Name: Fairfield Inn & Suites Paducah
Address: 3950 Coleman Crossing Circle, Paducah, 42001, US

8/10

Excellent

14 Jul 2026

Nadia

The property was nice but we could hear the highway traffic and the guests above us stomping around all morning.

Family_with_children

6/10

Pleasant

06 Jul 2026

Keleshia

I will preface this by saying this weekend that we stayed was hectic due to a full hotel as well as there was a storm. However, we arrived ready to check in and everyone was redirected to wait. We had 3 rooms booked. There was not enough towels in any of the rooms. We asked for more and was told from one staff member that is was a full house and there was nothing she could do. The night shift staff did bring several towels that would cover the players that were present. Also, my personal room door would not lock. I was told there was nothing that could be done and that no one knew that it wouldn’t lock except for the staff and myself. There was a full house and that I could not be moved. I asked to call maintenance who said they were on the way. Found out later that he had called back and said he couldn’t get out due to the weather. I was never made aware. I was uncomfortable with leaving the room nor the hotel due to our items being in the room. I contacted front desk again and at this time is when the night shift came on. He also came to help with the door. It locked in that moment, but later did not lock again. When we were in the room we could ok the deadbolt. I was told that no one made them aware of the issue from the previous night and that’s why I was placed in the room. I made sure to tell the new staff the following morning. There was an apology and a a promise of points added but still no points added to my account as of yet. Will be the last stay here.

Friends_and_family Family

8/10

Excellent

03 Jul 2026

Priscilla

I enjoyed my stay. I liked that the breakfast was ready and fully stocked the whole breakfast time. I liked that the pool was available and clean. I didn't like that the towels at the pool were so small, as a plus sized girlie it's kind of a bummer but not anything that will make me not come back. I disliked the odor in the hallway that smelled like mildew and feet, it also lingered in the room until I sprayed and disinfected the room. After that the room smelled lovely. I enjoyed the hotel staff they were very helpful, friendly and understanding. Overall I had a nice stay for the 2 nights I stayed.

Self

10/10

Exceptional

26 Jun 2026

Jill

Room was clean and comfortable!

Partner

8/10

Excellent

21 Jun 2026

Gayla

The room was clean and the staff was very nice. We didn't use any of the amenities because we only stayed overnight.

Pet

10/10

Exceptional

20 Jun 2026

Bettie Teasley

Clean and nice, good value!

10/10

Exceptional

11 Jun 2026

Dewey

Good

10/10

Exceptional

07 Jun 2026

C David

Room was clean and bed comfortable.

Friends_and_family Family

8/10

Excellent

04 Jun 2026

Ken

The staff was limited but polite and courteous and friendly and helpful the best they could be.

Family

8/10

Excellent

04 Jun 2026

Amy

Very friendly staff who aimed to help us with our reservation. Nice breakfast options. Only issue was a lack of first floor accessible rooms after we had reserved such a room and noted the need for first floor room. There were a few accessible first floor rooms, but they did not hold one for us so we went with a regular room but getting around the room was a bit challenging.

Family

10/10

Exceptional

31 May 2026

Larese

Loved the space in the room. Breakfast was a miss on that Sunday. Ran out of items or didn't have certain items. Maybe wasn't prepared for the amount of people. Monday breakfast was better.

Partner

4/10

Poor

29 May 2026

Christina

Only ice machine broken for three days.
Pool as cold as ice.

Went to take a shower on the first day. Got into the shower and wet before finding out the the shower gel dispenser was empty.

Shower was gross with black mold at all the back seams. This was not something that would have grown over night. So had not been thoroughly cleaned in over a week. Took a picture and showed it to the front desk person but shouldn't have had to. That and the empty shower gel shows someone didn't tidy this room the way they should.

Fitness room treadmill felt sticky like someone had smeared ice cream all over the rails.

Breakfast ok. Staff I interacted with through out were nice. But won't stay here again.

Self

2/10

Poor

29 May 2026

Ranjeet

It was moist. The floors, the beds .. and felt unclean.

