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Best Western Inn Florence

Florence- KY · United States

7821 Commerce DriveView location

8.4/10Excellent1,002 Reviews
Cleanliness8.4/108.4
Service8.6/108.6
Comfort8.6/108.6
Condition8.2/108.2
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Inn Florence

Located minutes from downtown Cincinnati, just off Interstates 75 and 71, the award-winning Best Western Inn Florence offers convenient access to CVG Airport, businesses, and attractions.

Whether traveling for business or leisure, enjoy comfortable rooms, a complimentary full breakfast, and excellent amenities, including a 24-hour business center, seasonal outdoor pool, and fitness center. Each room features a refrigerator, cable TV with HBO, and free high-speed internet access.

Nearby, explore the Creation Museum, Newport Aquarium, Great American Ballpark, Riverbend, and the Cincinnati Zoo. Corporate travelers appreciate our proximity to companies such as Toyota, DHL, and Fidelity Investments.

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With a stay at Best Western Inn Florence, you'll be centrally located in Florence, within a 15-minute drive of Great American Ball Park and Paycor Stadium. This hotel is 14.4 mi (23.2 km) from University of Cincinnati and 11.7 mi (18.8 km) from Heritage Bank Center.

Make yourself at home in one of the 51 guestrooms featuring refrigerators. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

Professional property host/manager Pets allowed Only dogs and cats are allowed

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Important information

  • You need to know
    • The seasonal pool will be open from May to September.
    • Pool access available from 7 AM to 11 PM.
    • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 30.00 per pet, per night
    • Crib (infant bed) fee: USD 15.0 per night
    • Rollaway bed fee: USD 15.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Florence Mall 1.2 km / 0.8 mi
World of Golf 1.3 km / 0.8 mi
Saint Elizabeth Medical Center Florence 2.9 km / 1.8 mi
UC Health Stadium 3.1 km / 1.9 mi
Turfway Crossing 3.2 km / 2 mi
Turfway Park Racing & Gaming 4 km / 2.5 mi
Turfway Park 4 km / 2.5 mi
Silver Lake Park 6.2 km / 3.8 mi
Brighton Recovery Center 6.8 km / 4.2 mi
Crestview Hills Mall Shopping Center 8.2 km / 5.1 mi
Thomas More College 9 km / 5.6 mi
Scudder Field 9.7 km / 6 mi
Edgewood Park 11.5 km / 7.1 mi
St. Elizabeth Healthcare Center 11.5 km / 7.2 mi
Ohio River 11.6 km / 7.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 51
  • Number of floors (main building): 3
  • Suites
  • hotel
  • City centre
  • Bus/Train station
  • Airport
  • Beach
  • Golf course
  • Entertainment Area
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
Show 19 more facilities & services
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • GymExtra charge
  • Newspapers
  • Clothes dryer
  • Restaurant
  • Business centreExtra charge
  • Indoor freshwater pool: 1
  • TV lounge
  • Breakfast
  • Continental breakfast
  • Non-smoking establishmentExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Best Western Inn Florence

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Best Western Inn Florence

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room QUEEN BED NON SMOKINGRoom • QUEEN BED NON SMOKING • 1 Bedroom • 250 m²ROO.NM-QN
    Room QUEEN BED NON SMOKINGPhoto unavailable10 photos

    Best Western Inn Florence

    Room QUEEN BED NON SMOKING

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    250 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM-QN

    Room amenities

    • Fridge
    • Hairdryer
    • TV
    • Microwave
    • Ironing set
    • Centrally regulated air conditioning
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Best Western Inn Florence

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Best Western Inn Florence

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Best Western Inn Florence

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDS NON SMOKINGRoom • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 250 m²ROO.2Q-NM
    Room TWO QUEEN BEDS NON SMOKINGPhoto unavailable13 photos

    Best Western Inn Florence

    Room TWO QUEEN BEDS NON SMOKING

    Room photos

    13 photos

    Room overview

    Non-smoking room
    Room size
    250 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-NM

    Room amenities

    • TV
    • Hairdryer
    • Microwave
    • Centrally regulated air conditioning
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Cable TV

    Facilities with extra charge

    • Internet access
    • Fridge
    • Tea and coffee making facilities
    • Ironing set

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Best Western Inn Florence

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Best Western Inn Florence

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Best Western Inn Florence

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Best Western Inn Florence

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Best Western Inn Florence

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Best Western Inn Florence

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED WITH JACUZZIDOUBLE • KING BED WITH JACUZZIDBL.JA-KG

    Photos are not available for this room type.

