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Harrah's Metropolis - A Caesars Destination
Mount Vernon - IL · United States
100 East Front St.View location
8.4/10Excellent1,000 Reviews
Cleanliness8.6/10 8.6
Service8.6/10 8.6
Comfort8.6/10 8.6
Condition8.2/10 8.2
Amenities7.8/10 7.8
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Harrah's Metropolis - A Caesars Destination
This exciting casino hotel is located on the Ohio River in Mount Vernon. The hotel enjoys a vibrant setting close to the Americana Hollywood Museum, Superman Statue and the Super Museum. Guests will also find the Fort Massac State Park located close by.
This superb hotel welcomes guests with sophisticated style. The guest rooms are elegantly appointed, featuring soothing, neutral tones and a refreshing ambience. The rooms offer the perfect setting in which to relax, unwind and escape the bustle of daily life.
Guests will be impressed by the hotel's wide range of exemplary facilities. Guests can wine and dine in style, enjoy the excitement of the casino, or choose to simply lie back and revel in the relaxing atmosphere.
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A stay at Harrah's Metropolis Hotel & Casino - A Caesars Rewards Destination places you in the heart of Metropolis, steps from Ohio River Valley and Harrah's Metropolis. This casino hotel is 13.9 mi (22.4 km) from Shawnee National Forest and 0.2 mi (0.4 km) from Americana Hollywood Museum.
Make yourself at home in one of the 214 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Entertainment
Smoking areas
Accessible facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
midnight
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
Professional property host/manager
Pets allowed
Only dogs are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-out is available
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 50 per accommodation, per stay
- Resort fee: USD 16 per accommodation, per night
We have included all charges provided to us by the property.
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You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-out is available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Valet parking is available from Friday at noon until Sunday at 10 PM.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
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Minimal age
21
-
Optional fees
- Fee for in-room wireless internet: USD 15.00 per night (rates may vary)
- Pet fee: USD 55.50 per accommodation, per day
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Nearby attractions
Ohio River Valley
0.1 km / 0.1 mi
Harrah's Metropolis
0.1 km / 0.1 mi
Americana Hollywood Museum
0.4 km / 0.2 mi
Ohio River
0.5 km / 0.3 mi
Superman Statue
0.8 km / 0.5 mi
Super Museum
0.8 km / 0.5 mi
Fort Massac State Park
2.4 km / 1.5 mi
Cinemark Paducah
15.6 km / 9.7 mi
Kentucky Oaks Mall
16.2 km / 10.1 mi
Paul Rowton Indoor Tennis Center
17.2 km / 10.7 mi
Stewart Nelson Park
17.3 km / 10.8 mi
West Kentucky Community and Technical College
19.6 km / 12.1 mi
Noble Park
19.8 km / 12.3 mi
Whitehaven Welcome Center
19.9 km / 12.4 mi
Wacinton Sculpture
20.2 km / 12.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
- American Express
- MasterCard
- Visa
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Multilingual staff
- Hotel safe
- Lift access
- Shop
Show 9 more facilities & services
- Newspapers
- Bar
- Restaurant: 2
- Casino
- Deposit on arrival
- Early Check-inExtra charge
- Identification card at arrival
- Minimum check-in age: 21
- Credit card is compulsory as a deposit, no deposit in cash is acceptedExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHarrah's Metropolis - A Caesars Destination
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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JUNIOR SUITE KING BED NON SMOKINGJUNIOR SUITE • KING BED NON SMOKING • 1 Bedroom • 28 m²JSU.KG-NM
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHarrah's Metropolis - A Caesars Destination
JUNIOR SUITE KING BED NON SMOKING
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: JSU.KG-NM
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE DELUXE RIVER VIEWQUADRUPLE • DELUXE RIVER VIEWQUA.DX-RV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHarrah's Metropolis - A Caesars Destination
QUADRUPLE DELUXE RIVER VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DX-RV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHarrah's Metropolis - A Caesars Destination
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHarrah's Metropolis - A Caesars Destination
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHarrah's Metropolis - A Caesars Destination
QUADRUPLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE DELUXE SMOKINGQUADRUPLE • DELUXE SMOKINGQUA.DX-JK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHarrah's Metropolis - A Caesars Destination
