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Matelote

Antwerp · Belgium

Haarstraat, 11AView location

8.8/10Excellent238 Reviews
Cleanliness8.8/108.8
Service9.0/109.0
Comfort8.6/108.6
Condition8.4/108.4
Location9.8/109.8
Neighborhood9.4/109.4
Amenities9.2/109.2
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  • Hotels with charm

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Matelote

This charming, cozy hotel, nestled on a pedestrian street in Antwerp's historic district, ensures a tranquil stay with just eleven guest rooms. Its prime location is steps from the Grand Place, Antwerp Cathedral, and the Scheldt River—placing you in the heart of the city's fashion, diamond, and cultural center.

While the historic building has no elevator, the staff is happy to assist with luggage.

Read more about this hotelShow less

With a stay at Hotel Matelote in Antwerp (Old Town), you'll be steps from Antwerp Market Square and Brabo Statue. This hotel is 0.2 mi (0.4 km) from National Maritime Museum and 0.3 mi (0.4 km) from Steen Castle.

Make yourself at home in one of the 10 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include express check-in, express check-out, and multilingual staff.

Popular amenities

Free WiFi
Dining services
Concierge
Entertainment
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until 8:00 PM
Check-out until 11:00 AM

Hotel policies

Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 3.58 per person, per night. This tax does not apply to children under 12 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open during the following times:
    • Monday - Saturday: 7:30 AM - 8:00 PM
    This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
    • This property accepts credit cards; cash is not accepted
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 14 per person
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    French

    Dutch

Nearby attractions

Antwerp Market Square 0.2 km / 0.1 mi
Brabo Statue 0.2 km / 0.1 mi
Antwerp City Hall 0.2 km / 0.1 mi
Cathedral of Our Lady 0.2 km / 0.1 mi
National Maritime Museum 0.3 km / 0.2 mi
Plantin-Moretus Museum 0.3 km / 0.2 mi
Steen Castle 0.3 km / 0.2 mi
Antwerp Flea Market 0.3 km / 0.2 mi
Butcher's Hall 0.3 km / 0.2 mi
Green Square 0.4 km / 0.2 mi
Nationalestraat 0.5 km / 0.3 mi
ModeMuseum 0.5 km / 0.3 mi
Farmers' Tower 0.6 km / 0.4 mi
Letterenhuis 0.7 km / 0.4 mi
Kloosterstraat 0.7 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 11
  • Number of floors (main building): 3
  • Twin rooms: 5
  • Junior suites: 3
  • Suites: 2
  • hotel
  • American Express
  • EC
  • MasterCard
  • Visa
  • Maestro
  • Check-in hour
Show 18 more facilities & services
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wi-fi
  • Room service
  • Multilingual staff
  • Smoke detector
  • Hotel safe
  • Terrace
  • Concierge
  • Electric kettle
  • Towels and bed linen
  • Breakfast room
  • Breakfast buffet
  • Continental breakfast
  • Identification card at arrival
  • No hen/stag or any other parties allowed
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Matelote

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARD • 1 Bedroom • 32 m²JSU.ST
    JUNIOR SUITE STANDARDPhoto unavailable3 photos

    Matelote

    JUNIOR SUITE STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Room amenities

    • Electric Kettle
    • Housekeeping
    • Cable TV
    • Fan
    • Bathrobes
    • Desk
    • Toiletries
    • 220V power supply
    • Cot on demand
    • Hairdryer
    • TV
    • Mini fridge
    • Tea and coffee making facilities
    • Bathroom
    • Shower
    • Bathtub: 1
    • Individually adjustable air conditioning
    • Safe

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Matelote

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 25 m²DBL.DX
    DOUBLE DELUXEPhoto unavailable3 photos

    Matelote

    DOUBLE DELUXE

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Room amenities

    • Cot on demand
    • Toiletries
    • Desk
    • Fan
    • Cable TV
    • Housekeeping
    • Electric Kettle
    • Bathroom
    • Shower
    • Hairdryer
    • TV
    • Mini fridge
    • Tea and coffee making facilities
    • Individually adjustable heating
    • Safe

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room COMFORTRoom • COMFORTROO.OM

    Photos are not available for this room type.

    Matelote

    Room COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX

    Photos are not available for this room type.

