Name: Residence Inn By Marriott Paducah
Address: 3900 Coleman Crossing Cir, Paducah, 42001, US

10/10

Exceptional

22 Jul 2026

Mark

Very helpful and pleasant staff. Hotel is fairly new so everything worked well.

10/10

Exceptional

30 Jun 2026

Steven

Nice property. Our room was recently renovated (probably the whole hotel?). Room was spotlessly clean, well equipped. Staff was responsive. Breakfast was good (and complimentary!).

Partner

10/10

Exceptional

26 Jun 2026

Kristie

Check in was easy and everyone was very friendly! Room was clean and spacious.

Partner

10/10

Exceptional

16 Jun 2026

Mary Lou

Recently completely renovated. Rooms are great, clean, spacious. Staff were super friendly and helpful. Will stay again.

Pet

6/10

Pleasant

16 Jun 2026

Shelly

The pool was shut down and the fold out couch bed was dirty and uncomfortable. The breakfast was awesome and the staff was very friendly. But there was a suspicious man in the lobby and stairwell all hours of the night and 3 am that followed us.

Family

8/10

Excellent

24 May 2026

Julie

Our stay was wonderful, the only issue was the pool was not open due to repairs

Friends_and_family Family

6/10

Pleasant

20 May 2026

Betsy

Room although supposedly remodeled but appeared identical to its state when not yet remodeled a year ago.

Pet

10/10

Exceptional

18 May 2026

Tom

The staff at check-in was helpful and the lobby was clean. I can’t say enough good things about the room….we had a suite with a full kitchen and it was stocked with the cooking utensils, an oven, and a microwave that we needed for our stay. Given our days started at 4 AM and ended late afternoon, we chose to prepare our meals in the room rather than having to go out to eat after a long day. I’ve never commented on a shower before on my hotel ratings, but it was excellent. Instant on hot water and the best pressure out of the faucet you could ever hope for. We used the gym and enjoyed it, but left every morning before breakfast was served so unfortunately can’t give it a rating. We would stay here again if Paducah ever is in our plans again.

Partner

10/10

Exceptional

13 Mar 2026

Gwen

My stay was really nice. I loved the remodeled rooma and it was quiet and peaceful. Room was clean and had everything i needed. The breakfast was very good also.

Partner

10/10

Exceptional

26 Feb 2026

Robert

everything was creat

Friends_and_family Family

8/10

Excellent

15 Feb 2026

Campbell

The place itself was very nice. Our room was great! Bed was so comfortable! But there was spoiled milk, to go box, and butter left in fridge. Also on the website they said there was a pool and hot tub, but it was under construction. But other than all that it was wonderful! breakfast was great!

Partner

8/10

Excellent

15 Jan 2026

Robin

The room was fantastic! Great receptionist.

Self

6/10

Pleasant

03 Jan 2026

Anne

Rooms were nice but we stopped after 13 hours of driving so our child could swim and the pools are closed for remodeling and that isn’t mentioned on the site.

Leisure Family_with_children

10/10

Exceptional

15 Nov 2025

Jayneen

Even though the hotel was going through renovations, the staff was friendly, efficient, and accommodating to our needs.

4/10

Poor

29 Aug 2025

Joyce

The property was under renovation the second floor was completely closed. It was dangerous going up and down stairs. The work out room and the swimming pools were closed! It was very muddy out front because of the construction work, which meant we tracked dirt into hotel and our room. We were told we could not use the work out room in Marriott because of safety reasons….

Leisure Family

4/10

Poor

20 Jul 2025

James

Not sure we would stay again

AC didn’t work correctly. Mold spots in the shower and rust spots around the show head.
Got downstairs and breakfast tasted like it had been sitting around for a while.

Friends_and_family Family

4/10

Poor

15 Jun 2025

Timothy

This location is under construction, hot water in my room was not working. Pool closed, floors unfinished, parts of hotel being fixed. They should of closed during renovations

Friends_and_family Family

6/10

Pleasant

25 May 2025

Danielle

Ok hotel for 1 night stay

Property location was great. Room condition was not though. Hotel was actively going through renovations, so pool was closed and construction was happening. Our bathroom floor tile was broken, which was concerning with little feet going in and out. Kitchenette area was clean but faucet leaked from the base. Carpet was in poor condition. We will not be returning to this hotel.

