Candlewood Suites Paducah

10/10

Exceptional

07 May 2026

William

.

Family

8/10

Excellent

30 Apr 2026

Cathryn

Our only issue was the handicap room had a bathtub and impossible for a person in a wheel chair to get into the tub and back out if they did not have the ability to stand firmly on 2 feet. Also reaching the shower was impossible.

Friends

8/10

Excellent

14 Apr 2026

Ann

Please provide garbage can for dog poop by your doors.

The staff member were so nice . Thank you

6/10

Pleasant

01 Apr 2026

Randy

We got there and booked our room just as tornado sirens started going off and the power went out until 2 a.m. Otherwise, no problems. However, we ended up getting charged by Hotels.com AND by Candlewood.

Partner

6/10

Pleasant

24 Mar 2026

Liz

Staff was very friendly but they were unable to get our key to work. She had to let us in our room and also when we came back after dinner. Only one of us could leave our room if we didn’t want to disturb the front desk.

Partner

4/10

Poor

19 Mar 2026

Rebecca

The smell hits you as soon as you walk in and only gets worse once you reach the room. The shower doesn’t drain at all, making it unusable, and the overall cleanliness was so poor that none of us felt comfortable even getting under the covers.

Family_with_children

4/10

Poor

19 Mar 2026

brandon

The building smelled like weed. The second floor felt very unstable. Walking down the hall you could almost feel the floor bouncing with your steps. Walls are paper thin, heard the 3rd floor all night long. Was charged a service fee, which should be refunded after a so many days but never ever before at any other IHG hotel have we ever been charged a service fee. I would not stay at this hotel again.

Friends_and_family Family

2/10

Poor

04 Mar 2026

Jason

Felt very dirty and fun down. Starting at 5am it sounded like they were moving furniture on the floor above our room and we could no longer sleep over the noise.

Partner

10/10

Exceptional

31 Jan 2026

Rebecca

All staff are helpful and eager to make sure everything is taken care of.
Melissa at front desk is a delight...extremely great at her job.

Leisure Self

6/10

Pleasant

26 Dec 2025

Malena

We booked for the convenience to the roadway. There are 7+ properties in the area that offer the same value. We booked a King convenience room, and the bed was comfortable and clean. The heater worked, as temperature required. The tv was broken and provided a picture with a blue screen. Since the rooms are kitchenette’s, there was a presence of a grease smell permeating the room throughout the nights stay. The shower had great water pressure and quality cleaning hand pump soaps. Unfortunately, as nice as it was to have water pressure, the drain backed up with 6 inches of standing water. Better option for the price

Partner

4/10

Poor

30 Nov 2025

Steve

Front desk dude was just chilling in the back and every guest that came in had to phone the number to get him to come out from the back office
Lukewarm water at best in the shower. You could tell they are trying to money on utilities
They charge premium prices, but it’s pretty low brow

6/10

Pleasant

24 Nov 2025

Gwynn

Great Staff. Had a variety of food snacks and drinks.
Lacking in utensils for kitchen. One spoon in drawer.
Needs updates and a better cleaning.
Either from dog or musty carpet smell.
Back door was not locked and didn’t have to use a room key.

Partner

6/10

Pleasant

23 Nov 2025

Rhonda

The first room we were given the air/heat didn’t work so we had to move to another room. The elevators were dirty and the rooms could’ve been cleaner. Beds were comfortable. The liquid soap was nice. Tv worked great. Quite no noise from other guests. Staff was very helpful and friendly! Always asking if we needed anything.

Partner

6/10

Pleasant

23 Nov 2025

Scott

There is a smell that is overwhelming in the hotel and the room. The rates are well above what you get. No breakfast. Not what i envisioned for 150.00$ a night. Im comparing this to three other hotels i stayed at and one within a mile of this one.

Business

10/10

Exceptional

13 Nov 2025

Carol

Clean room and enjoy the small kitchen area with full size frig.

Leisure Family

2/10

Poor

10 Nov 2025

Mark

Roaches in the room

Business

8/10

Excellent

09 Nov 2025

Shelly

Everyone was very nice. Our stay was short so we didn’t get to check out any of the amenities.

Leisure Partner

10/10

Exceptional

10 Oct 2025

Michael

Great

Leisure Self

10/10

Exceptional

08 Oct 2025

Ron

Good lication and nice room

10/10

Exceptional

06 Oct 2025

Rufus

Petty quiet

Leisure Self

4/10

Poor

18 Aug 2025

Joe

Internet does work and staff is clueless

Leisure Partner

6/10

Pleasant

10 Aug 2025

Glenn

No one told me that a $100 deposit would be required to check in

Leisure Self

10/10

Exceptional

09 Aug 2025

Cheryl

It was a wonderful hotel.

