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Hotel Mesaluna Near American Consulate

Ciudad Juarez · Mexico

Paseo de la Victoria 3508View location

9.2/10Excellent1,008 Reviews
Cleanliness9.2/109.2
Service9.4/109.4
Comfort9.2/109.2
Condition9.2/109.2
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Mesaluna Near American Consulate

Enjoy recreational amenities at Hotel Mesaluna, including an outdoor pool and fitness center. The hotel features complimentary Wi-Fi, concierge services, and an arcade/game room. Dine at Restaurante Azul or grab a snack at the deli. Buffet breakfast is available daily (fee applies).

Business services, dry cleaning/laundry services, and a 24-hour front desk are also available. A complimentary airport shuttle is available upon request. The 178 guestrooms offer microwaves, minibars, and flat-screen TVs with cable. Bathrooms include showers, complimentary toiletries, and hair dryers.

Safes, desks, and phones with free local calls are also provided. Located near the American Consulate, the hotel is also a short distance from the International Medical Clinic, Plaza Las Misiones, and Star Medica Hospital.

Read more about this hotelShow less

Located in Ciudad Juárez (Consulado), Hotel Mesaluna Near American Consulate is a 5-minute walk from American Consulate and 6 minutes by foot from International Medical Clinic. This family-friendly hotel is 0.7 mi (1.2 km) from Plaza Las Misiones and 2 mi (3.2 km) from Central Park.

Make yourself at home in one of the 178 guestrooms featuring microwaves and minibars. 46-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A shuttle from the hotel to the airport is complimentary (available on request).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Events/parties not allowed Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • Pool access available from 10:00 AM to 10 PM.
    • Up to 3 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Onsite parties or group events are strictly prohibited
    • Long-term renters welcome
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately MXN 1 to 180 for adults, and MXN 1 to 180 for children
    • Laundry fee: MXN 150

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Plaza Embassy Shopping Center 0.2 km / 0.1 mi
American Consulate 0.4 km / 0.2 mi
International Medical Clinic 0.5 km / 0.3 mi
Plaza Las Misiones 0.8 km / 0.5 mi
Star Medica Hospital Ciudad Juarez2 0.9 km / 0.5 mi
Central Park 2.9 km / 1.8 mi
Plaza Juárez Mall 3.1 km / 1.9 mi
La Rodadora Espacio Interactivo 3.4 km / 2.1 mi
ITESM Campus Juárez 3.5 km / 2.2 mi
Technological Institute of Ciudad Juárez 5 km / 3.1 mi
Plaza Portales 802 5.2 km / 3.2 mi
Rio Grande 5.6 km / 3.5 mi
Ysleta–Zaragoza International Bridge 7.4 km / 4.6 mi
Paso del Norte Cultural Center 8.2 km / 5.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2008
  • Year of most recent renovation: 2025
  • Total number of rooms: 178
  • Number of floors (main building): 6
  • Single rooms: 52
  • Double rooms: 109
  • Junior suites: 2
  • Executive rooms: 10
  • Accessible rooms: 2
  • hotel
  • American Express
  • MasterCard
Show 61 more facilities & services
  • Visa
  • City centre
  • Golf course
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Secure parking
  • Airport Shuttle
  • Room service
  • Laundry service
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Cloakroom
  • Lift access
  • Supermarket
  • Garden
  • Terrace
  • Concierge
  • Gym
  • Luggage room
  • Dining area
  • Clothes dryer
  • Electric kettle
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Poolside snack bar
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Projector
  • PrinterExtra charge
  • PhotocopierExtra charge
  • Business centre
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • Sun loungers
  • Children playground
  • Kids’ club
  • TV lounge
  • Game room
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Hot breakfast
  • À la carte dinnerExtra charge
  • Picnic
  • SnacksExtra charge
  • Children get free accommodation, meals payable on the spot
  • Early departureExtra charge
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

AI

All Inclusive

Meals and selected drinks/services may be included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Hotel Mesaluna Near American Consulate

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Hotel Mesaluna Near American Consulate

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEWRoom • CITY VIEWROO.CV

    Photos are not available for this room type.

