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Four Points By Sheraton Ciudad Juarez

Ciudad Juarez · Mexico

Avenida Del Charro 215 2 Col Partido DiazView location

9.0/10Excellent775 Reviews
Cleanliness9.4/109.4
Service8.8/108.8
Comfort9.4/109.4
Condition9.2/109.2
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Four Points By Sheraton Ciudad Juarez

Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a reception hall.

You can enjoy a meal at El Sardinero serving the guests of Four Points by Sheraton Ciudad Juárez, or stop in at the snack bar/deli. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Buffet breakfasts are available daily from 7:00 AM to noon for a fee. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A shuttle from the hotel to the airport is complimentary (available on request).

Make yourself at home in one of the 139 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and hair dryers.

Read more about this hotelShow less

With a stay at Four Points by Sheraton Ciudad Juárez in Ciudad Juárez, you'll be within a 10-minute drive of Paso del Norte International Bridge and American Consulate. This hotel is 9 mi (14.4 km) from Fort Bliss and 6.5 mi (10.5 km) from Sun Bowl Stadium.

Make yourself at home in one of the 139 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and hair dryers.

Conveniences include laptop-compatible safes and desks, as well as phones with free local calls. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A shuttle from the hotel to the airport is complimentary (available on request).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Parking height restrictions apply Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • Pool access available from 10:00 AM to 9:00 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Parking height restrictions apply.
  • Special Instructions
    This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately MXN 270 for adults and MXN 150 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Paso del Norte Cultural Center 1.5 km / 1 mi
Edificio de Posgrado UACH 1.6 km / 1 mi
Hospital de la Mujer 2.5 km / 1.5 mi
Plaza Portales 802 2.5 km / 1.6 mi
Technological Institute of Ciudad Juárez 2.5 km / 1.6 mi
Plaza de las Americas 2.6 km / 1.6 mi
Monument Mexicanidad 2.7 km / 1.7 mi
Ciudad Juárez Art Museum 2.8 km / 1.7 mi
Estadio 20 de Noviembre 3.3 km / 2.1 mi
Chamizal Federal Public Park 3.8 km / 2.3 mi
Chamizal Museum of Archaeology 4.5 km / 2.8 mi
Plaza Juárez Mall 4.7 km / 2.9 mi
Benito Juárez Olympic Stadium 5 km / 3.1 mi
Museum of the Border Revolution 5 km / 3.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 139
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Wi-fi
  • Laundry service
  • Lift access
  • Terrace
  • Business centre
  • TV lounge
  • Breakfast
Show 3 more facilities & services
  • Snacks
  • Minimum check-in age: 18
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 26 m²DBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable5 photos

    Four Points By Sheraton Ciudad Juarez

    DOUBLE DELUXE KING BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Room amenities

    • Bathroom
    • Ironing set
    • Tea and coffee making facilities
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Individually adjustable air conditioning
    • Wheelchair-accessible
    • Desk
    • Cable TV
    • Housekeeping
    • Soundproof room
    • Safe

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOMDOUBLE • GUEST ROOMDBL.GR

    Photos are not available for this room type.

    Four Points By Sheraton Ciudad Juarez

    DOUBLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM

    Photos are not available for this room type.

    Four Points By Sheraton Ciudad Juarez

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE KING BEDRoom • DELUXE KING BEDROO.DX-KG

    Photos are not available for this room type.

    Four Points By Sheraton Ciudad Juarez

    Room DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Four Points By Sheraton Ciudad Juarez

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Four Points By Sheraton Ciudad Juarez

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    Four Points By Sheraton Ciudad Juarez

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDS • 1 Bedroom • 30 m²QUA.2Q
    QUADRUPLE TWO QUEEN BEDSPhoto unavailable4 photos

    Four Points By Sheraton Ciudad Juarez

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q

    Room amenities

    • Individually adjustable air conditioning
    • Wheelchair-accessible
    • Desk
    • Housekeeping
    • Soundproof room
    • Bathroom
    • Shower
    • Hairdryer
    • Cable TV
    • Direct dial telephone
    • TV
    • Tea and coffee making facilities
    • Ironing set
    • Safe

