Super 8 by Wyndham Florence

2/10

Poor

26 Apr 2026

Rob

They sent an email asking me to fill my info out to pre check in. Did this then when I got there they couldn’t find me (more on this pre check at the end). They finally find my reservation, give us a second floor room (204), even though I requested a 1st floor room for knee issues. The shower had long black hairs around the top of it and there was some black mold above the shower curtain metal strip. There was just random people hanging out in the stairwells that you’d have to ask them to move so you could get to your room, one was walking around outside yelling cuss words after 11pm on night two. My son woke me up during night two at 3am and was covered in bed bug bites and had videos and pics of them on his bed, he developed some bites earlier in the day at the Reds game so we thought mosquito. Nope! We got up and went to check out. The overnight person went to leave a message for the manager to call me about a refund for this mess and they didn’t have any contact info for me (what the hell was the pre check in email for they sent me and I filled out!). I had to give my info again, was told I’d hear from the manager around 9-10am, it’s 2pm and still nothing and have called twice to no answer. This place is horrible and ill do whatever I can to get my money back!

Friends_and_family Family

2/10

Poor

28 Mar 2026

Jodi

Saw baby roaches

2/10

Poor

24 Mar 2026

Jodi

The property has roaches. Staff was rude. AND also gave my exact room number to someone who had no authority to have it

Self

4/10

Poor

22 Mar 2026

Jeanne

Huge screw sticking out from bathroom door frame sliced my arm open … shower looked rigged up vent extremely loud

Self

10/10

Exceptional

18 Mar 2026

Frederick

Clean

10/10

Exceptional

18 Mar 2026

Frederick

Clean

4/10

Poor

16 Mar 2026

Antonio

Room wasn’t clean. The sheets were stained. There was hair on the shampoo bottle that they didn’t change out. This place needs a make over.

Self

2/10

Poor

15 Mar 2026

Semsi

The room wasn't clean. The bathroom towels, in particular, were filthy. Also, if your air conditioner breaks down, you'll either have to put up with the noise or not use it at all. Even if they offered me a free stay, I wouldn't want to stay again.

Self

6/10

Pleasant

15 Feb 2026

Ernest

It was kinda run down

Leisure Partner

4/10

Poor

10 Jan 2026

Gregory

The room was said to be nonsmoking but reeked of cigarette smoke. The clerk was smoking and the lobby smelled terrible. He did not greet us. Was always watching TV anytime no one was at the counter. The hotel said free breakfast as the first thing you saw on the hotel website. In actuality there was coffee and a donut only. In our hotel room the bathroom sink was almost completely clogged. The shower handle was falling off.

Leisure Family

2/10

Poor

28 Dec 2025

jennifer

This place is raunchy. Just don't. Dirty doesn't describe exactly how nasty and vile this place is. The bugs, the smells, the upkeep. My bathroom door didn't even latch. The shower had a busted pipe in the ceiling. Everything felt dirty. The floors weren't even swept. Absolutely wretched.

Friends_and_family Family

2/10

Poor

14 Dec 2025

Steven

Dirty sheets, roaches, broken doors, this place is terrible, I wouldn’t even let my kid stay here overnight.

Self

2/10

Poor

29 Nov 2025

Francis

The toilet smells so the whole room smells. The vent in the toilet does not work. The sink takes 10 minutes to fully drain. The toilet door does not close. We can hear the neighbors' TV. We can hear the upstairs neighbors walking. The only positive thing is the location - it's close to I-71.

Leisure Family

4/10

Poor

19 Nov 2025

Jennifer

Dirty rooms, no toilet paper, cold air blowing in thru cracks, priced way too high

Business

2/10

Poor

05 Nov 2025

Howard

the hotel room had roaches and bedbugs. i tired to get my money back but the manager wasn't there some young kid was. i had to sleep in my car

4/10

Poor

26 Oct 2025

Brittany

The room was decent but we found bed bugs in our room.

Leisure Family_with_children

4/10

Poor

19 Oct 2025

Deb

The building needs updating. The non-smoking room smelled of smoke. There was no breakfast as advertised. We will not recommend this hotel to anyone!

Leisure Family

6/10

Pleasant

15 Oct 2025

Carin

Clean room. 15 minutes for staff to show up to check in. Ice maker broken.