    Hotel Mesaluna Near American Consulate

    Room CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Hotel Mesaluna Near American Consulate

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Hotel Mesaluna Near American Consulate

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Hotel Mesaluna Near American Consulate

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Hotel Mesaluna Near American Consulate

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Hotel Mesaluna Near American Consulate

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel Mesaluna Near American Consulate

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Hotel Mesaluna Near American Consulate

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Hotel Mesaluna Near American Consulate

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Hotel Mesaluna Near American Consulate

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Hotel Mesaluna Near American Consulate

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Hotel Mesaluna Near American Consulate

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Hotel Mesaluna Near American Consulate

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH VIEWSRoom • WITH VIEWSROO.WV

    Photos are not available for this room type.

    Hotel Mesaluna Near American Consulate

    Room WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG-1

    Photos are not available for this room type.

    Hotel Mesaluna Near American Consulate

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Hotel Mesaluna Near American Consulate

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Hotel Mesaluna Near American Consulate

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Mesaluna Near American Consulate

9.2
Excellent
1,008 Reviews
Cleanliness
9.2 /10
Service
9.4 /10
Comfort
9.2 /10
Condition
9.2 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
21 Jul 2026
Myra Alejandra
The experience at Hotel Mesa Luna was great. The hotel was very clean. Its staff was always willing to help. They have their own transportation to take you where you need. The breakfast was amazing something new everyday. I would recommend to anyone going to ciudad juarez.
Friends_and_family Family
4/10
Poor
19 Jul 2026
Mario
The floor I was put in to was under remodelation, rooms definitely need an improvement. Room felt cold, not cozy at all. Outdated restrooms and furniture.
At least it was quiet at night and there was no problems sleeping.
Family_with_children
10/10
Exceptional
17 Jul 2026
Myra Alejandra
Highly recommend!! Hotel Mesaluna To any one coming to Ciudad Juarez for immigrant visa interview or on Vacation. The hotel is great very clean, close the shopping mall, and transportation avaliable. Breakfast every morning. Staff is very helpful with anything you need.
Friends_and_family Family
10/10
Exceptional
15 Jul 2026
Thifany Jaqueline
It is a Hotel that is under maintenance so there was a lot of construction but that is okay. The location was wonderful and the staff was great and very friendly and helpful. The room was clean and the breakfast was good too. Would recommend for consular visits. The light comes through the doors so you won't get very much quiet time or a dark room, that would have been nice but we were there only for one night, so it was fine.
Family_with_children
10/10
Exceptional
09 Jul 2026
Eduardo
Buen desayuno
Partner
10/10
Exceptional
08 Jul 2026
jimmy
Breakfast everyday was great and good. Overall would recommend made the whole process a little less stressful for us since arriving we had transportation for an important part of our process and they took the time to explain what we needed and helped us prepare before hand great service !!
Family
10/10
Exceptional
08 Jul 2026
Deny
I like that everything is within walking distance of this place great staff great amenities
Friends
10/10
Exceptional
06 Jul 2026
Johana
Make you feel like home
Clean room service available everyday
Staff was amazing from front desk to dinning are to chefs. Laundry, game room, gym and pool was also great. Thank you all for your kindness.
Partner
10/10
Exceptional
05 Jul 2026
Oscar
Excelente servicio
Muy buen desayuno buffet
Friends_and_family Family
10/10
Exceptional
03 Jul 2026
Lawrence
Everything was amazing!
Partner
10/10
Exceptional
02 Jul 2026
Veronica
Me gustó todo excepto la limpieza de la habitación no fue muy buena
Family_with_children
10/10
Exceptional
02 Jul 2026
Graciela
LOVE IT HERE!!!!
Friends_and_family Family
10/10
Exceptional
02 Jul 2026
Ulises
Everything was great
Family_with_children
10/10
Exceptional
30 Jun 2026
Mayra
Everyone was nice and welcoming and hotel was kept clean every day
Family_with_children
10/10
Exceptional
27 Jun 2026
Douglas
My wife and I stayed here for 7 days in the process of getting my wife's green card. It seems all of the other guests were also there for the same thing. Everyone's hopes and dreams in the packets you'd see them carry thoughout the hotel. Mesaluna provided us all clean and friendly hotel where we all could feel comfortable during a potentially stressful and exciting time.

