BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
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9.8/10Excellent462 Reviews
Cleanliness10.0/10 10.0
Service9.8/10 9.8
Comfort9.8/10 9.8
Condition9.6/10 9.6
Neighborhood10.0/10 10.0
Amenities9.4/10 9.4
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Museum Guest House
Located in Civitavecchia, Museum Guest House is just steps from National Archaeological Museum of Civitavecchia and 4 minutes by foot from Port of Civitavecchia. This guesthouse is 0. 2 mi (0. 3 km) from Forte Michelangelo and 0. 6 mi (1 km) from Largo della Pace.
Featured amenities include an elevator and lockers. A complimentary continental breakfast is served daily from 8:00 AM to 10:00 AM. Stay in one of 5 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Conveniences include safes and desks, and housekeeping is provided daily.
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With a stay at Museum Guest House, you'll be centrally located in Civitavecchia, steps from National Archaeological Museum of Civitavecchia and Forte Michelangelo. This luxury guesthouse is 0.2 mi (0.3 km) from Port of Civitavecchia and 0.6 mi (1 km) from Largo della Pace.
Make yourself at home in one of the 5 individually decorated guestrooms, featuring minibars (stocked with some free items) and flat-screen televisions. Your pillowtop bed comes with down comforters and Frette Italian sheets. Complimentary wireless internet access is available to keep you connected.
Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Featured amenities include a safe deposit box at the front desk, an elevator, and lockers.
Popular amenities
Free WiFi
Parking available
Dining services
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
2:30 PM
Check-in until
8:00 PM
Check-out until
10:00 AM
Minimum check-in age
18
Hotel policies
No front desk
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-out is available
Cashless transactions are available
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 3.00 per person, per night, up to 5 nights. This tax does not apply to children under 10 years of age.
We have included all charges provided to us by the property.
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You need to know
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-out is available.
-
Special Instructions
There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
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Minimal age
18
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Optional fees
- Rollaway bed fee: EUR 30 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Italian
Nearby attractions
National Archaeological Museum of Civitavecchia
0.1 km / 0.1 mi
Forte Michelangelo
0.1 km / 0.1 mi
Piazza della Vita
0.2 km / 0.1 mi
Port of Civitavecchia
0.3 km / 0.2 mi
Largo della Pace
1 km / 0.6 mi
Taurine Baths
2.1 km / 1.3 mi
Aquafelix
4.9 km / 3 mi
Terme della Ficoncella
5.4 km / 3.4 mi
Aurelia Karting Club
5.6 km / 3.5 mi
Terme Taurine
5.7 km / 3.5 mi
Villa La Saracena
7.9 km / 4.9 mi
Lungomare Guglielmo Marconi
8.1 km / 5.1 mi
Santa Marinella Beach
9.9 km / 6.1 mi
Castello Odescalchi
10.6 km / 6.6 mi
Spiaggia libera
10.9 km / 6.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 5
- guest house
- Check-in hour
- Check-out hour
- Wi-fi
- Lift access
- Breakfast
- Non-smoking establishment
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE DELUXE CITY VIEWDOUBLE • DELUXE CITY VIEWDBL.CV-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMuseum Guest House
DOUBLE DELUXE CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CV-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CLASSICDOUBLE • CLASSICDBL.AS
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMuseum Guest House
DOUBLE CLASSIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: DBL.AS
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Museum Guest House
100
reviews shown
Jo Ann
The host was remarkably attentive and helpful. Arranged our transport to the cruise terminal. Made an exceptional suggestion for dinner. 5 stars across the board.
Gianfranco
They need better beds.
Frank
Breakfast was okay.
Did not use pool.
Did not use pool.
Huan
No pool or gym, but a loaded fridge with goodies and breakfast snacks/coffee. Staff were friendly English speaker. Extremely helpful with local info. Super clean room. We love it!! Grazie Mille!!!
Lisa
Very nice place to stay. Enjoyed the location too. Close to restaurants and bancomat for euros.
Kathleen
It was an adorable small room, but had everything you needed. They provided snacks, tea, juices, waters and soda. Near to beach and close to many restaurants. Provided a map of the area. Good air conditioning.
