PP Erawan Palms Resort

Thailand , Phi Phi Island
PHI PHI, Moo 8, Leamtong Beach, 45/9
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100 reviews shown

10/10

Exceptional

30 Nov 2025

Diane

Lovely pool that was accessible from our unit. Everything was lovely and clean. Location was amazing!

Friends_and_family Friends

10/10

Exceptional

26 Nov 2024

Lamar

All good. Friendly staff.

Partner

6/10

Pleasant

13 Nov 2024

Wesley

Secĺuction

Leisure Family

10/10

Exceptional

19 Jun 2024

TREVOR

absolutely loved, would come back for sure!

Leisure Self

10/10

Exceptional

21 Feb 2024

Aleksandra

Beautiful location, very calm and relaxing

Leisure Friends

10/10

Exceptional

30 Jan 2023

Sarah

This place was absolutely fabulous. The staff was always smiling and very friendly, the water was gorgeous and the seclusion was great. I didn’t do enough research as to how to get to the property, but it was nice how secluded it was. Will definitely go back here!

Leisure Family

10/10

Exceptional

04 Jan 2020

lilach

ry nice hotel

very nice hotei/ we stayed for 4 nights. the staff were very kind.

Friends_and_family Friends

2/10

Poor

29 Dec 2018

Lily

I was very disappointed with my stay at PP Erawan Palms Resort. There were several things that just were not acceptable during my stay:
1) There was a 5 inch lizard inside of my room. I contacted hotel staff and they came with a broom and spray, dismantling the whole room as they chased it around. They couldn't find it (it went into a large crack in the wall), and so I demanded they give me a new room. The second room they took me to had a broken lock on the door. The third room they took me to had a leaky shower that was so loud you could hear it with the bathroom doors closed

2) The hotel staff advised me incorrectly on the ferry schedule. I confirmed multiple times with them about the times to Tonsai Pier and back. I ended up waiting 2.5 hours at Tonsai Peer for a ferry that never came, and I had to take a longtail boat which was relatively expensive back to the PP Erawan. I asked the hotel that they pay for this given they advised me incorrectly on the time, and they refused. They were not even accommodating or understanding. Instead the hotel staff started to interrupt me and yell at me, not what I would expect for a hotel that is relatively more expensive than others on Phi Phi.

3) Rooms overall were dirty, noisy, and I found ants in the bed during my last night there.

There are several other hotels right around PP Erawan, I would highly recommend staying at the other ones beside this hotel. It was dirty, and staff was rude.

10/10

Exceptional

24 Dec 2018

Verified traveler

It was a nice quiet getaway from the business of the city. Nice boat ride to and from Phukett. Nice to eat at the local places, which were just a few to dine at.

8/10

Excellent

18 Nov 2018

Verified traveler

Pros: Beautiful property, Nice location, Close proximity to the beach, wonderful breakfast
Cons: Some rooms do not have a very good view

6/10

Pleasant

11 Apr 2018

Verified traveler

Too far away from anything. Literally nothing to do besides be on property.

8/10

Excellent

09 Apr 2017

Verified traveler

Nice hotel quiet spot on the island

Staff was great, breakfast was good, the beach is beautiful. Only draw back is the lack of WiFi in rooms and throughout the property.

6/10

Pleasant

21 Mar 2017

Teng Wei

Not a good value to stay

Stuff are not very helpful but friendly enough. Checking out should be at 11, no late check out service or you have to pay 50% of the room rate. Breakfast is just fine. Overall, I don't think it's worth to stay here of the price.

Family

6/10

Pleasant

25 Feb 2017

Verified traveler

Great hotel but very isolated

On complete opposite side of island. Very isolated. Good be good or bad.
Beautiful hotel and rooms with friendly staff.
Unfortunately got food poisoning off the club sandwich.

2/10

Poor

05 Sep 2016

Pascal

Awful, disgusting, despicable, shameful.

Arriving from Phuket by ferry we had to wait 2 and a half hours before getting into our room. The "lobby" was jammed with people waiting for the ferry going out, we could barely go on the beach with speedboats blocking access to the water. Finally we went in the room and when we opened the bed we uncovered a filthy spectacle I have never seen before. The maid was embarrassed by the stains on the sheets, the cover mattress and the mattress. Despicable, awful, disgusting.

4/10

Poor

04 Jul 2016

Verified traveler

Not a great resort

We had booked to come to this hotel for 5 nights as a birthday treat, on arrival to phi phi there was no transport waiting at the pier for an arrival of guests we had to find our own transport to the hotel even though we could see many other resorts were holding signs up for guests.
On arriving to the hotel we were extremely disappointed with what greeted us. The staff friendly but not that attentive, we were told wifi could only be used in reception which was poor quality as everyone else sits there using it meaning you have to stand.
We were shown to our room which was on the top floor. On entry we noticed how the heat in the room was unbearable the air con wasn't working that strongly. Also by the balcony the floor was covered in ants all running across the room! Me and my partner were very disappointed as we had just traveled 14 hours from England to enjoy the paradise of phi phi and we already wanted to leave. We then decided to explore the pool.. The pool although clean was pretty small compared to pictures on the website, also the pool bar was closed and no staff to be seen anywhere, more like a ghost town. The restaurant was also closed and the top of the resort with another deserted dirty pool next to it. We stayed the first night but after a terrible breakfast the following morning we decided to leave after 1 night and had to book another resort for the remainder of our stay. On check out all the staff said was that there is no refund available hotel policy.