    Matelote

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Matelote

8.8
Excellent
238 Reviews
Cleanliness
8.8 /10
Service
9.0 /10
Comfort
8.6 /10
Condition
8.4 /10
Location
9.8 /10
Neighborhood
9.4 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
12 Dec 2025
Stephen
Nice small personal hotel, we were made to feel most welcome. Well appointed room (9) & bathroom. Quiet street, but very close to main areas of Antwerp. Will stay there again
Leisure Partner
10/10
Exceptional
09 Oct 2025
Geoffrey

Elegant. friendly, comfortable, inexpensive.

This hotel is ideally situated near to the Grote Markt and Cathedral.

It is in a handsome old building, which has a peaceful central courtyard for sitting in (to cool down in summer? - we were here in autumn, so didn't need it but it would be delightful were one to need a rest from sightseeing).

The interior has been tastefully modernised. Because the building is listed, no lift has been installed (no problem for us, who are keen walkers).

The owner/manager has lived in the district a long time, knows the city very well, and is willing to give friendly and reliable advice. Cooks an excellent boiled egg. Breakfast a pleasure.

We were upgraded free of charge and our room - at the top under the eaves - was large and well-appointed.

Thoroughly recommendable - a real enhancement to our stay. Should we return, we will definitely choose this hotel.
Partner
10/10
Exceptional
18 Sep 2025
David

Peaceful stay

Perfectly located on a street with no cars, so it was quiet and peaceful. The suite had a skylight so we could see the stars. Felt more like family than a guest there.
10/10
Exceptional
10 Sep 2025
Barry
We really enjoyed our stay at Hotel Matelote. Erik was really friendly and knowledgeable about the area.
Hotel is situated right by the cathedral and is central to everything.
Leisure Partner
10/10
Exceptional
09 Sep 2025
Warren
We ended up with a really spacious suite. Great staff and well located in the center of town, down a small alley (with restaurants etc down it.. a nice alley) and super walkable and close to public transport. Had a great time, just wish we could have stayed longer.

There are only stairs in the building (no elevator) due to the historic nature of the building. and the stairs are steep and narrow in this area of the world, with a slight curvature to the base of the stairs in this building, so just be mindful if you have big clunky suitcases.

Would totally stay again.
Leisure Partner
10/10
Exceptional
06 Jun 2025
Peter
The room was great and the owner was personable and helpful in guiding on our stay. We would stay there again
Partner
8/10
Excellent
26 May 2025
Margaret

Quiet, central hotel

The hotel was very central and quiet and the staff very helpful and friendly. The breakfast was fresh but limited choice. The room was spacious with a comfortable bed but the decor needed refreshing, quite a few scratches on paintwork and the towels a little thin and scratchy.
Partner
10/10
Exceptional
22 May 2025
Jaz
Excellent staff. Very central and convenient location.
Leisure Self
10/10
Exceptional
03 May 2025
Fay
Maarten was there to check us in even though it was Sunday with a marathon running, making our arrival a challenge. Everything was great
Leisure Family
8/10
Excellent
24 Sep 2024
Carol
Central location but quiet. Very helpful staff
Leisure Friends
6/10
Pleasant
22 Sep 2024
LOURDES
Location is great and you can walk to most of the downtown attractions, although we don't recommend walking from the train station (20-min walk through cobblestone streets rolling luggage). The hotel was clean and the staff was friendly. The room was quiet facing the courtyard, rather than the street. We didn't try the breakfast because there are lots of cafes around. The stair steps are very narrow and I got nervous going up/down with our suitcases. The A/C wasn't cool enough and the bed wasn't very comfortable.
Partner
10/10
Exceptional
07 Jun 2024
Robert

