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WoodSpring Suites El Paso I-10 Southeast

El Paso - TX · United States

12215 Gateway Blvd WestView location

6.8/10Good1,013 Reviews
Cleanliness6.6/106.6
Service7.2/107.2
Comfort6.8/106.8
Condition6.4/106.4
Amenities6.0/106.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About WoodSpring Suites El Paso I-10 Southeast

With a stay at WoodSpring Suites El Paso I-10 Southeast in El Paso, you'll be within a 15-minute drive of Cielo Vista Mall and El Paso County Coliseum. This hotel is 11. 4 mi (18. 4 km) from American Consulate and 11. 3 mi (18.

1 km) from El Paso Zoo. This smoke-free hotel was built in 2007. Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. Free self parking is available onsite. Make yourself at home in one of the 121 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops.

32-inch flat-screen televisions with cable programming provide entertainment, while wireless Internet access (surcharge) keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided on a limited basis.

Read more about this hotelShow less

With a stay at WoodSpring Suites El Paso I-10 Southeast in El Paso (East El Paso), you'll be within a 10-minute drive of Cielo Vista Mall and Cinemark Tinseltown Las Palmas. This hotel is 9.8 mi (15.9 km) from American Consulate and 12.5 mi (20.1 km) from Fort Bliss.

Make yourself at home in one of the 121 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided on a limited basis.

Featured amenities include laundry facilities, an elevator, and a vending machine. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 3:30 PM
Check-in until 10:00 PM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 23 Pet max weight (per pet) in lb is 50 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    The front desk is open daily from 9:00 AM - 10:00 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and cash
    • Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 10 per pet, per day plus USD 75 one-time cleaning fee
    • Service animals are exempt from fees
    • Early check-in fee: 100 percent of room rate (subject to availability)
    • Late check-out fee: 100 percent of room rate (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Cinemark Tinseltown Las Palmas 2.8 km / 1.7 mi
Eastlake Marketplace Center 3.5 km / 2.2 mi
Gamescape by Cinemark at El Paso 3.6 km / 2.3 mi
Ysleta Mission 5.8 km / 3.6 mi
Ysleta del Sur Pueblo Museum 5.8 km / 3.6 mi
Speaking Rock Entertainment Center 5.8 km / 3.6 mi
Jungle Jaks 5.9 km / 3.7 mi
Del Sol Medical Center 7.6 km / 4.7 mi
Community Baptist Church 7.8 km / 4.8 mi
Socorro Mission 9.1 km / 5.6 mi
Eastlake Shopping Center 9.3 km / 5.8 mi
El Paso Community College 9.5 km / 5.9 mi
Rio Vista Farm Historic District 9.5 km / 5.9 mi
Casa Ortiz 9.5 km / 5.9 mi
Ysleta–Zaragoza International Bridge 9.6 km / 6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 121
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Lift access
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKINGDBL.2D-NM

    Photos are not available for this room type.

    WoodSpring Suites El Paso I-10 Southeast

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 28 m²DBL.ST

    Photos are not available for this room type.

    WoodSpring Suites El Paso I-10 Southeast

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    WoodSpring Suites El Paso I-10 Southeast

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO DOUBLE BEDS NON SMOKINGQUADRUPLE • TWO DOUBLE BEDS NON SMOKINGQUA.2D-NM

    Photos are not available for this room type.

    WoodSpring Suites El Paso I-10 Southeast

    QUADRUPLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ACCESSIBLE SMOKINGDOUBLE • ACCESSIBLE SMOKINGDBL.H6-JK

    Photos are not available for this room type.

    WoodSpring Suites El Paso I-10 Southeast

    DOUBLE ACCESSIBLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ACCESSIBLE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    WoodSpring Suites El Paso I-10 Southeast

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about WoodSpring Suites El Paso I-10 Southeast

