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Holiday Inn Ciudad Juarez

Ciudad Juarez · Mexico

Av. Tecnologico 3620View location

9.4/10Excellent1,000 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.6/109.6
Condition9.4/109.4
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Ciudad Juarez

Welcome to the new Holiday Inn Ciudad Juarez, located over the main road and only 15 minutes away from the Abraham González International Airport, and 5 minutes away from the American US Consulate.

In a short distance, you`ll find the industrial parks where important enterprises are located like 3M, Lear, Delphi. Cooper Standard, Eaton, Flex, and Yazaki among others.

We are located just a few minutes from the International border Ysleta Bridge and Cordova Americas Bridge that will take you to the sun city of El Paso Texas. During the weekends, you can spend a good time visiting the famous Samalayuca Dunes within 45 minutes from our Hotel.

Read more about this hotelShow less

When you stay at Holiday Inn Ciudad Juarez by IHG in Ciudad Juárez, you'll be in a shopping district, within a 15-minute drive of American Consulate and Paso del Norte International Bridge.

This hotel is 12.4 mi (19.9 km) from Fort Bliss and 7.7 mi (12.4 km) from University of Texas at El Paso. Make yourself at home in one of the 196 guestrooms featuring minibars and flat-screen televisions.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have rainfall showerheads and hair dryers. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out.

Planning an event in Ciudad Juárez? This hotel has 2088 square feet (194 square meters) of space consisting of a conference center and 5 meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 9:00 AM to 10:00 PM.
    • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately MXN 250 per person

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Central Park 0.3 km / 0.2 mi
La Rodadora Espacio Interactivo 0.8 km / 0.5 mi
Plaza Las Misiones 2.1 km / 1.3 mi
Star Medica Hospital Ciudad Juarez2 2.4 km / 1.5 mi
Plaza Juárez Mall 2.4 km / 1.5 mi
American Consulate 2.5 km / 1.5 mi
International Medical Clinic 2.5 km / 1.5 mi
Plaza Embassy Shopping Center 2.7 km / 1.7 mi
Technological Institute of Ciudad Juárez 3.4 km / 2.1 mi
Plaza Portales 802 6 km / 3.7 mi
ITESM Campus Juárez 6.3 km / 3.9 mi
Emotion Casino 6.6 km / 4.1 mi
Paso del Norte Cultural Center 7.2 km / 4.5 mi
Edificio de Posgrado UACH 7.3 km / 4.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2008
  • Total number of rooms: 196
  • Number of floors (main building): 4
  • Number of floors (annexe): 4
  • Single rooms: 74
  • Double rooms: 74
  • Suites: 3
  • Accessible rooms: 2
  • hotel
  • American Express
  • Diners Club
  • MasterCard
Show 49 more facilities & services
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
  • Mobile phone coverage
  • Wi-fi
  • Car hire
  • Airport ShuttleExtra charge
  • Room service
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Medical service
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Lift access
  • Shop
  • Concierge
  • Gym
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • BBQ facilities
  • Towels and bed linenExtra charge
  • Bar
  • Restaurant
  • Banquet hall
  • Conference room: 5
  • Meeting room: 5
  • Printer
  • Business centre
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Casino
  • NightclubExtra charge
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Buffet lunch
  • À la carte dinner
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • GolfExtra charge
  • TennisExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

AI

All Inclusive

Meals and selected drinks/services may be included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDS • 1 BedroomQUA.2Q

    Photos are not available for this room type.

    Holiday Inn Ciudad Juarez

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Holiday Inn Ciudad Juarez

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 60 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable6 photos

    Holiday Inn Ciudad Juarez

    SUITE KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    60 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Direct dial telephone
    • TV
    • Radio
    • Kitchenette
    • Fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 5 m²DBL.ST

    Photos are not available for this room type.

