Phi Phi Natural Resort

Thailand , Phi Phi Island
PHI PHI, Moo 8 Leamtong Beach, 53
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100 reviews shown

2/10

Poor

08 Feb 2026

mahour

It is a beautiful hotel and has a nice view.
But the staff there were not very nice at all. We didn't ask them any more questions. The way from the room to the lobby was very far and we didn't call for a car to come after us. They kept telling us to go outside and it would come right away. We stood there in the heat for a quarter of an hour and a half, but the car didn't come. We went up three more floors to call to see if the car would come. It still didn't come, so we walked. Because they were late coming after us, all our plans were delayed. After 10 o'clock, the car wouldn't pick us up. They wouldn't serve anything until the dining room. No shops were open.
When we arrived the first day, even their shampoo was empty. When I came out of the shower, we called and after 10 minutes they brought shampoo.
The shower was broken and the water wasn't hot, so we took a cold shower.

Leisure Partner

10/10

Exceptional

21 Jan 2026

Justyn

Always a pleasure staying here!! Thank you Chintana!!!!

Leisure Self

8/10

Excellent

15 Jan 2026

Rupendra

Yes

10/10

Exceptional

14 Jan 2026

Yun Yun

Staff are all very nice and helpful especially on transporting our luggages! The ocean is amazing clean and clear. The private beach area is somewhere I can stay all day long. It's away from the busy Tonsai beach so more quiet and peaceful here. Breakfast buffet got lots variety to choose from.

Leisure Friends

10/10

Exceptional

02 Jan 2026

Andres

We stayed one night at Phi Phi Natural Resort as a family of four (two adults and two kids) and had a very positive experience.

We stayed in a pool villa, which was very nicely set up. The room had a rustic, ecological style that fits perfectly with the nature-focused concept of the resort. The location is truly unique — beautiful, peaceful, and very easy to access thanks to the resort’s partner ferry service.

From the moment we arrived, the staff was extremely helpful. Check-in was smooth and fast, and the team immediately helped us with settling in and arranging tours. The beach is gorgeous, excellent for snorkeling, and also a fantastic spot to watch the sunset.

What really stood out was the level of care shown when our youngest son (12) had a stomach upset during our stay. The staff was incredibly attentive, flexible, and proactive — helping us adjust tour plans and departure times, and constantly checking if we needed anything. A special mention to Chintana from guest relations, who went above and beyond to support us during this situation.

Thankfully, our son started feeling better, and we were able to truly enjoy the experience. Overall, a wonderful stay with outstanding service. We would definitely recommend Phi Phi Natural Resort.

Leisure Family

8/10

Excellent

14 Dec 2025

Alexandra

Absolutely stunning views, photos match what is there. The only negative I can think of was the beach had a few bottles etc that had washed up and not been cleared.

Was great for snorkeling!

Leisure Partner

8/10

Excellent

30 Nov 2025

TANYA

Beautiful location 5 star plus, sadly we were there during a very rainy time, not much sun to enjoy the beach and water. Would love to go back when sunny. Hotel and staff were great.

Partner

10/10

Exceptional

26 Apr 2025

Lawrence

We enjoyed our time at this resort. Great facilities and the staff were helpful and friendly. The food options were vast, fresh and delicious. Beautiful location and picturesque beaches

Leisure Family_with_children

10/10

Exceptional

16 Apr 2025

Lisa

Fabulous hotel.

Lovely, friendly staff. Beautiful location. Genuinely could not fault at all.

Friends_and_family Family

10/10

Exceptional

05 Mar 2025

Allison

The food was so good and the resort was beautiful. Right on the water and there was a great place to get massages. Definitely recommend!

Leisure Friends

10/10

Exceptional

07 Feb 2025

Hasibur

Best place ever

Partner

8/10

Excellent

07 Feb 2025

Sam

Very good

8/10

Excellent

11 Jan 2025

Jeana

The view were beautiful from our deluxe cottage. It was so peaceful and quiet. It was easy to get a longboat for a day oit on the water. Shopping was limited and the food everywhere on this part of the island was a bit tasteless. We were looking forward to the spicy and flavorful food we have come to love in Thailand. But the staff was super friwndly and helpful! They made it worth it.

Leisure Friends

10/10

Exceptional

05 Jan 2025

JULIE

The best place on phi phi islands

Everything about this place was just what I thought it would be and more
From the place to the staff to the food
Just beautiful really did not want to leave

Self

10/10

Exceptional

30 Nov 2024

Hasnain

Amazing hotel with private beach facility !!

8/10

Excellent

20 Nov 2024

WEI

-Beach front beautiful facility
-Great pool and sizeable
-Nice breakfast
-Amazing fire show at dinner time

-Timber room in the wood is tranquil but humid

Leisure Family

8/10

Excellent

13 Jun 2024

Heather

Overall the site is nice but we did have a few customer service issues that I would just expect better with. Slow service in restaurant to order drinks etc, delay in check in, not great with a request for the room.
I would stay here again though and the location is stunning

Leisure Friends

10/10

Exceptional

09 May 2024

laura

Beautiful, peaceful place. Espectacular

8/10

Excellent

18 Apr 2024

Walid

It was nice

Leisure Partner

10/10

Exceptional

26 Feb 2024

Ronald

Idyllic island paradise hotel with friendly professional staff! I’ll come again!