6/10

Pleasant

12 Oct 2025

Tammy

Hair in the shower, bathroom door didn’t close, bed was as hard as a rock.

Leisure Partner

2/10

Poor

05 Oct 2025

Tyler

Absolutely the worst hotel and room we have ever stayed at. BUGS. Toilet dirty, sheets had hair and crumbs in them. Room was not cleaned at all. PLEASE READ THE GOOGLE REVIEWS before booking. Do not stay at this hotel even for just a place to sleep. You are legit better off sleeping on the side walk than in this hotel.

Leisure

2/10

Poor

04 Oct 2025

shanon

Filthy dirty nasty

8/10

Excellent

21 Sep 2025

George F Gray

Acess to the room was odd. Had to go up steps that were on other side of building. The covers had holes in them. The hand towels had stains on them. No toilet paper on the roll. Remote was broken but still functional. The bed gave me heebeegeebee's, but i eventually slept for 3-4hrs before deciding to stay awake. No complimentary breakfast either

Leisure Self

2/10

Poor

19 Sep 2025

Dana Reece

Dirty floors holes in curtains and bedding shower unsafe ROACHES ROACHES ROACHES

Leisure Family

6/10

Pleasant

18 Sep 2025

Rosanna

Needs fresh paint, general maintenance to make it a fresher experience. Room did not smell fresh but rather tight & stagnant.

2/10

Poor

31 Aug 2025

Ronnie

When I got my room, it was to be a non-smoking room, it smelled like cigarettes. I purchased an air freshener to help with the smell. No towels, no toilet paper, no tissue paper, only two pillows for two adults. I went to the front desk to request the items. I was told to return at 6pm management control the items in question. I returned at 6pm, I requested that management bring two more pillows, for two adults. And towels and tissue paper. The shower head was leaking, splashing water outside the shower stall, crazy!!!! People were outside the front door of the room next door smoking sitting on a chair, provided by the hotel and a commercial ash tray to dispose of ashes and cigarette butts. This was to be a non-smoking area. Supposedly My room was a non-smoking room. Terrible smell, welcome experience, unsatisfying !!!!! Plus the next day my room was not serviced, I had to return to the front desk and have management check with her house keeping and replacing my used towels and empty tissue box. I would rate this hotel a zero 00000 !!!!!

Business Family

6/10

Pleasant

22 Aug 2025

Amber

It was ok

Found 2 roaches in the room, shower was outdated, sink was definitely updated, bed was comfy tho, within walking distance to where I needed to go.

Self

2/10

Poor

16 Aug 2025

Mary

Raoches and cover got holes in it and just nasty

Leisure Partner

2/10

Poor

15 Aug 2025

justin

Super nasty needles and bugs and everything

2/10

Poor

11 Aug 2025

Doug

Don’t stay here

10/10

Exceptional

31 Jul 2025

Brittany

Everything is pretty nice considering the price! Really close to some fast food and gas stations

Leisure Family_with_children

6/10

Pleasant

28 Jul 2025

Tom

This hotel advertises breakfast all over the place.... The website, their lobby, the key card jacket. There is no breakfast whatsoever. There is coffee and juice in the lobby, but that is literally it.

Leisure Self

2/10

Poor

27 Jul 2025

Kendal

Bed bugs
Room stuck of stale cigarettes
Burn holes in bed sheets

Leisure Partner

4/10

Poor

25 Jul 2025

lee ann

I was expecting more with the Wyndham name. The walls n bathroom are filthy, pubic hair in shower, hair in bathroom sink. Curtains have holes in them tears in bed spread. The pool is closed. Trash all over the grounds. I’ll never stay again.

Leisure Family

2/10

Poor

24 Jul 2025

James

Do not stay here

I have been trying contact them about the horrible stay to try and get a refund but of course nothing. Any complaints they blame third party rental agreements
Just terrible experience

Partner

2/10

Poor

23 Jul 2025

Kelly

The air conditioning barely worked at all, water poured from where the shower wall met the ceiling and soaked everything, the TV BARELY worked, cigarette burn holes in the blankets, and at one point we left for food and while we were eating a literal roach crawled onto the table, I found another in the bed a while later. We finally decided to cut our losses and leave

Leisure Family_with_children

2/10

Poor

17 Jul 2025

Verified traveler

Super 8 Florence

Check in took long, no one at desk for 15 minutes
Room was kinda old/run down, but at least the a/c worked. Found multiple roaches in room however, super not pleased about it and completely ruined my mood. I understand it’s a budget hotel but come on.

