Phi Phi Holiday Resort

Thailand , Phi Phi Island
Phiphi Don, Lam Tong Beach, 54
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100 reviews shown

10/10

Exceptional

12 Mar 2026

lisa

room we had was 202, had ocean views, was freshly renovated, free minibar included, Room was amazing location, central to all amenities. Pools were amazing. Gym minimal . Food somewhat expensive but there are cheaper options only a 5 min walk along the beach. would have been better if staff didnt allow guests to reserve pool loungers for hours whilst they went off on tours etc, hubby and i would often lay by the pool noticing towels placed for 4 or so hours with no one there only for them to return after lunch ( many people come to check iuf seats to swim etc but leave as it looks like there are no spots)

Partner

10/10

Exceptional

10 Mar 2026

Marcin

We had a very nice stay at the resort on Phi Phi. The location is beautiful – peaceful, with an amazing beach and great views. It’s a perfect place to relax and enjoy the island.

The staff were friendly and helpful, and the atmosphere around the resort was very pleasant. The rooms were comfortable and the surroundings made the whole experience feel very tropical and relaxing.

Overall, it was a great place to stay while visiting Phi Phi and we really enjoyed our time there.

Partner

8/10

Excellent

10 Mar 2026

Everton P

A estrutura em geral do hotel é ótima. Os quartos Beachfront são muito bons e os Ocean Pool também. Fiquei no Beachfront Premier Pool e é excelente. Poderiam ser disponibilizadas ao menos duas cadeiras de praia para cada unidade e não somente no Premier Pool.
O restaurante é relativamente caro considerando a qualidade da comida. Ao lado do hotel tem restaurantes com preços melhores (melhor custo-benefício).

Partner

10/10

Exceptional

09 Mar 2026

Michael

Place in paradise. Water quality was good for our stay and snorkelling off the beach over the bommies was excellent with so many fish species.
If you want to claim deck chairs for the day be up early or they are taken.
If your a wine drinker take with your as its even more expensive here than the mainland.
Wash the inside of your mask with toothpaste to stop it fogging.
Take repellent or coils.
Well worth the stay. Def be going back ❤️

Partner

10/10

Exceptional

03 Mar 2026

Greg

Absolutely exceptional. Beautiful views. Outstanding staff, phenomenal experience.

Partner

10/10

Exceptional

28 Feb 2026

Bonnie

Absolutely loved it. We enjoyed the free mini bar and the extras that were left in our room. We hope to come back again.

8/10

Excellent

28 Feb 2026

Pankaj

Lovely property with very clean areas but staff approach seems very slack
Bar staff and restaurant need to be a bit more pleasant and warming but seem just to do their job!

Rooms lovely bath towels remind me of the ones you get in a Blackpool hotel very thin and dirty

10/10

Exceptional

21 Feb 2026

KEVIN

The absolute best of Phi Phi

10/10

Exceptional

19 Feb 2026

Rekha

Great stay

4/10

Poor

14 Feb 2026

Mercedes

Room beds with no top sheets, disgusting! Restaurant food was horrible the worst I have ever had

10/10

Exceptional

14 Feb 2026

Mina

Staff were amazing!! Specially to kids.

Business Family

10/10

Exceptional

13 Feb 2026

Danielle

Location was excellent.. friendly staff and beautiful beach

10/10

Exceptional

09 Feb 2026

Paul

Absolutely amazing ‼️ you must go .. it's paradise 🌴

Leisure Partner

4/10

Poor

09 Feb 2026

Jeff

So make sure you do your research on this plade so you manage your expectations. The cabins are old and run down. Gaps around the windows and doors, NO HOT WATER in the sinks. This may not be a deal breaker but these places are not cheap so i definitely expected hot water to shave. Breakfast buffet is adequte, not spectacular but OK. Lots of variety and the staff very nice. Grounds well kept. Beach chairs are sifficient but hard on the back amd rear after a few hours (maybe that's an age thing on my end). I would not say don't stay there but definitely know whet you are getting for what you have paid. I did not feel good vakue for money. Walk to the right of the resort for a great little restaurant Chilli and Pepper just of the resort. A 2 minute walk off the resort. Great food and reasonable prices.