Leisure Partner

10/10

Exceptional

21 Feb 2024

Aleksandra

Gorgeous place, clean pool right above the sea, very friendly staff.

Leisure Friends

8/10

Excellent

31 Jan 2024

Korawan

Strong toilet odor and water is dripping from the restroom ceiling at room 109.

Friends_and_family Family

10/10

Exceptional

21 Jan 2024

Justyn

Staff were absolutely EXCEPTIONAL. Specially Tou the Bellboy!! Thank you Tou!!

Leisure Self

2/10

Poor

08 Jan 2024

Verified traveler

Wouldn’t go back.

Internet doesn’t work. They lied about why, blaming the government. Everywhere else seems to have perfectly fine WiFi.
Used all of our data instead on, on work stuff.
10 minute up hill walk from check in to room. Then 10 minute walk back down to access beach, restaurant, bars etc. they think this is acceptable because there is a shuttle ever 20 minutes (it’s not regular at all).
The advert in hotels.com is nothing like the actual stay, rooms aren’t anywhere near as nice as we assumed through the advert. Beds were rock solid.
Breakfast bar wasn’t fun, huge queues for coffee machine which didn’t work in the end.
Huge queue for any quality food, ie one omelette chef with one pan for hundreds of people.
Fried eggs are available for 5 minutes then it takes 10 minutes for them to be refilled.
They only sell small bottles of water at a high rate.
Male staff were acceptionally rude.
Essentially we were left to feel like cattle being herded and we were just a cash machine.

Expected much better quality with the price tag.

Partner

8/10

Excellent

30 Dec 2023

Angela

A wonderful warm welcome was given upon our arrival, and we were processed through check-in very quickly and efficiently. As the resort is spread over a large area, and might I add, beautiful gardens, you are taken to your room via a golf cart, which was great. The rooms are immaculately clean, and towels and bedding are changed daily, although I think this is unnecessary. The breakfast included is OK but by no means amazing.
Overall, I've been very happy with our stay here and would definitely return. It's not a 5 star resort and the good value price reflects that. Oh, and you get a plate of fresh fruit delivered to your room daily. Definitely recommend

Leisure Partner

6/10

Pleasant

24 Dec 2023

Verified traveler

Inconvenient Location to Experience the Island

While the location is nice once you make it to the hotel, it is very hard to reach or leave without taking a shuttle at a couple pre-scheduled intervals. Otherwise, you have to take a private boat shuttle at great (relatively) expense. I spent almost as much getting to and from there as the cost of the room. If you are looking to get away from it all and see relatively few other tourists, maybe this is your spot.

Self

10/10

Exceptional

25 Nov 2023

Christophe

Great resort for R&R. Staff are happy to assist or accommodate.
4 days minimum required to appreciate the resort.

Leisure Self

10/10

Exceptional

06 Jan 2023

Agata

Excellent

We have a Superior cottage - lovely and quiet. We will be back

Partner

2/10

Poor

05 Jan 2023

Mark

expectedly overpriced

The Bad

1. This is far off from everything, you need to get a private long tail or work with the scheduled ferry (300thb/one-way).

2. Standard rooms, wow, what a ripoff.
Standard is an overstatement at this price. And expect a 15min walk unless you wait for the complementary truck to drive you..

3. Dinner and lunch averages around 250-350 per dish.

4. Hotel doesn’t collaborate with any ferry’s leaving phi phi, solve it yourself :)

5. This place is huge and under utilised, feels like a ghost resort. And this was during Dec/Jan

The good

1. Good day trips and activities that are not on the island…

2. Diving school next to the resort is good

3. Breakfast is “ok”

4. Beach and water is nice

5. Few restaurants further down the beach with more reasonable prices. If you feel 350/person is reasonable. Sans alcohol.

Summary, wouldn’t stay here or recommend it to anyone.

Friends_and_family Family

10/10

Exceptional

20 Apr 2022

Ross

Loved the Serenity. Very quiet and peaceful with lovely beaches close by. Lots of wildlife. Dont come here if you want a shopping holiday.

Leisure Friends

10/10

Exceptional

21 Jan 2020

Corey/jennie

The Natural Resort is a welcomed step back into a time when the
service and hospitality combination was a mainstay.
The expansive resort is located on Phi Phi’s most northern tip and is
far away from the party crowds. The resort replicates a fifteenth
century Japanese fiefdom and the architects and engineers have created
something to behold regarding their execution. From the expertly
landscaped vistas to the rolling pathways, every angle of the resort
is designed to please the eye; and every operational system is
seamlessly blended; point of view presentation and aesthetics are
paramount. The resort models its rate selections to represent the
guest’ chosen class within the village.
Spend the extra investment and treat yourself, you deserve the
attention – right? You’ll understand immediately how the extra
investment returns its dividends.
My wife and I focus on several key indicators:
Maintenance and upkeep; cleanliness; service and attentiveness; and
does the resort excel at it defined purpose. The Natural performs
brilliantly on all fronts.
My wife and I stayed here for twelve days and loved the experience.
She remarked: She will miss this resort as we move on to our next
destination.
We operate businesses that thrive and depend on customer satisfaction.
We like to believe we recognize a wining model when it presents.
As mentioned earlier, if you are on the fence, just do it. When you
are immersed within your decision, you will smile – trust us.