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Four Points By Sheraton Ciudad Juarez

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Four Points By Sheraton Ciudad Juarez

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 30 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable7 photos

    Four Points By Sheraton Ciudad Juarez

    DOUBLE KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Cable TV
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Housekeeping
    • Soundproof room
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible
    • Bathroom
    • Desk

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Four Points By Sheraton Ciudad Juarez

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 38 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable3 photos

    Four Points By Sheraton Ciudad Juarez

    SUITE KING BED ONE BEDROOM

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Room amenities

    • Individually adjustable air conditioning
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Desk
    • Wheelchair-accessible
    • Soundproof room
    • Housekeeping
    • Ironing set
    • Safe
    • Cable TV
    • Tea and coffee making facilities
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Four Points By Sheraton Ciudad Juarez

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GUEST ROOM QUEEN BEDQUADRUPLE • GUEST ROOM QUEEN BEDQUA.GR-QN

    Photos are not available for this room type.

    Four Points By Sheraton Ciudad Juarez

    QUADRUPLE GUEST ROOM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GUEST ROOM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GR-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Four Points By Sheraton Ciudad Juarez

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE MOUNTAIN VIEWSUITE • MOUNTAIN VIEWSUI.VN

    Photos are not available for this room type.

    Four Points By Sheraton Ciudad Juarez

    SUITE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Four Points By Sheraton Ciudad Juarez

9.0
Excellent
775 Reviews
Cleanliness
9.4 /10
Service
8.8 /10
Comfort
9.4 /10
Condition
9.2 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
10 Jul 2026
Francisco
A very good, clean hotel. The downsides: the pool is very small and poorly located; the TV in the room wasn't showing any channels; the bar staff refused to put on the World Cup; and one elevator was out of order, leading to a lot of wasted time waiting.
Family_with_children
10/10
Exceptional
09 Jul 2026
Richard
Very pleasant experience Walking distance to delicious food. I'd stay there again.
Self
10/10
Exceptional
08 Jul 2026
Jose
All great
8/10
Excellent
04 Jul 2026
Arnoldo
Great Service, I ordered a pizza at the hotel restaurant and it was under cooked.
A side from that it was a great experience.
Self
4/10
Poor
30 Jun 2026
Arturo
The elevators broke down, the ice machines weren't working and not a lot of channels to pick from on TV.
Partner
10/10
Exceptional
26 Jun 2026
Omar
Great customer service
10/10
Exceptional
15 Jun 2026
Sandra
Excellent
6/10
Pleasant
08 Jun 2026
OSCAR
The hotel is nice, but it doesn't feel like a Four Seasons; only one elevator was working, the restaurant was nothing extraordinary, the location is good, the parking is excellent, and the front desk staff were outstanding.
Partner
2/10
Poor
07 Jun 2026
Jose
Terrible place for breakfast. Super slow services
Poor quality food, took for ever to get eggs prepared
Partner
10/10
Exceptional
07 Jun 2026
Rigoberto
.
Partner
8/10
Excellent
05 Jun 2026
Maria
I wish the buffet would be more selection based on the menu and more fresh:(
Family
2/10
Poor
24 May 2026
Carlos
Le doy una estrella porque fue muy desafortunada mi estancia, alguien
Robo unos lentes de 10 mil pesos del área de la alberca y no fue un descuido fue jn robo, no pretendia que la empresa me los pagaran pero si que me apoyaran viendo en las camaras lo solicite 3 veces, les dije la hora exacta y nadie me apoyo, supe en que momento se perdieron y no me pudieron apoyar observando la camara, el que calla otorga asi qu pensare que fue algun trabajador, realmente el hotel 10 de 10 pero si vas cuida tua cosas de los empleados, lo cual es muy desagradable estar asi se supone que vas a relajarte, asi que no recomiendo lo lamento, nunca recibiras apoyo ahi.
Family_with_children
10/10
Exceptional
23 May 2026
Fernando
Everything was good
10/10
Exceptional
22 May 2026
ramon
Clean room
Friends
2/10
Poor
01 May 2026
Niria
Absolutely unacceptable experience. I left multiple items in the room and I know with certainty they were there before I checked out. When I reached out, I was told nothing was found, which is extremely suspicious. It’s hard not to question the integrity of the cleaning staff when personal belongings just “disappear.” This is a serious breach of trust, and I would strongly caution others to think twice before staying here. Management needs to take accountability and address this immediately.
Partner
10/10
Exceptional
22 Apr 2026
Rodrigo
Bien
10/10
Exceptional
20 Mar 2026
Omar
Excellent location and eats, very clean, great staff and very quiet. Highly recommend.
Business
10/10
Exceptional
19 Mar 2026
Raul Ramos
Excellent stay!
Partner
4/10
Poor
15 Mar 2026
carla
The room was very small even though it was a suite they were really, no extras inside no snacks or alcohol to buy from one of the elevators was not working so it was extremely convenient and it just looks a bit rundown. The pool water was dirty.
6/10
Pleasant
15 Mar 2026
Verified traveler
The elevator situation is really uncomfortable it takes 20 minutes t
10/10
Exceptional
12 Mar 2026
Ernesto Adiel
Great service
10/10
Exceptional
02 Mar 2026
Romina
I recently stayed at this hotel and had very pleasant experience. The room was clean, comfortable, and well maintained, whith all basics amenities you need for a relaxing stay. The staff were friendly and helpful, always .willing to assist with question and request.
Partner
10/10
Exceptional
28 Jan 2026
Alma
Impeccable
6/10
Pleasant
14 Jan 2026
Monica
It was good, did not really interact with staff except for checking in. The pillows had a bad smell to it.
Leisure Partner
10/10
Exceptional
11 Jan 2026
Luis
El staff fue muy amable, check in súper rápido 5 minutos literal! En zona de Lobby/restaurante también, muy atentos en todo momento.