Leisure Partner

10/10

Exceptional

09 Feb 2026

Beth

Amazing room, private pool was fabulous! All of the staff were so warm and welcoming. The beach and water were so great to spend time at. Would definitely recommend!

The only negative we had was that there were a great number of ants on the deck and pool.

Leisure Partner

6/10

Pleasant

05 Feb 2026

Thomas

We saw pics of beachside rooms booked thru Expedia And paid $266 (in January for two) for what turned out to be mountaintop studio. I may have missed fine print initial ad and it was mountaintop in receipt. Breakfast was excellent staff friendly facilities room bed excellent and very nice beach. The staff told us that for another $266 A night i could have beach suites. I view this as deceptive advertising

Leisure Partner

6/10

Pleasant

25 Jan 2026

Gabriel

I will come back but they can improve on customer service communication. They made my exit and transport to the airport unnecessarily complicated

Leisure Self

10/10

Exceptional

23 Jan 2026

Mark

Property grounds were clean, fairly well maintained and beautiful to walk around the resort. Staff members were always friendly and helpful.

Partner

10/10

Exceptional

23 Jan 2026

James

Beautiful upgraded Room By Mr A the general manager

10/10

Exceptional

11 Jan 2026

Rosie

Fantastic location. Lots to do, enjoyed a long boat to nearby Ton Sai. Exceptionally friendly staff.

Partner

10/10

Exceptional

11 Jan 2026

Michael

The beachfront property is magical. Great restaurants, convenience stores, spa, gym, multiple pools and so much more. The rooms are great; slightly dated, in need of a fresh coat of paint and other minor repairs. But overall, very nice. Jasmine Restaurant next door is our favorite restaurant. Such a great holiday. Thanks to everyone at Phi Phi Holiday Resort! 🏝️

Partner

8/10

Excellent

29 Dec 2025

Anthony

The food was excellent all around. From the restaurants to the breakfast buffet. Any place where actual Thai people were involved it was amazing. Loved sitting at the bar at sunset and sipping drinks and eating Thai appetizers.

Leisure Partner

10/10

Exceptional

21 Dec 2025

bonnie

I upgraded to the Premier plus which is personally my choice of the best room of all the rooms in the hotel which I’ve stayed in all of them. I will continue to come here every year because it is truly dreamy.

Leisure Self

10/10

Exceptional

14 Dec 2025

Mitesh

Great room and hotel location

Leisure Partner

10/10

Exceptional

12 Dec 2025

Dan

Location and hotel are amazing. Very helpful with transfers etc too

Leisure Partner

10/10

Exceptional

07 Dec 2025

Great resort, the beach is stunning, the rooms are clean, the staff are excellent, polite and super friendly. Our room was excellent with beachfront view, clean and with amazing view of the beach, and especially sun set. The staff did go above and beyond to make our stay enjoyable and unforgettable. The resort is well located, great dinner buffets, and great atmosphere. Our tour to Maya bay was unforgettable and our scuba diving experience with Apple was the one to remember for a long long time. 100% recommend

Partner

10/10

Exceptional

24 Nov 2025

Amy

The room was very nice and clean, the grounds were beautiful, the ocean stunning, the food and drinks were good, the spa was wonderful, and the staff were amazing. Well worth the price!

Leisure Partner

8/10

Excellent

16 Nov 2025

Amanda

The room was clean but dated, the whole hotel is nice but definitely need some upgrades. Food was good and the staff were friendly and helpful.

Partner

10/10

Exceptional

09 Nov 2025

Tim

Location, location, location
Rented a room which was literally just 10 metres from the beach & indeed sea. Turquoise water lapping onto immaculate white sand. Was the closest to paradise that I have come. Site is superbly laid out, plenty of pools & places to eat. rooms are getting a little tired

Friends_and_family Family

10/10

Exceptional

05 Aug 2025

Karen

Lovely location, staff very friendly. Food was excellent. Room was good.

Leisure Partner

10/10

Exceptional

01 Aug 2025

Rebecca

Beautiful fine white sand and turquoise water. Very easy and cheap to grab a boat and tour guide. We toured Phi Phi Ley & Maya bay straight from the hotel. Our tour guide Sunny was great.