Self

4/10

Poor

14 Jul 2025

Alto

This place is not the cleanest by a long shot

4/10

Poor

13 Jul 2025

Verified traveler

Cheap but not worth it unless you’re desperate

Room was filthy, duvet had holes and stains all of the way into the sheets. Hardwood floor hadn’t been swept in weeks it seemed.

Self

2/10

Poor

12 Jul 2025

angelia

The staff was great

2/10

Poor

04 Jul 2025

Nathan

Used to be a motel 6 my grandma ranand disliked the cleanliness

Family

2/10

Poor

01 Jul 2025

Vineeth

Got a key for the room which was occupied and almost got hit by that person.

Leisure Family

2/10

Poor

30 Jun 2025

Bright

It’s the worst hotel I’ve been to. The place smells of tobacco, weed, and cigarettes. The place is also very dirty. To start with, I was given a room that was so dirty and smelly so I complained about it and the room was changed. The second room I was given was better than the first was but wasn’t good either. The floor, glass windows, curtains, bed sheets were all dirty. I felt so disappointed for booking that hotel and nothing will take me back to that place again. The water closet was also not functioning (I.e. the handle was broken so it couldn’t be flashed). I’m a quiet customer who doesn’t give reviews but I promised myself to give a review about this experience I had. I don’t recommend this hotel!

Business Self

2/10

Poor

28 Jun 2025

Ricky

It was overall the worst this place I ever stayed in in my life. It was terrible.

Partner

10/10

Exceptional

27 Jun 2025

Brittany

It was decent for the price, could be a little better but I’m not going to complain

Leisure Family_with_children

6/10

Pleasant

20 Jun 2025

Keith

Not enough outlets in room, only 2 one in the bathroom and the other by the air conditioner. Not very handy and we had to The outlets and ubs ports in the wall lamps would not hold the things we tried to pull into them, plugging electronics or phones in a bathroom isn’t acceptable. Laying electronics and phones on the floor is not acceptable either. Otherwise the room was fine.

Leisure Partner

8/10

Excellent

15 Jun 2025

Carrie

The bathroom was not particularly clean, but the main bedroom area was fine.

Leisure Pet

2/10

Poor

14 Jun 2025

Erica

The one stunk and was dirty

Leisure Family

2/10

Poor

13 Jun 2025

Melissa

Disgusting property!!!! Checked in and opened door to room and immediately knew it was nasty. Checked beds immediately and found bedbugs. Walked out and hotel refused to give refund. Dont ever book this property!

Friends_and_family Friends

2/10

Poor

11 Jun 2025

Amy

They have good prices

Business_and_leisure

4/10

Poor

09 Jun 2025

Todd

I had 2 rooms and one of them had notice me bed bugs

Friends_and_family Family

8/10

Excellent

08 Jun 2025

Jonathan

Good value

Leisure Self

2/10

Poor

06 Jun 2025

Charles

The property was infested with tiny roaches that were found in droves nocturnally. Management utilizes shady payment processes to “ double dip” processing payments from both credit cards and then by travel apps. When I voiced concern and alerted my bank, who is currently investigating duplicative charges for UberEats, monthly stay fees and using their free internet connection to spy in the business transactions of their guests, I was summarily evicted with police presence, then physically harassed and guarded by hotel staff until I packed my thing and physically observed the entire time under the watch of hotel staff blocking my ability to clear things from the room and harassing me hourly. I was robbed at this hotel by a homeless person. Upon arrival to my second month staying on the property the toilet in my room was backed yoo and spewing feces contaminated water so vile they blamed me for their plumbing issues and a week later finally moved me to the adjacent room. Strange events occurred on the property where I became accustomed to the beds vibrating and almost churning at night as if a person was under the beds’ steel box-like construction. Orders from local restaurants through such delivery platforms such as UberEats were rerouted to the management office supplemented with hidden duplicate charges and reorders found precariously hidden in the charges; all manipulated through the online bill statements a full investigation was launched by my bank.

