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Comfort Suites El Paso Airport
El Paso - TX · United States
1940 Airway BlvdView location
8.6/10Excellent1,401 Reviews
Cleanliness8.6/10 8.6
Service8.6/10 8.6
Comfort8.8/10 8.8
Condition8.2/10 8.2
Amenities8.2/10 8.2
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Comfort Suites El Paso Airport
The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products.
A good night at a great savings awaits at the Comfort Suites El Paso Airport hotel in El Paso, TX, conveniently located near El Paso Zoo and El Paso International Airport. We are near Chihuahas AAA Baseball, Outlet Shops, Mission Trails, Franklin Mountains, and Painted Dunes Golf Course.
Enjoy amenities like a full breakfast, free WiFi, a business center, outdoor pool and more. Rooms include microwaves, refrigerators, flat-screen TVs, irons and ironing boards. Earn rewards with every stay with our Choice Privileges Rewards program.
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With a stay at Comfort Suites El Paso Airport in El Paso (East El Paso), you'll be a 5-minute drive from Cielo Vista Mall and 7 minutes from Fort Bliss.
This hotel is 12.1 mi (19.5 km) from American Consulate and 7.9 mi (12.7 km) from Paso del Norte International Bridge. Make yourself at home in one of the 73 air-conditioned rooms featuring refrigerators and flat-screen televisions.
Your room comes with a pillowtop bed, and all rooms are furnished with double sofa beds. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is complimentary (available 24 hours).
Popular amenities
Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Entertainment
Non-smoking
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
21
Hotel policies
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 11
Pet max weight (per pet) in lb is 25
Only dogs and cats are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Important information
-
You need to know
- The seasonal pool will be open from April to May.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
-
Special Instructions
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
-
Minimal age
21
-
Optional fees
- Pet fee: USD 25 per pet, per week
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Gene Roddenberry Planetarium
0.6 km / 0.4 mi
Bassett Place
2.4 km / 1.5 mi
Lone Star Golf Course
3.7 km / 2.3 mi
Cielo Vista Mall
3.8 km / 2.4 mi
Fort Bliss
4.4 km / 2.8 mi
Texas Tech University Health Sciences Center El Paso
4.9 km / 3 mi
The Fountains at Farah
5 km / 3.1 mi
University Medical Center of El Paso
5.2 km / 3.2 mi
Concordia Cemetery
5.3 km / 3.3 mi
El Paso Zoo
5.9 km / 3.7 mi
El Paso County Coliseum
5.9 km / 3.7 mi
Ascarate Lake City Park
6.4 km / 4 mi
Rio Grande
6.9 km / 4.3 mi
Bridge of the Americas
6.9 km / 4.3 mi
El Paso Community College
7.5 km / 4.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 73
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Wi-fiExtra charge
- Airport ShuttleExtra charge
- Laundry serviceExtra charge
- Hotel safeExtra charge
- Lift accessExtra charge
- GymExtra charge
- Breakfast
Show 4 more facilities & services
- Non-smoking establishmentExtra charge
- FitnessExtra charge
- GolfExtra charge
- Golf practice facilityExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
B2
Breakfast For Two Guests
This meal plan may be available depending on the selected room/rate.
HB
Half Board
Usually includes breakfast and one additional meal.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
RO
Room Only
Accommodation only. Meals are usually not included.
AI
All Inclusive
Meals and selected drinks/services may be included.
B1
Breakfast For One Guest
This meal plan may be available depending on the selected room/rate.
CE
Dinner Included
This meal plan may be available depending on the selected room/rate.
