Name: Quality Inn Airport East
Address: 900 Yarbrough Dr., El Paso, 79915, US

2/10

Poor

11 Jul 2026

Erica

Dirty room no towels to shower told to wait 4 hours. Barely any amenities no breakfast only eagles you make and it was very unkempt. Staff had friends and kids in lobby more concerned with them then customers. Won't answer phone. Was not worth the head ache

Family_with_children

2/10

Poor

07 Jul 2026

Argelia

The door doesn’t close right. The room was not clean was cockroaches in the middle of the refrigerator and the fridge was not clean, the coffee pot don’t work. I was very disappointed. Don’t recommend it stay here.

Partner

2/10

Poor

02 Jul 2026

Aaron

This hotel is literally falling apart. The entrance roof has been destroyed for what looked like a tall truck and hadn’t been fixed for years. The cigarette burn marks on the room floor first looked like cockroaches everywhere ( there was atleast 30 burn marks throughout the room), the shower was clogged and had about 6” of water by the time my shower was over, the water pressure was horrible because it was halfway from the running bath water to the shower head you couldn’t pull the plunger up anymore, and you couldn’t adjust the water temperature in the shower, it was stuck to like warm.
The security of the area was poor, very ghetto area. 10/10 do NOT recommend this to anyone

Family

2/10

Poor

01 Jul 2026

Christian Zane

Front desk is very rude and sooo not helpful.

2/10

Poor

01 Jul 2026

Minerva

Do not bother! The building was old, didn't look like any of the pictures on the posting. It felt completely unsafe and staff was less than helpful. I checked out after 5 minutes in the room, which was dirty and tun down, only to be lectured by front desk about no refunds. Definitely NOT worth it!

Family_with_children

8/10

Excellent

30 Jun 2026

Ricardo

Pool not available

Partner

8/10

Excellent

30 Jun 2026

Sylvia

The pool was not available through out the stay.

Partner

2/10

Poor

21 Jun 2026

Harry

The shower didn't work, water wasn't running. There were not enough tw

2/10

Poor

19 Jun 2026

Mariana

Si tienes a oportunidad de hospedarte en otro lugar, HAZLO este lugar es horrible, hay cucharachos y el personal es rudo y no hacen limpieza es barato pero horrible

Family_with_children

10/10

Exceptional

17 Jun 2026

zelong

For its price it's ok

Self

2/10

Poor

13 Jun 2026

Charles

We had reservations

2/10

Poor

10 Jun 2026

Scott

Where do I begin? The first room we got had no sheets and was full of garbage. We were given another but it had no towels. Front desk gives me the last 3 bath towels and nothing else. Learned pool was down for maintenance after other guests let their pets swim. Next morning went down for breakfast to find that they ran out before end time and wouldn't be refilling. Asked to be sure to get towels put in the room. Also asked for a call from the manager that I'm still waiting for. Elevator was down also. Came back from a day of events to find no towels. Checked front desk to find a brand new clerk (2nd night) and she could not locate any towels. Next morning went to breakfast at 7am to find it would not be put out.

This property is not worthy of the Quality name. Go anywhere else.

Friends_and_family Family

2/10

Poor

07 Jun 2026

Miriam

La verdad no debí de haber pagado la habitación. Desde que llegamos las instalaciones estaban deplorables. El lugar olía mal. Nisiquiera entramos a la habitación salimos corriendo de ahi. Nisiquiera me senti segura de poder pasar la noche ahi que deje la habitación pagada y nos fuimos a otro lado.

Family_with_children

4/10

Poor

04 Jun 2026

Linda

Not kept up at all

4/10

Poor

02 Jun 2026

Lorenzo

The heat in El Paso is at times VERY bad... I had to work, so I couldn't take the family out to a water park, so I got a hotel with a pool so we could cool down a bit. The staff was GREAT, very helpful and willing to make it all happen. Our room was clean, smelled good and all linen was clean. I was able to work on my business emails, phone calls and planning. The pool was bright and clear, enclosed and safe for kids. The issue was the AC in the hotel room. The AC kept blowing hot air, and I heard from other guests that they had been complaining about that, too. I was hopeful that as the day went by, and once the sun was down it would cool down, but it did not happen. My family, and even my dog (which is great that they admit pets) were VERY uncomfortable. Instead of staying the night, we ended up leaving at around 10pm. Front desk staff was comprehensive, and we know it's something out of their reach. They couldn't accommodate us in another room since they were taken or unavailable. If only the AC would work well, I would return during the summer.

