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Hampton Inn Ciudad Juárez

Ciudad Juarez · Mexico

Blvd. Tomas Fernandez 7770View location

8.8/10Excellent1,005 Reviews
Cleanliness8.8/108.8
Service8.8/108.8
Comfort8.6/108.6
Condition8.6/108.6
Neighborhood9.8/109.8
Amenities8.6/108.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hampton Inn Ciudad Juárez

Discover the convenience and comfort of the Hampton Inn Ciudad Juarez hotel, ideally situated just a brief five minute drive from the American Embassy, with a shuttle subject to availability.

Nestled nearby are the Antonio J. Bermudez Industrial Park, an array of dining options, and local attractions to explore at your leisure. Start your day right with our complimentary On-the-House hot breakfast.

Our hotel rooms in Mexico are thoughtfully appointed with amenities such as an easy to set clock radio, coffee maker, complimentary high speed Internet access, a versatile lap desk for work or relaxation, plush pillows, ironing facilities, and modern curved shower rods for added comfort.

Adjacent to our premises is the Cabanna Restaurant and bar, offering tantalizing dining experiences just steps away. Indulge in relaxation with access to our 200 comfortable rooms, outdoor pool, and well-equipped gym. At the Hampton Inn Ciudad Juarez hotel, your comfort and satisfaction are our top priorities.

Read more about this hotelShow less

We look forward to welcoming you with warm hospitality and ensuring a memorable stay in Mexico.

Located in Ciudad Juárez, Hampton Inn by Hilton Ciudad Juárez is in the business district, within a 10-minute drive of American Consulate and Paso del Norte International Bridge. This hotel is 10.1 mi (16.2 km) from Fort Bliss and 7.3 mi (11.7 km) from University of Texas at El Paso.

Stay in one of 200 guestrooms featuring LCD televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of a conference center and a meeting room. A shuttle from the hotel to the airport is complimentary (available on request).

Popular amenities

Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The seasonal pool will be open from March to October.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • A car is not required for transportation to and from this property.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

Plaza Portales 802 0.3 km / 0.2 mi
ITESM Campus Juárez 2.8 km / 1.7 mi
Technological Institute of Ciudad Juárez 3.4 km / 2.1 mi
Paso del Norte Cultural Center 4 km / 2.5 mi
Edificio de Posgrado UACH 4.1 km / 2.6 mi
Emotion Casino 4.2 km / 2.6 mi
Hospital de la Mujer 4.5 km / 2.8 mi
Plaza de las Americas 4.9 km / 3 mi
Rio Grande 2.6 km / 1.6 mi
Monument Mexicanidad 4.5 km / 2.8 mi
Plaza Juárez Mall 5 km / 3.1 mi
Estadio 20 de Noviembre 5.5 km / 3.4 mi
Chamizal Federal Public Park 5.7 km / 3.5 mi
Bridge of the Americas 5.9 km / 3.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Number of floors (main building): 5
  • hotel
  • MasterCard
  • Visa
  • City centre
  • Wheelchair-accessible
  • Car parkExtra charge
  • Electric vehicle charging stationExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
Show 23 more facilities & services
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • LaunderetteExtra charge
  • 24-hour securityExtra charge
  • Bellboy service
  • Hotel safe
  • Currency exchange facilities
  • Newspapers
  • Café
  • BarExtra charge
  • Smoking areaExtra charge
  • HighchairsExtra charge
  • Banquet hall
  • Meeting room
  • Printer
  • Audio-visual equipment rentalExtra charge
  • FaxExtra charge
  • Outdoor freshwater pool: 1
  • TV lounge
  • Breakfast
  • Non-smoking establishment
  • FitnessExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

AI

All Inclusive

Meals and selected drinks/services may be included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO QUEEN BED NON SMOKINGSTUDIO • QUEEN BED NON SMOKINGSTU.NM-QN

    Photos are not available for this room type.

    Hampton Inn Ciudad Juárez

    STUDIO QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE KING SIZE BEDQUADRUPLE • KING SIZE BEDQUA.KG

    Photos are not available for this room type.

    Hampton Inn Ciudad Juárez

    QUADRUPLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Hampton Inn Ciudad Juárez

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Hampton Inn Ciudad Juárez

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Hampton Inn Ciudad Juárez

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Hampton Inn Ciudad Juárez

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 5 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable8 photos

    Hampton Inn Ciudad Juárez

    DOUBLE TWO QUEEN BEDS

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Ironing set
    • Direct dial telephone
    • Shower
    • Bathroom
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Wi-fi
    • Tea and coffee making facilities
    • TV
    • Internet access
    • Hairdryer
    • Radio
    • Individually adjustable air conditioning
    • Satellite TV
    • Desk
    • Toiletries
    • Alarm clock

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 5 m²DBL.ST

    Photos are not available for this room type.