Leisure Partner

6/10

Pleasant

09 Jun 2019

Verified traveler

The check in of this location was very easy and the staff was extremely friendly throughout our entire stay. They provided a shuttle to our room and helped us with our luggage; they also explained the layout of the resort. Overall, the room was clean but there were little bugs on the bed and we had a family of geckos in our bathroom. Obviously, this is a nature resort so animals are expected but we were not fans of either. Also, there are no shops to buy snacks nearby so you have to purchase the snacks from the mini bar because everything is on the main pier and you can only get there via boat. Due to not having an ATM nearby the resort allowed us to charge our massages to the room which was very convenient. Another negative aspect is that the beach location of the resort was very small.

Leisure Friends

8/10

Excellent

22 Apr 2019

Fernando

Read :)

Its very far from everything. You have to take a 35 min ride on a boat, the hotel provides a discounted rate for guests. If you dont like to walk or if you cant walk uphill, this is not for you. The hotel helps you with your bags when you get there and when you leave, but for everything else, get ready to walk up and down, its a kind of cabañas connected with roads set up (beautifull set up). When you get there, basically you stay there. There is a few restaurants with good food and one convinience store. You can only enjoy the beach before 2pm, after that, forget about it, the tide takes the sea away and you only are going to able to get your tip toes wet, so, because all the tours are in the morning, maybe you are going to be able to enjoy the beach if you dont go to any. Food and drinks are kind of expensive. I can say drinks are more expensive, like double more. Over all, the hotel set up was beautiful, the staff was very helpfull, the guy selling the tours next to the front desk speaks spanish!!! (Personally I was impressed so I have to mention it) food was very good.

Partner

4/10

Poor

07 Jan 2019

Verified traveler

My expectations were high because of very high price, four stars and impression by net info, however when we were shown our \"regular\"rooms, it was apartment rooms in an apartment building farthest away from the water. Terrible. Couldn't even see the sea. Reception, restaurants and breakfast close to/by the water. As with many places I´ve seen, they seem old, worn down, not well taken care of. big plastic tubes on the beach from \"machine\" buildings.

10/10

Exceptional

31 Dec 2018

Verified traveler

I like that it was not a crowded noisy area and it felt good to be able to enjoy the natural beauty of the island.

Leisure Friends

8/10

Excellent

28 Sep 2018

Phillip

First time to Koh Phi Phi

Getting to the hotel wasn't that easy. Once we landed at the pier from Phuket, it was up to us to find a taxi boat. The hotel did not have any kind of service to get us there and plenty of taxis were trying to upcharge us.

The actual stay and food was good for the breakfast and surrounding restaurants. The night view while eating dinner on the beach was really nice.

We went kayaking and the beach was absolutely gorgeous during the day.

The only other gripe I have was the cleanliness of the room. There were little bugs running around the sink.

Family

4/10

Poor

02 Apr 2018

Megan

Far from anything

We stayed at this hotel for three nights. We did not know that there was a ferry that we could take to the hotel that cost 200 baht. We ended up hiring a boat to take us to the hotel and it cost 1200 baht. The first room we were put in was infested with ants including the bed. We told the staff. They came and sprayed our room and there was still ants in our bed and in the room. They moved us to another room in the same building. This room was also infested with ants including the bed. We asked to a refund and wanted to change hotels. They refused and they also refused to upgrade our room. We contacted Expedia and Expedia advocated for us. We ended up get moved to a upgraded room. This room didn’t have ants but the beds are rock hard. They are harder than the average Thai bed and the pillows are also rock hard. There was a sewer smell coming from the bathroom. The rooms were very run down. The air conditioning works well. The private beach advertised is all rocks and you are unable to lay on it. The other beach has boats coming and going all the time. There are also Tractors going up and down it all day and there is broken beer bottles scattered all along the beach. The food is very expensive on this side. Also if you want to go to town you either have to wait to go on the ferry which stops at 530 or pay for a boat which is around 900 baht one way. The ferry also does not run very often and it takes an hour to get to town. Overall we would not stay at this resort again.

4/10

Poor

20 Mar 2018

Verified traveler

Deceiving photos, rundown facility, rocky beach

The photos of the room unfortunately don't match the reality. The pictures convey a rustic, charming hotel. The reality is that the rooms are a lot more bare and basic. Our mattress was horrible. I've dealt with rock-hard mattresses in other hotels, but that wasn't even the case here. The mattress felt like it was literally made out of cheap wood or cardboard, with not even a semblance of padding of cushion on it. Luckily we were only staying for one night. The bathroom was okay, the shower was very small with one sad little shelf that can hold just a bar of soap. Eventually, there was a continuous noise and the bathroom started smelling like sewer (maybe from using the shower or using the sink?) which was even more off-putting.

The hotel grounds themselves are depressing. Construction sites/what looks like a trash heap on the way to my room, a giant standing 'pond' of still water that's a magnet for mosquitoes, depressing, rundown restaurants (one restaurant had a fish tank that looks like it hasn't been cleaned once in years- cloudy water and lots of green algae). Luckily, the bed came with a mosquito net.