QUADRUPLE DELUXE SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DX-JK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE SMOKINGDOUBLE • DELUXE SMOKINGDBL.DX-JK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHarrah's Metropolis - A Caesars Destination
DOUBLE DELUXE SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-JK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHarrah's Metropolis - A Caesars Destination
JUNIOR SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE RIVER VIEWDOUBLE • DELUXE RIVER VIEWDBL.DX-RV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHarrah's Metropolis - A Caesars Destination
DOUBLE DELUXE RIVER VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-RV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHarrah's Metropolis - A Caesars Destination
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room LUXURY ONE BEDROOMRoom • LUXURY ONE BEDROOM • 1 Bedroom • 37 m²ROO.B1-LX
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- LUXURY ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room amenities
- TV
- Cable TV
- Wi-fi
- Safe
- Ironing set
- Tea and coffee making facilities
- Fridge
- Bathroom: 1
Show all 10 amenities
- Shower: 1
- Direct dial telephone
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHarrah's Metropolis - A Caesars Destination
Room LUXURY ONE BEDROOM
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- LUXURY ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: ROO.B1-LX
Room amenities
- TV
- Cable TV
- Wi-fi
- Safe
- Ironing set
- Tea and coffee making facilities
- Fridge
- Bathroom: 1
- Shower: 1
- Direct dial telephone
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXE RIVER VIEWRoom • DELUXE RIVER VIEWROO.DX-RV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHarrah's Metropolis - A Caesars Destination
Room DELUXE RIVER VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX-RV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 28 m²DBL.DX-KG
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHarrah's Metropolis - A Caesars Destination
DOUBLE DELUXE KING BED
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE DELUXE NON SMOKINGQUADRUPLE • DELUXE NON SMOKINGQUA.DX-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHarrah's Metropolis - A Caesars Destination
QUADRUPLE DELUXE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DX-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHarrah's Metropolis - A Caesars Destination
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE LUXURYDOUBLE • LUXURYDBL.LX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHarrah's Metropolis - A Caesars Destination
DOUBLE LUXURY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Room code: DBL.LX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room KING BED NON SMOKINGRoom • KING BED NON SMOKING • 1 Bedroom • 28 m²ROO.KG-NM
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHarrah's Metropolis - A Caesars Destination
Room KING BED NON SMOKING
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: ROO.KG-NM
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Harrah's Metropolis - A Caesars Destination
100
reviews shown
Sandra
Newly remodeled. Very nice
Shirley
The restaurant has excellent food and prices are in line with the other restaurants. The only downside was no workout room and no pool. Mine was a family weekend for an event being held. Other than that everything from the staff, the room, the eatery, the location was very good.
Kim
Excellent
Alex
HVAC system is loud and always making noises. Staff was really lovely and kind.
James
we had a beautiful king room with a river view. everything was amazing!
Brandon
It’s a nice hotel, but you do pay for the location.
Dustin
Didn't like getting stuck in elevator cuz it fell between floors, didn't like the power outage (but that wasn't your guys' fault), wifi did kind of suck...beds were comfy, shower was good, was awesome winning $117 in casino
JOSHUA
Not for nothing, but the soft water in the bathroom fixtures provided the smoothest and cleanest shave of my life to date.
Lisa
Clean nice rooms . Quiet
Michael
really just the updates need to be completed and room cleaning. Had an ear bud in the closet and tissue paper on the floor in the bathroom corner. Bathroom needs the updates or deep cleaning/repair first. Staff is great I did not say anything to them.
Big note when making my reservations did not see the water was going to be shut down on one day of my 3 day stay.
Hope it helps like visiting Harris
Big note when making my reservations did not see the water was going to be shut down on one day of my 3 day stay.
Hope it helps like visiting Harris
Anna
This was our second stay at the Harrah's Casino, and it did not disappoint again. The staff is always friendly and helpful. If you get a chance, have a great meal at the Bridges Bar & Grill. Kudos to the Chef!!