    Hampton Inn Ciudad Juárez

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Direct dial telephone
    • Tea and coffee making facilities
    • Ironing set
    • Bathroom
    • Shower
    • Hairdryer
    • TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Hampton Inn Ciudad Juárez

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Hampton Inn Ciudad Juárez

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Hampton Inn Ciudad Juárez

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 5 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable7 photos

    Hampton Inn Ciudad Juárez

    STUDIO KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Room amenities

    • Direct dial telephone
    • Shower
    • Wheelchair-accessible
    • Centrally regulated air conditioning
    • Ironing set
    • Bathroom

    Facilities with extra charge

    • Radio
    • TV
    • Hairdryer
    • Satellite TV
    • Desk
    • Toiletries
    • Alarm clock
    • Wi-fi
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hampton Inn Ciudad Juárez

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDSQUA.2Q

    Photos are not available for this room type.

    Hampton Inn Ciudad Juárez

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    Hampton Inn Ciudad Juárez

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Hampton Inn Ciudad Juárez

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    Hampton Inn Ciudad Juárez

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Hampton Inn Ciudad Juárez

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Hampton Inn Ciudad Juárez

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 26 m²DBL.H6

    Photos are not available for this room type.

    Hampton Inn Ciudad Juárez

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Hairdryer
    • Ironing set
    • Tea and coffee making facilities
    • TV
    • Direct dial telephone
    • Shower
    • Bathroom
    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Hampton Inn Ciudad Juárez

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory KING SIZE BEDBed in dormitory • KING SIZE BEDBED.KG

    Photos are not available for this room type.

    Hampton Inn Ciudad Juárez

    Bed in dormitory KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Hampton Inn Ciudad Juárez

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING BED NON SMOKINGSTUDIO • KING BED NON SMOKING • 1 Bedroom • 10 m²STU.KG-NM

    Photos are not available for this room type.

    Hampton Inn Ciudad Juárez

    STUDIO KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    10 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    Double bed 131-150 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-NM

    Room amenities

    • Ironing set
    • Bathroom
    • Tea and coffee making facilities
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Hampton Inn Ciudad Juárez

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hampton Inn Ciudad Juárez

8.8
Excellent
1,005 Reviews
Cleanliness
8.8 /10
Service
8.8 /10
Comfort
8.6 /10
Condition
8.6 /10
Neighborhood
9.8 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
20 Jul 2026
Kristina
The best hotel hands down, the breakfast was amazing and they take care of you with whatever you need!
Family
10/10
Exceptional
20 Jul 2026
Sergio
Todo muy bien solo un poco sucio el baño, encontramos muchos cabellos
4/10
Poor
12 Jul 2026
Roberto
Air conditioning was too loud, there’s a couple of night clubs right next to the hotel with music so loud we couldn’t get to have a good sleep music didn’t stop until 2 am bad experience
Family_with_children
10/10
Exceptional
06 Jul 2026
Abraham
Thanks for everything, enjoyed
Friends_and_family Friends
6/10
Pleasant
23 Jun 2026
Stefany
Air conditioning was not powerful at all had everyone sweating the whole trip
Friends
6/10
Pleasant
22 Jun 2026
Brenda
The Hotel overall is nice and great location. The only thing I'd like to mention is that the staff at the front desk weren't very attentive at night maybe because they were shortstaffed. But good hotel overall.
Family_with_children
10/10
Exceptional
20 Jun 2026
FELIPE
Clean room
Self
6/10
Pleasant
13 Jun 2026
Sean
Everything was great however there were 3 things to consider in making a choice elsewhere. 1.) the bed is pretty stiff. 2.) the hotel sits between 2 nightclubs. I had loud music blasting next door till 2 am. 3.) the breakfast was pretty weak. I think there could be some improvement there.

