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Hotel Indigo El Paso Downtown

El Paso - TX · United States

325 N Kansas StreetView location

8.8/10Excellent1,002 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort8.8/108.8
Condition8.8/108.8
Amenities9.0/109.0
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  • Business hotels
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  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Indigo El Paso Downtown

At Hotel Indigo® El Paso, mid-century architecture meets contemporary design in the middle of a bustling West Texas metropolis formed on a lively blend of Mexican and American culture.

The hotel mixes El Paso history — our building was once home to the 1960s-era Downtowner Motor Inn — with the spirit of today’s downtown. Wake up to locally grown and roasted coffee, cool off in our fifth-floor outdoor pool and watch desert sunsets from our floor-to-ceiling windows.

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With a stay at Hotel Indigo El Paso Downtown by IHG, you'll be centrally located in El Paso, within a 5-minute drive of University of Texas at El Paso and Paso del Norte International Bridge.

This hotel is 8.3 mi (13.3 km) from Fort Bliss and 8.3 mi (13.4 km) from American Consulate. Make yourself at home in one of the 119 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers.

Conveniences include phones, as well as desks and complimentary newspapers. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 34 Pet max weight (per pet) in lb is 75 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 8:00 AM to 10:00 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 0 to 18 per person
    • Covered valet parking fee: USD 21 per day (in/out privileges)
    • Pet fee: USD 75 per pet, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

San Jacinto Plaza 0.3 km / 0.2 mi
Sensorium 0.3 km / 0.2 mi
Plaza Theater 0.5 km / 0.3 mi
El Paso Museum of Art 0.5 km / 0.3 mi
El Paso Symphony Orchestra 0.5 km / 0.3 mi
Southwest University Park 0.6 km / 0.4 mi
El Paso Museum of History 0.7 km / 0.4 mi
Insights Science Museum 0.7 km / 0.4 mi
El Paso City Hall 0.9 km / 0.6 mi
St. Patrick Cathedral 1 km / 0.6 mi
El Paso Downtown Artist and Farmer's Market 1.1 km / 0.7 mi
Magoffin Home State Historic Site 1.2 km / 0.7 mi
Judson F. Williams Convention Center 1.2 km / 0.8 mi
Abraham Chavez Theater 1.3 km / 0.8 mi
International Museum of Art 1.5 km / 0.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 156
  • Number of floors (main building): 12
  • Double rooms: 37
  • Suites: 5
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
Show 30 more facilities & services
  • Wi-fiExtra charge
  • Secure parking
  • Valet parkingExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Bellboy serviceExtra charge
  • FireplaceExtra charge
  • Smoke detector
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • ShopExtra charge
  • Terrace
  • Clothes dryer
  • Library
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Meeting room
  • PrinterExtra charge
  • Business centreExtra charge
  • FaxExtra charge
  • Outdoor freshwater pool: 1
  • CasinoExtra charge
  • NightclubExtra charge
  • Spa centreExtra charge
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • GolfExtra charge
  • TennisExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE TWO BEDROOMS AccessibleSUITE • TWO BEDROOMS AccessibleSUI.B2-H6

    Photos are not available for this room type.

    Hotel Indigo El Paso Downtown

    SUITE TWO BEDROOMS Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Hotel Indigo El Paso Downtown

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Hotel Indigo El Paso Downtown

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE MOUNTAIN VIEWDOUBLE • MOUNTAIN VIEWDBL.VN

    Photos are not available for this room type.

    Hotel Indigo El Paso Downtown

    DOUBLE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Hotel Indigo El Paso Downtown

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE AccessibleSINGLE • AccessibleSGL.H6

    Photos are not available for this room type.

    Hotel Indigo El Paso Downtown

    SINGLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Hotel Indigo El Paso Downtown

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Hotel Indigo El Paso Downtown

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible WITH VIEWSDOUBLE • Accessible WITH VIEWSDBL.H6-WV

    Photos are not available for this room type.

