Baymont by Wyndham Metropolis

6/10

Pleasant

08 Jul 2024

Miami

Showers didnt work properly, holes all over walls in room, poor maintance upkeep in the room and terrible around the outside of facilities

Leisure Self

4/10

Poor

09 Jun 2024

Dustin

It was by the Harrah's Casino...housekeeping was rude and so was the kid working the front desk last nite...manager was an okay guy...definitely will not stay here again!

Leisure Family

2/10

Poor

06 Jun 2024

Eric

Woof. Do not trust the pictures on the site. Do however trust the bad reviews, I should have looked before I booked. As we pulled in with random people walking through the parking lot that was mostly empty of cars, and caution tape across a section of the motel that looked like a car had driven into the wall (?!?), i knew i had made a mistake. If it was the opening of a movie I would have yelled at the screen for them to not stop there. The whole lobby and hallways reeked of undiluted cleaning chemicals (i have no idea how they made it smell so intense for so long), and our room smelled like cat pee. Old old old carpet that for SURE has been there when this place opened in 1989? Dark, dirty, and creepy. The sheets and towels seemed clean, thank goodness, Everything else however was just, ick. Someone put this place out of its misery.

Leisure Family

4/10

Poor

02 Jun 2024

Kevin

Not That Great

Very run down hotel. I had holes in my shower. The shower felt like a mist. Had a funky smell inside the room. Pool was damaged and closed.

Self

2/10

Poor

01 Jun 2024

Tania

Terrible

2/10

Poor

30 May 2024

Dustin

We walked in and the smell of drugs hit us in the face. We saw stains all over the sheets and lamp shades we cleaned what we could. They asked for a deposit witch the hotel site didn't say anything about. I had already paid for the room on line and couldn't get my money back so I gave the deposit. Did nothing wrong no smoking or extra ppl in the room nothing I wait a few days and call about my deposit and they said that there was a cigarette but in the trash can so they kept the deposit. They had no ashes trays outside the door so I threw it away when I got to my room. Their was no ashes anywhere but just cause that butt they stole that 100 $ from me. I only stayed their to get away from big storms we had and I had no power.

Partner

2/10

Poor

28 May 2024

Kevin

Not That Great

Very run down hotel. I had holes in my shower. The shower felt like a mist. Had a funky smell. Pool was damaged and closed.

Self

10/10

Exceptional

27 May 2024

Jessica

We actually really enjoyed our stay here. Staff was friendly. Room was good and cleaned bed and jetted tub was amazing. I proposed to my boyfriend the last night room looked amazing that night.

Leisure Partner

2/10

Poor

21 May 2024

Erik

Only Superman has the strength to stay here.

What a disappointing stay. I booked a suite with hopes of a nice room. Instead I got the farthest away room from the lobby where all the pot smokers hang out. The beautiful pool that is highlighted in the listing is closed for the entire summer along with the hot tub. The continental breakfast was just as disappointing. Nasty, nasty, nasty.

Partner

8/10

Excellent

20 May 2024

Ralph

It was the craziest thing. Outside this place is a disaster. Inside it's the nicest hotel room and the cleanest I have ever seen in my life. The difference is Stark. Stark Stark

Business Self

4/10

Poor

03 May 2024

Katelynn

The pool was out of service and the power went off for 5 hours.

Leisure Partner

8/10

Excellent

02 May 2024

Rebecca

Nice helpful staff

Leisure Family

10/10

Exceptional

30 Apr 2024

melinda

They need to fill pool and hot tub… place would be so much better…

Leisure Partner

6/10

Pleasant

27 Apr 2024

Rebecca

The place was okay, but there were people in their cars in the parking lot that were just hanging out for hours. Others were at the doorway being loud and had a rowdy feel. Immediately around the hotel was large parking lots with little landscaping. It was okay.

Leisure Pet

4/10

Poor

25 Apr 2024

NANCY

Poor condition

8/10

Excellent

21 Apr 2024

Jennifer

I brought my mom to gamble for her 74th birthday. It was pleasant that we could walk to the casino. It was unfortunate that the property was run down and the pool was down for maintenance. The staff were very nice and it appeared to be clean for the most part. For a one night stay it was sufficient. I’d probably stay there again.