Leisure Partner

10/10

Exceptional

22 Jul 2025

Alpesh

Amazing, Stunning and Breathtaking Resort

I came to the resort to celebrate my birthday. My room was decorated with birthday banners and lovely flowers with a cake.

Absolutely stunning resort 5 stars are not enough .

I love the buggy service 24/7 from your room to any of the restaurants and bars. You don’t need to walk anywhere from your room.

I booked the sunset villa with a private pool o would 100% recommend the villa ❤️

Thank you to all the staff at the resort for making this the best Birthday ever 🙏

Self

10/10

Exceptional

20 Jul 2025

Emma

We had an excellent vacation at Koh Phi Phi Holiday resort. We stayed in the Ocean Villa suite. The resort was clean and so beautiful! Staff were attentive and kind. Lots of places to explore and adventures in the surrounding islands. We would recommend this place to anyone looking for a relaxing place!

Leisure Partner

10/10

Exceptional

30 May 2025

Madison

Lovely place

10/10

Exceptional

08 May 2025

Edward

My favorite place to stay in Thailand

Leisure Self

10/10

Exceptional

05 May 2025

Ashleigh

Great resort, great location a bit away from the hustle and bustle but that's what we wanted. Can't wait to return

Leisure Partner

6/10

Pleasant

05 May 2025

Alexander

El personal muy amable, el desayuno es basico, las almohadas tenian muy mal olor y las toallas estan percudidas. Por lo demas todo bien.

Friends_and_family Family

6/10

Pleasant

27 Apr 2025

Charlotte

bathrooms and outdoor showers weren’t very nice. our balcony was infested with 2 fly nests making the balcony unusable. The area was beauty and staff were lovely, shame old facilities let the property down. Pools were average, beach was the selling point

10/10

Exceptional

27 Apr 2025

Richard

Four nights and five days just wasn’t enough! We don’t want to leave! The hotel arranged all of our transportation. We were met at the boat and transported to an air conditioned room, given a cold towel and refreshments while staff took care of our check in and assigned us our bungalow. There are several pools and restaurants on the property, all walkable. The beach is pristine with a beautiful sandy beach. The staff was always friendly and accommodating, so much so that this has now become our planned annual vacation. There is no ATM, but food and sundries can be charged to your room and settled at checkout.

Leisure Family

10/10

Exceptional

04 Apr 2025

Dmitry

Leisure Family

2/10

Poor

30 Mar 2025

Rokhsan

Please heed my warning! Do not book! Don’t fall for their pictures and tell yourself “but I will be on the beach” it’s not enough this resort is truly disgusting!

We arrived so excited, so hopeful and so looking forward to staying in an iconic location.
We found:
- properly dirty and broken surroundings - the ownership has such a great opportunity to invest in this beautiful piece of land and it’s just “left”
- we were in a family room - you have to take a golf cart to the top of a massive hill and there is like a strange “no mans lands” up there - a run down eerie sunset pool and restaurant that nobody goes to - and abandoned buildings with the resorts trash stored underneath.
- our room was dirty and when we called to have it recleaned the cloth the sweet lady used stunk like vomit
- NO vibe at all - it’s school cafeteria level but the only difference is the food is covered in flies. My 9 year old daughter got food poisoning. We ordered two medium boiled eggs and when she cracked them open they were raw inside.
- We left the resort and our family suite a day early to escape - we felt happy losing money! We truly felt we had escaped once we got off the resort and we went to Phuket.

Restaurants nearby are a nice escape

The worst part is the people who work there and live at the resort are the sweetest and most loveliest humans - it’s the ownership and investors who are ruining this whole resort.

Leisure Family

10/10

Exceptional

20 Mar 2025

Martin Dahl

Lovely!

Lovely hotel right on the most beautiful beach along the Leam Tong coast. Very friendly and incredibly helpful staff. Really great that there is free transportation around the hotel area in golf carts, especially if you stay in rooms on the mountainside. The hotel looks nice, but needs a lot of love in many places. Breakfast was good, but the restaurant area needs a major cleaning.

