Name: Days Inn by Wyndham El Paso Airport East
Address: 10635 Gateway West, El Paso, 79935, US

2/10

Poor

06 Aug 2026

Jorge

Not good

2/10

Poor

02 Aug 2026

Karla

Por favor no rente ese hotel está asqueroso, lleno de cucarachas y ratas. Tiene muy mal aspecto y la gente que está alrededor hospedada parecen homeless recepcionista, con muy mal modo, no quiso hacer el reembolso y eso que no tocamos la cama son unos rateros se quedaron con mi dinero

10/10

Exceptional

02 Aug 2026

Lupe

The staff is very friendly n helps with everything u need it a goood place to be

10/10

Exceptional

28 Jul 2026

Francisco

Very clean room
Great saff ,Very helpful

10/10

Exceptional

10 Jul 2026

Santos

It was good

6/10

Pleasant

04 Jul 2026

Belinda

The staff is always helpful there, but the ones who clean are the ones that need supervision. My room in particular had the curtains ripped off from one side. The only way to close the curtains was using bobby pins and a binder clip. Im sure the cleaning ladies could see it wasnt closing. Other than that, the staff and parking were great.

Self

6/10

Pleasant

18 Jun 2026

Jose Luis

Good location

Self

2/10

Poor

08 Jun 2026

Mark

We were assigned a room that had what appeared to be a bullet hole through two panes of the glass covered by tape, the room smelled of death, we complained,they moved us to a room with rusted tub drains, no smoke detected, cables hanging from walls, and virtually no internet which supplies a jerky signal. Your tools face one of the busiest hiways, NOISY! No ice machines or vending machines and filters groundskeeping. AVOID AT ALL COST!

Partner

2/10

Poor

06 Jun 2026

Daniel

The room stunk and the whole outside smelled. It smelt like a smoking room.

Self

2/10

Poor

06 Jun 2026

Paul

Ac didn’t work

6/10

Pleasant

05 Jun 2026

Sarah

The hotel itself wasn’t bad, just old. Right next to highway so it was noisy. Two beautiful and friendly cats hung around outside.

Self

10/10

Exceptional

02 Jun 2026

Trinidad

It was a good place to stay the price was also very affordable and it was close to food and shopping very central close to pretty much everything. Just a quick note if you rent the room for several days they don't come by to clean on a daily basis. But other than that it was good.

Partner

10/10

Exceptional

01 Jun 2026

Sommer

I like the front desk workers . They were really helpful and nice.

Family_with_children

8/10

Excellent

27 May 2026

Eva D

Todo estuvo bien

6/10

Pleasant

25 May 2026

Jennifer

This property had a decent bed & pillows. We slept adequately. However the curtains could not be opened or closed, they had to forced shut as there was no hooks for them. The tub had paint coming up off the bottom of tub. No water in pool or breakfast. Lady checking me in forgot to return my id.

Partner

2/10

Poor

14 May 2026

David

Smelled bad

Partner

6/10

Pleasant

10 May 2026

Kongmo

Someone sitting on the stairs and smoking.
The locks on the door were broken.
No.continental breakfast in the morning.
Very watery coffee served.

Self

2/10

Poor

04 May 2026

Darla

The pictures on their site are misleading. This is NOT what the hotel looks like. It is run down and disgusting. I paid a fortune to stay there, only because all the hotels were sold out due to a BTS Concert, and several other festivals over the weekend. It was 100% not worth the money. I slept with my clothes and shoes on due to the unsanitary conditions. The TV would only work for 10-15 minutes at a time, and then had to be turned on again. And, the smell was horrendous. This is the first time I left a hotel hours before my flight was due to take off, just to get out of that room. Stay Away at All Costs...!

Self

4/10

Poor

03 May 2026

Vannessa

Llegamos allí y al abrir la puerta nos recibió una cucaracha. El cuarto tenía un olor a humedad fuerte. Tuvimos que bañarnos con agua fría. El empleado de mantenimiento fue a verificar con su jefe que podía hacer y nunca regresó. La piscina que anuncian está fuera de servicio. Cobran mucho por un servicio pésimo. Existe un olor desagradable en los alrededores.

