Taner
Great location and enough size room for family
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9.2/10Excellent518 Reviews
Cleanliness9.4/10 9.4
Service9.0/10 9.0
Comfort9.2/10 9.2
Condition9.0/10 9.0
Neighborhood9.0/10 9.0
Amenities8.4/10 8.4
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hnn Luxury Suites
A stay at HNN Luxury Suites places you in the heart of Genoa, within a 15-minute walk of Aquarium of Genoa and Old Port. This hotel is 1. 7 mi (2. 7 km) from Genoa Port Center and 3. 1 mi (4. 9 km) from Luigi Ferraris Stadium.
Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and a communal living room. Featured amenities include express check-out, dry cleaning/laundry services, and multilingual staff. Take advantage of the hotel's room service (during limited hours).
Make yourself at home in one of the 10 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature bidets and hair dryers. Conveniences include phones, as well as safes and fans.
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A stay at HNN Luxury Suites places you in the heart of Genoa, within a 15-minute walk of Old Port and Port of Genoa Cruise Ship Terminal. This hotel is 0.1 mi (0.1 km) from Piazza Principe and 0.1 mi (0.1 km) from Christopher Columbus Monument.
Make yourself at home in one of the 10 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature bidets and hair dryers. Conveniences include phones, as well as safes and desks.
Featured amenities include express check-out, dry cleaning/laundry services, and multilingual staff.
Popular amenities
Free WiFi
Dining services
Concierge
Laundry
Non-smoking
Business facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
8:00 PM
Check-out until
11:00 AM
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No alcohol served onsite
Guests will receive an email with special check-in instructions
Guest will receive an email before arrival 24 hours
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 3.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.
We have included all charges provided to us by the property.
-
You need to know
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Alcohol is not served at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
The front desk is open daily from 7:00 AM - 10:00 PM. The check-in location differs from the property location. Check-in location: [Via Balbi 153, Hotel Nuovo Nord, same property.]. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Property Registration Number IT010025A1EZP6RMPH
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Optional fees
- Fee for buffet breakfast: approximately EUR 12 per person
- Late check-in fee: EUR 15 for check-in between 10:00 PM and midnight
- Late check-out fee: EUR 40 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
German
Portuguese
English
Italian
French
Spanish
Nearby attractions
Piazza Principe
0.1 km / 0.1 mi
Christopher Columbus Monument
0.1 km / 0.1 mi
Piazza Acquaverde
0.1 km / 0.1 mi
Royal Palace
0.2 km / 0.2 mi
University of Genoa
0.3 km / 0.2 mi
Basilica della Santissima Annunziata del Vastato
0.5 km / 0.3 mi
Galata Maritime Museum
0.5 km / 0.3 mi
Genoa Maritime Station
0.6 km / 0.4 mi
Castello d'Albertis
0.6 km / 0.4 mi
Via Garibaldi
0.9 km / 0.5 mi
Palazzo Bianco
0.9 km / 0.6 mi
Spianata Castelletto
0.9 km / 0.6 mi
National Gallery of Palazzo Spinola
0.9 km / 0.6 mi
Strada Nuova Museums
0.9 km / 0.6 mi
Genoa City Hall
1 km / 0.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 10
- hotel
- Check-in hour
- Check-out hour
- Wi-fi
- Multilingual staff
- Lift access
- Concierge
- Luggage room
- Clothes dryer
- Non-smoking establishment
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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SUITE PresidentialSUITE • PresidentialSUI.6S
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Presidential
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHnn Luxury Suites
SUITE Presidential
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Presidential
Adult and child limits apply within the room's total guest limit.
Room code: SUI.6S
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE COMFORTSUITE • COMFORTSUI.OM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHnn Luxury Suites
SUITE COMFORT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: SUI.OM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE PREMIUM QUEEN BEDSUITE • PREMIUM QUEEN BEDSUI.PI-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PREMIUM QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHnn Luxury Suites
SUITE PREMIUM QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PREMIUM QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.PI-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE QUEEN SIZE BEDJUNIOR SUITE • QUEEN SIZE BEDJSU.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHnn Luxury Suites
JUNIOR SUITE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHnn Luxury Suites
DOUBLE DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hnn Luxury Suites
100
reviews shown
Jose
Very clean and comfortable hotel. It is in a very convenient location, right next to the train station and good restaurants nearby. We reserved 2 presidential suites and one suite felt much smaller than the other, that was our only complaint. Good stay, overall!
