RO
Room Only
Accommodation only. Meals are usually not included.
Show prices in
Choose a currency for your trip.
Popular currencies
More currencies
More crypto
No currencies found. Try a name or currency code.
Find your next stay
Fiesta Inn Ciudad Juarez
Ciudad Juarez · Mexico
Paseo Triunfo De La República 3451 Col. Circuito PView location
8.6/10Excellent1,000 Reviews
Cleanliness8.4/10 8.4
Service8.4/10 8.4
Comfort8.2/10 8.2
Condition7.8/10 7.8
Amenities8.2/10 8.2
See all ratings- Business hotels
- Hotels with charm
- Sustainability certification
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Fiesta Inn Ciudad Juarez
This elegant hotel boasts a convenient situation right next to Federal Highway 45, offering a perfect base for holidaymakers and business travellers visiting Ciudad Juarez.
The property is located within 4 kilometres from the impressive Cathedral boasting beautiful neoclassical design and stained glass windows 3 kilometres from Archaeology Museum of the Chamizal. This contemporary establishment has superior, deluxe and handicapped rooms as well as more spacious suites.
Each of them offers sumptuously appointed surroundings fitted with top-notch comforts needed to ensure a memorable stay. The buffet-style restaurant invites guests to enjoy rich variety of regional dishes and international cuisine and excellent attention to detail.
Throughout their stay visitors may take advantage of the fitness centre, business centre featuring 2 meeting rooms and on-site parking. The hotel offers free Airport-Hotel-Airport shuttle service
Show less
With a stay at Fiesta Inn Ciudad Juarez in Ciudad Juárez (Zona Pronaf), you'll be within a 5-minute drive of Paso del Norte Cultural Center and Edificio de Posgrado UACH.
This hotel is 1.4 mi (2.2 km) from UACJ - Universidad Autónoma de Ciudad Juárez and 1.9 mi (3.1 km) from Benito Juárez Olympic Stadium. Make yourself at home in one of the 166 air-conditioned rooms featuring plasma televisions.
Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby.
Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
Green Key (Foundation for Environmental Education)
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Important information
-
You need to know
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately MXN 250 for adults and MXN 150 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Hospital de la Mujer
0.3 km / 0.2 mi
Plaza de las Americas
0.4 km / 0.3 mi
Ciudad Juárez Art Museum
0.6 km / 0.4 mi
Estadio 20 de Noviembre
0.8 km / 0.5 mi
Emotion Casino
0.9 km / 0.6 mi
Paso del Norte Cultural Center
1.3 km / 0.8 mi
Edificio de Posgrado UACH
1.4 km / 0.9 mi
Monument Mexicanidad
2.8 km / 1.8 mi
Benito Juarez Monument
2.9 km / 1.8 mi
Chamizal Federal Public Park
3 km / 1.9 mi
Benito Juárez Olympic Stadium
3 km / 1.9 mi
Chamizal Museum of Archaeology
3.3 km / 2 mi
Museum of the Border Revolution
3.4 km / 2.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 166
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Local and international callsExtra charge
- Room serviceExtra charge
- Laundry serviceExtra charge
- 24-hour security
Show 10 more facilities & services
- Bellboy serviceExtra charge
- Air conditioning in public areas
- Smoke detector
- ShopExtra charge
- Gym
- Non-smoking area
- Business centreExtra charge
- Sun loungersExtra charge
- Green Key (FEE)
- FitnessExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SINGLE SUPERIORSINGLE • SUPERIORSGL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFiesta Inn Ciudad Juarez
SINGLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: SGL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room SUPERIOR KING BEDRoom • SUPERIOR KING BED • 1 Bedroom • 32 m²ROO.KG-SU
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFiesta Inn Ciudad Juarez
Room SUPERIOR KING BED
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.KG-SU
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE ONE BEDJUNIOR SUITE • ONE BEDJSU.1B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFiesta Inn Ciudad Juarez