10/10

Exceptional

30 Jul 2025

Teri

Bed was great! Area was decent. Lots of worker/customer sitting and drinking outside. Needs a little TLC

Business

6/10

Pleasant

24 Jul 2025

Sharla

The bathroom wasn’t clean. There was hair in the shower. The elevator doors were disgusting. The hallways needed vacuumed. Our room needed vacuumed.

Leisure Partner

4/10

Poor

19 Jul 2025

Chris

The staff was AMAZING! Even the cleaning staff...so so very kind! Other than that...mold in our shower wall (I have photos) and the smells in the halls and stairs. Also cockroaches climbing the walls in the hallway and ants in the lobby. I feel sorry for the people working there as they were the best! Also the printer didn't work and I needed it for work. They said, \"oh it hasn't worked for a while\"

Business Pet

6/10

Pleasant

28 Jun 2025

Verified traveler

Ok for One Night, but not much more.

This was a “lay my head to sleep” kind of stay. Was not in the room long, but multiple issues and was too late to do anything about it but sleep. Toilet was broken. I had to turn the water on myself as it had been shut off. Two towels were wet in the bathroom and the shower mat was dirty. Luckily there were others provided. Overall, the buildings appearance was not great. All doors had scuff marks and dents. I will choose elsewhere to stay next time.

Business

4/10

Poor

28 May 2025

Sean

No way this is highly rated. The elevator was out and looked like it was out for some time. The first floor was all occupied by what looked like several families of Indian nationals. It smelled like curry and saffron throughout the first floor. Most of the 2nd floor seemed empty. They put everyone that checked in on the 3rd floor so everyone had to carry their luggage up the stairs. The pillows were feathered but flat. There were hardly any cars in the parking lots. Possibly 15 to 20. No cars were parked in the back. The hallway up stairs was dirty and looked like it had not be vacuumed in weeks. This was the worst hotel that I had ever stayed in. False advertising by the fake reviews. I would never have stayed there if they were accurate. Don’t stay there even if there are no rooms anywhere else. Sleep in your car is much better.

Partner

4/10

Poor

25 May 2025

Karen

The walls were paper thin and we could hear everything/everyone. Did not realize how old it the property was. The bed was comfortable.

6/10

Pleasant

24 May 2025

Victoria

Upon check in I was told the elevator wasn’t working. And then he assigned us to 4th floor. I wasn’t offered help with bags. I wasn’t offered a discount for inconvenience

Leisure Partner

10/10

Exceptional

17 May 2025

Jose

content with the hotel

6/10

Pleasant

16 May 2025

Jonathan

Gross and smelly, windows so fogged up you can’t see out. Ac units smell like a dirty diaper, I will not be coming back!

Leisure Pet

2/10

Poor

07 May 2025

Lori

.

4/10

Poor

05 May 2025

Verified traveler

Yuck…

The carpeting was filthy in the hallways, elevator floor was very dirty and there was an unpleasant smell on the fourth floor and in our room. This particular hotel is more on par with a motel 6 and not worth the overnight cost.

Partner

4/10

Poor

26 Apr 2025

Carmon

Ants, Ac broke down, Doors dirty, did not get the room I paid for.

Business

6/10

Pleasant

22 Apr 2025

Susan

To many dogs, allergies bothered me the entire stay.

Business

6/10

Pleasant

15 Apr 2025

hiral

Stay was good. Room smelled funny and hallway near exit was damp wet.

Leisure Pet

6/10

Pleasant

07 Apr 2025

Melissa

Great room, Bad Hotel

Spacious clean guest room, recliner a plus for arthritis, great bedding and pillows except mattress needs to be replaced. That’s where the good comments end. Hotel common areas like lobby, hallways, doors, elevator and outside were all dirty and in need of updating. Poor venting unlike other hotels with kitchens, and it causes the hallways to smell horrible. Need better venting. Check in person was either high or 1/2 sedated and unprofessional. Other staff never present at desk, always had to wait to see a soul. Not open and friendly hotel, and at times we saw people loitering outside and it did not feel safe at anytime except when we were locked in our room. No covered unload area and we got soaked from the rain. Hotel and staff needs to be brought up to the level of the guest room and the price being charged per night.