Melanie
We had a lovely stay at HNN. We were given a warm welcome & everything was clearly explained. The room was very clean with air con & complimentary hot drink tray. Also a mini bar which was charged for.
The beds were comfy & although there was a bit of traffic noise in the evening, it was quieter in the night & we all slept well.
Breakfast was continental, with a good range of breads, pastries, cheese, jam, yogurts & fruits. They had some pre packaged gluten free items for my coeliac husband too.
Overall a lovely stay & would thoroughly recommend!
The beds were comfy & although there was a bit of traffic noise in the evening, it was quieter in the night & we all slept well.
Breakfast was continental, with a good range of breads, pastries, cheese, jam, yogurts & fruits. They had some pre packaged gluten free items for my coeliac husband too.
Overall a lovely stay & would thoroughly recommend!
sue
On arrival greeted by a lovely receptionist.
Room large. Great air conditioning.
Would have been handy to have shampoo and conditioner with travelling. Tea and coffee etc brilliant.
I would park at the marina and walk up as under cover and you lock your own car. Not as recommended by hotel where you have to leave key which null and voids your own car insurance.
Room large. Great air conditioning.
Would have been handy to have shampoo and conditioner with travelling. Tea and coffee etc brilliant.
I would park at the marina and walk up as under cover and you lock your own car. Not as recommended by hotel where you have to leave key which null and voids your own car insurance.
Kaoru
Perfect accommodation in Genova. Conveniently located. Very clean and everything is maintained with care. The staff speaks English fluently and was very kind.
There is a paid parking above the hill just a short walk from this hotel.
Breakfast included in the price was a very basic bread and cheese type of breakfast. But what do you expect from a hotel breakfast right? There’s nothing to complain about.
There is a paid parking above the hill just a short walk from this hotel.
Breakfast included in the price was a very basic bread and cheese type of breakfast. But what do you expect from a hotel breakfast right? There’s nothing to complain about.
Carlos
Great stay !
Jorge
Nice rooms, location is excellent, only issue is the family room, there are separate bedrooms but no door in between them
CYRUS
The bed and bathroom were great! The flooring, room and couch seemed a bit dated, ac was a bit noisy. But service was good. Breakfast was also not bad - cold only but ok. 2 varieties of cold cuts , some cheese, cakes/bread etc
The Luxury tag didn’t quite go with my room but all in all it was ok. There was an elevator.
The good part was it was just a 2 minute walk from the station .
The Luxury tag didn’t quite go with my room but all in all it was ok. There was an elevator.
The good part was it was just a 2 minute walk from the station .
Srikant R
Staff support was completely ABSENT. No help whatsoever . We needeed help with lugggage or cart, same answer, Cant help you.
Room was just fine
Room was just fine
Concepcion
Good hotel near to the cruise port
The room very nice, clean
The room very nice, clean
Lisa
The room we had was large and clean, the towels were bath sheets.
Denise who welcomed us was wonderful showing us around and giving us ideas on what to do and see in Genova.
Denise who welcomed us was wonderful showing us around and giving us ideas on what to do and see in Genova.
Wendy
Room 404. The shower did not function properly. At first, hot water worked fine, after a couple of minutes, only cold water, so my husband could not shower. Great location near the train station and walking distance to the maritime museum (we loved that museum!). Delicious Italian food across the street, many other restaurants nearby. Friendly and helpful woman at reception. Easy to check in at the one hotel, then walk a short distance to our spacious room with comfortable bed. Historic elevator, which we found entertaining, but we were warned that if someone forgot to close its door, then the elevator would not work.
David
The room was very spacious, very nice overall. Not too much lighting main room but bedroom was great. Super clean, very good bathroom, including luxury towels. Heating worked well though sometimes the water wasn’t too hot. Very good breakfast though limited selection (no eggs) but great coffee machine.
Susan
The room and bathroom are very nice and clean.
Chanae
Stay was okay. Sheets were very thin for it being a cold time of year during my visit. No blankets were available. I also got stuck at the elevator when I was checking out because another person left the elevator for open (the old school kind where there’s is a door to open in order to enter or exit the elevator).
On the good side, check in and out were easy and simple. The fixings and decor were nice and it felt very posh from that perspective. It is centrally located/walkable and the staff were very affable.
On the good side, check in and out were easy and simple. The fixings and decor were nice and it felt very posh from that perspective. It is centrally located/walkable and the staff were very affable.