Friends_and_family Family

6/10

Pleasant

27 May 2026

Ronald

We had to wait several (10+) minutes both at check-in and check-out for someone to come to the front desk. They were nice once they got there, but it clearly wasn't staffed properly. Cleaning or kitchen people noticed us standing and went to find or call someone to come to the front desk. So kudos to the non-front desk people. The \"bold\" coffee at breakfast was extremely weak. The printout of local restaurants given to us at the front desk was nearly unreadable. The room itself was nice.

Partner

4/10

Poor

24 May 2026

Cydney

The room had a smell there was a bug on my clothes

Family

8/10

Excellent

22 May 2026

Curtis

Did not like being charged an additional $20

10/10

Exceptional

26 Apr 2026

Carmen

Convenience to our destination, friendly staff, nice rooms.

Family

8/10

Excellent

02 Apr 2026

FIGEN

Nice place in a hotel area

Self

10/10

Exceptional

15 Mar 2026

Colleen

Room was very nice, clean. Front desk clerk was very nice. Did not use the pool. My only complaint is the $75 pet fee. This is outrageous. I have never paid more than $25 for a pet fee. It would be very helpful if Expedia would post the pet fees. For this reason I will never stay at a Marriot hotel again. I have traveled with dogs all my life and they are/were well trained and have never, ever damaged a hotel room or airbnb home.

Pet

10/10

Exceptional

24 Feb 2026

David

Clean rooms staff was great

Family

10/10

Exceptional

15 Feb 2026

Judith

Everything at the hotel was great! Staff, room, breakfast, location.

Leisure Partner

10/10

Exceptional

23 Jan 2026

Elizabeth

Aaliyah checked us in and was so friendly and room was clean!

Friends_and_family Family

8/10

Excellent

17 Jan 2026

Nicole D

Room was nice and clean, but the pubic areas needs carpets cleaned.

Leisure Partner

4/10

Poor

03 Jan 2026

David

Paper thin walls! Inaccurate charges. Breakfast was mediocre at best with inconsistent quality. Do not recommend.

Leisure Family

6/10

Pleasant

01 Jan 2026

Jackie

Lighting in Bathroom was minimal, not bright at all. The only thing on the breakfast buffet that was warm was the waffle, my husband made himself. Biscuits were ice cold and gravy was just barely warm. Coffee was not even close to hot. I doubt that we would stay again. Bon Voy family I have certainly lowered their standards.

Leisure Partner

4/10

Poor

28 Dec 2025

John

Bathroom wallpaper coming off wall, tile in shower cracked and sediment on shower floor. Carpet not clean had sticky areas. TV had specific channel listed and when you selected it, it was blocked. Appeared to be politically motivated as all other same type channels were viewable.

Leisure Pet

10/10

Exceptional

06 Dec 2025

Susan

Check in clerk was outstanding. Aliyah.

Leisure Self

8/10

Excellent

16 Oct 2025

Cindy

Shower could be cleaner in the corners

Self

8/10

Excellent

13 Oct 2025

Jean

Front desk staff were very friendly and helpful

Partner

8/10

Excellent

03 Oct 2025

Marykay

Staff were amazing.. even the maintenance guy.. kind and courteous

Leisure

10/10

Exceptional

01 Oct 2025

Rory

T

10/10

Exceptional

28 Sep 2025

Michael

Hotel staff was very courteous and helpful

Leisure Partner

6/10

Pleasant

28 Sep 2025

Kimberly

Friendly

Leisure Family

6/10

Pleasant

12 Sep 2025

Marcella

There were children running in the halls being disruptive and loud even at night. No control from the parents.

Leisure Friends

8/10

Excellent

11 Sep 2025

Suzzie

Needs a few things changed

This hotel is a great place to stay. Only things I would change is the hard mattresses and flat pillows

Friends_and_family Family

8/10

Excellent

30 Aug 2025

Steve

Bed had a bad spring in it

Leisure Partner

4/10

Poor

13 Aug 2025

Melinda

Staff were distracted by cell phone use. Out of paper coffee cups, No effort to remedy.

Leisure Partner

10/10

Exceptional

06 Aug 2025

Tom

Some deferred maintenance in the property. Shower water faucet is plumbed opposite in room 402. Hot is cold, cold is hot. Shower head is very loose, some mold in the shower. No coffee cups in the room for the coffee maker.
Otherwise, property was nice, staff was friendly, breakfast was okay.