El hotel sigue estando en buenas condiciones
Business_and_leisure Partner
10/10
Exceptional
28 Dec 2025
Leonardo
Smelled good, clean, breakfast was amazing!
Leisure Partner
10/10
Exceptional
22 Dec 2025
John
Breakfast was very good
Leisure Self
10/10
Exceptional
19 Dec 2025
Christian
Very clean
10/10
Exceptional
13 Dec 2025
Esmeralda
Courteous staff, clean room.
10/10
Exceptional
08 Dec 2025
Giovanni
Rooms a bit noisy
10/10
Exceptional
23 Nov 2025
Ramon
All great overall!
Friends_and_family Family
10/10
Exceptional
23 Nov 2025
Ramon
Great staff!
Friends_and_family Family
10/10
Exceptional
16 Nov 2025
Omar
Great customer service
Leisure
10/10
Exceptional
10 Nov 2025
Jose
Great hotel. The best in Juarez
Business Friends
2/10
Poor
10 Nov 2025
Gabriel
I still trying to figure it out. I booked the hotel through Expedia. Specifying the day I was checking in and the day I was checking out. When I arrived at the hotel, for some weird reason, the hotel had my expedia reservation for a different day, 7 days prior. In the hotel they had as a No show. So, when I show up after driving more than 7 hours, the employee of the hotel tells me that I don't have a reservation even though in my Expedia app it shows that my reservation is for the day I arrived. Nevertheless, the hotel didn't want to take responsibility and they blamed Expedia. So I am in another country, very exhausted after driving more than 7 hours and waiting for an hour to cross the border without a reservation, without a place to stay.
Business
10/10
Exceptional
05 Nov 2025
Florlena
great service and food
10/10
Exceptional
20 Oct 2025
Lucia
King size bed needed more pillows
Business_and_leisure Family
10/10
Exceptional
19 Oct 2025
Tatiana
Loved it
Leisure Family
10/10
Exceptional
12 Oct 2025
JEREMY
Clean room and friendly staff.
Bar has old fashioned in the menu, but it isn’t good.
Everything else is solid.
Leisure Partner
10/10
Exceptional
02 Oct 2025
Christian
Super excelent
Friends
10/10
Exceptional
01 Oct 2025
Susana
Shops super close, and safe!
Friends_and_family Friends
10/10
Exceptional
29 Sep 2025
Jose
Everything about this hotel is 5 stars ,from the parking to the rooms everything is excellent,
Business_and_leisure Family
10/10
Exceptional
29 Sep 2025
Andrea
Excellent!
Leisure Partner
10/10
Exceptional
26 Sep 2025
Willie
Nice environment. Friendly staff. Awesome Steak House on sight.🔥
10/10
Exceptional
24 Sep 2025
Tirso

