Name: Red Roof Inn Walton - Richwood
Address: 11165 Frontage Road, Walton, 41094, US

6/10

Pleasant

28 Jul 2026

Phyllis

the room was not as clean as it could be, the remote did not work, the parking lot was a total disaster with broken pavement, the bedding was stained, but for what the price was, i guess you get what you pay for. It served the purpose of what i needed and it was clean enough for me to get dressed.

2/10

Poor

25 Jul 2026

Charles

The shower was nasty look like had mold around tub was hairs on the shower walls smelled like cigarettes overall not very clean at all staff was ok

6/10

Pleasant

20 Jul 2026

Heidi

General maintenance would increase this from a 2 star to a 3.5. Big Windows but all dirty. Floor needed to be vacuumed and mopped. Bathroom was ok. Had to get cigarette burned sheets changed twice. Stop using those sheets, no one wants to sleep on a burned sheet. Maintenance guy very kind and helpful. Another Good thing was that the bed was very comfy. Stairwell and outer hall desperately need a power wash. If they took the time do a big clean this place would have felt and looked so much better!

Family_with_children

2/10

Poor

11 Jul 2026

Ben

Absolutely filthy. Bigs on the towels, stained sheets and pillowcases, and crud all over the desk and phone. Just deplorable. No one is expecting luxury in a red roof, but you should at least have clean sheets and towels.

Self

10/10

Exceptional

12 Jun 2026

Regina

Stopped in for a few hours of sleep after a long day of work and driving! It was clean, nice, and quiet. Thank you Red Roof Inn

Partner

8/10

Excellent

15 May 2026

Stefany

Todo esta bien solo que siempre recerbo la habitación por una sema pero nunca llegan a limpiar y te dan una toalla para 5 dias creo que en ese punto no esta bien

10/10

Exceptional

15 May 2026

Stefany

Siempre me gusta la linea de hoteles de reed ruff pero aqui la limpieza delas habitaciónes al parecer no esta incluida ya que me quedo de domingo a viernes cada semana y no limpian la habitación ni una sola vez aparte las toallas de baño nunca las cambian y te dan dos papeles de baño para dos personas para 5 noches

Business

6/10

Pleasant

18 Mar 2026

Kevin

Dirty

Self

2/10

Poor

11 Mar 2026

Connie

This has to be the WORST experience I have ever had at a hotel. I requested a non-smoking room and when I arrived at the hotel lobby, the lady behind the desk was yelling at a customer on the phone and once she hung up, she started complaining about her boss who leaves her \"crap\" to do and then she decided to wait on me. I confirmed \"twice\" that the room was NS and she said yes. Once I got to the room, it smelled like someone smoked a carton of cigs in there and I immediately called the front desk and she said, well maybe you are smelling the room next to you and I said \"no\" this room absolutely stinks like smoke. I asked to be moved and she said she could not move me and I advised, I am not staying in this room and she offered to have someone \"spray\" the room and I said, nothing will get this smell out and I went back down to the lobby and gave her the key and she was yelling at me and said \"we will tell expedia that we offered to spray your room so you will not get a refund\", I said \"I will be calling Expedia myself\". As I was walking out the lobby, she was still yelling at me and I walked by a guy who apparently was going to spray the room and he had a can of Lysol. Also, one more thing, my BF went to use the restroom as soon as we got to the room and he told me there was feces left on the toilet... DO NOT STAY AT THIS HOTEL ! I also called Red Roof Inn Headquarters.

Partner

6/10

Pleasant

28 Feb 2026

Chris

No, the room at this hotel was dirty, not kept up and was not suitable. Thankfully, it was a short day and I didn’t have to be there long. I was there to sleep.