    Best Western Inn Florence

    DOUBLE KING BED WITH JACUZZI

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED WITH JACUZZI

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.JA-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING BED NON SMOKINGRoom • KING BED NON SMOKING • 1 Bedroom • 250 m²ROO.KG-NM
    Room KING BED NON SMOKINGPhoto unavailable12 photos

    Best Western Inn Florence

    Room KING BED NON SMOKING

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    250 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-NM

    Room amenities

    • Microwave
    • Centrally regulated air conditioning
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Cable TV
    • TV
    • Hairdryer

    Facilities with extra charge

    • Fridge
    • Tea and coffee making facilities
    • Ironing set
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin ECONOMY NON SMOKINGDouble or Twin • ECONOMY NON SMOKINGDBT.EY-NM

    Photos are not available for this room type.

    Best Western Inn Florence

    Double or Twin ECONOMY NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EY-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Best Western Inn Florence

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible KING SIZE BEDDouble or Twin • Accessible KING SIZE BEDDBT.H6-KG

    Photos are not available for this room type.

    Best Western Inn Florence

    Double or Twin Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 250 m²ROO.NM-1
    Room NON SMOKINGPhoto unavailable13 photos

    Best Western Inn Florence

    Room NON SMOKING

    Room photos

    13 photos

    Room overview

    Non-smoking room
    Room size
    250 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM-1

    Room amenities

    • TV
    • Fridge
    • Microwave
    • Ironing set
    • Centrally regulated air conditioning
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Cable TV
    • Hairdryer

    Facilities with extra charge

    • Internet access
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 250 m²ROO.NM
    Room NON SMOKINGPhoto unavailable12 photos

    Best Western Inn Florence

    Room NON SMOKING

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    250 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Room amenities

    • Hairdryer
    • TV
    • Fridge
    • Microwave
    • Ironing set
    • Centrally regulated air conditioning
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING BED NON SMOKINGDouble or Twin • KING BED NON SMOKINGDBT.KG-NM

    Photos are not available for this room type.

    Best Western Inn Florence

    Double or Twin KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMY NON SMOKINGDOUBLE • ECONOMY NON SMOKINGDBL.EY-NM

    Photos are not available for this room type.

    Best Western Inn Florence

    DOUBLE ECONOMY NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Inn Florence

