Name: Sonesta Select Tinton Falls Eatontown
Address: 600 Hope Rd, Tinton Falls, 07724, US

6/10

Pleasant

19 Jul 2026

Mary

The property is run down. The breakfast area was unappealing.

Partner

10/10

Exceptional

18 Jul 2026

Sibyl

Room was clean and bed was comfortable . Hotel was much nicer than I expected for the price I paid on a holiday weekend.

Partner

10/10

Exceptional

18 Jul 2026

Carol

The hotel and amenities were perfect. The front desk staff went out of their way to help when my husband needed to go to the ER. I will stay there any time we are in the area.

Partner

2/10

Poor

17 Jul 2026

Anindita

There was nothing that was good about the property. My phone in my room did not work. It was dead. I had to call the main desk through my cell phone. I called them a couple times to fix my phone, but it was not done. There were screaming kids running down the corridors at 10 at night. I had to ask the main desk to complain about them and to shut the kids down. I had no Internet I had no Wi-Fi so yes, there was no tv control. I had to ask for it They had to go look for a remote for me . After that, the TV would only turn onto one channel channel 7. I called the front desk again through my cell phone and they had to go and reset something for me to have access to other channels however, the following night the same exact thing happened, but nobody adjusted the TV channels for me. The woman working there was an Indian woman After that, the TV would only turn onto one channel channel 7. I called the front desk again through my cell phone and they had to go and reset something for me to have access to other channels however, the following night the same exact thing happened, but nobody adjusted the TV channels for me. The woman working there was a Indian woman who just would not was the worst service I’ve ever had . horrible and the worst hotel I’ve live ever stayed in all my stays around the world.

Self

4/10

Poor

16 Jul 2026

Alicia

Pool was closed due to poor water quality for the extent of our stay without signage or explanation. Breakfast was reserved for teams over the weekend and on Monday was not included, $2.99 per item. Not as described, extremely overpriced for what it was. Will not be back.

Family_with_children

10/10

Exceptional

16 Jul 2026

David

Love the quiet environment - mostly business folks and contractors stay here, which means that they like to keep things quiet. The rooms are relatively small, but perfect size for the 1-person stay. Convenient location.

Self

6/10

Pleasant

15 Jul 2026

Daniel

The only problem was the window in the room not closing

Friends_and_family Friends

8/10

Excellent

15 Jul 2026

Vitaliy

Clean room, great staff, bathroom needs a little update but overall not bad. Would definitely stay there again. No breakfast

Self

6/10

Pleasant

14 Jul 2026

Donald

The hotel is clean, well maintained and some of the staff were great, others not so much. The lighting does the property no favors - dim hallways and limited light fixtures in the room, two which were burned out and not replaced dispite several requests made of the same person - she took notes and promised to get things fixed - she also promised to get the room serviced and to provide fresh towels - neither of which happened. We returned to the hotel around midnight and I had to go to the front desk to pick up the towels. The bed was very comfortable - had a couple of nights of good sleep. The property was convienient but I'm not sure I'll return - visit the area a couple of times a year .

Friends_and_family Family

2/10

Poor

13 Jul 2026

Gary

the entire presentation was not what i was expecting online, i booked a stay because i’ve previously stayed at sonesta’s before but this was not sonesta quality, i was given the wrong room, then told there was nothing i could do about it, i was finally given the room i requested only to be confronted by a smell of mildew and wet towels, on top of a strong smell of cigarette and marijuana, i did not even stay past midnight, i am actively seeking refund, as i did not even stay the night due to the disappointment

Partner

4/10

Poor

12 Jul 2026

Daniel Rafael

Lights in room and bathroom did not work and front desk was non responsive. I asked to change rooms 15 minutes after attaining in my room and they never responded after promissing to do so. Ground floor common areas were often very damaged or looked worn. At least climate system in room worked.

Business

8/10

Excellent

12 Jul 2026

Peter

Nice and quiet.

Self

6/10

Pleasant

12 Jul 2026

Rebecca

I would rate this hotel a 6 or 7 out of 10.

Family_with_children

6/10

Pleasant

11 Jul 2026

GERALDINE

No pool on 4th of july weekend -the hottest weekend of the year. If I knew prior I would not have booked. Disappoining

Family

8/10

Excellent

11 Jul 2026

THOMAS

Good location. Coffee in the Lobby was Cold and the Pool was not open.