Definitely top place to stay when visiting Juarez

Room was clean and amazing. Staff was super friendly and welcoming
Partner
10/10
Exceptional
23 Sep 2025
Rogelio
Really enjoy this place
2/10
Poor
22 Sep 2025
Norberto
I was robed there and I am sure it was from the hotel it’s self
Family
10/10
Exceptional
19 Sep 2025
Servando
.
Leisure Family
10/10
Exceptional
19 Sep 2025
Servando
.
Family
6/10
Pleasant
06 Sep 2025
Verified traveler
Poor costumer service. Front desk staff didn’t let us finish a sentance right away cut us off and said they weren’t in change of late check out until next shift would show up. Called front desk in the middle of the night nobody answered. Rooms are extremely hot!
Friends_and_family Family
10/10
Exceptional
02 Sep 2025
Johab
Everything was awesome. The cleaning lady was very polite. I will definitely come back
Leisure Partner
8/10
Excellent
01 Sep 2025
Armando
Hotel was nice and clean, everything was perfect but the water pool was pretty cold, couldn’t really enjoy it.
Leisure Partner
8/10
Excellent
20 Aug 2025
miguel
The pool on the roof top was really nice view
Leisure Partner
10/10
Exceptional
11 Aug 2025
Hector
Everything was excelent, the buffet at tha bar was great
Partner
10/10
Exceptional
10 Aug 2025
Tryann
Greatvemployees great atmosphere
10/10
Exceptional
03 Aug 2025
Jacob
Super good I always like to stay in this hotel very good accommodation.
Business_and_leisure Family_with_children
8/10
Excellent
18 Jul 2025
Armando
Love the staff really friendly and helpful...great room service
Did not like that there were several prostitutes around the halls and my 3 year old kid was looking at them !!!
Leisure Family_with_children
10/10
Exceptional
05 Jul 2025
Amalia
Beautiful hotel, very kind the front desk, I like the parking underground, very safe system, the attached steakhouse , good and perfectly grilled, the room clean and big, so nice overall, highly recommended.
Leisure Partner
10/10
Exceptional
04 Jul 2025
Lluvia
I love stay in this property always a
Have a good experience.
Leisure Family
10/10
Exceptional
03 Jul 2025
Patricia
Es la segunda vez que estoy en està propiedad y de verdad, me encanta. La recomiendo ampliamente. Es un Lugar muy limpio, muy serviciales sis empleados y sobre Todo. Un Lugar muy seguro...
Leisure Family
10/10
Exceptional
01 Jul 2025
E
Ok
2/10
Poor
09 Jun 2025
Juan
Safety concerns.
Business
10/10
Exceptional
08 Jun 2025
Lluvia
Everything was good I recommend the hotel.
Leisure Family_with_children
2/10
Poor
08 Jun 2025
Ramon
Reception was not great needs better customer service was not to impressed with treatment from staff
Leisure Partner
4/10
Poor
07 Jun 2025
Ramon
Customer service at front desk not friendly at all will consider staying here again.
Leisure Partner
10/10
Exceptional
06 Jun 2025
Francisco
I would stay again
Leisure Partner
10/10
Exceptional
03 Jun 2025
Rodrigo
Excelent location with all services
Leisure Family
10/10
Exceptional
31 May 2025
Hugo
Excellent
Leisure Partner
6/10
Pleasant
26 May 2025
David
It's a beautiful hotel with some shortcomings. First, the water was barely warm. I reported this to the desk and tney told me tontuen the handle to the left. Thanks a lot dor for that.
Second, there was no hair dryer in tbe room. I called the desk and tney said they would send one right up. Ten minutes later, i went to the desk to get one and was told i they had taken it to he mmust have missed him
Partner
10/10
Exceptional
19 May 2025
ROSA
amazing
Friends_and_family Family
10/10
Exceptional
16 May 2025
Jesus
Excellent experience!
Leisure Partner
8/10
Excellent
25 Apr 2025
Ramon
Staff was good
Leisure Partner
10/10
Exceptional
22 Apr 2025
Marcelo
Great lace to stay,
Business Family_with_children
10/10
Exceptional
11 Apr 2025
Martin
Nice place! Safe, close to many attractions and restaurants
Leisure Pet
10/10
Exceptional
28 Mar 2025
MIGUEL