6.8
Good
1,013 Reviews
Cleanliness
6.6 /10
Service
7.2 /10
Comfort
6.8 /10
Condition
6.4 /10
Amenities
6.0 /10
100 reviews shown
6/10
Pleasant
05 Aug 2026
Sharen
Several guest were smoking front of entrance upon arrival. Despite sign that said no smoking posted. Lobby area floor was not very clean. Elevator was not clean. Room and bathroom smelled great but the wall in the kitchenette area had leftover cooking grease splattered on wall.
10/10
Exceptional
04 Aug 2026
Margarita
It was a wonderful day. The room was clean air conditioner worked perfect nice and quiet. Staff was wonderful for my first time in El Paso. This was a very easy and peaceful hotel so I do appreciate it.
2/10
Poor
02 Aug 2026
Jason
Bath tub leaked water all night, could not turn off. Staff was not accessible. Room was plain and dingy. Not a good experience. Will never stay there again.
4/10
Poor
30 Jul 2026
Jasmanbir
No tissues in the room
The door was broken already anyone could see through the door from lobby and to the room
No hand soap in the washroom
2/10
Poor
29 Jul 2026
Paola
No shampoo or conditioner provided. Toilet/sinks were clogged and I notified staff and nothing was done. We were waiting for a new room and never got one. Will not stay there again😅
2/10
Poor
28 Jul 2026
Carmina
Hair all over the bathroom and tub wasn’t clean hallway stunk. Should of taken pictures and parking lot was full
6/10
Pleasant
24 Jul 2026
Abdul
The lid on the toilet is so dirty that when you sit down, the body sticks... no matter what hotel and star rating, it is important to disinfect and wash the toilet after each eviction! And I would also like to have a hairdryer in the room, not to call the reception and spend time to get it
6/10
Pleasant
24 Jul 2026
Yesenia
Check in was excellent.
However, elevator floor was very dirty, sticky. In the morning the elevator has a foul smell and floor was still sticky. I had expected it to be clean from the nighttime but it smelled bad.
2/10
Poor
22 Jul 2026
Abraham
Pictures and ratings are definitely not accurate
10/10
Exceptional
22 Jul 2026
Gregorio
Amazing cleanliness!!!
I definitely would recommend everyone to stay at this property. Affordable price
2/10
Poor
21 Jul 2026
Christopher
The hotel is terrible the room that I got was full of cockroaches all on the walls and floor when I first opened the door to the room I had to step on one right going in . A bunch of drug dealing going on it’s the worst hotel I’ve stayed at !!!!
Family_with_children
8/10
Excellent
20 Jul 2026
Melissa
Good job
Partner
4/10
Poor
14 Jul 2026
Mike
The staff was the only thing that shined, I feel bad they have to work in such a place. Ownership takes no pride of their asset which is very evident due to the poor to zero maintenance. Take the money and run seems to be ownerships mantra. First this we see the moment I opened the room door was a fridge that was completely rust covered and dirty. Inside was clean but WOW the mold..
Woodsprings brand, please take notice as this place will drag your name down, down, down.
Partner
6/10
Pleasant
13 Jul 2026
michael
No working tv for the hole week I was just there .. they are working on the problem but still not working as of yet..
2/10
Poor
12 Jul 2026
Rene
Bad customer service and no power outage
Self
10/10
Exceptional
11 Jul 2026
Rafael
Todo muy bueno
8/10
Excellent
11 Jul 2026
Eliseo
Staff and rooms are very nice, cold rooms, and shopping and entertainment all minutes away.
Self
10/10
Exceptional
10 Jul 2026
CUONG VIET
Good
2/10
Poor
10 Jul 2026
Kennard
Cable was not working. Should've been a discount applied considering we're not getting what we're paying for
Friends_and_family Family
10/10
Exceptional
06 Jul 2026
Sheela
Staff was super helpful and quick to solve our situation (in 1st room we where put in the ac was not working) immediately after notifying them they tried to fix it and told us to keep em posted. Few minutes later they checked in on js and moved us to another room.
4/10
Poor
06 Jul 2026
Daniela
Friendly staff, well lit area. Room and overall facility was dirty. TV's were not working. Overall 5-6/10.
6/10
Pleasant
05 Jul 2026
Benjamin
The young lady that checked us in was nice and helpful. The room was ok for the price. It needs some maintenance the shower was faucet was always leaking since when we arrived. The tv never worked.
Friends_and_family Family
10/10
Exceptional
28 Jun 2026
Javier
Good clean and helpfull.
Partner
4/10
Poor
28 Jun 2026
Jessica
Front desk was very nice and helpful.
We rented 2 rooms. The rooms need a deep clean. In one of the rooms the table was dirty with cup stains and it smelled like refrigerator.
