Name: Super 8 by Wyndham El Paso Airport
Address: 7144 Gateway East, El Paso, 79915, US

4/10

Poor

17 Jul 2026

Voltaire

The room had a really bad odor that made it hard to be in. The floors and walls were dirty as well as dirty sheets and pillow cases.

Self

8/10

Excellent

17 Jul 2026

Tana

What made my stay was RACHEL. She went above and beyond. I explained my knees were bad and she stopped what she was doing and helped load my luggage onto the \"trolley\" and went all the way to the back and carried my luggage and my boyfriends up the stairs. She was more than helpful. She deserves recognition for her commitment to her job duties. Everything else was average, but she was a rock star!

Partner

10/10

Exceptional

16 Jul 2026

Adrian

The stay was brief, however the location was convenient on the location. Room was clean, and the A/C kept it nice and cool if I needed to step out for errands. Will most likely book again at this location in the future. Thank you!

Self

6/10

Pleasant

16 Jul 2026

Somchai

The room was swept and tidy but it needs some deeper cleaning. The tub needs to be scrubbed, it's really dirty stained. Above the toe-kick tiles need dusting. Our door did not securely close and the locking and door jams were very loose. Some of the pillow sheets looked to have mildew stains among others. Breakfast was a nice surprise since they're was eggs, sausage, and biscuits and gravy available. It was pretty quiet through the night as well.

10/10

Exceptional

14 Jul 2026

Bryan

Staff was very friendly. Great stay for the price. Good location.

Family_with_children

6/10

Pleasant

12 Jul 2026

Jorge

The room its smell smocking & then the door it’s not closed good

Friends

2/10

Poor

11 Jul 2026

Liz

Front desk staff was nice and helpful, how ever when I got to my room there was a mess all over the floors and the sink was not draining, floor looked like it was never mopped or swept in a couple of days!!! We were so tired that we didn’t notice until the morning of check out ! And chair was broken

Partner

2/10

Poor

10 Jul 2026

Raul

Muy sucio y mala atención

2/10

Poor

08 Jul 2026

Lilyn

I'm not satisfy of our stay never book this super 8 again. I told the staff I need a refund for terrible accommodations.

Family_with_children

2/10

Poor

08 Jul 2026

Alexia

This was one of the most disgusting places I have ever stayed. The customer service was terrible, and both the staff and the manager were rude, unprofessional, and completely unhelpful. The room was dirty when we arrived, and the food was awful. I went to the front desk three separate times asking for the room to be cleaned and for the bed linens to be changed. The first time, a housekeeper came with fresh towels, pretended to mop the floor, and left without making the bed or cleaning the room. The second time, I requested clean towels again, but no one ever showed up. The third time, I placed all of the dirty bed linens on the floor and explained that the room was dirty and the sheets had never been changed. Instead of having housekeeping clean the room properly, the manager brought two clean sheets and expected us to make the bed ourselves. They also left all of the dirty towels and linens on the floor. I specifically asked for the bathroom to be cleaned because it had mold and a terrible odor, but nothing was ever done. I booked this hotel because it was listed on Expedia, and I expected it to meet at least basic standards of cleanliness and customer service. Instead, it was the worst hotel experience I have ever had while traveling.
I would not recommend this hotel to anyone. The customer service was unacceptable, the cleanliness was appalling, and the property was in terrible condition. I hope Expedia reviews this property's quality standards.

Family

4/10

Poor

08 Jul 2026

Angel

I stayed there for 2 weeks straight and my room got cleaned only once the whole time I was there there was trash on the outside of my hotel door for a week straight management has a bad attitude and smell

Partner

4/10

Poor

07 Jul 2026

Alonzo

Nothing you get what you pay for.. I've been in this hotel before is not the best but it's ok for the price but this room I got was trash.. front door didn't close great had to force it.. TV channels didn't work out felt like digital when it was cable half worked.. Microwave didn't work it had roaches only thing good was the ac and the fridge bed was ok.. I won't stay again

