Name: Courtyard Wall at Monmouth Shores Corporate Park
Address: 1302 Campus Pkwy, Wall Township, 07753, US

2/10

Poor

20 Jul 2026

Alexis

I was disappointed with my stay.

When I checked in, I was asked, “Why are you here?” The way the question was asked made me feel uncomfortable and was not a welcoming first impression.

When I got to my room, there was no water available.

The most concerning part of my stay occurred that night. After 10:00 p.m., I was awakened by a loud domestic disturbance in a nearby room. I heard repeated banging against the wall, a woman screaming and crying, and what sounded like a physical altercation. Concerned for her safety, I called the front desk and asked them to help. I was told they would take care of it.

The police later arrived and I heard them speaking with the occupants. After they left, the disturbance resumed for some time before finally becoming quiet around 2:00 a.m. Because of the noise and the distressing situation, I was unable to fall asleep until about 3:00 a.m.

The following morning, the disturbance started again before the occupants eventually left. This incident significantly affected my stay and left me feeling unsafe. When I later asked the hotel about their response, I was informed that their policy is to contact the police rather than intervene directly.

Due to the severe disruption, loss of sleep, and the impact this incident had on my stay, I believe a refund for that night’s accommodation is appropriate.

Also my room was not cleaned even after being asked if I wanted service

By day 2 I had no bath wash the bottle was empty to begin with

Partner

6/10

Pleasant

13 Jul 2026

Wayne

The AC was struggling everywhere outside of the room, relaxing in the lobby was unbearable

Friends

10/10

Exceptional

07 Jul 2026

Jacqueline

Room was always clean

Partner

6/10

Pleasant

05 Jul 2026

Reza

Over priced for the service and the amenities offered

Partner

6/10

Pleasant

05 Jul 2026

Mark

Over priced close 485 dollars for one night for the service and the amenities

Self

10/10

Exceptional

30 Jun 2026

James

You guys at this location were sensational...the customer service was excellent and very helpful and pleasant all
around...the room was really comfortable and convenient to the event I was attending that weekend (bridgefest 26)
and l will love to come back for a future stay...The Lord bless all you guys at Monmouth...in abundance in Jesus mighty name Amen and Amen 🙏 🙌 ❤️ 🫂🙂

Partner

10/10

Exceptional

15 Jun 2026

Joel

Clean room and easy check in

Friends

10/10

Exceptional

04 Jun 2026

Lawrence

Our property was very well maintained. Indoor main area was very nice. The stuff was wonderful and inviting. Guestroom could use a little updating, including the bathrooms. The room was clean, except there was dust and some raisins under our bed visible to the eye. The guests next-door to my daughter’s room were extremely loud playing music before the sun was up. That was not great. She also had trouble with her thermostat. We did not report it.

Friends_and_family Family

8/10

Excellent

20 May 2026

Louis

Did not like being next to ice machine
Do not disturb sign worthless
Bedsy Light and receptacle poorly placed

8/10

Excellent

13 May 2026

Paul

good hotel for the area need to check rates all the time at times there over priced

Self

8/10

Excellent

03 May 2026

Debra D

The young lady at the front desk wasn't to friendly checking in, but the young lady checking out had a good demeanor , l appreciated her smiling.

10/10

Exceptional

19 Apr 2026

Mike

.

8/10

Excellent

13 Apr 2026

Lori

The staff were excellent. The room was very nice. Not much of a Health Club. Parking was excellent too.

Friends

10/10

Exceptional

28 Mar 2026

Gina

All of the staff were extremely friendly and helpful. My dinner at the lounge was delicious. Very happy with my stay.

Self

10/10

Exceptional

23 Mar 2026

Pamela

Rooms are clean. The staff is very nice. Location is perfect

8/10

Excellent

20 Mar 2026

Timeleen

The need to serve complimentary breakfast the hotel is expensive.

Friends_and_family Family

10/10

Exceptional

11 Mar 2026

Amy

My stay was great, the staff was so friendly and accommodating and the room was very clean and comfortable. The only issue I had was the parking lot has huge pot holes in several areas and at night it’s not very well lit up so I unfortunately ran into the pot holes.

Self

10/10

Exceptional

28 Feb 2026

Virginia

Since I only stayed two nights since a major snowstorm was coming do you refund the money to my credit card.

