Name: Hotel San Giorgio
Address: Viale Giuseppe Garibaldi, 34, Civitavecchia, 00053, IT

8/10

Excellent

19 Jul 2026

Loredana

close to port was only there over night… great location

10/10

Exceptional

19 Jul 2026

Christina

Great location, excellent staff, room was clean and comfortable. Would definitely go back!

Partner

2/10

Poor

18 Jul 2026

Kerryann

Find another location customer service very rude and disrespectful. I had my husband and my two girls for one night. They forced me to pay extra for additional bed we didn't need or use. We were staying over one night. I booked the double loft one bed for my husband and one for my girls. They forced me ro pay $70 for and extra bed. The place is old and need to be cleaned. I wouldn't stay there not for one second. See picture comfortable was dirty and room n batbroom was musty.

Family_with_children

10/10

Exceptional

18 Jul 2026

Jeff

Great hotel pre cruise amazing staff super nice close to restaurants and port. Highly recommend using their transport options. Excellent communication. Will be back!

Friends

10/10

Exceptional

17 Jul 2026

LaQuasha

Nice patio for us to enjoy dinner it was easy pick up for the port

Family_with_children

8/10

Excellent

16 Jul 2026

William

We only stayed one night before boarding a cruise ship; however, it was great! The view was nice, and the bedding was comfortable. The breakfast included a nice variety of items. Staff were friendly and helpful.

Partner

4/10

Poor

14 Jul 2026

Seema

We booked 2 rooms for our family. One of the room when we used the shower the tub was pitch back and the water was leaking onto the tile and then we noticed it was on the carpet outside the bathroom door. When we told reception, they stated they knew of the issue and gave us towels to place on the carpet. The second issue in the same room was that the AC was not cooling the room. Also the room was not clean well when we entered and the carpets were old and smell in both rooms. After complaining about the AC they switched us to another room where you had to pass through the kitchen to get to our room. It was little bigger and AC was better but the again it was not well maintained or cleaned and the carpets were old and smelly. The staff was nice and helpful but the hotel rooms needs better maintenance. Not as pictured on Expedia.

Family_with_children

10/10

Exceptional

13 Jul 2026

Diana

O

Partner

4/10

Poor

11 Jul 2026

Malcolm C

They Overcharged us for the city tax/fee. It is supposed to be $9 in US dollars per room, and they charged us €10 euros per room and refused to honor the Expedia price. They also charged us €100 for a shuttle bus from the airport to the hotel that we didn’t even get to use because the flight came in the evening! And they refused to take that charge off the room. Poor experience

Family

10/10

Exceptional

10 Jul 2026

Stephen

This is an older hotel but is centrally located. Close to numerous reastaurants and shops. The staff was very attentive and quickly resolved any issues we had (A/C was not working properly) we enjoyed the stay but would not want to stay for an extended stay since there are limited activities in the area.

Partner

10/10

Exceptional

09 Jul 2026

Matthew

After Rome, this was a sweet find for 1 night before heading on our cruise. We had an ocean view in a spacious room with the bed upstairs and the kids downstairs (we picked the room in advance), walking distance to everything including the train station, dining, beach, and town. The staff was nice from arrival to check out. The buffet breakfast was pretty decent. While clean, it is an older building so that is evident ... we were ok with it though. Would definitely revisit if staying longer in Civitavecchia (honestly, restaurants closeby were also great!).

Friends_and_family Family

2/10

Poor

02 Jul 2026

Hsiao lan

Hotel and Room is outdated, closet is broken, carpet is dirty with black spots, It really need major make over, it charged over $250 a night for this type of quality hotel. I booked a triple room (one double bed and I single bed) that accommodates 3 people. After I checked in, the older man at reception who called said I booked for 2 people, I said I booked Triple Room for 3 people, he asked to pay Euro $60 for extra person for each night, we stayed for 2 nights and I paid extra $120 for this outdated and dirty room. I did not argue with him because we are traveling and just want a smooth vacation. I got flea bites from sit on the sofa in the room . Be aware this hotel, they just try to make money and did not maintain the hotel.