Ken
Great hotel and the people were very friendly. Will definitely come again for longer.
Steve
Very nice room, everything was well maintained and clean.
James
The room was small and no where to put use suitcase or your medicine. Not what we are use to stay in here.
Tina
Hotel was fine casino has changed for the worst over the years more buffet!!!! I want be back
Janet
Would of been nice to know they were under construction prior to visit
Jillissa
Easy check in. Nice staff
Larry
Very enjoyable stay and even won some money!
Heather
Casino was great. Staff was welcoming and warm. Atmosphere was wonderful.
Brian
Rooms are being renovated so book early, but supper nice. Mine needed a new couch but overall a great room, great staff. Love the casino and broke even, so not to bad for 5 hours.
Susan
Nice hotel lobby. Staff was wonderful The room was great ! We’ve been to many steakhouses in our lives and Bridges was one of the best That alone made the three hour drive worth it.
Deborah
Expensive drinks for a small plastic cup! Air conditioner was fine! Staff was nice, room was clean.
Cynthia
There is a resort fee of $16 per day. You get no amenities other than there is a bar downstairs in the casino which both you have to pay for so I don’t include amenities. We had a pet friendly room and there was pieces of the carpet missing we moved the end table, and it was arrested piece of carpet. There were rotted wood between the mini fridge in the drawers. It was a disappointment.
Jane
Booked because of the Tesla charging stations. We were given a king bed room on the 7th floor. It was perfect for our one night stay. It was clean, quiet & very comfortable.
Mollie
Wheelchair accessible room was not ADA accessible at all. There was a false alarm and everyone was told over the speaker to evacuate but - no call was made that it was a false alarm- so I (an ambulatory wheelchair and walker user) had to walk down 4 flights of stairs to exit to the rain to go back in and have the staff standing there refilling coffee as nothing is going on. They could have at least called the people who booked handicapped rooms and told them it was a false alam. I could have been seriously injured.
Cynthia
There were some coffee or cola splashed on the wall by the bed, and foot prints in the mix.. like the cola had fallen off of something and splattered. There were long dark hairs in the bathtub and I have blonde hair. There were some blood spots on the wall in the bathroom. I reported to the desk at discharge and the girl at the desk said she’d report it. As I was walking out she was relaying it to the housekeeping supervisor, which she had told me she would do… and both had a good laugh about it. I however was not amused.
christopher
Yes
Richard
Very comfortable!
Catherine
We loved the room. It was huge! Easy parking too.
marianne
Yes. We had a dog in the room next to us that barked for quite a while. It was left alone in the room. Poor doggie
Eric
Great staff
Diane
This casino do not give free drinks and it was smaller than I remembered. The staff was awesome. I didn't get my Caesar's rewards because I didn't know I went thru Hotels.com. Good games. Food was okay, not great like other casinos, but it was safe and easy to get on games. The tables were packed on the weekend.
Christine
Everything was great
TARA
Very nice welcome to the hotel
Darrel
did not check in to hotel
Robin
Great hotel. Clean and friendly staff!
Brett
Clean room.. helpful check in
Sal
Room was nice and and staff was great
Lola
It was a good time with the girls
Jill
Was not told I would be charged for the view. Asked if hey had one available with a river view. Poor communication. Tv is not working. Front desk says it is hotel wide :(
Gerald
Other than loosing my money it was a nice stay👍
Adrienne
Great stay
Terry
No issues. Clean room
Dama
Fun trip. Great service!
Louie
Horrible experience the staff was rude and not helpful at all. The room was never cleaned during our stay and we had to go to the front desk for towels. They acted like we were doing them a favor staying there. Will never again book a hotel room or gamble at Harrah's
Roseann
Very disappointed in the hotel. On check in we received a key that didn’t work and had to go back to the desk for a key that worked only to find the room hadn’t been cleaned. While waiting for the room to be cleaned we found that the one of 2 restaurants were open. We should have gone to McDonald’s for a cheaper hamburger. Casino was disappointing no servers around…drinks were not available. I will not be going to this one again.