Luke
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Mark
Great location in a walkable area along the coast. The breakfast variety was excellent. The service staff were friendly and very accommodating. For example we had an early departure prior to the opening to the breakfast dining room however the staff provided several croissants for our trip.
Maria
Great staff
Wendy
Great location, close to the train station. Very walkable. The room was comfortable and clean.
Lynette
The hotel is handy to the station. The rooms are huge with a separate bedroom but they are a bit devoid of furnishings to fill the space. They are also very dark. Some of the staff are are little abrupt. We had checked out of our room before breakfast so had our bags outside of the breakfast area and we got told that if we sit there after we finished eating we can't leave our bags there. I had to tell her we were leaving for an early train and i was waiting for my husband who was in the bathroom!!!
Grant
Excellent location close to station. Good dining options. Spacious rooms. Comfortable bed. Friendly staff.
Brendan
Well located hotel
Well located near train station an key city sites. Clean, modern room with friendly and helpful reception staff.
Laurence
Clean room and bathroom. Close to rail station with a range of dining options nearby. Continental breakfast available.
kerry
Stay in Genoa
The location was great- just a few moments walk from the main train station. Some great restaurants nearby. Good location for catching bus links to explore further afield. Easy to walk to sea front etc.
Jennifer
Na
Blanca Lizbeth
Excellent location, less than 5 minutes walk from Piazza Principe station. Around 20 minutes walk to main attractions. Luggage storage which is great. Breakfast excellent, definitely recommend it.
Hanadi
You will feel dizzy all the time during the stay. The room floor has incline. The only good thing is it is right
Helen
Very spacious, clean, lovely breakfast, friendly helpful staff and amazing air con. We all spelt very well!
Angela
Conveniently located near train station yet quiet.
Gino
Spacious room, clean. Good breakfast lots of options. Friendly and professional staff
Barry
Close the station. Nice and clean.
A nice overnight stay, clean and spacious rooms with helpful staff.
Antonio
Great rooms fabulous location great staff
James
Good basic hotel near train station and on the edge of the old city.
Pierre
Nice hotel - comfortable, super clean, quiet, safe. Great shower and 3 minutes walking distance from the train station. Staff are nice, polite and efficient.
Uyen
In the middle of town, very choose to the train station. Very charming and spacious room
Stacey
Check in was quick and easy. The hotel is very modern, the best in Italy so far. Very close to the train station.
Only downfall was the wifi whic didn’t work most times and breakfast was very basic but ok. Can not comment muvh on staff as only saw them at check-in and checkout due to being in a different building.
Only downfall was the wifi whic didn’t work most times and breakfast was very basic but ok. Can not comment muvh on staff as only saw them at check-in and checkout due to being in a different building.
Jefferson
This hotel was equal to (in a really good way) staying at home! We prepaid for 2 rooms and had 5 people in our party. Everyone agreed that this was one of the best stays we had in our month long Italian Adventure. By this point in our trip we had several great places we stayed. However this hotel delivered easily the best sleep since leaving home. Their breakfast service was also a great plus to our stay. We would do it all over again!
Clara
We had to move to another hotel after waiting a long time for them to fix the AC. The whole day spent with the hotel and expedia trying to fix the AC, which it never work. Andrea from the front desk told expedia a lie saying the issue was fixed, which is not true. Hotel promise fans that never deliver to us. It is the first time I have a bad expirience with expedia and the first time I encounter such a poor customer service in a hotel and a lack of caring for the customer. I paid for a service that they advertise -room with AC- and I did not get that. Horrible experience.
Verified traveler
Habitaciones reformadas en edificio y ciudad vieja
El hotel se encuentra en un edificio muy muy viejo (como todo en Genova), habitaciones bien reformadas.
La ubicacion, si bien es cerca de la estacion Piazza Principe, no es muy bonita y menos por la noche.
La ubicacion, si bien es cerca de la estacion Piazza Principe, no es muy bonita y menos por la noche.
Leigh
There was a lot of noise late at night from people running around upstairs but that is not the hots fault.
Robert
The hotel was excellent in all regards -- better than expected. And it was extremely close to the train station.
JULIO
Great place and good location. Rooms superb and very clean.
Connie
Checking in was quick and easy.the staff was friendly and helpful. Only thing that i found annoying was that as i was trying to dry my hair, the dryer would shut off unexpectedly and or took several tomes and minutes to finishcdrying my hair.Breakfast was decent. Very clean and comfortable room.