Great quirky hotel with friendly staff

We received an upexpected upgrade to our booking to a larger room on the top floor of the hotel. This meant negotiating three flights of stairs but it was worth it for the extra room. Lots of nice touches including complimentary water and a small bottle of wine in the fridge. The quirky hotel was just what we wanted and there was a free coffee machine in the reception area where soothing classical music was always playing. The owner was very friendly and explained the building's history. The Matelote is in a great position, close to Het Steen, the Grote Markt and lots of Antwerp's shops, cafes and bars.
Partner
10/10
Exceptional
01 Jun 2024
Kymm
the location is perfect, the lack of an elevator compensated by the quaintness and care that is given by the staff is offset. We will definetely stay here again.
10/10
Exceptional
23 May 2024
Raymond
We got upgraded to suite room. Very unique , modern, and very spacious. The rooms we had were accessed by a small spiral staircase, which is ok by us but perhaps not ideal for person with mobility issue. Receptionist and Eric were very helpful giving recommendations. Few steps away from the center of Antwerp.
Breakfast was good and unlimited coffee and tea during the day. Very recommend this hotel. Paid parking 4 min walking distance.
Partner
8/10
Excellent
22 Apr 2024
kevin
Fantastic location in a semi funky boutique hotel. Large comfortable room and huge bathroom. Good bed with nice linens. Friendly staff but aren’t there in the evening. You would need to call them. Very steep steps to rooms.
Partner
10/10
Exceptional
22 Mar 2024
Caroline
Great room, clean and superb bathroom, very hospitable
Self
10/10
Exceptional
17 Nov 2023
Richard
Very nice place right in the old town. Close to lots of food and drink and all the sights of Antwerp. The staff were also super nice and helpful.
Business_and_leisure
10/10
Exceptional
12 Nov 2023
Suzanne
Beautiful little hotel, perfect location and excellent, friendly owner. We shall be back!
10/10
Exceptional
12 Jul 2023
Alasdair

Brilliant individual hotel in Antwerp

If you are ok with stairs then this is the place to stay in Antwerp. A quirky old building right in the heart of the city. Eric made us very welcome and gave us great advice about where to visit. The hotel is only a few minutes away from the amazing museum Plantin, which celebrates printing , the early production of books, maps and atlases, the early development of medicine and pharmacy, and as an aside it is full of Ruben's paintings. It is possibly the best museum I have ever visited, unfortunately we only had an hour but we could easily have spent much more time there .
Partner
10/10
Exceptional
04 Jun 2023
Jonathan
Hotel Matelote is a small boutique hotel in the old town, nice hotel, nice breakfast, nice location, a great place to stay in old Antwerp.
Leisure Family
8/10
Excellent
02 Oct 2022
Jeremy
Wonderful little hotel in a quiet street in the city, great room, nice and spacious and super cozy. You can tell they really care about your stay and if you're comfortable, only thing would change is a smoother check-in since we arrived late and there was no one there, although they did allow us to get in awesome breakfast started at eight so we didn't get to enjoy it since we had to leave early.
Business_and_leisure Partner
10/10
Exceptional
01 May 2022
caroline

Lovely historic hotel

Lovely room high amongst the roof tops of Antwerp near the cathedral. Lots of space , well designed. Very friendly management.
Partner
10/10
Exceptional
07 Feb 2021
Verified traveler
Very nice and cosy rooms. Great location. Staff were very helpful and explained the city covid restrictions
Business Self
10/10
Exceptional
25 Oct 2020
Cynthia

Sad times during COVID

Unfortunately during the COVID crisis Antwerp felt a bit sad and lonely, most restaurants were closed and the ones open only allowed take-away. Little to no tourists, while this can come as a great opportunity to take amazing pictures with annoying people on the back, the charm of the city was gloomy.
But better days will come!
Partner
10/10
Exceptional
25 Jun 2020
Peter

Brilliant boutique hotel in Antwerp

Super welcoming, great host, rooms really good and fantastic location.
Business
10/10
Exceptional
26 Dec 2019
Verified traveler
Excellent central location. Friendly and helpful staff.
Leisure Partner
6/10
Pleasant
26 Dec 2019
Katia

you get what you paid for!

Great location, very nice common area, pleasant service but room is very small, No elevator and steep staircase.
12 euro for breakfast a bit too much but they offer free tea, coffee and even drinks during your stay.
Partner
10/10
Exceptional
04 Nov 2019
Julie

Quirky Antwerp

Hotel very quirky and we weren’t sure at first but rooms were lovely. Staff really friendly and helpful. Breakfast very good too
Friends_and_family Friends
8/10
Excellent
24 Oct 2019
David

Matelote great for city break

Was only for 1 night so it’s hard to rate fully. Super central Location. Staff very friendly. Clean rooms. Free stuff a nice bonus. Can’t fault for a short city break
Friends_and_family Family
10/10
Exceptional
13 May 2019
Bobby

Nice Hotel, Conveniently located.