Business_and_leisure Self

2/10

Poor

28 May 2025

Margaret

If I could give this zero stars I would. We rented two rooms, we opened the door and the smell would knock you over from cigarettes...and I promise this is the truth....when we turned on the light ROACHES scurried!! We didn't even sit our things down and just left and demanded a refund.

Friends_and_family Family

2/10

Poor

22 May 2025

Randy

You get what you pay for. Pictures are deceiving.

The room left much to be desired. There were holes in the curtains, but some were covered with duct tape. There was a nauseating smell that seemed worse in the evening. There were a couple holes in the walls, mostly the bathroom. There were several little bugs, again, mostly in the bathroom. Paint in the shower was peeling off and there were gaps that we saw bugs go in and out of. There was an ironing board, but no iron. we booked the room for 4 nights and there wasn't a \"Do Not Disturb\" sign, but nobody ever came in to clean the room or replace towels or other toiletries. We had planned to be in town longer, but shortened our trip so we could sleep somewhere cleaner. The bed seemed fairly new, though the sheets had some holes/tears in them. The stairwell up to our room was sticky on the steps and the handrails. Overall we were very dissatisfied with our stay. You get what you pay for.

Partner

2/10

Poor

20 May 2025

Fabi

c'était pas propre

10/10

Exceptional

17 May 2025

Charles

Good

10/10

Exceptional

11 May 2025

Charles

The Management team at this hotel has been very flexible, accommodating, and courteous. I have really enjoyed my stay here and have actually extended several days because of the cover I find here.!

2/10

Poor

05 May 2025

Amy

The first room given had a terrible odor. The second room given the deadbolt lock wouldn’t lock right. The balcony rail was rusted.

2/10

Poor

15 Apr 2025

Robert

Horrible

Leisure Self

4/10

Poor

28 Mar 2025

Gerardo

Not appealing.

Leisure Self

2/10

Poor

24 Mar 2025

Leah

I would not suggest anyone stay here. I’ve never been in such a run down and dirty hotel. The bathrooms, the floors, beds….it should be condemned.

Business_and_leisure Self

6/10

Pleasant

18 Mar 2025

Zachary John

Very run down building, moldy grout in restroom, holes all through comforter as well as fabric window curtain. Also not the most pleasant of staff. Stayed on the second floor and the hand railing in the corner was rusted away to an extreme degree with just jagged rusty points sticking out.

Leisure Self

6/10

Pleasant

10 Mar 2025

Charles

Ok

10/10

Exceptional

03 Mar 2025

Dwight

Wonderful night staff

I'm giving it all five stars because of the late check-in I had and the gentleman was very nice with my service dog unlike some other properties. Yes this hotel is older and it's in a busy area but he was very kind and I'm very thankful

Self

2/10

Poor

28 Feb 2025

James

Roaches!!! I’ve never seen a motel with roaches that bad! I was there for 2 weeks, never got a clean sheet, towel, or NOTHING!

Business Partner

2/10

Poor

16 Feb 2025

Nate

Very unsatisfying bed covers were so unclean stained just overall I still can't believe it

Partner

2/10

Poor

12 Feb 2025

Sai Srinivas

Room i took is ground floor somewhere near pool and room was too smelly should have asked for room change im tired, i struggled even to sleep.

Business Self

2/10

Poor

11 Feb 2025

Divine

Terrible place. City Authorities need to take action ASAP. Bugs on the beds and sheets. Cockroaches in the bathroom and living area. I videotaped them and showed the front desk attendants but they didn’t care. Horrible experience. Had to abandon room 1hr after check-in.

Leisure Self

10/10

Exceptional

08 Feb 2025

Joshua

!

Leisure Family

10/10

Exceptional

02 Feb 2025

Jennifer

🙂

Leisure Pet

10/10

Exceptional

17 Jan 2025

Sharifah

I was only upset there was no remote or more than one pillow

10/10

Exceptional

02 Jan 2025

Joe

Riding threw Kentucky on a whorse with a name

I can’t seem leave what I am now dubbing the crystal palace it’s so D friendly here I can smoke my sweet shebey all day and night thanks camel jockeys

Friends_and_family Family

2/10

Poor

27 Dec 2024

Alan

The pillows are like 20yrs old that smell like cigarette smoke, the bed spread had burn holes, the mattress was old, stiff.
The bathroom needs repairs around the toilet, walls, and ceiling.
Rooms need complete overhaul. Rooms should be $25 a night.

