Name: Hotel Twenty Nine
Address: 29 Via Balbi, Genoa, 16126, IT

8/10

Excellent

05 Jun 2026

Nancy

There needs to be better communication about going into Nuovo Nord to get a key for Hotel 29, which is in a separate building.
Hotel 29 is not clearly marked at all! Air conditioning unit dripped water into my suitcase which was open on the bed. Location of Hotel 29 is very good—close to Genoa Principe train as well as places to eat.

Family

8/10

Excellent

16 Nov 2025

matt

Great location next to the central train station. Room was clean and spacious. Within easy walking distance of the harbor, shopping, and restaurants. An issue for those with mobility concerns is the absence of an elevator/lift.

Partner

10/10

Exceptional

22 Oct 2025

Pelin

Very good location for cruise passengers. Ealking distance. Also walking distance to train station.

Leisure Self

6/10

Pleasant

19 Oct 2025

Kathryn

The staff was friendly and helpful

The street noise was terrible, people yelling all night long and worse at 4am
No sound insulation at all

Self

2/10

Poor

11 Oct 2025

Amanda

As soon as I unlocked the door to my room, the handle fell off. They sent a repair man quickly to repair it, but he put only put in one out of the three possible screws, so the handle was still extremely wobbly. The next day after I requested that two more be put in, he did so. He was very kind, but it was an inconvenience especially since I was waiting in my room for him to repair it the second time and he came significantly later than was promised.
I also feel like my booking was baited and switched. There was an option to add breakfast for free on the Expedia website however, when I got there, they told me my booking was only for the room and nothing else. On my booking receipt it didn’t say anything about the free breakfast so I had no proof. It left a bad taste in my mouth.
There is also a bad smell coming from the pipes/toilet/shower.
Also, the rooms directly against the street are extremely noisy. On every one of my four nights I was woken up by either someone yelling on the street or honking a car horn etc.
I had booked this place for convenience and proximity to the bus station/train, however, I find this area is really not safe at night especially closer to the port. The area around the hotel is very dirty too, as there is lots of garbage, feces and the smell of urine everywhere.

Leisure Self

10/10

Exceptional

15 Sep 2025

Gary

Location

6/10

Pleasant

15 Jun 2025

Verified traveler

Great breakfast and room for decent price!

Pros: spacious, good thick towels, great location, good breakfast!

Cons: run-down, mold growing in the ceiling corner in bathroom, AC didn’t do much and it was VERY hot, door was like a bedroom door in an apartment- not very solid or easy to close properly

Partner

8/10

Excellent

20 May 2025

Patricia

The location is close to main rail station. Very convenient.

6/10

Pleasant

18 May 2025

salem

Friendly staff. Poor renovation job.

10/10

Exceptional

22 Dec 2024

Sebastián

Wonderful for a one night stop

Partner

6/10

Pleasant

16 Nov 2024

Marsha

The check in is in a separate building. This was a bit confusing. The hotel did offer me a free upgrade but that building did not have an elevator which I required. The room was small, as expected, and very clean. The shower was a bit awkward since I am plus size (US18) and did not fit into the shower easily. It was a quiet room. The breakfast was an additional fee, I knew ahead of time, but was good for the price.

Leisure Self

10/10

Exceptional

01 Oct 2024

vicky

Very nice hotel near the train station no kettle in rooms and shower was very tiny, clean and pleasant

Leisure Partner

8/10

Excellent

24 Sep 2024

David

Nice hotel, large room, no view. Bathroom could use some TLC. Very convenient location.

Leisure Partner

6/10

Pleasant

11 Jul 2024

Celine

Près de la gare et c'est le seul point positif

J'ai fait 4 allers retours l'ascenseur a fonctionné 2 fois. Petit lit de camp. Douche minuscule sol bosselé et glissant. Chambre très basique. Mieux que coucher dehors quand même. Très bel accueil on m'a accompagné jusqu'à l'hôtel dame très gentille.