Friends_and_family Family

2/10

Poor

08 Mar 2025

Maria

We paid for 3 night but only stayed for 2 because the rooms were so bad.
The view of the beach is beautiful but when looking closer at the hotel we felt grossed out and left early. We even gladly paid $400 to get a last minute hotel.
The rooms and furniture are old. They fix things quickes and cheapest way they can and you can see it. Handles for the sink and shower are rusted. But the biggest issue is that it was dirty. The bed sheeting, sofa and pillows had stains.
Pool water was not clean and the area by restaurant was dirty with trash. This area is used to feed the crew for the tour boats (it is part of the hotel) and gets cleaned less often. This only adds to their fly problem. There were so many flies that we had to put a napkin on our plate while we ate.
This stuff is oaky for a discount hotel but they are not charging like one. I would never stay in this place again

10/10

Exceptional

06 Mar 2025

Heather

Pros. Loved our private pool villa. The staff were helpful and friendly. We enjoy walking so the 5-10 minutes to get to the lobby was not a problem but was pleasant for us. The beach was enjoyable.
Cons, the buffet, while big, was chaotic. They have very nice push button specialty coffee machines, by

8/10

Excellent

02 Mar 2025

Scott

Nice place. Beautiful Area. Nice beach. Better beach than Saii phi phi village hotel. Walkable restaurants along the beach. Beach is long enough to go for a nice walk. Water doesn’t get deep fast so you can walk far out Nice sunset pool area with bar. Bar staff at the sunset pool which has happy hour from 3-5 were great. Sunset restaurant disappointing because they only have pre set menus. Better to have a la carte. Not family friendly restaurant. Should change that in my opinion but maybe they’re going for the couple crowd which also makes sense. Other restaurants like Jimmy Cafe were good. Kids eat free. Staff are very nice. The golf cart drivers that drove you around the resort were so nice. Especially Oh. I know I’m not spelling his name correctly. Only issue was my kid broke a drinking glass in the room and when I called the front desk reception to have someone come to help clean it up with a broom because it broke into a a lot of small pieces, the reception lasy was more worried about me paying for it and seemed mad that it broke. They added a 50 baht charge for it at checkout. They need to look at the bigger picture, it’s all about hospitality.
I think from a hospitality standpoint they could improve on things such as that. They offer very reasonable transfers from hotel or airport which include boat service and minivan service. Very helpful. I would recommend this resort. It’s very relaxing. Away from the busy and crazy part of phi phi island.

Leisure Family

8/10

Excellent

19 Feb 2025

Verified traveler

Guests in our 40's

The hotel is located on a beautiful beach. Its quiet and away from all the busyness at Tonsiar Pier. We are in our 40's and were happy we choose to stay away from the party area. The hotel has several eating options, we did the 4 hr tour Maya bay etc from the hotel and we were happy we didn't need to go to Tonsai pier to do this. We stayed for two nights and it worked for us. The room we were originally assigned to 617 was dated and smelt musty like it wasnt open for a while. The hotel was giving us the option to view another room in the same class but we instead upgraded to a room on the beach front.

Partner

10/10

Exceptional

17 Feb 2025

KENZA

Very nice hotel in front of the best beach in Laem Tong. Good restaurants too and very nice and friendly staff. The sea view room were very confortable with an amazing view.
Would definitely recommend and come back.

Friends_and_family Friends

8/10

Excellent

15 Feb 2025

Ryan

It easy to get to . Property is huge, and requires a shuttle to sunset villas area. Rooms were beautiful but dated and not totally clean.

Leisure Self

4/10

Poor

30 Jan 2025

Tohina

The room that we stayed at was the coral room by the beach. The view was wonderful but the room was not clean. There were ants crawling in the bathroom and bugs and mosquitoes inside rhe room. The furniture was old and not clean.

Leisure

10/10

Exceptional

29 Jan 2025

Rafael

My husband and I booked this place for our honeymoon and regret not staying longer. The room we were assigned was right in front of the beach and was very peaceful. While our rooms were a little far from the reception/restaurant/stores, the resort had shuttle services that were very responsive (within 5-10 minutes upon request).

