Name: Holiday Inn Express Hebron Cincinnati Airport
Address: 775 Petersburg Road, Hebron, 41048, US

10/10

Exceptional

12 Jul 2026

ADRIAN

Great experience staying a night before our flight with family. Hotel proximity to the airport was a plus for our early departure. The hotel is clean and welll maintained, friendly staff.

Family_with_children

10/10

Exceptional

11 Jul 2026

Kacey

Check in was a breeze. We were a large group of 5 adults with a baby, room was adequate size and served our family. Breakfast options were plentiful, well stocked and clean. All spaces were clean. Only feedback was room temperature was warmer than we would have liked, even with thermostat set lower. Also the bathtub spout didn’t fully engage leaving the shower not working the best. This was mentioned to front desk and they said that they would check it :-) overall very pleased and would recommend.

Family_with_children

8/10

Excellent

09 Jul 2026

JG

Good Breakfast !

Family_with_children

10/10

Exceptional

08 Jul 2026

Felicia

Amy checked us in and she was super nice and helpful! The room was a great size, clean, and the AC worked well! The breakfast options were great and the area seemed safe.

Partner

10/10

Exceptional

05 Jul 2026

Candy

We were glad to be next to the laundry. Very convenient.

Partner

10/10

Exceptional

05 Jul 2026

Kevin

Great coffee in the morning

Family_with_children

10/10

Exceptional

03 Jul 2026

Reza

Clean and well maintained. Good location, plenty of parking

Family_with_children

10/10

Exceptional

29 Jun 2026

Siyao

Room was perfect and clean, good breakfast. About the staff one lady she is approachable and nice. Free parking.

Family_with_children

8/10

Excellent

25 Jun 2026

Amber

easy check in. Nice having a quick breakfast before airport.

Family_with_children

10/10

Exceptional

17 Jun 2026

Paula

Great stay.

Family_with_children

10/10

Exceptional

16 Jun 2026

Pinky Primrose

Very spacious room. Location was excellent.

Friends

6/10

Pleasant

09 Jun 2026

Hossein

Our stay was okay overall. The hotel was clean, but there were a few things that could be improved.
We arrived late and asked the front desk about food options. Unfortunately, the staff member wasn’t very familiar with what was open nearby and sent us to a place that turned out to be closed. We later found out the hotel offered room service, which was never mentioned to us. Even suggesting DoorDash or Uber Eats would have been helpful.
The bathroom also had some maintenance issues. The shower had poor water pressure because water was coming out of both the showerhead and the tub spout at the same time, and the drain was slow.
Breakfast was fine, but the selection was fairly limited.
Overall, it was a clean hotel and an acceptable stay, but better customer service and a few maintenance fixes would make a big difference.

Friends_and_family Family

6/10

Pleasant

06 Jun 2026

Peter

The room was decent and the staffs during the morning shift were helpful and very caring for my family needs. The breakfast was delicious and we were satisfied before going out in adventure. During the afternoon/evening trip back to the hotel, the staff working there and wasn’t too helpful with my needs as my parents wanted some information. Later on, he decided to make it right but overall, our experience wasn’t really satisfying. Everything else and the staffs in the morning shift was able to help us make our experience better.

Family

4/10

Poor

06 Jun 2026

Paul

One lady at desk was helpful. Said had shuttle to airport but no shuttle 30 bucks for Uber. A/C sounded like a train no sleep. Wouldn't recommend

Family

10/10

Exceptional

02 Jun 2026

Sohan Joseph

Staff was very friendly and helpful. Property was very clean and maintained.