The beach is a strip of extremely rocky shores and shallow waters, and a strip further down that's populated by longboats, and more rocky waters. Suffice to so, we didn't see a lot of swimmers and hardly did any swimming ourselves.

Just all-around disappointing. The staff were helpful and the breakfast buffet was decent, but it wasn't a very relaxing stay.

2/10

Poor

02 Mar 2018

Chris

Food poising from resort ruins trip.

My wife and I got food poisoning from the hotel restaurant and were sick in our room for almost the entire trip. The staff were helpful in getting us to the doctor , but had to fight to get the meal taken off our bill and they still charged us for drinks from the meal the day we got sick.

Partner

8/10

Excellent

19 Feb 2018

Chris

Great Views and Location

Property is nice, but not what we expected from the pictures. Doors/Windows have big gaps in them, letting all types of insects into the room.

We were bit insesently during the night while we tried to sleep.

Other than the bug issue, the property is nice and the staff is friendly.

4/10

Poor

09 Jan 2018

Ben

Great potential but overall disappointing

Cons: Very uncomfortable bed, staff were a bit slap dash- they did try- but a lot got lost in translation. Breakfast was very disappointing and wifi didn't work in rooms-
Which was difficult as we were still planning our trip. Pros: quite private, quiet and a nice restaurant - Chilli and Pepper thats a 15min walk up the beach.

Partner

4/10

Poor

07 Jan 2018

Kevin

Not what we expected...

Rude staff with limited English.
Poor facilities considering how much interest the area gets.
Public Beaches covered in plastic waste and garbage.
Private Beach is a joke. 3 foot wide with sand that is covered in rocks.

Partner

4/10

Poor

26 Dec 2017

Verified traveler

Find a better hotel

Like many said.. something wrong with the management and service. Wish I read the reviews before making reservation. Wifi doesn't work any where in the property although they say it works in lobby area. I waited for 5 minutes to join the network that never worked. The solution from them is keep trying. When we arrived at the room, the AC wasn't started. It was extremely hot. Remote seem little complicated to follow. Asked staff to turn on AC, he just turned on just fan and left. We thought AC will start some time. After sometime, I learnt the remote and turned on the AC myself. Food from the restaurant is bad. Soup is cold and seem like they just added curry paste when we asked why the color is different from the picture in menu. We started walking around to find better food, and went to sunset in Holiday Inn. Amazing view, food and experience. Nice service. We were supposed to return to Phuket next day, but extended our stay at Holiday Inn instead (although more expensive than Phi Phi Natural). I don't recommend staying in Phi Phi Natural resort.

Partner

4/10

Poor

27 Nov 2017

Steve

One to avoid!

The hotel is situated a ferry ride away from the main port and looks great on the web but when we got there, they explained that our 'Standard Room' was situated 10 mins walk away up a steep hill and to get there, they had a regular shuttle service that ran every half an hour! However, the shuttle only ran until 10pm. The bar also shuts at 10pm and the restaurant even earlier!
We were told that there was a private beach and a pool but when we went to investigate the private beach we found that it was very small and strewn with large boulders plus it was covered in empty bottles, fast food wrappers etc washed up on the shore. The swimming pool is very small and again, was very dirty.
We told the staff that we were not happy with the situation and to their credit, they straight away agreed to move us to their sister hotel Phi Phi Long Beach Resort just around the coast in Long Beach. It meant that we lost more time travelling the next day bit it was worth it!

6/10

Pleasant

20 Nov 2017

Verified traveler

Go to Zeavola next door

The hotel was mediocre at best and not worth the $700 we paid for 3 nights. We had many issues with our AC unit and called on staff several times to get it fixed. While they were responsive and came to the room several times, it never got fixed and we changed rooms on our last night. The room we got switched to was much nicer; however the bed was rock hard and very uncomfortable. The food wasn’t good at all. We went to Zeavola resort to eat our remainder meals after having two, overpriced and bad quality meals at our hotel. At the end of the day, you’re paying for the atmosphere of beautiful Phi Phi Islands but if I were you I’d go to a nicer hotel to make it worth your while.

Partner

10/10

Exceptional

13 May 2017

Mina Edmon

Nice hotel for relaxation only accessible by water

Very tranquil trip. Highly recommended for newly weeded. Nature is amazing. Worth the trip.

10/10

Exceptional

22 Mar 2017

Verified traveler

True paradise

I absolutely loved every second of my stay there. Extremely friendly and helpful staff. Food was excellent. The chef is amazing. I highly recommend if you want peace and quiet. Only bad thing is that you don't want to leave.

8/10

Excellent

19 Mar 2017

Rudi

Nice place to escape the madness

For anybody who wants to get away from the clubs and streetstall madness. The beach on which the hotel is located is awesome. Don't get scared if you on the hill as the hotel will shuttle you up and down if you need. 2nd stay here..Great spot.

Family

8/10

Excellent

03 Mar 2017

Lucy

Quiet restful hotel

Overall a lovely hotel in a very quiet location. Can be quite difficult to get to as you have to take the ferry as when we went no long tail boats were able to get here due to conditions. Lovely staff and nice welcome. Wifi is good. Only thing that let it down was travelling there and the bathroom floor was not cleaned very well; cigarette butt on floor and generally could tell it hadn't been thoroughly cleaned. Apart from that it is a lovely hotel with a great beach!