JUNIOR SUITE ONE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.1B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR TWO DOUBLE BEDSDOUBLE • SUPERIOR TWO DOUBLE BEDSDBL.2D-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFiesta Inn Ciudad Juarez
DOUBLE SUPERIOR TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFiesta Inn Ciudad Juarez
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room SUPERIOR TWO DOUBLE BEDSRoom • SUPERIOR TWO DOUBLE BEDS • 1 Bedroom • 32 m²ROO.2D-SU
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- SUPERIOR TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFiesta Inn Ciudad Juarez
Room SUPERIOR TWO DOUBLE BEDS
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- SUPERIOR TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2D-SU
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFiesta Inn Ciudad Juarez
DOUBLE SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFiesta Inn Ciudad Juarez
JUNIOR SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFiesta Inn Ciudad Juarez
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room SUPERIORRoom • SUPERIORROO.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFiesta Inn Ciudad Juarez
Room SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFiesta Inn Ciudad Juarez
JUNIOR SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFiesta Inn Ciudad Juarez
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Fiesta Inn Ciudad Juarez
100
reviews shown
Pedro
Love this place
Kristin
simple and clean
Gibran
Buen hotel. Hubicado en una zona segura. Limpio y bonito.
Jorge
Excellent place to stay
Pedro
I huh
Marco
Very clean rooms, a lot of restaurants close by, the A/C working nice and cool
Jorge
Yes really good
Gerardo
It was ok
Ivan
Very Quiet Ambient
Charles
Good the last visit was a lot better than the rest
Daniela
Coffeemaker needs to be replaced
Elisa
Staff as always very helpful and nice ... been there so many times. Only thing swimming pool is closed.. and its one of the main reasons me and my baby stay there. Please get it working soon ..
Anngelynn
Se ve más bonito en foto que estando ahí en persona
Javier
Good stayed
Guerrero
Todo super bien nada que poner
Javis
Nice Hotel, excelent staff, the room was clean
Cesar
El
Personal es muy amable en todo momento
Personal es muy amable en todo momento
Mark
Restaurant was closed but
Luis
El staff fue muy amable, check in muy rápido y sin tantos rodeos.
El cuarto está bastante amplio y estaba todo en en orden ! Incluso la tina estaba en funcionamiento.
No batallamos con estacionamiento ya que tienen subterráneo. ( solo faltaba algo de limpieza en esta zona )
El hotel ya tiene sus años y quizás ya merezca mantenimiento, pero mientras siga limpio con buenas facilidades es bastante funcional.
El cuarto está bastante amplio y estaba todo en en orden ! Incluso la tina estaba en funcionamiento.
No batallamos con estacionamiento ya que tienen subterráneo. ( solo faltaba algo de limpieza en esta zona )
El hotel ya tiene sus años y quizás ya merezca mantenimiento, pero mientras siga limpio con buenas facilidades es bastante funcional.
Rosa
Everything was great
JOSE
Clean room
Gerardo
It was ok
Adolfo
Spotless spacious room, clean ceramic tiles, comfy bed, fresh linens, huge modern TV. Breakfast off the charts, I had fresh fruit, a chorizo spinach and mushrooms omelette, delicious coffee and pastries. Gracias muchachos y muchachas!
Jhon
Amazing place to stay.
Karla
The rooms are very clean and the staff are very welcoming.
Jorge
Yes berry clean room staff excellent service
Rafael
Yes
William T.
The pool was cold. Also, the room had no microwave.
Jorge
We don’t get any brakefast
Cecilia
El servicio del buffette creo que necesita ser un poco mas atento con el servico de cafe,en mi meza se tardavan mucho para volver a llenar nuestro cafe.
En el baño avia quedado un javon usado y eso fue muy imcomodo.
En el baño avia quedado un javon usado y eso fue muy imcomodo.
Diana
Bad WiFi ,couple of bellhops and front desk staff had an attitude and were very rude, pool chlorine was so strong it burnt everyone's eyes even people not swimming, bathroom door was falling apart also it took a long time for toilet to quiet down after flushing. Breakfast was very tasty great variety and dining staff was very friendly.