Friends_and_family Family

10/10

Exceptional

14 Mar 2025

James

I liked everything

6/10

Pleasant

01 Dec 2024

john

Misinformation on condition of hotel

The service was good but neither the hotel or hotels.com let us know that the gym and pool were closed and the elevator was not working due to construction. Customers should not be paying full price during renovations

Friends_and_family Family

2/10

Poor

19 Nov 2024

Bob

Falsely advertising of amenities!!!!!

We chose this place to stay based on the extras we expected to have I am disabled with a heart condition and poor lung function. One of the things that appealed was elevators! I had driven to North Carolina for my sons wedding and had to rent a U-Haul truck to pull the car back from Chattanooga after the motor blew on my son's car we were bringing back for him which came to 1400 dollars for 4 days rental. My wife, daughter and myself had slept in the truck the night before so the ideal of a pool, hot tub, sauna private room for myself and my wife and full bed for our daughter sounded great. Upon paying for the room we were then charged another 100 bucks for a deposit I assume which may have not been an issue but I tried to park the truck with car dolly I found the side lot was wher I was sent which the entrance was the exit so had to back truck and car out. Wife returned with the keys for the room and said elevators where being serviced have to use the stairs and all the other things we had booked for was in the process of remodel so the pool, sauna, hot tub none of these were available for use. There of course was a no refund policy so our 200 dollar room was starting to seem like we were overcharged by 250 bucks since we paid 300 for a bed alone and were stuck with it all while seeing other hotels around it cheaper and not under major construction. I would rather spent another night in my 1400 dollar rented U-Haul camper tow truck than here. Lady doing breakfast excellent!

Friends_and_family Family

6/10

Pleasant

05 Aug 2024

Jonathan

Property was under construction. No pool, exercise room or whirlpool. I would not have booked if I was informed at time of booking. The room was fair. Stains on the towel, bathroom vent cover missing and the light in the bathroom was very low wattage. The staff where wonderful, very helpful and courteous. Breakfast was good.

8/10

Excellent

26 Apr 2024

Julie

Enjoyed our stay at the Residence Inn in Paducah. The room was clean and well proportioned. The breakfast bar was yummy and there was plenty of food. The mattress could use an upgrade, but it was manageable. We will stay here again. Hope the pool and elevator is fixed for our next visit.

Leisure Family

4/10

Poor

24 Apr 2024

Rhonda

While it is convenient, the property is dated. Elevator didn't work, pool/spa closed, stains on carpet, sticky kitchen floor, electrical outlet in kitchen not working, con-caved couch, dark bath/shower area.
Reception & food area clean, breakfast had variety.

Leisure Self

10/10

Exceptional

07 Apr 2024

Chester

Pool, elevator, dishwasher not working. But this was published.. I just missed it.

Leisure Family

6/10

Pleasant

04 Apr 2024

John

The hotel did not have any hot water. The utility shut the gas off in the afternoon but the hotel didn't tell us when we checked in.

Leisure Family

6/10

Pleasant

02 Mar 2024

Bruce

If you like steps........No elevator

Disapointing for a Marriott.
Lack of wayer pressure and hot water, rocking tiles in the bathroom, no elevator, no pool.
Changed rooms, eventually got hot water, neither TV remote worked.
Barely acceptable breakfast.

Business

6/10

Pleasant

28 Feb 2024

Stephen

Needs new carpet, paint and bathroom tub

Leisure Family

4/10

Poor

17 Feb 2024

Jon

No working elevator, no hot water, bathroom sink was stopped up, bathtub dripped all night, coffee wasn’t hot at breakfast, staff at counter both check in and checkout pretty much non existent.

Leisure Friends

4/10

Poor

29 Dec 2023

Timothy

Arrived at hotel, checked in to front desk. Then I found out that there elevator was out of service. It would have been nice for a phone call or email letting me know this issue. Then we get into the room to find out that the pull out sofa was boarded up, no phones in the room, so I had to walk back downstairs to let the know that, so the give me a roll away in place of it but still wasn’t accommodating. The floors were extremely thin, you could hear the people above us walking and stomping. Will not stay there again.