Family_with_children

2/10

Poor

30 Apr 2026

Lauro

Front office was rude and not hopeful at all

Self

10/10

Exceptional

29 Apr 2026

Denise

I love it

2/10

Poor

20 Apr 2026

Daniel

There was no hot water cold shower and no power to the plugs or light bulbs in the Lamps. the worse hotel don’t stay there

Friends_and_family Family

6/10

Pleasant

19 Apr 2026

Flor

Mi estadía fue de solo un día, pero fue suficiente para tener una opinión al respecto.
El personal fue muy amable, la habitación estaba limpia, habían suficientes toallas , shampoo y jabón. El baño estaba limpio y siempre hubo suficiente agua caliente. La cama con sabanas limpias y colchón cómodo. Solo había un microondas, no había frigobar, ni secadora para el cabello. En la TV no había canales por cable y solo se veían 4 canales por aire y con mucha interferencia. No había clóset para colgar la ropa para evitar que se arrugara. La taza del baño se movía mucho cada vez que alguien se sienta encima. Tuve frio en la noche porque no me dí cuenta que el aparato de refrigeración aunque estaba apagado, estaba despegado de la pared y por ahí se coló el frio toda la noche y hasta en la mañana que me puse a revisar me di cuenta por donde estaba entrando el aire. La habitación huele a viejo, a encerrado. Tuve que poner aromatizante porque huele mal. Creo que la proxima vez mejor buscaré otro hotel.

Self

10/10

Exceptional

15 Apr 2026

ANA PATRICIA

Very very basic place to stay

Family

10/10

Exceptional

11 Apr 2026

Carlos H.

My experience was honestly disappointing. While they were cleaning the AC units, we were left waiting for over 20 minutes with no clear communication. I also requested a late check-out, but the front desk employee failed to note it properly. The next day, a staff member came in very rudely, even banging on the door and questioning why we hadn’t left yet.

I had to call the front desk to explain the situation, which could have easily been avoided if the request had been handled correctly the night before.

On top of that, the room itself was not in good condition. The bathroom was very dirty, and there was ongoing tile work on the walls that had been left unfinished, making the space feel unprofessional and uncomfortable.

Overall, the lack of communication, cleanliness, and customer service made this a frustrating stay.

Partner

2/10

Poor

31 Mar 2026

Luis

the room was awful dirty the bed cover was full stains the shop couples minutes a way in car. the person that made my check in it was nice...

Self

4/10

Poor

28 Mar 2026

jodi

It was convenient to the airport, but it was not a nice stay. Couldnt get our door open, there were no pillowcases, and the sheets did not smell clean. The guy working was wonderful and tried his best to make it right but it was too far gone.

Friends

4/10

Poor

25 Mar 2026

Malo

Yes, I did see some pets a couple of cats and a dog. Parking was fairly good.

Self

6/10

Pleasant

24 Mar 2026

Molly

First room shower did not work, second room the fridge did not work, last night staying found cockroaches in the room airport shuttle was great and very useful

Partner

4/10

Poor

22 Mar 2026

Luis

Nothing good

10/10

Exceptional

20 Mar 2026

Shannon

Room was not clean but it wasnt bad and the toilet seat was broken and no shower curtain and door did not lock right but it was a quick over nighter so not bad

Family

4/10

Poor

15 Mar 2026

Carolina

Parking was a bit difficult. I paid for a king bed and ended up with two full size beds. The frame from the door was missing. There were stains all over the bed and blankets. Overall I think just not worth it. Spend the extra money to get what you paid for all while feeling safe

Friends_and_family Family

2/10

Poor

14 Mar 2026

Edgar

There was no towels so I asked for some they told me they were going to take 1hr to get cleaned… 1hr went by and nothing so I decided to wait till the next and they told me to wait till housekeeping came. Also the room I stayed at smelled terribly like cigarettes and also had no remote control for the tv everything just sucked AND NO SHOWER CURTAIN LIKE WHAT?!?! But yeah work better