This is a nice little hotel on a quiet street in the middle of the old town, and an easy 20 minute walk from the train station. Our room was spacious, with a comfortable bed and a nice soaking tub and separate shower. The staff couldn't have been more accommodating. The only caveat is that there is no elevator. We had the top room at the hotel, so our room was up 3 flights of steps. The staff was more than happy to help with the luggage. We really enjoyed our stay here!
Partner
10/10
Exceptional
25 Feb 2019
Garry

Great little hotel.

Loved our stay in the hotel for a few days. We had room 3 and it was massive with ensuite bathroom. Really nice and friendly staff and location was great for us. We will be booking again for our next stop at Antwerp
Partner
8/10
Excellent
18 Dec 2018
Jerry

Christmas Market in Antwerp

Very nice boutique hotel in a great central location. Close to the Christmas Markets and great restaurants. Parking available nearby. The room was unique in that the bedroom room and living area was on the second level going up a spiral stairway. Not easy for those that have difficulty with stairs but for us it was very nice to have the two areas separated. Breakfast was simple but good enough for us. Very typical breads, meat, cheeses and boiled eggs. Overall a very enjoyable stay for two nights.
10/10
Exceptional
15 Dec 2018
Michael

Central but quiet location

Great location but quiet. Very well appointed rooms.
Partner
8/10
Excellent
04 Apr 2018
Andrew

Boutique hotel well located

Very well located small boutique hotel right in the centre of the old town. I was upgraded to a very large and comfortable room (room 3) with huge bathroom. However, being an old building I could hear every footstep of people in the room above. A continentAl breakfast was available at an extra charge, but was very basic.
10/10
Exceptional
20 Mar 2018
Verified traveler
Sensational hotel with great rooms and excellent staff.
6/10
Pleasant
05 Mar 2018
Jose

Hotel with great location but...

Hotel matelote is centrally locate din Antwerp and has an impressive look from outside. The people at reception is warm and gentle; therefore the hotel conditions do not correspond to expectations. Breakfast lacks taste and variety (for its price) and not enough tables for the guests - and this happens despite you have to register to breakfast the day before. The room I was assigned was tiny and smelling paint that gave me a headache (and this I could only realize once coming back to sleep). The bathroom location was very odd and without place to hang your belongings. Wardrobe had not enough place for hangers and it was filled with a small refrigerator. To finalize, the access to the room was through a spiral staircase that a medium luggage wouldn't fit (fortunately I was there for one single night and had a small one). To close my comments, the staff was not helpful indicating you the nearest parking place (as the hotel does not have one - and this is not indicated at their site).
10/10
Exceptional
24 Feb 2018
Zaid

Really nice hotel in Old Town

Excellent hotel with good facilities and friendly staff. Close to many good restaurants and in the heart of Old Town
10/10
Exceptional
13 Feb 2018
judy

Great room in the old town

Very well located hotel - really convenient for transport and the sites. Would definitely stay there again
10/10
Exceptional
30 Jan 2018
Frank

Cute Hotel in a great part of town

This was a great, small hotel in a really nice part of town. Everyone was very friendly and helpful. I would stay here again.
8/10
Excellent
22 Nov 2017
Edmond

Nice hotel excellent location

Very charming hotel, excellent location.
People should know that there are no elevators, I ended up carrying both my bag, and my wife's two floors up... They offer no slippers either...
But I would still strongly recommend it for other travelers
10/10
Exceptional
05 Nov 2017
Verified traveler
Nice location, neat building. Nice staff. Breakfast was good too; simple, but easy and reasonable.
10/10
Exceptional
24 Aug 2017
Justine

Great location

This hotel is right in the center of Antwerp. It has a very cool look inside and the beds are very comfortable. The entrance is quite small and you have to ring a bell to the left of the door for the reception to buzz you in. There is no elevator, but overall it was a really good stay and I would recommend it.
10/10
Exceptional
03 Jul 2017
Verified traveler

