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Courtyard Cincinnati Airport South/Florence

Covington - KY · United States

46 Cavalier BlvdView location

8.4/10Excellent686 Reviews
Cleanliness8.8/108.8
Service8.8/108.8
Comfort8.6/108.6
Condition8.6/108.6
Location8.8/108.8
Neighborhood8.6/108.6
Quality2.0/102.0
Value7.4/107.4
Amenities7.6/107.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Courtyard Cincinnati Airport South/Florence

Located in Florence, the Courtyard by Marriott Cincinnati Airport South/Florence is a convenient choice for travelers, situated near the airport and within a 5-minute drive of Turfway Park Racing & Gaming and Florence Mall.

This hotel offers 78 individually decorated guestrooms, each equipped with a refrigerator, iPod docking station, and a comfortable pillowtop bed with premium bedding. Enjoy entertainment on a 32-inch LCD TV with satellite programming and stay connected with complimentary Wi-Fi.

Guests can take advantage of the 24-hour fitness center and other amenities, including complimentary Wi-Fi and a TV in the common area. A complimentary shuttle service operates within a 5-mile radius. Dine at The Bistro, featuring American cuisine and a bar/lounge, or grab a quick bite at the coffee shop/cafe.

Cooked-to-order breakfasts are available daily for a fee. The hotel also provides complimentary wired internet access, a 24-hour business center, and express check-out. A roundtrip airport shuttle is available upon request.

Read more about this hotelShow less

When you stay at Courtyard by Marriott Cincinnati Airport South/Florence in Florence, you'll be near the airport, within a 15-minute drive of Great American Ball Park and Paycor Stadium. This hotel is 13.5 mi (21.8 km) from University of Cincinnati and 10.8 mi (17.4 km) from Heritage Bank Center.

Make yourself at home in one of the 78 individually decorated guestrooms, featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. A roundtrip airport shuttle is complimentary (available on request).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 2:00 AM
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 20.00 per night

    We have included all charges provided to us by the property.

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the airport. To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a deadbolt lock
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 5 to 12 per person

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Saint Elizabeth Medical Center Florence 0.9 km / 0.6 mi
Turfway Crossing 1.5 km / 0.9 mi
Turfway Park 1.9 km / 1.2 mi
Turfway Park Racing & Gaming 2 km / 1.3 mi
World of Golf 3.1 km / 1.9 mi
Florence Mall 3.3 km / 2.1 mi
UC Health Stadium 4.1 km / 2.6 mi
Silver Lake Park 4.6 km / 2.8 mi
Crestview Hills Mall Shopping Center 6.7 km / 4.2 mi
Brighton Recovery Center 6.9 km / 4.3 mi
Scudder Field 7.3 km / 4.5 mi
Thomas More College 7.6 km / 4.7 mi
Edgewood Park 10.1 km / 6.3 mi
St. Elizabeth Healthcare Center 10.1 km / 6.3 mi
Ohio River 10.2 km / 6.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1995
  • Year of most recent renovation: 2013
  • Total number of rooms: 78
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Car park
  • 24-hour reception
  • Check-in hour
Show 28 more facilities & services
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Car hireExtra charge
  • Valet parking
  • Airport ShuttleExtra charge
  • Room service
  • Laundry service
  • Babysitting service
  • Hotel safeExtra charge
  • Lift access
  • ShopExtra charge
  • Garden
  • Luggage roomExtra charge
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Poolside snack barExtra charge
  • Meeting room
  • Business centreExtra charge
  • TV lounge
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 30 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable9 photos

    Courtyard Cincinnati Airport South/Florence

    DOUBLE KING SIZE BED

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • TV
    • Hairdryer
    • Shower
    • Bathroom
    • Microwave
    • Fridge
    • Minibar
    • Kitchen
    • Wake-up service
    • Toiletries
    • Desk
    • Bathrobes
    • Satellite TV
    • Cable TV
    • Wi-fi
    • Disability-friendly bathroom
    • Safe
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Courtyard Cincinnati Airport South/Florence

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Courtyard Cincinnati Airport South/Florence

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Courtyard Cincinnati Airport South/Florence

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Courtyard Cincinnati Airport South/Florence

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Courtyard Cincinnati Airport South/Florence

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Courtyard Cincinnati Airport South/Florence

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Courtyard Cincinnati Airport South/Florence

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-2

    Photos are not available for this room type.