Partner

6/10

Pleasant

05 Jul 2026

Patrick

The property definitely need to over go a good shutdown for like 2 weeks and a deep clean my room was clean but the property it's self was not need paint work and some maintenance but staff was great/amazing A/C WORKS AMAZING. No weird room smell like some other budget motels but they need to do a deep clean and some updating

Self

4/10

Poor

05 Jul 2026

Marco

Al inició no tenían mi registro 1 hora esperando a una respuesta y eso por qué fui muy insistente con hoteles.com. la habitación charcos de agua en lavaboby refrigerador mucho hielo taza de baño suelta, champo y jabón no había y se miraron como unas 2 cucarachas. En el desayuno me dijo encargada que no había mantequilla .yinutos después saco unas pocas ya había terminado.

4/10

Poor

04 Jul 2026

Jose

First the door to 232 doesn't close properly it looks like it been forced open, the sink had what looked like sewage in it, the bathroom was really dirty the floors were sticky the closet had like some sort gel on the floor the bed looked like there was a hole in the middle of it, the table is about to fall apart besides the smell of pee in the parking I would not stay here ever again

Partner

2/10

Poor

04 Jul 2026

Omar

TV in the room wouldn't work, called several times just to be told at night that there was nothing they could do. Room was dirty when we checked in.

10/10

Exceptional

02 Jul 2026

Joanne

The sheets were clean and soft. The bed was super comfy. I took a very hot bath. Ac was cold and great ! There was a fridge for me to put my stuff in check-in was quick and easy. Very happy. Great price too.

10/10

Exceptional

29 Jun 2026

Maria

Personal servicial piscina y un rico desayuno variado

Pet

2/10

Poor

29 Jun 2026

Darren

My hotel room turned into an active crime scene during my stay, but the management would not give me a refund

10/10

Exceptional

29 Jun 2026

Omar

Nice place to stay in. Very comfortable.

2/10

Poor

28 Jun 2026

Brisa Maria

La habitación estaba sucia, pedi que la limpiaran y me dijeron que hacen los cuartos 1 vez por semana! Si necesitas 1 toalla o algo hay que pedirla y que no sea domingo porque ese día no te pueden dar shampoo, jabón ni toallas!
En si la limpieza es nula, la persona que atiende en desayuno con fatal actitud, se termina a las 10 y ella empieza a recoger a las 9:30, avienta las cosas, a veces ni te contesta, etc.
Lo único bueno de ese hotel es la chica de recepción que es una joven muy amable y la ubicación del lugar.

Partner

2/10

Poor

28 Jun 2026

Minelia

The room was not clean. Did not feel comfortable staying here but it was late and I could not get a refund.

Family

10/10

Exceptional

27 Jun 2026

Alejandro

Q

Self

10/10

Exceptional

27 Jun 2026

Ricardo

Great

10/10

Exceptional

26 Jun 2026

Rick

Good service and breakfast

2/10

Poor

23 Jun 2026

Carlos

I had my room switched 3 times! My first room had cockaroch s. My 2nd room the ac unit did not blow cold and my 3rd unit had flying cockarochs! Very dirty as well! I put a complaint in with the front desk, showed them pictures and was supposed to receive a discount on my next room today and tomorrow. Nothing was done!

Partner

2/10

Poor

23 Jun 2026

Shani

Staff was dismissive. The room had white stains on the chair and floor. The wall were very dirty. Very unpleasant stay.

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Joel

Outdoor was nice

Self

8/10

Excellent

22 Jun 2026

David

Getting adequate towels and washcloths was basically impossible. Housekeeping never checked on our room during our 4-day stay.

Friends_and_family Family

2/10

Poor

21 Jun 2026

Manuel

Muy sucio. No shampoo. Cabellos en el baño

Self

8/10

Excellent

21 Jun 2026

Richy

Floors were a little dirty. Toilet restroom was dirty from the outside. Stains, ac dropped working at 3am which was horrible. Super hot day.

Partner

6/10

Pleasant

20 Jun 2026

Jesus

Rooms are okay just very outdated, staff was helpful and the price was good for what you get. Especially in a pinch.

Self

8/10

Excellent

19 Jun 2026

Richy

Great prices and membership hells also.