Excellent location and service

Great location, clean and comfortable rooms and excellent service.
Partner
6/10
Pleasant
16 Mar 2017
English

convenient hotel in quiet street in centre

Tiny hotel run with minimum staff - so no one around to ask for various needs, like soap when the room cleaner had forgotten to supply it. Need to sign up for breakfast by 6 pm the previous day - somewhat invconvenient. Perfectly functional and clean. Stylish if your taste is for rooms based n Alcatraz or filing cabinet grey - we found it a little depressing to be in our grey grey room.
10/10
Exceptional
09 Dec 2016
Janes

Great stay here

Excellent stay here. Friendly helpfull staff, super location. Priced very well. Really enjoyed this hotel. We stayed in the superior suite which was a really nice room and great value. Situated right in the centre but somehow in a quite location. Excellent.
Partner
4/10
Poor
02 Dec 2016
chris

Stay somewhere else

Bathroom was a disgrace. Mould everywhere
Partner
10/10
Exceptional
26 Oct 2016
Kurt

Super cool hotel in a great location

Upscale boutique hotel in a great old city location. Perfect for those travellers tired of the big chain hotels.
10/10
Exceptional
20 Sep 2016
Blake

Great location & hotel

Great location in old town - the cathedral is a 2 minute walk. Stayed in Superior Suite - room on two levels and an incredible amount of space for the money. Rooms were clean - bed was comfortable and as an added bonus there was a small private roof top deck! Will be staying there on my return!!
8/10
Excellent
09 Sep 2016
Dwight

Nice boutique environment if you like stairs

There is no elevator, only narrow steep steps.
Partner
8/10
Excellent
30 Jun 2016
Ricky

Modern boutique hotel

Fresh, modern, boutique feel to this hotel. Couldn't have wished for a better location in Antwerp - within easy walking distance of all of the main sights. Room was spacious and clean with complimentary bottles of water. Staff were kind, friendly and accommodating.
6/10
Pleasant
12 Jun 2016
Verified traveler

Nice hotel in the city centre

Antwerp is delightful. And I don't have much to complain about this hotel. It's modern, affordable, convinenient and located in a desirable area. Easy access from/ to the Central Station. Good bed but pillows need replacing. The lobby is lovely.

The hotel is quiet during the day but can get really noisy at night, depending on the room you get.

I would definitely stay here again when I revisit Antwerp.
6/10
Pleasant
27 Mar 2016
Rebecca
A good location and friendly hotel, however we were waiting outside for 5 minutes before being let in, we arrived about 8pm and it's not clear on the door which buzzer to press to get in, a sticker would be very useful! I was in the top room so very spacious and the lady helped me with my luggage as a few flights to climb! There was a leak in the entrance way with a jig on the floor, and breakfast was ok, just the basics. But a great location for sightseeing in the centre.
8/10
Excellent
12 Mar 2016
Lisa

Excellent location

Great location for a shopping trip! Good size room, friendly and helpful staff, the rooms a little noisy, sounded like next door was having a shower in my room! But apart from that would recommend.
8/10
Excellent
22 Feb 2016
Shaun

Excellent location

Absolutely excellent location right in the old centre with car parking very close off the square. Friendly service.
Partner
10/10
Exceptional
21 Jan 2016
tanya

Excellent

Beautiful 16th century building, tastefully renovated. We were upgraded to a junior suite upon arrival, the staff couldn't have been more attentive or helpful, and the beds were utterly comfortable! Thank you for a memorable stay!
10/10
Exceptional
17 Aug 2015
Gary

Good hotel

Great staff, every good English. Arrange taxi to meet us at airport. This hotel is very clean, nice breakfast. It is a across from a restaurant & a minute to nearest bar & about 100 yards from Groet Markt.
8/10
Excellent
25 Jun 2015
Eileen

Traditional Property very well located

The Hotel is extremely well located right in the middle of everything - right across from Our Lady Cathedral which is a don't miss destination. It is an historical building so does not have an elevator or direct access from the street. Parking is in a nearby garage but pack light because you have to walk luggage over. Since it is historical, it does not have an elevator. That was a problem for us going up and down very narrow steep steps. Staff will get luggage up the stairs for you and were very accommodating. Rooms were clean and well kept. Updated shower. Refrigerator and safe. We took breakfast locally instead of in the small dining room so can't vouch for that. It was fine but not luxurious for sure.
6/10
Pleasant
24 Jun 2015
Brigitte