Partner

8/10

Excellent

02 Mar 2017

Verified traveler

Quiet oasis in beautiful setting

Helpful staff, comfortable older establishment, clean, great food and amenities.

10/10

Exceptional

27 Feb 2017

Katharina

Lovely hotel ! BUT: Don't change money on Phi Phi!

We've been 6 days on Kho Phi Phi.
Phi Phi Natural Resort is definitely more than 2,5 Stars. We stayed in a Bungalow with 3 People and it was big enough for us. The Bungalow was very clean and comfortable. Breakfast was tasty. And we loved the Location as it was quiet, not crowded and just beautiful. The only negative Point we have to mention is that a part of the staff was not too friendly, some off them never smiled or didn't even say \"hello\".
Besides you should make sure that you take some Money with you when going to Kho Phi Phi as there are no possibilities to get Money from any bank. And it's better to Change your Money into Bath before going to Khos Phi Phi. In Phuket I changed Euro in Bath for 1€-36,7 Bath, on Kho Phi Phi it was 1 € - 32 Bath!

Family

8/10

Excellent

02 Feb 2017

Karan

Good Service

The welcome by the hotel staff while landing in the laemtong bay was commendable.
Rooms were in good condition but you have to walk to come to the beach.

Partner

2/10

Poor

19 Jan 2017

VSk

Terrible hotel manager - advice to avoid

We don't normally write reviews and certainly not if we don't have anything positive to say, but we have felt compelled to warn future patrons of what to expect in the Phi Phi Natural Resort.

The hotel itself is basic with expensive poor quality food, warn out rooms with long walks for the majority to reception, which is also the only place you can find wifi signal.

This itself wouldn't normally warrant a one star review but the Phi Phi Natural Resort has a manager in the ubiquitous Vincenzo who could poison even the most wonderful experience with his sullen presence. Never has a person so laughably found himself in the wrong profession, with his style of service clearly being based on the Basil Faulty school of hotel management, without any of the residual charm or likability.

It would be impossible to list all his miss-deeds but the highlights include his utter refusal to help any of his guests unless it in someway benefits him. In looking for an early morning ferry to the mainland to catch a connecting flight he castigated one of his downtrodden staff for telling us about a ferry that wasn't in partnership with himself, after he had earlier told us there was no way to get off the island in time for our flights. In another example one of the couples we met in the hotel had to move rooms 3 times because of damp and broken facilities, with Vincenzo refusing to help look for a suitable rooms telling the couple that they should wander around the large complex by themselves

2/10

Poor

06 Jan 2017

Peter

0 out 5 stars

Worst hotel experience I've ever had. Staff were rude and unattentive. Failed to make the transfer from pier ferry to hotel. No apology for their error. Had to pay twice to get myself to and from the ferry. A cleaner completely ignored the do not disturb sign on the door and just walked in. Breakfast was disgusting. The room was old and unclean. The shuttle bus service to the room was a farce and never available. Absolutely appalling place.

4/10

Poor

05 Jan 2017

Derek

Location great rest not so good

Not enough information how to get to hotel ie the shuttle
Check in very slow despite having our confirmation with us
Tv not working contacted reception 4 times walked to reception twice a almost 10 minute walk took 6 hours just to rectify rooms due for a update much better places on island

8/10

Excellent

18 Dec 2016

Mari

Really quiet

It's a very nice quiet hotel with lots of green trees and different flowers on its territory. It has lovely views of the ocean and walking to our room (505 in a building) wasn't that long as it was told in the comments we've read before coming. The beach could be better, but as an option you can walk along the shore to a better one. The beds were really hard and we ended up with sleeping on the blanket, not under it :)
Be sure you brought some mosquito spray with you as you gonna need it a lot. All in all it was a really pleasant stay and we'd be happy to stay there again.

8/10

Excellent

27 Nov 2016

Kaitlin

Far from Phi Phi Town--secluded.

The stay was nice--they did upgrade our room to a villa and gave us a nice swan setup for our honeymoon. We did have trouble communicating with some of the front desk staff when trying to schedule time in the spa, though the manager was extremely helpful. The food was okay to decent--fortunately, because much to our dismay we were unable to return to the town at night to see the night markets. The front desk guy said they don't take out the long-tail boats at night because of large waves...not sure if that was true, or a method to keep us on the resort. We wish we had known before we booked--if you want a secluded experience, stay here. It is cheap for what you get. If you are island hopping and want to see the town at night, you will have to stay elsewhere.

10/10

Exceptional

27 Nov 2016

David

great stay. calm, quiet and relaxing

Partner

8/10

Excellent

25 Oct 2016

Verified traveler

Quiet and friendly

Helpful and friendly staff. Definitely a place to go if you are looking for a quiet place to stay. Cheaper rooms are quite far but the deluxe cottage was right on the sea and short walk away from the beach.