The fridge was broke in our room. I reported it when we left.

Leisure Family

6/10

Pleasant

15 Apr 2024

Thomas

This is an old and tired motel, set far away from the interstate next to a casino. Its low rates reflect the fact that it is near the end of its time. The location makes it handy for casino traffic and for downtown Metropolis, if that is your destination.

Leisure Partner

6/10

Pleasant

14 Apr 2024

Anne

The entire building was somewhat in need of internal repair. Facilities were older but beds were comfortable. Rooms were minimal in furnishings and rather small, especially the bathroom. Nothing in the area of hospitality.

Leisure Family

8/10

Excellent

12 Apr 2024

Sandra

Just okay.

Our room had a horrible odor. Probably due to very old carpet. Bed was comfortable but once trying to sleep there was so much noise outside our room and above. Someone was slamming doors and then also continual jumping above us.

Friends_and_family Family

2/10

Poor

11 Apr 2024

melinda

Not very updated and no hot water In shower

Leisure Partner

2/10

Poor

09 Apr 2024

John

Dirty, hair on floor toilet uncleaned sheets stained bathroom lights did not working was told to use heat lamp timer so when your in the shower the light times out and your in the dark tv so
Dim you could not see with lights on heated indoor pool empty paid 189.00 for a night looks like a 39.00 dump run away from this place

Leisure Family

2/10

Poor

07 Apr 2024

Leah

I had to wash the sheets and clean the entire room it hadn’t even been vacuumed and it was filthy. Not worth the amount for the slummy-ness of what you’re getting

Business_and_leisure Self

2/10

Poor

24 Mar 2024

Robert

Dirty

Room filthy . Wyndham should be embarrassed

Partner

2/10

Poor

24 Mar 2024

Carrie

Don’t stay here.

We tried to check in and nobody was at the desk. Then we were told we had rooms but no tv’s. Hotel smelled like sewer. We refused our room and went to stay at Harrah’s. While the desk clerk was kind we couldn’t even understand him. Would not recommend this location.

8/10

Excellent

03 Mar 2024

Sheila

No hot water. Shower dripping, toilet stool not secured down. Limited variety for complimentary breakfast.

Leisure Partner

4/10

Poor

27 Feb 2024

Carolyn

Property needs major overhaul . It was difficult to rate the room and/ or facility “clean” because it was difficult to determine if it was rust from age or lack of cleaning. This was our first stay at this property and will be our last.

Leisure Partner

4/10

Poor

26 Feb 2024

Randy

Our stay

Phone in room did not work. No pool or hot tub closed.

Friends_and_family Friends

4/10

Poor

25 Feb 2024

Kristina

It was “meh”

The concierge was great and he was very informative. He said no smoking in the rooms but the building (5) smelled heavily of cigarette smoke and marijuana. The concierge said “don’t turn off the switch outside the bathroom or your microwave and refrigerator will shut off). There was a headband left from a previous traveler in the room. The stand that the tv was on had holes in it and broken off at the bottom. We e were only there for the night as a pit stop to another destination as well as a quick visit to the casino. Check In process was easy. I did find it odd that there was a sign in the room that said any luggage left in the room past 1230pm on checkout day would result in another day being charged to the stay. I find that unreasonable as people often times forget belongings at the hotel. Probably wouldn’t choose this place if it were a planned in advance trip. All in all, it was ok.

Partner

4/10

Poor

07 Feb 2024

Joanne

For only one night, it sufficed.

6/10

Pleasant

06 Feb 2024

melinda

Very clean

Leisure Partner

8/10

Excellent

05 Feb 2024

Ronald

Showing age
Needs updating No pool

Leisure Pet

2/10

Poor

10 Jan 2024

Scott

Double charged for room. Horrible service

Business Self

10/10

Exceptional

01 Jan 2024

Jennifer

Not bad

This place had a lot of bad reviews but decided to try it. Got a king suite with a hot tub in the room. First floor. We were pleastly surprised. It was really clean except for like stains on the couch, bathroom towels alittle stained. Yes it needs updating but for the price it was a good deal. Bed was comfy. Casino right across the street. Dog friendly also.