Partner

4/10

Poor

31 Mar 2025

Krysten

Do not stay here

Ugh. They had to switch rooms twice bc of bad toilets - one room's toilet functioned, but was cracked. We reserved a two queen room, but of course they didn't have one so my SIL had to sleep on a pull out sofa - and the guy at the front desk didn't even know if it was a sleeper - I had to go with him carrying a screaming 5 month old to CHECK MYSELF and I'm disabled, folks - I have spondylitis, this was after a 5 hour drive... while on the phone with my fam to make sure it was ok. Took over an hour with cranky 5 month old, toddler, and 2 dogs. We were not offered ANY kind of compensation for ANY of their various mess-ups - nasty, unflushing toilets, nor the reservered room mess- up. Absolutely horrible service.

Friends_and_family Family

4/10

Poor

24 Mar 2025

Brandi

We stayed for a basketball tournament. Our room had a weird smell.

Business

6/10

Pleasant

23 Mar 2025

Michael

Check in was horrible, very slow & bad communication. The place was very clean but noisy.

Leisure Family

6/10

Pleasant

02 Mar 2025

nancy

The bed was very comfortable. The room is a great size. There was an odor when you walked into the room and in the bathroom there was a very loud noise throughout the night. Not sure what that was.

Partner

10/10

Exceptional

18 Feb 2025

Kimberly

Clean room, hot shower, comfortable bed. Nice to have a 5-cup coffee maker in the room.

Leisure Partner

10/10

Exceptional

12 Feb 2025

Jeri

Everything went smoothly. Jim at the front desk was very friendly and efficient.

Self

8/10

Excellent

04 Jan 2025

Andrea

Room size was great and it had a fully appointed kitchenette which made having dinner and relaxing in the room very easy. Room was very clean but hallway rugs needed a good vacuuming. Staff was very warm n welcoming

Business_and_leisure Partner

8/10

Excellent

30 Dec 2024

Karen

This was marked as a non smoking facility but the 4th floor smelled of pot. Evidently the non smoking rules are not enforced.

Leisure Partner

10/10

Exceptional

28 Dec 2024

DAVID

Great overall overnight stay for holiday family visiting.

Friends_and_family Family

6/10

Pleasant

24 Dec 2024

Verified traveler

Not living up to the review hype!

Arrived shortly before midnight, not a sole behind the desk. Waited about 10 minutes when someone finally arrived walking up from an adjacent hallway. Getting off the elevator could immediately see the wear and tear of the place. Hallway floors show their age. Several doors and walls are scraped and dented including an interior door in the room we stayed in. Beds were nice, about the only positive.

Friends_and_family Family

8/10

Excellent

16 Dec 2024

Mary

Great bed, clean and soft!

Partner

6/10

Pleasant

15 Dec 2024

Adel

Outdated

2/10

Poor

06 Dec 2024

Chad

The room was very dirty there were small black hairs in the freezer and cockroaches in the room, we only stayed for about an hour and packed up our stuff and took the $175 loss and paid for another room in a different hotel.

Leisure Partner

2/10

Poor

25 Nov 2024

Grady

The bed was comfortable. The night staff that checked us in was friendly, but the person who checked us out was incredibly rude. The bathroom was gross, I took pictures because it was the nastiest experience I have ever had. I got up early to shower and when I went to get out grabbed a towel, and there was feces stains on it. Bathtub was not cleaned and there were no Kleenex, just empty boxes. Disgusting and lazy housekeeping. Will NEVER stay in this hotel again. Which broke my heart because I loved the last Candlewood I stayed in. I was so looking forward to a clean room and hot shower after the week I had. What a disappointment. Do better!!!!

Leisure Family

8/10

Excellent

19 Nov 2024

Kenneth

Clean, comfortable, relatively quiet

Business Self

4/10

Poor

17 Nov 2024

Verified traveler

There was mold and mildew in the shower and along baseboards in the bathroom.

Friends_and_family Family

10/10

Exceptional

14 Nov 2024

Karl

The rooms were nice and I appreciate it having a microwave in there. The refrigerator was very nice to.

Leisure Family

6/10

Pleasant

04 Nov 2024

Brandie

Had a strange smell. The floors in the room were sticky. The beds were comfortable though

Leisure Family

10/10

Exceptional

29 Oct 2024

Heidi

No food service unless you purchase from snack shop in lobby. After hours of travel, guests do not want to fix mealand do dishes. Also dont have desire to leave property..otherwise nicely comfortable and secure.

4/10

Poor

21 Oct 2024

Clinton

Not coming back to this place

It was ok but doubt I stay at one of these again. No hot water in my room the 2 days I was there. I also had my dog and the only place to bring the dog out pretty nice but the door to get out to it would always lock and no room key would unlock it to let you back in. It was a major hassle with the dog had to go around and right through the middle of everybody to get back to my room every time. Staff was very friendly. One would think the money they charge they could upgrade some stuff to make guests more comfortable. Will be going back to the American inn in Paducah for the rest of 6 months in town.