Estela
The room was horrible! Some of the floor pieces were loose I almost fell not enough towels. No extra toilet paper room 118
Ulises
Horrible guest service! Avoid this place at all cost! The hotel let kids party next to us and allowed them to play very loud music and the kids yelled all night and we called the front desk multiple times but nothing changed. We ended up leaving the hotel about five in the morning.
A. Robert
Excellent service and spotless rooms. Also, very quiet and with a nice view. The breakfast options were plentiful.
Francisco
Clean room, and great staff
Charles
Average main issue did not get room I paid for
Sandra
Good.
Luis
In the morning when my son wanted to go swimming the pool was covered and didn’t know if the pool was open or close or at what time the pool opens in the morning. A sign near the pool would be great with the pool hours of operation.
Celia
Room clean, climate in room excellent
Fernando
Very confortable and the staff was great, they made our stay very pleasant
Blanca
The property is nice. It used to be nicer, more well maintained. I indicated at booking that there were two of us in the room, yet there was only one water and one coffee pod in the room.
Enrique
I like
David
Reserve una habitación doble y cuando llegamos al hotel no había disponibilidad y nos dieron un cuarto que no se reservó
Alfredo
Reservé suite y me dieron habitación normal. Primera vez que me pasa eso en mi vida. Definitivamente nunca volveré a quedarme aquí.
Karina
Check in was esay and everyone was friendlu
Richard
Front desk very friendly. Rooms clean
Gerardo
Need basic maintenence
Need basic maintenance
jose felix Gonzalez
No internet for 2 days no hot water for one day we stay 8 days and they come to clean 3 I don’t think we come back
Gloria
Publican que la alberca es climatizada y no es verdad
Gregorio
Always friendly staff, rooms are petty clean, comfortable?
Sergio
Wow
Aaron
Buena Ubicacion, restaurant cerca
Raymond
I really enjoyed the stay! Its a nice place and the staff was very friendly. Tesla Electric Charging was very easy and a great perk! Bed was pretty comfortable for me becausenI typically like a firmer bed. sheets were clean, bathroom workee, and the entire floor was nkt carpet, which I like! Room didnt smell like feet much like other hotel rooms would.
Only downside I saw was the room did not have a mini fridge to store food or keep water cold.
Only downside I saw was the room did not have a mini fridge to store food or keep water cold.
Francisco
Cleanliness, and location
Christy
A little outdated and things were broken
Juan
No good service
Norma
Excellent customer service
Veronica
Lobby no ac
Angelica
Awesome everyone so helpful
Christian
Los baños. Públicos huelen muy pero muy mal
a puros orines pero fuera de eso todo muy bien
a puros orines pero fuera de eso todo muy bien
Laura
Customer service not professional they do not respect older customers
Maira
Qukete and fast
Lilly
The garage felt very unsafe, the garage entrance to the hotel as well, Plastic covering an area of the lobby, fountain not working, toilet commodes in the garage, room latch was broken
Luis
Good and classic Fiesta Inn experience
Mario
The staff is really helpful
juan l torres
Na
Lizzeth
El personal fue muy amable sin embargo el WC tenia problemas y no lo fueron a resolver y la alberca abrió mas tarde del horario que tenia y estuvimos algunas familias esperando.
Elisa
Amazing service like always..
Verified traveler
Good hotel with nice views
This is a very clean nice property located on a busy street in CJ. The views from the ninth floor are fantastic. The food at the restaurant was not great and there is no microwave or fridge in the room. The staff were very friendly and responsive.
heathcliff
Nos encantó, la visita perfecta y la habitación muy tranquila y limpia
Myriam
Very friendly staff
Samuel
Not bad, we go a funeral so we don’t have a lot fun
Gerardo
Ok stay
It was fine
Manuel
Easy check in
Corina
.