Friends_and_family Family

2/10

Poor

31 May 2026

Paul

After checking in found ac not cooling after taking to the staff we changed rooms. There we found the ac not working at all.
So we asked for a refund and left.

Partner

2/10

Poor

30 May 2026

Ángel

They are rude, there was no hot water for 4 days since the day of my arrival, they don't give you towels the staff is absolutely usless and not helpfull. They declined to give us breakfast because they didn't have any silverware and claimed they had not gone grocery shopping so there was no breakfast. This is the absolute worst hotel ever. DON\"T STAY HERE!!!

Even the manager is not helpfull. Specially the old lady at the front EXTREMELY RUDE!!

Family_with_children

2/10

Poor

30 May 2026

Jorden

If I could rate this any lower I would. When we arrived, we found out there was no hot water available and because it was a long weekend they could not guarantee it would be on during our stay. We were not called prior to arriving that this was an issue, and we did not check in because of it. The person at the front desk was extremely unhelpful and wouldn’t do anything to help remedy the issue. He refused to call a manager or anyone higher up, he also refused to give me corporates number. He also wasn’t willing to even give me something in writing to support the fact that they didn’t have hot water- thankfully I did get something. The hotel is now dodging Expedia’s calls and I am unable to get a refund. Expedia itself did remedy the situation for me but the hotel isn’t. When we arrived there were homeless people in the lobby and parking lot, there was a foul smell in the lobby and over all just not as advertised.
Long story short, I will not be booking there again and had the worse experience I’ve ever had with a hotel. I would highly recommend booking elsewhere as you will not get a refund if anything were to happen during your stay..

Family

2/10

Poor

27 May 2026

Hector

Lock key was hard to open. I was told that I was required to pay a refundable $50 cash ONLY fee. No toiletries available. No continental breakfast and no water to drink. The place has poor maintenance and looks like it’s led to run down. To top it off front desk are rude and with an attitude.

Self

2/10

Poor

27 May 2026

Antonio

“Quality” Inn must be referring to the quality of disappointment.

They took a cash deposit faster than a casino takes your money, and somehow mine disappeared into another dimension because I never got it back. Stayed 5 days spent the first 3 playing pioneer simulator with no hot water. Nothing wakes you up like an ice-cold shower and regret.

The bed sheets looked like they survived multiple crime scenes, the bathroom looked abandoned by humanity, and the breakfast… honestly, I’ve seen gas station hot dogs with more nutritional value and dignity.

Then I took my kids to the pool thinking we could at least enjoy that. Nope. We were welcomed by a bunch of drunk dudes hotboxing the area like it was a music festival instead of a family hotel.

I ignored the bad reviews thinking, “Maybe people are exaggerating.” Turns out those reviews were being generous.

At this point, a truck stop bathroom and the backseat of a 2004 Corolla would’ve been a luxury upgrade.

If I could give this place 0 stars, I’d ask for a negative option.

Family_with_children

2/10

Poor

26 May 2026

Sandy

I rarely leave reviews but I had to warn people to not make the same mistake I did. This place is terrible! DO NOT STAY HERE!! Stained sheets, broken fixtures, the elevator felt like it was going to breakdown, and NO HOT WATER!!! Building is very poorly taken care of. Staff was not very helpful whatsoever! Book elsewhere!!

Family_with_children

2/10

Poor

23 May 2026

Claudio

.

Partner

2/10

Poor

22 May 2026

Heydi

.

Self

2/10

Poor

18 May 2026

David

The website pictures do not reflect the way the actual property is everything is broken breakfast is terrible or non-existent juice machines don't work showers don't work and the staff is extremely unhelpful do not stay here spend the extra couple hundred dollars to stay across the street

2/10

Poor

11 May 2026

Haywood

Sink with standing water and soup. Asked 5 times that they send somebody to fix it . They seemed to go out of their way to ignore me . They invited me to check out (Iwork nights so that would have been complicated) . It is a budget hotel but they seem to actively neglect the place . The employees just don’t care .