Mike
When we arrived at our hotel room, it had a strong smell of cigarette smoke. We requested a different room, but the staff informed us that none were available. They offered to place an ozone machine in the room, which would take about an hour to complete. When we returned, the smell had improved somewhat, but the odor of cigarette smoke was still noticeable. We ended up going to a nearby store to purchase Febreze and another air freshener to help with the remaining odor.
Christopher
served our purpose
Kirsten
Nice, comfortable, wonderful room
Joe
Clean
Jennifer
Dire need of renovation
The rooms are in dire need of updating and renovations. The carpets are old and stained. The room had a moldy smell. The pillows was of poor quality. The windows was so dirty you couldn’t see out. Overall the hotel needs a deep cleaning everywhere.
Tom
Stopped for an evening passing through. Saw a review about craps dealers not knowing their responsibilities well and I have to agree. They weren't paying attention and wrongfully paying or not paying bets correctly. Also, why is the restaurant closed on weekdays! Drive 12 hours and you're tired and hungry but restaurant closed and no microwave in the room. The cafe counter was the only food option.
Kim
Rooms were nice except carpet was old and stain but everything else was very nice and clean. Room was overlooking the river. Enjoyed watching barges go by.
Rosalie
Great beds
Nancy
Great room, nice casino just not many dining options especially during the week. There are restaurants close by thankfully.
Melissa
Beautiful hotel rooms, found everything to be very clean. Would definitely stay here again, even though the casino did disappoint. what’s new, right?
Amber
Horrible
Kathie
The fire alarm is certainly loud enough but when it was over, there was no announcement telling us we could return to our rooms. Nothing!
It was a Tuesday so no breakfast was served, no coffee in the lobby for guests, despicable coffee in the room. Only available food later in the day was a greasy spoon grill. We couldn’t count on Harrah’s to get meals. We don’t gamble, just chose Harrahs for its location. Never going back.
It was a Tuesday so no breakfast was served, no coffee in the lobby for guests, despicable coffee in the room. Only available food later in the day was a greasy spoon grill. We couldn’t count on Harrah’s to get meals. We don’t gamble, just chose Harrahs for its location. Never going back.
James
Friendly staff, easy parking, nice restaurant in the casino.
Marcia
Clean, friendly staff. Had breakfast at local place. Good and affordable!
Marcia
Excellent hotel for the overnight stay
daniel
Penny pinched
I think it’s gouging the consumer to charge $15 to check in 2 hours early. The hotel wasn’t even half full. Definitely will not return
Chris
Good food. Enjoyed the casino. Spacious rooms and bathroom.
Ingrid
Fun for a short visit
Always a fun place to stay, but it's getting a bit worn. I hope they can remodel the hotel rooms sometime. The casino is great fun, and the Bridges restaurant is top notch. Metropolis has lots of Superman memorabilia.
Jason
Great place for a weekend getaway, especially if you like Superman
Todd
Overall, the stay was very good. The restaurant and bar downstairs is amazing and Gina that works in the bar is a really great employee. I do think they need to get their clean towel and trash policy down. I would say for a multiple night guest like we were you should at least come in each day and take the trash.
Paul
Bed is a little short for a 6+ foot tall person.
Alexander P
Great stay but no way to get to the airport. The uber dropped me off but they are outside the pickup area
Rebecca
Casino
Verified traveler
Could Have Been Better
Got there around 8 PM and was checked in right away. The room was clean and well-furnished, although a table and chair would have been good so I could have had an easier time using my laptop.
About a half-hour later I called the front desk and asked for a room service menu, whereupon I was informed the hotel didn't have room service. I thought this was supposed to be a casino hotel, with all sorts of amenities to keep the guests entertained while they spent their money at the casino. Go figure.
Around 3 AM the fire alarm went off. The building was evacuated in an orderly manner, and the cause of the emergency located and resolved. Apparently this sort of thing happens often here--some people just cannot hold off on smoking or vaping. Not the hotel's fault at all, and we were able to return to our rooms after an hour.