Family

10/10

Exceptional

05 Dec 2015

Excellent resort for remote romantic getaway

This resort deserves way more than 2.5 stars, I'd say 4 stars at least! There is everything you can wish for, very good restaurant right on the beach, a lot of free drinking water in the room, nice pool, massages and free internet (albeit not in the cottages, they are too far for Wifi, but works great around the pool, reception and restaurant area). The cottage we stayed in was very beautiful, with great views and fully renovated modern bathroom. The water pressure and temperature was fine once you figured out the fixture. The beds could be softer but perhaps otherwise they wouldn't have any massage clients! :) Everything was clean and perfectly serviced. We really enjoyed our stay in this little piece of paradise, where you get all the peace and quiet you want. The only caveat is the transportation, from Krabi airport, it took us one cab, two large ships, long tail boat and a tractor to get to the resort, definitely not for handicapped or faint of heart, but it was all worth it!

4/10

Poor

10 Nov 2015

claire

Bed was extremely uncomfortable and rock hard

Family

6/10

Pleasant

22 Aug 2015

Curtis

Average hotel at high end price

First of all, the most important thing about this hotel that they do not tell you when booking is that it is only accessible by boat or ferry. The ferry is cheaper at around 200 baht for a single trip however for a private long tail boat it will set you back 1200 baht for a single trip. The ferry arrives only twice a day. The rooms are adequate however our room seemed somewhat dated, the toilet didn't smell good. The hotel is situated in a secluded area of Koh Phi Phi and there is not a lot to do at night. The hotel's restaurant is very expensive compared to the rest of Thailand however you are paying for the location. There is a great seafood restaurant named Malee Seafood about 500m down the beach which I really recommend. The breakfast selection was great and they also let us eat early at 630 before check out as the ferry leaves at 7am.

The pool is average. The beach is beautiful but only a tiny section is allocated to Natural guests and is also very noisy with long tail boats arriving throughout the day.

For the money we spent we thought we would get more.

Partner

8/10

Excellent

17 Aug 2015

Verified traveler

Beautiful location and well priced.

Great stay, but they don't have a good beach setup. The main beach is dominated by the other resort while natural resort has a more secluded, yet beautiful beach that has not been \"derocked\" and does not have lawn chairs.

Partner

10/10

Exceptional

28 Apr 2015

ruston

Stay and Play

Front desk staff was ok but the rest of the team was great! Location is primo! Food was solid and day trips were easily set up along with cheap snorkel rental on site!

8/10

Excellent

10 Mar 2015

Lasares

Nice resort

The facilities are very nice for this type of resort, on a remote island. The jungle cabins, isolated but accessible, are very interesting. True the bed is very firm and the water pressure and temperature unregular. The food is great and dining wiht you toes in the sand is a won derful experience.

8/10

Excellent

05 Feb 2015

Verified traveler

Nice hotel close to the beach

Great location and fine public facilities. They hold a wonderful new year party.

8/10

Excellent

31 Jan 2015

Great for relaxation

We really enjoyed our stay here but have some words for it.. I'll get the cons out of the way first.

Cons:
- Wifi... Currently, it was limited to just the lobby... And it's pretty slow when there is a lot of users in the lobby
- The Lobby... It's a little far from the single rooms... And by far I mean it's about 5 minutes walk down... A pretty steep walk up hill.
- Gecko and critters... We had unit 1201... The door didn't seal at the bottom of the door frame creating a small gap for Mosquito, bugs, and in our case a gecko to enter the room... It moved fast and we never did catch it. We called the front desk, they sent a couple guys up... Their solution was to shove a hand towel in there to close up the gap and lay bath towels across the bottom to minimize things coming in. ( I did check the doors to other units on our floor, they seemed to finished properly, I'm convinced they would not have had that problem)
- the bed... Hard as a rock... Absolute NO give, bounce or spring to it
- the shower... Without getting in you can see gaps in the door that would let water out... And it did...
- the security box... Lame! It's light weight and easily portable, and it only opens 2 times a day... 9am and 6pm... That's it!
- the 'tour operator' person... Personally, I didn't find him helpful. The first long tail boat excursion we booked thru him... The second day we booked directly with the boat operator and saved a few hundred bhat. There was NO info regarding things to see and do

10/10

Exceptional

05 Jan 2015

Verified traveler

Very nice hotel with 2 beaches

One big beach face west with swimming area and canoeing.
One small private beach face east, which you can do snorkeling in the morning.
Lots of colourful fishes.

Partner

8/10

Excellent

04 Dec 2014

Verified traveler

Very nice and very relaxing!

Recommend to anyone who wants a relaxing holiday! For any young couples or good friends it's he perfect spot to relax. Kayaking and snorkelling were easily provided and affordable as well as the massage. The room was very tidy and comfortable and the pools had amazing views!

Partner

8/10

Excellent

05 May 2014

Verified traveler

beach bungalows had a fantastic view of ocean

The staff were fabulous - there were a few issues, and they sorted them out straight away (well - in Thai time straight away).

Would definitely go back. We had friends staying in another hotel, but they swapped to ours because it was cheaper AND better.

