Name: Crystal Inn Eatontown
Address: 170 Main Street Hwy 35, Eatontown, 07724, US

10/10

Exceptional

02 Aug 2026

LINDA

Pool was amazing but the breakfast left much to be desired.

10/10

Exceptional

02 Aug 2026

Winard

Clean room great amenities polite helpful staff

10/10

Exceptional

01 Aug 2026

LINDA

Breakfast was slim pickings. Disappointed!

8/10

Excellent

30 Jul 2026

Patricia

Pool area was beautiful. Plenty of parking. Room was clean. Location was great for our needs. The staff were very nice.

10/10

Exceptional

29 Jul 2026

David

I have stayed there a few times and never let down. It’s comfortable and priced well!

10/10

Exceptional

29 Jul 2026

Sheryl

Clean room great pool nice staff

6/10

Pleasant

28 Jul 2026

Doralba

Easy parking.

6/10

Pleasant

27 Jul 2026

dragoljub

I had no TV service for 2 days

10/10

Exceptional

27 Jul 2026

Louis N

A great place to stay. Ergo all the stars.

8/10

Excellent

26 Jul 2026

Rachel

The WiFi didn’t work well but overall everything was very nice. Would stay there again.

6/10

Pleasant

26 Jul 2026

Nicole

It is a very old motel. Loved the rooms all face the pool area and green space. That was the nicest part of staying. Room was extremely minimal. No headboards, no phone, no lamp on the side table in between the beds, no fan in the bathroom, no tissues. There was a desk with the most uncomfortable chair. No extra seating anywhere. It was very convenient to where we needed to be. The pool was fantastic best thing about the motel.

8/10

Excellent

26 Jul 2026

Carrie

This motel is older, rooms are clean but sparse, no plastic cups in room, if you need them, bathroom is a tight squeeze, The outdoor pool is in the middle of the courtyard, so easily accessible from all rooms, but so is the noise of kids in the pool. I stayed on the 1st floor and the guests above me had kids who were running around until late in the night then early in the morning-the floors in the rooms are not carpeted-laminate flooring-which is fine, but no noise cushioning. Free breakfast is a cold breakfast-cereal, muffins, coffee, So for 200$ a night-a little steep, but it was the weekend in season, it was ok, but I probably would not stay here again.

10/10

Exceptional

26 Jul 2026

Michele

Clean room, nice pool, well maintained property and friendly staff.

10/10

Exceptional

25 Jul 2026

David

Great place and great staff

6/10

Pleasant

25 Jul 2026

Valerie

Pros: Easy to navigate to. Easy check-in. Convenient drive to PNC Arts Center and Long Branch Beach. Restaurants and stores nearby. Comfortable bed and pillows. Not overly crowded. Nice size pool. Cons: Don’t stay on the ground floor… sounded like a herd of elephants walking around upstairs. Not the way you want to wake up at 6am. Went for breakfast at 845 and there were only slices of bread left. Found someone else’s hair (different color & length) on my “clean” towel and an old shriveled up bar of soap on top ledge of the shower. Shower head leaked heavily towards the ceiling causing it to bead up and drip on you. Refrigerator making loud noises. Poor lighting- there were no lamps, only bright recessed lighting, right above and across from the bed. Pulling out of the parking lot onto main road is difficult, be prepared to hit the curb if turning right and taking an eternity if turning left. No tissues in the room, luckily I had a box in my car.

2/10

Poor

21 Jul 2026

Kang qiang

床上有多条头发，楼上的噪音影響到一樓，清潔度差，馬桶也抹得不乾淨

Self

10/10

Exceptional

21 Jul 2026

David

Great people n great place

Partner

6/10

Pleasant

21 Jul 2026

Gene

No coffee pots in the rooms and the breakfast was pretty non existent. It was a bagel, coffee, and a piece of fruit.