Self

2/10

Poor

10 May 2026

Joanne

Check in girl very friendly great customer service. First got assigned 121 bur AC didn't work. Moved us to 123 and found a dead cockroach in the room under the safe. Also foundold spots on the bathroom ceiling. Beds were comfy. Alarm went off and didn't stop for about 4 ish hours. Lastly, breakfast was nothing but waffles and milk or juice or coffee

Friends_and_family Family

2/10

Poor

10 May 2026

Alex

Rentamos un cuarto de hotel para salir de la rutina, y el primer cuarto que nos dieron no servía la televisión, fuimos a recepción y nos cambiaron de cuarto, PERO resulta que a una persona se le ocurrió activar la alarma de incendio alrededor de las 12 de la noche, al rededor de la 1 am tuvimos que desalojar el cuarto porque nadie tenía el código para desactivar la alarma y así sería asta que llegara un técnico.

Family

4/10

Poor

10 May 2026

ROSA ANGELICA

I definitely do not recommend it.

Family

4/10

Poor

05 May 2026

Aniya

We checked in around five and were asked to have a last-minute $100 cash deposit, despite already paying for the room which is kind of understandable with all the traffic going in and out of the motel. We were then greeted by a stuffy room, stained sheets, and blankets, a bathroom ceiling covered with black mold, and a fridge that was not cleaned out and contained old drinks from previous people.

Family

2/10

Poor

04 May 2026

Dulce

El peor hotel en el que me he quedado!!!!
La habitación estaba muy sucia
El aire acondicionado era muy viejo y sacaba mucho polvo
Los enchufes no servían ni tampoco la luz, solo una lámpara
La bañera estaba sucia y manchada
No había suficiente papel de baño
El agua caliente solo funcionó un día
El desayuno no fue suficiente para todos los que éramos
Las toallas estaban manchadas al igual que las sábanas
El suelo sucio y con polvo
Nuestra perilla no funcionó y tuvieron que cambiarla
No tiene cerradura por dentro
El hotel estuvo horrible
El personal es muy grosero y no le importa el cliente no tienen servicio al cliente

Partner

2/10

Poor

03 May 2026

Nicholas

Overall stay was not the best. Property is really run down and not kept. Many amenities were either old or damaged, and not clean. Room was not prepared well, stained and damaged bedding, dirty floor and dilapidated light fixtures. Countertops were not wiped down and curtains were broken and dirty. Outside was a mess, with trash carts out and trash laying around. Will not be staying here ever again or in this area.

Self

2/10

Poor

01 May 2026

Daniel

Have never done a review. Bad ..... , no fridge, well it was there but just for looks, asked for one for 2 days .food was picked up before the closing time , ran out of water, water wouldn't drain in the sink, non smoking area smell like weed night and day. The securety chain was all loose. There just for looks too. There was no quality in this Qualifying Inn .

6/10

Pleasant

27 Apr 2026

Tamra

,

2/10

Poor

27 Apr 2026

Rebecca

We had to switch hotels last minute because our kid wanted to swim and this was the closest one. The pool was nice other than the surrounding areas( landscape) was not taken care of. The room wasn’t the best. We were only given 2 towels for 3 people and when asked for some, they said they didn’t have any. When they knew we had 3 people checking in. We had to use bed sheets to dry ourselves off. One of the blankets had stains on it . The room we were given had a connecting room with a lock missing that you can see in from the other side and the door was broken making it feel very unsafe. The shower was dirty and the temperature fluctuated so much. I want my money back.

Family_with_children

2/10

Poor

26 Apr 2026

Ricardo

Completely disappointed, when I arrived at the hotel they told me that the system was down…. And they said that I had to wait hours for check in… I had an event to attend and I was needed to dress up, they don’t gave me the option to had a room and later check in when the system came back, so I went to another place to be on time for my event.
I called later and they denied me a refund!
Thanks for nothing!

Self

2/10

Poor

24 Apr 2026

Marlene

The linens were terrible, and the electrical outlets were not covered.

2/10

Poor

12 Apr 2026

ERICKA

Sheets and blankets was not clean, the smoke alarm wasn’t even installed, tv control didn’t work, restroom ceiling had mold, all walls were peeling off, door handle was broken and restroom door handle didn’t lock. The people next door were fighting all night, and you can hear everything from people passing on hallways. Only good thing was the location next to freeway and close to almost everything.