Thank you for making our stay a good one and memorable.
Thank you for making our stay a good one and memorable.
Franne
Our one night pre-cruise stay was very nice and I recommend this property for that. The owner is very helpful to answer questions about the surrounding area and the room is clean. It is only a room so there are no property amenities. Water and drinks are provided as well as yogurt and some pastry items for breakfast. I wish they had a pod type coffee maker in the room not just instant coffee.
Debra
Great hotel. Would highly recommend. They were so helpful from the time we arrived up to arranging a taxi to take us to the airport. Great location. Near lots of restaurants.
mirelle
Lovely place ideal for one night. Breakfast of pastries left for the morning and complimentary drinks in the fridge. A little suprised their shuttle bus to the port 1km away was €26 for 2 of us. Would recommend it and would stay again. Thank you
Jennifer
Convenient location and clean facilities. Management is kind and accommodating.
Frederick
Hotel was unique great location breakfast not up to a real standard,being so small theycan not do much better
Colleen
It was very hard to find where to go but finally figured it out. Breakfast was not our favorite but the room was very clean and staff was very kind. Good stay for a couple of nights.
Helene
Great all around
Dolores
This property was perfect for our one night stay before our cruise. It is very close to the cruise port and the owner will arrange for a van to get you to the port for 10 euros pp. You could walk but it would be along a twisty road with no sidewalk and stairs at times. The guest house is located inside a building with other businesses and residents. It is on the 3rd floor even though it is listed as the second floor as the bottom floor is considering 0. There is a small elevator too. Depending on how much luggage you bring will depend how many trips you might have to make. The continental breakfast was in your room. Wrapped breads/pastries and a hot water kettle with coffee and tea. There is a refrigerator with water and a few beverages too. No fruit but there are shops nearby. There is also a McDonalds across the street. The shower was hot. The room was clean and the bed was comfortable. We would stay here again!
Dr. Cyrus
This is a great hotel in town. The breakfast could be more hearty and fulfilling. Otherwise it was great.
Helene
Everyone was so friendly and helpful we were perfectly located for our cruise! Loved this place
Michelle
Our stay with Francesco in Civitavecchia was absolutely wonderful from beginning to end.
We have visited Civitavecchia many times over the years and have enjoyed many wonderful hotels, restaurants, and experiences throughout the city. Because of that, we can honestly say that this stay was especially memorable. Francesco’s kindness, generosity, and genuine hospitality made a lasting impression on us.
From the moment we arrived, communication was excellent. Francesco was welcoming, attentive, and truly cared about ensuring that we had a wonderful experience. His thoughtfulness and warmth made us feel not just like guests, but like friends.
The location could not have been better, particularly for anyone traveling before or after a cruise. Everything was convenient and easy to reach, making it the perfect place to relax and enjoy the area. We loved the incredible food, the joyful and welcoming people, and the ease of getting around. The value for money was exceptional, and several of our favorite dining establishments were just steps away.
Civitavecchia has so much to offer and is often overlooked as simply a cruise port. In reality, it is a delightful destination with excellent restaurants, beautiful scenery, and a wonderful atmosphere all its own.
Thank you, Francesco, for your generosity, kindness, and outstanding hospitality…. this stay stands out as one of our most memorable. We are grateful for your warmth and look forward recommending and returning
We have visited Civitavecchia many times over the years and have enjoyed many wonderful hotels, restaurants, and experiences throughout the city. Because of that, we can honestly say that this stay was especially memorable. Francesco’s kindness, generosity, and genuine hospitality made a lasting impression on us.
From the moment we arrived, communication was excellent. Francesco was welcoming, attentive, and truly cared about ensuring that we had a wonderful experience. His thoughtfulness and warmth made us feel not just like guests, but like friends.
The location could not have been better, particularly for anyone traveling before or after a cruise. Everything was convenient and easy to reach, making it the perfect place to relax and enjoy the area. We loved the incredible food, the joyful and welcoming people, and the ease of getting around. The value for money was exceptional, and several of our favorite dining establishments were just steps away.