Leisure Family

10/10

Exceptional

04 Aug 2025

Lorry

This hotel experience was top notch. Our room smelled very clean and fresh. Breakfast was well prepared and the dining area was clean. Very friendly staff. Overall a great experience and we've been to a lot of hotels in the past 20 years. I'd stay again AND recommend to friends!

Leisure Partner

10/10

Exceptional

31 Jul 2025

Vickie

Clean, inviting

Leisure Pet

10/10

Exceptional

22 Jul 2025

Linda

Really nice staff checking in
Great hot breakfast.

Leisure Partner

10/10

Exceptional

12 Jul 2025

Craig

The hotel desk worker was awesome. I asked if he could put us on the top floor, and he did! Thank you.

Business

8/10

Excellent

10 Jul 2025

Eugene

Best part was the Cracker Barrel down the road. Not specially modern hotel, at least the room we were in.

Leisure

8/10

Excellent

09 Jul 2025

Wesley

Pillows

Everything was great. My only concern is that I think the pillows need replaced. Very flat and not comfortable. Had to double up just to have neck support.

Friends_and_family Family

10/10

Exceptional

05 Jul 2025

Paul

Staff are very friendly and helpful, and the property is very well maintained. Would use this spot again.

Leisure Family

2/10

Poor

03 Jul 2025

Jason

Our room was so gross, we left and went to another hotel down the street. There were black hairs in the bed. Water stains on the ceiling and dripping down the wall. The bathroom reeked of musty basement and urine. There were dirty socks next to the end table. Do not recommend staying here at all!

Leisure Family

8/10

Excellent

21 Jun 2025

Jennifer

Family Trip

Stayed in Paducah, KY because hotel was pet friendly and convenient to the Superman Celebration in Metropolis, Illinois (about 20 min. Drive)

Friends_and_family Family

10/10

Exceptional

09 Jun 2025

Randy

The room was fine clean and comfortable just stopped slept and shower and left.

Partner

2/10

Poor

08 Jun 2025

logan

Rooms smell like dog piss

Leisure Family

4/10

Poor

07 Jun 2025

Joan

AWFUL!

Awful! After calling twice to verify our accessible room, we were assigned a standard king room…to be fair it was quickly changed,. Our room had dingy lighting..the kind you’d expect of Econolodge…the sink leaked,..I almost slipped on the wet floor…luckily I didn’t…..I threw towels down to soak up the water, the morning light brought out the ants…all over the desktop..and worse! In the bed!
The only decent part of our stay was breakfast. The area was well lit and clean, personnel was pleasant, and the food selection was very good. This hotel was far from Marriott quality. I won’t be returning there any time soon!

Partner

8/10

Excellent

06 Jun 2025

Christy

This hotel suited all our needs. Clean, safe, and convenient to lots of restaurants and shops. We would stay here again.

Business Family

6/10

Pleasant

02 Jun 2025

Mary

Property was very close to places I wanted to go. Room was clean. However, the room and floor had a horrible musty/moldy smell.

Leisure Family

6/10

Pleasant

25 May 2025

Mackenzie

I’m a long time Bonvoy/Marriott member and this is probably worst property of theirs I’ve stayed at. Upon arrival they didn’t have my room type available because they had housekeeping issues. We were out in a handicap room, which was fine. If I was handicap I wouldn’t have been able to turn on the shower. The handle was broken, basically needed a screw driver to turn the handle. There was black mold in the grout. Corners of the bathroom had hair in it. Just a disappointment of representation of a Bonvoy property.

Business_and_leisure Family

2/10

Poor

21 May 2025

Thomas

Guest above our room partied well into the early morning and could not sleep. Told management but they did nothing

8/10

Excellent

04 May 2025

Donna

The location was off the highway, close to shops, and eating areas. The staff were friendly. The furniture open enter seemed worn. Otherwise the stay for one night was good.

Leisure Partner

10/10

Exceptional

08 Apr 2025

Collin

Friendly staff

10/10

Exceptional

07 Apr 2025

Ellen

Very efficient checkin guy. Spacious room.

Leisure

8/10

Excellent

30 Mar 2025

Alan

Good place to stay on the run

Leisure Family_with_children

8/10

Excellent

04 Mar 2025

Cindy

I stayed two different weeks. First stay was clean and good. Second stay didn’t look like it had been vacuumed very well, coverlet had holes in it and the 4 pillows were awful, flat and most likely very old.