Friends_and_family Family

4/10

Poor

10 Apr 2026

Miguel

El desayuno qué dan es muy limitado solo hay cereal jugo pan tostado y wafles , pero ponen poco de todo y hay que estar pidiendo que pongan mas porque ellos no tienen a nadien que este al pendiente de poner mas cosas

Friends_and_family Family

2/10

Poor

03 Apr 2026

Knut

No warm water

Friends

2/10

Poor

02 Apr 2026

Mark

Oh where to begin… The first room I was given was infested with cockroaches.
Then the person who checked me in didn’t register me properly and I had a maintenance worker unlock my door while I was sleeping (I work nights) telling me I wasn’t supposed to be in the room. I politely explained the situation and they left. 30 minutes later a woman pounded on my door and very rudely told me I needed to get dressed and go to the office to talk to the manager. I asked her “why are you acting like I did something wrong here” to which she replied “I’m doing you a courtesy so we don’t call the police”…

I arrive at the office and proceed to go through an inquisition regarding who I am and what I’m doing in that room. I kept my cool and explained my situation and showed them my reservation and key. They were still skeptical. After about 5 minutes they found me in their system and said “you’re good”… that was it, no apologies, nothing.

If you like being treated like a criminal, this is the place for you!

2/10

Poor

31 Mar 2026

Aida

We paid for 2 nights and only stayed for 1 due to the fact that it was a very unsafe place to stay. People running and screaming throughout the night. Police sirens in the parking lot. Bolt on the door didn't work. Not clean at all.

Partner

2/10

Poor

29 Mar 2026

Ruben

Pictures on expedia are not the actual pictures on hotel and by the time you get there they wont give you money back…compare your picture on expedia with the ones i took thanks …ruben guzman 310 946 9517 i would appreciate my refund if possible

Family

2/10

Poor

29 Mar 2026

Ruben

This place is horrible….i booked 2 rooms , went up to rooms they where horrible i came back down and ask for refund because to dirty ugly …. Alot of drug activity going on … they did not give me refund so we end up going to the best western by the airport… mind you the pictures on expedia are nothing like the actual room or the property… pool is green , rooms are dirty and very sketchy palce to stay there with family…. Very mad for not giving me refund for both rooms… my name is ruben guzman and my # 310 946 9517 if you can please call me i would appreciate it…. I have pictires

Family

2/10

Poor

28 Mar 2026

sheryl

I have never been more terrified to stau in a motel in my life... first i was given keys to an occupied room
.. then the next room they key would not work... finally got into a room... the door was not secure it had daylight showing around all side the bar bolt lock was busted off so i could not secure my room... the tv screen was shattered... about 130am yelling and screaming outside.... 245 yelling and dods barking.... when i checked out i was told the night clerk abandoned his shift and left the motel un attended ...i would not recommend this hotel to my worst enemy

2/10

Poor

25 Mar 2026

Rithwik

Had a dead cockroach in our room. Property looks run down. View from the hotel is good.

10/10

Exceptional

17 Mar 2026

Fernando

Thx

Family

4/10

Poor

16 Mar 2026

Angela

The rooms were upsetting , to many parties going on and was very loud.

Friends_and_family Family

2/10

Poor

12 Mar 2026

Yevgeniy

Worse hotel ever, they didn’t even have towels in the room, when I asked at the front desk, lady said-I have only one towel, there were two guests in the room, room wasn’t clean, hairs in the shower . Never stay again in this place

Partner

4/10

Poor

10 Mar 2026

Ruby

There was no linens at all in room and the whole time never came and asked if I needed anything!

Self

2/10

Poor

07 Mar 2026

Pamela

The first one I stayed in was missing a bult lock and the smoke detector was missing w wires coming out .. then I moved rooms to a whole other one w the same issue. It was 2am I was to tired to get another room or complain.. the second room light glitched wasn't cleaned right was missing things inside like toilet paper all half way used. Complete nightmare didn't even sleep well at all

6/10

Pleasant

06 Mar 2026

Martin

They are no towels on my room until Thursday morning...