10/10

Exceptional

19 Feb 2026

Teresa

Clean

10/10

Exceptional

13 Feb 2026

Carol

Clean, friendly

Business

6/10

Pleasant

13 Feb 2026

Wayne

Fire place broken for over a year

10/10

Exceptional

24 Jan 2026

Dominick

could not ask for more, the hostess was an absolute Gem

6/10

Pleasant

20 Jan 2026

Colette

Complimentary coffee in the lobby.

8/10

Excellent

19 Jan 2026

Wayne

The fireplace has been broken for over a year Lobby is cold due to the fact that the door opens and closes too frequently

Leisure Friends

10/10

Exceptional

18 Jan 2026

Joe

Very nice room

Friends_and_family Family

10/10

Exceptional

17 Jan 2026

Frank Jason

clean room, staff, amenities were all great

Leisure Self

4/10

Poor

30 Dec 2025

Brendan

No hot water

10/10

Exceptional

22 Dec 2025

Mason

Clean room, good amenities

Leisure Self

10/10

Exceptional

17 Dec 2025

JPD

excellent

10/10

Exceptional

04 Dec 2025

janIce

Easy check in, room was ready and clean. Staff were very helpful.

Friends_and_family Friends

10/10

Exceptional

16 Nov 2025

Arminus

Great

Self

10/10

Exceptional

07 Nov 2025

David

Staff was great. Starbucks in lobby was an added bonus!

Leisure Family

10/10

Exceptional

04 Oct 2025

Calvin

.

10/10

Exceptional

21 Sep 2025

ryan

Great

8/10

Excellent

29 Aug 2025

Maureen

Room was very clean and looked like it had been updated, including the carpet!The front desk were fabulouse, nice, and very professional.

4/10

Poor

17 Aug 2025

Kate

The bed and sheets were awful. The property desperately needs renovating. The couch seams were shredded.

Leisure

10/10

Exceptional

12 Aug 2025

Glenn

Clean spacious rooms and friendly staff

Leisure Family

8/10

Excellent

11 Aug 2025

Akshaya

Had an event in farmingdale so stayed at this hotel. Very conveniently located and staff was very friendly.

Leisure

2/10

Poor

09 Aug 2025

Jennifer

Awful m

10/10

Exceptional

01 Aug 2025

Nancy

Excellent accommodations!

Friends_and_family Friends

2/10

Poor

07 Jul 2025

Germana

I tried to cancel my reservation with your awful company. Your policy regarding no cancelation is absurd. Had I known that, I never would have booked with your awful company. Your customer service rating should be a zero. My mom broke her leg and we were not able to check in but you charged me anyway. I will never ever use your services again. People please book directly with any hotels. It’s not worth the headache. Your company is just awful. You are only interested in keeping peoples money and not offering good services.

10/10

Exceptional

23 Jun 2025

Elizabeth

It was great

10/10

Exceptional

13 Jun 2025

Lennart

People were accommodating and nice.

Leisure Family

10/10

Exceptional

19 May 2025

Ayman

Kinda okay but been in more nicer Mariots

Business Self

10/10

Exceptional

13 May 2025

Jennifer

Clean room, friendly staff. We have stayed here a few times. Always a good experience.

Leisure

8/10

Excellent

02 May 2025

Michelle

T

10/10

Exceptional

25 Apr 2025

Margaret

Front desk and employees personable and professional. Room immaculate and bedding superb.

10/10

Exceptional

23 Mar 2025

Breana

We had a wonderful stay clean and cozy!

Leisure Partner

4/10

Poor

22 Mar 2025

Mark

Hair that wasn’t mine was in the shower and the whole place needs an upgrade. Peeling wallpaper, stained bathroom grout, overall just dingy. There are other options in the area to choose.

Leisure Family

10/10

Exceptional

20 Mar 2025

John

Check out could have been a little nicer but overall great stay. No one wants to feel tolerated

Business Self

10/10

Exceptional

14 Mar 2025

Dina

Great stay!

Friends_and_family Family

10/10

Exceptional

12 Mar 2025

Jody-Ann

The stay was fine. We were only there overnight for a dance competition. The facilities were mainly well kept but the shower had a ton of stray hairs lingering around. The room cleaning could’ve been better.