Partner

4/10

Poor

10 Jul 2026

Chana

Dusty

2/10

Poor

06 Jul 2026

Yaniera

There wasn’t a pool cause apparently they just cleaned it and they needed inspection. No breakfast included.

Partner

4/10

Poor

06 Jul 2026

Holly

We have stayed at the Sonesta several times and this time was not great. The pool was closed on 4th of July weekend, and the one amenity we count on, and the reason we book here. No where was it posted -- it should have been clear when booking the room, but we did use a 3rd party to book (Expedia)...for the price, I expect more.

The a/c on our floor seemed to be off (saving electricity perhaps) and the rooms were fine.

Partner

2/10

Poor

05 Jul 2026

Eric

What a horrible place. Booked through Expedia, no mention that the pool was closed, that was the only reason I booked to stay there. No warning, nothing from Expedia and nothing from staff from hotel. How this place is in operation is beyond me. I highly recommend if you are considering to stay here, don't. Our a/c unit barely worked, and staff claimed it was because the a/c units work on motion detection. What a crock of BS. Staff is horrible and location is not great. Definitely look elsewhere before you book to stay here.

4/10

Poor

05 Jul 2026

David

Very old tvs, sound did not work at all. Pool was out of order on a holiday weekend. They did not come take our garbage out nor refresh our towels. The staff was rude. Would never stay again.

Partner

6/10

Pleasant

04 Jul 2026

Jeffrey

Room was clean
Staff was good

Bummer that the pool was closed due to the municipal inspection for the pool cannot be done til after the 4th of July weekend

Partner

6/10

Pleasant

01 Jul 2026

John

Room was not cleaned very well. The pool was not open.

10/10

Exceptional

30 Jun 2026

tara

Our hotel room was very clean and the surface was great. The only downfall was that they advertise an outdoor pool however, the outdoor pool is under maintenance. Unfortunately, when I called the property prior to booking, I wasn’t able to get a hold of anyone so I took my chances and booked anyway. Other than that, I would definitely recommend.

Family_with_children

4/10

Poor

30 Jun 2026

Elana

They showed an outdoor pool online and there were no chair to sit on, the room was tiny, I called about bed size they said this is what they had available. Staff was not helpful.

Partner

6/10

Pleasant

30 Jun 2026

Christine

I only stayed one night to break up a long trip. The room was small but comfortable. It was cramped by 2 small night stands and a couch that I think was a pull out. The couch was dingy with stained pillows. I didn't use that and just pushed it back into the corner. There was no TV service or internet. The front desk said it was being serviced. There was also a youth group there that were noisy and ran up and down the halls.it served its purpose.

Self

8/10

Excellent

29 Jun 2026

Farhad

Clean facility. Friendly staff. Good price.
No TV remote in room. Front desk informed. They promised immediate delivery. It NEVER arrived.

Family

8/10

Excellent

28 Jun 2026

Helen

Disappointed that the room was not cleaned even once during our 3 night stay.

Pet

10/10

Exceptional

25 Jun 2026

Gene

Cool hotel and priced right. Right across the street from Applebees. Couldn't be more convenient.

Self

8/10

Excellent

25 Jun 2026

Gary

Room was small but up to date and clean. TV was really slow to respond to commands. I arrived a couple hours early and tried to check in. Rooms were ready but they wanted $20 for checking in early. I’ve never heard of that before. I came back later and had a 5 minute wait to be checked in. Just seemed silly.

Partner

10/10

Exceptional

24 Jun 2026

Jennifer

Clean room, wonderful and helpful staff, property was in excellent condition.

8/10

Excellent

22 Jun 2026

Mary

The staff was very friendly and helpful. The breakfast they offer is cold items that priced individually and the pool and outdoor seating area was closed.

Friends_and_family Family

2/10

Poor

20 Jun 2026

Patricia

The bedroom was absolutely filthy. It had food waste in the microwave and food waste on the TV stand. I will never stay there again and I recommend everyone avoided.