Partner

4/10

Poor

20 Dec 2023

Verified traveler

Kim

We got to the room with towels laying the hall. The room smelled like animals. The staff were helpful and the bed was comfortable.

Partner

6/10

Pleasant

19 Dec 2023

Jeffery

Warm greetings, cold shower

Having no hot water in the morning is too hard to ignore. The check-in clerk was cheerful, and the breakfast better than expected, but the overall experience did not end well. Brrrrrrrr.

Self

4/10

Poor

06 Dec 2023

Rick

If you just need a cheap motel to get by for the night, it's o k... I wouldn't take my family here.. Pool was shut down.. Slim pickens for breakfast.. Cheap price equals cheap motel..

Business_and_leisure Self

4/10

Poor

04 Dec 2023

matthew

The place was a dump, and they extra charges on my credit card that they didn't tell me about

Business_and_leisure

2/10

Poor

26 Nov 2023

adrian

The place should not be on Expedia .the bead sheet had wholes in them looked like they where burned by the cigarette the bathroom looks like the one in the 80 paint coming of the tub the worst room I ever stay in.

Family

6/10

Pleasant

22 Nov 2023

Ronald

Not very friendly

Started out good. Reserved 3 rooms for 12 people. 6 kid, 6 adults. Went down for breakfast and the front desk guy was rude because we asked if there was any more food. Acted like we were bothering him

Friends_and_family Family

2/10

Poor

17 Nov 2023

Laci

Nothing

Leisure Family_with_children

2/10

Poor

11 Nov 2023

Kelli

The whole place looked deserted. Walked in and the \"pool and hot tub\" werw drained and grwwn in the bottom. Literally hurt my stomach making me feel uncomfortable and NOT SAFE left without even seeing our room for safety reasons!

Leisure

8/10

Excellent

09 Nov 2023

Jamie leeann

Quite and comfortable

Leisure Family_with_children

2/10

Poor

20 Oct 2023

Douglas

The night mare of the town..

Check in wasnt so bad. The room was in need of a good cleaning. There was marks on the walls and stains on one of the beds and certains. There was a dead cockroach in one of the pictures on the wall. Trying to check out the counter was un attended. I called the front dest phone just to hear it ring. After an hour a staff personal finally appeared. With no apology for any issues i leave you this note......

Partner

6/10

Pleasant

20 Oct 2023

Wendy

The room was comfortable and the property had a lovely life house across the way. It was clean, but could not

4/10

Poor

16 Oct 2023

Shaun

The towels in our room had dirt and makeup on them, and they had not been changed or washed. The refrigerator made so much noise I had to unplug it. The pillows are the size of throw pillows. The tv remote didn't work. For the I hate to complain but damn it wasnt good.

4/10

Poor

10 Oct 2023

Leanne

First of all when we arrived there was no one at the desk. We waited 20 minutes before the staff came back. Then when we got to our suite, there was no blanket on the bed just two sheets. We called the desk and we had to go back up there and get it our selves.

Leisure Partner

2/10

Poor

08 Oct 2023

Ron

The morning shift guy wasn’t real helpful or nice extremely rude and I will never stay there again or recommend that hotel pool is closed and no workout room they said it’s closed not opening again worst business trip stay i ever had

Business

6/10

Pleasant

04 Oct 2023

Jason

Stayed one night at this hotel. Overall, it is an inexpensive hotel. The facilities are rundown and I am not sure when the pool pictures they share were taken but it was long, long ago. (At the time of my review, the pool is in complete disrepair.)
Service was fine.
The room was…okay. Dated decor. Carpet in desperate need of replacement. The “desk” is really a small square table with a hard back restaurant style chair, not a desk or desk chair. The lamp near the desk has a thoroughly rusted bottom. The WiFi was actually okay, allowing me to watch a movie on my laptop.
The AC worked well but it is also clear it has not been cleaned underneath it in quite awhile and I suspect it is leaking.
The bathroom was okay. Hotels tend to never have great water pressure and this was not an exception.
The parking lot, like the whole facility, needs some work and feels pretty unsafe at night.