Friends_and_family Family

2/10

Poor

04 Mar 2026

Amanda

Grouse man!!!! This place is so filthy
No propper linnen just two sheets for the top, floors are so dirty! Shower curtain is torn, no bath plug, ac not working. From the reception to the room, everything is dirty, when I complained the lady spoke spanish and act as if she didn’t understand me

Friends_and_family Family

2/10

Poor

02 Mar 2026

Ruby

To start at check in staff didn’t bother to let me know what time breakfast happens. The property is falling apart. It’s very dirty. I stayed 3 nights only because I was going to a family emergency and didn’t have the mental capacity to move to a different hotel. The room was dirty, we found a big water bug. Hard to get warm water in the shower. Cigarette burns in the toilet and shower despite it being a smoke free room. The pool is green. Parking close to the front was difficult at night. Due to the terrible condition of the hotel we didn’t even bother to go down to the breakfast. The room floor was slanted and the AC didn’t really cool. Overall the worst property I have ever stayed in.

Partner

4/10

Poor

01 Mar 2026

Christopher

Poor cleanliness.

Self

2/10

Poor

01 Mar 2026

Judith

The first room didnt have light bulbs, got moved that room didnt have hot water, towels, no remote for tv and just a sheet for the bed, moved to a 3rd room were the sheets had stains, no toilet paper or towels

Partner

10/10

Exceptional

26 Feb 2026

Francisco

Good staff

4/10

Poor

16 Feb 2026

Bonnie

The room wasn’t ready when we got there and plus there was roaches in the room an a big water bug

Leisure Partner

2/10

Poor

16 Feb 2026

Nohemi

Rooms smelled like weed. Got another room: this room had pee stains on both beds, dirty walls, the shower head was very low, the fridge was disconnected, the television got zero channels, there was no breakfast offered, and they ran out of towels, elevators were dirty. I do not recommend anyone staying here.

8/10

Excellent

14 Feb 2026

Pedro

Staff was extremely friendly. The wifi didn’t cover my room. Next door to Rudy’s Texas BBQ. The place could do with some upkeep. One of the steps in the stairs is breaking.
Hot shower and comfy bed.

Business Self

10/10

Exceptional

13 Feb 2026

Joseph

Wasn’t terrible, and the room was nice enough.

8/10

Excellent

06 Feb 2026

Marlon Jay

Ok

8/10

Excellent

31 Jan 2026

Francisco

The property needs to be updated the room was very old.

Leisure Family

2/10

Poor

29 Jan 2026

Maxim

Everything very dirty, nothing matches the pictures.
once I get into room - there were no towels. I went down - asking manager about it. Then in one hour went back again - no towels. Manager says - he don't have an access to laundry room...
Only in the morning I received towels from another manager. After breakfast my key was not working. After 2 times going to the front desk back and forth manager came along with me and opened door with another metal key.
TV set not working, breakfast was a piece of... Nothing was there at 8:15. No milk, no yogurt, no fruits, NOTHING!!!!

This location is the worst I ever stayed in my life!

Business Self

4/10

Poor

26 Jan 2026

Rose

Shower didn't work, no hot water. Toilet felt like it was going to fall down and we were on the 2nd floor.

10/10

Exceptional

25 Jan 2026

Eduardo

Great hotel to stay in when going to El Paso! Very clean and no bugs

Leisure Partner

2/10

Poor

19 Jan 2026

Freddie

Well first of all my key wouldn't open the door. Went to the front desk and felt like i was bugging the front desk attendant. And then the hot water was barely luke warm. Yhe room didnt ha e to towels, toilet paper and cold draft was coming thru the front door. Finally waa given a different room nezt door to the original amd had the same problem with the key. Room was dirty didnt have a comfortable night needless to say. That same night i tried to cancel the next night. But im still waiting for my refund. DO NOT RECOMMEND THIS HOTEL AT ALL.