6/10

Pleasant

14 Mar 2026

Mario

Can’t tell you about to check in this afternoon

2/10

Poor

10 Mar 2026

Lana

The security lock on the door was broken. There was no light in the vanity room. There was no blanket, only a thin sheet. The toilet wouldn't flush. The elevator was broken staff said for 2 months. I am handicapped that was an issue. The sheet on the bed was yellow. I couldn't tell if it was clean and just yellowed or dirty. The light switch by the door wouldn't work so you had to go through to find another switch to turn on even though it was too dark to see where you were going. There were 3 cop cars with a man being handcuffed. It didn't feel safe and it was not well lit. The door key didn't work and the staff didn't seem concerned about that. I've never stayed in a worse hotel in my entire life. It should be closed.

Self

2/10

Poor

02 Mar 2026

Nichole

The first one they gave me literally smelled like somebody died in it... we found the culprit which was rotting food inside the refrigerator... plus the air conditioner had no knobs to even turn it on. The second room they gave us smelled slightly better. The air conditioner at least had knobs to turn on, but there was stains everywhere.... the area was overall unsecure and did not feel safe. NEVER AGAIN

Family

4/10

Poor

01 Mar 2026

irma

The shower tub filled with water

Friends_and_family Family

2/10

Poor

11 Feb 2026

Griselda M

The bathroom was dirty and the shed had stains, the rooms had a bad smell

2/10

Poor

01 Feb 2026

Carlos

1. Security is NON EXISTENT.
2. Cleaning is totally absent from the common areas, rooms, and especially the bathroom.

Business

10/10

Exceptional

24 Jan 2026

Rebekka

Nice staff, easy check in. Quiet, clean room.

Leisure Partner

2/10

Poor

15 Dec 2025

Charles

There was holes in the walls roaches in the bathtub and broken curtains! The bed was horrible like a worn out couch! I did not stay the whole night I checked the same night and asked for a refund! There were people hanging around outside the doors and it was just dirty

Leisure Self

10/10

Exceptional

06 Dec 2025

Victor

It is quite and the staff are wonderful I really like it

Leisure Self

4/10

Poor

24 Nov 2025

Michael

No chairs, towel holders, toilet paper holder, cups, or coffee maker in the room. When you use the walk-in shower, water gets all over the entire bathroom floor! There was no remote for the TV, and it was very hard to find the channel you desired. When we first got in the room, the bathroom door was hanging only by one hinge, and was about to fall off. The maintenance man came very quickly and fixed the door, and it worked good for the rest of our stay.

Leisure Family

6/10

Pleasant

10 Nov 2025

Maria Paulina

Limpieza, seguridad en la puerta no cierra bien, otra persona tenia una tarjeta que abrio la puerta

Business

6/10

Pleasant

03 Nov 2025

Daniel

The staff was wonderful. Very friendly!!
The rooms were a disaster. No hot water in the shower in room 100. Extremely dirty floor, linens and counters in 227. Cockroaches in 227’s bathtub were an unwelcome surprise. I know the price was low, but …..

Self

2/10

Poor

16 Oct 2025

Bertha

Had a bad experience with this hotel.i git DNR because management thought i had to much luggage. Woww thats ridiculous.

Business_and_leisure Family

2/10

Poor

15 Oct 2025

roderick

Food places close by hotel is nasty

8/10

Excellent

07 Oct 2025

Trey

It is so much better than a hotel down the street with the same price. Its clean and new and great

Friends_and_family Family

6/10

Pleasant

02 Oct 2025

Damian

Cool

Leisure Family

10/10

Exceptional

07 Sep 2025

Marisela

Na

4/10

Poor

03 Sep 2025

Edgar

Dirty

10/10

Exceptional

25 Jul 2025

Verified traveler

Excellent staff very welcoming & Helpful

Leisure Self

2/10

Poor

24 Jul 2025

Domingo

Las toan̈as susias mucho ruido la tina muy malas confisiones muy feo

2/10

Poor

19 Jul 2025

Kenny

AC not working properly
And it smells like tabbaco

Leisure

6/10

Pleasant

16 Jul 2025

Robert

1. If you get a chance air out the rooms they smell like moth balls and dirt.

2. Have the manger or someone inspect the rooms to ensure everything is clean and in working order.

things to check
- Microwave has a plate and functions
- inspecting blanket and sheets to ensure they are clean
- inspect the tubs to ensure it is clean.
- install fire alarms

Your prices are good but if you have to increase price to get better service then so be it.

