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Hotel Chula Vista

Ciudad Juarez · Mexico

Paseo Triunfo De La Republica No 3555 Col UniversiView location

6.0/10Good167 Reviews
Cleanliness6.6/106.6
Service7.0/107.0
Comfort6.2/106.2
Condition5.6/105.6
Neighborhood8.4/108.4
Amenities5.0/105.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Chula Vista

With a stay at Hotel Chula Vista in Ciudad Juarez, you'll be within a 15-minute walk of Paso del Norte Cultural Center and UACJ - Universidad Autónoma de Ciudad Juárez. This hotel is 5. 6 mi (8. 9 km) from American Consulate and 9 mi (14.

5 km) from Fort Bliss. Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including complimentary wireless Internet access. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Stay in one of 102 guestrooms featuring flat-screen televisions.

Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.

Read more about this hotelShow less

With a stay at Hotel Chula Vista in Ciudad Juárez, you'll be within a 10-minute drive of Paso del Norte International Bridge and University of Texas at El Paso. This hotel is 5.3 mi (8.6 km) from American Consulate and 8.7 mi (13.9 km) from Fort Bliss.

Stay in one of 102 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • You need to know
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Early check-in fee: MXN 349 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Emotion Casino 0.7 km / 0.4 mi
Paso del Norte Cultural Center 0.8 km / 0.5 mi
Edificio de Posgrado UACH 0.9 km / 0.6 mi
Hospital de la Mujer 1.2 km / 0.8 mi
Ciudad Juárez Art Museum 1.8 km / 1.1 mi
Plaza de las Americas 1.8 km / 1.1 mi
Monument Mexicanidad 2.3 km / 1.4 mi
Estadio 20 de Noviembre 2.4 km / 1.5 mi
Technological Institute of Ciudad Juárez 3.1 km / 1.9 mi
Plaza Portales 802 3.4 km / 2.1 mi
Chamizal Federal Public Park 3.5 km / 2.2 mi
Chamizal Museum of Archaeology 3.7 km / 2.3 mi
Benito Juárez Olympic Stadium 4.2 km / 2.6 mi
Benito Juarez Monument 4.4 km / 2.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 102
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Hotel safe
  • Lift access
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
Show 4 more facilities & services
  • Meeting room
  • Outdoor freshwater pool: 1
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Hotel Chula Vista

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Hotel Chula Vista

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Hotel Chula Vista

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Hotel Chula Vista

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Chula Vista

6.0
Good
167 Reviews
Cleanliness
6.6 /10
Service
7.0 /10
Comfort
6.2 /10
Condition
5.6 /10
Neighborhood
8.4 /10
Amenities
5.0 /10
50 reviews shown
10/10
Exceptional
24 May 2026
Gerardo
Bien
Family_with_children
4/10
Poor
04 May 2026
Josefina
Estaba medio sucio y en la noche no habia agua caliente en el lavavo
Partner
10/10
Exceptional
15 Feb 2026
Alejandro
Room good, staff very nice.
Leisure Family
4/10
Poor
11 Jan 2026
Jose
Rooms smeal like rat, and old. No remot control for tv's. Noisy area
Leisure Family
4/10
Poor
21 Jan 2025
Heriberto
Not really what I want for the money I spent
Leisure Family
2/10
Poor
17 Dec 2024
FERNANDO