2/10

Poor

23 Feb 2026

Amy

This was by far the worst hotel experience myself and my Husband has ever experienced!!! The cleanliness was HORRIBLE!! I requested to be moved to another room, really we wanted a refund as soon as we walked into our room, but when I went back down to the front desk, and this was as soon as we got into the room, I just want everyone to know that we didn't wait to ask for someone to assist us with the situation, when I went to the front desk for help with the problem, I was told that nothing can be done about it, the gentleman said he only is there to watch the front desk, and he doesn't have anything to do with housekeeping, that housekeeping needs to step up their game, he was laughing about it. Then the next morning I showed the images of the cleanliness of the room to the GM, I do believe that it's privately owned, they don't give REFUNDS!! AGAIN, THEY DON'T GIVE REFUNDS!! Even if they are the problem. We're so disappointed that they are even able to be on

6/10

Pleasant

23 Dec 2025

Kodie

First room no phone no fridge. Second room door didnt stay locked

Leisure Family_with_children

2/10

Poor

14 Dec 2025

Charlotte

The room was haunted

4/10

Poor

17 Oct 2025

Renganathan

We have booked \"Non Smoking room\". THey gave us \"Smoking Room\". If the room is not available for any reason, they should have called us. We reached the hotel around 11:30 PM. We were tired. We could not cancel and go around for another place to stay.

I told the reception. When you know it is not available, please call the customer. So that they can cancel and stay somewhere else.

too bad. We could not sleep well because othe smell.

I hope they will call the customer upfront in future.

Friends_and_family Family

2/10

Poor

11 Oct 2025

Joseph

Sketche people hanging in the parking lot and trash over flowing outside on to the ground pure disgusting and worst part was they gave us a room that we walked in on someone living in it. Clothes and pizza boxes all over the floor. I wouldn't recommend this place to my worst enemy. If i could i would rate it negative stars.

Friends_and_family Family

4/10

Poor

06 Oct 2025

Valerie

The room climate was good, about the only good thing, there was adjustable AC and heat. The parking area on the smoker side was full of cigarette butts and dirt. Looks very unswept and unkept. I did have a smoking room but you can see smoke areas that were not cleaned from the walls. The covers for the ceiling lights had black marks on them that was perhaps grease or tar. When I went to wipe it the black marks did come off. The room hair dryer they provide was dirty not wiped off. There was only one trash can in the whole room. They have a lack of wash Rags you're lucky to get one. And if you have a room on the second floor be aware because there is no lights in the hallways for the steps going up and down. The mirrors were not clean. As stated on their site their coffee makers are provided in the rooms. There was no coffee maker. You had to go downstairs to the office where coffee was supposed to be available from 6:00 a.m. to 11:00 p.m.; however, that machine was broke. The last time I stayed it was also broke. Under the circumstances, I have to give this hotel/motel the rating I feel it deserves, a 2 poor.

2/10

Poor

06 Oct 2025

Ashlee or Brandon

Had to be put intoa new room after arriving due to no refrigerator second room was dirty had black mold all over the ceiling in the shower floors were disgusting nothing was wiped down used cups under the bed. We stayed here a few yrs ago and was moved to new rooms because there was literally human feces behind the bathroom door cover with a towel. The price is great and the area is convenient but after giving it another try we wont be back hotel has potential but needs alot of updating and a good cleaning the morning we left the cleaners were waiting at the door to clean no cart just a bucket and clean towels we watched as she walked straight in and made the bed never even changed the sheets the gentlemen swept the floors out on the side walk and they walked back out didnt wipe or clean a thing. Theres cheaper prices and nicer hotels in the area save your self and go some where else

Leisure Partner

4/10

Poor

04 Oct 2025

Amy

It wasn’t clean. I killed 10-12 “stink bugs”. The shampoo dispenser was empty. The refrigerator was barely cool and it was turned up to the highest coldness. The walls seemed paper-thin where I could hear everything outside. Microwave was dirty and rusty inside.

Leisure Family

6/10

Pleasant

25 Sep 2025

Betsy

Lovely room. More cleaning needed. Wall by clothes rack was dirty. Around dresser by head of bed dusty. Found a man’s shirt between head of bed and wall

Leisure Self

10/10

Exceptional

24 Sep 2025

Ed and Kathy

No

Leisure

4/10

Poor

23 Sep 2025

Ariana

No coffee and staff was at door ready to check us out before check out time and witnessed staff open a room door without knocking and promptly closing it because it was occupied!