The other had a rusty ugly looking refrigerator, the front door didn’t close completely flushed and you were able to see inside the room. And it also did not lock properly. The front stated there were no other rooms.
Both rooms had water running in the tub so that was very annoying.
Will not be staying here again.
Family_with_children
10/10
Exceptional
23 Jun 2026
Christopher Guillermo
Great clean room
10/10
Exceptional
17 Jun 2026
zelong
Great place for long term
Self
10/10
Exceptional
17 Jun 2026
Javier
Nice cleane place. Helpfull staff
Self
2/10
Poor
11 Jun 2026
Alfonso
The Bed is set on a metal base that is guarantee to squeak ALL night long, with pillows that are so… very not comfortable and a blanket the look like gosh, so thin you can see through it.
The bathroom sick leak water under it.
The price sets the quality
Is cheap and so is the inside
We won’t be stay here again
Family
8/10
Excellent
25 May 2026
Maria
Staff
Partner
2/10
Poor
22 May 2026
Lisa
The hotel was really old not at all what the pictures show. Sink all stained will checked in and out same day.
Friends_and_family Family
4/10
Poor
20 May 2026
Bradley
The person at the front desk was rude. The TV didn’t work and there paint spots and other signs of being in need of repair.
Family
4/10
Poor
10 May 2026
Robert
Outdated No Smart Tv
2/10
Poor
04 Apr 2026
LUCIA
No remote finally got one. Tv didn't work. Surprise fees for my pet who is an emotional support animal. Thank you to Carlos wgo tried to help make things right. Nice guy. The onky one that treated us kindly in that whole hotel.
Pet
2/10
Poor
27 Mar 2026
Tauna
No toilet paper & soap in room. Front desk closes at 10 so you are stuck until 9 am the next morning if any issues arise.
Partner
10/10
Exceptional
23 Mar 2026
Christopher
Room was perfect. Staff was exceptional.
2/10
Poor
20 Mar 2026
maria
Clean room
Family_with_children
8/10
Excellent
20 Mar 2026
maria
Clean room more and see if the people need anythjng
Family_with_children
10/10
Exceptional
20 Mar 2026
maria
Need more cleaning the halls and clean the rooms
Family_with_children
2/10
Poor
18 Mar 2026
abner
The beds are terrible you feel the springs on mattress can even
2/10
Poor
16 Mar 2026
Hilda
The room doesn't have soap, or towels, or extra pillows, was awful
Partner
10/10
Exceptional
16 Mar 2026
Vicenta
Good place
Partner
10/10
Exceptional
14 Mar 2026
Mariana
yes it was very convinient the laundry, parking and staff
Partner
2/10
Poor
05 Mar 2026
Liliana
Llegamos y había anuncio que el hotel estaba completamente lleno la cortina de la sala de recepcion estaba cerrada y ya salió una persona del hotel y me dijo que para hacer el check inn debía marcar al teléfono que estaba enfrente ya me abrieron y me dio la llave una srita y todo hasta ahí la o menos ya después llegué al cuarto y no había toallas ni shampooo eso se me hizo malísima onda y hoy en ñañama
Que salimos seguía cerrada la recepción ya sin el letrero que tenían la noche anterior
Partner
2/10
Poor
03 Mar 2026
Amanda
This place was absolutely disgusting! We couldn't even stay past the first night! If we wouldn't have arrived so late at night, we would NOT have stayed at all! It was so dirty, smelled horrible and we got stuck in the elevator! Staff was very rude, and they allowed homeless people to camp out in the lobby! Most of all the door to the room wouldn't lock or completely close!
Family_with_children
10/10
Exceptional
02 Mar 2026
martha
Clean rooms and very friendly staff
8/10
Excellent
14 Feb 2026
Nestor
Rude
10/10
Exceptional
13 Feb 2026
Nestor
Good
10/10
Exceptional
11 Feb 2026
Harold
Yes clean
Self
2/10
Poor
09 Feb 2026
Joshua
The whole hallways smelt funky and my room which was 215 had the water from the shower running since i checked in. The tub faucet was so loose you could wiggle it around. Another thing i would like to add would be the fact that the TV doesn't work and turns on randomly. None of the rooms are sound proofed so you could hear everything from the outside in.The bed sheets are made of toilet paper and are super thin. And one more thing the staff should not be asking about anyone else’s ID except for the one who’s paying.
Leisure Partner
10/10
Exceptional
04 Feb 2026
Josefina
Quiet, staff is great, comfy and very reasonable
Business
4/10
Poor
02 Feb 2026
Gloria
The cable in the room did not work and I had to relocate to another room. The refrigerator was dirty on the outside. The beds were not comfortable. There was a door knob missing in my second room.
Leisure Family
6/10
Pleasant
02 Feb 2026
Leopoldo
An iron was not made available to me. There was no iron in the room, and when the front desk was asked to borrow one, they did not have one.