Family

10/10

Exceptional

21 Jul 2026

Maria

Everything was awesome

Partner

4/10

Poor

18 Jul 2026

Robert

This place hardly rates 2 stars. The first room we were given smelled terribly of smoke, and not because of the wildfires. We were told it would be ready in a matter of minutes, so we sent out for a bite to eat only to find the chambermaid's cart STILL parked outside our door with the door open and no one around when we returned. After complaining, we were given another room that was ready. Since carpeting is so tough to keep clean, many of these budget places have switched to laminate flooring which gives the place a less than homey feel. And when the place is dimly lit with one ugly painting on the wall, smelling like an ashtray, it doesn't stay \"please come in and rest your weary head\" The mattress was perfect and we actually got a good night's sleep but couldn't wait to get out of there in the morning. The \"breakfast\" consisted of some cold cereal some bland looking bagels and coffee, I think. It didn't look inviting either so we pushed on. In all of this, the front desk woman was gracious and seemed to be genuinely concerned about our wellbeing. She, and the mattress were all that kept this dated relic from garnering a one-star rating. The pool looked nice but we had plans for the beach so didn't try it out.

Partner

8/10

Excellent

17 Jul 2026

randy

3rd time staying at the Crystal Inn, it's my go to hotel, very friendly, clean, and reasonably priced!!

Self

4/10

Poor

14 Jul 2026

JOSE MANUEL

They must remove the breakfast included because they have nothing just serial and reheated bread and coffee, otherwise the rooms smell a lot of cigarettes and the microwave was very dirty and the pillows did not smell good. Ah, the pool was not working for supposedly maintenance.

Family_with_children

4/10

Poor

13 Jul 2026

Richard

Don't recommend.

Family

6/10

Pleasant

12 Jul 2026

Hortencia

The room smell a lot like cigarette even with the freshener that it haves,the Ac worked great!! Good location as well parking on site is a great plus,the lady on the front desk was wonderful and very helpful! I believe the bathroom needs to be renovated a little .

Partner

6/10

Pleasant

10 Jul 2026

Leslie

Hood

Family_with_children

2/10

Poor

09 Jul 2026

Justin

We left after checking due to the filthy conditions. The bed sheets were clearly not clean, and it smelled like cigarette smoke in a non smoking room. Still go charged, as they refused to return my money. Wouldn’t recommend staying here.

Family_with_children

10/10

Exceptional

09 Jul 2026

David

This was a very nice place to stay and after check out the staff let us stay in the pool till 2pm

Friends_and_family Family

10/10

Exceptional

09 Jul 2026

Dolores

Even though it of the high

10/10

Exceptional

08 Jul 2026

Diana

Love it

Self

10/10

Exceptional

08 Jul 2026

Diana

Love it

Self

10/10

Exceptional

07 Jul 2026

Dong Hai

TV not functional

Partner

8/10

Excellent

07 Jul 2026

randy

Very clean, nice place for the price. 2nd time staying there and it wont be my last!

Self

10/10

Exceptional

04 Jul 2026

Carl

Very professional staff, breakfast could be better

Self

10/10

Exceptional

03 Jul 2026

Ray

Friendly staff. Clean and safe place

Family

8/10

Excellent

03 Jul 2026

Manuela

The place was ok for the price.

Partner

8/10

Excellent

01 Jul 2026

James Devens

I plan on staying there again.

Partner

6/10

Pleasant

30 Jun 2026

Joe

The room had no frills. It was cold as in the way it’s presented not homely in any case. It was basically four walls two beds one TV no dresser no place to put your clothes. There were hangers. The lights in the ceiling made the room feel cold.. To each their own, but I’ll never stay there again.
I will say this, though in room 230 it’s probably the best shower I’ve ever had in a motel.. Powerful water flow..

Self

8/10

Excellent

29 Jun 2026

Sean

Clean,

Self

10/10

Exceptional

28 Jun 2026

Nick

Great stay in Jersey shore

8/10

Excellent

28 Jun 2026

Amy

Rooms were clean, great price for the dollar. Rooms were cool, pool clean

Partner

6/10

Pleasant

27 Jun 2026

Joseph

Staff was amazing. Room was clean and comfortable. AC was real cold, which was good for my family. The pool was amazing and the breakfast was just ok, could use more variety

Friends_and_family Family

10/10

Exceptional

24 Jun 2026

Hantz

Great overall

10/10

Exceptional

22 Jun 2026

Sarah

Affordable accommodating place to stay. Will continue to go back

Friends_and_family Family

8/10

Excellent

22 Jun 2026

Cheryl

It was surprisingly a good experience since it is an older hotel.