8.4
Excellent
1,002 Reviews
Cleanliness
8.4 /10
Service
8.6 /10
Comfort
8.6 /10
Condition
8.2 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
15 Jul 2026
Rylee
Parking was easy to find and there was plenty of room. The staff members were friendly and helpful at check in, there wasn’t any trouble. There were small spots that were missed on the tub and on one of the side tables by the bed, but other than that, the room was very nice and clean. The air conditioning was set to 67°in the evening, but it didn’t get cold until the next morning. Would stay again!
Partner
8/10
Excellent
10 Jul 2026
Joseph
Everything was really good except our room smelled like smoke,
Friends
10/10
Exceptional
10 Jul 2026
Melissa
Place is always clean you can smell the cleaning supplies soon as u walk in the door. Staff is always willing to help. The pool
Is awesome as well
Partner
10/10
Exceptional
10 Jul 2026
Telethe
Facility was clean and staff was friendly and helpful.
Friends_and_family Family
6/10
Pleasant
09 Jul 2026
Liza
The curtains were not really black out or even dark enough. The lights from the property & street were so bright, it looked like day time through closed curtains at night. I couldn't sleep well because of it. Also the AC was not blowing as cold and I set it to 68. The breakfast was good and the staff are friendly. The room was clean and plenty of parking. The location was great. Just wish I could of slept better.
Self
8/10
Excellent
08 Jul 2026
Keith
Nice place especially for price, would stay again
Friends_and_family Family
10/10
Exceptional
07 Jul 2026
Denise
Everything was amazing and staffed was fantastic
Friends_and_family Family
10/10
Exceptional
07 Jul 2026
John
Newly renovated
Staff was great, easy check-in and out.
Family
8/10
Excellent
03 Jul 2026
Jerri
Staff were very friendly. Food was good. Bed was good. The a/c ran all night but never got the room cool. However it was during a really hot night.
10/10
Exceptional
30 Jun 2026
Denise
Everyone was very helpful and friendly and the pool is amazing
Friends_and_family Family
10/10
Exceptional
29 Jun 2026
Verified traveler
I love this property. Rooms are exquisite and they book out fast
Self
6/10
Pleasant
28 Jun 2026
Tayla
Decent for cheap hotel.
Family_with_children
10/10
Exceptional
25 Jun 2026
adoram
The breakfast was good, and the hotel staff were excellent and friendly; parking was spacious and convenient
Family
8/10
Excellent
25 Jun 2026
michael
good location for getting on and off interstate. need towel bars in bathroom. breakfast needs some help - no fruit, no choice of yogurt flavors, no bacon or biscuits and gravy, scrambled eggs were in a warmer, but were barely lukewarm. not too far from some decent restaurants. staff was pleasant. no tv channel guide in our room.
Partner
10/10
Exceptional
25 Jun 2026
Amy
It was all and all a good stay
Family_with_children
10/10
Exceptional
24 Jun 2026
Nikki
Shampoo bottle were the tiny things that takes 3 just to wash my hair. We only stayed overnight and was gone in the morning. So I don’t know much about the rest.
Family
6/10
Pleasant
24 Jun 2026
Brenda
The bathtub was in a state of disrepair, was it trying to be white or beige. Thankfully I was showering not taking a bath.
Family
8/10
Excellent
23 Jun 2026
Nida
It was cool
6/10
Pleasant
21 Jun 2026
JEFFERY L
Small breakfast area, very congested. Coffee needs improvement
Friends_and_family Family
8/10
Excellent
18 Jun 2026
Sandy
Outside looks newly painted. Rooms were nice and updated. Breakfast was lowest detail of the stay. Quality of food was okay but not great. Waffle batter was too water ed down and was not cooked after one cooking time. Even running through the 2nd cooking time still not really cooked.
Friends
10/10
Exceptional
17 Jun 2026
Frank
Clean, comfortable and affordable. Can’t beat it.
Partner
10/10
Exceptional
16 Jun 2026
Verified traveler
Booked through Expedia and was exceptionally impressed. Hotel had been completely remodeled and I booked a king with jetted tub. The tub was immaculately clean which if you know you know that rarely is the case with these jacuzzi tubs. Room was fantastic. Linens crisp and new. All together it was so clean and I’m particular about walking barefoot but felt safe kicking my shoes off. 100/10 and will be booking here from now on. Was given a surplus of towels. Coffee maker looked brand new and was comfortable brewing my own. If you know you know lol. Breakfast was a lil crowded/ lack of space but I grabbed and made my way back to my room. Staff was superb, helpful and welcoming. I ended up extending my stay a little longer for some R&R. Definitely worth it and this the type of hotel that delivers.