4/10

Poor

09 Mar 2025

Karen

We had to request basic essentials both nights. There were no sheets or blankets for the sofa couch. Towels and toilet paper were lacking We ran out of toilet paper on our second morning. Room service did not tend to our room at all. And we were told when we reported it that they did clean today. Towels were still on the floor. Additionally, this is a corporate facility and I find it unsatisfactory that we were told at 6am that we could not purchase coffee in the lobby until 7am due to staff start time. When we return next year for this event, we will not be returning to Marriott and will urge our company to stay elsewhere.

Business_and_leisure Family

6/10

Pleasant

07 Mar 2025

Tracy

ghe staff was very accommodating!!

Business Self

8/10

Excellent

20 Feb 2025

RONALD

Required comment to finish survey:
In good shape for an older property. Focus on cleanliness to keep the property appealing.

8/10

Excellent

14 Jan 2025

Sharon

It was just what I expected from a Marriott.

10/10

Exceptional

17 Nov 2024

Antonya

It was great, clean, friendly staff, large suite, affordable, and convenient to my situation but seemed to not have much else around

Business_and_leisure Family_with_children

8/10

Excellent

15 Nov 2024

Israel

workers were very professional and nice

Leisure Family

2/10

Poor

10 Nov 2024

dave

Sitting couch was stained and dirty…room had no sheets for the pull out bed or blankets. Shower walls had long strains of hair on the tile; my wife refused to use the shower. The shower control was in disrepair although functional. Not a pleasant experience and would not recommend. I have pictures to document these conditions should anyone care

Leisure Partner

10/10

Exceptional

27 Oct 2024

James

Nice

10/10

Exceptional

26 Oct 2024

Tom

Very happy.

8/10

Excellent

22 Oct 2024

Dan

Good location, great staff! Friendly and helpful.

Business

6/10

Pleasant

20 Oct 2024

PATRICIA

Location is great.

Leisure Partner

8/10

Excellent

07 Oct 2024

Christine

Check in was pretty late, 4pm., which was when our reception started. We had to check in afterwards. Tub plug didn't work so couldn't take a bath. Other than that, staff was very friendly, bed and pillows were very comfortable!!

10/10

Exceptional

29 Sep 2024

Verified traveler

The lighting in the room was dim.

Friends_and_family Family

2/10

Poor

16 Aug 2024

Jacob

It was ass

8/10

Excellent

16 Aug 2024

Alex

Great staff

8/10

Excellent

25 Jul 2024

Sibyl

Nice business stay

Pros: Nice, friendly front desk and bistro staff (except for the one breakfast lady that either was having a bad day or hates her job); room was clean; decently clean common areas (not spotless); comfy bed. Cons: Selected every-other-day room cleaning during online check-In, which never happened during my 4-day stay; no cups by the coffee maker; gym was dirty, mat was old, no wipes.

Business

6/10

Pleasant

21 Jul 2024

Anthony

Nice place

10/10

Exceptional

21 Jun 2024

Robyn

Property could use updating

Leisure Family

4/10

Poor

20 May 2024

Matthew

staff left trash pile up in hallway. we complained to desk after two days and then it was removed.

Leisure Family

6/10

Pleasant

09 May 2024

Sally

Room outdated

Room was outdated and not in the best condition. Ex ripped curtains. Hotel lobby seemed fine and in good condition.

Partner

6/10

Pleasant

02 May 2024

Araceli

We didnt have a working bathroom in our room and we were told to use the one in the waiting area if we needed to. We asked to speak to manager and manager does not care. Also they had one person working the breakfast area when they should have known people were there for a big festival. The place was clean, staff except manager were friendly and attentive.

Family

8/10

Excellent

28 Apr 2024

Harvey

Front desk staff went the extra mile to satisfy the customer.

Maintenance seemed to have trouble figuring out how to fix a noisy toilet flush valve.

Leisure Family

8/10

Excellent

16 Apr 2024

David

Very nice Hotel, but lacks Good internet & BF

No breakfast included and I have come to expect. I really only had breakfast one morning anyway and kept with a low carb protein bar anyway.

The internet is terrible. It was so bad, I decide to pay them the $6 a night (ridiculous, but that is Marriot's are). I worked on my computer for over an hour and could not get the log-on to their service to come back up to allow me to select it. Their free internet is not good enough to do consistent streaming, which is how I watch all of my TV. It is just there enough to encourage you to buy it at $6 per night. In this day and age of high speed internet, just about everywhere, this Marriot policy is so 20th century.

Also, no Level 2 and 3 Charging Stations? Again, so early 20s.