Friends_and_family Family

4/10

Poor

03 Mar 2025

Jake

Nice staff but not clean room.

We got in late after road tripping the next day. During check-in somebody came in and asked if they had any available rooms. They were full. Which is why i knew it would do no good to ask the front dest to swith rooms. Just dirty everywhere and because of it just uncomfortable and gross. Some sort of cardboard shim holding furniture together.

Friends_and_family Family

10/10

Exceptional

10 Feb 2025

Delmar

Great!

8/10

Excellent

30 Jan 2025

les

Check in person very nice. Shower curtain dirty. Breakfast was mediocre with a lot of items empty. We were there 30 minutes before it closed.

Leisure Family

10/10

Exceptional

25 Jan 2025

Saralyn

Gal at the front desk was awesome!!!!

We r truckers so the noise did not bother us but that would not be normal for most. The gal warned me.

Business Partner

10/10

Exceptional

25 Jan 2025

Patrick

Customer service was excellent !

Leisure Family

6/10

Pleasant

24 Jan 2025

John

We stayed two nights in the same room and we’re very disappointed that we did not get our bed made or fresh towels towels. This would not be a concern if we had gotten a discount for the second night, but it makes no sense not to even get fresh towels when you’re paying the same price.

10/10

Exceptional

14 Jan 2025

Tracey

This was a very clean and quiet property. Breakfast was good as well.

Business_and_leisure Family

6/10

Pleasant

09 Jan 2025

Sharon

Need to clean edges of shower and rim of sink.

Sink and shower were not clean for my standards. Beds very comfy and quiet night.

Friends_and_family Family

10/10

Exceptional

07 Jan 2025

Martin

Very nice clean

Leisure Family

10/10

Exceptional

04 Jan 2025

Verified traveler

Good Stay

After a long day of travel, it was nice to stay in a hotel that was clean and comfortable.

Partner

10/10

Exceptional

26 Dec 2024

Christine

Friendly staff!

Leisure Self

10/10

Exceptional

30 Nov 2024

Mark

Nice stay

Spent the night for a halfway stop on our way to our families Thanksgiving. It was a very nice hotel, with a great front desk attendant. Nothing fancy but clean. A nice breakfast buffet. Will stay again.

Partner

6/10

Pleasant

18 Nov 2024

Howard

The room had a refrigerator, microwave, and coffee pot. Nothing was plugged in. I had to move a heavy piece of furniture to plug the appliances in. Why should a guest have to do this? Isn't this a Marriott? I am a Lifetime Platinum Elite Bonvoy member. Very disappointing!

Self

10/10

Exceptional

22 Oct 2024

bonnie

Good service

Front desk staff person who worked evenings/afternoons was extremely pleasant and helpful. Sorry I forgot to get her name. Gave great suggestions for restaurants and was always willing to help. She even offered to get some paper plates and utensils when she saw us walk in with a pizza box.

Partner

10/10

Exceptional

15 Sep 2024

Betty

Over all an excellent place to stay.

Leisure

10/10

Exceptional

31 Aug 2024

Joshua

We stayed here on a quick “in-and-out” on our way from Wisconsin to Alabama. Friendly staff, delicious breakfast (especially the biscuits), comfortable beds, hot shower, and efficient check-in. We would definitely stay here if in the area again.

Business Family

6/10

Pleasant

21 Aug 2024

Tammy

Our stay here was OK. There are numerous cosmetic updates needed. Carpet frayed in multiple doorways. The grout in the shower was very dirty. The bathroom floor was very slick. The bed was very hard and not comfortable. The free breakfast was underwhelming. The staff was very friendly and helpful. Overall, an OK stay. Not awful not awesome. Just OK.

Partner

10/10

Exceptional

13 Aug 2024

Raneca

Clean

8/10

Excellent

28 Jul 2024

Rhea

Very clean and quiet.

We were checked in quickly and when we got to our room it was comfortable and very clean. The breakfast was good, my only complaint was the coffee was not good. We will definitely be staying here again.

Partner

10/10

Exceptional

23 Jul 2024

Hilary

Clean property with a good breakfast. Staff was friendly and helpful.