Self

4/10

Poor

15 May 2024

Ian

Close to train station and safe area with food shops and restaurants close.
Poor and dis-interested response from staff. Instructions about door which had NO signage vague.
Door to room jammed - had to get another room.
Air conditioning not working. They rang at 10.00pm to see if they could come and look at it.
Basin plug missing parts.
Shower badly patched and had mould and dirt in some area.
Toilet badly marked and needs replacing.
Had to request 3 times for more toilet paper.
Traffic noise from main street.
Only 1 set keys issued. Could not even latch door if 1 person went out. Had to put chair against door or be locked in!
Obviously won't be staying there again. Pity; if they did there maintenance and got better staff it would be a great budget location.

Leisure Partner

8/10

Excellent

30 Mar 2024

Yaman

Good location close to the train station. It is a bit rustic and has an old interior, but kept very clean. Good for short term stay with the basics. Beddings and towels were clean. I would stay again. Would be great if there was a kettle in the room.

10/10

Exceptional

21 Oct 2023

Constance

The clerk at the desk, extremely nice, very helpful. The hotel was very charming. I really enjoyed my stay.

Leisure Self

10/10

Exceptional

17 May 2023

James

Service was impeccable and the breakfast VERY nice. Our room was efficient and clean. Only comment was the shower was small, which is understandable. A handheld shower device vs the large showerhead would probably be more effective. It was a lovely stay in a great location so Inwould definitely return...

Leisure Friends

10/10

Exceptional

26 Oct 2022

P J

They where very help full as we were booking in late due to our flight begin late.

Partner

10/10

Exceptional

15 Oct 2022

sidika

Well worth it

Excellent for train stain. Great restaurants downstairs.

Partner

8/10

Excellent

07 Oct 2022

Han

Great location 100 m from Central train station, walkable to all main attraction in Genova, express bus to the airport

Leisure Partner

10/10

Exceptional

19 Aug 2021

Verified traveler

Positives: Very clean and spacious room. Helpful and friendly staff. Great location.

Negatives: Weak air conditioning.

Partner

8/10

Excellent

19 Aug 2020

Laura

Gods value and location!

Simple room, but clean and comfortable. A good value and an excellent location near the Piazza Principe train station. When I checked and asked for a map, the clerk was super helpful and gave me ideas for walking itineraries. I had to check in and out at a nearby property because there was no clerk at the Hotel Twenty Nine. Instructions to do so we’re clear and it was not a problem.

Self

10/10

Exceptional

18 Jan 2020

David

Hotel 29, Genova, Italy

Excellent stay, room and facilities excellent. Good breakfast. .Very near public transport -buses and raiway station.Would recommend

Business

8/10

Excellent

24 Oct 2019

Verified traveler

Staying with a group of friends who had booked in the next-door Nuovo Nord hotel. This hotel uses the same reception and shares the same breakfast room, but has a separate entrance a couple of doors up the road. My room was larger than my friends next door, but not as modern. The bathroom was a little worn, but everything worked, and the room was comfortable and kept clean. Some noise from the street in the early morning but not excessive. Very conveniently sited for the station (3 mins away) and walking distance from the city centre sites. Would use it again.

Leisure Friends

10/10

Exceptional

23 Oct 2019

Verified traveler

Great location for bus or rail passengers clean close to restaurants and shops nice size rooms

Friends_and_family Family

10/10

Exceptional

16 Oct 2019

Verified traveler

Vers pleasant and helpfull staff

10/10

Exceptional

26 Jun 2019

Dennis

A pleasant surprise

My wife and I were just looking for a over night traveller hotel, pleasantly surprise nice little hotel with good breakfast, clean bathroom, good towels, and good quality bedding.

Partner

10/10

Exceptional

20 May 2019

Stephen

Well-placed, accommodating pied-a-terre in Genoa

A great location, walking distance from the main train station, easy walk to old town. They were very accommodating, loaning me an adaptor, providing breakfast the night before as I was departing very early. The room was cleaned when I came home each evening. Very good for the price

10/10

Exceptional

15 May 2019

Sarah

All you could ask for

Lovely room, comfortable bed and tho people complain bathroom is small it's not important - perfectly big enough for bathroom activities! And most importantly clean with good facilities. Very convenient and safe area (3 mins from train, 10 mins walk from historic centre) - all in all, wonderful.

Partner

6/10

Pleasant

21 Apr 2019

Neil

Nice hotel, but single bed was tiny!