2/10

Poor

19 Jun 2026

Susan

Elevator was not working, hairdryer was Temu quality -truly junk, no wash cloths in the room, bed was hard as a rock, pillows were hard -more like bolsters, hall lighting was exceptionally dim, lounge area had nearly all ceiling lights turned off day and night. Front desk help was friendly but helpless: Example: After the elevator was fixed the next day, we pushed the elevator button at the ground floor but the elevator didn’t come. It kept going back and forth between the 2nd and third floors. We could hear a bunch of kids giggling. I brought it to the attention of a staff member who replied, oh, that’s some kids having a good time. I said, can u do something about it, and she just walked away. My wife and I are 80 years old and can not do 2 flights of steps.

Partner

6/10

Pleasant

19 Jun 2026

Shawn

No room cleaning services, ( request only but never stated ) elevator was broken, pool was green, no breakfast as advertised, but it was convenient to our location.
The staff was trying their best to keep everyone happy, but it was a losing battle.
Property needs help but staff was on point. ( would stay again for location and staff )

Family_with_children

6/10

Pleasant

18 Jun 2026

Gregory

The staff was great. The hotel has serious issues. The pool was filthy and unavailable. The elevator was broken. The TV did not work the entire time I stayed there. The room was clean but the lamp by my bed was not working. The whole thing felt like the hotel is struggling financially. Which is odd, because this is apparently a popular area and this hotel is full. Maybe they need to charge a few more bucks and invest in their property.

Self

8/10

Excellent

18 Jun 2026

Paul

Pool was not open and very dirty

4/10

Poor

16 Jun 2026

Philip

One of the reasons I selected this hotel was for the pool.
I was over 90 degrees and humid the day we were there and an operating pool would have been appreciated and comforting.
I had seen a review for this hotel that alluded to the pool undergoing maintenance, but that was in April.
If the pool needs long term maintenance, the hotel should not be allowed to claim that there is a pool on the premise without also stating that the pool is currently \"undergoing maintenance\".
I would not have selected The Sonesta Select Hotel had I known that its pool was not operational.

Partner

6/10

Pleasant

15 Jun 2026

Jennifer

Charged in cash (?) to check in early- then proceeded to find out the tv in our room didn’t work, the pool wasn’t open and even though our reservation had four people- 2 towels in room. Also one pillow only for each of us.

Friends_and_family Family

10/10

Exceptional

11 Jun 2026

Glenn

Clean room and efficient check in started a good overnight on our trip home. Thanks.

Partner

10/10

Exceptional

11 Jun 2026

Marcia

The room was very clean.

Family

8/10

Excellent

10 Jun 2026

Andrew

Did not meet our expectations for what was advertised. Odor through out the building…

Partner

4/10

Poor

10 Jun 2026

Andrew

We stayed there on a Wednesday before going to NYC and then back on the Saturday. Both rooms had an odor that was poorly tried to cover up. The first floor room was missing a desk chair. No breakfast on the go till after 10… coffee carafe was empty and when asked at the desk was told it would be filled in 6 minutes. Went back down and still no coffee. Then asked for packets for the room to make my own and they looked at me confused. Definitely not worth the cost of the room… we visit the area frequently to visit our son and will not be stating there again.

Partner

6/10

Pleasant

10 Jun 2026

Susan

Clean room, pleasant and helpful staff, no breakfast to speak of, largely vacant.

Partner

2/10

Poor

09 Jun 2026

Bridget

I was very disappointed with my stay at the Sonesta Select Tinton Falls. I paid $236 for one night in a room with two queen beds, in part because the hotel advertised amenities including a pool and an on-site bistro. Prior to arrival, I called to confirm these amenities and was informed that neither the pool nor the restaurant was open due to new ownership and licensing issues. These closures were not clearly disclosed when booking.

During that call, a staff member offered a discount on a future stay and complimentary breakfast as a courtesy. However, upon check-in, that promise was denied, despite the employee who made the offer being present at the front desk. The front desk staff were dismissive and unhelpful throughout my stay.

The condition of the room was also disappointing. There was visible water damage on the ceiling, the carpet appeared dirty, and there were significant cracks in the bathroom tile, giving the room a poorly maintained appearance.

The situation worsened when a strong marijuana odor filled our room during the night. I reported the issue to the front desk, but my concerns were met with indifference. The smell was so strong that I had to keep the windows open overnight, and it dissipated but returned in the a.m.. When I raised the issue again at checkout, no meaningful resolution was offered.