Family_with_children
10/10
Exceptional
15 Jun 2026
John
Great place to stay. The room was clean. The staff was friendly and the breakfast was great. Many shops in the surrounding area.
Partner
10/10
Exceptional
14 Jun 2026
Karen
Our stay was comfortable. We would stay again.
6/10
Pleasant
13 Jun 2026
Daniel
The room was clean and our stay was good. The breakfast was cold and not very good.
Family
6/10
Pleasant
11 Jun 2026
Christine
40.00 to check in at 2:00 instead of 3:00. Needed to just quick change to get to a family funeral.We literally were in the room 5 minutes and didn't return till later that night.We were told the rooms were available, but it would be twenty dollars per room to check in early. That's just very unfair.It makes no sense since we had paid for the rooms.Anyways and they were ready
Family
8/10
Excellent
08 Jun 2026
Tammi
The pool was closed due to maintenance issues very disappointed with that
Family
8/10
Excellent
08 Jun 2026
William
We enjoyed our stay—great location, helpful staff, good breakfast. Only downside was the very loud air conditioner.
Family
8/10
Excellent
06 Jun 2026
David
Our room was clean, bed comfortable, but otherwise very spartan and not a cozy place to relax in spite of the loveseat. Lighting was poor except in bathroom, no towel bars in the bathroom. Shower was warm and pleasant. Several outlets and USB ports for charging.
Partner
10/10
Exceptional
02 Jun 2026
Charles
I really enjoyed my stay, everything was so nice. The bed was very comfortable and I got the best nights sleep of my two weeks travel!
Business
10/10
Exceptional
31 May 2026
Veidy
Good hotel
Family_with_children
8/10
Excellent
30 May 2026
Cindy
:( breakfast, room was clean for the most part. Mold on the shower curtain. Pool was closed but the website does not tell you that. Apparently it needed a lot of work and didn’t have a their inspection done. The receptionist made up for it by discounting our room for every night we stayed.
Family
10/10
Exceptional
26 May 2026
Emily
Everything was great!
10/10
Exceptional
26 May 2026
Billy
Good all around thanks.
10/10
Exceptional
24 May 2026
Chanel
Great clean rooms. Wonderful and kind staff. Excellent breakfast
Partner
10/10
Exceptional
23 May 2026
Dalton
My stay was everything I expect from a well-managed Best Western location. The room was clean. Front desk staff were friendly. Would stay here again if I am back in the area!
Self
8/10
Excellent
19 May 2026
Mackenzie
A little disappointed in the hot portion of the breakfast. But the yogurt was delicious. Rooms were nice and clean, newly redecorated.
4/10
Poor
09 May 2026
Jessica
Paid for jetted tub but it was under construction and I received no compensation. Shower was dirty with boogers on the wall.
Self
8/10
Excellent
09 May 2026
Robert
Room was clean but since there was a floor by floor remodel going on things were out of sorts. Breakfast was lacking and seemed to be cooked in a maintenance room connected to the dining room. Staff was more than friendly and helpful. My room had many small things that still had to be accomplished in order to be considered remodeled, a little unprofessional. Please check the bathroom fans to make sure they are working, mine wasn't so it steamed up the entire room.
Family
8/10
Excellent
08 May 2026
Laurie
The room and bathroom were clean; although the lighting in the bathroom is dim. The bed was comfortable and the room spacious. The air handler unit was extremely noisy & the noise from adjoining room a problem. I did ask the front desk to contact the people and the noise issue was resolved. The doors all slam if they are not shut slowly. The staff is helpful and courteous and they do their best with what they have. The one morning I went to the breakfast room to eat at 9:15 am, it was closed. I think 10:00 am is more appropriate and the standard for the other hotels we stayed at on our road trip from Oregon (4 others).
There are only a couple of stores and restaurants close enough to walk to - Waffle House & a convenience store.
This is more of a value hotel than a mid-comfort hotel.