Family_with_children

8/10

Excellent

19 Jun 2026

Belinda

CHECKING IN WAS CONFUSING AFTER USING THIS 3RD PARTY. I HAD TO CALL HERE AND GET THIS FIXED. NEVER HAD PROBLEMS BEFORE

Self

2/10

Poor

18 Jun 2026

Jeremy

We checked in expecting a standard stay and ended up counting down the minutes until checkout.

Bait-and-Switch Rooms: We paid for a king bed were given a queen instead of the king we actually paid for. To make matters worse, the designated \"non-smoking\" room heavily reeked of old cigarette smoke.

Abysmal Cleanliness: The room was completely neglected. The bathroom floor and bathtub were covered in hair from the previous occupants, and the room didn’t even have a basic trash can.

The \"Airport Shuttle\" Trap: They advertise an airport shuttle, but it is practically useless. When we asked about it, the dismissive front desk agent just pointed to a sign. The only available times are 3:00 AM and 10:00 AM. If you have a standard mid-morning flight (like our 10:45 AM flight), the schedule is completely unhelpful.

Breakfast Disappointment: The breakfast itself was decent, but they managed to fail at the most important part of a morning meal: they hadn't brewed any coffee.

Save your money and stay somewhere that actually cleans their rooms, honors reservations, and provides real customer service.

Partner

10/10

Exceptional

17 Jun 2026

zelong

Cheap clean and restaurant around the corner

Self

2/10

Poor

16 Jun 2026

mario

Toilet and tub very dirty

Self

6/10

Pleasant

15 Jun 2026

Richy

Breakfast is next level compare to other places! And the at that price point! They take care for their customers. Room floors were dirty hair bugs dirt.

Self

2/10

Poor

15 Jun 2026

Lakisha

Traveler's, do not be fooled by the price! This property is terrible! The picture on the website is misleading! I booked through hotel.com, thinking I was getting a deal. Upon check-in, I was placed in room 133. It was scary and horrible! I feel like it should of been condemned. The desk clerk acted as if she didn't know how to give refunds and make room changes. I said, \"that room is not what is pictured on the internet. I want to see those rooms.\" I never got to see an advertised room. She called her boss, whom supposedly was out of town. He told her to go see if the room was clean. I said, \"the housekeeping can clean only so much. This has to do with renovation amd management. That room is scary and should be condemned!\" He offered to refund me the next morning. I was passing through and was not sticking around until he showed up. So I said, \"change my room.\" He moved me to 126. It wasn't as scary as 133. It was a room that someone lives in on the property, most likely family. It was filthier than 133. They said it was no smoking. It had a distinct smell of stale cigarettes, dusty, 1/4 roll of tissue, trash on floors, stoppers in the sink and tub, no covers on electrical sockets, a rectangular hole in the wall, and a hooded black jacket hanging on the back of the bathroom door. I was over it by then. I prayed to the LORD, asking for a few hours rest and to not see any insects or pests. I slept fully clothed, brushed my teeth with bottled water, and left early. DO NOT RENT!

Self

6/10

Pleasant

14 Jun 2026

arturo

In general the property was good enough.

Self

2/10

Poor

14 Jun 2026

Monica

This place was awful and disgusting. The room was not clean at all and there was sticky stuff all over the floor as if it wasn’t mopped. The bathroom door didn’t fit the frame and you could not shut it. The room smelled like cigarettes and the blankets were stained.

Family_with_children

10/10

Exceptional

12 Jun 2026

Steven

Incredible value and everything you need or want is there! Diner next door had great food. The breakfast at the motel was also great.

Business

4/10

Poor

10 Jun 2026

Sergio

Room was dirty bath tub was dirty and clogged up toilet would not flush bu hubby was able to fix it

Family_with_children

10/10

Exceptional

09 Jun 2026

Jessica

Had to take a cold shower

Self

2/10

Poor

09 Jun 2026

Michael

The manager is rude. The ace is trashed thr rooms weren't clean. Ghere was water dripping from the ceiling. The breakfast was horrible. Not cooked all the way. And to top ot off the manager was rushing us out at check out.

