Gardner Hotel

8/10

Excellent

25 Jun 2026

Rebecca

The staff here is lovely. I had a ton of questions about El Paso/Juarez, and they were very knowledgeable and helpful. Everything was clean and well-kept. The noise from others coming and going from their rooms/communal bathrooms was noticeable but not terrible. I heard no noise in my room from the street.

Self

6/10

Pleasant

14 Jun 2026

arturo

Old smell but in general was good

Self

10/10

Exceptional

05 Jun 2026

Jorge

An excellent place. Even though I lived here in El Paso years ago and have traveled all over the United States, I never realized this place existed—it’s quiet, comfortable, and reasonably priced. Above all, the staff is attentive and the atmosphere is cheerful; it feels like a trip back in time. I recommend it 100%.

Self

10/10

Exceptional

02 Jun 2026

Sonja

This place is marvelous: adorable, perfectly located (streetcar xxxx), SUPER cool and helpful staff, beautifully preserved … and the free parking out front was so helpful; we left our car untouched for three days straight! Like a 15-minute max walk to endless delights including Juárez. Awesome spot.

Family_with_children

10/10

Exceptional

02 Jun 2026

Nathalie

Cet hôtel centenaire est parfaitement bien conservé. Impression d’être dans un musée dans le magnifique hall/réception.
Un vrai voyage dans le temps.
Le personnel est sympathique, c’est pas cher et il est très bien situé. A peine 15 minutes à pied de la gare de train.
En plus le grand écrivain Cormac McCarthy y a séjourné.

Self

8/10

Excellent

31 May 2026

Deanna

I thought everything about this place was so great and so much character. The staff was really nice and I liked how they kept an eye on the front doors. We got a whole tour of the place and it made it even more fun to stay there. There was so many cool little details decorating and the furniture was awesome. The location was just right to visiting downtown. It was clean and updated, however there was a smell. You could tell they were trying to keep it clean and smelling fresh but it was worse in the lobby than anywhere else. If they could rid of the smell, I would read it five stars no problem.

Friends

10/10

Exceptional

30 May 2026

Donald

Staff and history of Hotel.

8/10

Excellent

21 May 2026

Petra

It’s a great place to stay. Since it is located downtown, there is very limited parking in the area. The kitchen that is available for guests is located down a set of stairs leading to the basement. The kitchen is quite large and there are chairs and tables available. The first floor of the rooms is up a staircase from the lobby. The staff were friendly and helpful. The room we stayed in was clean and well taken care of, and was medium size with a lot of space in the closet.

Friends_and_family Friends

8/10

Excellent

19 May 2026

Andres

The place is a good stay (I got the king bed).
The only down side is the parking.

Friends

10/10

Exceptional

06 May 2026

aracely

What a classic, simple and lovely hotel. The basic needs were adegu

10/10

Exceptional

05 May 2026

Luisa Gabriela

Staff Wars awesome, the place is well located

Friends_and_family Family

2/10

Poor

04 May 2026

Gary

The guy at the front desk was very polite.

The rooms are \"dorm style\", meaning you share with four other strangers. I was offered to \"take a look\" inside one of the occupied rooms. If I were in that room and that happened, I'd be pissed.

Might be good for groups, but for me as a solo traveler, it was a hard pass. I never checked in. Asked for a refund, but it was denied. I feel like the Orbitz marketing is misleading.

Parking is terrible. $60 for 12 hours, and you walk a couple of blocks.

10/10

Exceptional

29 Mar 2026

kisbelyd

We love our stay there!

Friends_and_family Family

10/10

Exceptional

14 Mar 2026

Deborah

Clean, friendly, great location, historical. Scope out your parking ahead of time. The hotel has I to two spaces. Also backs onto a nightclub, which was very very loud, but I was exhausted, so just put a pillow over my head and slept.

Self

10/10

Exceptional

13 Mar 2026

Miguel

There’s only 2 parking spots in front the building but plenty of metered parking spots nearby.

Partner

10/10

Exceptional

27 Feb 2026

Engin

Room was clean , staff was super kind and supportive. The hotel is over 100 years old, keeping its original way. Like a museum, in a time machine you feel. Elevator was not working but they were working on it. We enjoyed the simplicity..Location is unbeatable. Parking is only for a couple cars but there are many paid parking around. I definitely will stay in the Gardner hotel when I'm back El Paso.

10/10

Exceptional

29 Jan 2026

Pablo

Cute character and charm. Very loud since next to the nightclubs. Otherwise, great value for the price.

