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Citystay

Antwerp · Belgium

43 BurchtgrachtView location

9.6/10Excellent74 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.6/109.6
Condition9.6/109.6
Neighborhood10.0/1010.0
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Citystay

With a stay at CITYSTAY in Antwerp (Old Town), you'll be within a 5-minute walk of Antwerp Market Square and Cathedral of Our Lady. This hotel is 0.5 mi (0.8 km) from Museum Aan de Stroom and 1.1 mi (1.8 km) from Antwerp Zoo.

Make use of convenient amenities, which include complimentary wireless Internet access and concierge services. Featured amenities include express check-out, dry cleaning/laundry services, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Continental breakfasts are available daily from 7:00 AM to 11:00 AM for a fee. Make yourself at home in one of the 7 air-conditioned guestrooms. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers.

Conveniences include desks and electric kettles, and housekeeping is provided once per stay.

Read more about this hotelShow less

With a stay at Citystay in Antwerp (Old Town), you'll be steps from Butcher's Hall and Steen Castle. This hotel is 0.3 mi (0.4 km) from Antwerp Market Square and 0.3 mi (0.4 km) from Cathedral of Our Lady. Make yourself at home in one of the 7 air-conditioned guestrooms.

Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily. Featured amenities include express check-in, express check-out, and multilingual staff.

Popular amenities

Free WiFi
Concierge
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No elevators No front desk Guests will receive an email with special check-in instructions Guest will receive an email before arrival 24 hours Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 3.58 per person, per night. This tax does not apply to children under 12 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    There is no front desk at this property. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • Minimal age
    18
  • Optional fees
    • Nearby parking fee: EUR 31 per day(328 ft away; open 24 hours)
    • Early check-in fee: EUR 25 (subject to availability)
    • Late check-out fee: EUR 30 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    French

    Dutch

    Spanish

Nearby attractions

Butcher's Hall 0.1 km / 0.1 mi
Steen Castle 0.1 km / 0.1 mi
National Maritime Museum 0.2 km / 0.1 mi
Antwerp City Hall 0.3 km / 0.2 mi
Brabo Statue 0.3 km / 0.2 mi
Antwerp Market Square 0.3 km / 0.2 mi
Cathedral of Our Lady 0.4 km / 0.3 mi
Letterenhuis 0.5 km / 0.3 mi
University of Antwerp 0.6 km / 0.4 mi
Green Square 0.6 km / 0.4 mi
Plantin-Moretus Museum 0.7 km / 0.4 mi
Antwerp Flea Market 0.7 km / 0.4 mi
Farmers' Tower 0.8 km / 0.5 mi
Museum Aan de Stroom 0.8 km / 0.5 mi
Nationalestraat 0.8 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 7
  • hotel
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Laundry service
  • Multilingual staff
  • Concierge
  • Luggage room
  • Clothes dryer
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXE WITH VIEWSDOUBLE • DELUXE WITH VIEWSDBL.DX-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Citystay

    DOUBLE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE CITY VIEWDOUBLE • DELUXE CITY VIEWDBL.CV-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Citystay

    DOUBLE DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE NON SMOKINGSUITE • DELUXE NON SMOKINGSUI.DX-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Citystay