Partner

10/10

Exceptional

08 Jun 2026

Arturo Guaderrama

Good

Self

6/10

Pleasant

07 Jun 2026

Carolina

The hotel is okay for the price

Self

8/10

Excellent

07 Jun 2026

Oswaldo

Front desk is great. Pool is clean

2/10

Poor

07 Jun 2026

michael

The manager came to our room on the second night or day we were there and said we had to put up a one hundred dollar deposit but he couldn't tell us why and why on the s3cond day we were here. Then he said we had to get out of the room and couldn't have time to pack our belongings. He saud he had someone to rent the room but it hadnt even been cleaned yet ..we said were packing as fast as we can he then said its not about trying t9 you have to vacate the room now.he was very mean and rude for no apparent reason. He talked to m6 friend like she was a dog.she him we will be out as soon as we get our things and 8f he didn't like i5 he could shove it.i would never stay here again for a m8llion dollars. I've never been treated like that b6 any buisness.im 70 years old and ver6 ki d to everyone.he should not be in that manager position because hes a jerk. Dont spend your money at this hotel its not a good place.and make them explain everything up front all costs so your not surprised like we were. Buyer beware.

Friends_and_family Friends

10/10

Exceptional

07 Jun 2026

Edward

Quite place

Self

2/10

Poor

03 Jun 2026

Mohamed

Horrible

Self

8/10

Excellent

01 Jun 2026

Ramana

The air conditioner was making a noise and it was disturbing. Room # was 102.

Self

10/10

Exceptional

31 May 2026

Jason

Be careful when booking online….I accidentally booked a smoking room. The lady helped switch it for me despite it being a Saturday night.
The room was descent and the pool was refreshing.
The cherry on top was the breakfast we ate before we got on the road.

Family_with_children

8/10

Excellent

31 May 2026

Omar

Room was clean but some trash bags were yet to be picked up around the property.

Self

10/10

Exceptional

30 May 2026

Richy

Room was okay. Clean. Price is best In town. Staff was great!

Self

10/10

Exceptional

29 May 2026

Sherwood

Good breakfast

10/10

Exceptional

28 May 2026

Vincent

Check-in was easy. The room was very clean. It was quiet.

6/10

Pleasant

27 May 2026

Jerry

Room was fine, but door didn't open & close properly. Had difficulty getting into the room more than once. Had the room key reprogrammed once, but that wasn't the problem. The door itself was faulty. Inside the room, no printed guide for the TV, so it was hard to find anything to watch without going channel by channel. Also no alarm clock in the room, so I just used my phone. Meager accommodations, but priced accordingly, so it was fine. Mainly stay here cause they have a free shuttle to/from the airport. People who work there are nice.

Self

6/10

Pleasant

25 May 2026

Norberto

The bathroom handle plugger was broken inside pull chain broken. Room looked worn and didn’t feel so clean. Only gave us one little piece of soap.

Partner

10/10

Exceptional

24 May 2026

Javier

If you need a place to lay your head for a night. The price was good.

Self

10/10

Exceptional

22 May 2026

Oswaldo

Room was clean. AC cold. Door on 128 needs repair. Pool was clean. Free breakfast was good. Check in easy

Partner

10/10

Exceptional

21 May 2026

Maria

I like that we can stay in peace and not be bothered. Very friendly environment. Thank you

Family

10/10

Exceptional

20 May 2026

Manuel

It was perfect like always

Partner

2/10

Poor

20 May 2026

Clifton Lewis

Checked in to this place. The room I booked wasn't the room I received. Went to front desk to complain about it. I was asked for my confirmation number and they didn't even type anything in the computer. Just told me that was the room I booked. Trash and drug addicts roaming around. Couldn't even smoke a cigarette outside without being asked for 1. Room was dirty and the ac made a load noise when turned on. Asked front desk for soap and was told there was some in the room. There wasn't any. Had to go to a store and buy my own. Bathroom toilet seat was lose. Girlfriend could sit on it because it would slide around when she did. They said someone would come fix it but nobody ever showed up. They did offer a shuttle from the airport which was the guy at the front desk who drove like a maniac from the airport. We o opted to take a Uber to the airport when after check out. In the morning they were doing a roof repair making it impossible to sleep in the morning.