The room was clean and organized.
Leisure Partner
8/10
Excellent
22 Jan 2026
Robert
😀
10/10
Exceptional
22 Jan 2026
Fernando
Thx
Business_and_leisure Family
10/10
Exceptional
21 Jan 2026
Seferino
Nice
2/10
Poor
20 Jan 2026
Ana
too dirty
Leisure Family
8/10
Excellent
15 Jan 2026
Cesar
Yes everything was great
Business Self
10/10
Exceptional
03 Jan 2026
Abdulaziz
.
Leisure Family
10/10
Exceptional
31 Dec 2025
Christine
Very nice Hotel and nice front desk staff
10/10
Exceptional
30 Dec 2025
Christine
Very nice Hotel and nice front desk staff and housekeeping
Leisure Self
8/10
Excellent
29 Dec 2025
Miguel
Overall not bad. Enjoyed stay
2/10
Poor
22 Dec 2025
Pinyada
No soap, no towel, cheap bed, thin mattress, squeaky bed, here on the bed, front desk doesn't work 24 hours...
2/10
Poor
15 Dec 2025
Xochitl
First room has cockroaches, broken shower knob microwave didn’t work everything was so dirty the hole hotel was really bad 😢😢😢
Business_and_leisure Family
6/10
Pleasant
15 Dec 2025
Osmar R.
Mucho tiempo de espera para el check in, regrese 2 veces para que la habitacion estuvira lista
Habitacion en no muy bien estado, falta de amenidades basicas
Friends_and_family Family
2/10
Poor
13 Dec 2025
Dylan
This hotel is trash. It looks like a homeless shelter for prostitutes and crack heads. Rooms were filthy. There was blood in the sink and it smelled so bad that it was difficult not to gag. Do yourself a favor and sleep in your car or find somewhere else to stay.
Business_and_leisure Family
6/10
Pleasant
12 Dec 2025
Deanna
Our \"comforter\" was dirty when we got to our room. It had a green stain, something that looked like avocado or salsa, and I could tell someone had tried to spot clean the area because it was still wet around it. The bed sheets underneath looked clean, don't know for a fact that they were, after seeing that other stain. It's gross to know that the linen isn't being washed between guests as many people could be carrying infectious diseases or open wounds.
Business
2/10
Poor
12 Dec 2025
Chrystal
The room was horrible, the rooms are old and it seems that no one cleans
Business
2/10
Poor
11 Dec 2025
Franky
Book a room and when i arrived they said it was Overbooked
Business
10/10
Exceptional
09 Dec 2025
Nestor
Quite an everything was good
Business Family
2/10
Poor
06 Dec 2025
Benjamin
The hotel I reserved did not have rooms available. I was charged for room and when I went to check no availability.
Partner
2/10
Poor
03 Dec 2025
Jose
You will get what you pay for. Don’t expect fstaff to cater to your needs. Bring and iron if you need to iron. Bring towels soap shampoo to shower. Bring blankets and pillows if you want to sleep warm and comfortable. And when you check out go get a t TETANUS shot. FYI
Partner
4/10
Poor
01 Dec 2025
Lisa
The room is average, check in took forever
Partner
6/10
Pleasant
30 Nov 2025
ELENA
I liked that the staff is helpful. This place is good for a one day stay but if you stay longer as I did (4) days. They don’t clean the room
Business_and_leisure Pet
8/10
Excellent
30 Nov 2025
Don
My toilet did not flush, also the window blind was broken
Friends_and_family Family
2/10
Poor
29 Nov 2025
Blanca A
Room was not like the pictures faucet was dripping and room smell like humidity tv remote doesn’t work with the tv
Self
2/10
Poor
28 Nov 2025
Michael
Yes
10/10
Exceptional
27 Nov 2025
Edson
.
8/10
Excellent
23 Nov 2025
Dolores Reyna
Honestly the room was okay. It was a little dirty and we did see a little cockroach, however, nothing exaggerated. Keep in mind that there is no toiletries, no shampoo, body wash, etc. It does have a kitchen, fridge and a table with no chairs. Its a good affordable hotel nothing fancy at all. There is also washers and dryers that are easy to use with an app. There is no gym or pool. They do have vending machines as well.
Honestly for me what made up for it was the front staff as well as cleaning ladies. There was a lady upfront who was very sweet and lent me her personal iron to use. The man up front was also super nice and sweet as well as the cleaning ladies.
Leisure Family
6/10
Pleasant
21 Nov 2025
Naydeen