4/10

Poor

20 Sep 2025

Jonathan

Missing a fridgerator. Dirty floors. dirty windows.

Leisure Family

8/10

Excellent

19 Sep 2025

Dawn

Fast check in and convenient to things. The blackout curtains didnt block out any sun and the place outside could use an up date. The room was nice and comfortable.

Leisure Partner

2/10

Poor

04 Sep 2025

Kasey

Horrible experience

Leisure Family_with_children

10/10

Exceptional

22 Aug 2025

Heidi

Don't always know what to expect with a smoking room but this one was clean and didn't stink like smoke. Walkable restaurant and many quick Doordash options nearby.

4/10

Poor

15 Aug 2025

Joshua

I hated the virtual check-in. The building was in poor shape. Beds were uncomfortable. I don’t plain on going back.

Leisure Family_with_children

2/10

Poor

13 Aug 2025

Brittany

Wasn’t greeted respectfully, the lady working was very rude and disrespectful. Kept saying she wasn’t going to check me in because she refused to stay over.. and sent me to the electronic check in just to tell me I couldn’t stay because I have to many kids and it’s a fire hazard when I am homeless and my kids are in school and need somewhere to sleep. Very disrespectful and will never bring my service back to this hotel ever again.

Leisure Family_with_children

10/10

Exceptional

03 Aug 2025

Deb

No contact check-in, fast service, Comfortable bed. Room could use a sweep and mop but is great otherwise.

Leisure Self

10/10

Exceptional

25 Jul 2025

Mary

Nice overall stay

The woman at the desk when we checked in was so sweet. She even gave us some food ideas for breakfast. We were with family and when we asked for room close together she put us in side by side rooms. It was perfect. The rooms were nice, clean, and comfortable.

Friends_and_family Family

2/10

Poor

28 Jun 2025

Pamela

The worst & most filthy place on earth!!

I requested 2 rooms. I should have known there would be a problem when they said each room is only allowed 4 guests so if you have 3 children, they will refuse to accommodate you
My daughter arrived first and went to her room, just look at the photos! It was so far beyond disgusting there are no words! My daughter complained to the front desk and said she was calling the corporate office. They told her to go ahead because they don't believe how filthy this place is! Even the staff complain that the rooms aren't cleaned and corporate doesn't care. How are they in business?!
They clearly do not wash the sheets or clean the bathroom. This is a health hazard. If you want a terminal illness, ignore my review. The health department needs to shut them down!
Needless to say I demanded my money back and we went to a clean hotel that isn't rented out by the hour.

Friends_and_family Family

8/10

Excellent

28 Jun 2025

sylvia

This property is a very old motel with nicely renovated rooms. The budget shoppers definitely choose this motel as their go to when visiting Cincinnati as seen by the license plates from all over the country. About a 20 minutes drive to downtown, this motel is on an exit where new Hotels are being built. The outside of the building is not appealing at all but the rooms are. There were a couple of stains on the sheets, but nothing that were left behind by previous guests, they were clean. When shopping the bottom 1 or 2 % of the hotels that's being offered, you cannot expect perfection. The area is safe, quiet, and walkable, with Skyline's famous chili spaghetti there waiting for you. When traveling to the city from this direction have your cameras ready, this is the view you want. And enjoy your stay in the much improved city of Cincinnati.

Leisure Family

2/10

Poor

22 Jun 2025

Joyner

Terrible

Business_and_leisure Self

2/10

Poor

22 Jun 2025

Talita

Horrible

Friends_and_family Family

6/10

Pleasant

21 Jun 2025

mark

Was able to get me a room on last minute notice when other hotels were sold out

Leisure

4/10

Poor

12 Jun 2025

Kevin

Coffee machine broken, light bulbs burned out. TV old, remote had no cover. Soap dispensors empty. No office staff. Just a poorly maintained hotel. Will never stay there again.