Partner

6/10

Pleasant

20 May 2026

Geethu

Affordable stay,Good breakfast ,wonderful staff but room smells dusty

Family

2/10

Poor

18 May 2026

Erendira

Not clean at all. Front desk not friendly. Breakfast ok.

Family

2/10

Poor

17 May 2026

Isai

Its dirty, outdated and very poorly maintained, the pictures and ratings are very deceiving, and the staff is very rude, no people skills and not helpful at all

4/10

Poor

16 May 2026

Jodi

Not a great experience

Self

10/10

Exceptional

16 May 2026

Maritza

everything was clean neet , All was great every time I go to El Paso Texas that we be always my stop. Thank you all.

4/10

Poor

16 May 2026

Johanna

The price was honestly the only positive thing about this stay, which is disappointing because the reviews led me to believe this was a much better place than it actually was.

The room was extremely dirty and poorly maintained. There was soapy, slimy water left sitting in the soap tray in the bathtub/shower, and while the floors looked like they may have been mopped, they clearly had not been swept first because there were dirty tracks all over the floor. There was old coffee splattered and dripping down the wall that had never been cleaned, and we even found a bug on the bed.

The room itself felt very run down. The doors looked like they had been kicked in at some point and would not close or lock properly. There was a huge gap under the door where sunlight came through, which also made it seem like insects or other critters could easily come inside. The mattress was old and worn out, sinking badly in the middle and making it uncomfortable to sleep.

The continental breakfast was probably the most decent part of the stay, but even that was concerning because food was left uncovered with flies around it.

Overall, I felt very misled by the reviews and would not stay here again. Cleanliness and maintenance standards were far below what I expected.

2/10

Poor

16 May 2026

Flor

The room was a nightmare super smelly and dirty. Very outdated but that was the least of the problem.

Self

2/10

Poor

16 May 2026

vahid

Very bad! A lot of mosquitoes in the room and was very bad room. It was bet clean!

Family_with_children

10/10

Exceptional

15 May 2026

Dennis

For the price we paid, the room was very nice compared to two and three times the expense of other hotels within the past 2 weeks experiences in the same city of El Paso.

As far as the amenities such as a gym or the swimming pool, they are quite substandard. The pool is 0% usefulness, but if the pool gets cleaned in the near future then maybe it'd be a good summer time stop. The gym is at 40% usefulness.

The purpose of our stay was to sleep, and therefore it worked very nicely to that end.

Family

4/10

Poor

15 May 2026

Julio

Cada ocasión que me hospedo salen cucarachas y la limpieza de habitaciones a pesar de del mala es cada 3 días

Self

4/10

Poor

15 May 2026

Walker

My room was dirty and bugs were in the bathtub.

Self

10/10

Exceptional

14 May 2026

Jezebel

I would recommend this place very comfortable and nice

8/10

Excellent

13 May 2026

Omar

My stays there have always been pleasant however some other occupants can get loud with their music

Self

6/10

Pleasant

12 May 2026

Ana

It's disappointing when you fill for a special request and they don't honor it.I have problem going up the stairs,I got the room but I had to go up the stairs.

Partner

10/10

Exceptional

11 May 2026

Monica

Good service

Partner

2/10

Poor

11 May 2026

Yvonne

Room was dirty and smelly. Mattress had a burn hole
In it

Family_with_children

2/10

Poor

11 May 2026

John

Room was trashed and nasty, it was crack central, think of the worst slum hotel in your city and this is it. Mold, dirty beds, cockroaches, blood on the lamp and walls, ect

Family_with_children

4/10

Poor

10 May 2026

Robert

The office lady was nice, she said I booked a smoking room. She offered to change it. Room was ok later a couple roaches in the bathroom. It was cheap price

Self

2/10

Poor

09 May 2026

Virginia

It was very sad to see hotels gouge their prices like this one. To make it worse, the room was very dirty. How hard it is to use a cleaning rag to remove some of the grime? I’ve never encountered a hotel requiring a $100 CASH deposit. Oh and I forgot to mention the roach.