Leisure Self

2/10

Poor

27 Sep 2023

William

Do not book this motel, In it's day it was very nice, as we have had stayed there before. It is so run down that a complete destruction of the motel and a new one built in its place needs to be done. I was also charged an extra $44.00 dollars for a so called No Smoker Room charge, was not informed about this charge. My charge card company informed me of the transaction, I went to the front desk to find out about the charge and was told that I would get a credit back after the room was inspected for smoking when I checked out. Another hassle trying to get my deposit back. Please do not even think about staying here. The same old story, you get what you pay for. I will be talking with the Metropolis Chamber of Commerce about this place.

Leisure Family

8/10

Excellent

21 Sep 2023

Timothy

All Good!

Nice room and stay!

Business

10/10

Exceptional

02 Sep 2023

Charlene

Convenience

Leisure Partner

6/10

Pleasant

23 Aug 2023

Raquel

Room was full of mold that instantly hit you as you walked in. Floors and couch had stains. Bathtub/shower was atrocious.

6/10

Pleasant

23 Aug 2023

Verified traveler

The hotel room was clean. Pool was closed. Breakfast was very minimalist.

Partner

8/10

Excellent

22 Aug 2023

Wesley

The pool and hot tub were closed for maintenance after a long drive I was looking forward to a swim and a hot soak

Leisure Self

6/10

Pleasant

15 Aug 2023

Paulette

water ran all night in bathtub. Tub was in terrible shape. Entrance had terrible smell. I was a little early 1/2 hr. Would not let me check in without paying extra. No swimming pool.

Partner

8/10

Excellent

03 Aug 2023

Karen

Comfortable bed,good air conditioning, easy walk to casino. No frills but good for budget.

Leisure Partner

10/10

Exceptional

26 Jul 2023

Carl L Bell

n/a

Leisure

4/10

Poor

18 Jul 2023

José

I’m stay 4 days and they never clean my room

Business

4/10

Poor

11 Jul 2023

Oscar

The room wasn’t the cleanest and neither was the hotel overall

10/10

Exceptional

03 Jul 2023

Stacie R

The staff was friendly. Everything we needed was available.
If you go for the 4th of July Fireworks, the city puts them off right next to the hotel! It was awesome!
So much within walking distance!
Go see the Superman Statue and museum!!!
We were there for the Pro/AM Archery Tournament! Close to the venue as we could get, definitely enjoyed it!
Wish the pool had been open 😩

Leisure Family

10/10

Exceptional

02 Jul 2023

Darrell

It was fine clean,quietand easy access.

Leisure Friends

2/10

Poor

28 Jun 2023

richard

There were bed bugs that woke me up because they were crawlings on my leg

Business_and_leisure Friends

2/10

Poor

13 Jun 2023

Deacon

The sheets were dirty, no microwave, no mini-fridge, stains on the walls, loose outlets, and tge staff could barely speak english so there was no apology or accommodations for the terrible conditions.

Leisure Friends

2/10

Poor

16 May 2023

ZOBAIDA

It’s absolutely waste of money to go there I didn’t noticed that was near casino….the carpet is very dirty with the kids it was terrible to be here….absolutely garbage hotels …I think it’s okay for homeless peoples but not for any decent families not at all …I regret I would rather put more money to stay in decent places

Leisure Family_with_children

4/10

Poor

01 May 2023

Shirley

Toilet had to be flushed twice, carpet dirty. Pool had no water in it. Breakfast. Coffee ice cold. No elevator. Asked for cleaning ever other day we had to ask for clean towels.

Leisure Family

10/10

Exceptional

24 Apr 2023

Kim

Just an overnight stay to break up a longer trip. Very good location. Easy to find.