We would love to stay at this resort again when we come back! Highly recommend - especially in front of the beach!

Leisure Partner

10/10

Exceptional

26 Jan 2025

Ali

very great place to visit and relax

10/10

Exceptional

25 Jan 2025

Chakra

The property is located by not the main pier at Koh Phi Phi
Transportation from 1 pier to another pier might be expensive for low budget backpackers

Leisure Partner

10/10

Exceptional

20 Jan 2025

Ramon B

The best option in Ko Phi Phi Don

This should be the best hotel in Ko Phi Phi Don. You don’t have to move to Ton Sai Pier and all the backpackers area. This area is clean and magnificent beach!!! You will find everything in this hotel. Longtail Boats, Speed boats, tours, spa, nice pools and a perfect beach. They have nice restaurants and stunning views. We stayed at a private pool villa with a perfect spot to watch the sunset from your own private pool.
The service is very personal and welcoming. You will be surprised with the good prices of everything. If you want to try another options, there are plenty of restaurants nearby.
Also, and this is important, they offer private transportation from the airports or your hotel in Phuket or Krabi, directly to the resort and back to airport. All this in a very convenient price!!

Partner

8/10

Excellent

17 Jan 2025

Patrick

Quiet and secured

Leisure Family

8/10

Excellent

02 Jan 2025

MEERSKANDER

One of the most beautiful places I have ever stayed at. The staff were so friendly and helpful, they practically take care of you like a king/queen while staying there. The only issues I had with staying here was the breakfast and the smell that the shower makes when you turn on the water. It gave off a boiled eggs smell when you initially turn it on and then goes away. But the amount of privacy, less crowded and beautiful beach front was all worth it. Definitely coming back for a honeymoon or a family trip. Thank you so much Phi Phi Holiday Resort!

Leisure Friends

10/10

Exceptional

01 Jan 2025

Charles

We had an excellent stay at the holiday resort. The resort itself was well kept and walkable and they had a taxi service to take you to the small town portion. The food was excellent and the service was amazing

Leisure Partner

10/10

Exceptional

28 Dec 2024

Karthik

Stunning!!

Leisure Partner

4/10

Poor

27 Dec 2024

Tony

We sadly had too many negatives to override the positives.
Negative 1 - having arranged and confirmed with the hotel they would arrange for our collection and transfer from the airport, we were then promptly abandoned because our flight arrived 15 minutes late. I do mean abandoned because we eventually managed to find our own way there and it was confirmed they left without us without making any arrangements or leaving any messages.
Negative 2 - when we did arrive, we were parked amongst a group of others who were also being checked in. We watched them all receiving nice service, guided around the hotel map and receiving highlights of available excursions. But, we were then forgotten. We sat there after everyone else had been checked in and nothing. When we said we were waiting we were rushed through, no nice welcome and definitely not the same service we had watched others receive.
Negative 3 - the room, sunset view with pool. That part was lively but the room was tired. The lighting inside the room was poor where you couldn’t see well enough to read a book. The water pressure in the shower was very poor and couldn’t even use the over head rain outlet because it dribbled. The wardrobe and clothes storage was in the bathroom (yep) and had poor lighting too which meant you couldn’t see well enough to choose what to wear. The decking outside was clearly very old and made up of different types of deck board which was consistently uneven.

Leisure Partner

10/10

Exceptional

04 Dec 2024

Derek

Great hotel. Really enjoyed that it was away from the crowd. Has it's own beachfront and its all you need. They offered a fantastic breakfast, and great dining options. Definitely feels like an island getaway. Has multiple pools and places to relax on the property. Huge resort and so be ready to walk or else wait for the carts that trolley people around on the property.

Leisure Friends

8/10

Excellent

03 Dec 2024

Sina

The hotel is located in a pristine area of the island, offering a serene and beautiful environment. The staff are well-trained, polite, and experienced, ensuring a pleasant stay. However, given the lack of access to other places, the hotel’s amenities are relatively limited. Additionally, mosquitoes and flies can be quite bothersome. Constantly being bitten during meals or even while enjoying a massage detracts from the overall experience.

Leisure Partner

10/10

Exceptional

03 Dec 2024

Felipe Duarte da

Beautiful place and very kind staff. I’m surely will be back here.