Family_with_children
10/10
Exceptional
05 May 2026
Kristen
Loved the room. Clean and spacious. Night shift woman at desk very helpful and friendly. Perfect for 4 legged friend to stay. Thank you Bedt Western
Friends_and_family Family
10/10
Exceptional
02 May 2026
Giovanni
Everything was great. Our room was on the second floor. It was spotless. The main area of the hotel is under construction but it was fine. Would stay again.
10/10
Exceptional
02 May 2026
Lloyd
Recently renovated, still under construction
Partner
4/10
Poor
21 Apr 2026
RICARDO
Breakfast was ok.
Family
8/10
Excellent
21 Apr 2026
michael
A$40.00 charge for amenities was charged to my card .. was told I will get it back but after4 days have not seen it yet.
Family
6/10
Pleasant
20 Apr 2026
william
Staff was helpful and friendly only issue i had with the hotel and my booking is i was given the wrong rooms. I had book months in advance and somehow my rooms weren’t right. I had booked and paid for 2 king accessible rooms and instead i got to rooms with double queens that weren’t accessible rooms.
Friends_and_family Family
10/10
Exceptional
16 Apr 2026
Dee
The first floor was under construction, so that area was a little messy. But the room was very cean and nice. Nice staff.
Partner
10/10
Exceptional
15 Apr 2026
Fiona
comfiest bed that i have ever slept in with 4 lovely big pillows
Family_with_children
10/10
Exceptional
08 Apr 2026
Steve
Very clean room. Excrllent staff
Family
6/10
Pleasant
07 Apr 2026
madison
Got this room to stay for a couple hours before catching a flight at the Cincinnati airport, which wasn’t a far drive. The room was in okay condition mostly clean. Beds were clean & comfortable. Staff was friendly. They had breakfast out earlier than expected which was nice.
Friends
8/10
Excellent
07 Apr 2026
Xi
ok stay
8/10
Excellent
04 Apr 2026
Angelique
Property in the process of being remodeled. Our room was updated, and very clean. Breakfast wasn’t the best but ok. Overall, it was just what we needed for a quick night of sleep on our road trip back home
Friends_and_family Family
8/10
Excellent
02 Apr 2026
kerry
Decent breakfast. Lots of restaurants nearby. Bottom floor was under construction but will be nice when finished.
Partner
10/10
Exceptional
31 Mar 2026
koudjo
Nice place
Friends
10/10
Exceptional
28 Mar 2026
Jodi
Good breakfast- like selections even had a yogurt bar. Nicely renovated rooms
Friends_and_family Friends
10/10
Exceptional
27 Mar 2026
Rhonda
Very friendly staff, good breakfast, comfortable beds and clean rooms.
Self
8/10
Excellent
23 Mar 2026
Kaleb
Good clean room
10/10
Exceptional
20 Mar 2026
Airrion
Everything was great!
Friends_and_family Family
10/10
Exceptional
19 Mar 2026
Jessica
Property under renovation but our room comfortable, breakfast area and staff rate a ten
8/10
Excellent
17 Mar 2026
Mark
The hotel is being renovated. The room we stayed in looks good.
Family
8/10
Excellent
17 Mar 2026
Christina
Clean, good breakfast
Partner
10/10
Exceptional
15 Mar 2026
Frank
Great location, friendly staff
Partner
10/10
Exceptional
15 Mar 2026
Joseph
Love this hotel we stay here every time we come to visit my sister. Quiet and comfy.
8/10
Excellent
12 Mar 2026
Wynne
Would be helpful if there was a luggage rack in the room and towel racks and hooks in the bathroom.
Gave a rating of \"good\" because the coffee machine in the breakfast room was broken and the fan in the bathroom was loud, as if a helicopter was about to land. The room was very clean and beds were comfortable.
Partner
8/10
Excellent
20 Feb 2026
Johanna
Room was clean, staff was nice.
8/10
Excellent
18 Feb 2026
Latonya
Was being renovated-at 8 am the knocking began - hot tub was wonderful once it finally got enough water . Nice staff
Friends_and_family Family
8/10
Excellent
07 Feb 2026
Nicolas
Staff was great! We were not made aware the hotel was under construction. The elevator stopped multiple times, gym equipment not in working order. The breakfast was great though and staff was certainly amazing.
Friends_and_family Family
10/10
Exceptional
04 Feb 2026
SERGIO
Awesome!
Friends_and_family Family
2/10
Poor
27 Jan 2026
randy
This was one of the worst hotel stays I’ve had in a long time. The room had a strong, unpleasant odor that never went away. The hallway smelled bad as well, which made it clear this wasn’t just a one-off room issue.