    Hotel Indigo El Paso Downtown

    DOUBLE Accessible WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Hotel Indigo El Paso Downtown

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    Hotel Indigo El Paso Downtown

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Hotel Indigo El Paso Downtown

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-3

    Photos are not available for this room type.

    Hotel Indigo El Paso Downtown

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 19 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable4 photos

    Hotel Indigo El Paso Downtown

    DOUBLE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Hotel Indigo El Paso Downtown

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO-2

    Photos are not available for this room type.

    Hotel Indigo El Paso Downtown

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Hotel Indigo El Paso Downtown

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Hotel Indigo El Paso Downtown

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size BedSUI.H6-QN

    Photos are not available for this room type.

    Hotel Indigo El Paso Downtown

    SUITE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN AccessibleTWIN • AccessibleTWN.H6

    Photos are not available for this room type.

    Hotel Indigo El Paso Downtown

    TWIN Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 19 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable4 photos

    Hotel Indigo El Paso Downtown

    SUITE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE MOUNTAIN VIEWQUADRUPLE • MOUNTAIN VIEWQUA.VN

    Photos are not available for this room type.

    Hotel Indigo El Paso Downtown

    QUADRUPLE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN QUEEN SIZE BEDTWIN • QUEEN SIZE BEDTWN.QN

    Photos are not available for this room type.

    Hotel Indigo El Paso Downtown

    TWIN QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Hotel Indigo El Paso Downtown

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible KING SIZE BEDDouble or Twin • Accessible KING SIZE BEDDBT.H6-KG

    Photos are not available for this room type.

    Hotel Indigo El Paso Downtown

    Double or Twin Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen Beds • 19 m²DBL.H6-2Q
    DOUBLE Accessible-Two Queen BedsPhoto unavailable3 photos

    Hotel Indigo El Paso Downtown

    DOUBLE Accessible-Two Queen Beds

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Hotel Indigo El Paso Downtown

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Hotel Indigo El Paso Downtown

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible Two Double bedsSUITE • Accessible Two Double bedsSUI.H6-2D

    Photos are not available for this room type.

    Hotel Indigo El Paso Downtown

    SUITE Accessible Two Double beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Hotel Indigo El Paso Downtown

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Hotel Indigo El Paso Downtown

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Hotel Indigo El Paso Downtown

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 19 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable3 photos

    Hotel Indigo El Paso Downtown

    DOUBLE Accessible

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Hotel Indigo El Paso Downtown

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Hotel Indigo El Paso Downtown

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    Hotel Indigo El Paso Downtown

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE MOUNTAIN VIEWSUITE • MOUNTAIN VIEWSUI.VN

    Photos are not available for this room type.

    Hotel Indigo El Paso Downtown

    SUITE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 19 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable3 photos

    Hotel Indigo El Paso Downtown

    DOUBLE QUEEN SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen Beds • 1 Bedroom • 19 m²SUI.H6-2Q
    SUITE Accessible-Two Queen BedsPhoto unavailable4 photos

    Hotel Indigo El Paso Downtown

    SUITE Accessible-Two Queen Beds

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2Q

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible Two Double bedsDOUBLE • Accessible Two Double bedsDBL.H6-2D

    Photos are not available for this room type.

    Hotel Indigo El Paso Downtown

    DOUBLE Accessible Two Double beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Hotel Indigo El Paso Downtown

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 19 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable3 photos

    Hotel Indigo El Paso Downtown

    DOUBLE TWO QUEEN BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Tea and coffee making facilities
    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • TV
    • Ironing set
    • Wheelchair-accessible
    • Wi-fi
    • Pay movies
    • Desk
    • Satellite TV
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE ACCESSIBLE SMOKINGQUADRUPLE • ACCESSIBLE SMOKINGQUA.H6-JK

    Photos are not available for this room type.