8/10

Excellent

21 Apr 2016

Michelle

Good resort

The hotel was really nice, good service! Another point is that the wifi doesnt work in the rooms and the connection is quite poor in common areas. The location is amazing. It's NOT a place for night life. The restaurant provide amazing food if you are willing to spend a bit more. Due to the amount of jellyfish in the sea I expected them to have a better swiming pool.

Family

2/10

Poor

05 Apr 2016

Tenesia

AVOID, RUDE STAFF, OVER PRICED

We arrived at the hotel and our firth thoughts were lovely, until we got taken to our 'standard room' that was below 2* standard. It was not clean and it had bugs everywhere. The bathroom was beyond a joke, with just concrete flooring and I was beyond gob smacked. We went to reception to ask if we could get an upgrade and this did not come cheap. The upgrade was much better than the standard but they gave us a twin room where we pushed the beds together. The bed felt like you was sleeping on the floor and had no Wifi. The kids pool was miserable to look at, it was dirty and had looked like it had never been cleaned. The pool bar was half finished with a disgusting smell coming from it. The hotel staff where clearly overworked, with the same lovely waitress serving us every morning and for our late night meals also, she seemed as though she lived there and didn't ever stop working (we where there for 7 days and she was there at all times) The kitchen was disgusting. We had an issue with a women and male at the front desk booking for me and my partner to go snorkeling and island hopping, they told us at 9am we would have to wait until 10am so we waited until 10am, they told us we would have to wait until 12, this then went on until they told us we couldn't go as they did not have a boat for us. I was disgusted and asked for the manager, when the manager came she had the 'I don't care' attitude and told us we wasn't getting a boat and to find our own boat on the island.

Partner

4/10

Poor

18 Feb 2016

Verified traveler

In need of updates

Very disappointed at check in with handling of a booking change. It also became very apparent that we need in-room internet but internet is only provided in the lobby area. I heard some rooms have WiFi but at a charge.

4/10

Poor

05 Feb 2016

Verified traveler

Feel cheated

Stayed here for two nights.
Pros: Beach is 20mins from bamboo island and mosquito island for snorkelling. Massage options by the hotel beach itself.
Cons: Staff have a rude and "couldn't care less" attitude. Had couple of problems at the hotel:
1. Ask for towels in our room and nobody comes. Ask for check out 20mins later and a guy is at your doorstep within seconds to take out the luggage.
2. Get scammed when we rent a private boat and snorkelling gear from the hotel for snorkelling - upon return my snorkelling equipment goes missing from the boat !! i'm asked to pay 200baht for apparently losing this is the middle of the sea! The boat rider, who i handed over the equipment to upon climbing back onto the boat says he never saw me bring it on the boat ! How was i snorkelling for an hour then ???
3. Charged 150 baht was forgetting room slippers at the hotel poolside and "losing" them! Room slippers !! Something that other hotels give for free.
4. Asked for hotel manager on three separate occasions, we were told manager not available.

Family

4/10

Poor

03 Feb 2016

Matthew

Lazy

We had no hot water for 3 days even when asking every day to be fixed. Nice place but it was a lot of money to get ignored by staff and have cold showers.

Partner

4/10

Poor

16 Jan 2016

Verified traveler

Hard to get to and very run down

Embarrassed to have taken my in laws here for a family vacation. Very run down, hotel room was old and had a balcony that over looked a swamp with trash in it. No wifi in the rooms and only wifi in the front check in area. Very hard to get to this hotel unless you arrive at just the right time on the ferry because you need to take a long boat to the hotel which is arranged by the hotel only at specific times which does not really Correlate with when the ferry comes in. We spent an additional $1400 baht to get to the hotel since we did not want to wait 2 hours for the hotel's boat.

Showers were dirty and leaked, tons of mosquitoes (but they do try and spray to get rid of them), beds were very uncomfortable.

Only good things: the beach is gorgeous and it is right out front, the breakfast is good.

I had 2 rooms each for 1 night and I was happy to check out. The cost of the hotel was far too expensive for what you get. 2 star hotel at best

8/10

Excellent

13 Jan 2016

Verified traveler

Nice and quiet location

The hotel is located on the northern part of the island, it was 30 minutes away from the tong Sai beach and need to take private long tail (1000 baht) or ferry (200 baht) to reach.
The ferry is not frequent.
The beach is quiet and suitable for people who want to relax and escape from the world, there are a few of food options but the area is not busy.
People can do snockling right outside the hotel and there are lots of fish.
There is also a dive shop right next to the hotel that arrange 2 dives per day for licensed diver (Cost around 3500).
Massage place of the hotel is located on beach with magnificent view and an reasonable price.
Many guests from the holiday inn next door also come to do massage here.
Overall was nice stay and suitable for people who have longer holiday considering the time and efforts required to arrive here.