As you can see on the map, you can't get much closer to the US Consulate. The free breakfast buffet always hit the spot.The facilities were spotless and in good working order. My wife enjoyed spending time at the pool and the laundry facilities are excellent. The tour of Juarez the hotel provides was a lot of fun, too.

What really sets Mesaluna apart is the staff. Every employee we came in contact with made us feel at home. On our last day at the hotel my wife had a minor medical emergency while I was away. A young lady who works the front desk comforted her until I arrived and rode with us in the taxi to the hospital. Thank you Mesaluna.
Partner
10/10
Exceptional
25 Jun 2026
Alejandro
Lo mejor de Juarez

Staff. 100 % bien amables
Self
10/10
Exceptional
23 Jun 2026
Jose
Best hotel to stay at if you’re there for US consulate interview. Super nice and helpful staff, good food, steps away from consulate and CAS, and close to shopping mall.
Friends_and_family Family
10/10
Exceptional
22 Jun 2026
rigoberto
Great place to stay and easy access to us consilt
Partner
10/10
Exceptional
20 Jun 2026
Ivonne
Amazing stay!
Family_with_children
6/10
Pleasant
19 Jun 2026
Noemi
The staff was very helpful.
Partner
10/10
Exceptional
18 Jun 2026
Javier
Staff was so friendly. Rooms were always clean & gal who maintained our room was so friendly and greet us on our way out. Breakfast was good, wish it stayed open a bit longer but we made it work.
Partner
8/10
Excellent
18 Jun 2026
Martha
I like this hotel because is close to consulate which is the main reason most people pick. they offer rides to do grocery shopping, bank, and some other errands. Breakfast is included, a bit repetitive. Rooms are clean but in my case my fridge was broken, safety box was not working properly, hair drier broken, and shower head was broken too. The good thing is that they fix it but still was annoying going through call every time. The staff was really helpful can't complain. Laundry is really nice and clean.
Self
10/10
Exceptional
14 Jun 2026
Jose
Good
Partner
10/10
Exceptional
13 Jun 2026
Valeria
Perfecto
10/10
Exceptional
09 Jun 2026
J. Guadalupe
Muy bien atendidos por el personal
Partner
10/10
Exceptional
08 Jun 2026
Maria
We loved it staff was very nice very attentive felt very safe even the cleaning staff 10/10 if we could have stayed all the days their we would have 10/10 definitely recommend even if you have family supper recommend 💕😊
Partner
10/10
Exceptional
07 Jun 2026
Alejandro
Clean property and rooms. Less than a 5 minute walk to the consulate.
Friends_and_family Family
10/10
Exceptional
04 Jun 2026
Dianeysi
The food was great! Patio area is great to make friend and get out for some air. All the staff is so nice 10/10!
Friends_and_family Family
6/10
Pleasant
03 Jun 2026
Berenice
Everything was wonderful except that I left a day earlier, and didn’t not got my money back for 2 days, 😤 this is not acceptable
Partner
10/10
Exceptional
30 May 2026
Adriana
Everything was great
Family_with_children
10/10
Exceptional
29 May 2026
Janely
The staff was great and very helpful with information and they even printed out paperwork I need for my appointment.
Self
10/10
Exceptional
25 May 2026
Lilly
Great stay and amazing employees very professional
Partner
10/10
Exceptional
25 May 2026
Erika
:)
10/10
Exceptional
25 May 2026
Solanch
Great staff and to be honest is not spacious very small
Friends_and_family Family
8/10
Excellent
18 May 2026
Laura
Felt safe and my sons loved the pool, great service.
Family_with_children
2/10
Poor
17 May 2026
Sandra
The pool was freezing the breakfast is always the same they have no a shame of going to spray your room for roaches they don’t care what u think
Partner
10/10
Exceptional
16 May 2026
Liliana
Clean room. Great staff. Breakfast included for all of us. Laundry is good as well
Family_with_children
8/10
Excellent
09 May 2026
Erny
Ye
10/10
Exceptional
09 May 2026
Enrique
Very nice, safe hotel right next to the American Consulate. Facilities and staff are very nice with restaurants and shopping close by. While there is no shuttle available from the airport to the hotel, there is a free shuttle from the hotel to the airport. Just make arrangements at the front desk. Very pleased with my experience.