Friends_and_family Family

4/10

Poor

30 Jun 2026

James

This was just an overnight stay on the way back to the Rome airport. The staff were excellent and nice. The building was in poor condition. Stained red carpets in the lobby. The shower in our room had a mix of gobs of white silicon and a lot of mold. The shower head would not stay up on the sliding bar. The room was very dated. Somewhat surprisingly the carpet was a light color and clean with a new er look. The Hotel said they were full, but the place felt empty? Odd. Would really not recommend.

Partner

4/10

Poor

27 Jun 2026

Joseph

The property is tired and needs repairing. The bathroom shower/tub faucet is held together with caulk. They don’t offer their guest anything without there being a cost not even a bottle of water. They know most are not repeat customers and it shows. Pretty lobby.

Family

2/10

Poor

27 Jun 2026

Carmelo

They are not honest. Wanted to charge me to hold my luggage. Tried to sell me a shuttle when their is a free shuttle 150 yards walk from hotel.
They are not honest

Friends

8/10

Excellent

20 Jun 2026

Diane

Property is dated. Breakfast was good

Partner

10/10

Exceptional

20 Jun 2026

Lance

The hotel was clean and the staff were very helpful. The rooms are well appointed and comfortable. The hotel is what I would call old school, as all services are run though the front desk, which is a welcome change from other hotels,

Partner

4/10

Poor

19 Jun 2026

Rachawadee

The hotel lobby sure looks much better than our room. The room was dark and gloomy. Only 1 plug that we can use and it’s located in the bathroom! The water from the toilet run constantly all night. The smell inside the room surly can tell this is an old building. Good for quick one night stay but no for long stay.

Family_with_children

10/10

Exceptional

17 Jun 2026

Yarmila

Friendly staff, transportation from airport to hotel was seamless. Location of hotel close to train station 5 min walk and close to port and several restaurants

Family

10/10

Exceptional

16 Jun 2026

Lance

The hotel was well appointed and the staff were helpful and friendly. We arrived after a stressful day of trying to navigate the train system, so it was nice to be received with open arms. Our room was spacious, unlike some of our other European destinations. Overall, the hotel was well maintained and comfortable.

Partner

8/10

Excellent

16 Jun 2026

Clare

We got a really good deal for 2 nights pre cruise... the hotel is in a perfect location to the train station and port.
The hotel room was comfortable although it is a bit run down and was designed for someone in a wheelchair. We had to remove shower head to wash as it was do low down.
The safe was broken and we could not use.
Apart from that the staff were super helpful and friendly.
We did not use the restaurant as plenty of eating places close to hotel.
I would still book this hotel pre cruise for a 1 or 2 night stay.

4/10

Poor

16 Jun 2026

Christopher

Expedia didn’t allow to change the date so don’t book with Expedia again

Partner

8/10

Excellent

14 Jun 2026

Ramon

A bit outdated, but our room was comfortable.

Partner

10/10

Exceptional

14 Jun 2026

Debra

This place was old world elegance with a great staff to match! Nice breakfast with eggs/bacon.
The shuttle to the port worked great too. Excellent location!

Self

4/10

Poor

13 Jun 2026

Michelle

Booking was free breakfast but at check out, a $20 charge plus $8 Also hot water was not nearly hot and low water pressure.

Friends

10/10

Exceptional

11 Jun 2026

Andrea maureen

Location was perfect. Directly across from a beautiful beach and minutes from the Cruise dock. Hotel is dated but clean. First floor rooms were had stairs so if you have any mobility issues please advise them. The staff are amazing, friendly and very helpful. Breakfast was delicious and very convenient to have it right in the hotel. The hotel also has a nice bar but we didn’t use it because there are many restaurants and bars nearby with outdoor areas.

Friends_and_family Friends

10/10

Exceptional

10 Jun 2026

Beverly

The room was very clean. A/C worked well. Staff was very nice. We didn’t eat breakfast.