    Holiday Inn Ciudad Juarez

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Hairdryer
    • TV
    • Radio
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Bathroom
    • Shower
    • Bathtub
    • Direct dial telephone

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Holiday Inn Ciudad Juarez

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 31 m²ROO.ST
    Room STANDARDPhoto unavailable2 photos

    Holiday Inn Ciudad Juarez

    Room STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Kitchenette
    • Fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Holiday Inn Ciudad Juarez

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Holiday Inn Ciudad Juarez

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 31 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable8 photos

    Holiday Inn Ciudad Juarez

    DOUBLE TWO QUEEN BEDS

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Bathroom
    • Safe
    • Individually adjustable heating
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Kitchenette
    • Fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 BedroomDBL.KG-1

    Photos are not available for this room type.

    Holiday Inn Ciudad Juarez

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Holiday Inn Ciudad Juarez

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Holiday Inn Ciudad Juarez

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX

    Photos are not available for this room type.

    Holiday Inn Ciudad Juarez

    Room DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Holiday Inn Ciudad Juarez

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 31 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable7 photos

    Holiday Inn Ciudad Juarez

    DOUBLE KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Fridge
    • Kitchenette
    • Radio

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Holiday Inn Ciudad Juarez

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Holiday Inn Ciudad Juarez

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 31 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable9 photos

    Holiday Inn Ciudad Juarez

    DOUBLE Accessible KING SIZE BED

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Shower
    • Bathroom
    • Wheelchair-accessible
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Fridge
    • Kitchenette
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Ciudad Juarez