Friends_and_family Family

10/10

Exceptional

25 Dec 2023

Athena

Quick stop to sleep while traveling from Chattanooga to the Twin Cities. Friendly staff and delicious breakfast. Will stay again.

10/10

Exceptional

13 Nov 2023

Daniel

Worth the money

A great compliment on our much needed break

Partner

10/10

Exceptional

14 Oct 2023

Michael

It was fine.

Leisure Family

2/10

Poor

04 Sep 2023

Angela

Compaired to other Residence Inn this is by far the worst one I've been to. Very outdated, room amenities unavailable as well as other hotel amenities were unavailable and there was no accommodations or discounts offered for the inconvenience.

Partner

10/10

Exceptional

01 Sep 2023

Chris

Nice modern hotel. Clean and quiet.

10/10

Exceptional

05 Aug 2023

Lauren

We stayed in a one bedroom suite and it was awesome for parents kids. Spacious and have everything you need.

10/10

Exceptional

24 Jun 2023

Michael

Enjoyable one bedroom suite. Nice kitchen. Slightly warn, but clean and all we needed.

Leisure Partner

10/10

Exceptional

20 Jun 2023

KASEY

Limited breakfast options compared to similar hotels.

Leisure Family

6/10

Pleasant

05 May 2023

LuEllen

The staff was all new, cleaning staff that was there did a bang-up job at cleaning up the rooms but they are extremely understaffed and we didn't get one room until 5 pm.

Leisure Partner

10/10

Exceptional

28 Apr 2023

Carol

Great breakfast

Leisure Partner

8/10

Excellent

19 Mar 2023

Michael

Decent for a quick night stay

Hotel is ready for a renovation, but the room was large and had everything we needed. Biggest complaint was the shower - it was dark, needed new hardware and took a very long time for hot water.

Friends_and_family Family

2/10

Poor

25 Feb 2023

Jeremy

There was NO HOT WATER AT ALL IN THE EVENING WHEN CHECKED INN AND IN MORNING. SAID THEY JUST HAD WORK DONE..... CARPETS DIRTY AND STAINED.
KEY CARDS TURNED OFF AT 9 AM.
PRICE WAS EXPENSIVE TOO!

Business

4/10

Poor

16 Jan 2023

Jennifer

Pool and water issues

We had a reservation and check in was fine. Room was clean. On line when I booked the room there was no mention that the pool or that the hot tub was not working.
When we checked in there was no mention of this OR that there was no hot water.
The issue with the pool and hot tub was disappointing but was going to talk with management the next morning.
The next morning getting ready for a shower and the water was Luke warm at best.
Got ready and when we checked out my husband stopped by the desk to talk with them as this was very upsetting. We were unable to take showers because of the cold water.
Talking with the clerk at the desk she stated “yes we know it’s an issue and are waiting for a part. They should have told you when you checked in.”
Nope, it was not mentioned and would not have stayed. Already aggravated about the pool and hot tub but this area is so saturated with hotels we would have stayed at another one.

Friends_and_family Family

10/10

Exceptional

08 Jan 2023

Veronica

Great stay! Clean property and friendly staff.

Leisure Family

6/10

Pleasant

02 Jan 2023

Jennifer

Not the room i booked

I booked a suite but ended up with king bed.
Disappionted but over head the room was locked and they had not got in it to clean.
Management should have blocked the room and gave me the suite. If room was blocked then system wouldnt have gave me a room that wasnt able to book. All suites were booked by time i got there. Only reason i went with hotel was for the suite with the fireplace.
Although the adult kids like playing with the door bell on the handicapped room.

Partner

4/10

Poor

21 Oct 2022

Robert

Disappointing hotel.

This hotel had great ratings, but it was the dirtiest hotel I’ve been to. Stains all over the carpet, rusty bathtub, filthy burner trays on stove, doors to rooms full of scratches/marks, what appeared to be blood stain on top sheet of bed.
Very disappointing!