ELENA
Arrival and check-in process was easy and time efficient. Peovided nice light breakfast. Easy check-out
Ross
New property, excellent location
Biviana
Great place, close to station, good breakfast and great room.
Martin
Very spacious and clean room, convenient location for cruise ship, very good breakfast
Mark
Central to the port area, check in was quick with a very good service, bedroom nice, breakfast adequate.
Robert
The staff were absolutely amazing nice clean rooms we would have stayed another day but they were booked i know why super comfortable beds as well
Alejandro
Everything good
Killian
Great hotel with fantastic helpful staff. All areas spotlessly clean everyday. Ideal location from which to explore the beautiful city of Genoa.
susan
Location is great- hotel room was spacious and comfortablw
susan
Everything is wonderful-
We are in room 412 it is super noisy with bar across the street so if u are a light sleeper this is not the room for you!! They party all night
We are in room 412 it is super noisy with bar across the street so if u are a light sleeper this is not the room for you!! They party all night
Richard
Good value in Genoa near the main train station.
Dagmar
Not bad
Greg
Great property
JIANFU
no hot water for shower, receptionist didn't respond and never solve the problem.
Jorge Alberto
Nice location near the train station
Suleiman
Stayed for one night and it was good
Charisse
Enjoyable Experience
Wonderful! This location is indeed super close to the train station, which was perfect for me. It was very easy to find, and check-in was a breeze. The room was spacious enough and very comfortable. I can admit that the bathroom lighting wasn't the best for me when it came to doing my makeup, but that's just a personal preference. Breakfast was also really great! The only complaint I did have was related to noise - I was on the 4th floor, and I'm not sure if there were rooms above us or if it was the roof or even the building next door, but there was such loud movements and noises coming from up there randomly throughout the evening. Besides that, I had a great stay!
ismail
Great place, great friendly staff
Yin
Very big room, clean
Ellen
We were only in Genoa for one night so location close to station was ideal. Our suite was great, breakfast was good, everything went smoothly. Lots of dining options right outside the door. Highly recommend.
Andrea
Great rooms for families, about a 10 minute walk from city centre. Plenty of restaurants surrounding hotel. Great room and location for an overnight stop
Mikhail
Nice place close to the train station
Kenneth
Nothing fancy, but nice, friendly staff and nice room. Clean
Gerhard
We chose this property because it was conveniently located close to the cruise port, metro station, and train station.
Room was a good size and modern. Enjoyed our breakfast and have to compliment Anna on making things run so smoothly. She always kept a watchful eye on the food options and made sure nothing was ever empty.
Room was a good size and modern. Enjoyed our breakfast and have to compliment Anna on making things run so smoothly. She always kept a watchful eye on the food options and made sure nothing was ever empty.
Ronald
Staff were great, very helpful. Room was great and was well located.
Yanmei
We enjoyed staying here
Very nice hotel. Good condition with good service.
Dean
Lovely apartment that met all our needs.
Nahal
The suite was clean and spacious and very well set up for our family of three. The location was close to the train station. It was a bit noisy but overall, it was good.
Leonardo
Very good location near the train station
Jason
Nice place for the cost. Super close to Genova Principe train station and still walkable to historic center. Hotel itself was okay, rooms were spacious but breakfast was lacking fresh eggs/ more fresh fruit and other things such as crooked towel racks. Staff were very friendly.
Nancy
A delayed flight created the snowball effect, so we were late to check in. The train station (Genoa Piazza Principe) is about a five minute walk from the property. Andre was wonderful, my sister-in-law called him and explained the situation. Andre called me as we were finding our way out of the station and stayed on the phone till he knew we were on our way. The restaurant next door Bar Cava is awesome. I kind of wished we had stayed more than one night.
Erin
Friendly and helpful staff. The room was prepared for three people when we arrived, was clean and beautiful as well. Breakfast was wonderful.
Robyn
The property was conveniently located near the train station, so a short and very easy walk for those traveling by train. And there were 2 beds in a suite for our family of 4, which is tough to find in Europe. Otherwise, we found the property to be very sparse in decor and accommodation. The elevator is very small and old, with many flights of steps to get up to the suites. Breakfast was very bare bones with not much outside of breads, cheeses and fruits.
mercedes
Rooms were very comfortable and felt very safe. Breakfast was nice ootion as well.