    Hotel Indigo El Paso Downtown

    QUADRUPLE ACCESSIBLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    ACCESSIBLE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 19 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable3 photos

    Hotel Indigo El Paso Downtown

    DOUBLE Accessible KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Hotel Indigo El Paso Downtown

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Hotel Indigo El Paso Downtown

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ACCESSIBLE SMOKINGDOUBLE • ACCESSIBLE SMOKINGDBL.H6-JK

    Photos are not available for this room type.

    Hotel Indigo El Paso Downtown

    DOUBLE ACCESSIBLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ACCESSIBLE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Hotel Indigo El Paso Downtown

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 BedroomDBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable5 photos

    Hotel Indigo El Paso Downtown

    DOUBLE KING BED NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room MOUNTAIN VIEWRoom • MOUNTAIN VIEWROO.VN

    Photos are not available for this room type.

    Hotel Indigo El Paso Downtown

    Room MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 19 m²ROO.ST
    Room STANDARDPhoto unavailable2 photos

    Hotel Indigo El Paso Downtown

    Room STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Hotel Indigo El Paso Downtown

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Hotel Indigo El Paso Downtown

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN MOUNTAIN VIEWTWIN • MOUNTAIN VIEWTWN.VN

    Photos are not available for this room type.

    Hotel Indigo El Paso Downtown

    TWIN MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 BedroomDBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable3 photos

    Hotel Indigo El Paso Downtown

    DOUBLE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Indigo El Paso Downtown