Friends_and_family Family

2/10

Poor

10 Apr 2023

David

Dirty

Leisure Self

8/10

Excellent

06 Apr 2023

Sean

Reasonably priced room. Clean and quiet. Nice place!

Self

2/10

Poor

31 Mar 2023

Wendy

Toilet had a ring around inside of toilet, no hot water, doors falling apart. Had to wait 15 mins to get checked in there was no one at the desk. Carpets dirty. The list can go on.

Leisure Partner

2/10

Poor

19 Mar 2023

Kara

Pool and hot tub were out of order. We were only given 2 towels and 2 wash clothes for 4 guests and 1 cup for coffee. Very disappointing.

Leisure Family

8/10

Excellent

16 Mar 2023

Brian

Near Casino

Leisure Family_with_children

4/10

Poor

14 Mar 2023

Michele

It was far away from the highway in a bad area. Dirty nasty.

Leisure Partner

6/10

Pleasant

21 Feb 2023

Kimberly

I hate to leave a negative review as I feel too many people leave only negative reviews. We chose this hotel based on it being budget friendly. We are fine with older facilities and minimal amenities. We just needed a place to shower and rest. The employee that checked us in was polite and offered all the info we needed. But when we opened the door to our room…wow! It was dirty! the carpet was stained. We could get over that but the vanity had a brown crusty substance on it that I scrubbed off with sanitizing wipes. One sink would not drain at all. There were spider webs/dust balls hanging from the ceiling. None of the cups were sealed in plastic for sanitary safety. If you can overlook these issues, it is budget friendly but we personally will not be going back. We will think twice before reserving a room at another Baymont

Leisure Partner

10/10

Exceptional

18 Feb 2023

Akshaykumar

Pleasant atmosphere and customer service.close location to downtown .very convenient

Business

6/10

Pleasant

10 Feb 2023

Jean

The room we were given had a leaking toilet and the sink must have had a clog because it drained real slow.

Leisure Partner

10/10

Exceptional

29 Jan 2023

Carl L Bell

Easy parking

Leisure

6/10

Pleasant

23 Jan 2023

Bonnie

Dated but clean and quiet

We were passing through town and wanted to stay one night near the casino. This hotel is dated but was clean. It was fine for a good night's sleep and shower.

Partner

2/10

Poor

20 Jan 2023

Gregory

Bed smelled like urine. Manager was rud when i told him. He said get the f..k out and don't come back.

Leisure Family

4/10

Poor

20 Jan 2023

Helen

The property is dated we had to use butts to charge our phones. The pool was drained and not open they did not serve breakfast. They had cable but not local so you couldn't watch a CBS football game. It's cheap and a place too rest your head. Big holes in the wall where maybe art used to be hung. The furniture was very dated as well.

Leisure Family

8/10

Excellent

08 Jan 2023

Diane

I liked that it had adequate heat, coffee maker & small frig & microwave. I think the room could use a bit of an update. My mattress could be better. When i sat on the edge of it, i could feel like a wire (hard edge). The price was very reasonable tho. It was also clean which is a huge plus these days.

Leisure Partner

6/10

Pleasant

07 Jan 2023

Michael

Advertising as having breakfast included, did not have breakfast. Misleading advertising.

Leisure Family

6/10

Pleasant

31 Dec 2022

Jeffery

Roughly what you'd expect for the price

The check-in clerk was nice, and he gave me a king bed which was comfortable. Outside of the room itself the hotel seemed run down (empty indoor pool for example) rather like the town/area. Bathroom amenities were better than expected, but the complete lack of breakfast offset that.

Self

2/10

Poor

31 Dec 2022

joe

the property is out dated advertise with breakfast and pool neither one was real no one told me i had to flip a switch in order to work the frig and microwave you call the front desk no one answered the phone my wife and i will never stay there again

Leisure Partner

4/10

Poor

14 Dec 2022

Larry

Upon arriving the desk attendant wanted $100 cash deposit on a room that was a train wreck! Power outlets didn't work, toilet ran constantly, drains were very slow, blood stains on the carpet, semen stains on the ottoman and the refrigerator didn't work. Upon checking out I told desk attendant about room condition and that is when I was informed that there was a light switch to turn on the refrigerator. Total dump needing updated 20years ago. Will NOT go back!!