Civitavecchia has so much to offer and is often overlooked as simply a cruise port. In reality, it is a delightful destination with excellent restaurants, beautiful scenery, and a wonderful atmosphere all its own.
Thank you, Francesco, for your generosity, kindness, and outstanding hospitality…. this stay stands out as one of our most memorable. We are grateful for your warmth and look forward recommending and returning
Marilyn
Close to port and train station. Snacks are provided in the room. Francesco was very helpful.
Andrew
Host is extremely helpful.
David
Great location, super clean apartment. So friendly and helpful. We will definitely stay here again.
Don
Clean and tidy room. Great location. Small boutique hotel with only 5 rooms. Located on second floor of an office type complex. Room is tight fitting but bed is large.
coleen
Great location
david
Very unique property. Close to the water and amenities.
Glen
The manager was extremely helpful and caring. He made sure we understood all about the amenities and also recommended nearby restaurants. We accidently forgot our medicines in the refrigerator and he went check and offered to bring them to us on the cruise ship which is excellent customer service. Highly recommend. LOVE LOVE
Catherine Ann
Everything was fantastic
MALCOLM
Bed was a little hard
Blane
I stayed only one night to catch a cruise the next day. It's small and bare bones. It did the job. I was a bit surprised that there is no reception desk. A rep comes to meet you when you call to let them know you have arrived.
TRACEY H.A.
This property exists as a small hotel inside a large building, look for the sign outside the main building.
We loved it!!! Very clean, comfortable beds, nice rooms. The gentleman assisting us was very pleasant, informative and helpful. The breakfast is pastries and coffee and in the room upon check in.
We would definitely stay here again!!!!!
We loved it!!! Very clean, comfortable beds, nice rooms. The gentleman assisting us was very pleasant, informative and helpful. The breakfast is pastries and coffee and in the room upon check in.
We would definitely stay here again!!!!!
Paula
I would classify the Museum Guest House as an Airbnb rather than a hotel. Basket of goodies was in the room for breakfast options with yogurt and milk in the fridge. Our room was in excellent shape and bathroom was very comfortable. Check in was a bit challenging, (my fault as I kept looking for a hotel instead of a section of rooms on the 2nd floor,)but only had a few minutes wait for the hostess to check us in so we could get settled. We stayed one night before a cruise. The property was an easy walk from the train station and I booked with them transfer to the port in the morning. I would not hesitate to book this property again for a stay in Civitavecchia before or after a cruise.
Lorraine
The room was clean and had plenty of food, juice and coffee for breakfast. The bed was comfortable. It was a great location. Very close to the cruise port. The fellow who helped us get into the room was very nice however when we arrived at the apartment we couldn’t get in the main entrance because we needed a code which we didn’t have. So we had to call our contact to come to the building to let us in. He then gave us a code and after going out for dinner and arriving back at the apartment the code didn’t work. Thank goodness their was another person who happened to be nearby who helped us get in again.
Perrine
Very clean room. Host was very accommodating.
beverly
Francesco was wonderful.He helped us in many ways
Jennifer
Fantastic stay!!
Maria
Francisco & Marym were great host providing detail information on checking in with cold beverages, snacks & breakfast including coffe pot for coffee ☕️
Excellent room with attention to details including a swan made from a towel on the bed ♡
Excellent room with attention to details including a swan made from a towel on the bed ♡
David
Amazing location. Nice people. I would come back.
Marion
Not really what we expected
Suzanne
This was a wonderful place, clean and comfy. Everything you would need including tasty treats. The host is helpful friendly and responsive. We would highly recommend this perfect location.
Robert
The room was spotless with marble floors and a nice shower. The owner was very attentive and well-coming. It is ideally located at close to the water.
Maria
This guest house is definitely one we would recommend. The owner, Francesco, made us feel very welcome and gave us a small gift upon arrival. We were shown the room which was spotless and told about the breakfast arrangements. There were drinks in the fridge which were included as well as water. A basket of biscuits and pastries, yoghurts, juice and tea and coffee made for a satisfactory breakfast.
We asked for a restaurant recommendation and in doing so Francesco gave us a token to have a drink on him which was a nice touch. He gave us more the 2nd night too.