Leisure Partner

2/10

Poor

19 Dec 2024

Verified traveler

There was roaches and the room was dirty

6/10

Pleasant

30 Nov 2024

Joe

Not bad a few issues were bedbugs in the first room and not having the breakfast they advertised

Leisure Self

8/10

Excellent

30 Nov 2024

Kimberly

I do appreciate that the people were kind, and when there was an issue, there was no hesitation and they accommodated my needs on point

Leisure Partner

2/10

Poor

25 Nov 2024

Lecara

We caught and tossed out 2 roaches and a bed bug, 3 other roaches crawled on us at night. Staff denied having an issue and was rude when questioned about it. I wish I would have read the reviews before booking here. I wouldnt recommend this location unless you ABSOLUTELY have no other choice....

Leisure Family_with_children

2/10

Poor

19 Nov 2024

Michael

It was the worst one I had experienced with your service

Business

4/10

Poor

10 Nov 2024

Amanda

It is cheap but has roaches and bed bugs

Leisure Partner

4/10

Poor

06 Nov 2024

Brooke

Pros: We didn't die.

Cons: Literally, everything else.

Friends_and_family Friends

2/10

Poor

31 Oct 2024

Amanda

Bedbugs roches

Leisure Partner

2/10

Poor

31 Oct 2024

Amanda

Had bedbugs and roaces

Leisure Partner

4/10

Poor

31 Oct 2024

Amanda

Had roaches and bed bugs

Leisure Partner

4/10

Poor

27 Oct 2024

Kenneth

Dirty

Business

2/10

Poor

25 Oct 2024

Dallas

This was the worst property we stayed on our vacation. Would not stay again!

Leisure Partner

2/10

Poor

22 Oct 2024

Verified traveler

I don't recommend.

I room had roaches. So since it was late we only stayed one night. We told management about them.

Partner

2/10

Poor

21 Oct 2024

Julie

Property was in poor condition. Toilet seat wasn't secure, bathroom door knob was falling apart, curtains were ripped, shower curtain was moldy, sink was clogged, TV was blurry, walls needed painting. Traffic noise was louder than most motels next to freeway, other hotel guests fighting. Don't stay here at all costs

Leisure Family

4/10

Poor

19 Oct 2024

Andrew

Cheap for an overnight stay but would not atay again. Roaches are crawling on the walls. Doesnt look like the room has ever been cleaned.

Leisure Family

2/10

Poor

13 Oct 2024

Amer

Pricy for the poor condition and no breakfast

6/10

Pleasant

10 Oct 2024

Amanda

Price Range was gg

Aange
Our

Leisure Partner

2/10

Poor

09 Oct 2024

Al

Literally poop in the sink.....I would never ever ever ever ever ever recommend this location to any person.......

4/10

Poor

05 Oct 2024

Richard

Low maintenance

The bed was comfortable. The room had many chips, cracks and stains throughout. There were too few outlets and surfaces. No computer desk or chair. Worst of all was infestation of insects in the room, no doubt getting access through some of those cracks I mentioned.

Self

8/10

Excellent

02 Oct 2024

Darryl

Good location. Clean room.

Leisure Partner

2/10

Poor

22 Sep 2024

shawn

Just nasty

Business Self

2/10

Poor

22 Sep 2024

Jennifer

I used to enjoy going here well needless to say they made up some horrible stories to cover their butts but i was already there on a stay and i had booked another and 2 days before the new reservation they didnt even csre to think about me not hsving anymore funds to book somewhere else and the wait time u have ti wait fir refund canceled my reservation .

Leisure Partner

2/10

Poor

22 Sep 2024

Tanya

Roaches in the room. Holes in the walls. Burnt covers. Marijuana stem by the tv. Not very clean at all.

Partner

10/10

Exceptional

20 Sep 2024

Jack

It suited my needs