Business Self

10/10

Exceptional

31 May 2025

Kristy

The staff was very friendly and the room was actually very nice.. the outside of the hotel was outdated but it is close to several food places and right off the highway

Friends_and_family Family

4/10

Poor

19 May 2025

Verified traveler

The coffee machine was broken!!!!!
It was very noisy because of all the trucks driving by.
The location was great, in that it was close enough to our destination points in the area. Other places closer were much more expensive, especially since we were mainly just sleeping there. We didn't like that there were no windows that could let in fresh air. The fan was loud, and we aren't fond of air conditioning.

Partner

8/10

Excellent

30 Apr 2025

Randi

As they say, it's like putting lipstick on a pig. Someone has tried to make it look nice, but it's just surface level stuff. The place was not the cleanest. They had no breakfast, and no coffee. Not in the rooms... not at all. It's a place to lay your head, but for a few more dollars you could stay somewhere cleaner, with basic amenities available.

Leisure Family_with_children

6/10

Pleasant

19 Apr 2025

Verified traveler

Needs a good clean

The room was not clean. Not sure the floors have ever been swept or mopped. Lots of long black hairs all over the floor and dirt. The room smelled like smoke, especially the bathroom.

Friends_and_family Family

2/10

Poor

12 Apr 2025

lisa

Eww

The room stunk like funky smoke. Pulled back the blankets on each bed. Sheets were dirty and one bed had dead bugs. Lady at desk was nice.

Friends_and_family Family

10/10

Exceptional

07 Apr 2025

Morris

Check in was easy. Some loud noises earlier in parking lot. Clean room.

Leisure Family

2/10

Poor

03 Apr 2025

Andrew

The room was so dirty exhaust fan in bathroom black window was filthy floors were sticky like were not mopped. Only one blanket on one bed the other one only had a sheet. Staff took 20 min to check in was no where to be found was not at check in window.

8/10

Excellent

03 Apr 2025

Selwyn

Birds roosting in trees in parking lot made a lot of noise.

Leisure Self

2/10

Poor

01 Dec 2024

Karen

Roaches in bed and floor

Leisure Pet

6/10

Pleasant

24 Oct 2024

Amber

The lady at the front desk was rude, she acted like she didn't want to be there

Leisure Partner

10/10

Exceptional

11 Oct 2024

Harold

Refrigerator was handy. Liked the shower and nice to have a couch

Leisure Partner

2/10

Poor

05 Oct 2024

Dorinda

Unhappy Stay

The front desk clerk was very rude. We arrived after 9 pm. They did not give us the room that we paid. When asked they said there was an issue. There was no issue they just gave our room away. I was told that to be on the ground floor was for one night people.. But they did give me a ground-floor room. I got two queen beds I did not want but had to settle for. I requested extra towels and washcloths they said the hotel does not give out extra towels... I was rudely talk to by the front desk.

Partner

10/10

Exceptional

05 Oct 2024

Ray

Simple room

10/10

Exceptional

03 Oct 2024

Safi

Very superb place

10/10

Exceptional

02 Oct 2024

Richard

For an inexpensive motel, everything about the room was done right. Clean, modern furnishings, lots of outlets and surfaces, nice shower. It looked like property managers are committed to doing things the best way even if it's not a fancy place.

Self

6/10

Pleasant

23 Sep 2024

Robert

It was a typical hotel along a busy highway. Surrounded by fast food and gasoline stations. It was clean, quiet, accommodating and a perfect spot to sleep while on the road.

Leisure Partner

10/10

Exceptional

16 Sep 2024

Brittany

The beds are so comfortable the room was somewhat clean dont look like they sweep the floors and for it being a smoking room it didnt have the over poweing smoke of cigarette smoke over great stay

Business

2/10

Poor

10 Sep 2024

Shentoya

Well after being charged prior to checking in the rooms, we had to change rooms 3 times in the middle of the night. Either the spreads were stained, the rooms smelled like smoke or dogs. Cleanliness was not a priority there. Didn't have the best experience with the owner. Would not recommend..