SC
Self Catering
This meal plan may be available depending on the selected room/rate.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Suites El Paso Airport
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE AccessibleSUITE • AccessibleSUI.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Suites El Paso Airport
SUITE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Suites El Paso Airport
SUITE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.NM-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Suites El Paso Airport
SUITE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKINGSUI.2Q-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Suites El Paso Airport
SUITE TWO QUEEN BEDS NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size BedSUI.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Suites El Paso Airport
SUITE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen Beds • 28 m²SUI.H6-2Q
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Room type
- SUITE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room amenities
- TV
- Microwave
- Tea and coffee making facilities
- Living room: 1
- Wheelchair-accessible
- Desk
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Suites El Paso Airport
SUITE Accessible-Two Queen Beds
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Room type
- SUITE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-2Q
Room amenities
- TV
- Microwave
- Tea and coffee making facilities
- Living room: 1
- Wheelchair-accessible
- Desk
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO KING BEDSSUITE • TWO KING BEDSSUI.2K-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO KING BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Suites El Paso Airport
SUITE TWO KING BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO KING BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2K-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Suites El Paso Airport
SUITE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE NON SMOKINGSUITE • NON SMOKING • 28 m²SUI.NM-1
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Desk
- Wheelchair-accessible
- Living room: 1
- Tea and coffee making facilities
- Microwave
- TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Suites El Paso Airport
SUITE NON SMOKING
Room photos
8 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.NM-1
Room amenities
- Desk
- Wheelchair-accessible
- Living room: 1
- Tea and coffee making facilities
- Microwave
- TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE NON SMOKINGSUITE • NON SMOKING • 28 m²SUI.NM
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Microwave
- Desk
- TV
- Living room: 1
- Tea and coffee making facilities
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Suites El Paso Airport
SUITE NON SMOKING
Room photos
8 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.NM
Room amenities
- Microwave
- Desk
- TV
- Living room: 1
- Tea and coffee making facilities
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO KING BEDSSUITE • TWO KING BEDS • 28 m²SUI.2K
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × King-size bed 150-183 width
- Room type
- SUITE
- View / characteristic
- TWO KING BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- TV
- Microwave
- Tea and coffee making facilities
- Living room: 1
- Desk
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Suites El Paso Airport
SUITE TWO KING BEDS
Room photos
8 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × King-size bed 150-183 width
- Room type
- SUITE
- View / characteristic
- TWO KING BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2K
Room amenities
- TV
- Microwave
- Tea and coffee making facilities
- Living room: 1
- Desk
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 28 m²SUI.2Q
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Desk
- Living room: 1
- Tea and coffee making facilities
- Microwave
- TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Suites El Paso Airport
SUITE TWO QUEEN BEDS
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q
Room amenities
- Desk
- Living room: 1
- Tea and coffee making facilities
- Microwave
- TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 28 m²SUI.KG-NM
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- SUITE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- TV
- Microwave
- Tea and coffee making facilities
- Living room: 1
- Desk
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Suites El Paso Airport
SUITE KING BED NON SMOKING
Room photos
11 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- SUITE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-NM
Room amenities
- TV
- Microwave
- Tea and coffee making facilities
- Living room: 1
- Desk
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Comfort Suites El Paso Airport
100
reviews shown
Dulce
Great place to stay , right across the El Paso airport.
The reception lady was so nice and helpful with everything.
Cleaniness 100% room reception.
The reception lady was so nice and helpful with everything.
Cleaniness 100% room reception.
Jorge Marcel Mora
Todo muy limpio y buena atención
SERGIO
Its ok for the price, but not very clean. Pool was also small and they would let outside people, not staying at the hotel, in.
Sarah
I recommend this place for travelers who have a long drive and come in late to the hotel. I appreciate the 2am check in. The parking lot feels safe. I also like this hotel because the breakfast is decent, clean free ice, and it allows pets with a seemless check in. Quiet side door entrance is nice for the doggy and close to potty spots. Would come here again.
Terrence
nice room
John-David
I was very disappointed with my stay at this Comfort Inn & Suites. From the moment we arrived, the property gave the impression that it was not being properly maintained.
The outside of the hotel was dirty, with food, including macaroni, left on the ground near the entrance. Inside, the lobby and hallways were also unclean, and the floors clearly needed to be mopped. There was a strong musty odor throughout the lobby that carried into our room.
When we got to our room, the door was already open, which was concerning. We had to inspect the room ourselves to make sure nothing had been disturbed before settling in.
Unfortunately, the room itself had several maintenance issues. The shower would not produce hot water, and the bathtub was clogged, causing water to drain very slowly while showering. The elevator was also dirty and did not operate smoothly, adding to the impression that the property is not being properly cared for.
