Name: Red Roof Inn Cincinnati Airport–Florence/ Erlanger
Address: 599 Donaldson Highway, Erlanger, 41018, US

2/10

Poor

18 Jul 2026

Jennifer

Room was filthy. Towels all black stained wouldn't bring up toilet paper or clean towels. They told usbwe were welcome to come get them anytime we want. Did not clean room at all while we were staying. Staff rude.

Friends

10/10

Exceptional

15 Jul 2026

Jimmy

All was good 👍

Partner

2/10

Poor

13 Jul 2026

Liam

NEVER GO HERE YOU WILL REGRET IT

4/10

Poor

13 Jul 2026

Craig

The only thing I really liked was that it was 10 minutes from the airport and it was cheap!. Everything else was poor. If I had a “significant other” with me, I would not have stayed there!

Self

2/10

Poor

12 Jul 2026

Patricia

The room was dirty bathroom, floors and ac I had to clean my room and spray my room with air fresher because the room had an odor. The first room i was given was not ready for guests, then this rooms beds were so small I almost fell off.those beds not queens those are full size.

6/10

Pleasant

12 Jul 2026

Elizabeth

The room was smelling like a skunk sprayed. The curtains were taped with black tape. The bathroom door didn’t shut. There was only one hanger to hang clothes on. The bed was made up when they supposedly cleaned it but the sheets were never changed in a week. The hand towels were never changed for new ones. I didn’t feel safe staying there and will never stay there again. The air conditioning did work well. The walls were in terrible shape. The outside space was very dirty and the parking lot is full of big pot holes.

Self

2/10

Poor

11 Jul 2026

Aurelia

very bad bethroom condition

Family_with_children

8/10

Excellent

06 Jul 2026

Nicholas

Deadbolt was ripped off. AC was cold though.

Family_with_children

4/10

Poor

05 Jul 2026

Verified traveler

Was dingy and dirty, needed a place to stay close to the airport for 5 hours sleep. Not a place I would recommend floors were dirty. Did not look like room was cleaned.

Self

4/10

Poor

04 Jul 2026

Jennifer Niccole

I guess what they say is true you get what you pay for. Room reeked of smoke. Black mold in bathroom. Blood stains, dirt and hair on the bedding. Parking was super sketchy.

Partner

2/10

Poor

02 Jul 2026

Andrew

Dirtiest and most run down hotel I have ever been in.

Self

2/10

Poor

30 Jun 2026

Verified traveler

Dirty and it is a old/run down property

Self

6/10

Pleasant

28 Jun 2026

Roy

Like the old saying goes, You get what you pay for! This is an older property and is showing its age. While the room was clean, the furniture, carpet, etc. seriously needs updating. Also, I was surprised that there was no coffee maker in the room, even though there was a refrigerator and microwave.

Self

2/10

Poor

27 Jun 2026

Steven

The property has a lot of homeless or something around

Family_with_children

2/10

Poor

21 Jun 2026

Amber

Gross hotel, room reeked of urine, I didn’t stay there. Felt unsafe as well. Don’t quickly grab a room here, I don’t know what I was thinking.

Family_with_children

4/10

Poor

08 Jun 2026

Scott

Room smelled like wet dog. Bath tub was filthy, clearly not been cleaned well. The AC didn't work well, nor did the mini fridge. Also kept hearing loud banging noises coming from somewhere near the room all night long. Bed was very uncomfortable.

Partner

2/10

Poor

24 May 2026

Ajayi

Last option if stranded.

Partner

2/10

Poor

14 May 2026

Donald

This place is so disgustingly unclean and unkept. Its actually surprising they are in Business. Not only was the room so disgusting that is was unable to be slept in but when the staff was confronted about the state of the room, they were rude and denied it. Of course, we tried to get our money back and stay somewhere else but according to policy we would not recieve a refund or even a \"I'm sorry\". Still, had to lose that noney and go get a different hotel. Sketchy people all over the parking lot, unclean and an overall feeling of being unsafe. I tried to give 0 stars but i cant. STAY AWAY FROM THIS PLACE AT ALL COST.