Business_and_leisure Self

2/10

Poor

16 Jul 2025

Sabrina Rena

I didn't like all the flies in the room.

Self

8/10

Excellent

13 Jul 2025

Natalia Sofia

Affordable and was able to have my dog with me for a decent fee. The room can get pretty cold, so be aware of that. Would stay here again

Business_and_leisure Pet

10/10

Exceptional

30 Jun 2025

Christina

Love that it is so peaceful

2/10

Poor

17 Jun 2025

RICARDO

I actually checked in around 4 p.m. and checked out less than two hours later. The room had a foul odor, there was hair on the bathroom walls, the bathtub didn't look clean, and there were pubic hairs on the bed sheets. They gave me a room on the third floor, and the elevator wasn't working. The stairs are made of cement, but it's already cracked, and there's a risk of accidents.

Leisure Family_with_children

2/10

Poor

16 Jun 2025

Erin

Hotel is right by interstate. Very loud. Rooms are dirty. Door looks as if it has been knocked down in past

Business

2/10

Poor

15 Jun 2025

Karla

So dirty and old to be honest the worst hotel I have ever stayed in.

Friends_and_family Family

2/10

Poor

11 Jun 2025

Wilfredo

poor hotel condition

Leisure Family

4/10

Poor

09 Jun 2025

Ivy

False advertising, the amenities listed were not functioning like the elevator and pool was empty

Business Self

2/10

Poor

05 Jun 2025

Aaron

The staff who checked us in were friendly, but the rooms were dirty and run-down. The place was noisy. It appeared there was a smoke detector hooked up at one point, but it was no longer there. Don't recommend!

Leisure Partner

4/10

Poor

01 Jun 2025

Enrique

It appears that staff cleans and Management does not perform quality control.

Business Self

10/10

Exceptional

31 May 2025

Matthew

Amazing!

Friends_and_family Family

10/10

Exceptional

27 May 2025

Rodrigo

Everything

6/10

Pleasant

26 May 2025

Mireya

Elevator was broken
Vending machines not working

Friends_and_family Family

10/10

Exceptional

23 May 2025

Bernedette

Friendly and nice and clean

Leisure Partner

8/10

Excellent

11 May 2025

Justin

Quiet

2/10

Poor

19 Apr 2025

Verified traveler

Dirty hotel

Friends_and_family Family

4/10

Poor

15 Apr 2025

David M

Was goven a room went opens the door. The room was not cleaned. 2nd room bedding smelt like a** not clean
Cool mirror.

Leisure Self

6/10

Pleasant

08 Apr 2025

Verified traveler

The staff were super friendly, which helped since our flight home was canceled and we had to extend our stay for a few days. But the room was subpar. The hotel seemed like more of a cheap apartment complex. There was plenty of damages inside the room and the bathroom. There was no refrigerator. The \"blankets\" on the beds were basically just thin, cheap sheets. None of the \"cleaning staff\" came by to see if things were needed (we were there a total of 5 days, checked in Friday and checked out Tuesday). Every hotel I've ever been to, the cleaning staff will at least knock and see if we need extra towels. The people at the front desk were honestly the best part of our stay. We even had trouble opening and closing our rooms' door.

Friends_and_family Family

10/10

Exceptional

01 Apr 2025

Christina

Great hospitality

Leisure Partner

6/10

Pleasant

28 Mar 2025

Michael

Clean

It was just as you would expect; clean rooms, clean sheets and towels. Clean floors, The staff are knowledgeable and nice.