Overall, the hotel felt neglected, and the cleanliness and maintenance issues made for an unpleasant experience. I would not choose to stay here again unless significant improvements are made.
The outside of the hotel was dirty, with food, including macaroni, left on the ground near the entrance. Inside, the lobby and hallways were also unclean, and the floors clearly needed to be mopped. There was a strong musty odor throughout the lobby that carried into our room.
When we got to our room, the door was already open, which was concerning. We had to inspect the room ourselves to make sure nothing had been disturbed before settling in.
Unfortunately, the room itself had several maintenance issues. The shower would not produce hot water, and the bathtub was clogged, causing water to drain very slowly while showering. The elevator was also dirty and did not operate smoothly, adding to the impression that the property is not being properly cared for.
Overall, the hotel felt neglected, and the cleanliness and maintenance issues made for an unpleasant experience. I would not choose to stay here again unless significant improvements are made.
Andres
Me gustó todo
Janis
We had a wonderful stay at Comfort Suite El Paso. It was a nice, clean, and comfortable hotel. I highly recommend to anyone; and will stay again if we are ever in El Paso. My only suggestion for the hotel is to keep breakfast supply (specifically eggs) stocked. There was not enough eggs for our family even though we had come an hour prior to closing of the dining. Other than that..loved our stay!!
Alberto
Good to stay
David
It was amazing
Ricardo
It might have been because I booked a room last minute but the room I was given was not thoroughly cleaned. There was what appeared to be crayon marks on one of the walls, a luggage sticker on the ceiling, as well as some sort of crumbs/residue on the bedsheets (probably food?). That wasn't too much of an issue. What makes my review 3 stars is the clogged and unflushed toilet that was left seemingly untouched in my bathroom. I truly hope this isn't the case for anyone else. Other than that its a decent place if youre looking to stay just a night or two. They do offer a shuttle to the airport 24hrs as well, ask at the front desk.
TLDR: Good enough for the night, 24/7 airport shuttle at no extra cost is a plus.
TLDR: Good enough for the night, 24/7 airport shuttle at no extra cost is a plus.
Jesus
Clean room comfy bed
Claudia
Quedaba cerca del aeropuerto lo cual fue útil.
Pero estaba un poco sucio con cabellos, azucar en burós y moho en ceramica. Habitaciones requieren mantenimiento en llaves de agua que no cierran bien, extractores de baño muy ruidosos y puertas que no cierran fácil.
El desayuno fue poco, lo que surtian se agotaba casi inmediatamente y no alcanzamos huevo ni yogurt. No tenian agua a la venta en la noche tampoco.
Depende de las prioridades de tu viaje.
Pero estaba un poco sucio con cabellos, azucar en burós y moho en ceramica. Habitaciones requieren mantenimiento en llaves de agua que no cierran bien, extractores de baño muy ruidosos y puertas que no cierran fácil.
El desayuno fue poco, lo que surtian se agotaba casi inmediatamente y no alcanzamos huevo ni yogurt. No tenian agua a la venta en la noche tampoco.
Depende de las prioridades de tu viaje.
Clifford
Clean and affordable
Christopher
Out of the four days when I first came in the room there were two loose tiles on the floor. There was no conditioner at all. I had to ask for it after two days even tho they cleaned my room two days straight. There was some sort of fruit seeds. They change the bedsheets but I don’t think they vacuum the floor. If you ask for it they will give it to you. I shouldn’t have to ask for it. It should be ready to go when I check into the room. The shower head had a lot of build up. Only one lamp worked. Breakfast potatoes were not cooked right they were almost raw every morning. The coffee, eggs, and waffles were really good.
Carlos
On arrival, the front desk person was rude. No “hi” or “hello”. I felt like it was an inconvenience that we had arrived. They didn’t say anything and just made a face like “Hurry up and tell me what you want.” Getting into the room, everything looked decent. The bed and pillows were actually quite comfortable and the sheets were soft. The restroom left much to be desired. The toilet area was ok, but the shower looked kinda gross and extremely outdated. In the morning, all we heard was doors slamming outside of our room and someone walking heavily in the room above us. The breakfast area looked nice, however, very small. I am currently recovering from a surgery so I’m using a knee scooter.. this area was definitely not equipped with enough room to accommodate to anyone with accessibility needs. Needless to say, we skipped out on breakfast. The only nice thing about this stay was the bed.