8/10

Excellent

08 Jun 2026

Andrea maureen

This hotel is in a perfect location if you are just visiting the town, leaving on a cruise or returning from a cruise. Lots of restaurants and shops within walking distance. The hotel itself was clean and the staff really friendly and helpful. The decor was dated but not terribly it was perfect for our one night stay post cruise. The beach directly across from the hotel is beautiful. The room has air conditioning which was great and breakfast was delicious.

Friends_and_family Friends

8/10

Excellent

08 Jun 2026

Desiree

Room was clean, and view was nice. Only few complaints would be our AC and fridge was not cold. Mentioned it at checkout. Honestly didnt know we had a fridge because its not listed in the room description. Also, in my opinion, breakfast was not worth 40€ (10 p/person, even children). Honestly got it out of convenience, which im sure most people do.

Friends_and_family Family

8/10

Excellent

05 Jun 2026

Diophantus

I liked every thing,except the elevator,too tight.

Family

4/10

Poor

05 Jun 2026

Catherine

Le personnel d’accueil refuse de contacter un taxi pour que nous puissions nous rendre au port. Établissement qui ne ressemble pas aux photos. Assez miteux malgré le prix. Salle de bain qui date malpropre ça n’inspire pas confiance. On dirait qu’il n’y avait pas de matelas sur le lit mais seulement un box. Pour la propreté en général on repassera.
Points positifs: très bonne climatisation et l’hôtel est tres bien situé.

Partner

8/10

Excellent

03 Jun 2026

Kimberly

The place was good but the need up in the steep loft was tough in the middle of the night going down to go to the bathroom.

Friends

10/10

Exceptional

30 May 2026

Jeremy

Everything was great. The only issue is they had an issue a couple days ahead of time with the water. It had rocks and dirt in the water but by the time I left everything cleared out. They fixed it and I understand things happen and they were very nice.

Self

10/10

Exceptional

29 May 2026

Ray

Clean room for the most part the staff were accommodating but a couple were not so much. We would still stay there again.

Family

10/10

Exceptional

28 May 2026

Nick

nice location beach across the street, cruise port walking distance about 20 minutes..
difficult with luggage .. taxi 40 euro direct to ship well worth the money, large grocery
store close excellent sandwiches. room very European .. staff very helpful

Friends

6/10

Pleasant

26 May 2026

John

The hotel is ideally located close to the cruise ship port which was a key selling point. It was also central to local eateries and shopping which was also very nice. We could walk everywhere. My only real negative was the elevator, the climate control, no iron or ironing board, and thr challenge with coordinating transportation to the port or the airport in Rome. Its difficult and pricey. If I had it to do over, I think I would have gone with something in Rome, something with more modern features.

Friends

6/10

Pleasant

25 May 2026

Christina

No hot water. Breakfast was just ok.

Partner

8/10

Excellent

23 May 2026

Sheila

Room was clean , dated , bedroom was great, sitting area couch was in rough shape needed to be replaced. was a lovely atmosphere and a fantastic location. we enjoyed our stay

Friends

10/10

Exceptional

20 May 2026

Antonino

Nice

Friends

4/10

Poor

20 May 2026

Steve

Stuff didn’t work vey well, shower, bathroom and wall outlets.

Partner

10/10

Exceptional

20 May 2026

Joanne

Clean room, friendly staff, very accommodating as I had a really late check in, good night sleep on a comfy bed

Self

8/10

Excellent

19 May 2026

Jamieson

An old hotel that some would say is full of charm but the peeling pant in main lobby and corridors and dark dated creaky bedrooms are indeed in need of attention. Its great location and additional add ins for cruise transfer were welcomed.

Partner

8/10

Excellent

19 May 2026

Richard

AC was good, private terrace was nice, breakfast was good. Service was great. Bed was a bit hard but workable. Stairs in room be careful.shower tub needs non skid pad for safety. Dinner in the restaurant was good. We enjoyed ourselves.

Partner

4/10

Poor

18 May 2026

Douglas

Room, had upper level ( loft) with winding stairs to get to bed. Bed was just alright.
Room, very noisy, on side street, overlooking garbage cans, etc. The noise did quiet down after midnight.
No shower as such, large tub with had held shower only, that did not hang on wall. It was not a great shower at all.
Room was clean. Pillows were thick and hard.
I would not recommend and would not stay again.
We are not hard to please people at all, but do expect basic amenities like a shower.
A few more plus in Room as well would have been nice.