Partner

6/10

Pleasant

10 Oct 2024

Deniece

Specious but nothing special. No breakfast. Could use updating and painting.

Pet

8/10

Excellent

03 Oct 2024

Lisa

Excellent staff & great location

Leisure Pet

2/10

Poor

29 Aug 2024

KAREN

Don't stay here.

Check in took 30 min. Dog couldn't be brought thru the extremely small lobby per the rules. Had to use a scary side door. Very smelly room. Lg sized frig shook very loudly. Thermostat on wall didn't work. Dingy atmosphere at 180.00 a night

Partner

6/10

Pleasant

21 Aug 2024

James

Refrigerator was making noise all night long

Leisure Family

2/10

Poor

16 Aug 2024

Sara

I encountered a serious cleanliness issue in my room. To my horror, I discovered black mold on the bathroom faucet. This is a major health concern and indicates a lack of proper maintenance and sanitation. It is unacceptable for any hotel to have such a blatant oversight in their hygiene standards.
In conclusion, my stay at Candlewood was marred by these significant issues. The lack of a hot breakfast and the presence of black mold greatly affected my overall experience. I hope the management takes immediate action to address these problems to ensure future guests do not encounter the same disappointing situation.

Business_and_leisure Family

4/10

Poor

12 Aug 2024

Gerald

Horrible stay

Horrible stay..... had to switch 2 off the 3 rooms in my party because they smelled. They latter person in my party of 3 said his room smelled bad too, so he just dealt with it. There was smoke on the 3rd floor. The showers were dirty. No hot water in one of the rooms. To top it all off, I was approached about halfway filling up my small cooler with ice. I was told that the hotel didn't allow coolers to be filled up with ice... after I asked where the ice machine was. Then i was questioned whether I was a weekly guest or a nightly guest because i could've used the ice machine in the freezer. Never gonna stay there again!!!

Business

10/10

Exceptional

01 Jul 2024

Lisa

Over nighter

Business trip short but easy

Business

6/10

Pleasant

25 Jun 2024

julie

Although the front desk people were kind - The rooms were disgustingly dirty. The first room was filthy - the pillows were smelly , the microwave had finger smudges, there was hair all over the air unit , the desk /table had crumbs.
They moved me to 409
The wondow base is covered in black soot and the handle was dirty
The fridge handle was slimy
The bathtub had black smears on the side
The bathroom door had a red /brown food or drink splattered all on it
The sink had build up in it under the tile that you could see
The hairdryer felt dirty
The bathroom floor was slimy
I was able to slide around on the floor

I considered just leaving but since I booked through Expedia. I wasn’t going to get a refund .

The hallway had a smell to it .

Leisure

10/10

Exceptional

24 Jun 2024

Rebekah

Pet friendly for dogs! Suites have medium size fridge, full size microwave, cooking stove top, and coffee pot. No coffee but can buy it on site and laundry detergent. Clean hot showers with very nice staff members.

Business_and_leisure Pet

10/10

Exceptional

08 Jun 2024

sarah

love the kitchen,one bedroom suite

Leisure Family

8/10

Excellent

03 Jun 2024

lisa

Staff very nice. Wish chain would not charge so much for ESA dog
Clean room.

Leisure Pet

6/10

Pleasant

24 May 2024

Verified traveler

Ok but not worth what I paid

It was an ok stay. However for the price per night, we at least could have had fresh towels brought in without having to take our dirty ones to the front desk. And we had to empty our own trash. Beds were comfortable enough and the room was fairly clean, aside from the old water bottle in the fridge and dishes in the dishwasher. And it had a stale smell when you left the room for a few hours. The AC would cut off while you were out and it got kinda funky. But it cleared out in a couple of minutes after running the ac. The elevator was an interesting ride, too. It jerks when it starts and stops like there’s play in the cables or something.

Friends_and_family Family

6/10

Pleasant

17 May 2024

Lynne

The front desk person-Nina was very helpful. Our room was adequate but needed a better cleaning. The hotel needs a rehab as it is looking shabby

Partner

8/10

Excellent

15 May 2024

Larry

I was disappointed in the bathroom accommodation of roll-in shower that I had reserved and did NOT receive. It was difficult for my mom to get in and out of the bathtub although the number of bathtub safety grab bars were appreciated. Water was tepid and never got hot and handheld shower head had no pressure

Positive side room was very clean, beds and pillows very comfortable and surrounding rooms were quiet. Our grandson enjoyed his workout in the gym.