    Courtyard Cincinnati Airport South/Florence

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 33 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable7 photos

    Courtyard Cincinnati Airport South/Florence

    DOUBLE TWO QUEEN BEDS

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Minibar
    • Kitchen
    • TV
    • Hairdryer
    • Shower
    • Bathroom
    • Satellite TV
    • Cable TV
    • Ironing set
    • Centrally regulated air conditioning
    • Safe
    • Wi-fi
    • Wake-up service
    • Toiletries
    • Desk
    • Bathrobes

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Courtyard Cincinnati Airport South/Florence

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Courtyard Cincinnati Airport South/Florence

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Courtyard Cincinnati Airport South/Florence

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    Courtyard Cincinnati Airport South/Florence

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Courtyard Cincinnati Airport South/Florence

8.4
Excellent
686 Reviews
Cleanliness
8.8 /10
Service
8.8 /10
Comfort
8.6 /10
Condition
8.6 /10
Location
8.8 /10
Neighborhood
8.6 /10
Quality
2.0 /10
Value
7.4 /10
Amenities
7.6 /10
100 reviews shown
10/10
Exceptional
13 Jul 2026
Diana
Very pleased with our overnight stay. The desk clerk, Justin, was very helpful with suggestions for local restaurants and directions to our event. Our room was very clean and the bed was so comfortable. We would definitely stay here again.
Family
6/10
Pleasant
09 Jun 2026
James
This type of hotel usually offers free coffee or breakfast. Not this place. Breakfast was available to order, which was okay. But even coffee, no free coffee, you had to order it at the bar area. Just seemed like other hotels offer more for the same price. The hotel was updated at some point, but it still looked dated in many places.
10/10
Exceptional
20 May 2026
Michelle
Staff very friendly and helpful. Food excellent at the bar.
Self
10/10
Exceptional
13 May 2026
Lee and Sandi
The guys at the front desk are awesome — always going the extra mile without even being asked. Super helpful and friendly every time. Can't say enough good things about them!
Friends_and_family Family
6/10
Pleasant
05 May 2026
Patricia
Room had a little order and door lock did not function.
6/10
Pleasant
28 Apr 2026
Ricardo
We stayed at this hotel because it promised a hotel shuttle, but we didn’t realize that had to be booked 24 hours in advance so…in effect there is no hotel shuttle.