Tori
The hotel is falling apart, looks and smells gross. Stains on the carpet, sticky carpet in areas, and very run down/not taken care of. Please don’t stay here.
Gabriela
I wanted to speak to the manager before I wrote this review but no one was available for 2 hours on the day I. Hacked out. There was a sign that they would be right back. There was mildew in the edge of the bathtub, the air conditioner was not working properly. I would set it at 68 F when I went to bed and by morning my room was as at 78F. I stayed 4 nights and my room was never cleaned even though I requested it several times. I was visiting a family member that was hospitalized & left early & came back late that is the only reason I did not change hotels. I did my best to communicate my displeasure with the front desk & they would pass my messages to the manager but I never her from anyone during my stay.
Dora
It was clean and the employees friendly!
Abel
What I am not to happy about is that they charged me 2 deposits. They credited one back, but they are still holding the second one. I tried talking to them, but they are giving me the runaround.
Kavonte
It was comfortable but could be cleaner
Frances
The location was perfect.
Bryan
Shower faucet was broken and didn’t get any cold water
Scott
The suite on the 1st floor did not have hot water after the front desk was notified. The A/C barely cooled the room. Granted that the room was bigger than your usual rooms. Those would be my only complaints about the room there, otherwise everything lined up nicely given the price.
James Towns
No room service after asking 4 times, room not clean
Avery
Nice staff and clean room
Tanhia Julissa
Great
Sylvia
The pool area was exceptionally clean but does need some shaded areas. Breakfast items were limited.
Pamela
Clean room, staff was very friendly and breakfast had several options. I've stayed here several times. It's my go to.
Maria
The hotel was nice but dated. The room had a particular smell that was not pleasant. Bathroom floor creaked
Paulina
All great experiences. Clean , nice staff , breakfast was good .
Roberto
The bathroom area was dirty, they left used hand soap on the shower.
Jennifer
Clean rooms and friendly staff.
Jesus
Everything went well I will stay here any day
Alfonso
Although the property was clean and the rooms were quiet, the bathtub was slippery. Better to use a towel on the floor of the tub to avoid slipping.
William
Very accommodating. Nice, clean room.
Ronda
This is always my go to, to stay when I visit ElPaso, TX.
Thank you see u soon
Thank you see u soon
Anabel
The woman at the front desk was very serious and came across as unfriendly. As the first person guests interact with upon arrival, I believe the front desk representative should provide welcoming, professional, and friendly customer service. First impressions matter, and unfortunately, the greeting we received did not make us feel valued or welcomed as guests. A warmer and more approachable attitude would greatly improve the overall guest experience.
Christina
Enjoyed the proximity to Ft Bliss, would definitely stay here again.
Gloria
Todo el personal bien atento! Cuarto limpio y acogedor. Cafe bueno! Cerca de todo, área súper limpia. Se sentía un lugar seguro. Me volvería a quedar.
Alan
The young lady that checked us in was very helpful and professional. Thank you.
Alfonso
The airport shuttle was made by calling the hotel, just a few minutes wait.
Room was clean, comfortable, and quiet.
Room was clean, comfortable, and quiet.
Abel
Good value. Good breakfast. Comfortable beds.
Tina
The motel, in general, was very clean. It was nice place to stay at an affordable price.
John
This property is very convenient to the El Paso airport literally right outside of the parking lot less than a half mile away.
The property has however, not been maintained great. The lobby is very nice, but even starting in the elevator there’s lots of things in disrepair from the floor to the lights, and even the elevator call buttons are held on with tape.
In the room, the bedding was very clean. The sofa was very clean, which is great, but the tile in the bathroom was pretty much worn away the bathtub the sink and floor all need replaced.
The property has however, not been maintained great. The lobby is very nice, but even starting in the elevator there’s lots of things in disrepair from the floor to the lights, and even the elevator call buttons are held on with tape.