8.8
Excellent
1,002 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
8.8 /10
Amenities
9.0 /10
100 reviews shown
2/10
Poor
02 Aug 2026
Juan
Noise is terrible not a family Hotel, front desk will not answer phone. You want to party and not sleep go there I guess!!
10/10
Exceptional
02 Aug 2026
Marcus
Did not use
10/10
Exceptional
01 Aug 2026
Fernando
Good
10/10
Exceptional
27 Jul 2026
Victor
Clean and Lovely stay..
4/10
Poor
26 Jul 2026
Linda
Requested a room with a city view and we did not get it. The remote control for the tv had no batteries, got a replacement remote after 2 days waiting. Breakfast was supposed to be included and we didn't get either. We did receive some drink and food vouchers, but what we originally requested did not happen.
4/10
Poor
26 Jul 2026
darlena
Poor hospitality
4/10
Poor
22 Jul 2026
Ricardo
The location is excellent and very convenient. However, the property itself needs significant improvements, especially the guest rooms. Cleanliness was a major concern—there was visible mold, dirt, and stains throughout the room, which made the stay feel uncomfortable. With better maintenance and more attention to housekeeping, this property could provide a much better guest experience.
10/10
Exceptional
21 Jul 2026
Daniel
Staff, including bar staff was friendly and helpful!
Partner
8/10
Excellent
21 Jul 2026
Lorena
Daily parking should be included in the fees. Paid $21 per day
Family
2/10
Poor
20 Jul 2026
Eduardo
when i got there everything was fine until i get to my room and the A/C doesn't work i then ask the front desk if i can have another room they were not able to accommodate me with another room instead told me we can refund you back your money and then left me with trying to find another hotel in the weekend when its busy
Friends_and_family Family
10/10
Exceptional
16 Jul 2026
Belinda
Love it! Bed comfy and the Bar & restaurant was awesome
Self
10/10
Exceptional
15 Jul 2026
Omar
Excellent view
Self
10/10
Exceptional
13 Jul 2026
Beatriz
Beautiful hotel, I’m looking forward to the next time I visit
Self
10/10
Exceptional
11 Jul 2026
Maria Concepcion
Everyone was so kind. One morning as we were packing to leave, one of the cleaning ladies was talking so loud to another co-worker about another girl. “Esa perra qué se cre. Esa perra” and so on. The conversation was loud and very inappropriate.
Our bartender, Francisco was so knowledgeable of about the bottles he was serving. Immediately brought our food out and checked on us. The hotel was a wonderful experience. The restaurant were all very good! And our valet recommend us La Cometa and wow! It hit the spot! The day and night valet were so attentive and our servers at Mamacitas at night and in the morning were so sweet and patient. We loved the hotel. The foul mouthed cleaning lady couldnt take away from the staff’s hard work. But she definitely left a negative impression.
Family
10/10
Exceptional
08 Jul 2026
EDUARDO COHEN Cababie
No había lugar pero ellos se encargaron de darnos otro a su costa
Partner
10/10
Exceptional
28 Jun 2026
Jorge
H
10/10
Exceptional
26 Jun 2026
Sylvia
Excellent staff, room, location. This place was an amazing surprise! I wish I was staying longer and not for work.
10/10
Exceptional
21 Jun 2026
Hailey
loved staying here! will definitely be back. amazing staff, amazing amenities, and a perfect location
Friends
10/10
Exceptional
15 Jun 2026
Ryan
Good hotel, great views from 5th floor lobby
10/10
Exceptional
15 Jun 2026
Rocky
Staff was lovely
Partner
2/10
Poor
15 Jun 2026
Samuel
Staff is less and less helpful.
Partner
2/10
Poor
15 Jun 2026
Samuel
Staff was with a late check out, they had a 3rd party functions both when we checked in and checked out. We requested a late check out to enjoy the pool and was denied even though we couldn’t enjoy it with Pilates classes going on back to back. Also, privacy was violated, staff barged in while we were in our underwear. No management apology. Also, we waited over 45 minutes for our valet to return our truck.
Partner
10/10
Exceptional
14 Jun 2026
Myrna
Staff was amazing and very helpful
Partner
10/10
Exceptional
12 Jun 2026
Jose
Clean modern hotel in a great location.
Family_with_children
10/10
Exceptional
09 Jun 2026
Marina
None
10/10
Exceptional
30 May 2026
Alennys
Fantastic stay!
Partner
10/10
Exceptional
25 May 2026
Ashley
Great place to stay! if some of the staff were a bit more attentive to
6/10
Pleasant
24 May 2026
Michelle
Party place for sure. Did not know the music would be blurring till 2am. The valet parking is required but not included in price. Will not stay again.
Family
10/10
Exceptional
23 May 2026
Martin
Good job pretty hotel was surprised no in room hotel safes rooms were beautiful
10/10
Exceptional
23 May 2026
DENNIS
Best staff of any we have stayed for quite some time.
Family
10/10
Exceptional
19 May 2026
Tyson
Everything was great! Highly recommend
Self
10/10
Exceptional
12 May 2026
Jenny
Friendly staff, everything was super clean
10/10
Exceptional
08 May 2026
Lorenzo
The room was clean, the view to downtown El Paso was great and the restaurant staff and the food was great as well 👍
Partner
10/10
Exceptional
07 May 2026
Caitlin
Went for the BTS concert and they had everything set up for ARMYs staying with them! They gave us a goodie bag with candy and had photo areas setup. The staff was awesome and very helpful.
Friends
8/10
Excellent
29 Apr 2026
joel
Room wasn't available until 2 hours after possible check in. And the shower took over 30 minutes to get warm water. Otherwise the staff was really friendly and the room was very nice.
6/10
Pleasant
29 Apr 2026
Jarrod
Book with caution, this is definitely more of a party hotel. The property plays loud music until 1–2 AM, and if you’re a light sleeper, you will absolutely hear the music and bass from your room. Unfortunately, they do not make this clear until check-in. There is a waiver box buried on the second page of the check-in documents that says, “I accept that music will be played until 2 AM.” By that point, getting a refund through Expedia is unlikely, which feels a bit like a trap.

We went to bed around 9:30 PM, and at that time the music was about a 5/10, noticeable but tolerable. By 11:30 PM, it was a full 10/10 until 1:30a. I don’t understand the need to make the music even louder at midnight when most guests are back in their rooms trying to relax or sleep.

The staff was friendly, but not especially well-trained. The pool was okay, nothing special. I had called ahead and was specifically told it would be heated, but it was not.