It is an old hotel and not maintained to courtyard standards. Although our room was clean, there was a sour smell in it that made it hard to sleep.
Partner
10/10
Exceptional
26 Apr 2026
Serena
The staff was super friendly, the amenities were amazing, and it was very clean
Partner
10/10
Exceptional
26 Apr 2026
Rebekah
It was clean and comfortable!
Family
10/10
Exceptional
14 Apr 2026
Jerry
Staff was very welcoming and friendly. Check in and Out was a breeze
Family_with_children
8/10
Excellent
13 Apr 2026
Raghav
Good stay
8/10
Excellent
03 Feb 2026
Heather
I arrived during the huge snowstorm and Justin at the front desk was so helpful, he welcomed me in from the cold and his customer service was incredible! Overall the stay was very nice and the staff is wonderful, I would definitely recommend!!
Business Self
10/10
Exceptional
08 Jan 2026
William
Ttccf8c8g9f9fd8
Business_and_leisure Friends
6/10
Pleasant
04 Jan 2026
Maria
Staff was great and the hotel was clean and nice. We had issues with getting warm water... we moved from our first room because there was no hot water in the sink. The morning we left the shower was barely warm.
Friends_and_family Friends
8/10
Excellent
02 Jan 2026
Robin
Everything was fine for the night I stayed. Only problem was that the heat would not work. So it was really cold in my room all night. The guy at the front said he could move us but my husband was already asleep. So we stuck it out. Other than that everyone was very friendly and we had no issues.
Leisure Family
4/10
Poor
01 Dec 2025
Iman
We stayed at the room for 3 night and the overall experience was dismal. We had the change rooms three times. Our first room had a non working toilet and at 10 pm that is very inconvenient. Justin, the front desk attendant, was very attentive to our needs and attempted to fix it, but ultimately had to offer us another room. The second room was near the highway and my boyfriend did not get any sleep due to the loud noise. I decided to sleep with earplugs in my ears and that sufficed for the night. We asked to be moved to a third room and the floors were so uneven to the point that the glass shower doors kept opening while we showered and water collected at one end of the shower floor. The beds were so hard also, I felt a lot of pain every night I woke up. Also, I did not appreciate the fact that they do not provide trash bad liners for the trash cans which is very unsanitary. We used grocery store bags to collect our trash. This hotel felt like a remodeled Motel 6. Not a good experience.
Leisure Partner
8/10
Excellent
20 Nov 2025
Anne
Nice hotel. Comfortable beds. Disappointed that there is no shuttle service.
Leisure Friends
6/10
Pleasant
16 Nov 2025
Anne
Nice rooms. Comfortable bed. Sort of a funny smell in hallway. Not happy with the fact that you had to give them 24 hours in advance to get the shuttle to the airport.
Leisure Friends
10/10
Exceptional
28 Oct 2025
Elizabeth
Nice place and quiet
Leisure Family
10/10
Exceptional
22 Oct 2025
Kris
The staff were very welcoming and helpful. Justin at the front desk got me checked in and was very forthcoming with what I needed to know to enjoy my stay. I had come in late from the airport and was in my room quickly. Breakfast the next morning was not that great. The lady running the Bistro Was SUPER nice and I loved her, but the Breakfast burrito was cold on the inside. There were several other people ordering at the time and she was all by herself, so I did not take the time to complain. I have had worse, but it was the most negative part of my stay.
Self
10/10
Exceptional
02 Oct 2025
Leisa
Staff was amazing. Room was clean. My complaint is that it says there’s a restaurant, but it’s actually the bartender being a short order cook. The menu sucks, and breakfast was muffins, cereal or fruit, at a ridiculous price. I’m normally good at making sure I book a hotel with free breakfast, but I screwed up on this one. Definitely will be more careful when booking, going forward.
10/10
Exceptional
18 Sep 2025
Steven
Super friendly staff and close to dining, shopping, airport
Business Self
10/10
Exceptional
15 Sep 2025
Peter
All good.
10/10
Exceptional
13 Sep 2025
Michael
Wonderful attentive staff
Business_and_leisure Self
10/10
Exceptional
12 Sep 2025
Steven
Friendly staff
Business Self
2/10
Poor
17 Aug 2025
Frank
I booked the hotel on Friday and immediately learned that I could not make the trip and tried to cancel but was not permitted to cancel.
Both the flight and rental car allow cancelation - why not the hotel? I am a Bonvoy member and talked with several different folks who would not grant me a refund. This is a bad policy.
Thanks,
frank
10/10
Exceptional
09 Aug 2025
Stan
Didn’t like they had no pool or continental breakfast
Leisure Partner
8/10
Excellent
31 Jul 2025
Greg
Clean, nice rooms, close to airport. A little disappointed that airport shuttle needed advance reservations so had to keep rental car another day to get to airport in morning
10/10
Exceptional
29 Jul 2025
Todd
Super accessible. Great location to our destination. Very clean and friendly.
4/10
Poor
12 Jul 2025
roger

Disappointed

Hotel was nice but the room was lacking. Bed was the worst i have ever had, pillows bad. The AC would not run continuously so the noise from the highway was bad. The couch in the sitting room was awful.
Friends_and_family Family
8/10
Excellent
26 Jun 2025
Adriana
Good overall
10/10
Exceptional
23 Jun 2025
Wilson
Clean
8/10
Excellent
07 Jun 2025
Sam
Front desk freindly
10/10
Exceptional
29 May 2025
Mark
Text text, text, and text, more text.
Leisure Self
8/10
Excellent
18 May 2025
Sierra
The property sits right off the interstate and it was very loud. The room was dirty, under the couch the previous people left a sock and food. The shower had hair on the shampoo bottles. Just overall felt dirty.
Leisure Family_with_children
10/10
Exceptional
18 May 2025
Heather
Beautiful room
Leisure Family
10/10
Exceptional
07 May 2025
Mark
Everything you can want and need was in close proximity to the hotel!
Leisure Family
10/10
Exceptional
07 May 2025
Dawn
Very nice! Slept well.
10/10
Exceptional
20 Apr 2025
Steven
Super friendly staff
Business Self
6/10
Pleasant
03 Apr 2025
Daniel