This part of the island is secluded (only 4 hotels), so everything is a little more expensive - washing shirts is about 40 Baht each (as opposed to 40 Baht for a kilo in other parts of the island)

8/10

Excellent

28 Feb 2014

Krista

Facilities: Basic; Value: Over-priced, Could be better;
You are at the end of the island and need a long tail boat to get there

8/10

Excellent

26 Feb 2014

Monica

Not easy to move around

The hotel is excellent but not very well located and difficult to move around or go downtown (almost 45 min or more) you have to be careful with boat schedules etc... not a very convenient location but very relaxing hotel with nice staff

10/10

Exceptional

18 Jan 2014

Verified traveler

like staying in the forest

Birds will wake you up with nice singing in the mornings! nice bungalows with good space. but the closest beach is a bit rocky, you should walk a bit to the main beach to enjoy more. restaurant welcomes a lot of tour boats for lunch and can make it a bit crowded and noisy.

Family

10/10

Exceptional

08 Jan 2014

Aaron

Perfectly peaceful

The peacefulness made it worth it. You have to take a second boat to get from the main phi phi pier to get to the pier on the north of the island where the hotel is located. We thought that it would be crowded for the holidays but there was hardly anyone on the whole beach area around the resort reception and all of its cottages. The cottage we stayed in was a 10 min walk from reception and 2 minutes to a secluded beach area. The condition of the cottage made it look worth about $40 though. The floor was collapsing so there was about an inch or two gap between the floor and the wall so critters could come in.

Family

8/10

Excellent

06 Jan 2014

Shazia

Great Hotel for a quiet getaway

This hotel was beautiful in a great location for visitors that want to get away from the busy and hectic mainland on Phi Phi Island. The ferry arranged was great it was 200 bahts for one way per person but if you wanted to stay past 5 which was the last one you had to take a night slow boat which was very scary in the dark and 1,500 bahts so if you're not looking to go to Ton Sai area everyday this resort is perfect. The staff was great and very helpful and the beach is beautiful that the resort is one. Overall great hotel.

Family

8/10

Excellent

30 Dec 2013

La Dre Da

Had a great stay here

This resort is really nice, the staff was helpful and the rooms were clean. The only thing is if you are looking for a place to get some drinks at night or any night scene at all, I wouldn't stay on this side of the island. Everything closes down after dinner and there is no way to get to the bar scene, unless you previously arranged a long boat driver to bring you and pick you up. If your looking for a secluded quiet beautiful cove of your own then Phi Phi Natural is for you!

8/10

Excellent

29 Dec 2013

Kash

Good all rounder

Defo a 3 star hotel. Not sure what people where complaining about. The rooms where clean and tidy and you get breakfast- 3 star room for a 3 star price. It's really cool just to hang out and chill. This hotel is on tonsai bay so you can only get to it by water taxi so take that into consideration. Hotel was was great and there are a few things to do such as climbing and scuba diving vey close by. The area is popular with climbers. There is an awesome little bob Marley themed bar/lounge opposite the hotel. The pool here was decent too. We stayed two nights around Christmas time and towels were not changed or the rooms weren't made up- but again I wasn't expecting more from a 3 star. Well worth the money and would defo visit this hotel again

Family

8/10

Excellent

01 May 2013

Kimbo

Budget Accom in Island Paradise

This is the second time I have stayed at Phi Phi Natural Resort and third time on the island. If you are on a budget but still want experience the island life, this place is for you. Don't expect glamour - there are other resorts that cater for that - this has all the basics and is just a short boat ride away from Tonsai.

Partner

6/10

Pleasant

29 Apr 2013

Lywylb

Good hotel

Good hotel,welcome drink, free upgrade, but long walk from room to reception

Partner

8/10

Excellent

06 Feb 2013

Verified traveler

A Pretty Good Place

The Phi Phi Natural is a beautiful hotel on a beautiful part of Koh Phi Phi island. Getting there is the hardest part but after that it's everything you thought living on a tropical island would be!

We came to accept that the entire island is a tourist trap. Compared with other places in Thailand, you'll be paying a premium for food and drink! However, the staff are friendly and communicate well. They transport your luggage to and from your room which is a great help. There is slow-ish wi-fi in the lobby.

Family

4/10

Poor

07 Oct 2012

Ofer

Natural resort

Great spot for relax vacation . Room are old with bad that you can't sleep with

Partner

8/10

Excellent

18 Apr 2012

Verified traveler

We just loved this place !

We stay only 1 night on a bungalow wit a sea view and it was just terrific !! We had a piece of cristal clear water just for us !
We had a wonderful time and the smiles' of the staff have contributed to it.

8/10

Excellent

20 Feb 2012

Verified traveler

Quite getaway

Great place but not located near anything other than a small dive shop and a few restaurants. it is a little bit more expensive up this end of the island, but if you want somewhere a little bit more remote then this is a good place.
Staff were friendly and rooms were tidy

8/10

Excellent

05 Mar 2011

Shannon

Great Romantic Getaway

If you are after a quiet and relaxing holiday this is just the place. It is a 200 baht per person ferry ride to the hotel from the main pier DO NOT get a longboat unless you are happy to spend too much money.
The hotel itself was great, friendly staff, great buffet breakfast and the dinner restaurant food ranged from excellent to pretty average, like anywhere.
There was a fire show for our entertainment which was great and in the water below the pool area there was some great snorkelling, we saw about 20 or more types of fish!
I would recommend the massamun or something from the restaurant called \"Jasmines\" up the beach for a change.
All in all it was great and good to getaway from the throng of tourists-and for this, this place is great.