Overall, the hotel advertised amenities that were unavailable, customer service was poor, the room was not well maintained, and strong odor of THC

Family_with_children

4/10

Poor

09 Jun 2026

Lauren

Terrible stay in this place while I was visiting my hometown for my mother's funeral. Huge rip in the couch pillow. No \"body wash\" or soap provided. Body wash and shampoo are identical despite their claims to the contrary. No answer for 15 minutes calling the front desk and when they do finally answer they have attitude and tell you they cannot bring what you need since there is no one else there (hard to believe). Hot paper cups for coffee that leak. And when I asked for more coffee for the room the front desk guy had NO IDEA what I needed (plastic filter holder) and insisted I have to put the coffee pouch in the cup instead - I had to argue and insist that he had to find the proper piece so that I could have coffee. The wrong room number on the room phone so when you do call the front desk and they are available they bring the item to the wrong room and then blame you for not answering your door. Internet goes out for HOURS and they blame the storm from the night before (ridiculous). They don't know how to fix the large screen in the lobby to show the actual current weather and time/date or they don't care to - it's been that way for weeks as I stayed there also a few weeks ago. Gross incompetence on all levels there with a complete disregard for the community they are doing business in.

8/10

Excellent

08 Jun 2026

Rajeev

Convenient location. Good value.

Self

10/10

Exceptional

08 Jun 2026

Jeffrey

Clean, and freindly staff

4/10

Poor

08 Jun 2026

Nick

the good: the room was clean.
the bad: advertises a restaurant and a bar - shows pictures of the room - nothing - closed. the complimentary coffee was not maintained - it was empty and the receptionist who didn't even bother to get up just yelled over to us that the second one is regular (well that's not good because most people looking at the set up would have assumed the middle canister was decaf). She could have cared less. the elevator is limited to five people - but with four people and luggage - it didn't sound very safe. There is nothing except an Applebees within walking distance. The room had a strong order of marijuana near the microwave area?

Partner

8/10

Excellent

08 Jun 2026

Martin

Nice place with a restaurant.

Self

6/10

Pleasant

08 Jun 2026

John

Decent hotel… definitely could use a refresh… staff was VERY helpful

Self

6/10

Pleasant

07 Jun 2026

David

Booked a room almost a month ago with a king ,got there and was told no kings available, offered breakfast was pathetic and had to pay for, with many hotels in the area with better room prices and free breakfast , the room itself wasnt bad but seemed very tight, TV had issues as well, I would not recommend this hotel unless you are desperate

Partner

8/10

Excellent

07 Jun 2026

Margaret

I was disappointed that the pool was not open yet. The fitness room was well maintained and well-equipped.

Friends

8/10

Excellent

07 Jun 2026

Sharon

Fair price. Nice town.

Partner

8/10

Excellent

06 Jun 2026

Robert

Hotel was clean and close to parkway and restaurants. Put request in for high floor at time of reservation. Given room on first floor and told no high floors available. Checked in at 4:20 PM. Short stay in room after check in due to event to attend. When returned later in the evening noticed the television, alarm clock, and usb ports were all unplugged with wires on top of dresser. Could not move dresser to plug in. Also noticed no wash cloths in bathroom. I’m travel a lot and not the one to complain, but sometimes the little things add up. Have someone check the rooms before they are occupied.

Partner

10/10

Exceptional

06 Jun 2026

Scott

The staff were lovely and the hotel was clean and well maintained, I just wish there had been a bar

Self

10/10

Exceptional

06 Jun 2026

ALAN

Clean

10/10

Exceptional

06 Jun 2026

Robert

Great experience for the price.

8/10

Excellent

05 Jun 2026

Deborah

The hotel was clean and quiet. Staff were very helpful. I would recommend that they offer a continental breakfast of some kind. Also, the coffee served was awful and the water was awful too. I would recommend stronger coffee and filtered water.

Friends_and_family Family

4/10

Poor

01 Jun 2026

Judith

Hotel staff was very unfriendly

Family

4/10

Poor

30 May 2026

Jeffrey

The room I originally checked into had trash in it, and reeked of marijuana, like someone just left before I arrived. In between bed n floor looked nasty

upon check in, no one told me of anything like is breakfast or coffee available and i was spending 2 nights. Dogs barking loud off and on

I am never coming back to this location or booking at Sonesta again !!!!