Doesn't live up to expectations

The loveseat was uncomfortable and the bed was hard as a rock. There was no tub in the bathroom and we were not informed about that nor offered the possibility of a room with such accommodations. We were charged twice for wifi we did not buy nor use.
Partner
8/10
Excellent
24 Mar 2025
Verified traveler
The tolite was not working. The chain keep coming off the handle.
Friends_and_family Family
10/10
Exceptional
22 Feb 2025
Carmen
Front desk staff extremely accommodating; large comfortable room and bed and lounger; easy access to I-75 and restaurants
Leisure Partner
10/10
Exceptional
14 Feb 2025
prem kumar reddy
Love the place
10/10
Exceptional
18 Nov 2024
DOUGLAS
Great
Business Self
6/10
Pleasant
20 Oct 2024
Rickey
There was no coffee provided for guests only Starbucks for purchase.
Business_and_leisure Partner
10/10
Exceptional
18 Oct 2024
Kimberly
Hotel staff was extremely helpful and accommodating. Everyone was very nice.
Leisure Family
4/10
Poor
22 Sep 2024
Sara
There was absolutely no water pressure for the shower. It was a trickle. It's a good thing I didn't need to wash my hair during the stay; it would have taken an hour to get the soap out. Just terrible.
Friends_and_family Family
2/10
Poor
15 Jul 2024
Stephanie
This is a super old and run down hotel.
Booked a \"King bed with Sofa Bed\" and received a King room with disabled facilities/ bathroom.
In addition the room was facing the main highway and the noise of the traffic and trucks was unbearable. Couldn't sleep.
Spoke to hotel and there was nothing they could do -they really didn't even care! Super disappointed and wouldn't recommend this place.
Leisure Family
2/10
Poor
27 Jun 2024
justin
bed was terrible, room was noisy with traffic and AC
6/10
Pleasant
23 Jun 2024
cynthia
Florence is a nice safe area. Never any issues.
Leisure Friends
6/10
Pleasant
23 Jun 2024
Lisa
This hotel is about 15 minutes from the reds Stadium which was good but the lady that checked us in was VERY RUDE. Also, the room had an odd smell. The shower door would NOT stay closed when you showered so the floor got wet. The bathroom smelled dirty. I would NOT stay here again.
Leisure Partner
10/10
Exceptional
21 Jun 2024
Stefanie
The front desk employee, a gentleman, was so amazingly good and kind. The hotel room was nice size and had a small couch. My only complaint would be we had a lot of outside noise the first night well passed 1 a.m. People yelling and car honking... Kinda odd, we were on the 3rd floor. Other than that, it was really great and we would stay again.
Leisure Partner
6/10
Pleasant
16 Jun 2024
Nevena
/
Business Self
10/10
Exceptional
07 May 2024
Henry
Nice patio area. Small cafe for breakfast and dinner only. Plenty of lounge areas with tvs
Leisure Self
8/10
Excellent
27 Apr 2024
Joyce
Not much, grounds dirty
Business Self
6/10
Pleasant
09 Apr 2024
Francois