Clean and reasonable

Downtown Antwerp , no frills, no parking but large room and very quiet.
If you are arriving in afternoon forget about getting close to the hotel with your car and luggage. There is no access due to historic downtown area.
Staff was very friendly , bare minimum small hotel , no amenities....
Partner
8/10
Excellent
24 Apr 2015
Gajan

A quick visit to Antwerp

The hotel was generally very clean however the room I stayed in had a strange stagnant water smell

For a simple b&b, the Hotel didnt have any extra amenities however it is located within walking distance of all the sites and restaurants
8/10
Excellent
19 Apr 2015
Colin

Smart choice

Nice staff, good design, pleasant, busy neighbourhood
8/10
Excellent
10 Mar 2015
Verified traveler

Hotel in Historic Centre

All fine. The only quibble about the hotel was that the continental breakfast was acceptable but rather expensive.
8/10
Excellent
27 Feb 2015
Verified traveler

Perfect Location

Quiet street but a quick walk to major sites. Lovely, homey feeling at the hotel.
6/10
Pleasant
18 Feb 2015
puff

Poor value

Not quite the luxury we were led to expect by the website
8/10
Excellent
09 Feb 2015
T

Excellent location, quiet, clean, tidy, character

Happy with choice. Peaceful stay, nice breakfast, helpful staff, good bed and shower. Good location to get to cathedral and all other bits easily.
10/10
Exceptional
02 Dec 2014
Verified traveler

Chic hotel

This little hotel has a great location. It was chic and quiet. There's no bustle of guests -- in fact we didn't see any other guests at all. We got an upgrade on our room and had very large room with very high ceilings and fun disco ball in the bathroom. A very discrete, restrained, chic little spot.
Partner
6/10
Pleasant
26 Nov 2014
Bijoy

all very good - wish they had an elevator

This is an excellent hotel in a wonderful neighbourhood. Non intrusive staff and good upkeep - the lack of a lift was serious issue when we had two boxes and only access to the first floor was a small spiral staircase
Partner
6/10
Pleasant
05 Aug 2014
Clamber

Great location but no AC

The hotel has an excellent location, nice lobby and the rooms are modern and clean, however, we had to sleep with the windows open due to there being no air conditioning so we woke up very early from outside noise. The hotel concierge was very nice but wasn't able to answer our questions about taxi rates, popular bars/restaurant, etc, which would have been helpful for us. The maid also came in our room without knocking, and there was no \"do not disturb\" card for us to put on our door. The washroom was large and clean, and the room was very well kept. I would stay there again IF they invested in air conditioning.
10/10
Exceptional
29 Jun 2014
Jürg

In the heart of old Antwerp

Overall very nice; friendly hotel staff; ideal location- close to all \"must see attractions\"; spacious and clean room; taxis cannot get to hotel entrance but it is only approx. 50 yards away; hotel has no elevator and a steep staircase but the staff is helpful in bringing luggage upstairs.
6/10
Pleasant
03 May 2014
Jean

Great location

A small 10 room hotel with a friendly, gracious staff. However, somehow we missed the fact that there was no elevator. Our room was at the very top of the hotel and we had to climb 2 very steep flights of steps to get to our room from the entrance. Once we arrived in our room it was comfortable.
8/10
Excellent
02 May 2014
Verified traveler

Overnight stay in Antwerp centre.

Accessible only on foot, but convenient multistory carpark nearby with day charge of E18. Room functional boutique style, comfy but shower tiling needs attention. Would stay again however, very nice friendly and helpful staff.
8/10
Excellent
16 Oct 2013
Verified traveler

Superb central position and very helpful staff

Would recommend Antwerp as a superb city break, lots of things of interest and good food
8/10
Excellent
15 Oct 2013
Verified traveler

Very convenient

We were traveling from city to city. This hotel convenient to rail travel. very comfortable.
8/10
Excellent
31 Jul 2013
James