Leisure Self

2/10

Poor

18 Jan 2026

ROBERTO

no breakfast

Friends_and_family Family

2/10

Poor

17 Jan 2026

Adrian

When I arrived there were two people behind the counte; however they were having a personal conversation with two people and although they did attend to me it was more rushed so that they coold get back to the conversation. When I got to the room, the number as written on the wall with what seemed to be a sharpie, inside the room was dingy, and it had a smell! There was was no remote to the tv and it seemed that they only had basic channels. Not all outlets worked had to look for one that worked. So I had to switch devices to charge them up. There was visible wires coming out of the back of the tv going all o er the place. Not visually pleasant. Wanted to take a shower however didn’t because it was filthy there were stains in the tub that I couldn’t explain. There were no towels nor were there any toiletries. No hangers to hang my cloth! Needless to say it wasn’t my best stay! Actually it was one of my worse motels that I’ve ever stayed at! I wouldn’t recommend this motel at its current condition at this time! Hopefully they do somethibg about this motel to keep clientele coming back! As for me,I probably not stay at above Qualiry Inn.

Business

2/10

Poor

17 Jan 2026

Joseph

Run down, room key didn’t work, nobody to help.

Business Family

2/10

Poor

12 Jan 2026

maria

I need a call back I did not stay there due to conditions and certain things that were happening around the building was very unsafe for my family and I

Business_and_leisure Family_with_children

10/10

Exceptional

10 Jan 2026

Cynthia

Clean room with comfortable bed.

Leisure Partner

8/10

Excellent

09 Jan 2026

Lynn

Room was nice and staff friend.y but floor had not been swept.

Leisure Family

6/10

Pleasant

07 Jan 2026

Dalton

Courteous staff, rooms for is not impressionable and room not to cozy.

Leisure

2/10

Poor

07 Jan 2026

Patricia

There were blood stains on the duvet. I took pictures of the bedding as proof. They didn't offer housekeeping services, so I had to change the bedding myself. There were cobwebs in the coffee maker. When I called to complain they were rude and even charged me an extra day of stay. I have called the health department to report them. I also have filed a dispute with my bank regarding the extra charge for an additional day of occupancy. Do NOT recommend these facilities!

2/10

Poor

07 Jan 2026

Miguel A.

The hotel in general is filthy and unkept. The garbage containers in the hallways were overflowing. I reserved a King size bed whereas the room had a bed no bigger than a full. The entrance light was out of commission and the power outlets next to the tiny bed did not supply enough current to charge the phones. Lastly, the doors to the closet and the bathroom would not open or close correctly. Instead of Quality Inn we ended up staying at a roach motel. I am now exitant to use Travelocity for reservations.

Business Family

4/10

Poor

07 Jan 2026

Wiltonberg

Poor, Dirty and old, it needs a makeover.

2/10

Poor

06 Jan 2026

MARIBELLA

Staff was no where to be found , had to wait 10 mins to get help . When I arrived they didn’t even check my ID to confirm I’m the person booking so anyone can easily be in there . Rooms were dirty , smelly , had bugs .

Business Self

2/10

Poor

30 Dec 2025

Steven

The counter person was nice but that didn't change the run-down condition of the room. There were blood drops on the cover of one bed. The bathroom door had a hole punched in it from the inside. The bathroom floor was badly warped and the toilet leaned to the left as a result. We came in at 2am so no time for changes and left by 6am so we lived with it but it was definitely a bad experience.

Partner

2/10

Poor

27 Dec 2025

Macie

Horrible place. The pool was bright GREEN. The rooms were riddled with stains, burnholes, and visible handprints all over the window and headboards. Not to mention the hundreds of Pigeons living on each of the balconies, I was bombarded by 4 pigeons when I walked out onto the balcony. My room was PUNGENT with cleaning supplies that barely masked the smoking smell. Got a sore throat and migraine within 30 minutes of being there and only got relief when standing outside in the “hallway”. Of my party we had 5 rooms rented out, and they were all horrible.

2/10

Poor

27 Dec 2025

Wyatt

Room was disgusting. Ash holes in every linen. Unrecognizable body fullyids dried to the bedding, nightstand, and walls. Had to book a different hotel as I couldn't even spend a night there. Was also denied a refund.