Business

8/10

Excellent

25 Mar 2025

Kiana

Nice, clean

Partner

10/10

Exceptional

21 Mar 2025

senobio

Everything is good with this place

10/10

Exceptional

17 Mar 2025

Christina

Very respectful and attentive

Leisure

10/10

Exceptional

07 Mar 2025

Brandon

Very nice

10/10

Exceptional

23 Feb 2025

Nadia

Staff is very nice & helpful. Rooms are clean will be staying again

Leisure

4/10

Poor

17 Feb 2025

LARRY

The room looked dingy, no blankets on the bed, only one towel available and the shower drain was plugged. Will never stay here again

Business Partner

10/10

Exceptional

15 Feb 2025

verenice

The staff is always great. Location convenient for shopping

Business Partner

4/10

Poor

10 Feb 2025

Carlos

Nothing the room didn't have no a/c nor heater and the house keeping did not clean the room for the 3 days of stay there

Business Self

2/10

Poor

30 Jan 2025

Aminadab

We'll never stay there again.

Leisure Partner

10/10

Exceptional

21 Jan 2025

Aminadab

Clean

Leisure Self

4/10

Poor

20 Jan 2025

Christopher David

The property elevator was out, there was not an actual complimentary breakfast. 2 unlabeled juices, empty coffee pot, and couple wrapped muffins. 1 cereal with no milk. AC/heater was extremely loud it actually sounded like we were on a plane and that was the engine. In the bathroom there are added walls that were not caulked up and there was a very cold draft coming through, there was no safety latch in the room and the door frame was broken in that area as well. There was a random Ethernet cable hanging from the ceiling above the door as well.

Leisure Partner

2/10

Poor

29 Dec 2024

Jye

Owner (the usual suspects) asked me if I had a pet. I said no. He replied, \"ARE YOU SURE? YOU'LL GET A FINE IF I CATCH YOU WITH A PET.\" I was taken back, so I said, \"You're welcome to search my car. Want to do it?\" He kept silent and walk away. Unbelievable.

6/10

Pleasant

22 Dec 2024

Franz

.

2/10

Poor

12 Dec 2024

Stacy

Nothing

Leisure Family

2/10

Poor

11 Dec 2024

Veronica

A dreadful stay

My stay atvthe Days Inn can only be described as horrendous. We never got our our serviced. When we reached our room it stunk like cigarette when we had a non-smoking room. I was charged a pet fee which i didn't know about when i booked online which wasnt paid untill notified. So i was locked out of my room. Then after i checked out they tried to charge my card which i used to pay the pet to charge me several diffrent amounts since the house keeper said she fiund cigarette butts in the room. Need i tell you that i did not give my permission to keep said card on file! They never took clean towels we had to go to the office to ask for toilet paper. I had not received such hanious service till my stay there. I will never give them my business again.

Friends_and_family Friends

4/10

Poor

02 Dec 2024

Zachary

There was no coffee machine in the room and there was holes in the ceiling that were patched correctly an it was hideous to see

Leisure Partner

8/10

Excellent

30 Nov 2024

samuel

The room was small and missing some of the basics like a small closet. There was a refrigerator though. The bed for me was very comfortable and the bathroom mirror could be turned on and off, a first for me. I want to note also that the owner was accommodating and kind enough not to charge us an extra night after we left our luggage in the room accidentally.

10/10

Exceptional

25 Nov 2024

Daniel

The room was great and offered all essentials needed to accommodate my stay

Business Self

8/10

Excellent

22 Nov 2024

RoseG

Customer service

10/10

Exceptional

22 Nov 2024

verenice

It's freshly renewed, looks really nice, they keep the low rate, and the staff is awesome, kudos for them! ❤️ 😍

Business Partner

2/10

Poor

01 Nov 2024

David

Bed bugs. Mosquito infested inside the bathroom. Human hairs in bathtub. Was shown another room. That room had torn sheets. Disaster. Was not given a refund

Business_and_leisure Self

4/10

Poor

01 Nov 2024

Carlos

Not friendly to walk around

Leisure Friends

10/10

Exceptional

19 Oct 2024

RoseG

Its been a great stay i even extended my sray