needs a renovation

feels more like a motel than a Marriott -- small sink, shower, room, barely enough room around the bed.
Low water pressure.
Bed was super comfortable though.
Not great value for the price.
Business
10/10
Exceptional
06 Apr 2024
Vera
Clean and friendly
8/10
Excellent
22 Mar 2024
Rita
Good area and easy access to the surrounding area.
Leisure Family
8/10
Excellent
11 Mar 2024
Sam
Staff at night very good
Leisure Family
10/10
Exceptional
03 Mar 2024
Ken
Very nice and friendly staff. Clean as always for Courtyard Hotels.
Leisure Family
10/10
Exceptional
03 Mar 2024
Melinda
Great staff, very nice. I enjoyed my stay and will come back and recommend to my friends and family!
Business_and_leisure Pet
10/10
Exceptional
24 Feb 2024
Kirsten
The staff was friendly, gave recommendations to place to eat, and let you know about the Bistro onsite.
The room was very clean and have many options for charging my cell phone and other electronics. The bathroom was clean and provided the shampoo, conditioner and body wash.
I would stay here again.
Leisure Self
10/10
Exceptional
18 Feb 2024
Nikhila
Overall it’s a good one and I would definitely recommend it
Business_and_leisure Family
8/10
Excellent
26 Jan 2024
Barry
We stayed at this property a year ago and we were impressed. Rooms seem to be showing some wear and tear. Bathroom soaps were not filled up. No plastic cups no shower caps or lotions. Not very impressive for a Marriott property.
Leisure Partner
10/10
Exceptional
24 Jan 2024
Natascha
It snowed while I was there and the staff cleaned off my car. Great service!
10/10
Exceptional
28 Nov 2023
Jesse
Amazing location and love the indoor dining and beverages!
Leisure Partner
8/10
Excellent
14 Oct 2023
Casey
Amenities weren’t quite as expected. The Bistro was closed due to being short-staffed. There wasn’t the Brita water fountain as advertised, although water was provided in the lobby.
Leisure Family
10/10
Exceptional
11 Oct 2023
shelley
The front desk staff was super friendly and helpful. Will definitely stay there again. Bigby coffee also excellent nearby.
Friends_and_family Family
8/10
Excellent
30 Sep 2023
Janelle
Shower door wouldn’t stay closed, a little dusty in the room
Business Self
10/10
Exceptional
09 Sep 2023
Berry
We have stayed at this particular Courtyard 3 times and the staff has always been extremely friendly. Very few hotels now have private balconies which my husband and I enjoy.
Of course the outdoor fire pit is an added bonus as well. Great way to relax with a beverage and converse with fellow travelers.
Business_and_leisure Family
8/10
Excellent
20 Aug 2023
Tammy
Great stay. Only thing I would change is which side of the hotel I was in. Heard a lot of road noise.
Leisure Family
10/10
Exceptional
04 Aug 2023
Sherry
👍
Leisure Family
8/10
Excellent
26 Jul 2023
Michael
property was clean and was well designed for efficiency. Bed was comfortable and the price was reasonable.
2/10
Poor
21 Jul 2023
Barbara
My daughter called the hotel itself before making the reservation to check on the room type she was going to book for me and was given the wrong information.
Upon check-in I tried to pay the additional fee for the room type I wanted and the front desk person refused to do it because my daughter booked the room online.
When we entered the room there were ants everywhere! They were crawling all over the desk and dresser or counter or whatever you want to call it.
I called the front desk and he said he would change my room. Well, that was nice of him! He moved me from the first floor to the second floor. Did I mention that I am disabled and I have to use a scooter as I can only walk around 10 steps?
In the second room all was fine until I woke up around midnight and found ants crawling all over the night stand. The only things I had on there was a bottle of water and my phone. Nothing that would attract ants. I had not put anything on the desk for fear there could be ants there too when I changed rooms, so I didn't get up and look over there.
I didn't see any ants on the bed so I didn't call the front desk right then. I did tell them about it in the morning and I checked out a day earlier than I was supposed to.
I was told they would see if there was anything they could do to adjust my bill because of the ant problem. I'm sure if it happened to me in 2 rooms on 2 separate floors it happened to other people too!
Leisure Self
10/10
Exceptional
20 Jul 2023
Bryan J
My rating is based on my other experiences with courtyards in particular, and this one was well above average. The staff was extremely friendly and accommodating, the free 24 hour shuttle is great, and we used most of the common areas for our event as well as the conference room and we’re well taken care of in all areas. The food at the bistro, the breakfast burrito in particular, was fantastic, and the lady who was working the kitchen, made an incredible sandwich and salad for us all. The rooms were comfortable an updated and had all the accommodations. Just wish the place had a pool on site.
Business Partner
10/10
Exceptional
26 Jun 2023
Sonja
It was clean and everyone was nice.
Leisure Family
8/10
Excellent
19 Jun 2023
Donald
Desk people were very nice friendly and helpful
Leisure Partner
10/10
Exceptional
27 May 2023
John

Overall a good stay

The stay overall was great. I am disappointed that the television in the room does not provide the channels like You Tube and other internet channels even though it advertised that they are offered. It was my only complaint.
Business
8/10
Excellent
25 May 2023
Marilyn
Check in was good. Gentleman at front desk was helpful and respectful.
Bed was comfortable and clean. Room was quiet.Dead bolt didn't work.
Room was not stocked with tissues or coffee,cups or wash clothes.
Maid service needs improvement..had to get items from front desk different times.. Hotel is in need of maintance and deep cleaning. Several doors on the third floor were damaged..elevator and Laundry room were flithy.
Partner
8/10
Excellent
07 May 2023
Wade
The front office staff was very positive and helpful!
Leisure Partner
10/10
Exceptional
26 Apr 2023
Bodi
Clean, easy accessible
Leisure Family
10/10
Exceptional
07 Apr 2023
Harmony
The market area was bare of food.
Business_and_leisure Family
10/10
Exceptional
15 Mar 2023
Bianca
Helpful staff, very clean
Business_and_leisure Self
6/10
Pleasant
05 Mar 2023
Timothy
Close to airport
Business
8/10
Excellent
22 Jan 2023
Amanda
We were told you could buy breakfast and coffee but did not see either available prior to leaving.
Partner
10/10
Exceptional
12 Jan 2023
Jenice
Friendly staff.
10/10
Exceptional
05 Jan 2023
Benjamin
Very nice place
Business_and_leisure Family
6/10
Pleasant
01 Jan 2023
Ryan
Great location.
Staff was very helpful and kind.
The only beef I had was that it did not have free breakfast included, like I'm pretty certain was stated on the Expedia description. (When I mentioned this inaccurate description, the front desk staff partially rectified it.