I'm gluten intolerant and he went to a local bakery especially to get me some breakfast pastries which was lovely of him.
We were given a map and he explained where to go locally.
We cannot fault anything about our stay.
Thank you Francesco and your assistant for making our pre cruise stay so memorable.
We asked for a restaurant recommendation and in doing so Francesco gave us a token to have a drink on him which was a nice touch. He gave us more the 2nd night too.
I'm gluten intolerant and he went to a local bakery especially to get me some breakfast pastries which was lovely of him.
We were given a map and he explained where to go locally.
We cannot fault anything about our stay.
Thank you Francesco and your assistant for making our pre cruise stay so memorable.
Lorraine
Perfect for a few nights Francessco was so helpful would stay again
Gregory W
N/A
Andrew
Perfectly situated at the historical port, steps from the Mediterranean, centered among fine shops, outstanding food, and centuries-old history.
Francesco is the most gracious of hosts and offered a clean, modern, safe place to rest between city adventures. Most highly recommended.
Francesco is the most gracious of hosts and offered a clean, modern, safe place to rest between city adventures. Most highly recommended.
Bonnie Jo
Staff was very helpful!
Michael
Basic but just what we wanted for one night. Would definitely stay there again.
David
Owners are wonderful people and great to work with, we've been there before and loved it. Only dig i have is the shower is too hot for my taste, i just couldn't get it any cooler. Besides that small glitch, everything was fine.
Nancy
A great little place in Italy. Great price. Clean. Nice big towels. Everything you need the days before a cruise. Right in downtown Civitavecchia. Steps away from restaurants and little shops. Close to free town shuttle. 10 minute walk to where tours start. Lovely helpful gentleman that runs the place. Answers all your questions with great patience. Adequate breakfast. Prepackaged buns. Juices, yogurt, water and beer left in fridge for you. Kettle with teas and coffee. All you really need.
Karen
Amazing family owned and managed property right off the cruise port. Francesco was most accommodating! Lovely Italian breakfast provided in room. Bedroom and bathroom very clean and charming. An outstanding experience we highly recommend.
Luis
Nice room, clean and in a great location
Patricia
Wonderful place to stay.
Robert
I arrived very late, 02:30 and per Francisco’s instructions I called him and he answered right away. Then messaged me with the directions and instructions and codes to enter the hotel and room. The next day he met me and arranged a stay with one of his friends. Both properties were absolutely beautiful and conveniently located. Would love to stay in either place on future visits.
Mary
Francesco was delightful and extremely helpful. The room was very clean and a good size. Bathroom was also very clean. There were nice breakfast items available. Francesco arranged perfect transport to cruise ship, helping us get an early arrival and prompt processing. The building where Museum Guest House is located is historic with unique architecture. Lots of restaurants available in easy walking distance. Quite a lovely experience and highly recommended. If we cruise out of Civitavecchia again, we will definitely use Museum Guest House for pre-cruise accommodations. Thank you, Francesco and team!
Valdene
The host was very clear with instructions even though English is not his first language. The elevator is very small and two flight of stairs if walking. We felt safe as after dark the downstairs doors are locked and you need a code to enter. Location was great. I would highly recommend staying here if going on a cruise
Linda
We were very pleased with our stay. The accommodation was great. Francesco was fabulous and very informative. Breakfast was delicious. The location was perfect! We couldn’t be more satisfied with our choice!
suzanne
Great location. Nice host and helpful with directions.
Alison
Clean room, owner available, responsive, and delightful! Good selection of breakfast pastries, juice and yogurt! Great location for walking and exploring Civitavecchia!
Agnes
A small family-run hotel with just a few rooms. The owner asked about my arrival time and greeted us at the entrance. Exceptionally clean room with free snack and drinks. Walking distance to McDonald and pharmacies. Close to cruise terminal but you cannot walk to the ship. Will have to take the free shuttle which the owner is happy to explain. The air con was not too reactive to adjustment so we open the window. Overall it’s a pleasant stay.
Joseph
Was a great one night stay, right in a nice area close to the cruise port. Rverything walking distance. Enjoyed our stay and will probably be back again.