Leisure Family

10/10

Exceptional

22 Jul 2024

Christopher

Fair value

Business_and_leisure Self

10/10

Exceptional

10 Jul 2024

Donald

Comfortable room and good breakfast.

Leisure Partner

4/10

Poor

30 Jun 2024

Tonette

Hotel was oversold. It took a while to check in as she could not find a room available.

Friends_and_family Family

10/10

Exceptional

20 Jun 2024

Tamara

Nice and clean with a convenient location for traveling through. Very friendly and helpful staff!

Leisure Family

8/10

Excellent

23 May 2024

Tami

the room was very clean but the pool wasn't and the bottom of the tub needed scrubbed with bleach or similar. staff was kind and helpful. only stayed one night but 3 adults, a toddler and 2 dogs

6/10

Pleasant

31 Mar 2024

Melissa

When we got to the hotel we couldn’t check in as rooms weren’t ready yet. It was close to check in time.

8/10

Excellent

12 Mar 2024

Cynthia

I really appreciate the move to using larger shampoo, body soap, etc. dispensers in the shower instead of the tiny one-use bottles.

Leisure Family

8/10

Excellent

09 Mar 2024

Jamie

This hotel was nice. Clean, quiet. It was quick stop for a longer destination so didn’t stay for breakfast or check out the pool. Only complaint was a weird smell - like someone was cooking in the room next to us or the last guest.

Friends_and_family Family

8/10

Excellent

07 Mar 2024

gary

Its a nice clean place smaller than i thought but still very good

Leisure Family

10/10

Exceptional

29 Feb 2024

Gail

Clean. Friendly staff. Good price.

Leisure Family

10/10

Exceptional

27 Feb 2024

Michael

This facility has been redone and is in good shape. Staff was very helpful.

4/10

Poor

20 Feb 2024

Keith

Needs maintenance

4/10

Poor

15 Feb 2024

Barbara

Won’t stay again unless room is opposite side🙁

Check in very unwelcoming! Room noise due to highway could not sleep trucks so loud! Stuffy hot room could not cool down!

Partner

10/10

Exceptional

02 Feb 2024

Kelley

Great stay

We were traveling through heading out west and this was a very comfortable place to stay. We only stayed one night and left before breakfast the next morning. But we expect that breakfast was very good also. Friendly staff, clean and just an overall comfortable place to stay.

Partner

8/10

Excellent

29 Jan 2024

julie

Stayed here 1 night. I made the reservation through Expedia specifically choosing a room with a bath tub. Upon check in there was a problem with the reservation code which took some time to settle. But Jennifer was EXCELLENT… so no ce and apologetic for the delay. Got the room and enjoyed our brief stay. It is right next to the interstate so quite noisy at night.

Leisure Partner

10/10

Exceptional

22 Dec 2023

Amy

We always stop here on our way to Georgia from Wisconsin. Rooms have always been clean. Staff very friendly and a very nice breakfast.

Leisure Family

6/10

Pleasant

10 Dec 2023

Daniel

They need to do a better job of cleaning. And the front desk charged me again after I paid through Expedia. I am still waiting for the hotel to return my money. They also badmouthed Expedia. Saying I should never use Expedia as they don't communicate with the hotel.

Leisure Family

6/10

Pleasant

04 Dec 2023

Alicia

We have stayed at several Marriott hotels over the past year and they've all been nice. I knew this one was questionable the moment I checked in. I waited about 5 minutes before someone came to the desk to check me in. There was a sign and a bell but evidently the bell didn't work. Our room smelled bad and the shampoo bottle had been filled with water.

Business Partner

6/10

Pleasant

03 Dec 2023

Allen

Average

Not friendly on checking inroon was supposed to be 181.20 Charged us 210.00
Probably going try one of the neighboring hotels not horrible just uncomfortable

Partner

2/10

Poor

22 Nov 2023

Lee

They would not cancel the reservation more than 24 hour in advance AND charged us for both nights! Not pleased.

8/10

Excellent

10 Nov 2023

Joyce

We enjoyed our stay. Staff were excellent. Very friendly and helpful.
However, I could not change the room temperature. It was much too hot. Need instructions in the room.
Also, breakfast is not so good. My husband liked the hot items very much. For me waffles were not good, so I ended up having just toast and yogurt.

Thank you.

Leisure Partner