Keyless entry

The keys did not work but no worries you can open the locked door through a window that is not locked so anyone at any time can just go into your room
Friends_and_family Family
2/10
Poor
24 May 2024
humberto
el agua apesta y las personas de seguridad prepotentes
Business_and_leisure Family
2/10
Poor
04 Sep 2023
Amber
The room that was given the key didn’t work and we had to open the window to get into our room each time. They didn’t change us to a room. When they wanted to change us we were told that they rented the room already. We had to just deal with it. The beds were hard like we slept on a board. I would not suggest the motel. I will never stay here again. It seems when you get a room on these online sites they give you the worst rooms with problems.
Leisure Family
6/10
Pleasant
25 May 2023
Luis C
Property is outdated and rooms are dated.
Staff is nice and accommodating as possibly.
Room i had was dirty only one light bulb in shower area and one in main. Area. Bathroom was dark and dingy. The tv was going on and off.
No ice machine at all. And if you have an emergency at night.. good luck the phones in the rooms where not working.
Leisure Partner
2/10
Poor
18 May 2023
Patrick
This has to be the worst hitel I have stayed in. The room had no towels, no hot water, no soap, the TV did not work. And they gave us the room with giving us a key. The hotel was nothing that was on the web site. The information posted on web site was out dated and not correct. I will say that after complaining to Expedia, the management offered to upgrade us to a suite, but at that point it was to late and I booked hitel at other location. I never got refund and customer support with Expedia was the worst. My rate of all was -100. Please do not stay at this location. You have been warned.
10/10
Exceptional
13 Mar 2023
Manuel
Very friendly environment
Leisure Self
2/10
Poor
10 Dec 2022
SONIA
Dirty, noise, old
2/10
Poor
09 Jul 2022
Alfredo
I like the area was close to all stores and parks but the hotel was horrible staff was so rude
Leisure Family
2/10
Poor
31 May 2022
Daniel
Well I got the hotel around 5:00 pm . I walked into the lobby. They ask me for my ID they got a copy . Later they asked me for a deposit of 200 pesos equals to 10 dlls that was for the security it the key plus the tv control. Later a security escorted me to the room . Buy the key didn’t work at all this happened three times . Then he asked me. If you don’t like you can cancel the room, of course I canceled the room but I didn’t get any refund because I did my reservation throu Expedia . I called Expedia but unfortunately they never answer as well.
Business_and_leisure Partner
4/10
Poor
24 May 2022
Verified traveler
We stayed a night here because we were having to fly out of juarez and needed a hotel to stay. The staff was super friendly but the place needs some remodeling. The pillow cases seem extremely worn out to the point they’re yellow. The towels to use for the shower were damp. And in the morning when we woke up some had a few mosquito bites. Or so we hope it was..
Friends_and_family Friends
8/10
Excellent
26 Apr 2022
Yves
It was ok
Self
4/10
Poor
23 Nov 2021
Miguel
It was small n modest
Family
2/10
Poor
04 Nov 2021
Delia
first of all my reservation was all wrong next they didnt have the room that i had choosen then the charge was so high and the room was not at all good the tv no working no confort the bed was harder than hard the shower had no hot water noise throught the property hrs of the night very bad experience ..never was i given an refund or something like a discount
Business
2/10
Poor
18 Oct 2021
Rick

Lied to

Place horrible pictures on web site not correct ones need to be updated. Shower was filty 2 towels no more than that door had a crack broken piece off where anyone can stop and look in peep hole has wad of paper shoved in hole. Anyone can push out. Mattress was not comfortable at all NEXT TIME WILL Take pictures
Partner
2/10
Poor
13 Aug 2021
Verified traveler
They didn’t have my reservation on file and the front desk agent was doubting if I made the reservation even if I explain to him that o did through Expedia. He asked me how much I was charged
Leisure Partner
10/10
Exceptional
08 Oct 2020
Verified traveler

Cleqn

Very clean
Partner
8/10
Excellent
03 Feb 2020
ARG
It was a basic room in Mexico. Not sure elegant and not too fancy but it was a place to sleep.
Friends_and_family Family
10/10
Exceptional
04 Jan 2019
Verified traveler
The staff is very friendly, helpfull and very respectfull
Friends_and_family Partner
8/10
Excellent
16 Nov 2018
Verified traveler

Can’t complain for the price

Absolutely amazing staff that did everything they could to make our stay as comfortable as possible. You have to leave a refundable deposit for TV remote. Room windows don’t lock. Building and furniture are dated. Breakfast is very good.
Family
2/10
Poor
16 Oct 2018
Abigail
I turned on the ac and didn’t work it was blowing heat instead. The key to our room didn’t work. Asked the staff for help and didn’t believe me. Horrible service and horrible hotel.
10/10
Exceptional
07 Oct 2018
Antonio

Traditional and on top of everything

Very traditional on it's culture and accident it's an owner operated hotel.
Friends
2/10
Poor
28 Jul 2018
oira
Never work the Wi-Fi. No clean, old installations, smoke rooms, old carpets, old furniture, door key never work.
6/10
Pleasant
27 Jul 2018
miguel
hard matrees..
Family
6/10
Pleasant
22 May 2018
Verified traveler
There is a cheaper hotel just down the street which has cleaner bed covers and mattresses.
Chulavista's mattress had stains and so did the bed covers. They looked very, very old.
Very disguting.
I strongly suggest you book one block down the street. It is cheaper and you will get the same servicebut cleaner with beds.
2/10
Poor
01 Feb 2018
Verified traveler
I didn’t get what I paid for, there was no pool. I had paid for double room, double beds but only got one room with two beds
6/10
Pleasant
29 May 2017
Race