Friends

10/10

Exceptional

02 Jun 2026

Swati

The stay was awesome. All staff was very friendly and helpful. Service was very good, breakfast was pretty nice too. My all stars goes to Amy 😍 very nice, polite, very helpful, very knowledgeable and very courteous. May God bless her 🙏

Friends

8/10

Excellent

31 May 2026

Gary

Everything was very clean, modern and even smelled nice (the hallways and rooms smelled fresh and clean). The breakfast was amazing! About everything to eat or drink was available and great tasting. The staff was friendly and helpful.
There were two minor maintenance issues in my room that I had to fix after I found out they didn't have a maintenance person at the time, and the pull chain that operates the sheer blind was broken, but that did not affect the quality of my stay. Also, the ice machine on the first floor was out of order, but the one on the second floor worked.
Overall, I would definitely stay here again.

Self

10/10

Exceptional

24 May 2026

Martin

The hotel is 5 min away from CVG Airport. 3 min away from the highway and 10 min from Hebron. It is well kept. It provides hot breakfast buffet with so many options to choose from.
Housekeeping was shorthanded. Meaning beds were not made but, towels and toiletries were changed on a daily basis.

Yolanda, the breakfast area server is very friendly and helpful.

10/10

Exceptional

22 May 2026

Gaige

Front desk staff were very nice, room was also nice and clean, breakfast was very good!

Friends

10/10

Exceptional

20 May 2026

Chantal

Front desk was amazing only problem we had was one of our rooms the heater was broken but moved us immediately to another room and that heater didn’t work as well other than that stay was wonderful

Family_with_children

10/10

Exceptional

19 May 2026

Kimberly

clean room, convenient, good breakfast options

10/10

Exceptional

10 May 2026

Nadeen

All good

10/10

Exceptional

09 May 2026

Mary

Very clean and awesome staff!!

Family_with_children

8/10

Excellent

04 May 2026

Richard

The hotel was very clean.

Friends

10/10

Exceptional

02 May 2026

Lillian

The hotel was great Hotels.com was awful. Never use a 3rd party to book!!!

Friends_and_family Family

10/10

Exceptional

02 May 2026

Diane

This hotel was clean and the people at the desk were personable and helpful!

Partner

10/10

Exceptional

01 May 2026

Ruth

The hotel was clean, and the staff were very professional

10/10

Exceptional

28 Apr 2026

BaRi

We’re such a great hotel came for the weekend to go snowboarding with my children at perfect North slopes. Everyone was friendly hotel was nice and pool was clean.

Friends_and_family Family

6/10

Pleasant

27 Apr 2026

charlotte

Breakfast was good. Main complaint was that the toilet had not been cleaned. Seeing a dirty toilet makes you think other items are less clean. At hotel check in, I had a little trouble understanding the desk clerk’s English.

Friends

10/10

Exceptional

27 Apr 2026

Earl

The stay was absolutely wonderful breakfast every morning was fresh. Good service. Just a great experience thank you.

8/10

Excellent

26 Apr 2026

Megan

Nice hotel friendly staff

Family_with_children

6/10

Pleasant

21 Apr 2026

George

I was very disappointed with my stay and would not stay here again. While the breakfast was good, the overall experience was unacceptable. Upon arrival, the downstairs bathroom had no toilet paper or seat covers, and the floor was filthy. Staff were sometimes helpful, but I repeatedly heard unprofessional behavior, including employees using profanity in public areas. The lobby TV content was also inappropriate and uncomfortable to be around.

Although the room itself was clean at first, it was never serviced during our week-long stay. On top of that, there were no towels available at the pool. Overall, the lack of cleanliness, professionalism, and basic amenities made this a very frustrating experience.

Family

10/10

Exceptional

20 Apr 2026

Anna

Great place to stay when we went to the Creation Museum and Ark. Convenient and excellent breakfast.

8/10

Excellent

19 Apr 2026

Maribel

Yes

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

Lisa

Went as a day trip for me and my 2 kids. Room was nice and clean. Pool was nice. Was quiet.

Friends_and_family Family

6/10

Pleasant

18 Apr 2026

charles

Have stayed here a few times ; the most recent stay felt more run down - Hampton inn nearby was nicer

Self

10/10

Exceptional

17 Apr 2026

Joshua

Breakfast options were fantastic with a variety each day. Loved the Costa coffee available 24/7 in the lobby. Nice parking and great location to the airport and nearby cities.