In the room, the bedding was very clean. The sofa was very clean, which is great, but the tile in the bathroom was pretty much worn away the bathtub the sink and floor all need replaced.
Carolina
Great room & service.
Forgot our personal pillows & they had them safely put away for us!
Forgot our personal pillows & they had them safely put away for us!
Dustin
Don't bother booking here. Poor service, poorly maintained, and rude staff.
Rude staff at desk. They 'lost' my reservation even though the other 3 rooms on the reservation checked in with no problem. My coworkers informed the staff my flights were delayed, AND I called and spoke to the staff explaining the flight delays, and was assured there would be no problems on checkin. Desk worker refused to make it right, refused to let me speak with management, and then refused to rent me another room just so I could get some rest before a long work day. Definitely look elsewhere.
Rude staff at desk. They 'lost' my reservation even though the other 3 rooms on the reservation checked in with no problem. My coworkers informed the staff my flights were delayed, AND I called and spoke to the staff explaining the flight delays, and was assured there would be no problems on checkin. Desk worker refused to make it right, refused to let me speak with management, and then refused to rent me another room just so I could get some rest before a long work day. Definitely look elsewhere.
ROSELINA
Good rate for the room. Staff was never up front. Texas waffles for breakfast and the comfortable bed were the winners in my stay.
Melvin
Buen hotel, básico pero tod funciona bien!
Karla
breakfast is excellent
Justin
Rooms were great, beds very comfortable. For a quick stay or a business trip; worth it.
Jennifer
Everything was ok.
alfredo
The bath has a leak and was kind of pain
Alexandra
I called three times from the airport, to have the airport shuttle sent. No answer. Next, I called reservations. It was answered by a robot who could not locate my reservation number, my name, or phone number, or connect me with a representative. It gave me the same number to call a 4th time and which was not answering.
I finally had to call an Uber to get from the airport to Comfort suites airport.
When I arrived at the front desk, the person offered me an apology for the unanswered calls I had placed.
Clogged sink. Reported, but nothing was done.
Not enough towels. Old torn washcloths with a hole in the middle.
The cold water faucet offered hot or very lukewarm water only. The latter was highly chlorinated too and undrinkable. When I reported this, I was told that it’s was safe to drink, or use their lemon flavored cold water in the lobby.
Tge bed and room were left unkept during my two-night stay.
One room key worked, the other did not.
On the positive side, breakfast was good, its ingredients fresh, the place sanitary and well kept.
I finally had to call an Uber to get from the airport to Comfort suites airport.
When I arrived at the front desk, the person offered me an apology for the unanswered calls I had placed.
Clogged sink. Reported, but nothing was done.
Not enough towels. Old torn washcloths with a hole in the middle.
The cold water faucet offered hot or very lukewarm water only. The latter was highly chlorinated too and undrinkable. When I reported this, I was told that it’s was safe to drink, or use their lemon flavored cold water in the lobby.
Tge bed and room were left unkept during my two-night stay.
One room key worked, the other did not.
On the positive side, breakfast was good, its ingredients fresh, the place sanitary and well kept.
Romelia
Pamela the front desk was TERRIBLE No costumer service at all. Room dirt bathroom dirty. Old..smells .. and elevated buttons holding on with tape. DO NOT STAY THERE!°
Sarah
Quick overnight stay to catch an early morning call flight. It was quiet, clean however thr tv didnt work
Gustavo
Every thing was good especially the staff!.
Alexandra
This is my go-to place to stay if I need to catch an early flight in El Paso. The rooms are spacious and clean, comfortable and the 24 hour shuttle is a great amenity. The only problem is the showers - sometimes the hot water takes a long time to cut on.
David
Our room was missing ice bucket, no tissue in the kleenex box, bath tub appeared stained and unsanitary. There were no place to hang towels in the bathroom.
We called the desk on these issues because we didn't want to be charged for the missing items.
We called the desk on these issues because we didn't want to be charged for the missing items.
Edward
Airport shuttle was great.
Sarah
Super easy to find and well lit parking lot which I was looking for as I was coming in late. I really like how check in is anytime after 3pm and there is no cut off time. It helps for those of us driving long distances. I also am glad that pets are welcomed here. Well worth the stay and breakfast was tasty. The area felt safe, which is a must.