While affordable, our stay was not the best. The bed is very uncomfortable and the room was fairly clean. There was not extra toilet paper or towels so you have to go down and ask for some. The hallways reek of cigarettes and weed although they say there’s a fee for being caught smoking. We did see a cockroach in the hallways. I was glad that there was a kitchen and big fridge in the room. The office staff are so incredibly kind and helpful, so that’s one plus. I don’t think we’d stay here again.
Partner
4/10
Poor
21 Nov 2025
Michael
Fairly clean but has a weird vibe. Since it’s extended stay people seem a little too at home. Would benefit from more active, visible employees and night security.
Self
2/10
Poor
17 Nov 2025
Benjamin
Don’t have soap and shampoo, the hotel smell a to much Tabaco and when I’m coming doesn’t have parking lots
Business
2/10
Poor
17 Nov 2025
Jesus A
Staff was very friendly but hotel room was firstly, no toilet paper and no shampoo
Partner
10/10
Exceptional
14 Nov 2025
daquan
Great room, but the tv didn’t work
Leisure Partner
2/10
Poor
12 Nov 2025
Alex
No towels or soap shampoo to shower
Leisure Self
2/10
Poor
10 Nov 2025
Jesus
You paid online they didn't matter you room would be sold they say its first come first served. No towels and sheets and keycard.
Business_and_leisure Family
10/10
Exceptional
08 Nov 2025
Faustino
Good
Business_and_leisure
2/10
Poor
08 Nov 2025
Steve
The place is scary
Leisure Self
10/10
Exceptional
03 Nov 2025
Gregory
Aok
Business_and_leisure Family
2/10
Poor
02 Nov 2025
Michele
The room had no towels and I asked three different times for towels and never got any. The staff made me feel like it was my fault for not getting them because I didn’t act like a “Karen”. The room had roaches, the fridge was rusted and so was the kitchen sink. Not my ideal place to stay.
Friends_and_family Family
10/10
Exceptional
29 Oct 2025
Shauna
Staff was amazing
Business_and_leisure Partner
10/10
Exceptional
29 Oct 2025
Daniel Herrera
Clean and comfortable. Staff was very welcoming and kind. Very helpful in explaining everything I needed to know.
Self
8/10
Excellent
27 Oct 2025
Martin
Nothing fancy… but it’s clean and the front staff is extremely friendly and helpful! I would stay again
Friends_and_family Family
6/10
Pleasant
27 Oct 2025
Miguel
Need to fix the hot water, wasnt any.
Leisure Family
2/10
Poor
27 Oct 2025
Eddie
The property sucked it had roaches in the room leaking bath tub roaches in the bathroom that I have a photo of was changed to a different room due to toilet not flushing and smell of feces all night then next day switches to another room and when we get to the room I put the card to open room and there was people in the actual room I got there Friday and from then on it was the worst stay ever even while it was my birthday weekend I would like to be reimbursed for the stay cause this hotel sucks asss no iron no hairdryer no nothing
Business_and_leisure Partner
2/10
Poor
26 Oct 2025
Jaime
Room was dirty filthy with the floors extremely dirty. Never stay here again. Dead roaches
Business_and_leisure Family
2/10
Poor
25 Oct 2025
Leticia
nothing work, old building old windows you can hear the car from freway very laod
2/10
Poor
25 Oct 2025
Holly

Do not recommend!

After getting to the room noticed water leaking from the shower head that could not be turned off. There was an old water pipe sticking out of the wall with a gap around it. Water leaking on the floor from the toilet. Floor was sticky and dirty. Needless to say we decided to not stay here. I went to the office to complain and tell them we were leaving and the metal window cover was closed and I could not speak to front desk staff.
Friends_and_family Family
4/10
Poor
23 Oct 2025
Joseph
The kitchen was dirty leaked
Business_and_leisure Friends
2/10
Poor
19 Oct 2025
Jeffrey
The rooms were noisy, the refrigerator was from 1970 and looked absolutely disgusting. The bed was loud and uncomfortable. If there is a worse hotel in El Paso i would be surprised. We didn't stay our second night.
Business
2/10
Poor
19 Oct 2025
Andrian
Horrible hotel. Checked out early the next morning and stayed at another hotel. Husband got bed bug bites. Hotel and hotel.com refuse to give me a refund for the days i didn’t stay there
Friends_and_family Family

Location & surroundings

WoodSpring Suites El Paso I-10 Southeast
12215 Gateway Blvd West, El Paso, United States

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WoodSpring Suites El Paso I-10 Southeast

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