Overall, it was a subpar stay. If the pool isn’t important to you, I would highly recommend staying at the Plaza instead.
Family_with_children
6/10
Pleasant
28 Apr 2026
Gene Delbert
Very friendly staff. The hotel room itself stayed very hot . The air conditioning wasn’t great .
Family
10/10
Exceptional
23 Apr 2026
Silvia
The staff was very friendly. The room was very clean. The food on the restaurant was very delicious., & staff very friendly.
Partner
10/10
Exceptional
20 Apr 2026
Isa
We got in later than expected, but Sergio at Valet and Hayden at the front desk were helpful getting us all checked in and settled. I wish we had stayed longer to explore the property and the area better. Overall super cute and comfortable hotel!
Partner
8/10
Excellent
20 Apr 2026
Brandon
Clean and lively place
10/10
Exceptional
19 Apr 2026
Mary
Perfect location! Dog friendly, did not need to board my dog, so nice. Clean room and friendly staff.
Loved the bar on the 5th floor with live music
Will stay here again!!!
8/10
Excellent
15 Apr 2026
JOSEPH
The bar menu(food) was a great compliment to an evening by the pool.
Family_with_children
4/10
Poor
13 Apr 2026
Bernardo
Unfinished room with fridge for my baby milk. Is overcharged for what they sell you to what is actually in person.
Family_with_children
4/10
Poor
02 Apr 2026
Elyana
Room was clean had a nice view of the pool. No complimentary water in the room. A fan was provided in lieu of poor air conditioning. The TV was not a smart TV… these amenities are pretty basic in other hotels in the same area with a lower nightly rates. You are not allowed food from outside the hotel in the pool area even though their kitchen and bar close early.
Partner
10/10
Exceptional
29 Mar 2026
Juan
Stayed here overnight for a birthday event and had dinner at their restaurant Mamacita’s as well. Service was overall good, the room was clean, AC worked perfectly. The rooftop bar area/pool scene is moderately classy but mellow at the same time and service there was awesome-we ordered champagne. They wanted to charge me for parking again upon checkout (parking attendant) even though I paid for it when I arrived. Included VIP parking for hotel guests and a small fridge in rooms would make this a perfect stay. The eclectic vibe and proximity to bars and restaurants is a big plus.
Friends
10/10
Exceptional
28 Mar 2026
Keely
Bar had good selection
Friends_and_family Friends
10/10
Exceptional
23 Mar 2026
Patricia
Yes
Partner
10/10
Exceptional
22 Mar 2026
Travis
Pool and bar were great! Coffe shop on the cornered and the food was excellent downtown.
Partner
10/10
Exceptional
17 Mar 2026
James
We stayed at the Indigo for three nights. The hotel is beautiful and the rooms are clean and comfortable. The staff does a great job of cleaning and restocking the room each day. The front desk staff are friendly, couteoua and helpful. The on site restaurant is super.
Friends_and_family Family
10/10
Exceptional
16 Mar 2026
Lois
Clean Room and staff was amazing.
Partner
10/10
Exceptional
12 Mar 2026
Arthur
Wonderful location, staff and value!
10/10
Exceptional
08 Mar 2026
Julian
Staff was friendly, hotel was beautiful
10/10
Exceptional
01 Mar 2026
Chris
Love this place. Great hotel and better people working there
Self
2/10
Poor
23 Feb 2026
Blanca
Front desk staff was rude and very unprofessional.
Partner
10/10
Exceptional
22 Feb 2026
Leila
Very clean hotel with very accommodating staff. My room was great. Very comfortable bedding. I felt very welcomed by the servers at Mamacita, the bar tenders in the lounge especially Joy! I felt secure and looked out for by Ruben in security. I have traveled all over the world and that's what hospitality is about! Not only was the hotel great but it was easy to check out the dining, coffee, and bar options!
Self
10/10
Exceptional