    SUITE DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Citystay

9.6
Excellent
74 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.6 /10
Condition
9.6 /10
Neighborhood
10.0 /10
Amenities
9.2 /10
48 reviews shown
10/10
Exceptional
19 Jun 2026
Mei Leng
The stairs are a bit tough. Other than that it’s good. Like the location and the AC.
10/10
Exceptional
16 May 2026
Lania
The room was clean and the location of the property was Perfect!
Friends
10/10
Exceptional
05 May 2026
Kiren
I was amazed by how nice this property was! The room was huge, clean and well furnished. The property manager was extremely responsive. The location is great! I will definitely stay here again when in Antwerp!
Friends
10/10
Exceptional
01 Dec 2025
David
Clean, roomy, convenient.
Leisure Family_with_children
10/10
Exceptional
29 Oct 2025
Helen Grace M
It looks small from the outside but the room is really huge and the additional toilet was a bonus! The beds are big and comfortable.I would definitely recommend this hotel
Leisure Friends
10/10
Exceptional
07 Sep 2025
Arthur
Great location, clean rooms. There is no staff on site but they are available via text message
Leisure Family
10/10
Exceptional
14 Jun 2025
ELENI
We really have enjoyed our stay. Big rooms, clean, friendly service.
Friends_and_family Friends
10/10
Exceptional
17 Sep 2024
Amy
I received prompt reply when I message the owner for help. My family is very happy with the room. I will highly recommend citystay when you make your stop in Antwerp. (:
Leisure Family
2/10
Poor
15 Jun 2023
Tiffany
This place is so dirty. The amount of hair in the bed and comforter was ridiculous. The towel in the bathroom was so full of hair. I asked if the room had been cleaned, the guy was a jerk. I told him I would not sleep on the sheets. He said I could go down stairs and grab “clean” sheets or he would do it tomorrow. I had no problem grabbing clean sheets. The sheets were thrown in a large Landry hamper. NOT CLEAN!!! All he had to say was sorry for the dirty sheets and room. He was so rude and no accountability. I decided to leave that day and not stay there. He was nice enough??? To tell me he “didn’t need to deal with this and I could find somewhere else to stay and would refund my money. He only refunded part of the money
Leisure Self
10/10
Exceptional
28 May 2023
Robert
Located on the edge of the central historic district, with its winding cobblestone streets, Citystay was a bit difficult to find. Once there, however, we were in easy walking district of the main sites as well as the university district, opera area, and southern museums. The room/studio apartment was very large, sunny, comfortable, and perfectly outfitted with furniture and equipment. In fact it was a better hotel room than our follow-on room in Amsterdam, at one-third of the cost. Citystay is a bit of a walk from the tram stop but very good value.
Leisure Family
8/10
Excellent
19 Apr 2023
Tristan
Good location
Leisure Family
10/10
Exceptional
14 Mar 2023
Andrew

Great option in Antwerp

Great location. Excellent service. Nice rooms with space to swing a cat. All in all a great place!
10/10
Exceptional
26 Jan 2023
Regina
Wonderful hotel - clean, quiet and safe - located in the heart of old town and closed to all main attractions. The room has all necessary amenities . Coffee , tea maker and bottled water were a great plus. A lot of great restaurants are just in a few steps away. Would definitely recommend this place to stay.
Self
10/10
Exceptional
17 Sep 2022
John
Excellent room quality and location for the price
Leisure Friends
10/10
Exceptional
11 Sep 2022
Jeff
Excellent property and great location. No onsite staff. If your cell phone is limited in Belgium it is difficult to get into the property as they text to entry code to you.
Very nice and clean but no bodywash or shampoo was in the dispenser. Bring your own.
10/10
Exceptional
30 Jul 2022
Ehsanul
Really this property was best for my trip. Only doesn't have Freeze and Microwoven.
Leisure Family
10/10
Exceptional
23 Jun 2022
Marianne
Well managed. Owner let us store our luggage before check in. Convenient location.
Leisure Partner
8/10
Excellent
26 Jul 2020
Catherine
Great location, nice and quiet and very clean. My only small complaint would be that the pillows were a little lumpy but the bed itself was comfortable.
Friends_and_family Friends
10/10
Exceptional
06 Oct 2019
Verified traveler
Gorgeous rooms and plenty of hot water and towels. I don't often experience this level of comfort at so-called luxury hotels!
Business Partner
10/10
Exceptional
02 Oct 2019
Alvaro
Great location, great price, sparkling clean, and easy to enter with the code that you get from the staff.
Business Self
8/10
Excellent
25 Sep 2019
Danielle
Good location, great room. Staff was helpful. The noise in the stairwell is really carries, so we were woken up a few times in the night by people coming and going. This was the only issue and would be greatly improved if the proprietors would use even some small soundproofing measures (such as wall hangings, rugs, or a brush or other cover at the bottom of the door to each room). Otherwise, the stay was great.
Leisure Partner
10/10
Exceptional
13 Jun 2019
Alan