The only breakfast available was for purchase and the portions were out of wack and they were out of multiple items and some of the descriptions were inaccurate.

Overall though, we had a smooth and pleasant stay.
Leisure Family_with_children
10/10
Exceptional
29 Nov 2022
Michael
Nice hotel. Very clean, updated, and comfortable beds.
Friends_and_family Friends
10/10
Exceptional
24 Nov 2022
Diana
As a single woman traveling alone, I felt very safe and comfortable here! The bed was so comfortable, everything was clean, and the thermostat actually worked! The staff was friendly and I had a really easy check in and check out. I don’t really have any complaints, just that the shower door opens itself every 3-5 seconds when you’re showering (I think the rooms aren’t perfectly level and gravity is pulling it), which can be an interesting experience lol. But other than that it was a great stay.
Leisure Self
10/10
Exceptional
17 Nov 2022
Jennifer
Staff was very courteous and helpful. The room was meticulously cleaned and extremely comfortable. Our stay was short, but I would stay here again in a heartbeat.
Business Family
6/10
Pleasant
14 Nov 2022
Ciarah
Property was ok - staff was not very welcoming but check-in was fast. I arrived to my room and found a tool kit and box of screws left in my bathroom. I’m assuming maintenance was called, but makes me wonder if the room/bathroom was cleaned after service since tools were left behind. The next night after being gone all day, I found dark hair in my bathroom sink (I’m blonde and was the only guest) - not sure who was coming in and out of the room but I would not stay here again.
Business Self
10/10
Exceptional
13 Nov 2022
Thomas
One of the best stays of my travels.
Business
10/10
Exceptional
19 Oct 2022
Angie
The property was very clean and quiet. The parking was so convenient. Very nice fire pit area outside.
Leisure Friends
4/10
Poor
17 Oct 2022
Michael

Dirty towels

I stayed there twice in one week only because I could not cancel after the first stay. The property is nice, the people are nice, but there is no way you can convince me the towels provided were laundered.
Business
8/10
Excellent
11 Oct 2022
Jeffrey
A little noisy with the freeway so close.
Partner
10/10
Exceptional
03 Oct 2022
Jennifer

The king size bed was super comfy.

I had a fantastic stay. I stayed for 4 nights. I was visiting family. The staff was polite and helpful. It had great recent reviews.
I paid 131 a night, price included taxes,. The price was fully refundable up to two days before my arrival. I really liked that. I felt I received my money’s worth. I will use again.
I did a little research. I prefer to stay in newer hotels constructed before 2015. This building was constructed in 1994. A remodel was performed in 2004. So the room showed cosmetic wear and tear. It was clean, comfortable and quiet. I did not smell or see mold. The bathroom seems to have a continuous air fan. Sound does transfer easily, but I use a white noise machine. My sleep never disturbed. There was a microwave and fridge in room. The shower flow was a little weak, but tolerable.
It is down the street from a health food store. That is a bonus in my book!
Friends_and_family Family
6/10
Pleasant
03 Oct 2022
Dave
Tiffany was extremely friendly.the room we had was definitely not up to Marriott standards.needs work
Business_and_leisure Family
8/10
Excellent
26 Sep 2022
Jane

Three stars

No free breakfast
No ice machine... staff had to get me some
Refrigerator mini size
Low lighting in room
Beds very comfortable
Friendly staff
Business
10/10
Exceptional
15 Sep 2022
Lisa
Walking into the lobby it was very spacious and clean! Staff was friendly rooms were super clean
10/10
Exceptional
07 Sep 2022
Linda

Best employees around!!!

The employees were wonderful ! So accommodating and nice! The best service I have had!!
Friends_and_family Family

Location & surroundings

Courtyard Cincinnati Airport South/Florence
46 Cavalier Blvd, Florence, United States

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Courtyard Cincinnati Airport South/Florence

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