Leisure Family

8/10

Excellent

05 Dec 2022

Larry

showing lot of wear and tear no continental breakfast

Leisure Self

10/10

Exceptional

16 Nov 2022

Darise

Very comfortable

Partner

10/10

Exceptional

14 Nov 2022

Diana

This hotel was wonderful. The room was clean, the staff were all very friendly and it was the perfect location for us to walk over to the casino. We had a lovely time and will stay again.

Leisure Family

4/10

Poor

07 Nov 2022

Matthew

Pool wasn’t heated. There was a hole in the shower wall. The room smelled like someone had just fried Mexican food in it. And we didn’t get breakfast. Claimed that’s why the rooms was so cheap. We paid 112 a night for 2 nights for that..but that’s cheap. 🙄😑

Leisure Family_with_children

4/10

Poor

06 Sep 2022

Dennis

Well the hotel was convenient to the gambling place but it was the nastiest and dirtiest place i have ever stayed. And the maintenance just walked in on us the next morning without knocking and worked on the door which was annoying. And we had to stay in bed until þey were done. Will never stay at these hotels again, just plain nasty wouldn't let ma dog stay there

Leisure Partner

2/10

Poor

13 Aug 2022

Tonya

All we needed was a clean room to be happy. The bathrooms clearly hadnt be cleaned in a long time. Old cobwebs, rings in the toilet, and hair in the tub.

Business_and_leisure Family

6/10

Pleasant

12 Aug 2022

Jack

There was a birthday party at the pool. There were like 20 kids and it made for a most unfriendly time.

Leisure Self

8/10

Excellent

02 Aug 2022

Larry

no outside locks kids messing around in parking lot

Leisure Self

10/10

Exceptional

31 Jul 2022

Verified traveler

TD

Room was nice and clean and walking distance to the Casino!

Partner

4/10

Poor

25 Jul 2022

Gayle

.

Leisure Partner

10/10

Exceptional

20 Jul 2022

Verified traveler

Good

Partner

10/10

Exceptional

13 Jul 2022

Julee

Great place to stay

Great stay, it was our second time staying there

Friends_and_family Family

4/10

Poor

12 Jul 2022

Joel

Bottom of the list

Room had no mini fridge. That alone would have been a deal breaker, had I known about it. Half of the outlets were bad, which left no plug-in for cellphones. No USB outlets on night stand either. The pool, which is the first picture you see on the promo, closed. This wasn't an issue for me, but, for a family with kids, possibly. The foyers and halls were blazing hot. AC had been cut off to save money. Also my room had bad wall patches. But, room was clean, the bed comfortable, the room AC was good, the TV had nothing but the most basic cable, and a cheap TV that the volume wouldn't stay consistent. All in all, this is a older hotel that needs to be updated. If you are just needing a bed for the night, then this is your huckleberry. If you need to stay more than a night or two, I would pass...

Self

6/10

Pleasant

08 Jul 2022

Laurie

Cigarette burns on toilets and on the bathtub. Drawings and the bathroom door. Cigarette burns and no plug for the sink in the bathroom . And I left my phone charger there and they lied to me and said I did not leave anything there. I called right after we left the hotel, so there’s no other person that could’ve taken it besides people who cleaned the room.
The hot tub did not work either.

Leisure Partner

6/10

Pleasant

03 Jul 2022

Tamara

The pictures in online are obviously stock photos. They do not represent this facility. The hot tub was out of order. The gym was closed. It took multiple tries to get into the room with the card key. It is not secure (as I am finding at a lot of hotels) due to the exterior doors do not require a room key for access (as the sign indicates). The front desk staff was very friendly and helpful, as was the housekeeping staff.

Leisure Family

2/10

Poor

02 Jul 2022

Doreen

Could not check in till 3 .ask to be close to the pool wend i book it they said ok . hot tub down. But us on the other side long walk for hubby who is handcap

Leisure Partner