Leisure Friends

8/10

Excellent

21 Nov 2024

Sebastian

The property is quite amazing however it needs a refresh

8/10

Excellent

13 Nov 2024

Ashley

Beautiful setting right on the water. Breakfast food was really poor and the towels were small and old. The monkey bar is pretty and nice! We ate off the resort the whole time except for breakfast, which was included.

Leisure Partner

8/10

Excellent

31 Oct 2024

Nir

One who knows

We came to celebrate our honeymoon, the location of the hotel is not in the central area of Phi Phi, a magical place with a beach and an amazing view. The room was relatively small and did not match the hotel's features, in my opinion it is a good hotel and justifies the high score it received, we took a room with a private pool and a view of the ocean and it was amazing!!! . Really enjoyed!! I recommend taking the tour that the hotel offers to Maya Beach with a great guide and a fair fee! And in conclusion: For those looking for a calm and peaceful place to spend their next vacation, the hotel definitely meets the needs

Partner

10/10

Exceptional

18 Oct 2024

bradley

The staff was beyond awesome and very accommodating

Leisure Partner

8/10

Excellent

12 Oct 2024

Helen

I got an upgrade to a newer unit and closer to the beach which is awesome. The room that I was in is fantastic. Clean and modern looking. Staff are very nice and helpful. The beach is clean and well maintained. I think it’s the cleanest beach of all east part of phi phi island. I took 1 star out because my husband had a piece of metal in his omelette.

Leisure Partner

10/10

Exceptional

16 Sep 2024

Niduni

The most beautiful hotel, with so many opportunities to swim, eat, explore and relax! The staff were so friendly and helpful, and were so kind in decorating our room for our anniversary! Our bungalow was steps away from the beach and you can snorkel with so many fish without even leaving the resort! Thank you so much, we had the best time ever ❤️

Leisure Partner

8/10

Excellent

22 Aug 2024

Damon

Staff were excellent. Room was outdated.

Leisure

8/10

Excellent

05 Aug 2024

Dalia

Room is dated and required repairs. Staff was friendly and helpful. It was a bit difficult to get there but worth it for the beach when you do get there!

Leisure Partner

10/10

Exceptional

31 Jul 2024

Amadou

One of the best option in Phi Phi if you are looking for a quiet and relax area. Not your party place for sure. Great staff all around.

Business_and_leisure Family

10/10

Exceptional

21 Jul 2024

Micah

Great beach resort best on phi phi island. Glad we chose this hotel. Very large and spreadout but hotel has glof cart shuttles that pick you up when needed. Loved the beach activities and restaurants on the beach. Rooms we stayed in had personal pools on the patio where you could watch boat lights at night. Beautiful!!!

Leisure Family

10/10

Exceptional

10 Jul 2024

Mark

The peoperty is well maintained and has beautiful views of the ocean.

10/10

Exceptional

06 Jul 2024

Lee-Ann

Beautiful views. Helpful staff.

Leisure Family

10/10

Exceptional

23 May 2024

Marissa

The staff were amazing!

8/10

Excellent

06 Apr 2024

Juan Carlos

Good stay and good price

Good stay, nice place. Had troubles with mobilization from room to front desk (not so many cars available).

Partner

10/10

Exceptional

22 Mar 2024

Alice

Stage was friendly and helpful when needed.

6/10

Pleasant

19 Mar 2024

Tedd

Isolated, food was mediocre at best.

6/10

Pleasant

16 Mar 2024

Gabriela

Sorry to say this is my first mediocre review of any accommodation in Thailand. The resort seemed to be entirely staffed by teenagers. Our room was very tired and dated. Towel rack falling off the wall, vinyl doors wouldn’t close, no artwork, terrible lighting. Bed was fine and AC worked so there’s that. Posting for yoga on the beach but teacher on holiday; posting still up. No towels at infinity pool, gym had equipment strewn all over the place, happy hour at beach bar advertised 2-5 pm and we get there at 445 and they say not serving after 430…breakfast buffet was good and plentiful and varied. Phi phi is stunningly beautiful don’t was hard to ruin anything with that beauty around you. Great treehouse restaurant “chilli and pepper” and amazing best bar ever called camel rock in local town down the road.
Anyway this is called a 4-star but should really be a 2-3 star IMHO.