Hotel was nice, and breakfast was good, but the bed was very uncomfortable! It was also quite noisy outside early in the mornings.
I booked a single room, and the room size could easily accommodate a larger bed, but for some reason they only had a small one in there (with poor pillows too) which meant my feet were off the end of the bed, and I didn't sleep that well. Surely it's such a simple thing to put a decent sized bed in the room?

Friends

4/10

Poor

14 Apr 2019

Verified traveler

Beware of the small Hobbit Beds!

Beware of the hobbit beds! I had a terrible nights sleep given the tiny single bed without a headboard. Please note that I am used to single beds. My room was noisy also given the road noise, so earplugs are a must.

In terms of the positives:

1) convenient central location.
2) clean rooms.
3) nice breakfast.
4) tea and coffee in room.
5) friendly staff.

Overall:

1) terrible bed.
2) noisy room given road noise.
3) cramped bathroom with no shelves and towel holders.

8/10

Excellent

25 Nov 2018

Verified traveler

Short walk tothe metro central station. There is a small grocery store across the street which was convenient.

Leisure Self

8/10

Excellent

15 Aug 2018

Barry

Great price, great location, nice breakfast room.

8/10

Excellent

08 May 2026

Simone

Hotel in ottima posizione, struttura rinnovata, camere parzialmente rinnovate, ci hanno offerto un upgrade gratuito in struttura adiacente, colazione migliorabile

Business

8/10

Excellent

16 Feb 2026

Ane Kølholt

Jeg blev opgraderet til at bo på deres 3 stjernede Hotel Nuovo Nord

Self

8/10

Excellent

08 Feb 2026

Melina

Very nice, staff friendly, cosy. The breakfast buffet was ok.
Only minus was the noise from the street. So ear plugs definitely needed.

Self

10/10

Exceptional

08 Feb 2026

HSIAO MIN

Quiet and clean

Self

4/10

Poor

09 Jan 2026

Fabrizio

La camera presentava evidenti macchie di muffa…odore sgradevole presente per tutta la durata del soggiorno…non credo ripeterei l esperienza…personale gentile e disponibile…colazione discreta!

Leisure Family_with_children

10/10

Exceptional

22 Dec 2025

Joao E.

Quarto e banheiro ótimos

Partner

8/10

Excellent

10 Dec 2025

Costabile

tudo ok!

Self

8/10

Excellent

23 Nov 2025

Roberta

Struttura un po' datata, ma tutto viene surclassato dall'ottima e abbondante colazione. La cordialità del personale e la vicinanza alla stazione, all'acquario e al centro storico rendono il soggiorno comodo e piacevole.

Leisure Partner

6/10

Pleasant

16 Nov 2025

Teresa

Buon rapporto qualità/ prezzo, soluzione ideale per una notte o due,ma sarebbe meglio insonorizzare le stanze che danno su via Balbi.Il giudizio complessivo è comunque positivo.

Leisure Self

4/10

Poor

10 Nov 2025

agnes

La literie est très médiocre et la fenêtre ne fermait pas !

4/10

Poor

25 Oct 2025

Satoko

部屋にコーヒーやお茶を飲むためのセットが全くなく、冷蔵庫の水のボトルは有料だった。たいていのホテルには無料のボトルが置いてあり、このホテルのように値段表が置いてあるのは珍しい。

Friends_and_family Family

4/10

Poor

13 Oct 2025

niels

Ik raad af

Dichtbij station. De receptie is een paar huizen verder, dat is prima. Maar ik zou hier niet opnieuw verblijven. Het raam is enkel glas, dus je kan de mensen buiten duidelijk horen. Het gordijn is moeilijk af te sluiten. Alles is gewoon oud: de lift, de haardroger en het meubilair. Geen plaats in de badkamer om spullen te leggen. Gelukkig waren we er maar 1 nacht. Ik was een beetje vies van alles, zoals het decoratief deken bovenop.

Partner

4/10

Poor

15 Sep 2025

Masaki

冷房の効きが悪く、温度調節をしても全く温度が下がらない。また、お風呂入口の建て付けが悪くて戸が閉まりにくい
ドライヤーはあるが、いつの時代のものなかのわからないくらいに古くて使い勝手が良くない

10/10

Exceptional

18 Aug 2025

Priscila

Cerca de la estación de tren

Leisure Family