The bathroom was in very poor condition — cracked and broken tile, darkened grout, and visible mold/mildew around the tile and fixtures. It felt unsanitary and clearly the result of long-term neglect, not a simple cleaning issue.

The room overall felt dated, poorly maintained, and damp, especially around the bathroom area. This is not what I expect from a Best Western, even at a lower price point.

We documented the issues, but the condition alone was enough to make us uncomfortable staying here. I would not recommend this location unless serious maintenance and cleanliness issues are addressed.
Leisure Family
4/10
Poor
21 Jan 2026
Lorella
Very run down. Felt like I was in a 3rd world country.
Friends_and_family Family
2/10
Poor
20 Jan 2026
Darlene
The tub as left extremely dirty and stayed that way during my stay.
Self
8/10
Excellent
11 Jan 2026
Fred
Ok
Friends_and_family Family
10/10
Exceptional
07 Jan 2026
Stephanie
It was clean and the staff were super friendly!
Friends_and_family Family
8/10
Excellent
06 Jan 2026
Stephen
room was good
8/10
Excellent
04 Jan 2026
Patti
Yes
Leisure Family
8/10
Excellent
29 Dec 2025
David
Staff was great and the facilities were clean. Had minor issues with AC unit but nothing that required staff intervention.
Friends_and_family Family
10/10
Exceptional
28 Dec 2025
Raena
Good location. Staff was very friendly.
Self
10/10
Exceptional
25 Dec 2025
Prasanna
Just stayed for a night. It was good. The staff were friendly
Leisure Family
8/10
Excellent
23 Dec 2025
Glenda
Friendly staff,
Ok property.
8/10
Excellent
15 Dec 2025
juan
Needs entertainer for the family
Business_and_leisure Family
10/10
Exceptional
15 Dec 2025
David
Great room
6/10
Pleasant
27 Nov 2025
Susan
Drunk people woke us up at 3:00am but your hotel applied$50 credit. That was the right thing to do.
8/10
Excellent
25 Nov 2025
Mark
Good stay
8/10
Excellent
14 Nov 2025
Stephen
yes
Leisure Pet
8/10
Excellent
10 Nov 2025
Ray
Clean room.
Leisure Pet
8/10
Excellent
06 Nov 2025
terry
My room was clean & spacious. The hot breakfast in the morning was good. The location was good for both the Creation Museum and the Ark Encounter. There were restaurants, shopping malls & stores and a theater near by. Easy on/off to I-71 & I-75 freeways.
Self
10/10
Exceptional
06 Nov 2025
Ray
.
8/10
Excellent
04 Nov 2025
judith
This was a good place to stay my only complaint was the nearby airport that had planes flying all night.
Leisure Partner
8/10
Excellent
03 Nov 2025
kerry
It had everything we needed and close to way. My only complaint would be the $30 charge for a cat.
Partner
10/10
Exceptional
01 Nov 2025
Mark
Really huge bed
10/10
Exceptional
28 Oct 2025
Carla
Overall was excellent
Leisure Self
8/10
Excellent
26 Oct 2025
James
Nice clean room - stopped for the night would recommend!! We will stay here again!
Leisure Family
8/10
Excellent
22 Oct 2025
Allison
Easy check in, room was nice. Breakfast had much left to be desired.
Leisure Family
2/10
Poor
11 Oct 2025
Patricia
The desk clerk, Nick gave me a hard time trying to cancel my next day stay, even to the point of lying to Expedia's customer service. I booked my stay for a 2 night stay. When I got there for check in at 2:55 pm, I changed my mind about that 2nd night. He would not let me cancel. Thanks to Briana at Best Western and Joe at Expedia, I was able to cancel the next morning at checkout.
Leisure Family
8/10
Excellent
09 Oct 2025
Jeff
Very clean room and friendly staff. Beds were very comfortable and pretty quiet. Rooms and bathrooms could use an update.
Leisure Partner
8/10
Excellent
01 Oct 2025
Scott
breakfast was good
Partner
8/10
Excellent
30 Sep 2025
Rose Ann
Room was clean. I didn’t like the placement of the toilet paper roll. It was a long stretch with my sore left shoulder to reach it. I am not sure if there was a better option. I was shocked at all of the airport noise because when I was here on the 23rd I heard none. Staff were great.
Self
4/10
Poor
28 Sep 2025
Michaelle
Musty smell, dirty bathtub, coffee creamers were curdled.
6/10
Pleasant
27 Sep 2025
Connie
Room could have been cleaner.
Leisure Partner
10/10
Exceptional
25 Sep 2025
Danielle
Friendly staff, cleanliness of the property itself as well as the rooms, breakfast bar has a great variety and is always fresh, location is perfect for the convenience of shopping/dinning/interstate.
Business Self

Location & surroundings

Best Western Inn Florence
7821 Commerce Drive, Florence, United States

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Best Western Inn Florence

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