Juarez Mexico

Overnight stay when you are tired and just need to sleep. Hotel is dated, fixtures are old, a.c is tired. Very centrally located, not too close to their Centro, but not at edge of town either. Easy access to anywhere in Juarez, great places close by to eat. This is an old school hotel but is very affordable. For overnight and or short stays decent value.
6/10
Pleasant
22 Mar 2017
Verified traveler

Just to sleep

Place is ok if you need a place to crash. The AC is top notch though.
Family
10/10
Exceptional
30 Jul 2016
Verified traveler

Awesome hotel

We love it at Chula vista
6/10
Pleasant
09 May 2016
Verified traveler

Comfortable weekend in Juarez, Mex

It was good in general. No free breakfast sine it was done through the web
2/10
Poor
20 Feb 2016
evangeline

unsafe

The hotel is unsafe. Our window didn't have a lock and the gap under the door was about two inches. The air conditioning had gaps around the unit. It was my only way to stay for the pope's visit
4/10
Poor
16 Apr 2026
Hugo Eduardo
Aparte por Expedia, llegué y no estaba mi reservacion, le tuve q enviar el PDF de mi recepción por WhatsApp al señor que porque no le había llegado mi recervacion. Al llegar 2 carros mal estacionados ocupaban mi lugar, el señor me dijo que hasta las 8pm los movían, el WiFi no funciona bien, la regadera no salía agua caliente, las camas y cobijas duras, en general mal atención, mal hotel. Por $200 pesos más hay muchas mejores opciones
Family_with_children
4/10
Poor
01 Mar 2026
Patricia
Algo caro, para lo que ofrecen, el señor que me abrió se llevó la tarjeta llave que porque no servía y la ventana de vidrio se abre fácilmente desde afuera, así que se siente muy inseguro. No tuve acceso a los canales de cable que dicen tener , no hubo botella de agua gratis que dicen en el app y el piso del baño está sucio, así que decidí no bañarme ahí.
Self
8/10
Excellent
18 Feb 2026
Luis Raúl
La habitación estaba limpia y sin malos olores
Family
8/10
Excellent
04 Nov 2025
Gerardo
Falta un poco de limpieza. No alcancé desayuno
6/10
Pleasant
24 Oct 2025
JAIME
El hombre de la recepción, tocó a la habitación a las 5 am, fue de mal gusto
Business
10/10
Exceptional
08 May 2025
Yasser Josaphatt

Todo muy bien

Muy agradable y cerca de tiendas de conveniencia, muy céntrico de la ciudad.
Business
10/10
Exceptional
17 Nov 2024
Hit
Muy good
10/10
Exceptional
13 Nov 2024
karla lorena
Buen servicio y atencion del personal pero la calefaccion dejó de funcionar y solo pusieron un rollo de papel de baño
Leisure Friends
2/10
Poor
26 Oct 2024
Isabel
Insegura
Leisure Family
2/10
Poor
19 Oct 2024
Noe

Devolución del importe

No me gustó para nada ese hotel.. la habitación demasiado de mal gusto y anticuada… demasiado el costo para ello.. no me aloje ahí por lo que exijo la devolución del importe que pagué..
espero respuesta..
Friends_and_family Family
2/10
Poor
17 Oct 2024
Damian
Tiene olor no muy agradable sabanas y cobija
8/10
Excellent
08 Oct 2024
Sandra yadira
Buen hospedaje
Leisure Partner
6/10
Pleasant
30 Jul 2024
Jusbeth
Habitaciones sin buenas instalaciones de servicio de agua, hubo que cambiar 3 veces la habitación, wifi malísimo. 4 de 10
Leisure Friends
10/10
Exceptional
16 Jul 2024
Jesus
Friendly people
Leisure Family_with_children
8/10
Excellent
17 May 2024
Nancy
.

Location & surroundings

Hotel Chula Vista
Paseo Triunfo De La Republica No 3555 Col Universi, Ciudad Juarez, Mexico

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Hotel Chula Vista

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