Vishwanauth
Worst hotel on our journey through Italy. Would not recommend. It advertised beautiful rooms but they are not, and breakfast was sparse (if you’re looking for a croissant and no beverage for 16 euro per person including kids per day, it’s your spot).
Isabelita
Clean and very convenient, near to everything
Claude
Good value near trains
Rachel
Great place to stay in Genoa. Close to a lot of cafes and transportation hubs.
Rachel
Very pleased with this hotel and its location. Room was very large. City noises are loud, but we brought earplugs. Glad I booked it.
Stephen
The property was very comfortable. Our room was spacious, quiet, and had a beautiful bathroom. The hotel is very close to the train station and we had dinner both nights within a block of the hotel. I would definitely return.
casey
Great spot to stay a night or two. Close to the cruise port, great food downstairs. Close to the train station.
Wayman
very nice property so close to the train station. we had a huge 2 bedroom unit and the bed was very comfortable. great location.
Nancy
Close to Station
It was very convenient to stay here as it is near the station. Front desk was efficient and allowed us to check in early because the room was available. Clean rooms, bathroom, slippers and toiletries provided. The bed was comfortable. I could’ve used another pillow, but still deserving of 5 stars. Great ratio of price to quality.
Michael
Outstanding comfort, style, location & staff
This was our 2nd stay @ HNN in three months.
First time we chose it because of the location: a few minutes from train station, 2 minutes to the funicular that takes you up the mountain, 5 minutes to the waterfront, a short walk to the famous pedestrian walkway with all the palazzos & the old town.
We came back because they do everything right.
The rooms are stylish, the beds excellent, bedding very good, bathrooms are also stylish & showers are excellent..
The included breakfast has good variety and provided in a lovely room with a high frescoed ceiling.
Especially want to compliment the staff. Everyone from the reception desk (who waited for our late arrival) to the lady in the breakfast room to cleaning staff are genuinely friendly, and offer great suggestions.
All of this at a reasonable rate: a winner & absolutely our fave in Genoa!
Grazie mille!
First time we chose it because of the location: a few minutes from train station, 2 minutes to the funicular that takes you up the mountain, 5 minutes to the waterfront, a short walk to the famous pedestrian walkway with all the palazzos & the old town.
We came back because they do everything right.
The rooms are stylish, the beds excellent, bedding very good, bathrooms are also stylish & showers are excellent..
The included breakfast has good variety and provided in a lovely room with a high frescoed ceiling.
Especially want to compliment the staff. Everyone from the reception desk (who waited for our late arrival) to the lady in the breakfast room to cleaning staff are genuinely friendly, and offer great suggestions.
All of this at a reasonable rate: a winner & absolutely our fave in Genoa!
Grazie mille!
paula
Our property was VERY spacious and comfortable. More than ample space for 3 or us! Clean, bright and truly a treat to stay at! We enjoyed the area and what Genoa had to offer. We enjoyed several of the local cafes in the morning and across the street dined at a wonderful eatery for supper. Steps away from the train station, our visit to Genoa couldn’t have been better (even
Including the time we got lost in the less than desired areas)
Thank you for a wonderful stay! 🇨🇦😊👍
Including the time we got lost in the less than desired areas)
Thank you for a wonderful stay! 🇨🇦😊👍
Michael
Great tourism location, nice staff, good bed & WC
We chose this hotel because of location and the size of the room.
Location was excellent: at most a 10 min walk from the train station.
GREAT location for going up to the castle, down to the Maritime Museum, the Palace Museum and very near the beautiful pedestrian street with all the palaces.
Loads of excellent restaurants everywhere in Genoa!
We chose a suite (4th floor with elevator) but thinks we would have been happy with a room.
The bathroom was very stylish, modern, excellent shower, beautifully appointed.
The bed was comfortable with extra bedding in the closet so we could adjust to our preferences.
Breakfast was in a lovely room with a ceiling fresco. The attendant was cheerful and prompt to keep everything looking tidy and options plentiful.
No eggs - but so much else. The standard European hotel espresso machine which fresh grinds beans, steams milk for lovely cappuccinos, etc.
We enjoyed fresh fruit, three kinds of sliced ham, two kinds of cheese, yogurt, muesli, croissants, toast, juices, etc.With the variety provided we changed it up every morning!
Desk staff was friendly and helpful. Only issue during our stay was very minor: a TV remote 's batteries were failing, sent an EM note & desk staff came up, replaced them immediately.
The lobby does not impress: I'll take a good sleep, great location, nice breakfast over a grand lobby every time!