Leisure Family

8/10

Excellent

10 Aug 2024

Mark

The rooms were a pleasant surprise, being spacious, and recently updated. The exterior was showing signs of age and multiple layers of paint. But the price was unbeatable compared to others close
by.

Leisure Friends

2/10

Poor

04 Aug 2024

Alicia

Smells bad!!

Was not expecting 5* room for the price but the smell of the room was unbearable. You could smell a strong cover fragrance in the lobby/check in 2 doors down and then when I entered my room it smelled like chemicals, mold and body odor combined. The floors were extremely dirty. I tried to switch rooms but there wasn't anything but smoking rooms available.

Partner

4/10

Poor

04 Aug 2024

Claribel

Overall it was okay just too much construction going around

Leisure Family_with_children

2/10

Poor

01 Aug 2024

Felicia

There was blood stained mattresses in both rooms. Mold in the bathrooms. Lights hanging. Both tubs filthy. One refrigerator didn't work. Blow dryer looked like it had poop all over it. There were 8 of us amongst the two rooms and they wouldn't give us more than two sets of towels. The staff were rude. When I left there I flat out told them that they should be ashamed of themselves.

Leisure Family_with_children

2/10

Poor

01 Aug 2024

Lisa

If I could rate it a zero I would. The lady that’s working for the company is a great person. The condition of the place is not.

Leisure

10/10

Exceptional

31 Jul 2024

Verified traveler

Excellent for a night stay for road trip

Building is old, but newly renovated. Very close to the exit/entrance of highway, gas station, and Waffle House!! All we needed for 1-night stay were there! Clean comfortable bed, clean shower with good hot water. Very reasonable price. Pet friendly as well.

Friends_and_family Family

6/10

Pleasant

08 Jul 2024

Marc

Staff was very nice. Reasonably clean but #sketchy. It’s what one would expect at this price point.

Leisure Family

10/10

Exceptional

04 Jul 2024

Leanne

Super clean. Family and I felt at ease sleeping here. Will stay here again.

Leisure Pet

2/10

Poor

22 Jun 2024

Gina

BED BUGS STAY AWAY

When i booked the room i asked for non smoking. Upon arrival there was no non-smoking rooms available. I was exhausted ehen arriving due to a jouse fire i took the room anyways. The lobby was very nice and clean amd as the pictures showed. When going to the room there was an over powering smoke smell in the room and the floor was clearly unswept or mopped but i could deal with that from being exhausted. I layed down and was out in no time i woke around 5 hours later around 6am and felt something crawling on my arm and there was a bed bug. I only used 1 bed and pulled the blanket back on the 2nd bed and there were multiple bugs on that bed as well. Went to the office and they refused to do anything since it wasnt reported within 30 minutes. I will never stay here again.

Friends_and_family Family

4/10

Poor

22 Jun 2024

Dillon

Arrived and approached the lady at the front desk, before I could even speak she said “We’re completely full and only smoking rooms left!” I explained I had a reservation. She just points. I stood there and she pointed again to a kiosk across the room. I said “what?” She pointed again and said “check in over there!” Very unprofessional. The room was disgusting, burn holes in the sheets/mattress pad. Floor had not been cleaned, and the room was musty. We were so exhausted from driving all evening, so we stripped the top cover, and put our own blanket and slept. You get what you pay for, but this was just nasty.

Business Family_with_children

4/10

Poor

12 Jun 2024

Robert

Not a happy camper

We booked a king handicapped accessible room and they refused to give it to us. They said it was \"out of service.\" (After confirming our reservation) I had to use the bathroom with the door open. Even when you are married you'd like a little privacy. Burn holes in the bedding, insects in the sink area, loose crude in the corners. Every other place we've been has plastic cups by the sink. None here.
The fridge had a freezer so we were able to refreeze our ice bottles for the cooler. Microwave worked well.
Parking was convenient, bed was comfortable. Pillows were flat but I always bring my own.