Family_with_children

10/10

Exceptional

13 Apr 2026

Joanne Marie

Convenient

8/10

Excellent

13 Apr 2026

Shelby

Loved our stay here while visiting the Ark Reservation. The building is small and easy to maneuver. When our room did not come as specified we were moved to a new room, although it was way too small for the 6 of us, it didn’t cross my mind that if I would have asked, they would have compensated connecting rooms for us.

Friends_and_family Family

10/10

Exceptional

10 Apr 2026

Cynthia

Nice room, front desk clerk was on the phone taking care of someone else when I came to check in, breakfast and parking was good

Partner

10/10

Exceptional

09 Apr 2026

Kelly Bennett

Clean and welcoming, amazing hot breakfast with staff readily available to keep food stocked and breakfast area tidy. Lovely pool - my children enjoyed swimming each of the three nights we stayed. Overall, definitely recommend and will return if ever in the area again!

Family_with_children

8/10

Excellent

31 Mar 2026

Taylor

Breakfast was great. Staff was welcoming. Only bummer is that room cleaning staff never cleaned our room in the 4 nights we stayed there.

Partner

10/10

Exceptional

31 Mar 2026

Jessica

Staff was great, hotel was clean and everyone was very friendly.

Family_with_children

10/10

Exceptional

29 Mar 2026

Tonya

Staff was very friendly and helpful! Breakfast was good, and dining area was clean!!

Friends_and_family Family

10/10

Exceptional

29 Mar 2026

Linda

Yes awesome

Partner

6/10

Pleasant

28 Mar 2026

Colleen

Staff was friendly and location is nice for getting on/off highway or to the airport. Rooms was clean except for the floors. Floors were filthy everywhere - main lobby, hallways, elevator and both our rooms.

Family_with_children

8/10

Excellent

27 Mar 2026

Cherie

The staff did not know much about the area. The free shuttle to the airport was suspended so we had to Pay for parking which was ridiculous.

Friends

10/10

Exceptional

24 Mar 2026

Melissa

Clean and comfortable

Family_with_children

10/10

Exceptional

23 Mar 2026

Siemay

Comfortable bed

10/10

Exceptional

22 Mar 2026

Josh

Fresh food orange juice was bad that honestly the only bad thing I can say overall very pleased

Family_with_children

10/10

Exceptional

22 Mar 2026

Mary

Great place to stay. I spent 2 night before I headed to the airport. Great room and breakfast. The only one drawback was the offered hotel shuttle on their website. Make sure you ask before booking. I was relying on the shuttle to the airport but they said they didn’t have the shuttle service. I ended up paying an extra day for my car rental because was returning it the day before my flight. Other than that, i had a great stay.

Self

2/10

Poor

20 Mar 2026

Brenda

The shuttle service to and from the airport, that was advertised by Expedia, has been discontinued. You will need to take an Uber. The day staff was delightful. The night desk person only offered towels when water started pouring through the bathroom ceiling light. We had an imch of water to clean up. According to the day desk person, there were other rooms open. The dark out drapes stopped 1 foot from the bottom of the window. This necessitated putting pillows behind the drape to block out the street light right outside our window.

Family

10/10

Exceptional

17 Mar 2026

Cainen

Staff was very friendly!!

Family_with_children

10/10

Exceptional

16 Mar 2026

Melissa

We enjoyed our stay very much! Clean, breakfast is good, pool was closed but not a deal breaker.

Family_with_children

6/10

Pleasant

14 Mar 2026

Frank

Had to change rooms because we had kids running around and jumping off the bed. Then the new room was on next to an ice machine that made noises randomly at night. Breakfast was lacking. There was variety but when we got there around 9 there was nothing available.

It was clean, the staff was okay, but not sure I'd come back. We only stayed 1 night.