Location was excellent: at most a 10 min walk from the train station.
GREAT location for going up to the castle, down to the Maritime Museum, the Palace Museum and very near the beautiful pedestrian street with all the palaces.
Loads of excellent restaurants everywhere in Genoa!
We chose a suite (4th floor with elevator) but thinks we would have been happy with a room.
The bathroom was very stylish, modern, excellent shower, beautifully appointed.
The bed was comfortable with extra bedding in the closet so we could adjust to our preferences.
Breakfast was in a lovely room with a ceiling fresco. The attendant was cheerful and prompt to keep everything looking tidy and options plentiful.
No eggs - but so much else. The standard European hotel espresso machine which fresh grinds beans, steams milk for lovely cappuccinos, etc.
We enjoyed fresh fruit, three kinds of sliced ham, two kinds of cheese, yogurt, muesli, croissants, toast, juices, etc.With the variety provided we changed it up every morning!
Desk staff was friendly and helpful. Only issue during our stay was very minor: a TV remote 's batteries were failing, sent an EM note & desk staff came up, replaced them immediately.
The lobby does not impress: I'll take a good sleep, great location, nice breakfast over a grand lobby every time!
Verified traveler
Great stay and the staff was sooo helpful. Check in was easy. We arrived early and the held our bags for us until we were ready to church in.
James
Best location
agustin
Very good location, excellent customer service.
Linda
The room was spacious, very clean and modern.
Breakfast also good.
Breakfast also good.
Anthony
Excellent value
Very clean and tidy
Close to station
Very clean and tidy
Close to station
Matias
New clean Rooms
The Hotel was amazing, recently renovated and clean rooms. large and comfortable. Easy to get to from Genoa Station. Highly recommend
Stephen Paul
The good:
Room was very large and clean. The elevator worked well which isn’t alway the case in Italy. Air conditioners worked well. Lots of nice windows. Good bed. Location near the train station was handy. Front desk staff were mostly helpful.
The bad:
Breakfast was scanty and seemed rationed. The person working there was not always friendly. They had intermittent issues with water pressure, usually at a bad time. They knew about it, per one of the cleaning staff. The front desk failed to disclose this to us at time of check in. It was noisy at night past midnight, (street noise and constant ambulances). The area was also a bit seedy as you moved down the street towards the water. Too much garbage and graffiti. Two of the area restaurants we visited did not provide good quality food which was surprising and disappointing.
Overall:
While not a bad hotel, now that I know the city a bit better, I would never again stay in the area where this hotel is located, and generally, there are much better places to stay in Italy.
Room was very large and clean. The elevator worked well which isn’t alway the case in Italy. Air conditioners worked well. Lots of nice windows. Good bed. Location near the train station was handy. Front desk staff were mostly helpful.
The bad:
Breakfast was scanty and seemed rationed. The person working there was not always friendly. They had intermittent issues with water pressure, usually at a bad time. They knew about it, per one of the cleaning staff. The front desk failed to disclose this to us at time of check in. It was noisy at night past midnight, (street noise and constant ambulances). The area was also a bit seedy as you moved down the street towards the water. Too much garbage and graffiti. Two of the area restaurants we visited did not provide good quality food which was surprising and disappointing.
Overall:
While not a bad hotel, now that I know the city a bit better, I would never again stay in the area where this hotel is located, and generally, there are much better places to stay in Italy.
Natalie
Great, clean bargain near Principe train station
Great location near Genoa Principe station but easily walkable to waterfront, old town and museums. Also east to get to Rapallo, Nervi and other local areas. We had room 407 and the only complaint is that it backs to elevator and you can hear it running but luckily during our stay there didn’t seem to be very much nighttime traffic. Front office staff super responsive and helpful. Very close to restaurants though the higher rated restaurants are mostly a 10-20 min walk away. Overall great place and great bargain. Would definitely stay there again.
Sarah
Great location beside the train station. Clean rooms and great breakfast. Would definitely return again!
Marilyn
Great location
Great location. Next to bus and train station. Easy walk to most attractions. Limited nice restaurants right near hotel. Bed was hard, could use a mattress topper.
Konstantinos
10/10 Would highly recommend
I can't say enough positive things about this hotel. Big room, steps from the train station, quiet and very friendly staff . Walk to waterfront and lots of restaurants.
Clean and very, very spacious room. My whole family loved it.
Clean and very, very spacious room. My whole family loved it.
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