Self

8/10

Excellent

29 May 2026

edward

Good condition, good location. King size bed was crammed into a standard room. No wash cloths, breakfast was cash and carry small stuff.

Friends_and_family Family

4/10

Poor

28 May 2026

Lisa

This was 1 of the most horrible stay ive had. The tv, shower, and light all not working. Hard as a rock beds. Walls so thin you and your neighbors are 1. Lied about free breakfast, its 2.99 an item. The cleaning staff cut too many corners. Also you can only have 2 towels per room. Which is ridiculous if theres 3 of you. Dont waste your time or money here. Need major improvements

Family

2/10

Poor

27 May 2026

Doris

Reserved a room. Got there, no room available because the night before there was a party and rooms were never cleaned. Front desk clerk was nonchalant about, wouldn't call the manager for me and threatened to call police if I didnt leave. Rude and inconsiderate. I was 3 hrs from home had no idea where the closest hotel was, it was 8pm and raining. No suggestions from her, just a \"I'm really sorry there is nothing I can do\". This happened to the man who came in b4 me also, and he had 2 rooms booked. He was stunned, and again she said \"I'm sorry have a good night\" . I called the hotel left a message and still have not gotten a call back. My cc was charged still haven't received a credit. Why didnt the hotel call me earlier in the day to tell me my room was not available so I could have found another one earlier. Instead I had to drive on the turnpike. In the rain, at night, I have a hard time seeing at night, that why I got there b4 the sun went down. I would like an explanation, an apologigy, my money back and that rude clerk given some customer service education.

Family

8/10

Excellent

27 May 2026

Joseph

.

Family_with_children

10/10

Exceptional

26 May 2026

Maria

We did not use these amenities. However, we really enjoyed the hotel otherwise. We were very impressed with how clean the space was. We had a great experience, and would love to stay again!

Family

10/10

Exceptional

21 May 2026

John

Only spent a day in the hotel, but it was clean and I found the staff to be friendly.

Self

4/10

Poor

17 May 2026

Celeste

The room is not cleaned unless you request housekeeping which we did and all we got were clean towels. The floor wasn't vacuumed, the bed wasn't made, trash cans weren't emptied. They ran out of clean towels. Someone in our party requested towels and was told the entire hotel only had two lean towels. There were kids running up and down the halls at all hours

Friends_and_family Family

2/10

Poor

17 May 2026

Amy

Had to wait in the lobby for 30 minutes for the room because of a “housekeeping incident,” coffee was not ready in the morning, then there was no milk when coffee was ready. Key malfunctioned and could not get into the room at midnight, and despite a res for four people there were two towels. Needs work.

2/10

Poor

17 May 2026

James

Loud kids

Partner

10/10

Exceptional

15 May 2026

Gift

Dog friendly

Pet

10/10

Exceptional

10 May 2026

Konstantin

Excellent staff

Self

8/10

Excellent

09 May 2026

Tonia

This is an okay place to stay for a night. It serves its purpose.

Self

10/10

Exceptional

09 May 2026

Greg

Smooth check in process

Self

8/10

Excellent

08 May 2026

Mercedes

Everything was good about this place minibus a very rude smug young lady soon may check out. She was obnoxious. The others were fine. She kinda ruined the experience which was a shames as the hotel was great otherwise.

Self

10/10

Exceptional

07 May 2026

Raheem

Everything was well

8/10

Excellent

06 May 2026

Arlyssa

Clean and quiet

Partner

10/10

Exceptional

03 May 2026

Loren

Very little for breakfast.. no hot food only cereal bagels and fruits

Self

2/10

Poor

02 May 2026

Daron

My stay was horrendous

Self

4/10

Poor

02 May 2026

JOHNEEN

I asked for a handicap room which I got except it had a bath tub with only one

10/10

Exceptional

01 May 2026

Lorraine

always quiet and peaceful. rooms are super clean and staff is great

10/10

Exceptional

28 Apr 2026

Cheryl

Hotel met our needs. Very reasonably priced. Good location.