Partner

8/10

Excellent

02 Jan 2016

Humair

Awful smell in the bathrooms, no help from the staff to make things better. Difficult to communicate as most of the staff do not understand English.

Family

8/10

Excellent

19 Dec 2015

Rebecca

Away from the crowd, on the beach.

It was a very peaceful wonderful experience. Good food, excellent beach nice pool.

6/10

Pleasant

30 Nov 2015

Verified traveler

Very dated. Not what we expected but it did the job.

10/10

Exceptional

24 Nov 2015

Petra

The people who work there absolutely make the place. Great location for a relaxing getaway

10/10

Exceptional

21 Nov 2015

Gracia

Beautiful hotel with great service

Wish we had more time to spend here. Beautiful beach. Staff very welcoming and helpful, although it was difficult to communicate in English at times. Otherwise, beautiful, less chaotic beach, clean rooms and very hospitable staff.

Partner

4/10

Poor

20 Nov 2015

Karla

Bad food, small room

The hotel location is great because of the beautiful beach, but the beach area was dirty and not well maintained, there were water bottles, candy wrappers and plastic bags in the sand and the water. The food of the restaurants were overpriced, very distasteful and he service was horrible. Our room was in front of a pond that was very stinky and not good looking at all. The room was small. Water pressure was low. The staff was very friendly and helpful it doesn't make it up to all the other bad stuff

2/10

Poor

03 Oct 2015

Dror

Bed like stone

No hot water in the shower and the bed is like stone!!! Don't stay there.

Partner

10/10

Exceptional

27 Aug 2015

Verified traveler

Vacation Paradise

This resort was beautiful and so affordable. Right on the beach and the ocean was beautiful. It was so easy to get a tour for the day and the food on the beach was great! It really was an amazing little paradise. This side of Phi Phi is a bit quieter and felt more family friendly. So if your looking for a party scene you might want to try the other side of the island.

The only bummer was the bed was the worst thing I have ever slept on and the aircon was right over your bed. Also if the A/C wasn't on for a little while, when you returned to your room it smelled musty. But pretty minor all things considered. I'd stay here again! So beautiful!

Family

8/10

Excellent

25 Jul 2015

Verified traveler

Location is just perfect. Throw your phone away.

Amazing experience. Best place to chill out and wind down to an amazing beach view and beautiful sunsets. Friendly staffs even though they speak little English, it wasn't difficult to communicate. Food choices were a bit limiting on the island. Ferry and boats services were prompt. Very well organized. Will definitely recommend, the beach was just magical. Hotel services were good.

8/10

Excellent

05 Jul 2015

Cody

Superb - Not great for solo travelers.

It was generally a great hotel! Had no problems with the staff, the room, etc. Unfortunately it is not the best hotel for a solo getaway. Entirely my fault for not looking at the location. You are unfortunately only a longtail boat ride away from Tonsai. Which can become a hastle when wanting to spend a night out! Otherwise absolutely brilliant stay.

10/10

Exceptional

20 Jun 2015

Charlotte

Secluded, peaceful and Beautiful Views

Beautiful little resort to the north of the island, very peaceful and secluded with breath taking views. Rooms are modern, extremely spacious and comfortable. They serve fresh fish on the beach every evening and as a foodie I would say it is the best fish I have ever eaten!
Only issues we had were it took 2 hours when we arrived to check us in and as we were only here for a few days it meant we missed the amazing sunset, and even though we requested a double room as we were on hineymoon we were given two single beds. Other than that I would highly recommend this resort, it really was beautiful!

Partner

4/10

Poor

09 Jun 2015

Verified traveler

Isolated and run-down

In short, the hotel is on a nice beach but is definitely overpriced for what you receive. It is quite run down and it appears like little effort and time is spent on aesthetics and listening to guests, as all of the below reviews are rather repetitive in their accurate description of the situation here.

6/10

Pleasant

31 May 2015

robert

Does the job, just. Nothing special though.

Hotel was ok. Rooms a little dated, bathroom was a dirty. Interconnecting rooms not ideal with tons of noise keeping us up. Staff totally uninterested and bordering upon rude. Was not the "thai" experience we were hoping for.

Partner

2/10

Poor

09 Apr 2015

Jerod

Shady...Shady...Shady

I never actually stayed with these dirt bags. I booked well in advance and ended up having to try and re-schedule or cancel. I personally contacted the Hotel multiple times and Hotels.com tried...I kept getting put on hold then eventually hung up on. I think if you are in the HOSPITALITY business then you owe your CUSTOMERS a little bit of gratitude. Needless to say I booked a different hotel for my new dates and had to throw away $425.00 to these jerks.