Partner

10/10

Exceptional

02 Mar 2026

Ina Moldekleiv

Fantastisk hotell!! Et utrolig koselig og sjarmerende hotell. De ansatte er utrolig hyggelig og høflige. Ligger i et rolig, men helt nydelig område på Phi Phi. Vi bodde i en villa med skogsutsikt, men vil si det var med sjøutsikt også. Ingenting å utsette på verken hotell eller personale, kommer gjerne tilbake! 10/10 hotell om du ønsker en rolig og avslappende ferie, men med gode muligheter for å besøke nærliggende øyer.

Partner

10/10

Exceptional

01 Feb 2026

Siren Therese

Transport fungerte fantastisk! Træge på å besvare e-post i forkant..
nydelig plassering! Fin strand (bortsett fra byggeplassen ved siden av hotellet). Kommer gjerne tilbake!!

Partner

8/10

Excellent

25 Jan 2026

Olof

Läget var fantastiskt och servicen var bra. Vi bodde i en pool villa och den hade behövt lite finputsning. Bra att kunna bada på flera ställen och parera tidvattnet och de stora båtarna som lade till bredvid hotellet varannan dag pga renovering på en fastighet bredvid Natural Resort.

10/10

Exceptional

23 Jan 2026

Luca

Camera molto bella e spaziosa (luxury cottage), di fronte al mare.
Terrazza fronte mare e bagno grande e confortevole. Servizi dell' hotel ottimi, posizione incantevole. Unica pecca le pulizie del terrazzo, decisamente scarse.

Leisure Self

8/10

Excellent

21 Jan 2026

Patrice

La chambre n’était pas vraiment impeccable
Ménage très vite fait.

Partner

8/10

Excellent

21 Dec 2025

Malene

Smukt og roligt sted

Partner

10/10

Exceptional

04 Dec 2025

rudolf

Faboulous resort. More than expected. Very calm - beautiful waters for snorkeling. Be ware of glass though.
Restaurant is absolutely fantastic.
Thx to Supapol and Gin for a very, very pleasant stay

Friends_and_family Family

6/10

Pleasant

06 Nov 2025

Astrid

Während das Personal wirklich einen tollen Job macht und stets bemüht war zu helfen, ist die Anlage selbst leider nicht empfehlenswert.

Im ersten Zimmer hatten wir einen widerlichen Gestank. Abends merkten wir dann, dass es kein Warmwasser gab, also Rezeption kontaktiert, sie schickten sofort jemanden, dennoch dauerte es über eine Stunde. Auch war eine Bettlampe war defekt, was aber mal passieren kann.
Der Gestank war jedoch unerträgliche, also gingen wir direkt morgens um 6:30 Uhr zur Rezeption und durften nach dem Frühstück umziehen – im neuen Zimmer war jedoch die Toilettenspülung defekt. Reparaturversuch erfolglos. Also erneut zur Rezeption, Umzug in ein neues Zimmer.

Dieses Zimmer war dann nicht vollständig vorbereitet (kein Tee/Kaffee vorhanden), was für uns ok war, da wir es nicht nutzen, aber generell mit allen anderen Vorkommnissen schwierig ist.

Ansonsten ist neben dem Resort gerade eine Baustelle und überall waren viele Stechmücken – in wenigen Minuten hat man über 20 Stiche.

Trotz des engagierten Personals: Zu viele Mängel und ständige Umzüge – für den Preis leider keine Empfehlung. Wer ein Schnäppchen macht und damit klar kommt, gerne, es war auch immer alles sauber!

Leisure Partner

10/10

Exceptional

27 Feb 2025

brigitte

Coin de paradis

Hôtel qui procure un sentiment de liberté. Nous étions dans un bungalow vue mer, très cosy (évitez quand même la 101 qui a aussi vue sur des réservoirs bleus). La plage est belle avec des transats confortables et à profusion mais sans l’impression de bloc. La cuisine est moyenne mais il y a plein d’options sur la plage. On a beaucoup aimé.

Partner

6/10

Pleasant

27 Jan 2025

Carole

Magnifique endroit , chambre vue sur mer . Mais literie comme sur du béton . Matelas très dur

Partner

10/10

Exceptional

24 Jan 2025

Sebastian

Very nice resort

Leisure Partner

10/10

Exceptional

24 Dec 2024

Ivan

Great place, great people.
Hope to comeback here as soon as possible!

Leisure Family

10/10

Exceptional

22 Dec 2024

Ivan

Struttura a dir poco eccellente. Personale più che disponibile e qualificato, camere (superior nel mio caso) pulite e dotate di ogni comfort, buona scelta di ristoranti e bar lungo la spiaggia.

Leisure Family

6/10

Pleasant

16 Nov 2024

Verified traveler

Hotel is nice but aged not well. The Dorms are far away from the lobby and mostly up hill. They do offer shuttle but every 30 min. The staff was very friendly as usual in Thailand.

Partner

10/10

Exceptional

09 May 2024

Norma

La playa privada hace única a la propiedad

Leisure

10/10

Exceptional

26 Jan 2024

jean-francois

Parfait