Partner

6/10

Pleasant

27 Apr 2026

Mark

While there was refresh done it still feels old and dated. Not dirty but not overly clean either (stains on carpet, etc).

Self

6/10

Pleasant

26 Apr 2026

Kristin

Pros - the bed was comfortable. Shower was great. Location hotel is in a good area.
Cons- room smelled musty.

Partner

4/10

Poor

26 Apr 2026

Effie

It was barely a step up from a motel. The bathroom had a really small tub and tiles that were stained and mildewy. The TV kept losing signal . I booked a king room with a couch and they gave me a queen . Travelled with my cousin . She booked a separate room. They didn’t have a room for her because they said if you choose the Expedia ‘pay at property’ option you don’t have a reserved room. I chose the pay in advance option . I never knew that if you don’t pay in advance on Expedia that you don’t actually have a booked room! After 8 hours of driving - it was a really frustrating experience and disappointing stay.

Family

10/10

Exceptional

25 Apr 2026

Barbara

Rooms are attractive and well maintained

Partner

10/10

Exceptional

23 Apr 2026

Jennifer

The outside of the hotel leaves one wondering about the quality of the rooms. However, they were beautifully furnished and very, very comfortable. Well thought rooms, with lots of amenities. Nice staff, too.

10/10

Exceptional

23 Apr 2026

Georgina

My experience in Sonesta was priceless! I’m definitely recommend to my friends and family! They make you feel like home!

Self

10/10

Exceptional

22 Apr 2026

Mike

Great place for a quick stay. Not sure why the lounge area was never open.

Self

10/10

Exceptional

22 Apr 2026

James

The hotel was quiet. My room was clean. I was very happy with my choice to stay at the Sonesta Select!

Self

6/10

Pleasant

22 Apr 2026

Tyler

They were nice. They let us check in early but the room wasn’t cleaned so I cleaned it myself.

2/10

Poor

21 Apr 2026

jason

Sonesta Select Tinton Falls Eatontown CANCELLED my reservation. They did not have my credit card or phone number on file (because I have never stayed there before and booked through Expedia) so they just cancelled my reservation. I found out when I arrived at the hotel at 10pm. The employee at the desk apologized, said they had no rooms available, and told me to call Expedia. But Expedia didn't cancel my reservation, SONESTA DID!!! They did not take any responsibility for my situation and did not offer any compensation.

Friends

6/10

Pleasant

21 Apr 2026

Kaitlyn

When I arrived to my room during check in, there were towels on the floor in the bathroom and in disarray on the sink. There was garbage on the bathroom bin and a pair of mens shoes in the closet. I went back to the front desk to complain and was given another room. That room only came with 2 bath towels, 2 hand towels and a bath mat. I didn't have any washcloths.If you want housekeeping to clean during your stay, you have to request it. There is no Continental breakfast but a small market you pay for. Also the water doesn't stay hot for very long. The bed sheets caused my eczema to flare up again after not having any issues with my skin for weeks.

Pet

10/10

Exceptional

20 Apr 2026

Matthew

Very friendly and accommodating front desk staff and management. Went the extra mile to make sure I had a comfortable and quiet room. 15-20 minutes drive to several nice beach towns. Will be staying again when in the area

Self

10/10

Exceptional

20 Apr 2026

William

Great visit, very Friendly staff, hotel was clean, well maintained on the outside. Room was very clean and the beds were very comfortable.

Friends

6/10

Pleasant

19 Apr 2026

David

Cleaning staff is excellent

8/10

Excellent

19 Apr 2026

Liana

Staff is very helpful. The restaurant was either shut down or not operating and the pool was covered with tarp.

Business

4/10

Poor

18 Apr 2026

Crystal

Carpet smelled like a pet had been in the room lights in hallway too dark

6/10

Pleasant

18 Apr 2026

Nicole

The room was nice and clean.
However there was no free breakfast and everything else was closed as well. No bistro, no bar, no breakfast, nothing that was listed in the ad.
Staff was friendly and helpful.

Partner

8/10

Excellent

16 Apr 2026

Kelly

na

Self

10/10

Exceptional

15 Apr 2026

Matthew

Very friendly and accommodating front desk staff and management. Quiet and clean. Will be returning for future stays in the area