Name: Motel 6 Florence, KY - Cincinnati Airport
Address: 7820 Commerce Dr, Florence, 41042, US

4/10

Poor

14 Jun 2026

Rick

Wrong room stains on bed covers towels needed wiped sweep door hard to close
Not happy

Friends

6/10

Pleasant

07 Jun 2026

Eric

Used the Motel6 App for booking reservations. Once I selected the room I wanted and used my credit card to reserve the selected room, my confirmation would show a different room.
Also, when calling the front desk to ask for correction of the selected room, I could not understand the lady who answered the phone, therefore I could not get the issue resolved.

Pet

6/10

Pleasant

01 Mar 2026

Ashley

The shower/tub faucet didn’t work otherwise was fine. Was annoyed that when I checked in there was a hassle and at first said I had to wait to check in at 3 pm even though I had paid the night before as well and finally got ironed out and I asked to add an additional night, which was available on Expedia where I booked, but I wanted to add through front desk because if I booked through Expedia it would be as a separate booking and didn’t want to worry about the issue of having to check out at 11 per my reservation I already had and then back in at 3 and he told me to check in again later and wouldn’t add it so I had to do it through Expedia and go through the headache of ensuring I would have the same room and wouldn’t be expected to check out etc. could have been more customer service oriented/helpful overall and in that regard.

Pet

6/10

Pleasant

28 Oct 2025

Penny

We stayed around back where most of the rooms were filled with live ins. The room was ok, but the noise from the airplanes flying into the airport was very loud.

Leisure Pet

8/10

Excellent

02 Oct 2025

Wadad

The receptionist was awesome.

Friends_and_family Family

6/10

Pleasant

28 Sep 2025

Steven

I ended up not staying here because of poor inormation from the property as to getting there by public transit, and my travel rep whom I felt was trying to upsell me which I specifically asked not be done. I quickly canceled the whole thing and saved money with another better option. I had zero patience and tolerance for the nonsense.

10/10

Exceptional

26 Sep 2025

Ashley

Easy check in. Friendly and accommodating staff. Clean rooms.

Leisure Pet

2/10

Poor

04 Sep 2025

Charles

Gross

Found cockroaches crawling around the fridge and a used band aid in the bed. Place was pretty gross.

2/10

Poor

27 Apr 2025

Valerie

The place just seemed undesirable as soon as I pulled in the parking lot, but I stayed with my reservation anyway got put in the back of the motel which I felt unsafe do not recommend this place

2/10

Poor

31 Oct 2024

Rachel

The staff was nice, but guests were openly smoking weed, there were bugs all over the room, the tub was broken.

Leisure Family_with_children

8/10

Excellent

20 Sep 2024

Patrick

Very good place

Leisure

2/10

Poor

09 Apr 2024

Rod

This is a Motel “2”, not even a Motel 6. Hair on both sides of the three pillows on the bed, hair in the sheets. Roaches in the shower, bathroom and on the vanity around my toiletries when I turned on the light. (Yes, I took photos.)
Cheaper Expedia rate assigned me to the “back side” against the interstate first. That room smelled so bad and was so noisy that I requested again for a room along the front. They obliged. The “clean” room is the one described above.
I selected this location because I actually needed an exterior door to unload cargo for the night. Been traveling for decades and take most things in stride. I kept my expectations low… and they were met. Left early morning.

Business Self

10/10

Exceptional

08 Dec 2023

Ashley

Great!

6/10

Pleasant

25 Nov 2023

Joe

ROACH IN ROOM. COUPLES FIGHTINGVERY LOUD.ALOT.LATE AT NIGHT AND AT 2 AND 3AM.

2/10

Poor

06 Oct 2023

Daryl

Was in there for 5 mins and saw a roach. I left my key on the table and left. I didn’t ask for a refund, just wanted to get out of there.

Leisure Self

6/10

Pleasant

28 Jun 2023

Casey

Just fair.

Leisure Self

2/10

Poor

20 Apr 2023

Jennifer

The doora were flimsy and didnt lock right. The floors were dirty. Men hanging outside following my daughter and i, as one man's pants were open in the front showing his equipment. Watched us head to our room. Stairs were creaky. We were in the room maybe 5 minutes and left as we both felt unsafe. We ended up driving to our next hotel and checking in early. Extremely disappointed.

Leisure Family

2/10

Poor

19 Mar 2023

Matthew

I was charged for stuff I didn't do or know was wrong in room

Leisure Family_with_children

8/10

Excellent

07 Jul 2022

Joshua

Right next to the freeway and convenient to everything.