Family_with_children

4/10

Poor

06 May 2026

Aristeo

I choose a smoking room but they did not have ashtray available not at office or the room.
Room had a bad smell and the bed sheets were dirty and had holes in them!

8/10

Excellent

06 May 2026

Jeffery

Room was very clean & spacious. Nice bed, good amenities, good Wifi. Staff was professional & friendly.

Self

2/10

Poor

02 May 2026

Hunter

Building was falling apart and the rooms were nasty from ceiling to floor.

Friends_and_family Family

2/10

Poor

01 May 2026

Audra

For starters No breakfast. Second the lady at the front desk was so rude she already had 3 ppl waiting in the lobby cause she had attitude and don’t let them stay. I went up to the desk to check in and she was I guess pissed off already and was being rude to me for no reason I told her she needs to check her attitude and she was like I don’t have to rent you the rm here your id. And called the cop on everyone in the lobby. Like idk if it was a scam cause I book it online and didn’t get the coverage for cancellation or get you money back cause she knew if she didn’t give us a rm we couldn’t get a refund. So I advise ya don’t stay here if you don’t have money for another rm somewhere else or if you didn’t get pay for the money back cause they will take your money and call the cops on you. And ban you from the hotel

Self

2/10

Poor

24 Apr 2026

Taylor

The staff was rude and the beds were never cleaned and had blood and mold on them and they refused to give me a refund even after I changed rooms.

Family_with_children

2/10

Poor

21 Apr 2026

Marie

I couldn't even check in. The place is rundown. The parking lot alone looked like a rough place to be. I didn't feel safe with people fighting in the parking lot, the smell of marijuana was overwhelming. I was asked for change before I could close my car door.

Family_with_children

2/10

Poor

19 Apr 2026

Brandon

1/5 Overall Rating
1/5 Cleanliness
1/5 Condition/Maintenance
This Red Roof Inn is completely run-down and on its last legs. I encountered big house roaches crawling around, feces at the top of the stairs—showing clear signs of repeated occurrences—that I unfortunately stepped in. The blankets and sheets were riddled with burn holes throughout, while all linens (towels, washcloths included) were stained a disgusting urine-yellow shade. The TV remote didn't work at all. It was genuinely horrible, but due to booking through a third party, I had no choice but to stay or get nothing. Unless you're desperate, do not support this business—avoid at all costs! I have photos of every issue.

Self

2/10

Poor

13 Apr 2026

Candice

We checked in and checked out within 10 minutes. We could not stay here with our family. The door did not close properly, the room had holes in the walls in multiple places, the bathroom has black dirt around the tub and the floors. There was also green stuff on the rise of the roll of toilet paper. The headboard had handprints on it and there were stains on the pillow cases. The hotel unfortunately decided they would not honor a refund so I would caution anyone who considers booking here on their travels. We are pretty tolerant on our travels and have never walked into a room like this.

2/10

Poor

12 Apr 2026

Norma

The room was dirty, run down and the window was cracked and tapped up

Friends_and_family Family

2/10

Poor

12 Apr 2026

Tiffany

Terrible room — stains on bedding and towels— in room chair was broken and peeling faux-leather towels were so threadbare there were holes — do not stay here

Family

2/10

Poor

06 Apr 2026

Timothy

I’m not a person who normally reviews but this place is not good. Bad smell, dirty and in disrepair.

Partner

2/10

Poor

03 Apr 2026

Jessica

Dirty

6/10

Pleasant

27 Mar 2026

Evangeline

Dirty towels, wash cloths and dirty floor mats

Self

2/10

Poor

23 Mar 2026

Jessica

Carpet so dirty its sticky. Stains on everything. Ac/heat super loud. Bed sheets stained. Mirrors so dirty they look cloudy. Drains all back up. Hallways not cleaned or kept up. The men in office RUDE!!! Disrespectful. Asked for no housekeeping (its obvious they dont clean anyway) they still came in and took MY belongings. Things I used for work so real cool of them. Plan on spending a while cleanin your room to be comfortable. I spent 3 hours scrubbing and it still didnt feel clean. Place run down and needs shut down. The 1st room they tried to put me in the window was completely cracked from top to bottom and side to side. Crazy it was still in 1 piece and not fallen out. Noticed a few rooms look like that too.