Business_and_leisure

2/10

Poor

17 Jan 2026

Jesse

Worst hotel I have been

10/10

Exceptional

15 Dec 2025

Dominic

Got a private room and it was great! Great location, price, and amenities. Bars below can be a bit noisy, but some people would like being close to those activities. Didn’t cause me any trouble on a Saturday night. Very cool history with the place as well

Self

10/10

Exceptional

24 Nov 2025

Magdalei Edita

All good

Leisure

10/10

Exceptional

15 Nov 2025

Miriam

It’s a cute old building with great staff

10/10

Exceptional

07 Nov 2025

Peter

Yes.

Self

8/10

Excellent

03 Nov 2025

Steven

It's a basic hostel but with a large kitchen and a lot of seating and interesting stuff in the lobby

Self

10/10

Exceptional

02 Nov 2025

cindy

It was nice I will rent there again

Partner

10/10

Exceptional

22 Oct 2025

Lorreta

Our room is so clean and very comfortable. It was a little loud because of neighborhood bars but overall it was so comfortable so I still fell asleep and slept great. All the noise was gone by 2 AM. Parking was scarce because you have to park far and walk back to your room- If a metered parking opens up, you can move to it!

Friends_and_family Family

2/10

Poor

20 Oct 2025

Leslie

.could not access

Business Partner

8/10

Excellent

19 Oct 2025

Eric

I enjoyed the historic nature of the property, from the historic rooms to the history framed around the property.

Business_and_leisure Self

10/10

Exceptional

03 Oct 2025

Nynamaree

Extremely clean room. Allowed early check in. Staff checked us when we walked in to be sure we belonged there. Only two free parking spaces right in front if needed- metered parking otherwise - check the city’s website. The historic details were fun. Bed was a single mattress on metal frame but once you’re sleeping easy to disregard. Ac unit in room plus a fan. Bathroom access was scary to think about but it worked just fine. Only had to wait for use once during our stay. The kitchen and tv/billiard room was super cool for people staying longer. Plus the available laundry access was a great consideration. Especially loved the email offering nearby discounts. Definitely worth it.

Leisure Family

10/10

Exceptional

27 Sep 2025

Iker

Great value for your $

8/10

Excellent

21 Sep 2025

Randy

like the historic aspects, but only 2 assigned parking spots for 50 rooms… Downtown though, so there are garages nearby.

Business

10/10

Exceptional

22 Aug 2025

Julie

I love staying at the Gardner. Great location and great value.

10/10

Exceptional

03 Aug 2025

Stephen

It’s a great place to stay and close to everything

Business_and_leisure Self

10/10

Exceptional

01 Aug 2025

Stephen

Awesome but didn’t get the free drink mmm although I forgot to ask about it

Business_and_leisure Self

10/10

Exceptional

30 Jun 2025

Jeff

Staff was amazing. When people are invested in what they are doing, it shows. Would stay here again 10 out of 10 times!

Business_and_leisure Self

2/10

Poor

28 Jun 2025

Lillyousa

NOT KIDS FRIENDLY

Employee weren't patient and rude. There is only 2 parking spaces for hotel.

Friends_and_family Family

10/10

Exceptional

22 Jun 2025

Stephen

Everything was great. Hotel was very clean and quiet. The hotel is very accessible to everything downtown. Excellent stay!!!

Leisure Self

10/10

Exceptional

17 Jun 2025

Henry

Rich History!

What a beautiful building so much characters and history! I stayed in the John Dillinger’s room which is a corner room- it was so comfortable and interesting room. Definitely will be back!

Self

8/10

Excellent

16 Jun 2025

Ana

Clean, cozy, but the beds can improve and is noisy, you can hear the other room’s conversation, they warn us about the outside noise because of nearby bars but it wasn’t that bad.

Partner

10/10

Exceptional

14 Jun 2025

Vince

Great staff. Clean old look. Only issue is the parking

10/10

Exceptional

06 Apr 2025

Gabriel

Great place

Business_and_leisure Self

8/10

Excellent

30 Mar 2025

Ronald

We really enjoyed the people running the place. And it was nice to meet the owners

10/10

Exceptional

20 Feb 2025

Jorge

It has a charm!