9.4
Excellent
1,000 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.6 /10
Condition
9.4 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
03 Aug 2026
Josue
Very solid Hotel! From smooth check-in to a clean room! Restaurant’s food is great too. I’d definitely stay here again.
8/10
Excellent
02 Aug 2026
Martha
Its very good!
10/10
Exceptional
28 Jul 2026
Leslie
Good
10/10
Exceptional
26 Jul 2026
Adrian
Great
10/10
Exceptional
16 Jul 2026
David
Excelente
10/10
Exceptional
14 Jul 2026
ROBERT
From the reception to the checkout all was great. Very good outgoing service. Restaurant dinners great. Breakfast buffets great. Typical of Mexican service - a level above others.
Family
2/10
Poor
13 Jul 2026
Rosio
Rude front desk staff.
Family_with_children
10/10
Exceptional
13 Jul 2026
Enrique
Everything is ok
Family_with_children
10/10
Exceptional
11 Jul 2026
Mercedes
Excellent experience. Clean and professional staff.
Business
10/10
Exceptional
08 Jul 2026
Patricia
Love it ❤️❤️❤️
Family_with_children
10/10
Exceptional
07 Jul 2026
Jorge
Todo muy limpio y mucha seguridad
Partner
10/10
Exceptional
04 Jul 2026
Alonso
Excelente experiencia, tienen un gran servicio
Friends
2/10
Poor
29 Jun 2026
Josue
They had no water, they didn’t even take the time to let us know about the situation until we arrived at night. They just said you call Expedia.
Family_with_children
10/10
Exceptional
27 Jun 2026
Miguel
Todo estuvo excelente
Partner
10/10
Exceptional
16 Jun 2026
Jorge A.
La mejor estancia en Juárez es como nuestra casa
10/10
Exceptional
16 Jun 2026
Alma
Love it
Family_with_children
2/10
Poor
16 Jun 2026
Roberto
No me gustó la atención de la recepcionista que me atendió
Family_with_children
10/10
Exceptional
13 Jun 2026
AHMAD
Clean room
Family
10/10
Exceptional
09 Jun 2026
Alma
Satisfied on everything
Family_with_children
10/10
Exceptional
09 Jun 2026
Alma
A like everything, staff, cleanest great location
Family_with_children
10/10
Exceptional
06 Jun 2026
Edward
Great staff quik service and well maintained
Friends
10/10
Exceptional
01 Jun 2026
Alejandro
Clean and confortable room
Family_with_children
10/10
Exceptional
26 May 2026
Vidal
Nice clean property, good parking lot, friendly people, good prices
Family_with_children
10/10
Exceptional
23 May 2026
Kevin
Had a great stay while visiting Ciudad Juárez. The hotel was clean, comfortable, and in a convenient location with easy access to restaurants and nearby areas. Staff was friendly and helpful throughout the stay, and the overall experience made the trip much more relaxing. I would gladly stay here again on future visits
Partner
8/10
Excellent
16 May 2026
Joel
Good
10/10
Exceptional
14 May 2026
Silvia Ramona
Todo estuvo excelente
Friends_and_family Family
8/10
Excellent
04 May 2026
Tracy
The staff was very friendly
Family
10/10
Exceptional
03 May 2026
Jesus
Excelente stay, quiet, comfortable, safe, clean environment, excellent service
Friends_and_family Family
10/10
Exceptional
02 May 2026
Alma
Everything is great
Family_with_children
10/10
Exceptional
02 May 2026
Liliana
All the employees were very professional, polite and friendly! Highly recommended this place for business or personal.
Partner
10/10
Exceptional
28 Apr 2026
Karina
Property is always clean, staff is friendly and helpful, rooms are very comfortable and the property is extremely safe.
Family
10/10
Exceptional
19 Apr 2026
Mayra
.
10/10
Exceptional
15 Apr 2026
Aaron
Good stay
10/10
Exceptional
14 Apr 2026
Joseph
Great location and clean wirh friendly staff
8/10
Excellent
06 Apr 2026
Luis
Clean and quiet
Friends_and_family Family
10/10
Exceptional
06 Apr 2026
Luis
Clean and quiet!
Friends_and_family Family
10/10
Exceptional
26 Mar 2026
Miguel
Good
Friends_and_family Friends
10/10
Exceptional
25 Mar 2026
Berenice
Rooms were clean, staff was great. Location was perfect! everything is at a walking distance
Family_with_children
10/10
Exceptional
16 Mar 2026
Stevany
Rooms were very clean and had a goor smell. Staf was bery friendly and helpful.
10/10
Exceptional
14 Mar 2026
Martha Najera
Super great safe place
10/10
Exceptional
14 Mar 2026
ana
Excellent
Family_with_children
10/10
Exceptional
07 Mar 2026
Maria
Costumer service was excellent, at all points, great menu at the restaurant.
Family_with_children
6/10
Pleasant
05 Mar 2026
Maria
The staff was great and took care of us. In particular, the restaurant's staff were amazing. The breakfast was varied and much better than other hotels in the town. The laundry had only one unit, which was insufficient to meet demand. The dryer was not working. It is a good facility, but the carpet was not in great shape.
Family_with_children
10/10
Exceptional
03 Mar 2026
Christina
Very nice
10/10
Exceptional
03 Mar 2026
Nancy
Excellente servicio,transporte muy amable personaje,muy profesionales.. regresariamos..muchas gracias por todo y hacer nuestro tiempo muy especial .
Family_with_children
10/10
Exceptional
28 Feb 2026
Jorge
Service was excellent, friendly and always helpful.
Rooms were clean and comfortable. Shuttle service impeccable ..
The only thing that needs improvement is the coffee. Coffe in the rooms is terrible you can do better.
Overall an excellent work. Highly recommended
Friends_and_family Family
10/10
Exceptional
27 Feb 2026
luis
Clean
Friends_and_family Family
10/10
Exceptional
24 Feb 2026
Johanna
Wonderful staff. The hotel looks up to date and is very clean. Would definitely recommend.
Family
10/10
Exceptional
21 Feb 2026
Franz
The room was great service good
10/10
Exceptional
19 Feb 2026
Ana Laura
Staff goes out of their way to take care of us. Rooms clean! Breakfast and dinner decorations!
Highly recommend this hotel!
10/10
Exceptional
19 Feb 2026
Christina
V
10/10
Exceptional
16 Feb 2026
Usiel
Nice hotel, clean, rooms are good size, bed was comfortable, has a mini fridge, nice staff, on site restaurant has good menu though price are on the upper side, has full bar, hotel has shuttle service “only to” American Consulate & Medical Clinics, there is a market like 5-7 min walk from hotel (S Mart). Not much to do around the hotel.
Note: American Consulate & Medical Clinic is not far but kinda far to walk.