Partner

2/10

Poor

01 Mar 2015

Verified traveler

Horrific experience and front office manager awful

Horrific. As Hotels.com are aware, I had to sleep on a sun lounger by pool as hotel room had no aircon, no working shower,no TV, no phone to reception working, was 15 minutes up a vertical hill by a sewage tank. Smell in room so bad I walked in pitch black over concrete rubble hill n sewage from tank 3 times to request room change at reception at night. They had no other rooms available. When I asked them for refund they said " no, not hotel policy to refund" the lady front office manager Lladewen should be fired from her job she is a disgrace how she handles customers. No refunds under any circumstances she said?'! Check out reviews on trip advisor saying same from other guests. Stay away from hotel and Phi Phi Natural( same managers and staff) Zeavola is amazing as is Holiday Inn on the beach.

Partner

6/10

Pleasant

03 Feb 2015

Chris

Quiet and chilled out

Everything was great apart from the bathroom. The water in the shower has a lot of sand in it. Luckily we only stayed one night, the one way to get clean was to go in the sea!

The location on the other hand was incredible. The hotel was only half full so it was very quiet.

Don't pay too much as some problems with the hotel need fixing, it was relatively new when we stayed.

Its VERY far from the noise, clubs and bars of Ton Sai, so if thats your scene don't stay here.

Partner

8/10

Excellent

15 Dec 2014

Kiran

Nice hotel on the beach, good restaurant sawadee.

Nice hotel on the beach, good restaurant sawadee.

Too many mosquito

2/10

Poor

01 Dec 2014

Ingrid

Bugs

There was a mass infestation of centipedes and the room was not as advertised online.

Family

8/10

Excellent

28 Oct 2014

Verified traveler

Nice Hotel, only one downfall

My husband and I recently stayed here on our honeymoon. The hotel staff is extremely friendly. The same people are there for breakfast through dinner and always had a smile on their face. The food for breakfast and dinner was incredible and such a great price.

We truly enjoyed our stay, but were disappointed in one area. The website (and fliers provided at the hotel) promote Muay Thai demonstrations and training. Since we both train at home, we were ecstatic to keep up with the routine on our trip -- in fact, this was our primary reason for booking this hotel. When we arrived we inquired about more details only to find out that due to short staff there are no demonstrations or training. We were told we could ask for someone at the restaurant to train with us, but they weren't sure if they're available. Needless to say, we were disappointed.

If you're not into Muay Thai, then it's great! If you are, just check prior to booking if there's someone available.

10/10

Exceptional

28 Jul 2014

jane

Beautiful beach and pool, lovely staff and restaurants. Hotel room was small, but we had 2 twins and a roll-away in the room. Nice bathroom. Hated to leave one of the most amazing places in the world!

10/10

Exceptional

29 Apr 2014

Daniel

Great hotel in the best area on the island

Great for couples and families. Its worth going on a longboat trip to phi phi lea, beautiful.

8/10

Excellent

26 Feb 2014

Al and Sandi

Out of the way, expensive to take a long boat to resort. Hotel does not provide shuttle to their resort. The beach is beautiful with a snorkelling reef right out front. Food and drink, were more expensive, as the restaurants are limited.Great get a way, if you want non crowed beaches, not recommended for singles, or those looking for night life.

Family

8/10

Excellent

15 Feb 2014

sophie

Great beach getaway

Fantastic private beach- away from the business of main phi phi area. The restaraunt is a little bit expensive compared to other places we stayed in thailand, but the food was the best! Well worth the price- especially because we would eat on the beach by candlelight! The breakfast spread was amazing too! It is really cheap to hire a private long boat and they are really fun!

Partner

10/10

Exceptional

30 Jan 2014

karl

Facilities: Good; Value: Affordable; Service: Outstanding; Cleanliness: Spotless;
great to walk down to PP village

10/10

Exceptional

01 Jan 2014

Andre

2 days of happyness

Everything was perfect. From the minute I arrived to the minute I left, it was a great pleasure to stay in this hotel and use its facilities. Service was excellent. Room and bathroom perfectly clean, modern and comfortable. Breakfast was excellent with many choices of cold and hot food. Swimming pool and the facilities around the resort were great. Initially booked 1 night but decided to stay an extra night. One of the highlights of my 3 week trip to Asia. Couldn't be happier. Will remember this experience forever.

6/10

Pleasant

16 Dec 2013

Verified traveler

This is a B-Minus

We originally booked a standard room at this hotel as it appeared from the website to meet our standards. When we got there, it was dated, and frankly a bit gross. We were not happy and asked to see another room. The second room (a "Superior") was actually quite satisfactory although we had to pay a sizable increase to upgrade our room. It was worth it to us to pay the additional $90/night. So, there are three categories of rooms. You will not be happy with the lowest category unless you are accustomed to low budget travel. The bungalows, which are the two highest grades, were very satisfactory. Just be prepared to pay a little more. The pool area is nice, the buffet breakfast is good, the on-site restaurant is edible (barely) for dinner. The Jasmine restaurant nearby is quite a bit better. The staff is very nice and eager to please. Don't be afraid to stay here but read the fine print. I don't think that the Holiday Inn next door is any better.

