor

26 Oct 2025

Lina M

No hablan ni Español, ni inglés muy limitado, con maletas grandes es imposible

Partner

10/10

Exceptional

10 May 2025

Joachim

Bra boende centralt!

Hotellet var lite svårt att hitta, det ligger in igenom en port på tredje våningen och du kommer in via en porttelefon. Vi uppskattade läget direkt vid gågatan och nära allt egentligen åtminstone det som är av intresse i Neapel. De spanska kvarteren precis bakom hotellet, nära till strandpromenaden och nära till bl a det arkeologiska museet.

24 timmars portier var oxå trevligt. Rummet lite gammaldags touch men det funkade. Rent oc bra. Vi var mycket nöjda!

Partner

6/10

Pleasant

29 Dec 2024

TIZIANA

Struttura in buona posizione

Leisure Partner

10/10

Exceptional

12 Nov 2024

Rocco

A Napoli in Lanfipe palace hotel SI.

Ottimo hotel su via Toledo, facilmente raggiungibile, comodo, pulito e silenzioso. Personale addetto alla reception molto professionale.

Partner

8/10

Excellent

11 Oct 2024

Stellan

Välskött vid Neapels huvudgata.

Ett välskött litet hotel med vänlig personal. Ligger mitt smeten, konstigt placerad i ett gammalt hus utan någon reklam/skylt, så vi fick leta efter entrén.
Febrilt folkliv kring hotellet. Något små rum. Detta var gold vip access på hotel.coms bokningssida, men det var inget som receptionen kände till så dessa förmåner uteblev.

Friends_and_family Friends

6/10

Pleasant

15 Jul 2024

Silvia

Não voltaria.

Bem localizado e com funcionários delicados. Uma escada estreita para subir e descer com malas.
Uma banheira alta, com pouca acessibilidade para idosos.
Um chuveiro péssimo, que pinga gotas.
Um colchão bem velho, com pouco conforto para descanso.

Partner

6/10

Pleasant

22 Aug 2023

Thierry

Hôtel de Ville plutôt propre et accueillant.

Mais
-impossible de garer en voiture devant le hôtel, il faut payer les parkings privés à proximité (40€/jour) et porter ses valises dans les rues.
- pas d accès direct avec ascenseur, il faut également porter ses valises (1 étage)
- chambre avec fenêtre opaque donnant sur cour et poubelles.

Seul le tarif est un élément positif.

Partner

8/10

Excellent

01 Jun 2023

Annunziata

Bel hotel in una città stupenda!

Leisure Friends

8/10

Excellent

18 May 2023

Antonino

Personale cortese edisponibile, stanza pulita.
Situato in un punto ottimo per visitare la città, sia a piedi che con i mezzi pubblici che con taxi.
Unico neo il terzo letto era simile ad una brandina molto scomodo.

Leisure Family

10/10

Exceptional

30 Dec 2022

Laura

Tiene excelente ubicación, en plena vía Toledo, zona muy concurrida y segura. Se puede caminar a las zonas turísticas. El personal es excelente.

Leisure Family

8/10

Excellent

12 Feb 2020

Verified traveler

Zentrale Lage des Hotels, Personal freundlich und hilfsbereit

Leisure Family_with_children

8/10

Excellent

02 Jan 2020

Emanuel

Non fermatevi alla porta!

L’hotel si trova al secondo piano di un vecchio edificio che si affaccia sulla centralissima via Toledo, a 50 m dalle scale di accesso alla stazione metro della omonima via. L’accesso all’hotel è individuabile unicamente dal numero civico in quanto l’accesso è totalmente anonimo, se non fosse per una piccolissima targa presente sullo stipite del portone. L’accesso avviene in un androne condominiale piuttosto fatiscente (ma effettivamente al momento del nostro soggiorno una facciata laterale dell’edificio era in ristrutturazione. Si prosegue più verso le scale alla quale si accede attraverso un cancello. Superato il cancello si accede alle scale, dai muri scrostati e gli infissi vecchissimi. L’ascensore, anch’esso datato, porta al secondo piano, dal quale poi, per accedere al piano dell’hotel, bisogna scendere una rampa di scale (il piano di sbarco dell’ascensore non coincide con quello dell’hotel, quindi la struttura è inaccessibile a portatori di handicap). Varcata la porta a vetri dell’hotel sembra di entrare in un altro mondo, in un ambiente elegante e confortevole, con personale cortese e gentile.

Partner

8/10

Excellent

22 Aug 2019

Giuliana

Estancia en Nápoles centro

El hotel bien pero en un segundo piso poco visible. La ducha estaba mala y salpicaba toda el agua. El desayuno muy limitado poca opciones casi nada para elegir. Buena atención de las recepcionistas. Buena ubicación.

Partner

6/10

Pleasant

18 Aug 2019

Margarita

Podría mejorar micho

No está mal, pero la distribución es muy rara e incómoda. La entrada al edificio antiguo es un poco tétrica. Muy oscura y decadente. Me dio mucho miedo entrar.

Family