Leisure Family

10/10

Exceptional

13 May 2024

Donald

Our stay was pleasant, friendly staff and genuine. Made it feel homely. Would recommend it, I think if I had to add I would add a breakfast area

Friends_and_family Family

10/10

Exceptional

11 May 2024

Donna

Liked historical areas nearby.
Hotel was very good, clean, staff helpful, except lacking in a few things such as ice cubes, only one glass, toilet extremely low for seniir citizens

6/10

Pleasant

10 May 2024

Delwin

My worker and I had to change rooms. Her bathroom had stool on the toilet seat and my room had dust on most of the furniture. They moved us to rooms that were better cleaned.

Business

10/10

Exceptional

09 May 2024

Cathleen

Great place to stay.

I was on a two-day adventure to the folk school in Brasstown, N.C. and I always stay in Paducah, Kentucky. Thanks for making my trip comfortable and easy!

Self

10/10

Exceptional

08 May 2024

Melanie

Comfortable beds.

Leisure Family

6/10

Pleasant

13 Apr 2024

Ann

The clerk that check us in was amazing, very friendly and helpful.
The property needs some deep cleaning. I can usually take a bath in a tub, this one I could not. There where marks in the carpet in the hall where the cleaning staff had drug trash bags that where leaking.

Business_and_leisure Pet

10/10

Exceptional

09 Apr 2024

Ruth

Great
!

10/10

Exceptional

04 Apr 2024

William

Great customer service

Was 6 hours late due to traffic. Called reservations, they contacted the hotel for me. Staff was waiting for me at 11:00pm, after 17 hours of driving. Excellent customer service!!!

Self

6/10

Pleasant

02 Apr 2024

Jay

First time I’ve ever had a hotel or motel with no Kleenex in the bathroom

Leisure Family

6/10

Pleasant

25 Mar 2024

Verified traveler

Inadequate staffing by the hotel

The front desk person was completely overwhelmed. It was clear the hotel didn't staff appropriately. There was a line of people to check in. She was working as fast as she could, but the process/equipment was so slow she could not get people checked in quickly.

Partner

6/10

Pleasant

20 Mar 2024

Michelle

Our room was noisy with very thin walls and floors. The room above us became occupied after midnight, and their walking around and getting unpacked was terribly loud, waking us up for nearly an hour. We had an early morning and were hoping for restful sleep.

Leisure Family

10/10

Exceptional

16 Mar 2024

Phil

X

Leisure Self

2/10

Poor

16 Mar 2024

Kindra

Not recommended

We were traveling back from vacation and just need a decent hotel to crash for the night.
Thought spending 140 bucks for the night we’d get a nice clean hotel, not the case. Lady at front seat was pleasant. Get up to the room and it was filthy, floors had dog food and hair all over them. Bathroom counter had blood or makeup smeared all over it and beds smelled like they had not been cleaned. Will never stay there again. I would think spending well over 100 bucks the hotel would be clean. I have stayed at $60 night hotels that have been cleaner.

Friends_and_family Family

10/10

Exceptional

13 Mar 2024

Danny

Thank you

Business_and_leisure Self

10/10

Exceptional

10 Mar 2024

Vicki

Very comfy.

Checking in was great! Friendly lady behind the desk. Room comfy and clean. Will add this hotel to the “stay again” list.

Partner

6/10

Pleasant

04 Mar 2024

Debbie

The employees were great . I still haven’t got my deposit back . But for the price with no breakfast and pool or anything I was shocked bc what I paid ,

Business_and_leisure Pet

2/10

Poor

01 Mar 2024

Dennis

Animal
Smell in room and hallways. Dirty room

Leisure Self

8/10

Excellent

23 Feb 2024

Susan

It just wasn't as clean as I like but not so bad as to leave or switch rooms

Leisure Family

8/10

Excellent

14 Feb 2024

jolene

had some noisy toliet issues all night and dirty glasses in room but bed very good, water pressure very good and staff was excellent.

Leisure Family

8/10

Excellent

10 Dec 2023

Paul

Not enough coffee in room. better coffee choice. A water bottle at check in goes a long way.

Business Self

2/10

Poor

06 Dec 2023

Sheila

I ordered a disabled room for aging parents to have a roll in shower (paid extra for the room) and it was NOT available even though the booking said I booked it. The night staff said there was NOTHING they could do. One parent said he wasn’t going to take a bath but he would try to help his bipolar heavy set wife (who had recent knee surgery) the best he could. AND I had to pay $50 extra for each room when I checked in for ?? Maybe it’s a deposit and I’ll get it back - who knows!!

Leisure Family

2/10

Poor

30 Nov 2023

DEANNA

It was terrible...dirty.

10/10

Exceptional

26 Nov 2023

Cully

It was ok. ✅

Business_and_leisure Partner