Leisure Partner

6/10

Pleasant

10 Feb 2025

Jeanne

Difficult stairs to maneuver

Leisure

8/10

Excellent

26 Jan 2025

ARELI

Staff was very friendly, place was clean. Ok for one night stay

Partner

8/10

Excellent

03 Jan 2025

Laura

Cool property. The front desk worker was cool. He gave us a solid 15 minute tour of the place and explained the history. Very nice guy. It was a great location for New Years Eve. We could walk to all the bars and clubs for the girls and gays and eat at some available open options. Centrally located for sure. Super loud all night due to New Year’s Eve though so don’t plan on getting any peace and quiet until 230/3am and it’s a hostel - so even though we had a private room, we were next to a public room where everyone woke up and started making noise at like 8am. Other than that, great for partying and walking safely to a ton of fun things.

Leisure Friends

10/10

Exceptional

30 Nov 2024

Rene

Nice place

Leisure Self

10/10

Exceptional

16 Nov 2024

Joseph

I like

Leisure Self

10/10

Exceptional

22 Oct 2024

stacey

Very unique, History was Interesting.

Leisure Self

10/10

Exceptional

14 Oct 2024

Arturo

a nice place to stay if you want to party around downtown

Leisure Friends

10/10

Exceptional

02 Oct 2024

Sharon

Fantastic!!!

10/10

Exceptional

30 Aug 2024

Kye

Everything was great, especially the people behind the counter who told me about John Dillinger

Business Self

2/10

Poor

25 Aug 2024

Mike

Good: The staff was friendly and helpful. The lobby was nice.
Not so good: the room smelled bad. Suspect the carpet could use a cleaning. Halls were dark paint and poorly lit. Supplied earplugs did not help with the bar music in the adjacent building. Curtains did not block out the lights from passing traffic.
Bar fight in the street at 3am.
Miserable night.

Leisure Partner

10/10

Exceptional

02 Aug 2024

Dominic

Affordable, Meet new people

Self

10/10

Exceptional

22 Jun 2024

Pedro

The staff was amazing and the building has historical significance. I felt like was in the 1920s. It felt very classy. I will come again.

Business_and_leisure Partner

10/10

Exceptional

21 Jun 2024

Tania

Very safe place and good service at the front desk

10/10

Exceptional

10 Jun 2024

Otilia B.

Historic hotel with Dillinger memorabilia.

I would stay there again, my stay was enjoyable. Breakfast was at the Rose Cafe, which was one door down and was delicious. As well, with the pizza joint two doors away from the hotel itself. I highly recommend only disadvantage is no elevator, so be prepared for stairs up and down.. . Enjoy your stay.

Business

10/10

Exceptional

28 May 2024

jeffrey

I enjoyed my stay, i will definitely come back again

6/10

Pleasant

07 Apr 2024

Christian

Quite noisy area (room just above night club). No soap or shampoo in bathroom. That would be OK if I had known in advance!

Business_and_leisure Self

4/10

Poor

31 Dec 2023

Gerald

Walls seem to be paperthin. They told me you could get coffee anytime through the day. You couldn’t the kid that was at the desk when I went to get coffee had cold old coffee just really didn’t seem like he wanted to be there probably upgrade your amenities a little, after all that I love the building 101 years old but as far as everything else customer service whatever was very mediocre

Friends_and_family Friends

8/10

Excellent

16 Nov 2023

Jesus

The service , the hotel area it’s great. The only thing is not so great is parking.

Leisure Partner

8/10

Excellent

15 Sep 2023

Daniel

It was nice.

Leisure Self

10/10

Exceptional

19 Jul 2023

Carlos

I like all

2/10

Poor

02 Jul 2023

Sandra

l did not stay
l did not the fact to share the room

2/10

Poor

09 Jun 2023

lorena

It is not apt for humans. It states nonsmoking but it reaks! Dirty, dirty, dirty and very noisy! Just disgusting!

Leisure Family

10/10

Exceptional

05 Jun 2023

Timothy

Cheap n cheerful. Great classic hotel with history. Friendly staff.

Leisure Self

10/10

Exceptional

01 Jun 2023

Magaret

historic

10/10

Exceptional

29 May 2023

JOHN

Very nice hostel

Leisure Self

10/10

Exceptional

22 May 2023

Jeffrey

Great place,

It is a really nice hotel and hostel.The atmosphere and style of the hotel is so amazing the history of the hotel is very cool.I would definitely stay there again..The only odd thing that happened,i left my phone charger and i called the front desk later on that day.The person took my number and said she would call me back after she checked with housekeeping,,she never called me back,so i guess they just kept it.

Self

10/10

Exceptional

24 Apr 2023

Cy

A 100 year old building was an awesome experience to stay at.