Friends_and_family Friends

4/10

Poor

18 Jun 2026

Marina

The staff was lovely but our room smelled of cigarette smoke and was unenjoyable.

Partner

10/10

Exceptional

17 Jun 2026

jimmy

good place to chill before a show

8/10

Excellent

16 Jun 2026

Brisa

Has a nice pool, hang out area, had a basic breakfast, staff was very helpful and friendly!

10/10

Exceptional

15 Jun 2026

Maria

From beginning to end of our stay both the young lady and guy at the front desk was amazing will be back again

Partner

4/10

Poor

15 Jun 2026

ELIZABETH

The shower and tub were very poor. There was no pressure and the shower head was very weak. The tile in the shower was broken. I don’t believe the pillowcases were changed. They had a smell and the pillows were awful! The breakfast was subpar. I will not rest here again, the room above mine was so sooooo noisy. It sounded like there were elephants above me. The floor creaked terribly. I had for aide the volume on the tv to drown out the noise!!

Self

10/10

Exceptional

14 Jun 2026

Janet

Good afternoon.
Everything was good, looking forward to coming back

Family

6/10

Pleasant

14 Jun 2026

john

I was greeted by how lower class this place was then a hotel nearby I’ve used. No attendant on staff so had to wait 5 minutes.

Then there were empty bottles left in my room.

There was no kitchen area. The place was drab. A few sketchy people around but not dangerous one was actually very friendly.

Not enough bath towels. Average at best.

Self

4/10

Poor

11 Jun 2026

Wuinder

Las habitaciones son pésimas si te quedas abajo escuchas todos los pasos de las personas arriba

Self

8/10

Excellent

07 Jun 2026

Baeth

Crystal Inn is a budget bargain and I love staying here! It's quiet, convenient and the other guests are polite and helpful. The front desk is always available to provide amenities and suggestions. I had to leave early due to an unexpected travel change and they refunded my last day, no questions asked! I was so impressed. This small, privately owned motel is my go to when I need to get work done but also be close to all that Monmouth County, NJ offers.

Self

2/10

Poor

07 Jun 2026

Michael

Nice landscaping and that’s where it ends. Surly unhelpful staff, tv that was useless even very few electric outlets. Breakfast is a joke and not available until 8am including coffee. I had a toilet back up went to the front desk and they handed me a plunger.
Don’t go to this “Inn”. It’s terrible.

Family

6/10

Pleasant

31 May 2026

Jeffrey

Hotel was ok-breakfast wasn’t much

Partner

8/10

Excellent

24 May 2026

Crafton

Peaceful and well kept. The amazing tree by the pool gives off serene vibes.

10/10

Exceptional

24 May 2026

Antonio

Great service helpful staff a place to just go an enjoy

Friends

4/10

Poor

22 May 2026

Justin

Extremely pleasant staff but the beds are like sleeping on plywood. Rooms are not built the best you can see how little they care about the property or at least the rooms

Self

8/10

Excellent

20 May 2026

Chris Ann

Tatiana was very professional and helpful during our check-in and stay
Breakfast was not great.
Parking was great.

Family

4/10

Poor

17 May 2026

Jerry

It sounded like the people in the room above us were going to come through the ceiling!!!

Family_with_children

4/10

Poor

16 May 2026

Matthew

Not many options for breakfast, the room smelled like someone had smoked a cigar inside, and the shower pipe was leaking heavily when I turned on the water so I couldn't shower. Staff were friendly and parking was fine.

Self

8/10

Excellent

14 May 2026

Diana

Clean comfy room. Friendly staff. Great parking.