Leisure Family

6/10

Pleasant

16 May 2022

Nicole

this is a cheap rate for a reason. Not the worst hotel I have ever stayed at but cleaner than many higher priced rooms I have had. The one room reeked of pot smoke. Shower was finicky to turn on

Business Family

10/10

Exceptional

29 Apr 2022

Mark

Clean updated rooms

Business_and_leisure Partner

4/10

Poor

13 Apr 2022

Elissa

Run down overall. Really nice fellow checked us in late night. Requested nonsmoking but room had smoke detector disabled, ashtray and smelled like cigarettes. Commode was not bolted down. We had a dog with us which may be why we got a substandard room. Definitely will not use this chain again

Business_and_leisure Pet

2/10

Poor

07 Apr 2022

Jeffery

It was terrible never get another room from here again

Self

2/10

Poor

28 Mar 2022

James

Don’t stay here.

This was the dirtiest hotel that I have stayed in. If I didn’t check in late I would have found another hotel. The room smelled like a strip club, and the comforters and sheets were filthy dirty with burn holes all over them. I booked a king room but got 2 doubles. That were old and uncomfortable, you could feel the springs in your back. The bathroom was dirty with mildew and rust all over the shower. Don’t book here or you may end up in the ER.

Friends_and_family Family

8/10

Excellent

04 Feb 2022

Sharon

I liked the fact that it was close to everything. You could walk right out of your room and be outside.

Some of the tenants could be rowdy on weekends.

Leisure Pet

4/10

Poor

29 Dec 2021

Shantell

I was double charged for staying here

Leisure Family_with_children

6/10

Pleasant

10 Dec 2021

MICHAEL

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Leisure Friends

4/10

Poor

14 Sep 2021

Dustin

I booked this for my son and his friend. My son called me to let me know they went to Walmart to buy blankets because they slept on top of the sheets. The room was so dirty they didn't feel comfortable using their sheets.

Leisure Partner

2/10

Poor

28 Aug 2021

Sherry

Full of roaches room dirty

Partner

2/10

Poor

18 Jul 2021

Verified traveler

I’m not mad, just disappointed

The rooms reeked of cigarette smoke, there were cigarette burns in the comforters, there was mold in the bathroom, there were bugs inside and an exterminator truck was parked outside.

Friends_and_family Friends

2/10

Poor

10 Jul 2021

Gregory

Disgusting!

It was disgusting! The place wreaked of smoke. It was very sketchy looking on the outside. It was so bad that we chose to eat the cost and go to another hotel. There is NO way we could have slept there!

Friends_and_family Family

6/10

Pleasant

05 Jul 2021

Verified traveler

Not bad

A bit run down but polite staff

Friends_and_family Family

10/10

Exceptional

01 Jul 2021

Verified traveler

Convenient easy checking, location

Leisure Self

10/10

Exceptional

06 Jun 2021

Kristen

Nice motel for a quick budget friendly stop

This motel fit our needs. It was clean and spacious, beds weren’t the greatest but we didn’t expect fantastic for a budget motel. We were pleased!

Friends_and_family Family

4/10

Poor

22 May 2021

April

Beware... check other hotels 1st!

Young lady at the front desk was arguing with apparently her boyfriend when we arrived. Rooms were supposed to be non smoking, Duvet covers had burn holes in them. Very thin blanket and only 2 pillows. Wouldn’t give any extra for 2 adults. Towels were very thin and dirty looking. Hot water doesn’t last very long, shower/sink water temps switch from very hot to freezing cold while your using them. Cleaning staff speaks very little English and not very thorough with cleaning rooms. Liking latch was very loose in Room 240. Looked like door was kicked in at some point. Guests hanging around parking lot and stairwells. Very unsettling. Lots of upgrades need to be done here.

Friends_and_family Family

4/10

Poor

22 Apr 2021

Hazel

Bad room and service

We had three people in the stay and we asked and asked for more towels and they refused. The electric and cable went out for several hours. There was food spattered all over the wall. The room was not great. Period.

Friends_and_family Family

2/10

Poor

20 Apr 2021

Deidra

Not worth it

We arrived at 9 tired and ready to go to bed. The internet was down so she said she couldn’t give us a room until it came back up. We waited in the car for an hour and a half with 2 crying kids until my boyfriend spoke with her and she let us borrow the master key to get in our room we had already paid for. She could have given us the key from the beginning considering we had a reservation and 2 kids ready for bed. There were also roaches in the bathtub and blood stains all over the room.