10/10

Exceptional

21 Mar 2026

Evelyn

Property clean but rather shabby

2/10

Poor

16 Mar 2026

John

Non-smoking room reeked of cigarette smoke. The whole place smells like cigarette smoke. Unsavory characters hanging out in parking lot; unsafe feeling.

Self

2/10

Poor

09 Mar 2026

Shelley

Broken TVs , elevator had trash an food , the room had stains on the sheets , the old tv did not work , as to switch rooms due to broken television was told it was an $15 dollar charge! Even though that is not my fault , I was being charged . DO NOT STAY HERE ! Total dump

2/10

Poor

02 Mar 2026

Queen

The bathroom had holes in the wall, the room said non smoking

8/10

Excellent

22 Feb 2026

Anthony

Room was nice for the price, staff courteous, friendly and helpful if you needed anything...

2/10

Poor

22 Feb 2026

Ozie

the room was highly unsanitary and dirty especially in the shower.. Management gave someone my room key and they entered my room while is was nude.. which made me feel humiliated and embarrassed. the door was missing safety lock features that gave cause for alarm and placed me in a potential unalive engagement. Certain electrical outlets were inoperable which made it extremely difficult to use my social media equipment which was scaled down so there wouldn't be a strain on one wall outlet.. the evening staff blamed it on computer error but in my professional opinion they were extremely carless because the hotel parking lot appeared to be empty. and i physically saw a patron enter into room 314 while i entered into room 315

Family

2/10

Poor

17 Feb 2026

Deborah

Everything we really expected better since it was listed on your website. We didn't feel safe or comfortable. The clerk asked for a copy of my credit card for the file in case something got damaged or messed up? It was already messed up with appearances and unsafe, felt uncomfortable and unhealthy to stay . She made sure to tell and inform me that I had booked with a third-party and it was non cancelation room and charge. To take up with whoever I booked it with...

Family

2/10

Poor

17 Feb 2026

Rufus

The room was not fit for a pig to stay in it was completely nasty

Family

6/10

Pleasant

15 Feb 2026

Shawn T.

You get what you pay for at this location. Not bad, not good.

It served its purpose for one evening. But I wouldn’t go back.

Partner

4/10

Poor

10 Feb 2026

Melody

The room was definitely dirty. Bed and shower were clean but carpet dirty ceiling in bathroom was moldy

2/10

Poor

04 Jan 2026

Carolyn

Scary parking lot full of sketchy people, room was not clean- dusty, mold, cobwebs, inside of bathroom door had streaks of bodily fluids. Rundown, most things falling apart. Only gave us a third of a roll of toilet paper. Inside security lock didn’t work and ultimately wasn’t able to sleep much so after a few hours of trying just got back on the road.

Friends_and_family Family

6/10

Pleasant

26 Dec 2025

Timothy Blaine

Room needs to be sprayed for bugs; saw some roaches in my room during my stay

Partner

2/10

Poor

23 Dec 2025

Stephen

The first room's lock wouldn't work, so i was moved to a different room. Nether heat nor the phone worked. I slept in my clothes, wrapped in blankets.

8/10

Excellent

22 Dec 2025

Freddy

N/A

4/10

Poor

19 Dec 2025

Amalia

Friendly staff. Rooms smell like cigarettes, even after asking for a non-smoking room. Requested change of room, and still not much better.