Family

2/10

Poor

08 May 2026

Ichiro

Due to BTS concert, there were very few hotels left and all of them were super expensive... This hotel looked fine in the photos, but the actual hotel was quite awful... Well, if the price was reasonable, then I would have rated higher, but with the price we paid, I have to rate at these ratings unfortunately...

Partner

2/10

Poor

07 May 2026

Alicia

Breakfast

Family

2/10

Poor

07 May 2026

Sergio

Not visited

4/10

Poor

06 May 2026

Marco

Really duty the room and the property that’s terrible

Family_with_children

4/10

Poor

06 May 2026

Irene

Sink & tub were clogged, requested service no one available. Was offered a plunger for which I had to go get it.
Phone was not plugged in, had to search for phone line cord

Friends

2/10

Poor

05 May 2026

Anita

Dead roaches

8/10

Excellent

05 May 2026

Samiullah

Property was decent considering what price I paid. But I believe cleaner could have done a better job. But it wasn't too too bad. Staff was ok. Pool wasn't usable it was really bad.

Self

2/10

Poor

05 May 2026

Bianey

Poor service

Friends

10/10

Exceptional

05 May 2026

Judith

Clean room. Good breakfast

Self

10/10

Exceptional

04 May 2026

Leticia

Breakfast was freshly made clean rooms

2/10

Poor

04 May 2026

Laura

la TV no funcionaba, la cama estaba sucia no cambiaron las sabanas, a medio baño se iba el agua caliente, habia una cucaracha aplastada en puerta del baño, todo HORRIBLE, pague por 3 noches, no me quede la 3ra noche era asqueroso, solo fuimos al concierto y a dormir y al dia siguiente nos regresamos a casa

Family

2/10

Poor

04 May 2026

Karen

Was given a smoking room, and i asked to be changed to a different room just a few minutes after checking in.

Beinf pregnant i could not stay in that room. As the room stunk and was unbearable.

Tried a rwfund but the owner was extremely rude.

Would never stay here again.

Partner

2/10

Poor

04 May 2026

Heather

After booking the room about a week or so in advance they called me to tell me the cancel my room because they were full. Mind you this was about 4 months out. I said no that who ever booked after me should have to cancel. A week later they called me to tell me that “my room” had a water leak so I valued t stay here anymore. I was confused as to why am I the one assigned to a room that still has over 3 months before I arrive. After talking to the owner they said it would be fixed and that I could come.
Fast forward. Get to the airport and call the hotel for the “shuttle”. After waiting 45 mins and calling back I got a there is a lot of traffic excuse. Well the shuttle was an old van without a logo so I didn’t know to get in the van till front desk called me to tell me to get in. Middle seats were broken so you had to squeeze your body and bag into about a 10” space. I saw no traffic on the way back so they either didn’t send the van or they just didn’t care too.
I get to the hotel and all of a sudden without warning I was suppose to have a cash deposit for the room. I didn’t have a debit card or that much cash to do so. The room was dirty. Blankets, floors bathroom with mold on the ceiling and the bathroom was pieced together and barely functional. Best of all there was a photo on the wall to cover what I believe to be a hole. We went to a near by store and bought pillow cases, blankets, and cleaning supplies. Didn’t use the pool as we didn’t have time. Breakfast was good.

Friends_and_family Family

6/10

Pleasant

04 May 2026

Chris

The check-in was a smooth process until I was told there was a $100 cash deposit. I was never notified that I would need to put that amount down as a deposit but after checkout, I did get the money back. It was just a bit inconvenient since I didn’t have cash on me. The room itself was OK. The bed cover had holes from what looked like cigarette burns. There were some stains on the ceiling & the wall. The leg of the table looked like it was about to break, the fan exhaust in the bathroom did not work, the walls are super thin, and you can hear the conversation next-door and lastly, the shower only lasted a few minutes of hot water before it went to cold water.

Partner

8/10

Excellent

03 May 2026

Karima

It was clean but the fridge didn’t work

Partner

2/10

Poor

03 May 2026

Harold

Room smaller than pictures in the advertised, didn't clean my room, price was like a 5 star hotel,rude desk attendant.