Self

10/10

Exceptional

11 May 2026

Renee

The parking lot was convient and felt safe. The man at the front desk was very friendly and helpful!

8/10

Excellent

09 May 2026

Maheen

Everything was good. Only thing I would say is that the breakfast could use eggs. Even if there is an option to pay extra. Also bathrooms are outdated. But overall it’s good for the price.

Partner

8/10

Excellent

04 May 2026

Eric

My room was very clean and cozy. I also like the Crystal Inn's location as there are numerous stores, supermarkets, diners, etc practically within walking distance of the hotel, which is a short drive from Asbury Park, Red Bank and other interesting Monmouth destinations.

Self

4/10

Poor

01 May 2026

bernardine

the room was clean the tv kept going off because of the wifi they advertised coffee available and infused water 24 hours complimentary when we arrived back at room in the evening we stopped by office they said we would have to pay for coffee they also showed hot breakfast on their website the breakfast started at 7;30 am we arrived at 8am there was some fruit loops cornflakes and oatmeal 4 slices of wheat toast and coffee nothing else not even juice when we asked the front desk about it they told us we booked through 3rd party expedia but i told them to look at there website and that's what it showed no response we had to go to a diner for breakfast

Partner

10/10

Exceptional

14 Apr 2026

Steven

Yes the room was clean

10/10

Exceptional

09 Apr 2026

Diana

Clean and comfy. Very friendly staff.

Self

10/10

Exceptional

07 Apr 2026

Steven

Great motel and a great price

6/10

Pleasant

28 Mar 2026

Cat

Location great other wise nice staff and once again location .

Family

4/10

Poor

25 Mar 2026

Jason

First, the staff inside the check in were excellent. They smiled and were polite. Having said that, let me begin.

I only needed a room to sleep and shower. Based on the reviews, I thought this was a good option since my employer wasn't reimbursing me for this stay, I was mistaken.

Upon opening the door, the room smelled horribly of cigarette smoke. I returned to the check in area and received another key for a different room. Again, the staff was very helpful.

Unfortunately, the second room smelled as well. Not as bad, but it smelled nonetheless.

For starters:

- The outlets in the room were all loose, some did not work
- The walls were patched, unpainted and in some areas, painted a different color than the wall.
- The door to the room had multiple dents and was filthy
- The cover to the toilet did not fit the tank. The toilet also ran most of the night.
- The frame of the bathroom door looked like it had been chewed. No other way to explain this
- The light in the bathroom had bugs in it
- The bathroom window was painted over
- The bathroom door had never been painted, was filthy and patched with drywall mud.
- The panel for the clothing area was painted multiple colors, not in a good funky kind of way
- None of the trim in the room was even close to good
- The charging port on the desk did not work
- The Television was smart TV but not very smart. It would not stay connected to whatever wifi they were using.

Bed was leaning to the left.

Self

8/10

Excellent

01 Mar 2026

Laurynas

Rooms could be cleaner, but over all good

8/10

Excellent

27 Feb 2026

Dahlia

Clean room and staff was friendly and professional

Self

2/10

Poor

12 Feb 2026

Dalyanne

It's very noisy and unsafe.

Family

10/10

Exceptional

07 Feb 2026

Yasmin

Clean and smelled good staff was kind and friendly

Partner

8/10

Excellent

07 Jan 2026

Tia

I would like more cameras

Leisure Partner

8/10

Excellent

01 Jan 2026

Gregorio

Very corteous staff and decent rooms

8/10

Excellent

31 Dec 2025

Manuel

Staff treat me really good

Business_and_leisure Family_with_children

8/10

Excellent

25 Dec 2025

brenda

clean and very professional kind staff

Leisure Self

8/10

Excellent

22 Dec 2025

Jason

Great

8/10

Excellent

20 Dec 2025

Kaz

Parking was very convenient and the heat worked very well.

Self

10/10

Exceptional

19 Dec 2025

Irina

The staff's friendliness is what impressed me the most. Otherwise, it is good for what it costs.