Partner

2/10

Poor

30 May 2024

Melody

Unfriendly, no tea as advertised, coffee is only after 8 am, etc.

Leisure Family

8/10

Excellent

25 May 2024

Ashlee

The video chat check in process is so stupid. Something that could have taken 2 mins took almost 20 for literally no reason.

6/10

Pleasant

08 May 2024

Charlene

Old but clean

You get what you pay for. It was old but clean. Clean is what I care about.

Partner

10/10

Exceptional

18 Apr 2024

Gary

Good

Leisure Self

10/10

Exceptional

12 Apr 2024

Anthony

Great peopne

Business_and_leisure Family

10/10

Exceptional

02 Apr 2024

Ana

Nice people , Clean, confort ,

Partner

10/10

Exceptional

01 Apr 2024

Anthony

Very clean
Nice people

Business_and_leisure Partner

10/10

Exceptional

29 Feb 2024

GARY

Darlene at the front desk was very helpful, very friendly, and a pleasure to interact with. She provided us with great information on where to eat

10/10

Exceptional

21 Feb 2024

Gary

Good times

It was amazing stay 9 more nights with NO worrying at all everyone was nice.
..

10/10

Exceptional

01 Feb 2024

Gary

Best stay i ever hade

Leisure Self

10/10

Exceptional

01 Feb 2024

Gary

Its all good

Leisure Self

10/10

Exceptional

29 Jan 2024

BETTIE

Front desk staff was very friendly and helpful.

8/10

Excellent

26 Jan 2024

Gary

Very nice staff, my room was clean. They just dont have a breakfest. But i knew that coming in and i still stayed for 15 or 16 days.

Leisure Self

2/10

Poor

05 Jan 2024

Kenny

The windows were filthy as well as the floors. The sheets had holes in them.

Leisure

2/10

Poor

16 Nov 2023

Murray

Hope you don't get the pleasure of checking in with Darlene. She's a real \"peach\". Booking with Expedia it sent over the request as a smoking room when we are non-smokers. She was so hung up on the smoking policy she wasn't even listening when I tried to ask to be switched to a non-smoking room. She then got biligerant and when asked if this was her attitude she proceeded to state she's had 17 years in the business and knows people like me and not too worry the whole thing is being recorded. Look at the reviews and she's been getting away with this for over a year. NEVER would stay here again just because of her even though once in the room it was comfortable. Oh, and housekeeping tried walking into our room at 8:10 in the morning. Maybe the owner or Red Roof Inn corporate will one day realize what a detriment she is to their business.

Leisure Family

10/10

Exceptional

04 Oct 2023

Candy

Quiet

4/10

Poor

06 Sep 2023

David

The staff was ok, but the room and hotel's general condition were poor

Leisure Family

8/10

Excellent

06 Sep 2023

Verified traveler

Good stay, great value.

Well-sized, very comfortable room. Clean in the middles (don't look in the corners or behind the bathroom door - you'll find a crumb collection.) But the sheets and towels were clean, the beds were comfortable, the water was hot and plentiful - it was a good stay at a great price.

Friends_and_family Family

8/10

Excellent

03 Sep 2023

Shana

Road construction and noisy trucks were hard to deal with

Leisure Self

10/10

Exceptional

24 Aug 2023

John

Way better than what I expected.

2/10

Poor

09 Aug 2023

Verified traveler

Terrible

First room had feces in the bathtub - the sheets kept creeping up the bed, a loud car exhaust kept us up for hours the second night -had to call the police. The front desk didn't answer to help. We had the cleaning guy just walk in the door without knocking - Awkward. This place is horrible.

Partner

2/10

Poor

17 Jul 2023

Edison

There was nothing g to like about this property

Leisure Family_with_children

8/10

Excellent

07 Jul 2023

Gus

The motel was surprisingly quite at night even through the weekend.