Partner

10/10

Exceptional

18 May 2026

Annette

Beautiful hotel with a lovely view of the sea.

Partner

8/10

Excellent

17 May 2026

Betsy

Room clean. Staff very friendly

Partner

4/10

Poor

16 May 2026

Cindy Yuhsin

The room has a serious health concern. There was an extremely strong mold and mildew smell throughout the room — so strong that even two days after checking out, my pajamas still carried the odor.

The environment felt damp and unclean, to the point where we did not even want to touch many of the surfaces in the room. It honestly felt more like a neglected roadside motel than a properly maintained hotel room.

Family_with_children

6/10

Pleasant

15 May 2026

Evan

A little outdated in terms of technology.
Breakfast cold and disappointing. Dinner also cold.

Friends

6/10

Pleasant

15 May 2026

JAMES

They can, and do get away with alot because this is the perfect location. Breakfast is ok, but for $10... It is just fine, needs a potato. The shuttle is a great perk.
It really is lipstick on a pig though.a literal hole in the wall to make room for the door swing. Half the outlet covers fall off the wall. The bed is slightly more comfortable than concrete. They really do not pay attention to any of the basic things. No chance I would return, even with the ideal location. It would take very little.to make this a great hotel. Poorly managed

8/10

Excellent

15 May 2026

Dung

Clean, beautiful room. This hotel is very convenient to both the train station and the port. I would go elsewhere for meals, otherwise, I highly recommend as a pre/post cruise hotel.

Partner

8/10

Excellent

12 May 2026

Paul

Did before a cruise, no problems at all.

10/10

Exceptional

11 May 2026

Tracey

A huge room overlooking the beach, with lovely giant windows to look at the view.

Partner

10/10

Exceptional

03 May 2026

Jessica

The staff was pleasant and helpful. The restaurant is convenient, we purchased a bottle of wine in the afternoon and sat on the outside terrace to relax and enjoy the view. Unfortunately we did not eat there so we cannot comment on the food.

Partner

10/10

Exceptional

03 May 2026

Amy

Everyone from the driver that picked us up from the airport to the hotel staff was so nice and helpful. They all went out of their way to make sure we had what we needed for our stay. They all went hotel is in a convenient location to shops, cafes, restaurants and train station. It is also an easy 15-20 minute walk to the port.

Partner

10/10

Exceptional

02 May 2026

orestes

Location location location

Family

8/10

Excellent

02 May 2026

Tracey

Clean room, dated and a bit stake, but clean. Nice clean bathroom. Friendly check in. Fine stay for a night after the late ferry.

Friends_and_family Family

10/10

Exceptional

02 May 2026

Astrid

We had a room with a view of the sea which was nice. The room was small but typical of a European hotel room and we enjoyed the charm.
The breakfast was adequate for our needs with a lot of different pastry options. Some fruit would have been nice. The cappuccinos were great!
Overall we felt it was a great place to stay before our cruise.

Partner

10/10

Exceptional

25 Apr 2026

Italo

Everything was as we expected

Partner

10/10

Exceptional

25 Apr 2026

David

Yes

8/10

Excellent

24 Apr 2026

Michael

Very close to port, walk about 17 min, nice hotel, great buffet breakfast and coffee bar for 10 euro each, nice view of Mediterranean and walkable to many restaurants on same street either direction.

Partner

6/10

Pleasant

24 Apr 2026

Terri

Rooms are run down. Stained carpet and couch, but the bedding was immaculate. Not for mobility challenged folks! Staff were friendly. Breakfast for 10€ was great

Friends

10/10

Exceptional

24 Apr 2026

Sherry

We had a wonderful stay at the hotel. Our room overlooked the Mediterranean Sea. The staff were wonderful and were fluent in English even though I speak some Italian. It was close to some awesome restaurants and the pier. Would definitely stay there again.