15 Feb 2026
Crystal
Their hospitality was amazing! The room had an amazing view. Overall an excellent stay.
8/10
Excellent
13 Feb 2026
Matthew
Mattress was soft and comfortable. Staff was good, nice pool area, but really just wanted that soft bed.
Business Self
10/10
Exceptional
08 Feb 2026
Julia
Room was spotless staff was friendly and the restaurant Mamacitas was delicious
Leisure Family_with_children
6/10
Pleasant
08 Feb 2026
Jenny
Hotel was beautiful but walls/door are thin. You can hear everything. I kept waking up because of loud noises other guest kept making.
Leisure Partner
6/10
Pleasant
01 Feb 2026
Trey
The club music beginning at 0730 is a nuisance
6/10
Pleasant
01 Feb 2026
Ruben
No running hot water
Impossible to connect to front desk about issues
No microwave or mini fridge
Not worth the price for the stay
Partner
10/10
Exceptional
30 Jan 2026
Eric
The room was spotless, and the staff was super helpful and welcoming. The amenities were also a nice bonus.
2/10
Poor
27 Jan 2026
Keith
Did not have the opportunity to stay there due to flight delays and missing connecting flights
Business
10/10
Exceptional
26 Jan 2026
Rodolfo
Great hotel great service
Leisure Partner
10/10
Exceptional
25 Jan 2026
Melissa
.
2/10
Poor
10 Jan 2026
Delilah
Front desk was rude when we were trying to check in. Literally had to wait for them to get off their phone and finish whatever they were doing to help us. The room overall was nice, but the walls are so thin you can literally hear everything - from doors closing to the elevators ding.
Partner
4/10
Poor
10 Jan 2026
Joseph
Staff was very friendly however our rooms view was terrible. All we could see was a brick wall.
Leisure Partner
2/10
Poor
04 Jan 2026
Crystal
This was the
10/10
Exceptional
02 Jan 2026
Richard
Good location. Easy valet parking. Nice clean room with comfortable bed.
Friends_and_family Family
8/10
Excellent
02 Jan 2026
Sarah
Staff was excellent, everything was clean. No fridge in room was a drawback.
Leisure Partner
6/10
Pleasant
29 Dec 2025
Yusalet
The parking space.
Leisure Family_with_children
10/10
Exceptional
25 Dec 2025
Whitney
Great clean friendly
Mamacitas is my new fave restaurant!
Leisure Partner
10/10
Exceptional
23 Dec 2025
Richard
Great staff, clean room, no noise
Partner
10/10
Exceptional
17 Dec 2025
Savannah
Staff was friendly, guests were nice, walking distance to San Jacinto plaza, drinks, food, bars, highly recommend mamacitas restaurant in the hotel lobby. Food was delicious! Around the corner is Reagan’s restaurant delicious truffle mushroom pizza, and steak. The lotus social house for drinks was good, bartender was friendly. Said the weekends they have a downstairs club. The pool was heated and warm in December. Room was great beds a little soft for my taste but still a great nights sleep. Theres valet parking come in and out for $22, charge to hotel room. There’s in no refrigerator in the room however. But other than that will definitely be staying here again!
Partner
4/10
Poor
03 Dec 2025
Edgar
The hotel needs cleaning overall
10/10
Exceptional
30 Nov 2025
Arthur
Great experience.
10/10
Exceptional
25 Nov 2025
Crystal
Wonderful stay!! Samantha was amazing and very helpful.
4/10
Poor
24 Nov 2025
JULIA
I went elsewhere for breakfast
Partner
10/10
Exceptional
24 Nov 2025
Roberto
Great and cheek hotel!
Partner
6/10
Pleasant
23 Nov 2025
Gabriel
Over all good stay , however shower floor had hair and very noisy floor especially on a Saturday night could hear everything but great service and friendly staff we will be back again
8/10
Excellent
23 Nov 2025
Dylan
Clean and great experience, will book again soon.
10/10
Exceptional
14 Nov 2025
Dana
Very nice hotel. The noise didn’t bother us from the bar, but we were on the 12th floor. The staff was amazing! The location was perfect!