At least the bathtub was large enough to accommodate me--that's more than I can say for most hotel bathtubs. A grip bar on the tub itself would have been helpful for getting out, though.
Perhaps if these suggestions were followed, I would consider staying here again.
About a half-hour later I called the front desk and asked for a room service menu, whereupon I was informed the hotel didn't have room service. I thought this was supposed to be a casino hotel, with all sorts of amenities to keep the guests entertained while they spent their money at the casino. Go figure.
Around 3 AM the fire alarm went off. The building was evacuated in an orderly manner, and the cause of the emergency located and resolved. Apparently this sort of thing happens often here--some people just cannot hold off on smoking or vaping. Not the hotel's fault at all, and we were able to return to our rooms after an hour.
At least the bathtub was large enough to accommodate me--that's more than I can say for most hotel bathtubs. A grip bar on the tub itself would have been helpful for getting out, though.
Perhaps if these suggestions were followed, I would consider staying here again.
Judy
Room was small. We like to play cards. There were 4 of us and only 2 chairs.
Rosalba
This was one of the worst stays I have ever had in a Harrah's hotel room had faul odor and the bed was the most uncomfortable I have slept on, the pillows smelled like body odor.
Robert
Sean and Belinda in Bridges were excellent!
Mark
Fun property. Great casino
Lisa
Staff was great.
Jason
Beautiful, small town. Located right on the Ohio River. Plenty of parking for cars, motorcycles and semis. The staff was more courteous and accommodating than anywhere I’ve stayed. They set the example. Shower and bathroom were roomy, sanitary, and in good, working order. No idea what eco-friendly is supposed to mean in the ratings. So, that part got a 3 star.
Pamela
Great
Glen
Always love coming here. Stafe are great and the rooms are always nice.
Karen
Shut was dirty
Tracy
We had a great time! Rooms clean
Verified traveler
Nice / clean
Eric
Needs to be up dated
Stephen
The hotel was great. Very clean and very friendly staff. We had fun at the casino. The town itself is very outdated and kind of old. We had to go to Paducah Kentucky for things to do.
Teddy
It needs a better restaurant and dining choices.
John
It was a nice stay and price wasn’t to bad
Anna
Everyone here was and is so welcoming. The ladies at the desk had a smile and are very happy
Christina
The bed and pillows were so comfortable! It was a nice stay!
Judy
Property was not as pictured on site.
No outside area to enjoy the river.
No outside area to enjoy the river.
Ethan
Great stay
Thomas
Clean, comfortable, and good value!
King suite is the perfect size. Comfortable bed, quiet for a casino. Very clean, not very modern but the clean conditions are noticable.
Brian
I was initially going to cancel because there was a flood warning for the Ohio River that blew up in the days leading to my visit. I called Harrah's three times in the days leading up to the visit and they confirmed they were open and no concerns. Upon arrival, I was told they were closing the property at 5pm the next day so we needed to leave promptly with no extensions. The casino itself does not open until 8am on Sundays and is generally very small.
Derrick
Nice rooms
Catherine
Disappointed
So outdated and smelly room
Kay
The property was really nice, attached to the casino as you might expect but it wasn’t busy and didn’t impact on the hotel. The room was clean and well appointed with one flaw. There was no closet or place to hang clothes.
FRANK
All the employees were very friendly and willing to help. The Bridges restaurant meal was excellent with great service. Unfortunately, it was only open 4 days per week, but we knew that ahead of time so we planned for it.
melissa
Not what it use to be
Front desk check in person was rude and arrogant
James
Clean and neat Rooms comfortable. Food reasonably priced and decent. Not many options and not much around it if you are interested something other than gambling. That said the casino was nice and good slot assortment.
Vicky
Wonderful place to stay!!
sandra
Very nice clean room. Room is a nice size. Comfy bed. Nice smaller casino.
Cindy
Close to Superman and a few restaurants.
Location & surroundings
Harrah's Metropolis - A Caesars Destination
100 East Front St., Metropolis, United States
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Harrah's Metropolis - A Caesars Destination
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