Business Self

4/10

Poor

21 Apr 2023

DWAYNE

It boasts a non traditional setting that's unique with memorabilia of the old El Paso. Enlightening.
Only two downsides. There is no amenities. Coffee charge, water etc.. No breakfast but u can cook your own. And a desk clerk whoa relentless on spraying the entrance room constantly with aerosols that's very, very cringy to the point you leave the seating area. You have to go outside or your room. Voiced to other clerks it's excessive . If you have any sinus problem stay out the main lobby. Eyes will water and sinuses will be affected for sure! Rest of the staff were very friendly except the cleaning ladies. No smiles, no hello's.. Clubs very close by so Thurs - Sunday evenings is LOUD! 😱

Business_and_leisure Self

4/10

Poor

15 Apr 2023

Vincent

Gardner Hotel is well located down town in El Paso but it’s more a youth hostel than an hotel. Common bathroom, no air conditioning, light on all night in the corridor with a window direct on the room so impossible to have full dark during the night. Bar or club on thé the ground floor this hotel is not isolated to avoid noise until late in nights. It’s clean and the staff awarn you about all the « problem » but it’s not clearly explained when you book on Expedias site. Parking free, true..in the street…

Leisure Partner

10/10

Exceptional

07 Apr 2023

Lauren

The Gardner Hotel is a gem in downtown El Paso. We like it for the convenience and the price. We travel to the city by train. Union Station is less than a mile from the hotel. [Hint: Ignore Google maps. Best walk path from the station to hotel is to cut thru to the right of the baseball stadium and take Franklin Ave all the way to the Gardner.] They have put in new windows which helps cut down the noise from nearby night clubs and are working to upgrade the HVAC.

Leisure Family

10/10

Exceptional

01 Apr 2023

Jordan

Best bang for the buck! Recommend!

Excellent customer service! Antique, cute and comfortable hotel! Will definitely stay here again when in El Paso!

Partner

4/10

Poor

27 Jan 2023

Alexis

Great, inexpensive place if you're planning to go out until at least 2 am.

There is a very nearby nightclub that plays a reverberating bass music until 2 am (I was there on a Saturday night). I was unable to block it out with the hotel-provided ear plugs and a white noise machine I brought with me.

The other main issue for me was the condition of the bed and pillows. The bed is sunken down in the middle and has palpable metal springs throughout. The pillows are completely flat.

Overall, I would only recommend this place if you're on a budget, plan to stay out late, and can sleep on anything. Bringing your own pillows would be a great idea!

Leisure Partner

10/10

Exceptional

23 Jan 2023

Daniel

it had history..

Business_and_leisure Self

2/10

Poor

26 Dec 2022

John

Don't do it

If you like retro that's what you get their elevator doesn't work you have to climb stairs they have no televisions in the rooms no refrigerator microwave coffee pot the rooms are small they have bars downstairs very noisy until 2:00 a.m. Street traffic also till 3:00 a.m. for the money you pay it is not worth it I would not recommend this hotel to my worst enemy

Self

10/10

Exceptional

25 Dec 2022

Francisco

My stay was great. The service was good. I stayed in a shared room and made a few friends.

Self

10/10

Exceptional

13 Dec 2022

Miguel

Friendly staff

Leisure Family

10/10

Exceptional

11 Dec 2022

Robert B

Great historic hotel

Great. I read other non-stellar reviews. Yes it’s old and loud. But clean and comfortable. And HISTORIC. Heck, it was good enough for Cormac McCarthy to live there and write there…..

Friends_and_family Family

4/10

Poor

27 Oct 2022

Suhag

Poor customer service and no cold/hot air available in the room was very inconvenient during our stay. It took them 3 separate complaints before being offered to move to the different room. We decided to clock out a day early to avoid further inconvenience.

Business_and_leisure Partner

10/10

Exceptional

31 Aug 2022

Jonathan

.

Leisure Self

10/10

Exceptional

21 Aug 2022

Gerald

Better than expected..

Really cool downtown hotel celebrating their 100th anniversary.

Self

6/10

Pleasant

30 Jul 2022

Edith

Uninvited guess

Friendly check in even helped me with my bag. Clean sheets and room. Turn off was the 1 inch in body length cockroach that came over to great us. Now cant close our eyes. Grandchild keep asking if there was only one. Piping old and should be caulked to cover hole. Didnt read that there was central cooling and room would be warm or that the bathroom is shared by all. No individual bathroom. Cant be choosey when you view by price close to greyhound station. Hope i get to sleep.

Friends_and_family Family

10/10

Exceptional

28 Jul 2022

Brenda

Beautiful historic hotel and great staff. Definitely recommend.