Would stay there again.
Business Partner
10/10
Exceptional
02 Feb 2026
Mariana
Homely friendly hotel

Hospitality, kindness, cleanliness ans service were there as expected

All the staff from reception to restaurant were really friendly.

I’ve highly recommended this Hotel.

Can be easily reached and most of the shopping centers and sights are nearby.
Friends_and_family Family
10/10
Exceptional
29 Jan 2026
Victor
Clean and good service
10/10
Exceptional
23 Jan 2026
Ana Laura
Very friendly and helpful staff. Nice and clean bedrooms, excellent food at breakfast and dinner!
10/10
Exceptional
05 Jan 2026
Jaime
clean
10/10
Exceptional
15 Dec 2025
Liliana C.
The hotel was felt safe, it was clean, and convenient. Is located on the side of a busy highway and it was noisy. A convenient store was across the street
Business Partner
4/10
Poor
09 Dec 2025
gerardo
Is no good company
Business_and_leisure Family
10/10
Exceptional
28 Nov 2025
SHAWN
Very clean, well kept place. Great value
Leisure Family
10/10
Exceptional
25 Nov 2025
Courtney
Friendly staff. Clean lobby. Very comfortable beds. Outside was well lit. I would definitely stay there again.
Friends_and_family Friends
8/10
Excellent
09 Nov 2025
Jesus
😕
Leisure Family
10/10
Exceptional
04 Nov 2025
Ivonne
Great hospitality from staff!
10/10
Exceptional
30 Oct 2025
Angel
Clean room
10/10
Exceptional
20 Oct 2025
Francisco
The bathroom from 403 has some what looks like bloods stain on the wall
Leisure Family
10/10
Exceptional
19 Oct 2025
Osvaldo
Great room very clean
Partner
10/10
Exceptional
15 Oct 2025
jose
This is the best place to stay in Juárez super comfortable I recommend 💯
10/10
Exceptional
06 Oct 2025
Nancy
.
Leisure Family_with_children
10/10
Exceptional
01 Oct 2025
victor
Nice hotel. Late check in.
Business
10/10
Exceptional
30 Sep 2025
Karina
I’ve stayed here so many times and it so always so clean and the staff is so friendly. It’s always a 10/10!
Leisure Family
10/10
Exceptional
24 Sep 2025
jose
Es un hotel muy limpio y muy cómodo lo recomiendo al 100
Leisure Family
10/10
Exceptional
07 Sep 2025
Claudia
Good place to stay!! Very nice and clean. Staff very friendly.
Partner
10/10
Exceptional
06 Sep 2025
Sergio
Excellent hotel super recomendado
Leisure Partner
10/10
Exceptional
04 Sep 2025
RAFAEL
EVERYTHING IS REALLY GOOD
Friends_and_family Family
10/10
Exceptional
02 Sep 2025
Adrian
Nice
Leisure Family
10/10
Exceptional
01 Sep 2025
ARACELI
It was great
10/10
Exceptional
31 Aug 2025
Luis
Everything was awesome except for the glitch in the system, I booked a double bed and when arriving they informed us there was no double beds.
Leisure Family_with_children
10/10
Exceptional
25 Aug 2025
Gregorio
Loved the hotel only bad thing I can say the water pressure in the shower was really slow but other then that I will stay again.
10/10
Exceptional
23 Aug 2025
Heriberto
All good
Business
8/10
Excellent
15 Aug 2025
Francisco
I booked this hotel mainly because of the pool, which looked huge and beautiful in the photos. In reality, it’s ridiculously small — nothing like what’s shown online. To make things worse, it was closed on some days during my stay. It was a major disappointment, especially since the pool was the main reason I chose this place.
Business Partner
4/10
Poor
11 Aug 2025
Javier
The bed was uncomfortable, the floor on the room dirty, the food at yhe restaurant for breakfast not recommended
Leisure Family
10/10
Exceptional
23 Jul 2025
Alyssa
Excelente Servicio, Staff super amigable y lugar super limpio
Leisure Partner
10/10
Exceptional
22 Jul 2025
Linda
Very easy checking process nice and quiet atmosphere
Leisure Family
10/10
Exceptional
16 Jul 2025
Martha
Me and my family always stay here, we feel safe the beds are so comfortable and always clean. Breakfast is always delicious and staff is great. Have stayed here for over 5 times ⭐️⭐️⭐️
Leisure Family_with_children
8/10
Excellent
12 Jul 2025
Fidel