Partner

4/10

Poor

29 Nov 2013

Ryan

Outdated Hotel and no options in area

PP Erawan palms is situated on a strip of beach with 3 other resorts, including the Holiday Inn, on the north side of the island. Transportation (boat/ferry) to get there is like cattle herding as they put stickers on you with your hotel name and will not communicate with you. You are just shuffled along from boat to boat and watching your bags can be stressful. The resort itself is very outdated. If you do not get the expensive poolside/beach villas, you will be in the base unit hotel rooms in the back of the resort. The bed is so uncomfortable, you will check twice to make sure you are not sleeping on a box spring. The water pressure is a trickle at all times, as well. The food is not good, but you can get toast and fruit. Your beach area is right next to a main gypsy longtail area, which is like swimming next to an expressway. Your ocean area is a roped off box surrounded by water traffic and ferry transfer. Walk down the beach to the Holiday Inn for a huge and better swimming area. However, if you are looking for the brochure beaches, you will need to rent a longtail or speedboat (1200Bhat/5000Bhat for 4 hrs) to get ot other beaches and islands around the area. This is totally worth it and will get you the crystal blue waters. The hotel staff is very unhelpful when it comes to transfers, activities and the prices are terrible (offered 7900 bhat per couple for 4 hr snorkeling).

10/10

Exceptional

06 Nov 2013

Jennifer

Service: Go the extra mile, Very welcoming;
Be prepared to have to pay 1200 baht for a long tail boat from Tonsai. We were aware of this from other reviews and we managed to get it for 1000

Partner

6/10

Pleasant

09 Oct 2013

Verified traveler

Food ok, expensive and taking advantage of the isolated location. Staff did not speak good English and trying to get information from the was difficult. Hotel was clean and staff appeared friendly. Breakfast was ok. Surrounding area was beautiful.

10/10

Exceptional

28 Aug 2013

Mer

Amazing hotel

The staff the best, nice q gentle, amazing continenal breakfast. Excelent to relax!

10/10

Exceptional

28 Aug 2013

Vanessa

Away from the hustle and bustle this place was absolutely stunning and the staff were outstanding.

8/10

Excellent

13 Aug 2013

Verified traveler

Welcome to The Beach

Right on the beach! Amazing supper right on the beach complete with entertainment! Only trouble is it's a little cumbersome getting to the resort from the main area - expensive to take a long boat and only 2 ferries a day. Bathroom could use an upgrade but the rest of the room was perfect! Staff very friendly! Beautiful location!!

6/10

Pleasant

12 Aug 2013

Andy

Erewan Palms Resort

The resort feels quite old and a bit dated. It is a 45 minute boat ride from the main pier, but that is a good opportunity to see the island. The restaurants are nothing special (but rather expensive) and there is no shop at the resort (but a small store at the nearby Sea Gipsy village, and a lovely restaurant there). At lunchtimes there were cruise ships which arrived as part of their cruise package and so the resort went from being quiet and empty to full and noisy until their buffet had finished and the ship departed. So not laid-back and relaxing all the time (and we went out of season...).
Its a nice location and has a lovely beach. A very short walk (2 mins) to the other side of the island is an excellent place to see the sunset.
Not a place to stay if you want the bright lights and party atmosphere of Ton Sai bay.

Partner

8/10

Excellent

24 Jul 2013

Verified traveler

Attentive service

The resort was great, a bit far from the main village, so we had to take a long-tail boat. All personal was very polite and the food was good but expensive, since there is only them out in the area.

Family

8/10

Excellent

17 Apr 2013

Verified traveler

Blissful location for a short stay

A glorious location and a lovely warm welcome. This would be a fabulous stay for a short period but its remote location would perhaps render it less suitable for a longer stay.

Partner

8/10

Excellent

11 Apr 2013

Zack

Great

This hotel is very discreet. On the other side of PP Island which is nice. The beach was Amazing. The best beach i have ever been. When it was low tide. i can go all the way probably 200 meters and water is still on my knee and i can see the coral and the fish. swimming around my feet

Partner

10/10

Exceptional

11 Apr 2013

Michael

Amazing resort hotel in paradise!

The staff at this hotel were extremely friendly and try to make your stay as comfortable as possible. The room was massive and very clean. The location is amazing... set on the stunning Leamtong beach at the north of the island. Expect to get your feet wet in order to get to the hotel. You arrive on a long boat and walk from the beach to reception. The food at the 2 restaurants was superb and very reasonable in price. You could also have a massage service on the beach and there are lots of water activities and tours which the hotel can arrange for you. There are only 46 rooms so you feel like you get a more personalised service compared to other hotels. Also the nightly rate was very reasonable compared to some others.

8/10

Excellent

04 Mar 2013

Brett and Kerri

Beware of the air conditioner.

All fantastic except for the air conditioning in the room. Air con struggled to blow out cold air & left room slightly warm during the night.

10/10

Exceptional

16 Jan 2013

Verified traveler

"great for couple time."

Before arriving in Phi Phi some fellow travelers had said it was, full of crazy youngsters. P.P. Erawin was at the furthest tip of the island and had nonw of those trappings. It was a quite place to enjoy our company. We went snorkling and enjoyed the sunset. Gorgeous.

