Santana in Nature Bed & Breakfast

Portugal , Madeira
SANTANA, Estrada Regional 1 Sitio Do Cortado
Show on Google | Map

50 reviews shown

6/10

Pleasant

04 Feb 2026

Jogaila

Poor

Leisure Partner

2/10

Poor

29 Dec 2025

Mona

Rude management! Hot tub dirty and not warm. Breakfast worse than basic for Madeira.

Leisure Family

6/10

Pleasant

26 Oct 2025

Raul

There is a lot going on around the property, dogs barked all night, roosters at 3am,
It also could use a fan in the room to circulate air

Leisure Partner

4/10

Poor

10 Oct 2025

Kylee

The property was gorgeous and the cleaning staff was always very friendly, no complaints there. The room was the main issue. The toilet seat didn’t fit the toilet, the floors felt sticky and creaked incredible loudly when walking around gently. I felt like an elephant.

The room’s decorations and furniture were all plywood, which was unexpected based on how beautiful the exterior of the property is. Additionally, the sliding glass door was incredibly difficult to open, requiring us to crouch and move the door from the bottom.

Breakfast prices were listed at €5 per person but we paid €8,50 per person. Regardless the breakfast was disappointing and felt overpriced.

The parking was also difficult at the higher property. There wasn’t a parking lot so it was mainly street parking where we needed to turn around on a very narrow and difficult road.

All in all, the area was gorgeous as was the property. With a little love and effort, could easily be a 5 star stay.

Leisure Family

8/10

Excellent

08 Oct 2025

Kevin

Enjoyed our location, use of pool and hot tub as well as dinner and breakfast.

Friends_and_family Family

8/10

Excellent

02 Aug 2025

Robert

Mystical views in Santana...

The location is great! I stayed in one of the rooms with panoramic view of the mountains and I felt like I was in a movie. There are manby places to go hiking. I used rideshare (BOLT) to get around but it is more convenient for those that have a car. The room was spacious. There was an issue with ants but just don't leave anything out. The check in staff was not very welcoming but the ladies at breakfast are attentive. I did breakfast once, it has basic mronign fare but the next day I wanted something more local. I took many great photos. The pool water was too cool for me, but the views from the other side are spectacular, especially on a clear dar. Water was hot and flowed well. A lot of stairs to get to the panoramic view rooms and no elevator.

Self

10/10

Exceptional

30 Jul 2025

Katya

The jacuzzi was incredible

Leisure Friends

4/10

Poor

26 Jul 2025

Ruya

Rooms are in bad condition. No light in the hallway and it always pitch black. Paper thin walls so you can hear everything loudly outside. No blackout curtains. A lot of bugs in the room and the property.

8/10

Excellent

24 May 2025

paria

Absolutely breathtaking location. Our room overlooked the ocean and we could see the sunrise every morning. The hot tubs were a perfect touch although they weren't super warm. I loved the location and scenery, however the staff was not very friendly. They refused to let us check in early even though our room was ready. That early check in could have really helped us because we only had one hour of sleep due to an early morning flight as well as one of us was sick but they had no interest in helping us. We would have been happy to even pay an early check in fee but they refused us up until literally the last minute.

Leisure Friends

6/10

Pleasant

18 May 2025

Amanda

The location of this property was absolutely breathtaking. But the hotel itself is extremely loud— I could hear every movement of other customers to the point I knew when they were using the restroom, it made it very hard to sleep. The rooms could use an upgrade.

Leisure Self

2/10

Poor

29 Apr 2025

Elaheh

the worst! save your money and don’t go there

Self

8/10

Excellent

26 Apr 2025

Alexandria

The pool and multiple hot tubs were lovely. Having the restaurant on site made it easy for meals and drinks

Leisure Self

10/10

Exceptional

15 Apr 2025

Samantha

Stayed here twice because it was so nice! Beautiful view, friendly staff, perfect location, and great price!

Business_and_leisure Partner

6/10

Pleasant

09 Apr 2025

Alan

Excellent location outside the urban area, great views, convenient restaurant on premises, hot tubs, country setting.

10/10

Exceptional

14 Mar 2025

Prabha

Had a great stay here! Property is located in a beautiful quiet location and the staff are very friendly and accommodating! Would highly recommend

Leisure Self

10/10

Exceptional

29 Dec 2024

Nathaniel

A very ice place to relax and take in the scenery.