Partner

2/10

Poor

11 Jul 2022

Verified traveler

Won’t start again

Not a fan. Second time staying here. The pool wasn’t open. 5 mins from arrival I get a call saying they overbooked and that they could offer me another room somewhere at another hotel. I refused. They eventually gave us the room I originally booked several months ahead and the room was missing a lot. No coffee maker, broken dishes, no soap, no toilet paper except for the one on the roll that was almost gone, so much other stuff. The front desk and dining staff were very nice but the hotel is starting to become run down and outdated. I’ll stay elsewhere in the future when I travel through Paducah.

Friends_and_family Family

6/10

Pleasant

12 Jun 2022

Jonathan

No working pool, BBQ grill wasn’t operational. Room wasn’t cleaned thoroughly (wet towel left in the bathroom and last guest’s dirty watch was left in the dresser)
Coffee maker had the wrong coffee pot, which caused coffee to overflow from the machine. And the showers hot and cold water cover was installed upside down (easily fixed with a butter knife)
Staff was attempting to be helpful, wish a discount would’ve been added for the troubles.

Leisure Family_with_children

6/10

Pleasant

08 Jun 2022

Kellie

Mediocre - disappointed given the nightly rate

This was a highly rated hotel in Paducah. I deliberately chose one of the more expensive hotels available because comfort and cleanliness are important to us on an overnight stay. The front desk clerk who checked us in was friendly and helpful. I had regrets though, as soon as I entered our room. There was a putrid smell in the room, tempered with some sort of sweet smell, like they couldn't get rid of it, so they tried to mask it. But ugh, it didn't work. The mattress on the bed was cheap and very uncomfortable. I woke up with back and hip pain from it (yes, I'm a bit older so such things affect me more). Otherwise I suppose the room was acceptable. The included breakfast the next morning was pretty poor. Even the make your own waffle was rubbery. They ran out of plates so my husband and I had to share a plate. The front desk clerk was also manning the breakfast room and clearly was spread too thin. We really wished we had just gone to a nearby restaurant. Given the price for the area and the average rating of 9/10, we expected more. The hotel isn't terrible, but it's definitely not up to standard for the nightly price, and not worthy of a rating that high.

Partner

2/10

Poor

27 Dec 2021

Tre Shaun

Lady’s at front desk were rude didn’t let me stay because I was a “Local” horrible service

Friends_and_family Family

10/10

Exceptional

17 Aug 2021

Lisa

Great.

I was pleasantly surprised about this hotel, I loved the comfort of the suite, yhe amenities that came with the room. Breakfast was delicious and the staff very friendly and accommodating. Only issue we had, pool was not usable due to maintenance.

Friends_and_family Family

4/10

Poor

26 Jul 2021

Cindy

Disappointing stay!!!

Very disappointed!!! I booked a room bc you said you had a pool and hot tub, but the pool or hot tub were not opened!! Smelled like mildew on the first floor and the lobby was very dark and not inviting For a 190.00 a nite, excepted a little more!!!

Friends_and_family Family

8/10

Excellent

12 Jul 2021

Verified traveler

First night people above us with small children, very loud stomping, etc. Next day when we told front desk they moved us to another room on the top floor for remainder of our stay. Noise problem fixed. Overall good experience.

Leisure

8/10

Excellent

30 Jun 2021

Verified traveler

Everything was really great except when checking in, we found out that the pool was closed for maintenance and it was one of the main reasons that we chose to stay here.... so that was very disappointing. Tbis wasnt posted anywhere on the site when booking our stay. Had it of been, we would have stayed elsewhere.

Leisure Pet

8/10

Excellent

18 Jun 2021

Janina

Overnight stay

The room was big and spacious. The pool was closed, sauna closed!! There was a lump in the bed mattress needed to be replaced badly lol. I would give it another try when the amenities you pay for work! This room was 170.00 a night

Friends_and_family Family

10/10

Exceptional

12 Jun 2021

Verified traveler

Beautiful, cool room after a long hot day of driving. Front desk personnel very professional and helpful. Would definitely recommend this hotel!

Business_and_leisure Self

10/10

Exceptional

08 Jun 2021

Verified traveler

All staff was very friendly but the morning breakfast lady was the best. She was super attentive to all the guests.