Wonderful small hotel

CITYSTAY has eight or ten rooms in a quiet building in the historic district. I understand the rooms were remodeled in May 2019, which is consistent with the wonderful room we had. Our room was large, recently remodeled with quality, and had a great air conditioning system and mattress. I would definitely stay at this hotel again.
Partner
10/10
Exceptional
25 Mar 2026
Paolo
Posizione ottima vicina al centro. Hotel essenziale ma stanza spaziosa e comoda. Non c'è ascensore ma con una valigia piccola non è stato un problema. Personale molto gentile e sollecito, zona molto tranquilla.
Self
10/10
Exceptional
24 Feb 2026
sandro
Quarto amplo, banho ótimo, localização perfeita.
Friends_and_family Family
8/10
Excellent
26 Nov 2025
Espen
Rent og ryddig. Sentralt til gamlebyen. Bra valuta for pengene.
Business
8/10
Excellent
19 Sep 2025
ILSE
.
8/10
Excellent
01 Aug 2025
YeeHan
Een zeer schone en ruime appartement voor een gezin met jonge kinderen. Appartement is voorzien van alle gemakken om je verblijf zo aangenaam mogelijk te maken. Alles was op loopafstand bereikbaar ( centrum, winkels, bezienswaardigheden). Parkeergarage om de hoek, ideaal om je bagage af te droppen. Host reageert direct op al je vragen, super attent en vriendelijk!
Wij hebben een super verblijf gehad in deze accommodatie. Mocht je een verblijf zoeken in het hartje Antwerpen, zoek niet verder dit is het verblijfsadres waar je moet zijn!!
Leisure Family_with_children
10/10
Exceptional
24 Jul 2025
Elisabeth
Alles geweldig! Vooral de bedden 😍😍😍! Ik heb in tijden niet zo lekker geslapen. Wij komen zeker terug!
Om rekening mee te houden / te verbeteren:
- parkeren! 31€ voor een dagkaart in
de parkeergarage vlakbij is best erg veel geld en toch een stukje lopen. Als daar een betere oplossing voor is, houden we ons aanbevolen.
- er is geen tv op de kamer (hoewel we het nu niet gemist hebben)
- er is geen lift, wij hadden geen problemen met de trap, was ook maar 1 etage, maar voor anderen wel iets om rekening mee te houden
Leisure Partner
10/10
Exceptional
18 Jan 2025
Stephanie
We hebben een fantastisch verblijf gehad. Tobias is een geweldige gastheer, erg service gericht. De kamers zijn ontzettend ruim en sfeervol. De bedden liggen heerlijk! Op loopafstand kan de auto geparkeerd worden voor 6 euro per 24 uur. Gelijk om de hoek kan de auto geparkeerd worden voor 30 euro per 24 uur. Volgende keer reserveren we zeker weten de 4 persoonskamer, die zag er ook geweldig uit. Bedankt voor ons fijne verblijf!
Leisure Friends
10/10
Exceptional
15 Jul 2024
Mei Ying
乾淨、舒服，距離聖母教堂很近！只是沒有電梯，要自己扛行李上樓喔！不過其他一切都非常的好！
10/10
Exceptional
06 Mar 2024
Johann
Well equipped, well located in town. Efficient.
Friends_and_family Friends
10/10
Exceptional
26 Jan 2024
Jesús
Muy buen hotel ⭐️⭐️⭐️⭐️⭐️
Leisure Partner
8/10
Excellent
19 Oct 2023
Chantal
Goede bedden, alles netjes, goede douche, en op loopafstand van het centrum. Wij hebben genoten. Wel 1 tip, ontkalk de waterkoker, zat allemaal kalk in. Verder alles tip top in orde, super!
Leisure Family
10/10
Exceptional
14 Mar 2023
ALAIN