8/10

Excellent

09 Mar 2026

Cassandra

Pool was cold. Room had plenty of space.

Family_with_children

10/10

Exceptional

09 Mar 2026

Mark

Very clean and the Staff is always amazing and friendly
.

6/10

Pleasant

07 Mar 2026

Philip George

It was nice, tidy hotel but nothing special. Hotel staff were pleasant but a little unprofessional in their appearance. Breakfast was standard but again nothing special. Nothing much near to the hotel you need to travel to shops or restaurants.

Partner

10/10

Exceptional

06 Mar 2026

Eric E

The staff was outstanding very helpful when we checked in and when we checked out of the room. The room was very clean and had everything we needed for a nice stay. The pool was nice.

Family

10/10

Exceptional

05 Mar 2026

Bruce

Fresh towels were supplied daily. Room was clean.

Partner

10/10

Exceptional

02 Mar 2026

Amanda

Very clean and the staff were awesome. Breakfast was delicious

Self

10/10

Exceptional

01 Mar 2026

Marva

The hotel was so clean and family friendly. The all night coffee is a plus!

Family_with_children

10/10

Exceptional

28 Feb 2026

Erin

Huge room and amazing staff

10/10

Exceptional

28 Feb 2026

Amanda or Mathew

Staff at the front desk when we checked in was very welcoming and helpful.

Friends_and_family Family

10/10

Exceptional

26 Feb 2026

Rui

I should say the stay was wonderful and beyond my expectations. The ladies at the reception desk were super helpful and the shuttle bus was running even at 4:30 in the morning.

Family_with_children

10/10

Exceptional

26 Feb 2026

Amy

Nice room, great check in staff

Friends_and_family Family

10/10

Exceptional

20 Feb 2026

Robert

Amy at check in was fantastic. Also, the shuttle driver came in early to take us to the airport! 5 stars all day and night long! Will stay again soon!

6/10

Pleasant

16 Feb 2026

Charles

Staff at check-in seemed flustered, she had said it had been busy due to the holiday and being sold out back to back nights. Cleaning staff kept interrupting her while trying to check us in.

The room was spacious and comfortable but the heater sounded like a jet plane taking off every minute, the windows rattled and was making it impossible to sleep until we turned it off.

Leisure Partner

8/10

Excellent

15 Feb 2026

Yolunda

Room was comfortable and clear. Close to shopping and restaurant s. A very good breakfast .

Partner

10/10

Exceptional

15 Feb 2026

Thomas

Clean room. Great staff. Good breakfast

Partner

4/10

Poor

13 Feb 2026

wayne

We asked for a 4:00 wake up call and didn't receive

8/10

Excellent

12 Feb 2026

Tiffany

The property was nice, clean and convenient. We had enough space for our family of 6 in the room with two double beds and a sleeper sofa. The first room they gave us only had 1 bed and a sleeper sofa…it was a huge room, but we needed an extra bed so they were quick to give us a different room. There were a few minor inconveniences - the ice maker on our floor wasn’t working and there are no coffee makers in the room so you have to go to the lobby for coffee. Other than that, this hotel was a good value for a good night’s stay.

Leisure Family

10/10

Exceptional

12 Feb 2026

Samantha

Great place

Leisure Friends

10/10

Exceptional

12 Feb 2026

Gary

Yes

Friends_and_family Family

10/10

Exceptional

08 Feb 2026

Geneva

Room was in great condition and was very clean

Leisure Partner

10/10

Exceptional

07 Feb 2026

Peggy

The room was really nice.

Leisure Partner

10/10

Exceptional

02 Feb 2026

Chris

Everything was great!

Friends_and_family Family

10/10

Exceptional

02 Feb 2026

James

The best Holiday Inn by far. The exceptional service provided by Amy was awesome. She provided a recommendation to park at the hotel while I took my trip, That worked out well.