Business_and_leisure Partner

2/10

Poor

06 Jun 2021

Heather

Will never stay here again.

Although we arrived around 6 or 7pm, our room was not ready. The hallways smelled weird. Our toilet overflowed, and it took 30 minutes to get a plunger and towels. The toilet then ran ALL night.

Friends_and_family Family

8/10

Excellent

02 Jun 2021

Verified traveler

The rooms were spacious and it was a true suite! This allowed us to let our daughter take a nap while we relaxed and watched TV. The only bad part about the room was the fact that the room above ours must have been a laundry room or workers break room because it was noisy all night.

Leisure Family_with_children

10/10

Exceptional

30 May 2021

Verified traveler

Very clean, room was excellent and staff was as very helpful

Leisure Pet

4/10

Poor

28 May 2021

Verified traveler

Noice neighbor, water running on & off all night, cooling unit shook the bed.

Business_and_leisure Partner

10/10

Exceptional

25 May 2021

Verified traveler

Very nice room , a mini suite well appointed and spacious with large sitting area and kitchenette . Great breakfast with personalized service . Only problem very loud AC unit and thin walls might be difficult for some . Would definitely stay there or other similar hotel in chain again

Business_and_leisure Family

8/10

Excellent

24 May 2021

Janice

Fine hotel

When I first arrived, it was very slow to check in. They said pick up phone and dial zero, which I did (FOUR times). Then I just looked up the direct number and called, and the young, blonde man came running in from outside. I honestly think he may have been a smoker who took frequent breaks out there. My friends who stayed there also said the same thing. Room was neat and clean, no coffee. Asked for some after finding the same young man, and honestly, it was horrible coffee. The next night an older man even gave me some ground coffee from the inside of the kitchen. Much better.

Self

4/10

Poor

21 May 2021

Verified traveler

Carpet was dirty, mattress was old and uncomfortable.

Leisure Family

8/10

Excellent

04 Apr 2021

Verified traveler

Spacious and clean room. A bit disappointed room did not have a coffee maker.

Nice touch in the make to order breakfast

Leisure Family

10/10

Exceptional

26 Mar 2021

Verified traveler

Very comfortable and very clean. Free dinner too! Charged a lot for our dog but was thankful they allowed her. Would definitely stay again.

Leisure Pet

10/10

Exceptional

01 Mar 2021

Verified traveler

I was impressed their cleanliness and friendliness.

Business Self

4/10

Poor

07 Feb 2021

Verified traveler

The room was listed as nonsmoking in the reservation, but smelled like a smoking room. VERY DISAPPOINTED!!! I will definitely NOT be staying at this location again!!!!

Leisure Family

2/10

Poor

07 Feb 2021

Verified traveler

Parking was convenient, however the bedding was stained and dirty and impacted my ability to sleep

Friends_and_family Family

10/10

Exceptional

31 Jan 2021

Lori

Quiet and comfortable

Staff was very friendly and welcoming. Loved the shower and bed was very comfortable.

Partner

8/10

Excellent

18 Jan 2021

Kevin

Traveling during covid and having our own kitchen was great.

Leisure Partner

10/10

Exceptional

10 Jan 2021

Verified traveler

Absolutely loved our stay and we will be back! Clean and roomy!

Leisure Partner

10/10

Exceptional

29 Dec 2020

Mr. Stephen

Stunning and elegant rooms...our only problem was that my son is 20 and coming home for the holidays...Since he was underaged, I prepaid the room and had the staff member put the okay in the notes. When our son arrived, he was told that he might not be able to stay due to age. This worried him and he was tired. Thankfully, they let him stay.

Friends_and_family Family

10/10

Exceptional

22 Dec 2020

Emily

Homey

Our heat went out in our home the week before Christmas.
They made us feel at home here for several days while waiting for a part for our furnace. Super clean and convenient

Friends_and_family Family

8/10

Excellent

23 Oct 2020

DawnQuimvy

Our room was amazing. What i didnt like was that the pool and hot tub was closed. My view was of the roof of the main building so that kind of sucked, but we loved our room.

Leisure Partner