Friends_and_family Family

8/10

Excellent

30 Mar 2021

Tracy

You get what you pay for.

The hotel was ok however the light are on a timer and kept shutting off.

Friends_and_family Family

2/10

Poor

16 Sep 2020

Susan

Bed bugs

Absolutely horrible experience as I came home COVERED with bed bug bites HEAD TO TOE from room 146 in Florence Kentucky. Called the Motel to inform them but they seemed to not care. Called Motel 6 Headquarters and filed a complaint.

Friends_and_family Family

4/10

Poor

15 Aug 2020

Verified traveler

Just spend the extra money at a better hotel

Room was not clean, blood stains on pillow cases o.O. So much for enhanced cleaning procedures, I’ll go self quarantine now

Business

8/10

Excellent

26 Jul 2020

Rene

vacation in july

The hotel was good for sleeping over night. Some items were up dated. But the table was tippy and plastic seat had grease smeared on back if seat.

Partner

10/10

Exceptional

13 Jul 2020

Maria

Great staff, good stay.

Amy was an unexpected and incredible help. She went above and beyond. Thank you Amy!

Self

10/10

Exceptional

09 Jul 2020

James

will book again

Didn't stay there that night but i have in the past. I like the hotel. And the staff is wonderful

Friends_and_family Friends

6/10

Pleasant

30 May 2020

Verified traveler

Gross and smells awful.

Partner

2/10

Poor

08 Mar 2020

Verified traveler

Upon checking in the associate changed our room even though we paid in advance online and said it was cause we got our room for a discount...$61 a night is not a discount, can’t imagine paying any more for such a dump! The bathroom had black mold on the walls along the shower, the tv screen was broken but still worked. The front door had to pushed with all my body weight just to open after the key activated. No shampoo or conditioner was provided, thankfully I brought some. Our room key “expired” for some reason the second night so we had to check back in again at the front office to “renew” it. Wouldn’t have happened if she gave us the correct room, and key for the appropriate amount of days I paid for. And the staff made a rude comment asking my husband is he was smoking weed when he went to ask about the room key issue. Terrible place and service, never going to a Motel 6 ever again.

Friends_and_family Partner

6/10

Pleasant

23 Feb 2020

Verified traveler

Big room good. Bad bed with cigarette burns on the mattress

Leisure Partner

2/10

Poor

10 Feb 2020

Joe

I killed three cockroaches during a 1 night stay. There was no hot water for a shower - though the sink did have hot water. Told reception and he shrugged it off - no offer for refund or credit. I have stated at other Motel 6s and none of them were this terrible.

I strongly advise against staying here. There are other cheap hotels in the area - I have to admit I was limited as I was seeking a smoking allowed room.

Business Self

2/10

Poor

29 Jan 2020

Verified traveler

It wasnt clean at all and smelled real bad and people was rude

Friends_and_family Pet

8/10

Excellent

08 Jan 2020

Carla

Check in clerk was courteous. I requested non-smking room. While There were no ashtrays, to a non-smoker, it was obvious that it has been a smoking room. That odor is difficult to get rid of. Room was clean.

Business

10/10

Exceptional

04 Jan 2020

Verified traveler

No frills, but a nice place for dogs to do their business. Too bad other owners don't clean up after themselves:(

Leisure

4/10

Poor

17 Nov 2019

Verified traveler

The hotel door would not lock and the Room had roaches in it the tub wasn't clean here

Leisure Partner

8/10

Excellent

06 Oct 2019

Verified traveler

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4/10

Poor

05 Oct 2019

Sandra

Hotel staff was pleasant but i was very displeased with condition of the room, the floors were filthy, the sheets didnt look as if they had been replaced from last customer and the room smelled disgusting with the smell of smoke, and there was cockroaches coming out of the wall behind the toilet, killed about 10 of them, i will not be using Motel 6 in Florence, KY ever again!

Leisure Self

8/10

Excellent

02 Oct 2019

Jeff

My room looked like it had been recently updated. It had laminate flooring throughout and tile in the bathroom. Was really nice. Could have been cleaned a little better if i was being picky. But for the price i was satisfied and would stay there again

Business Self

2/10

Poor

28 Aug 2019

Angelina

Nasty

It was nasty dirty had roaches just over all nasty didnt even stay. I would like to be reimbursed for it please i ment to call next day but was on the road all day and then forgot about it till this email

Partner

8/10

Excellent

19 Aug 2019

Verified traveler

Service was excellent, however my room had the latch broken off on he door. Also our A/C unit needs a little help--it never cooled my room. #248

Family

10/10

Exceptional

18 Aug 2019

cheryl

Clean, good price, only stayed 1 night. We would stay again

Partner

6/10

Pleasant

15 Aug 2019

Susan

Would have liked a coffee pot in room. Was surprised that they had a microwave and refrig, great.
shower room could use better cleaning on baseboards and corners; lots of old dirt piled up. Otherwise, clean and safe.