We had a bit of a busy problem with the air conditioning, but it was taken care of promptly. The hot water works, but takes forever to heat up. I guess, because it’s on such a high floor. My suggestion would be to turn the hot water on, go downstairs and eat breakfast, and then it should be warm by the time you get back up. Lol.
Friends_and_family Family
8/10
Excellent
10 Nov 2025
Victoria Louise
Good service but the elevators had a mind of there own
Leisure Family
10/10
Exceptional
06 Nov 2025
Luis
The room was exceptionally clean!
Friends_and_family Family
10/10
Exceptional
24 Oct 2025
Amir
Great staff and location.
Partner
8/10
Excellent
20 Oct 2025
jawanna
We did not utilize the bar this trip, but the area was good and the room was comfortable. I do wish for future stays that there were refrigerators and microwaves in the room.
Partner
10/10
Exceptional
20 Oct 2025
Francisco
Everything was great and top notch except for the valet, I don’t know but the guy had an attitude the whole weekend visit.
Leisure Partner
10/10
Exceptional
15 Oct 2025
Valente
Excellent
10/10
Exceptional
11 Oct 2025
pedro
Great stay, staff was really nice and had a good time at their bar with Live music with a spectacular outdoor seating with fireplace. 100% Recommend.
Leisure Partner
10/10
Exceptional
05 Oct 2025
Veronica
We were in town just for the day. I’ve been wanting to stay at this hotel for a while and this was a perfect opportunity. The pool looked so great and the restaurant and bar looked so fun. Next time I will stay at least a couple of days to enjoy everything the hotel has to offer.
Friends_and_family Family
10/10
Exceptional
05 Oct 2025
Celeste
We really enjoyed our stay at Hotel Indigo! The staff was incredibly friendly and welcoming from the moment we arrived. The restaurant Mamaítas was amazing the food was fresh, flavorful, and beautifully presented. The hotel itself has great views and a relaxing atmosphere that made our visit even better. Highly recommend and would definitely stay here again!
Leisure Partner
2/10
Poor
05 Oct 2025
Rene
Save your money was very disappointed.. first of all it’s very expensive to be
6/10
Pleasant
05 Oct 2025
Carlos
Had to move from the first room , has a very odd smell. Front desk was very helpful. For the entire stay only got room cleaned once and I had to asked, they mentioned they were backed up. Not happy about that.
Leisure Family
8/10
Excellent
02 Oct 2025
Rafael
Loved the bar and the outdoor area on the fifth floor. Nicely decorated rooms and comfortable bed. Only hiccup is giving us the incorrect room and floor…our room was 1016 in the system but we were handed keys to room 1106. Bfast vouchers were perfect
Leisure Partner
10/10
Exceptional
29 Sep 2025
Vanessa
Had a great time! Staff was accomodating and friendly. Loved the pool and bar!
Leisure Friends
2/10
Poor
27 Sep 2025
Parisa
We were supposed to have a court hearing, but it was canceled. We called to the hotel for changing the date but, anyone didn’t answer us just they said, we should do online on site unfortunately we couldn’t change online too.
Business
4/10
Poor
19 Sep 2025
Chris
The Air con is too high of the ground and doesn't provide enough cold air to circulate.
Some better pillows please, way to soft.
Self
2/10
Poor
16 Sep 2025
kyle
Too loud
10/10
Exceptional
12 Sep 2025
William
Excellent service from everyone! Thanks
Business
8/10
Excellent
10 Sep 2025
Nicole
clean room, nice pool however rooms don’t have microwaves/fridges, there was only room temp water to shower, and the a/c rlly didn’t cool down too much
Leisure Partner

Location & surroundings

Hotel Indigo El Paso Downtown
325 N Kansas Street, El Paso, United States

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Hotel Indigo El Paso Downtown

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