Character right within the old quarter

The hotel has an amazing location right in the old quarter - the renovation captures the unique character of the building. The layout of the room made good use of the space and had great windows overlooking the centre courtyard. The hotel did not have air-conditioning but the windows did allow in a cool breeze but limited privacy. The late check-in was not well co-ordinated but they did follow-up and otherwise customer service was excellent!
10/10
Exceptional
25 Jul 2013
k confer

wonderful customer service

i will definitely stay here again the next time i'm in antwerp. i felt like the staff were each individual owners...and each treated me as if i was their friend visiting. free wifi, nice buffet breakfast, clean modern room, nice common area, indoor and outdoor, close to attractions, especially the cathedral. i highly recommend this boutique hotel. loved it here!!!!
8/10
Excellent
11 Jun 2013
Sean

Great for a romantic weekend

I had room 11, which spans 3 floors: bath room on the ground floor, bedroom on the first floor and a private terrace on the second floor. Unfortunately I was alone on a business trip, would have loved to have been here with my wife, would have been very romantic!
Partner
10/10
Exceptional
09 Jun 2013
Jonathan

Fantastic Hotel

Nice rooms, great location and helpful friendly staff. I will be staying here again the next time I'm in Antwerp.
10/10
Exceptional
02 Apr 2013
AmyB

Perfect boutique hotel experience

This is a hip boutique hotel right in the middle of everything you'll want to see and experience in Antwerp. Hotel staff were very helpful and friendly, and the bed was the most comfortable we slept in for our 3-city tour of Belgium! Would definitely stay here again.
10/10
Exceptional
26 Mar 2013
Verified traveler

Very Helpful Staff

Great hotel, very central location, very friendly & helpful staff.
10/10
Exceptional
19 Jan 2013
June and John

Great central hotel in Antwerp

The hotel was really lovely, the staff were super friendly and helpful. We were given a 'small upgrade' for no other reason than they had a bigger room to spare and thought we might like it! How good is that? The room was spacious and the bed was very comfy. The hotel is in a great location, five minutes walk just around the corner from the Christmas Market and old town square. Wi-Fi was free. We had breakfast before leaving which was very good, and well priced.
My husband and I only stayed for one night as we were returning to Rotterdam ferry port from Germany. Antwerp itself and the very lovely Christmas market came as a really pleasant surprise, so the great hotel was an added bonus. We intend to go back to Antwerp for a longer stay this December, and will definitely be booking this hotel again. Really highly recommended.
Partner
8/10
Excellent
28 Aug 2012
Alana

Nice little hotel

Great little hotel. Staff were very helpful and allowed us to check in early.
10/10
Exceptional
14 Jul 2012
Liz

Impressive accommodation

Very comfortable and stylish open plan bedroom and sitting room with en suite facilities. Central location. Friendly and efficient staff.
8/10
Excellent
18 Jun 2012
Cameron

Great hotel

We had a fantastic time in Antwerp and at this hotel. The staff were extremely helpful and the room was bright and modern. We particularly loved the big double shower! The hotel is right in the heart of everything, so it was a quick walk to bars/restaurants, shopping and other sights. We particularly loved the staff reco of the Applemans restaurant. Fantastic. I would definitely stay at the Matelote again.
8/10
Excellent
28 Apr 2012
Chris

Great hotel

Loved this charming boutique hotel, in a pleasant and convenient area of Antwerp. The only thing which could have improved it would be more variety of breakfast. Chocolate-coated coffee beans on reception were a nice touch! It doesn't have a 24h reception, but you probably can't really expect that in a small hotel like this.
10/10
Exceptional
18 Apr 2012
Verified traveler

In the historical center

This is a Michelin recommended accommadation with A Michelin recommended restaurant next to it. I wish I stayed longer in Antwerpen.
Ask for room #5, if you don't mind walk up, its a huge room with big modern bathroom. very bright.
Family
10/10
Exceptional
02 Apr 2012
Verified traveler

Hotel Matelote Antwerp - easy access to main sites

Excellent service, hotel staff are friendly and very welcoming. Walking distance to all the main sites.
8/10
Excellent
06 Jan 2012
Verified traveler

Great Location

Great location in Antwerp near the historic center, and amazingly quiet inside, so a good night's sleep is guaranteed. Hotel staff was friendly and handled all of our many requests expeditiously. Very nice buffet breakfast. Only issue was some deferred maintenance and the lack of a rug on the floor or any color in our large room. A little time and money upgrading the cosmetics would go a long way here.
10/10
Exceptional
03 Nov 2011
Verified traveler