I was expected to return from my trip later in the evening which caused a slight issue with shuttle service. I didn't realize they didn't have shuttle service until 3:00 PM and I landed at 1:00 PM. I had to uber back to the hotel to pick up my car. Otherwise great service overall. Thanks

Business_and_leisure Self

10/10

Exceptional

02 Feb 2026

Benjamin

Good

8/10

Excellent

01 Feb 2026

Jon

Room was clean, hotel staff were quiet but nice and accommodating.

Leisure Partner

10/10

Exceptional

29 Jan 2026

Gerald

Clean nice place to stay - we went to perfect north to snowboard and used to stay in lawrenceburg but this place changed my mind about where to stay - lots of dumpy places to stay at in lawrencburg even the casino has went down - this place def better than everything near slopes

Leisure Family_with_children

10/10

Exceptional

23 Jan 2026

Brooke

The entire hotel was clean and very nice. The only complaint is that the door to the room was hard to open and close. It slammed shut and was super loud.

Friends_and_family Family

10/10

Exceptional

19 Jan 2026

Freda

Friendly staff, super convenient to the airport! Clean and well maintained property.

Leisure Partner

10/10

Exceptional

18 Jan 2026

Adam

All the above! Room was clean, modern, spacious. The staff were incredible. Breakfast was amazing. The kids didn’t want to leave the pool the entire stay. You can tell the staff take pride in their place because it was immaculate.

Leisure Family

8/10

Excellent

11 Jan 2026

Gayla

Nice big clean room. Staff was courteous and friendly.

Leisure

10/10

Exceptional

07 Jan 2026

Bibiana C

Large clean room. Great computer and printer available for work travel. Good breakfast.

8/10

Excellent

05 Jan 2026

Krysteen

The gym had a dumbell rack, a bike, a treadmill and an elliptical. This was ok. We had to modify our workout so that it only included these. The food was good not the best low carb options but they did have lactose free milk which was a huge plus for me and my kids. It is so hard to find hotels that accommodate different dietary needs. The room was about 88 degrees when we arrived, too hot. The temperature was about 34 degrees outside. It was very difficult to adjust the temperature in the room to our liking either too hot for my husband or too cold for me. The setup was a little weird. The heater/ A/C unit was right up against the bed. Two nights of our stay we had to sleep in separate beds because getting up at night is seriously difficult climbing down the bed to get up. Overall we were satisfied with our stay. It is cery close to the Creation Museum which was one of the reasons we stayed here.

Leisure Family

4/10

Poor

05 Jan 2026

Betty

Everything was broken and had to call for repair. Toilet couch shower

Leisure Family_with_children

8/10

Excellent

04 Jan 2026

Sarah

Really nice! Could be a little cleaner, but the breakfast was awesome and everyone was so kind.

Leisure Family_with_children

6/10

Pleasant

04 Jan 2026

Emily

Overall, everything was mostly fine. The breakfast was pretty tasteless and the elevator very dirty and gross. The room was clean but just felt a bit old and needs updating. Front desk staff were not always friendly.

6/10

Pleasant

04 Jan 2026

Charles

Roman was very nice. Breakfast was okay.

8/10

Excellent

03 Jan 2026

Chantelle

Staff was very accomodating and friendly. Room was nice, but our bathroom door didn't latch, so we had to potty and shower with the door open and couldn't keep our toddler out of there.

Friends_and_family Family

8/10

Excellent

03 Jan 2026

Baileigh

Rooms and lobby were clean, staff was great, breakfast was good!

Leisure Family_with_children

2/10

Poor

03 Jan 2026

Andrea

When checking in, the host asked if I had reserved a queen, I said no, a king bed. She ended up giving us a queen anyway. Beds are hard and breakfast wasn’t good. I usually don’t complain but this was just a terrible experience all the way around.

Friends_and_family Family

10/10

Exceptional

03 Jan 2026

Sami

Yes

Business Self

8/10

Excellent

03 Jan 2026

Robert

Nice, basic hotel perfect for when you need a place to stay before an early departure out of CVG.