Business Self

10/10

Exceptional

16 Dec 2025

Maria

The room was ok
Looks like renovations weren’t complete. Staff was great and helpful

Friends_and_family Family

8/10

Excellent

16 Dec 2025

Jason

Clean

Leisure

8/10

Excellent

04 Dec 2025

Diana

Toasty warm. Comfy bed. Friendly staff.

Business_and_leisure Self

4/10

Poor

29 Nov 2025

Thomas

I asked for a nonsmoking room. When I opened the door, the smell of cigarette smoke nearly knocked me over and gave me a headache. When I asked for another room, he gave me the room right next door. It was a room for disabled people. I am not disabled. It had a dirty floor. The lack of a vanity in the bathroom was very inconvenient. My son and I were both bothered by mosquitoes during the night.

10/10

Exceptional

19 Nov 2025

Michael

Great location comfortable rooms

4/10

Poor

11 Nov 2025

James

Parking was good and felt safe. The room was clean, and I had a good shower in preparation for a wedding I had to attend in the area. Check in was a breeze. However, there were some unsavory occupants cursing and arguing outside , and the room unfortunately had the smell of cigarettes which I did not like. I decide not to stay and checked out after returning from the wedding.

Leisure Self

2/10

Poor

09 Nov 2025

Keiko

Nightmare Stay: Noise, Cleanliness, and Service Failure

My experience at this hotel was profoundly disappointing, marked by significant cleanliness issues, disruptive noise, and an alarming failure in customer service.

Initial Disruption and Cleanliness Concerns

My stay began poorly when the initial room assigned to me had a powerful, persistent smell of stale cigarette smoke, necessitating an immediate room change. Furthermore, upon checking in around 3 PM, the inner courtyard/pool area was occupied by several guests who were visibly intoxicated, smoking, and talking loudly. The noise from this group echoed unpleasantly throughout the central hotel structure.

Beyond the initial room issue, the cleanliness of the second room was disappointing. I noted a sticky liquid stain on the nightstand and visible hair on the bathroom wall—basic oversights that suggest a lack of thorough housekeeping.

Complete Failure to Address Excessive Noise

The most critical failure was the inability of the front desk staff to resolve an excessive noise complaint. At 10 PM, loud music and conversation began in the room directly next to mine. I called the front desk three times between 10 PM and midnight.

No solutions were offered, and no attempt was made to move me or resolve the disturbance, which continued well past midnight. This constitutes an extreme lapse in security and guest service.

This was a miserable experience marked by poor hygiene and truly awful.

2/10

Poor

08 Nov 2025

Agustin

My first room smelled entirely like cigars. After reading their no smoking policy and $100 charge. Our second room did not smell until we entered the bed. I felt like i was sleeping in an ashtray. My wife could hardly breath becuase of her allergies. You could get a better breakfast at a local bodega. Please do not stay at this place!

Leisure Partner

10/10

Exceptional

03 Nov 2025

KIRK

Easy check in
Clean spacious room

Leisure Self

10/10

Exceptional

19 Oct 2025

Oscar

Great budget-friendly no-frills place that is very convenient to eateries, super markets and bus stops if u wanna get around or go to the Red Bank Train Station. Easy check-in and check-out.

Friends_and_family Friends

8/10

Excellent

19 Oct 2025

John

Fair trip
Rooms very unfurnished
Lobby store nice
Grounds very nice
Polite staff

Self

8/10

Excellent

18 Oct 2025

Katy

Friendly staff

8/10

Excellent

17 Oct 2025

Charles

The staff was very accommodating and helpful, and made the experience that much better

Business Self

2/10

Poor

14 Oct 2025

Jeanny

it was the most horrible experience I ever had in staying in a hotel, the room upstairs was so noisy the whole night long that we could not sleep at all during our entire stay. I would never stay in this hotel again

Business_and_leisure Family

8/10

Excellent

12 Oct 2025

Vincent

The room was very clean. Could use a little refresh. We only stayed one night and people were a little noisy but not bad

Leisure

10/10

Exceptional

11 Oct 2025

Rebecca

Was exactly what we needed for our quick trip