Leisure Partner

10/10

Exceptional

24 Oct 2024

Leilani

This property has absolutely gorgeous views, friendly staff, comfortable accommodations, and proximity to some world-class hiking. It's a very unique property, and I'd say it's perfect for light adventure travel. If you're planning to be active and outdoors all day, this is a perfect place to come back to for sleep and food. There is a restaurant onsite with cozy, satisfying options. I didn't use the pool or recreation facilities, but they were available. The wifi was not great, but it's good to unplug on vacation anyway. The staff was wonderful and attentive. And although the parking areas were small, they were quite sufficient. Great experience! Thank you to all of the staff!

Leisure Self

10/10

Exceptional

10 Oct 2024

Shayanne

This place was perfect! Very quiet and still well located. Rooms are clean and spacious, breakfast was fantastic. Very friendly staff, and great restaurant.

Leisure Partner

4/10

Poor

09 Oct 2024

Israel

Intense smell of mold in assigned upper level room and in common are marked as Living Room.

Leisure Self

6/10

Pleasant

04 Oct 2024

Melanie

Decent

This hotel is pretty decent over all. The room was very basic but it did have a kettle, no fridge. The balcony in the room was very nice and the view is spectacular. There is a nice pool and hot tub. The worst part about this hotel is the free breakfast. They barely serve anything and they have instant coffee- terrible!!

Friends_and_family Family

10/10

Exceptional

15 Sep 2024

Margaret

Great location in the mountains, close to the village are, so don't be surprised to hear the roosters in the morning.
Pool and hot tub with excellent views to the ocean and the mountains. Restaurant with good choices and service.
I was happy there.
Solo tracker from Canada

8/10

Excellent

31 Aug 2024

Verified traveler

Stayed for 3 nights, and was happy with what was provided for the price. Room was clean, the beds were quite comfortable, and the breakfast included at the restaurant was convenient and had a decent number of options. The views were incredible from the pool and from select rooms. It is very important to note that this hotel is not a good option if you are not planning to rent a car for your stay - despite looking like it is close to town on a map, it is not a short walk to get to town, and not pedestrian friendly. Unless you are willing to pay for a taxi every time you leave the hotel, you will want to make sure you have your own transportation if you stay here as it is quite isolated. Also, check-in is listed as 2pm online, but when I arrived at 2:15pm I was told I was early and would have to wait. Overall, really enjoyed my stay here - quiet and relaxing!

Self

8/10

Excellent

10 Jul 2024

Lauren

Unable to check in untill 1430, except clearly stated on booking and in documentation in room 1400. Balcony door broken and didn't lock.
Resturant food very good

Leisure Friends

8/10

Excellent

28 Jun 2024

Grace

great value! loved the rooftop pool and hot tub and also the very friendly staff. the food at the restaurant was good as well. would recommend!

Leisure Partner

10/10

Exceptional

12 Jun 2024

Verified traveler

Above expectations

Great place run by wonderful staff. Restaurant and common room are delightful.

Self

8/10

Excellent

11 Jun 2024

Stephanie

Easy parking! The food at the restaurant was not great and the hotel is old so you can hear all the other rooms. Its well located if you have a car, the town is charming!

Leisure Self

10/10

Exceptional

05 Apr 2024

Claus

Only other people which had to have a lout conversations at night going towards there own rooms
Very annoying

Leisure

2/10

Poor

29 Mar 2024

Madison

The check in process took some time. Apparently they didn’t have the key for the room and I had to wait for them to go retrieve it from a guest. Parking lot is very small so you have to park on the street. I don’t know if it was just the room we stayed in or what but the bathroom STUNK of septic/sewage. It made the room smell as well. Luckily i always travel with room spray so that helped a whole lot. We had to keep the bathroom door closed the entire time to help to keep the smell in one place. It was so bad, I slept (which I barely did because the mattress was so hard & I could feel the springs) in a face mask and had to wear one any time I went to the bathroom because it was making me nauseous. On top of that, there were power surges and the power would go off and come back on every 5 minutes. This may have been due to the rain but from other reviews, I see that it’s something that happens often. Maybe it’s time they get a permanent solution and get a generator. The only good things I can say about this property are the proximity to the airport and the price.
But remember, you get what you pay for …

Leisure Family

6/10

Pleasant

09 Mar 2024

Courtney

The building was clean enough and we were glad we had an ocean view however the property was very dated and basic. We did have concerns as the screen door to the balcony did not lock and we had to close the big metal doors but then it was stuck closed. Check in said 2 but we had to wait over an hour for our room and was given a bit of attitude about it. We were glad to have only stayed one night.

Leisure Partner

10/10

Exceptional

21 Feb 2024

Stayed here on a whim after deciding not to stay in Funchal again. It was so peaceful and the views were incredible. After all the hiking we’d been doing the hot tub felt so restorative. We’d planned to explore the town but since there was a restaurant we spent the time enjoying the serenity of the views and relaxing.