Zentral gelegen

Tobias ist ein sehr freundlicher Vermieter und stets bemüht jedem es recht zu machen. Wit hatten das grosse Studio was sehr komfortabel war
Friends_and_family Friends
10/10
Exceptional
16 Oct 2022
Philippe
Personnel accueillant, bien situé et propre. Très bon rapport qualité-prix.
Leisure Family
10/10
Exceptional
13 Oct 2022
Verified traveler

Great stay

It was great and the staff was responsive.
Business
10/10
Exceptional
29 Sep 2022
Sébastien

Accueil chaleureux, bien situé

Nous avons bien aimer l’emplacement et la grande chambre #1 avec deux toilettes et deux grands lits. Personnel sur place étaient extrêmement chaleureux. Il nous on offert refuge durant la pluie le temps de finir de nettoyer notre chambre. :) localisation parfaite pour visiter.
Friends_and_family Family
10/10
Exceptional
18 Aug 2022
Roberto

Muy recomendable

Muy buena atención, la habitación cómoda y espaciosa, muy agradable y cerca de el centro, todo se encuentra caminando
Friends_and_family Family
8/10
Excellent
09 Jul 2022
Mariska

Super kamer! Netjes!

Het was een verassend mooie kamer, heerlijk bed met heerlijk zacht beddengoed,prima locatie in de stad vlakbij stadscentrum.Als je dan wil zeuren: kamer had ietsjes beter schoongemaakt kunnen zijn, stof op waterkoker en het idee dat de vloer niet natgedweild is geweest, maar alleen is gezogen, dan was het perfect geweest en kreeg het uitmuntend ipv goed!!
Friends_and_family Family
10/10
Exceptional
02 May 2022
Richard
Super goede ligging. Netjes mooi en schoon
Leisure Partner
10/10
Exceptional
24 Apr 2022
Bianca

Absolut empfehlenswert

Die Unterkunft ist sehr sauber und modern eingerichtet. Wir haben es genossen. Von der Lage her, könnte es besser nicht sein. In drei Minuten ist man mitten in der Innenstadt und trotzdem ist es sehr ruhig. Die Unterkunft liegt auch direkt am Wasser. Einen kostenlosen Parkplatz, ca. 15 Minuten entfernt, haben wir genutzt.
Friends_and_family Family
10/10
Exceptional
09 Jan 2022
Reveca
Me encantó todo, tienen las habitaciones muy grandes y confortables, la persona cuida el joven Tobiad es excelente anfitrión, el mejor q hay, super lindo y amable. Recomiendo mucho esté hotel limpio, grande y centrico. Quedamos muy contentos
Leisure Family
10/10
Exceptional
11 Dec 2020
Verified traveler

Klasse

Heel mooie ruime kamer.
Partner
10/10
Exceptional
17 Jul 2020
Verified traveler
Zimmer(Bett und Bad), Zugang über den Code und Lage top.
Leisure
10/10
Exceptional
17 Dec 2019
Susy
Struttura ultra moderna ben arredata e in posizione comoda
Leisure Family
10/10
Exceptional
18 Sep 2019
Marcel

Aanrader

Prima lokatie, ruime heldere en schone kamer.
Bij aankomst iemand aanwezig, verder moet je t zelf regelen.
Top prijs/kwaliteit. Vraag me wel af wat je moet doen als er iets mis is.
Partner
4/10
Poor
25 Aug 2019
Verified traveler
Pas de télévision. Pas de ménage pendant le séjour. Pas de changement de serviettes pendant le séjour. Pas de bouteille d'eau pendant le séjour. Une odeur nauséabonde d’égouts le premier soir (pourquoi pas le deuxième ?). Ce n'est pas un hôtel mais un appartement hôtel, ce que Expédia n'avait pas identifié.
Leisure Partner
10/10
Exceptional
30 Jul 2019
Alessandra

Assolutamente consigliabile!

Struttura centralissima, nuovissima e con tutti i comfort desiderabili. Accesso con codice numerico. Ci tornerei senza dubbio
Family

Location & surroundings

Citystay
43 Burchtgracht, Antwerp, Belgium

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Citystay

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