6/10

Pleasant

16 Dec 2025

crystal

This room was not bad tv didn't work well besides that it was ok

Leisure Partner

2/10

Poor

16 Dec 2025

crystal

Room was dirty hair on toilet mirrors had a nasty film on them blankets had burn holes everything in room was damaged room smelt like a ashtray if used ac or heat smell of cigarettes was unbearable list goes on and on

2/10

Poor

15 Dec 2025

Kyle

The toilet seat was broke pipe leaking under sink large burn holes in blankets floor was gross and not vacumed candy all over the floor cairs were ripped and gross this place was disgusting i have pictures and would like a refund

Business Pet

6/10

Pleasant

13 Dec 2025

Samuel

Good

Friends_and_family Friends

2/10

Poor

30 Nov 2025

Albert

Upon arrival I was made to stand outside to book a room.
Once I arrived in the room I was IMMEDIATELY disgusted by its condition. Carpets, sheets, pillows, bathroom, towels. The center of the bed was sunken in, the sheets were beyond dingy, it smelled of of mold/mildew. The lighting was so poor. Every light fixture covered in dust and cobwebs, some of which didn't even work.
I spent 20 minutes in the room before I had leave and find another place stay.
I full refund would be more than appreciated. Pictures can be provided if necessary

Leisure Partner

6/10

Pleasant

20 Nov 2025

Konnor

Our room was dirty, there were blood stains on the blanket and a nail on the floor... this is a pet friendly room but it smelled like urine..
The front desk was very polite and kind tho so we didnt say anything

Friends_and_family Family

8/10

Excellent

17 Nov 2025

William

Yes

4/10

Poor

14 Nov 2025

Kevin

The place is run down

Leisure Self

6/10

Pleasant

13 Nov 2025

Matt

Generally clean, no clock

Business

2/10

Poor

04 Nov 2025

Karin

Checked in and checked right back out. The smell of smoke was so powerful and there was no way to avoid it. The window was broken and they “fixed it” with packing tape. The door to the bathroom had holes where people had smashed their fists through it multiple times. You could see where blood stains had been on the sheets and comforter. It was just awful all around. Don’t stay here if you value cleanliness and your safety.

Friends_and_family Friends

4/10

Poor

02 Nov 2025

Darlene

Well the pillows on the bed were terrible, the toilet paper was horrible, the room wall needed some tlc, was told that there was a free continental breakfast and that was not the case. No coffee in the room but had a coffee maker. Some of the other tenants car alarms went off at least 5-6 times. Will not ever go back to a red roof inn!

Friends_and_family Family

8/10

Excellent

29 Oct 2025

Jason

Nice area. Nice place. Rooms could use a little updating. Rooms are spacious and beds are comfortable. Desk staff very nice.

Business

4/10

Poor

26 Oct 2025

James

The property is pretty run-down, but the staff that I dealt with were very helpful. I was just there to get some sleep and move on; this motel serves its uproar.

Leisure Self

4/10

Poor

24 Oct 2025

Ismael

Not clean

Business_and_leisure Family

2/10

Poor

20 Oct 2025

Enrique

My guys travel everywhere in the country and this is the first hotel they complained about. Beds not clean floors dirty and no help from the staff

Business

2/10

Poor

19 Oct 2025

Mike

Room was dirty tv did not work blood on the walls

Partner

2/10

Poor

17 Oct 2025

Angie

The room was filthy and smelled so bad. The shower was so nasty we didn’t even use it. The TV had no signal and our bedding was literally dirt covered and had smoke burns. We slept on top of blankets we brought. Checkout was at 11 we left as soon as we woke up. We were there for a football game from Kentucky and I was shocked at the condition of our room. The pictures shown are not what you get. Horrible, not just a little dirty but gross. Toilet paper floating in the toilet when we checked in with urine in a room we had to wait until 3 to check in so it could be cleaned? Nothing was clean. Didn’t expect much but clean would have been enough. It was gross. I showered as soon as I got home. The bedding was unbelievable. Glad I only slept a few hours after the game and then left. The worse I have seen.

Friends_and_family Friends

2/10

Poor

13 Oct 2025

Aaron

holes from cigarettes

2/10

Poor

10 Oct 2025

M

Ghetto

Business

10/10

Exceptional

09 Oct 2025

Timothy

Just stopped for sleep on a quick road trip. Evexactly what i expected. No frills and economical.

Friends_and_family Friends

10/10

Exceptional

07 Oct 2025

Bobby

Dog poop on the stairs

Leisure Partner

2/10

Poor

06 Oct 2025

Alexis

Cigarette burns on the sheets, boogers and blood.