Self
10/10
Exceptional
06 May 2026
Graciela
Loved it!!!
10/10
Exceptional
03 May 2026
Jose Luis
Very good service and kind staff. It’s very close to the U.S. Consulate
10/10
Exceptional
01 May 2026
Jose Fernando
Great Breakfast, friendly and helpfull staff and really good amenities, if you are traveling with kids this is the place to stay!
Family_with_children
8/10
Excellent
30 Apr 2026
Rita
I enjoyed my stay very much. Only complaint I had was the music at the pool. Too loud and the music playlist was terrible. Breakfast menu changed daily with a good selection. I would recommend this hotel. Friendly and helpful staff.
Partner
10/10
Exceptional
30 Apr 2026
Edith Carolina
Best choice rooms were clean and friendly staff. Great location and close to all the offices for our process.
Partner
10/10
Exceptional
27 Apr 2026
jessica
The breakfast was outstanding lots of variety in food. The front desk was super attentive and was on everything you needed. The cleaning of the staff was not that great I had to ask like 3x to get my room clean. Other than that I would give it a 9/10 . Everything was so close to my hotel and safe stay.
Friends_and_family Family
10/10
Exceptional
24 Apr 2026
Guadalupe
clean rooms.
Partner
10/10
Exceptional
24 Apr 2026
Elizabeth
Breakfast was really good. Staff are really good people and I love being able to sit next to the swimming pool in the breeze and just enjoy the outside with music.
Partner
10/10
Exceptional
24 Apr 2026
Yedid
Excelente Hotel, el personal muy amables y las habitaciones e instalaciones muy limpias.
6/10
Pleasant
18 Apr 2026
Mabel
.
Partner
8/10
Excellent
17 Apr 2026
Michael D.
Breakfast was the best I had no issue when I stayed
Friends_and_family Family
10/10
Exceptional
16 Apr 2026
Cruz Israel
Breakfast was great and staff was nice
4/10
Poor
14 Apr 2026
Patrick
Hotel under going construction. Only a few staff spoke English. Difficulty trying to extend our stay. Bad water pressure. Same breakfast options daily not much variety. Restaurant food not good and expensive.
Family
10/10
Exceptional
12 Apr 2026
Anna
Todo estaba excelente de los lugares que hemos visitado este a sido el mejor muy cómodo, el desayuno muy rico y el personal amable y excelente.
Friends_and_family Family
10/10
Exceptional
12 Apr 2026
Isabel Cristina
Las que friended el lugar de comida les falta ser un poco amables te patience mejor el que sirve la comida que Ella’s de lo demas excellent
Family_with_children
2/10
Poor
10 Apr 2026
Veronica
The shower was clogged and the faucet was broken when I opened and tried to close it, the faucet kept spinning and never closed until I figured out to go slow and at certain point it will close. The bathroom room didn’t had a mat even though it has a tail floor. They took several call for someone to come and fix it. We were resting and they knocked on the door and they told us that they were going to fumigate. I was in shock and they said that it was not poisonous for humans. Why they fumigate when rooms is occupied.I don’t know why I didn’t refuse it. Laundry was so expensive. One of the reasons I I liked it was that it is close to American embassy.
Family
10/10
Exceptional
09 Apr 2026
Scharlin
I was most impressed with their restaurant, the food was excellent. Beds are comfortable and room was clean.
Friends_and_family Family
10/10
Exceptional
08 Apr 2026
Maria S Garcia
Staff clean room,
Partner
10/10
Exceptional
06 Apr 2026
Maricarmen
Staff was really helpful. Really nice stay and convenient while doing my consular process
Family
10/10
Exceptional
03 Apr 2026
Richard
One the best hotels in Juarez
Self
10/10
Exceptional
31 Mar 2026
Juan Pablo
Breakfast was very good and the staff members.
Self
10/10
Exceptional
27 Mar 2026
david
👌
Family_with_children
8/10
Excellent
26 Mar 2026
Jorge Luis Sanchez
yes
Self
10/10
Exceptional
24 Mar 2026
Leoncio
Excellent service
Family_with_children
10/10
Exceptional
19 Mar 2026
Ralph
yes
10/10
Exceptional
19 Mar 2026
Ralph
yes