Kelly
Clean, updated rooms
Christina
It was clean, comfortable and easily accessible with helpful staff just what you want and need while traveling.
Justin
Clean room, quiet, and breakfast is ready early. Good quality, quiet, hotel
Annie
We enjoyed the free shuttle. They picked us up to check in and drove us back 2 hours later when our rental car was ready. The receptionist was so friendly and efficient. Our room was clean and the beds were very comfortable. Amenities in the room were satisfactory. Coffee was good. We did not have time to enjoy the breakfast.
Mary Anne
Everything was great.
Sher
Na
Gloria jean
Our stay was great. Very clean room and comfortable. We will definetly stay again.
Tamesha
Everything was ok except there’s only one mirror and when someone occupies the restroom it’s hard to finish getting ready. Everything else is ok
Gilbert
Breakfast
Jesus
Good
Iris Guadalupe
Yes superb service.
Chris
The property overall wasn't bad.Just had a couple issues with leaky faucet , crooked water closet. Overall a nice place to sleep.
david
el problema es que realice el pago de la reservacion atravez de una cargo a una tarjeta Nu master card, y llegando al hotel me hicieron el cargo a otro tarjeta osea que pague la reservacion 2 veces por lo cual solicito la devolucion de uno de los cargos
joann
clean room, always a good stay, just ran out of breakfast early
maria
Smell bad 😣😣😣😣 ppl not nice
Krystle
Breakfast was okay. Waffle machine was not working properly so we were left with sausage and potatoes. Not too much flavor. The staff at the front desk were very nice and welcoming. Overall, it was very clean. Only downside was the cleaning staff two out of the four nights that we stayed. We got woken up early in the morning by the Cleaning staff talking on her phone yelling through her phone as if she was the only person in that hallway on the third floor. I called and complaint to the front desk. They handled it somewhat because the cleaning staff lady got off of her phone, but then proceeded to slam door. She was very upset. My husband had to go and talk to her at some point but the front desk staff was very understanding. Other than that. It was a great stay nice hotel. The pool water was cold, but that’s understandable.
Lonnie
Nice clean and well furnished room, reception was very helpful
Patricia
Clean and comfortable room. Crisp sheets and cushion pillows were great. Coffee was delicious. Check in, easy and smooth. Perfectly convenient location
Robert
Great place to rest after travels!
Rene
excelent
David joved Eguiluz
Yes
Lahareyo
Great customer service
Chiquita
The breakfast was the only positive. The bathroom tub had rust in it and water in the tub.
John
breakfast is great.
Maya
Clean and easy check in
jazmin
Overall a good experience just we got a water shortcut and the pool wasn’t available
alfredo
breakfast gas good but not excelent
Mathew
I've stayed here before and loved it. It's within walking distance of the airport. The shuttle to the airport is fast and friendly anytime of the day or night. The breakfast was great!
Timothy
Location - be prepared for Google Maps have you go left when its on the right but otherwise it is close and confident to the airport as well as a business area of El Paso. I found it quiet and surprisingly so because it is adjacent to the airport but I did not hear any planes. It was a comfortable night sleep.
Larry
Comfortable hotel with great staff. Breakfast was better than average. The shuttle was helpful. Sometimes they don't answer the phone so be sure and call back.
Marisol
Bath tub had still water in it upon arrival
Farncisco
No hot water. Front desk was always empty and no one answer the phone. The airport shuttle wasn’t available.
Min
The hotel has shuttle service to the airport, very convenient.
Angel
I got a room for my dad, he was not allowed to stay because I was not there. Highly disappointed.. I will never stay here or get any rooms here again
Guillermina
It’s ok
Larry
Comfortable and clean. Airport shuttle was helpful and better than average breakfast. Staff was very helpful. 3 night stay.
Gabriela
Front desk wouldn’t answer the phone. The pool wasn’t filled.
Donald
Clean room
Ruben
Calm stay …
Location & surroundings
Comfort Suites El Paso Airport
1940 Airway Blvd, El Paso, United States
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Comfort Suites El Paso Airport
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