Great Hotel

Fantastic Hotel, great room, reasonable price, extremely helpful staff, good location. Would recommend without hesitation
8/10
Excellent
30 Sep 2011
Paula

Matelote service was fantastic

Loved the hotel and the great location but the old building did not insulate very well and you could hear hard soled shoes upstairs and people coming out of pubs late at night on the street. Also, delivery noise. This is hard to remedy in a conversion. Other than that, the service was fantastic and the staff were lovely.
10/10
Exceptional
01 Sep 2011
Nikki

Lovely hotel in an excellent location - highly recommended

We booked a Deluxe Cosy room, but were upgraded to a Junior Suite at no extra cost - a real treat. The room was very large, quiet and comfortable with huge windows/patio doors looking out over the Antwerp rooftops and the Cathedral to the side. The large bathroom with free-standing bath was also very luxurious! We loved the hotel's style of having a very modern interior, within a very old and beautiful building.

The hotel is located in a quiet side-street only a minute's walk from the Grote Markt - a perfect location to explore the city.

There is no lift and because it's such an old building the stairs are quite steep, but don't let that put you off... we were offered help with our luggage and even on the top floor, it really was not that difficult.

If we return to Antwerp we would definitely book the Matelote again... Thanks to the hotel staff for an excellent weekend.
Partner
6/10
Pleasant
08 Aug 2011
Verified traveler

Beware of the mosquitos

The service was really good and location was good too. Very handy to the square.
However, the hotel room was a bit damp and there are so many mosquitos! The cleaner forgot to turn on the repellent so we got bitten all night.... so if you are going there, please take the insect repellent!
8/10
Excellent
27 Nov 2025
Stefano
Purtroppo per motivi di problemi della struttura la prenotazione mi è stata annullata. Il proprietario però mi ha prontamente risarcito. L’ hotel è molto contrale e comunque in una via tranquilla.
Leisure Family
10/10
Exceptional
04 Jul 2025
Bert-Ola

P

Läge mitt i centrum tyst bra frukost
Friends_and_family Family
10/10
Exceptional
24 Jun 2025
Mats

Känner sig välkommen

Fantastisk gästvänlig ägare som gör vistelsen minnesvärd.
Friends_and_family Family
8/10
Excellent
27 May 2025
Jeannette
Heerlijk verblijf gehad, schoon, geweldige locatie, midden in het centrum van de stad.
10/10
Exceptional
09 May 2025
Alexandru
Het hotel is zeer goed gelegen, met gemakkelijke toegang tot het openbaar vervoer en diverse toeristische bezienswaardigheden.
Het personeel is erg vriendelijk en laat je je meteen welkom voelen. ( Big shout-out to Maarten ). 😎
De kamers zijn zeer schoon en het bed waarin we sliepen was uiterst comfortabel.
Ik ben blij dat we dit hotel hebben gevonden, want we komen regelmatig terug naar Antwerpen.
Family
10/10
Exceptional
15 Apr 2025
Angelica
Mysigt Hotel med toppen läge. Bra service, mannen som äger hotellet är super trevlig och tillmötesgående.
Partner
10/10
Exceptional
21 Dec 2024
Margaretha
Locatie op steenworp afstand van het oude centrum, de Grote Markt.
Gezellige omgeving.
Zeer vriendelijk ontvangen, upgrade naar de suite gehad.
Leisure Partner
10/10
Exceptional
01 Dec 2024
Nele
Het hotel voor de tweede keer geboekt gehad, kamer is groot en heerlijk stil, het hotel is erg centraal gelegen bij de Grote Markt & Groen plaats. Super handige bagage opslag, niets te klagen.
Leisure Partner
10/10
Exceptional
04 Oct 2024
Ivonne

EXCELENTE OPCION EN AMBERES

Muy buena ubicacion, a 300 mts de la plaza central, la atención fue muy buena.
Partner
10/10
Exceptional
03 Sep 2024
Heinz
En super lækker gemt perle midt i byen
Morgenmad starter dog først kl 8
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Location & surroundings

Matelote
Haarstraat, 11A, Antwerp, Belgium

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Matelote

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