Business Self

6/10

Pleasant

01 Jun 2022

EVGENIY

They have only two parking spaces. Most rooms do not have bathrooms. The air conditioning system is infinitely old. Until late in the evening, infrasounds of music can be heard from the restaurants below the hotel.

Leisure Partner

10/10

Exceptional

05 May 2022

Jorge

Whitin walking distance of anything in the downtown area.

Business Self

8/10

Excellent

14 Apr 2022

Steve

No clothes hooks in the room

Leisure Self

2/10

Poor

17 Feb 2022

Anthony

The property is very dirty and nasty. Would not advice anyone to stay there

Business Partner

4/10

Poor

20 Dec 2021

Adriana

There isn’t parking lot for this hotel

Family

2/10

Poor

12 Dec 2021

Jeremy

Keep scrolling!

If you plan on sleeping then don’t bother!
Worst Hotel I have ever stayed in.

Friends_and_family Family

4/10

Poor

08 Dec 2021

cindy

False statments at check in

There is no parking . so we couldnt stay there
When i arrived i had to keep driving around the block untill a parking spot opened up
Asked the lady at the front desk if there is free parking she said after 8.00 pm we left to do some shopping came back and no parking to be found anywhere.so had to check out and leave with no refund. Not recommended

Friends_and_family Family

10/10

Exceptional

01 Dec 2021

Meghan

This is a lovely historic hotel, still true to it's nearly century old character. Smaller rooms with sinks and bathrooms down the hall, which I don't mind for the great price of staying right in downtown El Paso. Very friendly, welcoming staff. Cooking facility on site for budget travelers. Beautiful lobby that is undergoing some restoration for the hotel's centenary. Love the marble stair case!

Business_and_leisure Self

2/10

Poor

18 Nov 2021

Jason

Worst place ever!

This was the worst hotel stay I ever had. No bathroom in room it was shared in the hallway as was shower. No TV in rooms. Night club mucic all night long.... And if that wasn't bad enought my car got towed from the lot across the street!! The hotel knows that there's no parking in that lot, did they warn me? NO! They probably get a kick back from the tow company. I would hightly reccomend another place to stay....like in ur car would be better!

Business

10/10

Exceptional

10 Nov 2021

Johnathan

Great spot. Super nice lady at the helped me getting my last minute passport papers printed. Stressful time and she was good about.

Leisure Self

2/10

Poor

08 Oct 2021

william

The only thing I liked was the price, but I was fooled! I should’ve known something wasn’t right. You can’t sleep at all! The noise of the bars around, was way too loud, like loud! The beat of the music did not stop till like 3 am.. and after that you hear all the drunk people yelling/screaming outside smh..

Business Self

10/10

Exceptional

07 Oct 2021

Verified traveler

I will definitely come back.

The staff was very polite & courteous. The hotel is very clean, and the air conditioning was great. The kitchen and refrigerator are very helpful. The billiard pool and ping pong tables are a big plus.

Business

10/10

Exceptional

02 Oct 2021

Kelly

Historical, cute, fun, affordable. Nice staff. Right next to a few clubs so it does get loud. Keep in mind if you’re a light sleeper.

Leisure Partner

2/10

Poor

27 Sep 2021

Verified traveler

Ba

Bad. There is no bathroom in the room, a lot of noise all night. It doesn't have a refrigerator or TV

Partner

10/10

Exceptional

18 Aug 2021

Verified traveler

I liked how fun and old the property was, there was old music (1920's?) playing in the lobby, and some artifacts in the lobby to look at. When I got to my hostel room on the 3rd floor I realized it was unairconditioned :( It was a hot day in August. There is an industrial vent moving air in the hallway. I was very close to it so I kept my door open for awhile to try and cool the room down. The big old window in the room I was allowed to open about 4\", for safety.
Full kitchen downstairs, one fridge. Game room downstairs looked fun.

I was walking around around 7pm. As a got just 2-3 blocks away from the hotel, it started to look rundown, lots of empty storefronts, and the businesses that had closed for the evening had bars or metal garage doors over their windows. 1-2 blocks from the hotel there were a couple really nice looking hotels and art museum etc.

It might be a better town to be in during the day?

Leisure Self

2/10

Poor

16 Aug 2021

Claudia

Nightmare and a deceitful advertisement

No private restroom or shower. Shower had opened window facing street. No AC, small beds. No parking space. Horrible. Needless to say we walked away. I lost my money.

Friends_and_family Family