Partner

8/10

Excellent

23 Apr 2026

louis

The buffet was terrible. Hard to get anything. Very under staffed

Friends

6/10

Pleasant

21 Apr 2026

Sue

Good breakfast. Had a duplex room I wouldn't recommend this especially for seniors. The room has steep stairs and the bathroom is downstairs.

Partner

10/10

Exceptional

19 Apr 2026

Kerry

Air conditioner did not work.

Partner

10/10

Exceptional

16 Apr 2026

Daniel

Attentive staff and comfortable room.

8/10

Excellent

11 Apr 2026

Steve

Ye

2/10

Poor

02 Apr 2026

Jacquelyn

Dirty room, breakfast was a joke. They couldn’t even get us a taxi to the cruise port. I would never stay there again.

Partner

10/10

Exceptional

29 Mar 2026

Jeanne

Quiet and felt safe.

Self

8/10

Excellent

29 Mar 2026

Brenda

Room was good. Location of this hotel is excellent

Partner

8/10

Excellent

27 Mar 2026

amanda

There wasn’t hot water or wash clothes in our room

Partner

6/10

Pleasant

25 Mar 2026

Susan

Rooms very small. Hotel needs updating. Great location but shuttles to cruise port organized poorly.

6/10

Pleasant

08 Mar 2026

Andrea

No hot water. We booked 3 rooms for 6 people and in each room it was the same. All of us had tepid showers. :( There was no communication between the evening staff and the morning staff. We signed up and paid for 5 breakfasts and they tried to charge us again in the morning for 6 breakfasts :(

On the positive side, it was super close to the cruise port and the shuttle to the port in the morning ran smoothly. There was a good choice of restaurants near the hotel.

Friends_and_family Family

10/10

Exceptional

23 Feb 2026

John

Great location on the beach, in town with good restaurant choices

Partner

10/10

Exceptional

22 Dec 2025

Luigi

Did not use bar.
Breakfast was not free.

Leisure Family

6/10

Pleasant

27 Nov 2025

Sean

We only had one milk sache of milk and found it impossible to get more from the hotel.

Friends_and_family Friends

2/10

Poor

22 Nov 2025

amy

We made a reservation ten months in advance. Less than a week prior to our reserved stay, we were informed by the hotel that they were overbooked. We were given an option to cancel or stay at a 'resort' of their choice that was 10 miles further out from the cruise port. The 'resort' they chose was very rustic and we were treated very well.

Partner

8/10

Excellent

11 Nov 2025

Patrick

Staff and room were great. The one downside was that the restaurant wasn't open. It's a great restaurant and we were looking forward to eating there again.

Leisure Partner

4/10

Poor

08 Nov 2025

Susan

Staff not helpful, dirty carpets, crack in tub w/leaks, sofa arm broken, room old & tired definitely not higher than 2 rating.

Partner

6/10

Pleasant

04 Nov 2025

Teresa

The front desk person was always on the phone. We were in the middle of checking in and the phone rings and we have to wait for 5 minutes. Same exact thing happened to us when we checked out. He wasn’t helpful about ways to get to the port earlier and we tried to cancel our shuttle. He claimed he didn’t know how to process a credit???

Leisure Partner

10/10

Exceptional

02 Nov 2025

Heather

Friendly staff

Leisure Partner

2/10

Poor

30 Oct 2025

Diane

Look elsewhere! This hotel is tired in every way - furniture, carpet, paint, showers, etc. Beyond that, we had to climb up and down an open staircase to get to the bed from the bathroom. Suboptimal if you have an aging bladder. We stayed here for one night prior to our cruise departure thinking we were checking into a 4-star hotel. It’s 2 stars at best.

Partner

6/10

Pleasant

26 Oct 2025

Philippe

It did not start off well, I requested separate beds, and was given one bed. When I mentioned it to the desk clerk I felt that his response was negative and unacceptable. Eventually we got the separate beds.
Prior to checking out, I was told of the additional cost of staying here as an added tax. This practice should be made transparent, especially when booking through Hotels.com

Friends_and_family Friends

6/10

Pleasant

25 Oct 2025

Daniel

The room felt dirty. Big brown something on the carpet as soon as you walked in. Floor in bathroom was not cleaned. Black ??? Around shower. Overall the room was not cleaned. Elevator was disguising. Filthy! I will not be going back. Staff was very nice.