The female evening staff that checked us in on 6/29 was grumpy and complaing to me she wasn't able to eat her dinner because of problem customer.

Leisure Partner

4/10

Poor

03 Jul 2023

Sian

Despite being a non-smoking room, there was a smell of smoke or weed. The sheets had cigarette burns and the shower curtain was marked with hair dye. There were bugs on the floor and towels and the floor needed a good mop.

Leisure

6/10

Pleasant

01 Jul 2023

Verified traveler

Okay for the price and a short stay

When we first checked in the lady at the desk was a bit rude and a little short with me for no reason. The room had a weird, overwhelming smell and wasn’t overly clean. There were a few bugs which may be normal, but just wanted to state that. We also made sure to bring our own pillows and blankets as we didn’t exactly have faith in the cleanliness of the ones here. Overall, we only needed a place to sleep for the night, so it was fine for the price and purpose.

Friends_and_family Friends

2/10

Poor

27 Jun 2023

Jenny

Not as advertised. At this price point the room should be better. The room smelled strongly of smoke (supposed to be non-smoking). It was not stocked for 4 people (2 towels, 2 cups, NO Soap, Lotion, Shampoo - All Empty). Our family with small children did not feel safe here. There were men outside our room smoking and talking loudly at various times until midnight.

Leisure Family_with_children

8/10

Excellent

27 Jun 2023

Greg

The room looked updated. The refrigerator didnt shut all the way and the microwave door was open. The outside door was also not shut all the way. The beds were pretty comfortable.

Partner

8/10

Excellent

27 Jun 2023

Laurie

Just needed a nite & was perfectly fine for that!!!

Leisure Pet

10/10

Exceptional

24 Jun 2023

Adam

Ok

Business Self

8/10

Excellent

06 Jun 2023

Mack

Love the price. Old and need to be remodeled. But did what we needed.

Leisure Partner

8/10

Excellent

01 Jun 2023

Lynn

Good

Rate good! Convenient the room was clean and the bed was comfortable

Partner

4/10

Poor

23 May 2023

Sonis

Difficult to get to. Drive was dangerous to deive on. Desk clerk wantéd to be rude but i refused to take the bait to argue with her. Was given a nonsmokong room but the nathroom smelt like someone had just lit up.

Leisure Self

8/10

Excellent

09 May 2023

Dale

Good if just looking for a place to sleep.

Basically used as a place to sleep. Gone most of the time. Maid did minimal cleaning, gave us new towels and took garbage each day. Never touched the bed or floor in five days. Reasonably quiet nights.

Partner

2/10

Poor

30 Dec 2022

Ivy

WOMAN CLERK MADE IT HORRIBLE WOMAN CLERK,DIRTY ROOM

The second i walked in,the older woman at the desk was super rude.
At first she said we couldnt have the lower lever because of a service animal. I said,okay..We booked the kind bed. Then she stated we couldnt have a king bed because of a service animal. So, we got the 2nd level with double beds. (Woman that stayed on first floor stated, she couldnt get the 2nd level because of a dog?! She also stated her door wouldn't lock. She had to put a chair in front of it) We went into the our room.
Wow! The room hadnt been cleaned. We stay in expensive and cheap hotels all the time. We aren't too picky.This was a $50 room. There was smudges of food,grease, maybe some poop all over the phone, dresser,microwave,walls. Found a dead beg bug under the mattress. Roaches by the door. Dirt build up everywhere. Sheets had alot of stains. Hair on pillowcases. Either housekeeping is lazy or this room hasnt been touched in ages. Customer service can ruin a stay very quickly. You never know what people are going through, so you should treat them with kidness. Maybe she gave me a room that hasn't been touched in years or the rooms are just that bad.

Business

8/10

Excellent

03 Dec 2022

GREG

Wafle house next door

Business Self

10/10

Exceptional

23 Oct 2022

Angela

We have two huskys and they were very accommodating and gave us a downstairs room, very clean and the lady at the front desk was very helpful we have even booked us another stay on our return home from vacation.

Leisure Pet