Self

10/10

Exceptional

29 Mar 2024

Valerie

Young lady at the check in desk was very helpful. We requested extra blankets and she got them for us right away. Had a ready smile.

Friends_and_family Friends

10/10

Exceptional

25 Mar 2024

Pamela

Stayed 1 night

Leisure Friends

10/10

Exceptional

19 Mar 2024

Albert

The whole place was very nice, friendly and knowledgeable staff. Everyone went above and beyond to make our stay wonderful, I’ll stay there again anytime I’m in the area.

Leisure Family

8/10

Excellent

02 Mar 2024

Monique

Lovely staff and nice hotel. Just missing lotion

Leisure Family

6/10

Pleasant

28 Dec 2023

Mary

During my stay, the fire alarm went off at around 1am. It turned out to have been a faulty system. Although we were not charged for the room, given a continental breakfast, and staff was very helpful, it seems that there were various problems with the system, such as multiple passwords that did not work. I think Marriott should be more prudent in maintaining in this important system.

8/10

Excellent

02 Dec 2023

Sean

Easy check in. Clean well appointed room.

Leisure Partner

8/10

Excellent

24 Nov 2023

David

This is a very pleasant, nicely run suburban motel that meets all the expectations expected of the brand. Staff were helpful, location was convenient for our visit, Exercise room we good, everything worked and they had most needed amenities. Not a vacation spot but a convenient, hospitable suburban motel.

Leisure Family

8/10

Excellent

24 Nov 2023

Georgia

The heat didn't work well. It came out of the unit cold.
I thought the breakfast was more than it was. Consequently we went out for a real breakfast

Leisure Family

2/10

Poor

19 Nov 2023

Justin

Seems clean

Leisure Friends

6/10

Pleasant

17 Nov 2023

Verified traveler

The room was fine but the hallway leading to the room was bit of a mess. Baseboards missing from walls and the remnants of work in the hall were evident in the carpet. The front desk failed to warn us about the wedding party across and down the hall from us so we had to put up with the noise all night. I don't blame the wedding party. Of course that's what you should do at a wedding - celebrate. I suppose the hotel staff have no legal obligation to tell us but I would have appreciated a heads-up up. It's the kind of thing I used to do for my valued customers when I worked in the service field for many years.

Partner

10/10

Exceptional

16 Sep 2023

Shannon

Nice and comfortable with lovely staff

Leisure Self

10/10

Exceptional

29 Jul 2023

Christina

Excellent customer service

Leisure Family_with_children

8/10

Excellent

27 Jul 2023

magdalena

Recuperating from the flood needs to become a priority by upgrading the entire hotel and ensuring both elevators work. Carpet on the side of the only working elevator looks very old; some rooms still need upgrading. Super location but place needs some attention. Staff is super.

Business Self

8/10

Excellent

14 Jul 2023

Donald

The restaurant should offer more on the menu,
You will lose business, If you don't update to a full menu,
People that travel will stay more if food is more convenient.

8/10

Excellent

05 Dec 2022

Beth

The property appeared to be new/well maintained and clean. The bedroom had some attractive furniture besides the king bed: couch, ottoman & end table to use to eat, if one so desired. It was not your typical vanilla hotel decor, but slightly nicer. The room had a fridge and it had multiple lamps for good lighting. The bed was comfortable but the pillows needed replacing. However, it was located in a corporate park with no restaurants. Although the hotel advertised that it had a restaurant for breakfast and dinner, it was not a true restaurant in the sense that it was located in the bar area and served a very limited menu for dinner. I had to approach the bar and call out into the “kitchen” to get the waitress’s attention to place a dinner order. The burger was just so-so. It was made from a frozen patty and not the type of hamburger that I would expect from a true restaurant. However, it was brought to my table (in the bar area) promptly & with a smile.

Business Self

10/10

Exceptional

26 Nov 2022

David

Very nice suburban hotel

This was a very nice, suburban hotel, well-maintained and well-managed. The rooms were large and comfortable, the staff were helpful, the location (and room) were quiet. It's not a vacation destination but for personal or business reasons, I would be happy to stay there again if the opportunity arose.

Partner

6/10

Pleasant

30 Oct 2022

Sergio

Clean but very removed from everything

4/10

Poor

24 Sep 2022

Austin

Room had a horrible musty smell the entire time I assume from the AC unit.

Business