Leisure Partner

8/10

Excellent

23 Oct 2025

Kimberley

Our carpet had holes that should have been repaired or covered.

8/10

Excellent

22 Oct 2025

DAVID

I had an excellent view from my balcony. I would definitely book the same room and hotel on my next trip back.

Leisure

8/10

Excellent

21 Oct 2025

Tara

The property location was great ! The view from the room was good. The rooms and building could use some updating.

Leisure Friends

2/10

Poor

21 Oct 2025

Arnold

The room we were assigned was terrible, dirty bathroom, narrow, two levels bathroom down stairs, dangerous starecase to go to the upper section with the bed. They should never use this room for guest. On top of this the bed was small and the mattress probably 20 years old. Asked for 10am shuttle and was put on 11am shuttle which was late. Understaffed. Was probably nice hotel years ago but not today.

Leisure Partner

8/10

Excellent

21 Oct 2025

Kathleen A

Room ok....need an update. It was clean just looks a bit warn.

Partner

10/10

Exceptional

20 Oct 2025

Brian S

Arrived early. Left my bag and came back at chech in time. The bag was brought to my room. Room was clean. Great sleep after a long travel day. Perfect start to day with a good breakfast and a cappuccino. The hostess was couteous and friendly. The desk staff here is excellent. Always stay here before a cruise.

Self

4/10

Poor

16 Oct 2025

Barbara

The reason for our low rating is because we booked this in Jan 2025 and then 2 days before our arrival in October they emailed to say they had overbooked and had to move us to another location (this new place was 25 minutes out of town - with nothing nearby). They did provide a shuttle but that hardly makes up for our being no where near Civitavechio where we had planned to visit and were not able to do so. I have no comment about the hotel itself.

10/10

Exceptional

12 Oct 2025

Amy

Very comfortable bed after a long travel day! Lots of great places to walk to for dinner or drinks. We took their shuttle from the airport - great communication and a very friendly, helpful and courteous driver. Will definitely stay there again!

Leisure Partner

6/10

Pleasant

12 Oct 2025

Lucie

Vraiment vieux comme hôtel, les tapis dans la chambre sont déguelasses. L’accueil à la réception est excellente par contre

Leisure Family

10/10

Exceptional

12 Oct 2025

Roy

The room was super, clean. The staff was very accommodating and went out of their way to work out a problem with a tour I tried to book. I was disappointed there was a loud nightclub behind hotel. Very loud at night.

Leisure Self

6/10

Pleasant

12 Oct 2025

Pilar

Room was ok but had a smelll.

Leisure Partner

10/10

Exceptional

11 Oct 2025

Rudolph F

A nice hotel for the start or end of a cruise.

The balcony was nice but could use a little attention. The umbrella was not functional as an example. The view was nice and it was pleasant sitting out.

Partner

6/10

Pleasant

10 Oct 2025

Michael

We booked our reservation several months in advance, however due to an overbooking error, we learned a few days prior to our arrival that we were reallocated to a neighboring hotel. Unfortunately the hotel they put us in wasn’t the same standard. But after 26 hours of travel we were happy to have a bed. The problem here is that they can take the reservation, they just can’t hold the reservation (nod to Jerry Seinfeld). Not sure I would book this hotel at the risk of being a reallocated to what felt like a Motel 6.

Leisure Partner

2/10

Poor

07 Oct 2025

Maurice

We had booked this hotel months in advance for our cruise - they cancelled it days of arrival. They offered a rebooking with another hotel that was very low standards and secluded. After reading other reviews they seem to do this often.
The other property had bed bugs and little flying misquotes. We would not recommend this hotel

Leisure Partner

10/10

Exceptional

06 Oct 2025

Karen

Excellent!

Leisure Self

8/10

Excellent

04 Oct 2025

steve

Hotel was ok for port town 3 star American. Staff was really great. Rooms were as expected