Oerfect service

Best cleaning ladies
Self
10/10
Exceptional
25 Mar 2025
sergio
Giod
Self
8/10
Excellent
21 Mar 2025
Ivan
Ok
10/10
Exceptional
20 Mar 2025
CARLOS
Excellent hotel
Leisure Partner
8/10
Excellent
16 Mar 2025
Ashley
Ordered room service and tried to pay in USD and the employee instructed me to go down to the lobby and the receptionist due to her not having change. Not very convenient. But other then that all is well.
Leisure Family
10/10
Exceptional
09 Mar 2025
Ricardo

Very Modern

Very nice. Exactly what we needed.
Partner
8/10
Excellent
07 Feb 2025
Susan
Great hotel for business trips. The rooms are comfortable and quiet. The staff is very friendly and helpful.
Business Self
10/10
Exceptional
01 Feb 2025
jason
Staff in the lobby are very friendly and helpfull
Business Partner
10/10
Exceptional
19 Jan 2025
Andrés
.
Self
10/10
Exceptional
19 Jan 2025
Vicente
Great
10/10
Exceptional
06 Jan 2025
Luis
Everything is great! A bit pricey but it really is worth trying if you’re looking for the absolute best treatment in Cd Juárez !
Business_and_leisure Partner
10/10
Exceptional
05 Jan 2025
Victor

Cozy night! Great service!

Great service great hotel!
Partner
8/10
Excellent
16 Dec 2024
Mezcal Tradicional
Gracias
Business_and_leisure Self
10/10
Exceptional
14 Dec 2024
Rodrigo
Very well located
Leisure Family
10/10
Exceptional
30 Nov 2024
Elizabeth
The staff at the hotel were very friendly ,polite and helpful to everyone
Business_and_leisure Partner
8/10
Excellent
30 Oct 2024
Eli
The stay was ok. House keeping employees were probably the nicest of all.
Self
8/10
Excellent
20 Oct 2024
Rudy
I love that there is two restaurants on the property. I wish they had a heated pool.
Leisure Family_with_children
10/10
Exceptional
16 Oct 2024
Felipe
Great overall experience, but I did not like that the hotel restaurant didn't seam to have any restriction to smoking inside, even in a closed environment. At a night I had at least 3 tables around me with people smoking.
But the hotel was good and restaurant also very good (expect for the smokers)
Business Self
10/10
Exceptional
04 Oct 2024
Sofia
It was a beautiful Hotel will do again.
Leisure Family
10/10
Exceptional
03 Oct 2024
Ivan
Everything perfect
10/10
Exceptional
20 Sep 2024
Roberta
Lorenzo was very helpful and polite kind service
Business_and_leisure Family
10/10
Exceptional
09 Sep 2024
Jean
Amazing
Business_and_leisure Self
10/10
Exceptional
09 Sep 2024
Rodolfo
Good breakfast
Business Partner
10/10
Exceptional
09 Sep 2024
Isaac
Excelente servicio
Business Friends
10/10
Exceptional
21 Aug 2024
Omar
Great customer service
Leisure Partner
10/10
Exceptional
18 Aug 2024
Roberto
Very clean hotel only a few years old.
Part of Kantabria center full of dining options
Business Partner

Location & surroundings

Four Points By Sheraton Ciudad Juarez
Avenida Del Charro 215 2 Col Partido Diaz, Ciudad Juarez, Mexico

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Four Points By Sheraton Ciudad Juarez

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