10/10

Exceptional

02 Nov 2012

Garry

A fantastic expeirence

This hotel is in a lovely location on a small beach with amazing views.

8/10

Excellent

27 Oct 2012

Verified traveler

In my opinion, it is wise for me to choose this hotel. If I go to vacation on PhiPhi Island next time, maybe I will regard this hotel as my good choise.

Family

8/10

Excellent

09 Jun 2012

Teresa

Facilities: Good; Value: Affordable; Service: Professional, Friendly; Cleanliness: Pleasant;

10/10

Exceptional

05 Jun 2012

Deb

Facilities: On a par with price; Value: Good considering remote; Service: Outstanding; Cleanliness: Fine;
Chili pepper restaurant authentic, cheap and tasty. Seek it out

Family

6/10

Pleasant

19 Mar 2012

Verified traveler

Nice but needs work

We stayed for 5 days at Erawan Palms and had a perfectly nice time. The service was nice and the food was excellent. The room was clean and comfortable.

HOWEVER, from day two we had no hot water and our toilet only flushed once an hour. This was reported to the desk on three separate occasions and nothing was ever done. I suppose we should've made a bigger stink about the issue or demanded a new room...

Overall its worth the money if what you want is to COMPLETELY get away from modern civilisation without losing the 4-star comforts.... The resort is a bit of a trek from the port, but if you want utter isolation and peace, this place will due. You might need to get a bit demanding with the staff if things go awry though.

8/10

Excellent

14 Feb 2012

xiaoshan

beautiful sea,quiet island

our honeymoon deco has been ignored.anyway,we like the swimming pool.Staff are nice but withour efficiency.we ordered a dish in sawadee belonging to the same group. but it took 40minutes.we wait for check in time for a long time.why not make it earlier to match ship schedule?or can't clean the room asap?

10/10

Exceptional

12 Feb 2012

Carol

p.p Erawan Palms, Phi Phi

Beautiful bungalow. Beautiful beach. Secluded and very quiet. Just what you need after a few days in Bangkok!
Wonderful and welcoming staff.

10/10

Exceptional

03 Jan 2012

Erman

Great

Very Beatiful hotel with a reasonable price

Restaurant prices are a little overpriced but the location everything is fine

It is reachable with longtail boat with 15 mins only and on the road there are beatiful sights

8/10

Excellent

21 Nov 2011

Catalina

The Erawan Team is lovely!

I stayed for a few days at the Erawan recently.
The team picked me up directly from the Ferry Stop and took me all the way to my room! They were absolutely adorable! Very helpful!
The surroundings are beautiful and the resort has all the facilities you'd expect.
The only thing that was missing were the bean-bags and umbrellas by the beach, but you'd easily lay down in the places around the hotel.
I will definitely get back there! Amazing customer service!

8/10

Excellent

27 Aug 2011

Scott

Amazing Service

Although the facilities are simply okay (air conditioner was too small for the size of the room, towels and linens were not regularly changed, and furniture was quite old), PP Erawan Palms will always be one of my FAVORITE hotels. Not only is the location beautiful, but the service was incredible. I was stung by a jellyfish on a day trip and upon returning, I asked the staff if they had any after-bite or meat tenderizer. Although they did not, they sent a team into the garden to gather some sort of plant which they then beat into a paste and applied on my thigh for me. It was both a hilarious and heartwarming experience. I would highly recommend staying at PP Erawan because the team that they have working there is truly oustanding!

8/10

Excellent

21 Aug 2011

Roni

Piece and quiet in Phi Phi

Excelent benefit for your money. Just the shower wasn't very good. Friendly and helpful staff. Excelent location if you want some peace and quiet and enjoy wonderful beach.

Partner

4/10

Poor

20 Jun 2011

Javier

Bad location

The location of the hotel was not good. If someone wants to move around the island has to pay a lot of money for the taxi as there is no road to go to the city centre. Also, if you want to contract an activity are very expensive.

8/10

Excellent

19 Jun 2010

John

Koh Phi Phi

Quiet location. No convenience stores around. Can go to Ton Sai for shops by longtail boat. No outside calls from rooms, only from front desk. Room was basic, but good. In the middle of four resorts within short walking distance, so there are choices for dining. Area is good for getting away for some downtime.

8/10

Excellent

19 May 2010

Roni

Great Value and Amazing Location

We were greeted with wet towels and drinks! The whole stay was very pleasant, and the location is awesome. I only wish there were more restaurants around or that they had an all inclusive deal!
BTW: this side of the island is pretty pricey!

Partner

8/10

Excellent

16 Dec 2009

bob

PP Island what a place

Need a place to relax and look out over the ocean, PP Island is tha place.
After only three days we were chilled out and totally relaxe. Great hotel.