2/10

Poor

06 Oct 2025

Brandy

The room was disgusting. Beds were not comfortable or clean. We only stayed for one night and not even a full night. It was terrible.

Friends_and_family Friends

4/10

Poor

05 Oct 2025

Kali

The floor flooded under the bathroom wall into the bedroom while we took a shower. The nobs on the AC were broken so we couldn't adjust the temperature. The bed clothing was filled with burn holes and stains. There were dead stink bugs on the ceiling and in the floor corners.

Partner

2/10

Poor

05 Oct 2025

Martina

Room was disgusting. Blood on blankets, tub looked like had not been cleaned in 5 years, terrible smell in room, filthy bathroom hair all over, cracks in the walls, paint peeling. Dirty hallway entering the room. Staff not friendly, helpful or professional. Could not even stay in room due to the condition and they refused to refund. Worst property ever would not recommend to my worst enemy. Health department really needs to check this property not safe or sanitary at all.

Leisure Partner

6/10

Pleasant

30 Sep 2025

jennifer

N/a

Leisure Friends

6/10

Pleasant

30 Sep 2025

Bobby

Dog poop on steps

Leisure Partner

2/10

Poor

29 Sep 2025

James

Dirty

2/10

Poor

25 Sep 2025

sammie

Horrible!!!

10/10

Exceptional

20 Sep 2025

Chukwunwike

Ok

10/10

Exceptional

20 Sep 2025

James

I liked being able to pull up right to the room door so bringing my relatively large amount of stuff in wasn't as cumbersome as normal and was able to get to sleep a lot quicker as a result.

2/10

Poor

14 Sep 2025

Belinda

Dirty

Leisure

4/10

Poor

14 Sep 2025

Belinda

Ac didnt work. Had to move rooms. Dirty everything.

Leisure

2/10

Poor

14 Sep 2025

Karen

Awful stay

First room we got smelled like cat urine and was filthy. The door had no locks and look like someone kicked it with black all over the interior door.
We got switched to another room, remote didn’t work for tv, air conditioner was humming and towels were small. Room wasn’t much cleaner. Will never book again in this chain

Friends_and_family Family

2/10

Poor

06 Sep 2025

shady

staff look like they hate you and the room is so dirty i couldn't even walk without having black on my feet

4/10

Poor

04 Sep 2025

Lorenzo

Not worth it junk

2/10

Poor

03 Sep 2025

Kasey

Not very clean , trash everywhere! Elevator was broke and looked like it hasn't been running in years! Staff was ok but definitely would not recommend.

Leisure Partner

2/10

Poor

03 Sep 2025

Verified traveler

PRICE is a LIE

The only positive is there weren’t bugs in my room.
The towels were dirty, bedding wrinkled, room stink so bad!!

And if you wanted a “clean room” that supposedly doesn’t smell it costed and additional 15/night

Be honest, your are looking at this hotel bc of the price… it’s not worth it! Go anywhere else.

Needles found on side of building

Staff was confrontational when I asked how to walk to the back lot to avoid going near that. And then, know I had a young dog, still put us on the third floor and demanded more money if I wanted a floor that made since to have one that is still dealing with excitement sprinkles.

Business Self

6/10

Pleasant

01 Sep 2025

Lawrence

Never again

Cleanliness was okay

Friends_and_family Family

6/10

Pleasant

31 Aug 2025

Rudy

Just fair for the price. But nice guy at the front desk

2/10

Poor

30 Aug 2025

Abigail

We stayed at the Red Roof Inn Cincinnati Airport-Florence/ Erlanger and there was what looked like blood on the mattress cover, and what looked like male \"fluids\" all over the bed skirts, the bed bug protector was ripped on one bed and a weird stain the mattress. An older African American man was trying to get my 13 year old daughter to go smoke marjuana with him! Our room when we got back from getting food at 12 am we had an odor cologne like a man had been in there! The odor of cologne was very very strong! To verify we had no men in group at all! We left at 2 am and took the risk of a 3 and a half hour drive home because we were more scared of the hotel than driving that tired back up north to Ohio.