Leisure Partner

10/10

Exceptional

17 Feb 2024

Jane

At first view the resort seems a little tired though after a day or two, it doesn't matter as everything else is wonderful. It's relaxed, staff are smiley and friendly, food is good, the outlook is gorgeous. Great choice of pools and food/drink options.

10/10

Exceptional

12 Feb 2024

Edward

Have stayed here 15 times..Great view, great staff.

10/10

Exceptional

28 Jan 2024

Ramiro

Amazing place!

Leisure Family

6/10

Pleasant

26 Jan 2024

Ahmed Amine

Very nice and helpful stafff. Limited food choice and transportation.

Leisure Partner

8/10

Excellent

26 Jan 2024

Teresa

We had a private pool that made our stay perfection. It’s not convenient to get back and forth to the ferry.
Otherwise it was lovely

Leisure Partner

8/10

Excellent

01 Jan 2024

Nicole

Relaxing, beautiful stay

Visited during the Christmas holiday and enjoyed our 5-day stay. The hotel is a bit on the older side and there was construction happening in some of the suites close to ours that woke us up each morning (even on Christmas Day). The room we were in (Coral Sea View) was a bit outdated and had some quirks but still clean and comfortable with privacy and a gorgeous view. Included a cool outdoor shower we enjoyed. The staff was overall very friendly, though at dinner the service was very slow and drinks took a while, sometimes forgotten. The spa was wonderful for massages and scheduling boat tours and activities was super easy. The highlight was the Sunset pool and bar - so special. Highly recommend walking over to Jasmine’s for a few meals (right next door) and walking 20 mins the viewpoint 2 - then walking 5 mins further to Sai’s beach bar which was very nice.

Partner

10/10

Exceptional

28 Dec 2023

Georgios

a nice place for vacation

6/10

Pleasant

24 Dec 2023

Matthew

This property is in desperate need of TLC and much more. The ceiling had large areas of water damage. The siding outside was so old and Sun damaged it was brittle. Grass was knee high behind the unit but got cut the day before we left. The lack of info on their not running water taxis after 2 (get flights arriving before Noon is a must) is a deal breaker. They bait and switch you on the better room and if you lay in advance you lose a day on the water taxi fiasco AND once there is when you find out you have a lesser room. The people are delightful but way too much wrong with the place to redeem it. Even fixed up it shows it’s age. Coffee machine broke. Their solution, wait until seven for a new one and go pay for coffee instead of them bringing it to you free like it is in the room, asap. Not ever a flicker in their eyes that the right response for an old broken coffee maker was to bring us a couple coffees. Sad but this isnt even close to an 8 something property.

Leisure Partner

8/10

Excellent

09 Nov 2023

LUKE

I love how quiet it is and how polite the staff are, they are all just so wonderful people. My only issue was my room's shower, the water pressure was not so great and the shower heads looked like they should be replaced. Other than that, maybe some small construction updates(some cracked concrete and wood in a few places), like the walkway up to my room and the wood on the deck on the porch of the room. Also, some bug spray foggers and a free bottle when you check in might be a good addition to the resort, because the mosquitos are insatiable. But don't focus on the less-than-pleasurable things. Phi Phi Holiday Resort is amazing. From start to finish, the experience is so smooth and streamlined. They got it figured out Excellent stay!

Leisure Partner

10/10

Exceptional

07 Nov 2023

blaine

A beautiful tropical place to stay. Great and attentive staff cared for our every need. Highly recommended.

Leisure Friends

10/10

Exceptional

27 Aug 2023

David Gonzalez

I loved the view from our room.
The staff was very helpful and friendly I would definitely recommend it.