10/10

Exceptional

21 Mar 2025

Janine Christina Sabine

Entspanntes Ankommen, durften sogar früher ins Zimmer einchecken. Strandliegen leider etwas hart, manchmal gibt es Lederauflagen. Früh schon oft alle Liegen belegt. Aber Personal ist bemüht weiter zu helfen. Zimmer Service stellt früh schon Box vor die Zimmer Tür mit Wasserflaschen u frischen Handtüchern (falls benötigt). Frühstück auch sehr vielfältig und sogar Kaffeevollautomat:) Durften auch länger im Zimmer bleiben. Waren für 3Tage auf Kho Phi Phi und es war traumhaft:)

10/10

Exceptional

23 Jan 2025

Jacques

Personnel aux petits soins plage magnifique bonne cuisine avec quelques autres restaurants autour
Bref très bon séjour

Partner

10/10

Exceptional

28 Dec 2024

Mads

dejligt hotel god beliggenhed mulighed for forbedr

Rigtig dejligt hotel vi boede i et af husene bagerst med udsigt ud over havet desværre kunne internettet ikke rigtig nå ind på værelset et stort minus madras der meget hårde og lidt ærgeligt når man har en altan at man har to ikke særlig gode stole at sidde på at nyde udsigten. Morgenmaden var dejligt bortset fra at der ikke var andet end syltetøj og putte ovenpå mit brød.. Men et rigtig dejligt hotel jeg meget gerne vil besøge igen

Partner

2/10

Poor

30 Aug 2024

Stefan

Wir waren bereits in vielen Hotels in Thailand, mit ausnahmslos positiven Eindrücken. Dieses Hotel ist eine Frechheit: überall Dreck, Schmutz, Defekte. . Finger weg

Leisure Family

6/10

Pleasant

05 Mar 2024

Volker und Silke

Frühstück war sehr einseitig, zB immer die selben Früchte...

Leisure Partner

10/10

Exceptional

09 Feb 2024

Magui

Hotel un poco viejo, buena relación precio calidad.. alejado del centro de phi phi que solo se puede ir en bote que tarda aprox 40 minutos.
Personal súper amable 👏

Leisure Family

10/10

Exceptional

07 Feb 2024

julie

Le lit est vraiment trop dur

Leisure Partner

8/10

Excellent

03 Feb 2024

Mattia

Bel soggiorno rilassante, personale disponibile e buona spiaggia.
Materassi DURI come il marmo.peccato

Leisure Partner

10/10

Exceptional

18 Apr 2023

Verified traveler

Amazing environment and very lively staff

Overall great experience, with a very lovely staff.
The location is just unique, in the very top of the phi phi island, far from the turmoil of tai son pier.
I had to make a mediocre rate for the comfort as the bed mattress was really too thin. I do not dislike hard mattresses, but in that case à lower pillow would have been appreciated.
Otherwise the place is very clean in spite of the proximity to the sea, and this thanks to the very caring staff.

Partner

10/10

Exceptional

13 Jan 2023

john

Hôtel merveilleux

Une semaine de rêve. Notre chambre devant la mer très confortable . Aucun défaut et surtout un personnel très professionnel et très sympathique.je conseille fortement cet hôtel. Merci pour tout

Partner

10/10

Exceptional

12 Jan 2023

Johan

Great stay great beach!

Great stay and great location. Felt at least as a 4-star hotel. Very good service. On of the best beaches with pure sand, no gravel or rocks. Close to Bamboo Island which was really great! Great local restaurants just nearby.

Partner

10/10

Exceptional

15 Mar 2022

camille

Très bien!

Avis en période de Covid :
Service au petit soin du matin au soir. La plage est belle et calme et l'on peut profiter de coins à l'ombre.
Le restaurant de l'hôtel est bon (bien que "cher" mais ce qui est à relativiser par rapport au cadre au service et à la qualité des mets (tout ce qu'on y a mangé était très bon), le petit déjeuner copieux mais les ingrédients ne sont pas de très grande qualité (jus et yaourt par exemple).
Bien placé grâce au système de speedboats disponibles plusieurs fois par jours bien moins cher que les long-tail boats et d'autres petits restaurants locaux sur la plage. Possibilité d'accéder à l'arrière de l'hôtel pour le coucher de soleil.
Petit point negatif aussi sur la litterie de notre chambre où le matelas était à ressorts ce qui ne m'a pas non plus empêcher de très bien dormir.

Partner

8/10

Excellent

29 Nov 2019

Verified traveler

Direkte Strandlage, ruhig, sehr nettes Personal, gutes Essen

Leisure Family

8/10

Excellent

17 Apr 2019

Verified traveler

Pengene værd

Lækkert hotel tæt ved strand, og med god pool. Meget venlig service og betjening. Gode muligheder for at tage deres færge/transport (kun 200 bath pr tur) ind til Tonsai. Rent og stille værelse, dog mange myg omme ved søen. Det var svært at sidde på terrassen efter mørkets frembrud pga sultne myg. Der er også muligheder for snorkling ved rev ved hotellets strand men pas på bådene.
Det er muligt at se solopgangen fra hotellets morgenmadsbuffet og solnedgangen fra deres Good View Restaurant. Vi havde booket 2 nætter men forlængede med 2 mere, og de sørgede for at vi kunne blive på de samme værelser.
Alt i alt en rigtig god oplevelse. Kan klart anbefales.