Leisure Family

4/10

Poor

26 Aug 2025

James

Spiders and fruit flies in the hotel room. Footprint stains on the bottom of the door inside the bathroom along with other smudges and smears. Long hair hanging off the lamp. Random small stains on the sheets of the bed. Lots of noises outside the hotel room from people. People at the desk were kind and courteous.

Leisure Self

2/10

Poor

22 Aug 2025

Nykhirie

The room was filthy. Roach seen crawling on the floor. Hair in the bathroom. Hole in the bed sheet.

4/10

Poor

19 Aug 2025

Diana

We felt unsafe, shady looking people sleeping in their cars in the back parking area. Looked like a prostitute getting in and out of one vehicle. Human feces along back outside wall of the building. You can do better Red Roof!!

Leisure Partner

2/10

Poor

17 Aug 2025

Conner

Will not return place looks abandoned

2/10

Poor

17 Aug 2025

Danny

From the moment I pulled in and I knew it was going to be a horrible experience. The first room they gave us smelt so strong of mold/mildew that I had to ask for a new room. The second room was also horribly smelling but not as strong as the first. Would NEVER stay again and would not recommend. There were also drunk people outside fighting in the middle of the night screaming.

Business_and_leisure Family

2/10

Poor

15 Aug 2025

Jessica

Absolutely disgusting

Everything in this hotel was broken and destroyed and dirty. The staff was extremely rude. The door didn't lock right. T v didn't work. Bathtub didn't drain. The bad was extremely lumpy and uncomfortable. It was absolutely deplorable when every way.

Self

2/10

Poor

13 Aug 2025

Jessica

This was the most disgusting hotel i've ever seen. $450 a night.I didn't expect much but I also did not expect bed bugs and roaches. This is the type of hotel that drug addicts live in. I highly.
Recommend never staying here. The condition of this hotel is absolutely deplorable.

Self

8/10

Excellent

11 Aug 2025

Mohamedou

Not safe at all

Business_and_leisure Partner

4/10

Poor

06 Aug 2025

Dominick

Nice

6/10

Pleasant

06 Aug 2025

Ashley

My room appearrd to be clean but I found a pair of men's boxer shorts behind my bathroom door. Also complained about other tenants being very noisy and the front desk acted like they could care less. Would not recommend this hotel to another

Leisure Family

2/10

Poor

31 Jul 2025

Carlos Adriel De Jesus

I travel for work every month, and I can honestly say this was the worst experience of my life. The room was absolutely disgusting — the sheets were dirty when we arrived, and the towels were folded but looked brown instead of white. The entire room was filthy and smelled awful.

We spoke with the manager to request a room change, but the new room was even worse, so we returned the key and didn’t stay the night. The manager showed no concern for our complaints and simply stated that it was non-refundable.

This was completely disrespectful. If you’re considering this place, think twice — you’ll waste your money and have a terrible experience.

Business

2/10

Poor

30 Jul 2025

Samantha

well, let’s just start by saying we booked this property more than 24 hours in advance using Expedia. Late flight at about 12:30 AM as I am attempting to check in the man in front of me at the counter, asks for new sheets and let them know that his room is dirty and there is pubic hair and candy over the current sheets that were laid out in the room. Not a very good start after he leaves there is a sign at the counter, saying that they will have no room cleaning service over the entire weekend due to staffing. OK, not a problem. I need this as a place to crash for one night while I’m attempting to check in they ask me if I actually need the room that I booked, which was a two queen bedroom. I replied yes because I have four people myself, my husband and two elementary school aged children. They then proceed to let me know that they have overbooked themselves and they can give me a king room. I again let them know. I have four people so that does not work. I need a sleeping accommodations as it is now almost 1 o’clock in the morning for four people. I asked if they would be able to give me two king rooms at the same price seeing as this was an issue with them and if my husband and I each had to split up and take one child in the room, at least that would be doable. They were not able to accommodate this. Ultimately it was on me to contact Expedia to attempt to get my money back for their mess up. Just oh sorry. No help finding another place to stay. Stranded with 2 small kids.

Leisure Family