Leisure Partner

8/10

Excellent

15 Jul 2023

Dianne and Michael

We haven’t been to the resort for a few years due to COVID etc but was pleasantly surprised that it was still very quaint and relaxed, the staff are great and spa and restaurants/bars fantastic.
Can’t wait to plan another holiday back to Phi Phi island. It is also great to see that the resort is updating rooms to enhance the experience

Leisure Partner

10/10

Exceptional

06 May 2023

Edward

My favorite beach holiday

Leisure Self

10/10

Exceptional

20 Apr 2023

lisa

Would definitely return. As expected, ask for bungalow 118 if you want to step out to the sea and be able to watch the sunrise from your panoramic window. We kept our garbage in the fridge because there are ants (they will find anything sweet or food related) The restaurant staff are slow especially if there is a tour group in at the same time. Otherwise magnificent. Nicest room I’ve had in all my travels for view. This is in a national park zone so they do not spray for bugs. Surprisingly I never saw any roaches or anything strange. We had a gecko one night and a wierd spider outside the door. Zip up your suitcases and don’t leave food out (as in any warm climate country) Bed was lovely, room service was super super quick. Beach was unbelievable and zero garbage. Make sure to note you need a speedboat and A longtail boat to get here. We didn’t have a hitch with scheduling these. Make sure to bring 40baht cash for the environmental fee when you get off the speedboat. For those that get seasick, it was doable. I was fine. Wouldn’t hesitate to recommend the massage either BUT completely different than a North American massage. Book for 90minutes. Loved it.

Leisure Family

8/10

Excellent

12 Apr 2023

zac

The staff and property was great however they also offer a transfer service that wasnt advertised and that was a huge pain cause even the speed boat company didnt know about it. It would have saved so much time and hassle knowing and using that

Leisure Partner

10/10

Exceptional

08 Apr 2023

Zachary

This place is heaven on earth!

Leisure Partner

8/10

Excellent

06 Mar 2023

Lyn

The hotel was undergoing renovations and new construction so some of the amenities were closed with some building noise. This didn’t really cause too many problems and will enhance the hotel when completed. The main bar was extremely quiet and lacked any atmosphere unfortunately. The beachfront studio we had was nice and well situated but needed some upgrading, especially in the bathroom. Again, it didn’t detract from our stay. We didn’t use the pools but one was out of use for a day? The beach is lovely but again could do with a bit of cleaning. The breakfast restaurant needs hand sanitizer as everyone uses the same implements for serving the food. The staff were friendly & helpful. All this said we had a great stay and loved Phi Phi. Would also stay here again.

Leisure Partner

10/10

Exceptional

14 Feb 2023

Ian

Excellent location fantastic views right on the beach. One hour speed boat trip to there which was ok.
Food at the 3-4 restaurants was good.

Very relaxing 7 days.

Leisure Partner

8/10

Excellent

30 Jan 2023

andrea

It needs updating but they trying after covid…

Partner

6/10

Pleasant

28 Jan 2023

Kristin

Beautiful scenery, but very secluded. Food options are mediocre. Any boat transportation arranged by the hotel was not pleasant… they stuff you in so tight.

Friends_and_family Friends

2/10

Poor

19 Jan 2023

Jane

Hotel offered very poor customer service - had a n issue with the Gala Ball which was very poorly handled

Friends_and_family Family

10/10

Exceptional

03 Jan 2023

Stuart

9.9/10

Having stayed for 2 nights 8 years ago, I was really looking forward to returning. Having paid for a superior room I was a little disappointed about the room which was very tired looking, as was the communal areas! However, after I got over that this still is a really terrific resort. It may not quite be 4 star standard but I noted that there was some refurbishment going on, so hopefully it will be really nice when complete. The rooms were clean and comfortable, but a bit dated, while the breakfast was reasonable without being spectacular. It is the location that is the main attraction though. Situated on a lovely beach shared with 2 or 3 other hotels the setting is wonderful. There are 3 restaurants situated beside the long-tail boats, that can take you to see around the islands. At the far end there is another restaurant which is a kind of tree house with typical Thai food that I recommend. Beside that restaurant there are motorbike side car taxis that take you to the next bay which has a lovely small wooden village. The old sunset bar at the hotel has been replaced with other apartments, a bar and pool area which was nice. The hotel did not seem full which added to the peace and quiet which was only disrupted by a few tour boats at lunchtime. Despite my initial feeling this still is a wonderful place which I would return to again!

Partner