James
The property was fairly small,, not a lot of rooms. But our room was excellent. No breakfast buffet, but many pastries and drinks were provided in the room. Check-in was excellent ....everything explained in full to us. Very friendly service
To Wei
Room was clean with the bathroom that appears to have been renovated recently with a well thought out plan.
Donald
Continental breakfast was very nice. No hot food options in the room. Francesco was a consumate host. And very accommodating. The room very clean and nice.
Ellen
This amazing property, in an historic building, is charming and super clean. Our room had a large bathroom with small shower and a bidet. It’s an old building so walls are thin but aside from that it was a pleasure to stay here. We got tips on restaurants, host solved our charging
Karen
The staff went above and beyond to help us and ensure we had a fabulous stay. The location was perfect and the room very nice. Highly recommend
Ricky
Staff was very helpful and extremely nice, room was very comfortable
Charlene
The room was spotless. The amenities were great. We arrived early and they let us check in. I want to note….I highly recommend this place, however it was hard to find. It was,I believe , 5 rooms on the second floor of a building and if you do not know what to look for you might miss tit.
Michael
Clean room, the lady who checked us in was friendly and very helpful. Stocked mini fridge and continental breakfast was included.
LOURDES
Our room was very clean and comfortable
John
Definitely recommend Museum Guest House.
Francesco is very kind and friendly, room was good enough space and clean.
I will stay there if I come back.
Francesco is very kind and friendly, room was good enough space and clean.
I will stay there if I come back.
Nanette
Just needed a light breakfast and that’s what was provided. One night stay was perfect for getting on cruise ship the next day. Host recommended a restaurant for dinner and it was excellent! Very clean room and nice towels 😊
Ian
Francesco was very friendly and helpful. Made us feel welcome and comfortable.
Many places to shop and eat within comfortable walking distance.
Would highly recommend this guest house again.
Many places to shop and eat within comfortable walking distance.
Would highly recommend this guest house again.
Pearlie
Cleanliness, location, and attention of staff.
John
Top notch room and bathroom cleanliness. Manager VERY informative and helpful with dining recommendations and setting up ground transportation. Arriving internationally, communications were excellent. The property and experience made us really enjoy Port Civitavecchia more than we imagined for a pre-cruise stay.
Richard
Great room, excellent location. Close to many attractions.
Michael
Everything about our stay was excellent: spotless room, great location, and Francesco went above and beyond.
Hongmin
The owner and staff are very nicest 👌 ❤️ also we get a nice gift from the owner, a piece of beautifully gift 🎁 Thank you so much 🙏🙏
Gina
The owner is very responsive on What’s App and once we arrived. The room was extremely clean. We enjoyed our stay!
John
Excellent, prepared staff and spotless facility.
Verified traveler
This property is a great place to stay before boarding on a cruise at the Port of Civitavecchia. It is only about 7 minutes walk from Civitavecchia train station and 5 minutes walk when taking the free shuttle bus to the cruise terminal. There are plenty of restaurants around the area. Our room was clean, spacious, and there are cold drinks in the fridge and coffee/tea available as well. They have pastries for breakfast. The bathroom is nice too but there is no hair conditioner. Overall, we enjoyed our overnight stay in this property.
Kevin
Francisco was awesome. He helped us get settled and made taxi arrangements for us. Service was excellent. Location was wonderful. We would stay here again when we come back.
Richard
Very convenient, clean, accommodating.
Linda
Thomas and Francesco we're super friendly and helpful. They help arranged transport from the airport and then to the cruise port. And suggested wonderful places to have lunch and dinner.
Debra
Great accommodations and very helpful staffing. Loved the surrounding area.
Florence
Excellent location, right across from a museum! The owner Francesco is wonderful. Greeted us at the door and gave us all the information we would need for the day and also transport to our cruise ship. A lovely clean room with a nice little breakfast in the morning. Thanks Francesco!!
Angie
👍👍
Jeffrey
Easy walk from the train station to this quaint property; very helpful staff
Michael
Very helpful, friendly, and with quality service.