8/10
Excellent
19 Mar 2026
Angel
Yes
10/10
Exceptional
16 Mar 2026
Ranferi
Everything was super convenient! Great staff.
Family_with_children
10/10
Exceptional
12 Mar 2026
Victor
Great I would recommend staying here, its a great place
Family_with_children
8/10
Excellent
04 Mar 2026
yohatzin
Muy buen trata de el personal de limpieza en especial de Lety muy amable.
Friends_and_family Family
10/10
Exceptional
03 Mar 2026
Marco
My experience was great. From arrival to my check out very professional, friendly, clean, outstanding service.
10/10
Exceptional
27 Feb 2026
Alejandro
Kind staff. Felt safe. Good Amenities and the hotel restaurant delicious. Perfect stay for anyone doing business with the consulate operations. Everything within walking distance or a quick shuttle ride away.
Self
10/10
Exceptional
22 Feb 2026
Adan Pinedo
Thank you
6/10
Pleasant
19 Feb 2026
Maria
The fragrance sprayed throughout the hotel is overpowering. The doors are open about a half inch on the bottom and do not close properly.
Partner
10/10
Exceptional
14 Feb 2026
Stephany
Clean room, great staff and service. Definitely recommend. The room is not the most modern or newest but all the other good things make up for it 100%.
Business Partner
8/10
Excellent
11 Feb 2026
Erica
Absolutely loved this place. My only issue was that the gym was directly above us and we would hear constant banging.
Business Partner
8/10
Excellent
10 Feb 2026
Nancy
Good descant place to stay
10/10
Exceptional
27 Jan 2026
Pedro
Everything was nice and clean
10/10
Exceptional
19 Jan 2026
Angelina
Everything was great
10/10
Exceptional
16 Jan 2026
veronica
Everything was perfect! The staff is great. Service is fantastic. Best time ever. Decided to stay an extra week. This is by far the #1 Hotel in Juárez.
Business Partner
10/10
Exceptional
13 Jan 2026
Aldo
Clean room
Business_and_leisure Partner
6/10
Pleasant
31 Dec 2025
Jose Enrique
The hotel promotes the nice pool, is outdoors and is freezing cold, not use at all.
The hotel is in remodeling mode and it was drywall dust everywhere even in the restaurant area.
My mom found a dirty sheets on her bed and i have to clean the faucet at the zinc.
This hotel is not the cleanest.
The staff is really nice and helpful.
The breakfast is good. Rooms are small so not believe the pictures.
Business Family
10/10
Exceptional
30 Dec 2025
Victor
Yes. Nice rooms and nice hotel
10/10
Exceptional
27 Dec 2025
Maria
All the staff was amazing, super friendly
Breakfast was delicious and a pretty decent gym.
I was there for my consular process and everything is walking distance. They also have a shuttle bus that takes you to the grocery store and to the airport. Definitely recommend
Business Family
10/10
Exceptional
26 Dec 2025
osbaldo perez
Everything perfect high recommend!
10/10
Exceptional
24 Dec 2025
Brian
excellent service
10/10
Exceptional
23 Dec 2025
Julio A
Nice
6/10
Pleasant
23 Dec 2025
Hector R
The hotel pricing is very high for what you get and the condition of the room. The beds are horrible and seem to have a plastic covering that will make your back sweat. Not a good experience. The food is ok. The wifi is terrible and lags when trying to watch TV. My wife stayed at the holiday in Express after checking out of Mesaluna and says the rooms are way better and cheaper price. Also, breakfast is served, and you can get whatever you want.
Business
10/10
Exceptional
18 Dec 2025
Angelica
Friendly staff, great housekeeping service and has all the essentials in the room.
Business_and_leisure Self
10/10
Exceptional
15 Dec 2025
Marisela
Very clean. Staff was very friendly and helpful. Blanca on the 2nd floor was amazing, always making sure we didn’t need anything. Breakfast was great too!
Partner
10/10
Exceptional
15 Dec 2025
César Gerardo
Clean room
Friends_and_family Friends
8/10
Excellent
14 Dec 2025
Pamela
My mom and I stayed at Hotel Mesaluna near the American consulate in Ciudad Juárez for her visa immigration appointment and it was an overall great stay. The hotel could use some upgrades but overall, it felt safe, it was comfortable and it was really close to the consulate.