Family

8/10

Excellent

05 Apr 2019

Verified traveler

ビーチで静かに過ごせるし、ロケーションが良かった。ただ上の方の部屋になってしまうと急な階段や坂道を登らなければいけないので小さい子や、年配の方は大変かもしれないです。私は大満足で延泊してしまいました！近くにお店はほぼないので行く前に色々買い込んで行くのが良いです！

Leisure Family_with_children

10/10

Exceptional

05 Feb 2019

Nathalie

Établissement simple situé dans un bel endroit très calme ,propre, literie récente mais un peu ferme personnel agréable.les bungalows en première ligne vue mer sont les 103 104 105 106 .il y a 2 chambres par bungalow qui peuvent être communicantes ou pas ( très mal isolées au niveau phonique mais comme souvent en Thaïlande )
Nathalie

Partner

4/10

Poor

08 Aug 2018

AKI

衛生面が気になるホテル

寝ようとしたら、シーツに汚いシミが多数あり気持ち悪くなりました。明らかに前の方が使用したシーツそのままでした。
見かけは綺麗なホテルだったので、大変残念でした。
スタッフに言うと、直ぐに取り替えてくれたのが、救いです。
ポットが部屋に設置されていますが、これも臭いです。
何が原因だか分かりませんが、ピッピ島でウイルス性胃腸炎になり大変な旅になりました。

10/10

Exceptional

22 Dec 2017

Verified traveler

Sehr schönes, ruhiges Resort am Strand

Das Hotel liegt direkt am wunderschönen Strand. Es stehen genügend Liegen bereit. Der Pool ist sauber und bietet einen super Blick auf den Strand.
Das Frühstück ist in Ordnung, jeder sollte hier etwas finden.
Das Personal ist sehr freundlich und versucht den Gästen jeden Wunsch von den Lippen zu lesen.
Die Zimmer sind in Ordnung, das Badezimmer ist mit einer Regendusche ausgestattet.
Alles in Allem ist das Resort wirklich für jedermann zu empfehlen! Wir kommen gern wieder!

8/10

Excellent

15 Nov 2017

マッキー

スタッフがフレンドリーで親切、また行きたくなるホテル（レームトーン・ビーチ）

同じピーピー・ドン島でも、トン・サイ湾とは全く雰囲気が違います。
トン・サイ湾は騒がしくても構わない人向け、レームトーン・ビーチは静かに過ごしたい人向け。
レストランの数は限られていますが、ホテルのレストランでも、ホテル横のローカルレストランでも値段はあまり変わらないので毎回レストランを変えて楽しむこともできました。

ピーピー・ドン島に泊まるメリットはマヤ湾がプーケットからのツアー客で混雑する前に行くことができること。
トン・サイ湾からは6：30発のツアーが出ていましたが、多分レームトーン・ビーチからはツアーは出ていないはず（=>現地でもう一度確認してください。）
私たちはロングテールボートを貸し切って行きました。ツアーでない分、自分の好きなように行先や滞在時間がアレンジできるのでロングテールボートにして正解でした。

10/10

Exceptional

04 Sep 2017

Verified traveler

コストパフォーマンス高いです

部屋がとても広く快適に過ごすことができました。朝食（無料）、夕食（有料）も美味しかったです。
中国人が多いので苦手な方は他のホテルのほうが良いと思います（レームトンビーチ自体中国人だらけなので他のホテルも同じかもしれませんが）。

レームトンビーチはどの時期でも100%海に浸かって（膝くらいまで）上陸しないといけないと思いますのでハーフパンツとサンダルで来たほうが無難です。

8/10

Excellent

13 Apr 2017

Verified traveler

Super toller Strand und super schönes Meer!
Preisleistungsverhältnis stimmt absolut!
Leider ist das Essen im Hotel sehr teuer (europäische Preise) aber direkt neben dem Hotel gibt es mehrere Möglichkeiten etwas zu essen.

4/10

Poor

26 Feb 2017

Verified traveler

비싼 가격대비 시설 및 서비스는 별로인 호텔

램통비치에서는 나쁘지 않은 리조트입니다. 작은 풀장 1개가 시설의 전부이며, 조용한 휴식을 원하는 분에게 추천드립니다. 리셉션 직원들이 불친절해서 불쾌하기도 했습니다.

10/10

Exceptional

08 Feb 2017

Ana Akemi

Calma no meio da agitação.

Ficamos num quarto com acesso à piscina o que foi uma delícia! O quarto não é muito grande, mas tem bastante espaço nos armários. A coberta (tipo futon) não tem um cheiro muito bom, acho que é umidade, mas não achei muito grave. A internet é inconstante. O café da manhã é básico comparado ao padrão na Ásia (que não têm igual no resto do mundo). O hotel fica bem no meio da cidade entre as duas praias com fácil acesso à pé a tudo. As ruas estreitas, pietonais e cheias de lojinhas parecem um labirinto, o hotel então é um sossego dentro desse movimento todo.

Partner