Leisure Partner

10/10

Exceptional

26 Nov 2023

Danielle

All good.

Great place, rooms eith a sea view, strong wifi, plenty of parking, great location, balconies to see the views, breakfast good, staff friendly - all good!

Partner

8/10

Excellent

16 Apr 2023

James

The heated pool and hot tub. Nice touch.

Leisure Partner

6/10

Pleasant

15 Feb 2023

Janet

Not ideal .

We had room #30- We reserved a double bed and got 2 twin beds- extremely uncomfortable. There was a dreadful smell in our room and the floor creaked so badly every time we made a move it disturbed the room below. Parking was tight and you could hear every noise from every room. When you turned on a tap the water system squealed - not just in our room. We used the hot tub once- it was usually occupied. We would stay elsewhere next year.

Partner

10/10

Exceptional

29 Dec 2022

Natalia

Beautiful place, amazing view. Nice amd quiet.

Leisure Self

6/10

Pleasant

29 Nov 2022

Nick

Beautifull location.
Breakfast could be better.

Leisure Partner

10/10

Exceptional

19 Aug 2022

Elisa

Hidden gem! I loved chilling in the hot tub after dinner and a long day out hiking. The restaurant is also quite good (had dinner there one evening), really lovely helpful staff

Self

8/10

Excellent

21 Jun 2022

Wendy

Located in a lovely position, away from crowda

Leisure Partner

8/10

Excellent

18 May 2022

Jered

Great place, out of the way, good views and an on site restaurant.close to a lot of the levada walks. But would recommend a car if you are planning on going all over the island.

Staff were friendly except perhaps on the first day when checking in where the guy seemed a little less than helpful.

Only small bit of feedback I would give is that the pictures in the advertisement are of the new building, there is the possibility of getting put in the older original building which is far more basic, to avoid this make sure you get the sea view rooms.

Overall would recommend.

Leisure Partner

10/10

Exceptional

08 Feb 2022

Douglas

Nice spot, great staff

Beautiful property

Self

10/10

Exceptional

29 Dec 2021

Renee Theresa

Beautiful location.

10/10

Exceptional

04 Dec 2021

Karel

Great, pleasant stay in a nice location

Great, pleasant stay. The stuff is very helpful, fantastic location, wonderful view from the pool, good restaurant. The parking is sometimes more complicated for the people located in the upper section, we had to keep the car near the restaurant, 100 m from our room. All in all to recommend.

Friends_and_family Family

10/10

Exceptional

29 Apr 2021

Verified traveler

Great views, great owners and great food!

Leisure Self

8/10

Excellent

27 Feb 2020

Lesan

Location was awesome but pool/ hot tub to cold for use in Febuary.

Leisure Self

8/10

Excellent

15 Mar 2026

Het uitzicht op de oceaan en bergen was fantastisch.

Partner

8/10

Excellent

12 Feb 2026

Axel

Rund um die Uhr kostenloser Jacuzzi.

Leisure Partner

4/10

Poor

26 Jan 2026

Dag

Old and worn, but clean. Breakfast was sparse, barely anything more than slices of bread, cheese and cereal. Won't go there again.

Self

4/10

Poor

24 Dec 2025

Mette

Vi endte med at checke ud 15min efter vi var checket ind. Vi var blevet syge lige op til indcheckning og vi vurderede at hotellet ikke levede op til kravene om at restituere ordentlig, da der var meget koldt, utrolig lydt og en hård seng. Vi synes ikke hotellet levede op til den sum penge vi havde betalt desværre. Vi fik en bærbar radiator, men indså det ville tage lang tid at varme værelset op til en ordentlig temperatur.
Vi nåede derfor ikke at gøre brug af faciliteterne. Personalet virkede søde og de var godt i gang med rengøring af værelset ved ankomst.

Friends_and_family Friends

8/10

Excellent

04 Nov 2025

Maximilien

Superbe endroit. Propre, extrêmement bien situé.

La chambre n’est toutefois pas faite chaque jours

4/10

Poor

26 Oct 2025

Benoit

Séjour très moyen

Piscine un peu à l’abandon. Bains à remous bâché et pas en fonction. La partie restauration est loin des chambres (escaliers et deux routes à traverser). Personnel ne parlant que peu anglais. Chambre très petite et humide.

Self

2/10

Poor

23 Aug 2025

Tania

The room is terrible, the bathroom window is broken.
The breakfast is really basic end it’s take 10 mn to get to the restaurant ( you have to across two roads)
It’s full of mosquitoes and the electrical system was designed by an idiot.
The only nice thing is the view, and that’s not thanks to you.
I will not recommend it to anyone.

Leisure Partner