Leisure Friends

4/10

Poor

25 Dec 2025

Melissa

I’m shocked this is a Choice brand hotel. You expect certain standards to be upheld as part of a national flag but they were not upheld in our room. Basic maintenance was lacking. The toilet paper dispenser was barely hanging onto the wall. I could have pulled it out if I wanted to. Stains in the bathtub- not sure if it was from hard water or if it just wasn’t clean. Microwave didn’t work. TV remote didn’t work. No Kleenex. No washcloths. The extra door lock (not sure what it’s called, the silver thing) was loose and not effective. Woke up at 3am to find roaches on the wall in the bathroom. Woke up at 7 am to find a huge roach dying on the middle of the bedroom floor. On the bright side, it was cheap and my car wasn’t stolen. I just wish I had been aware of the condition of the hotel before booking-but then I wouldn’t have booked here. There was a sign at the checkout desk that said “no refunds”. That was my first red flag. There is “not fancy but clean and maintained” or “not fancy, barely clean, falling apart”-this hotel was the later.

Leisure Family

2/10

Poor

22 Dec 2025

Elisabeth

The room was falling apart. The sink sprayed water. The continental breakfast was a joke.

Leisure Pet

8/10

Excellent

22 Dec 2025

Weihang

Pros: convenient location, comfortable room and bed.
Cons: old facilities with different kinds of defects, lack of maintenance. Breakfast is disappointing to say the least, much worse compared to the other Quality Inn I have stayed before.

Leisure Family

10/10

Exceptional

17 Dec 2025

Angel

Good hotel

10/10

Exceptional

17 Dec 2025

Sandra

Clean comfortable room. Conveniently located

Leisure Self

2/10

Poor

15 Dec 2025

Joseph

That place was absolutely disgusting and I can’t believe they are even in business

Leisure Self

2/10

Poor

06 Dec 2025

Randall

Holes in wall. Broken ice machines. Poor service. Plaster hanging from ceiling above bathtub. Stained bathtub.

Business Self

6/10

Pleasant

29 Nov 2025

pamela

Restroom in the room was in terrible condition. Shower drain was rusted. Corners full of dirt and lint. The house keeping left a dirty towel on the floor. Nats and silversish everywhere.

Leisure Family

10/10

Exceptional

18 Nov 2025

Jose

Offer nothing

Self

10/10

Exceptional

14 Nov 2025

Alfred

yes and yes

2/10

Poor

18 Oct 2025

Mustafa

It’s super dirty

Business

6/10

Pleasant

15 Oct 2025

Fernando

objects and apparatus seemed quite worn or deterioated, for example, the loo was leaking water from the bottom... in additon there was not water bottle courtesy

Leisure Family

2/10

Poor

07 Oct 2025

Gabriel

Ghetto.

Self

4/10

Poor

23 Sep 2025

Arianna

Eh,not the greatest stay

The room itself needs a top to bottom scrub down. Its just dirty.
The curtains had boogers or something stuck to them, all the towles and sheets had stains. Looked like brown stains.
Room smelt mildewy.
The balcony was disgusting. Didnt even go out there, had trash and tons of bird poop.
Our key card stopped working twice.

Partner

2/10

Poor

23 Sep 2025

Gilbert

It was very dissatisfying..upon my arrival, as I was needing to use the men’s restroom after a 5 hour drive, found there was No paper towels to dry my hands after washing..! The front desk service clerk responded by letting me know that their shipment hand not come in, so they are out of hand wipes…in addition, the clerk advised me that there was NO hot water as well & there was NO fix in site, since the hot water had been out since the night before…I asked if the hot water was not up & running by my 3:00 p.m. checkin time, could I be Refunded so I could book a room elsewhere, but I was advised that I would have to go thru the company (Expedia) for my refund…! It was a very displeasing experience..
I typically stay at this hotel due to its convenient location..! I will No longer be booking my stay at this hotel..!

Leisure Self

2/10

Poor

11 Sep 2025

Margaret

Shocking stay

Had two rooms. Dead Bugs in coffee after poured from carafe, breakfast served a joke. Room key had to be replaced every time we returned to room 180, Shower didn’t work in 180, curtains looked like they had poop in them at the bottom. Cracks in walls. Floor dirty and left dirt on rag when I washed my feet.

Friends_and_family Family

6/10

Pleasant

04 Sep 2025

Jorge

1. Repairs need to be completed i.e plaster & paint
2. Bath tub faucet leaking a gallon a minute
3. If you advertise breakfast then HAVE IT.

Business_and_leisure Self

8/10

Excellent

02 Sep 2025

Jorge

Nice stay