Wonderful place to stay, people are nice nice

It was great ,the room was nice, clean and big ,I look forward to saying there again, thank you👌
10/10
Exceptional
01 Jul 2025
Cesiah
Amazing hotel for family stay but they changed the waiter/tress staff and it’s not as friendly as when Rigo was there but thankful Pablo is still there. New workers are young but very unprofessional and do nothing.
Business Family_with_children
10/10
Exceptional
26 Jun 2025
Graciela
Buen servicio muy rica comida del desayuno y del restaurante
Partner
8/10
Excellent
21 Jun 2025
Antonio
The location of this hotel is great. Near a lot of restaurantes and shopping mall. The hotel is starting to show some wear and tear but overall a decent place to stay.
Leisure
10/10
Exceptional
21 Jun 2025
Juan
Staff was really friendly and the room was very spacious. The pool was really clean and with plenty of towels
Business_and_leisure Family_with_children
10/10
Exceptional
12 Jun 2025
Glenys
Everybody was really kind and attentive, Room and Bathroom Clean, Breakfast Buffet at its Finest.
Business_and_leisure Partner
10/10
Exceptional
04 Jun 2025
ROBERTO
Excellent and clean
Leisure Partner
10/10
Exceptional
04 Jun 2025
victor
Overall, great stay. Had a delayed check in but other than that, everything was fine.
Business
10/10
Exceptional
30 May 2025
alberto
Todo muy bien. sin quejas.
6/10
Pleasant
25 May 2025
Laura
Hair inside bed and pillows. The smell of the room was nasty.
Leisure Family_with_children
10/10
Exceptional
20 May 2025
Francisco
Everything around was close
Family_with_children
10/10
Exceptional
14 May 2025
Angelica
Clean and comfortable
10/10
Exceptional
10 May 2025
Abraham
Great
8/10
Excellent
08 May 2025
Jerry
Staff was courteous, friendly and attentive. Facility spacious, clean and easy free parking. We booked a suite with king bed. The pool was closed upon arrival and was not mentioned when we made the reservation on Expedia. A hotel fan was active in the bathroom during our stay. No control to shut off so a bit noisy. Sofa bed very uncomfortable. Charge extra for breakfast $299 mx or $15 usd per person. Would have been 5 stars without mention of above.
Business Friends
10/10
Exceptional
06 May 2025
Ruben
Conveniant location
Leisure Family_with_children
10/10
Exceptional
05 May 2025
Alejandro

Cd Juarez

Great place,, clean rooms,, friendly staff,, great location
Business
10/10
Exceptional
28 Apr 2025
Samantha
I love the customer service that they have, their staff was more than attentive and kind towards me. Nidia, Alfredo, Isaac, Haydee, Viviana, Jessica, Miriam anf their drivers made my stay wonderful.
Business Self

Location & surroundings

Holiday Inn Ciudad Juarez
Av. Tecnologico 3620, Ciudad Juarez, Mexico

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Holiday Inn Ciudad Juarez

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