Louis
Francesco is attentive and friendly providing great service from the time you check in giving us recommendations and helping get us setup with a ride to the cruise terminal.
Linda
Staff was so kinda and helpful! Absolutely wonderful, would stay again. Rooms are spotless
David
Beautiful
Santo
I'm not too sure where to begin!
Do I start with the fact that Francesco is an absolute gentleman?
Do I start with the fact that Museum Guest House has an excellent location and so spotless?
Do I start with the fact that the service my wife and I received was second to none?
Ladies and gentlemen do not look anywhere else for accommodation for pre cruise or a holiday this IS the place to stay in Civitavecchia, trust me!
Our train from Reggio Calabria was delayed, we arrived later ,much later than we had expected to.
Francesco contacted us and requested that we call him when our train arrived into Civitavecchia.
Francesco then gave us directions as to where the accommodation was located.
Well guess what?
Francesco along with one of his staff totally suprised us.
He had walked from the accommodation and met us whilst we were on our way to the accommodation.
They then carried our luggage all the way to the accommodation.
This was around 9:30 at night!
This gentleman went over and above. We have not received such EXCELLENT service in 6 weeks of travelling around Europe.
One other thing for what it is worth ... Francesco was the ONLY person out of all the places we stayed that gave us a receipt for the tourist tax!
THANK YOU Francesco!
10 out of 10!
Do I start with the fact that Francesco is an absolute gentleman?
Do I start with the fact that Museum Guest House has an excellent location and so spotless?
Do I start with the fact that the service my wife and I received was second to none?
Ladies and gentlemen do not look anywhere else for accommodation for pre cruise or a holiday this IS the place to stay in Civitavecchia, trust me!
Our train from Reggio Calabria was delayed, we arrived later ,much later than we had expected to.
Francesco contacted us and requested that we call him when our train arrived into Civitavecchia.
Francesco then gave us directions as to where the accommodation was located.
Well guess what?
Francesco along with one of his staff totally suprised us.
He had walked from the accommodation and met us whilst we were on our way to the accommodation.
They then carried our luggage all the way to the accommodation.
This was around 9:30 at night!
This gentleman went over and above. We have not received such EXCELLENT service in 6 weeks of travelling around Europe.
One other thing for what it is worth ... Francesco was the ONLY person out of all the places we stayed that gave us a receipt for the tourist tax!
THANK YOU Francesco!
10 out of 10!
James
We loved the Museum Guest House. It was in a great location. There was alot to do around the area and alot of great places to eat. Thomas was wonderful and they were very attentive and kind. The room was very clean and the refrigerator was stocked with water, soda and juices. We also had assorted pastries along with other things to eat for breakfast. We definitely recommend staying here.
Gilbert
Staff is very accommodating and friendly.
Donald
Great port hotel
Friendly and prompt staff. Clean property. Very attentive and assisted with transfers. Only comment is no breakfast.
Clare
Very easy to locate and great location fir boarding our cruise.
Kiranjit
Good room breakfast was a basket but overall good
Richard
The odor from the cleaning materials was so strong that it was difficult to breathe. Fortunately, we could open the window to bring in fresh air.
Colleen
So charming! Clean, wonderful!
Alessandra
Francesco was so very kind and informative of all that was in the area.
Francesca La
Francesco is an amazing host! He greeted us when we arrived and showed us around the property and gave us an amazing history of the building and the area. The room itself is comfortable and very clean.
Great location, right in the heart of the city!
Great shops and restaurants all around.
Great location, right in the heart of the city!
Great shops and restaurants all around.
Richard
Night prior to cruise
Stayed overnight for cruise. They insisted we take pay for their van to take us half a mile to port. Also don’t use their recommended eatery
helene
I'd love this place. Would that's like that? Come back here again
People are absolutely fantastic, friendly.Helpful informative patient considerate... This place is immaculate... And has easy access to everything.. What an absolute pleasure this was
People are absolutely fantastic, friendly.Helpful informative patient considerate... This place is immaculate... And has easy access to everything.. What an absolute pleasure this was
Location & surroundings
Museum Guest House
Largo Plebiscito 23, Civitavecchia, Italy
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Museum Guest House
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