LOCATION AND PRICE: We had really early mornings to turn in documents and for the interview, so walking a quick 5 minutes was perfect. I'd recommend this hotel if you're here for the same thing and if you don't have a car (if you have a car, then I recommend booking an Airbnb for cheaper and you can always park in the nearby mall parking lot or even in the hotel parking lots if you ask).

FOOD: The food here was pretty good and affordable. I'd recommend getting a reservation with breakfast included and if you want to eat dinner here, too, then it's good and pretty cheap! But you have a good amount of places nearby you can walk to as well. There's a mall, Starbucks, plenty fast food joints, taco spots and also a Walmart and VIPS nearby.

CLEANLINESS: It could be cleaner and I know the housekeepers must have a lot of work but all they really do is throw the trash out and replenish towels and water. They don't really mop, sweep or wipe surfaces down. That was a bit frustrating as we were here for 10 days.

Ultimately, you can find cheaper on Airbnb, but this hotel felt like the perfect place to say. Plus, you can make friends and ask each other questions about the process at the consulate.
Business Family
10/10
Exceptional
10 Dec 2025
franco
Everything and everyone were amazing! As soon as you walk in it smells clean. The room and restroom were clean. The breakfast was awesome. All the staff were very friendly and helpful. If we are ever in Juarez again I would definitely stay here again and I recommend to anyone that is working on their legal papers.
Business Partner
10/10
Exceptional
05 Dec 2025
Philip
Spotless room and hallways and restrooms and great, friendly staff, which is important as most of the hotel is filled with guests dealing with the USA Consulate, which is stressful enough. My only suggestion is - would be nice if they heated the pool and lowered the volume on the music outside for those of us trying to work there in some sunlight and outdoor air.
Business
10/10
Exceptional
30 Nov 2025
Julio
Awesome
10/10
Exceptional
29 Nov 2025
Magaly
Muy amables todos
Leisure Family
10/10
Exceptional
28 Nov 2025
Zane
Very friendly staff willing to do anything to help you.
Business Family
10/10
Exceptional
28 Nov 2025
Carlos
Room was always clean, staff was super friendly and helpful. Walking distance to everything that I needed. We opted for the breakfast and it was so worth it. Food was always delicious. I would highly recommend this hotel to anyone who needs to travel to this area.
Business Partner
10/10
Exceptional
23 Nov 2025
Mario
Good
Partner
10/10
Exceptional
21 Nov 2025
Edgar
Yes, but the should have other selections for different days.
Business Family_with_children
10/10
Exceptional
20 Nov 2025
Jose
Very good service and great experience overall. recommend it.
Business Family

Location & surroundings

Hotel Mesaluna Near American Consulate
Paseo de la Victoria 3508, Ciudad Juarez, Mexico

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Hotel Mesaluna Near American Consulate

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