Hector
Upset
I personally think the Hotel is going down quality. When you paid close to a hundred dollars per day u expect something better. Sample 2 guests 3 towels waiting to long to attend, room was not made at my request because it was 3pm and room was not made up so we decided for 2 days we’ll take it but that is the last time you see me. Héctor Benavides
Robert
Felt like a star 3 hotel with
Jesus
Over all it is a nice and confortable hotel
Ernesto
Towels are crying for a fabric softener
Luis
Very comfortable place
Verified traveler
I booked the Fiesta Inn Ciudad Juarez through Expedia while searching for hotels in El Paso, Texas, USA. To my surprise, the directions took me to Mexico. Unfortunately, I didn't have the necessary immigration documents for my family and myself, nor was the rented vehicle permitted to leave the country. I had to turn back at the Mexico border and book another hotel in the U.S.
I contacted the Fiesta Inn within 20 minutes of booking to cancel, but faced language barriers and disconnects. Further attempts to resolve the issue through their sales contact and numerous calls both by myself and Expedia were unsuccessful. Ultimately, I was denied a refund due to 'no show', despite the clear misunderstanding.
This experience has led me to reconsider using Expedia, as the platform included hotels outside the U.S. without clear indicators, posing potential risks for travelers without proper documents. I am gathering similar cases for legal action regarding these misleading practices and request that anyone with similar experiences contact me to support this cause. I will also pursue a refund from Fiesta Inn for a booking I believe was made in error.
I contacted the Fiesta Inn within 20 minutes of booking to cancel, but faced language barriers and disconnects. Further attempts to resolve the issue through their sales contact and numerous calls both by myself and Expedia were unsuccessful. Ultimately, I was denied a refund due to 'no show', despite the clear misunderstanding.
This experience has led me to reconsider using Expedia, as the platform included hotels outside the U.S. without clear indicators, posing potential risks for travelers without proper documents. I am gathering similar cases for legal action regarding these misleading practices and request that anyone with similar experiences contact me to support this cause. I will also pursue a refund from Fiesta Inn for a booking I believe was made in error.
Paola
Nice hotel, perfect beds
The hotel was very well located. Very quiet during the night. The bed was extremely conformable which is unusual for hotels.
The staff super friendly. Recommended
The staff super friendly. Recommended
Zoraya
Necesita renovación
El joven de la recepción muy amable y nos informó que el buffet era hasta las 12 , bajamos unos minutos antes de las 11 y ya no había comida y estaban limpiando de manera ruda la persona a cargo dijo que todos bajaron temprano y ya se había acabado todo
jesus
Nice every aspect
Sergio
There was no hair dryer in the room, we needed to ask for one in the reception desk.
Everything else was good. Excellent customer service.
Everything else was good. Excellent customer service.
Monica
Food option limited. Long wait didnt have alot of what was listed on menu.
Danny
waited too long to check inn. and we had lots of trouble cause the card dint work in the elevator 5 times we had to go to the front desk it was annoying.
Ricardo
Great customer service
sabina
Muy bien todo gracias volveremos pronto
Christine
Nice safe place to stay in Juarez
Juan
I like the breakfast they serve. The service is bad. I ask for an extra towel and they never took it to my room. I won't be coming back.
Luis
The Arrounding
Thunchanok
Everything is great
Carlos
😎
Maximiliano
good hotel
Sergio
Great stay
Nora
Older property. First room we had shower did not work properly
enrique
is very nice hotel just need to refresh the shower need help i will like to see more on the future have a lot potential the employes make my day thank you
Luz
Location is close enough to the border crossing, clean and simple. Good place for a quick trip.
Nathan
Everything was clean and the staff went above and beyond everyday. Very nice and humble atmosphere
Location & surroundings
Fiesta Inn Ciudad Juarez
Paseo Triunfo De La República 3451 Col. Circuito P, Ciudad Juarez, Mexico
Hotels Nearby
Compare other stays close to this hotel. Choose travel dates to check availability.
Show 46 more nearby hotels
Fiesta Inn Ciudad Juarez
29 hotel photos