Leisure Friends

8/10

Excellent

10 Aug 2019

Verified traveler

The hotel was very clean and nice. The staff was friendly.

Leisure Partner

4/10

Poor

22 Jul 2019

stannta

This place is well past its best before date. Dirty and unkempt. Needs some major TLC before we would consider staying there again.

Business_and_leisure Partner

2/10

Poor

10 Jul 2019

Verified traveler

The staff was rude. They have cockroaches in the rooms. They said they have a pool and when we get there the pool is filled in with gravel. This place is horrendous.

Leisure Pet

2/10

Poor

10 Jul 2019

Verified traveler

We asked for a non smoking room and it was far from that. So strong that we couldn'd even think about staying in your hotel.

Friends_and_family Family

4/10

Poor

20 Jun 2019

Verified traveler

FALSE ADVERTISING

THERE IS NO SWIMMING POOL and it said there is. I had kids ready to go swimming. It was disappointing. False advertising! Room was clean. Even though non-smoking it smelled a little like a smoking. Tub handle not the smoothest to get the water on. Ladies at front desk were very friendly though. But the whole NO POOL thing I did not appreciate.

Family

6/10

Pleasant

17 Jun 2019

Verified traveler

The room was supposed to be non smoking, but not sure previous guests paid attention to that. Black stain on bathroom wall. No drain plug to fill bathtub to wash my young kids. Front desk had nothing for that except to suggest I plug it with a rag. Just weird.

Leisure Family_with_children

4/10

Poor

09 Jun 2019

Jen

They don’t provide shampoo or anything in room and the sheets actually have burn holes in them from smoking. The pillows were flat and the room smelled bad

Friends_and_family Pet

8/10

Excellent

10 Apr 2019

Verified traveler

It was a good location for my delivery,in Cincinnati Ohio

Business Pet

2/10

Poor

08 Mar 2019

Lisa

Bad choice!!!

I will never book this motel again, horrible idea. First of all we couldn’t lock our door from the inside, the ball for the security bar was broken. The add said coffee and tea in the common area but there wasn’t any common areas. There wasn’t any free breakfast, they had room service but nothing for breakfast. Plus other customers below us had dogs and they barked most of the night and some had even started fighting in the parking lot. The people were loud early in the morning. Not happy with the money I wasted here!!!

Family

10/10

Exceptional

02 Mar 2019

Kristopher

Feel at home

Very great service only bad thing is walls are kinda thin but rooms are comfortable, clean and makes you feel at home, always will recommend I've already stayed here for 6 nights very great spot! And amazing people that work here.

Partner

10/10

Exceptional

25 Feb 2019

John

Roomy, quiet and comfortable

Very clean and up to date.

6/10

Pleasant

18 Feb 2019

Verified traveler

No in room makers,guest laundry room light wouldnt stay on

Leisure Partner

6/10

Pleasant

22 Jan 2019

Verified traveler

The hotel is old. It looks like they try to update it annd is ok in some areas. I know it is cheap, but there were no tissues oe ext4a tpilet paper. Looks lile they try to maintain it, but half done! Example...paint job was poor, messy and the shower rod wss falling off and looked like the job to put back on was poor. I did like that there was floori g and no carpet and the mattress was very comfy!!

2/10

Poor

06 Oct 2018

John

Do not stay here

This hotel was disgusting. We went to our room which was still dirty from the previous occupants then were given another room which had been “cleaned”. It was dirty old and for lack of better words disgusting !!!!!

Friends

2/10

Poor

01 Oct 2018

Verified traveler

The towels were dirty, the rooms was all filled with cigarette smoke odour and the bed was NOT CLEAN.

8/10

Excellent

28 Sep 2018

L

Nothing spectacular, but nothing terrible either. The room was clean, and had been remodeled recently; which was done tastefully and in a way that helped the room feel much cleaner- carpeting replaced with faux hardwood flooring. The staff was polite and friendly. Perfect hotel if you need a clean, safe, cheap place to sleep for a day/night stay.

10/10

Exceptional

24 Sep 2018

Melissa

The Front desk was very helpful and knowledgeable.