Aside from that, parking was nice with the security guard, check in was super fast and friendly. Staff was presentable and the hotel was very clean. The room was amazing!
Self
10/10
Exceptional
12 Jun 2026
Oscar
Good
Family
6/10
Pleasant
09 Jun 2026
Omar
A pesar de que mi reservación ya estaba pagada en linea, cuando llegue al Check in me volvieron a pedir todos mis datos, identificación y tarjeta lo cual hizo el check in algo lento.
El cuarto en general estaba limpio, pero la regadera estaba llena de sarro por lo tanto salía muy poca agua. Solo dejaron dos toallas en el cuarto y bajamos a recepción a pedir mas, pero el recepcionista dijo que teníamos que esperar hasta la mañana a que llegaran las personas de limpieza para poder obtener mas.
Ademas el cancel de la regadera estaba mal sellado y se salió toda el agua, por lo cual se mojo todo el piso del baño.
Nuestra habitación fue la 303.
Partner
10/10
Exceptional
06 Jun 2026
Ivan
Todo muy bien
10/10
Exceptional
30 May 2026
Monica
I came here with my elderly parents. I had 3 luggage and 2 personal bags. Staff didn’t offer to help bring my luggage to my room. I really thought that was bad.
Family
10/10
Exceptional
26 May 2026
olga
Exceptional thank you ……………
Friends_and_family Family
8/10
Excellent
11 May 2026
Daniel
Friendly staff. I tried paying with cash, but they didn't want to honor the price I got online; only paying with a card was able to get the price I reserved it for (the previous time we stayed there, they did honor the listed price with cash, either the Front Agent was new, he didn't wanted to go the extra step to honored it, or the property change their policy about it). Besides that, the Front Agent and the rest of the staff were very friendly and professional. The breakfast area is clean and big enough with plenty of seats; they just need to add something like bacon, sausage, or potatoes to their daily breakfast menu (for people and kids who don't eat eggs or beans). The previous time we stayed there, we had issues with the shower water pressure. This time, besides the water pressure not being enough, the showerhead had some scale on it, so not much water was coming out. They forgot to refill the shampoo, the room entry wasn't well swept, there's no coffee maker or microwave in the room, and the only microwave is in the Front Desk. They do leave the coffee and tea out in the breakfast area; there's a small fridge in the room. Beds are clean and comfortable, the sofabed, you'll have to bring an extra cushion or ask for extra blankets because you'll feel the metal on your back. Keep in mind that there's a club next to it. If you stay during the weekends, ask for a room next to the street, not facing the club.
Friends_and_family Family
10/10
Exceptional
02 May 2026
Martha
Muy buena locación ,y delicioso el desayuno ,muy placentero nuestra estancia.
Partner
2/10
Poor
24 Apr 2026
Amador
Staff does not provide any customer service. The showers are old, and water gets trapped in them. Very bad experience. Will not stay at the hotel again.
Partner
10/10
Exceptional
21 Apr 2026
Luis Carlos
Very clean place. I would stay here in the future.
Family_with_children
10/10
Exceptional
30 Mar 2026
Adrian
The was no water on the faucet around 6am, then later around 15 minutes after the water was coming out really ugly (yellowish) and air was coming out too.
I believe it was water pipes system “cleaning time”!!!
Friends_and_family Family
4/10
Poor
29 Mar 2026
Bobby
Don’t stay there !
Partner
10/10
Exceptional
16 Mar 2026
Karim
I wouldn't hurt if you updated your TVs to smartTVs.
10/10
Exceptional
03 Mar 2026
Carolina
Clean room, staff is super nice, breakfast is delicious 😋
Family
4/10
Poor
16 Feb 2026
JESUS
Lack of parking spaces, noice cleaning staff (5ft floor), very noisy environment on the outside.
Friends_and_family Family
10/10
Exceptional
16 Feb 2026
Susana
Great location. Nice decor. Clean rooms with comfy beds
Partner
10/10
Exceptional
15 Feb 2026
Miguel
Room was exceptionally clean and bed very comfy, AC worked excellent and staff was very friendly, only thing that didn't work was the small refrigerator inside the room, other than that everything was perfect
Partner
10/10
Exceptional
15 Feb 2026
Emilio
La habitación muy limpia y comoda
Friends_and_family Family
4/10
Poor
13 Feb 2026
carlos
We couldn’t fall asleep until the nightclubs next to hotel closes, music was so loud, I know is not hotel’s fault but because of that, I will not stay at the Hampton any more.
Leisure Family
8/10
Excellent
08 Feb 2026
Jose
Rooms were very clean, very close to the airport great place to stay …
Business_and_leisure Family
2/10
Poor
06 Feb 2026
Rodrigo
Dice que tienen shuttle pero no ofrecen el servicio de recogerte en aeropuerto y solo te llevan después de las 7:00am
10/10
Exceptional
06 Feb 2026
Monica
todo muy limpio y en orden.
Leisure Family
2/10
Poor
19 Jan 2026
yvonne
The hotel was ok but I was over charged when I got to the property. My balance on hotels.com showed total of $341 and when I looked at my bank statement they charged me $400 and when I went to talk to front desk they were rude and dry about the situation and claimed it was a foreign exchange charge which i understand a difference of 10 or maybe 15 dlls but not 60! I would suggest paying on the hotel.com app or staying somewhere else
Friends_and_family Family
8/10
Excellent
14 Jan 2026
cesar
it was a good stay
10/10
Exceptional
10 Jan 2026
Sergio
Great Day with amazing service Free Breakfast was great, chilaquiles and chicharron. Will stay next time here.
Leisure
8/10
Excellent
06 Jan 2026
manuel
everything very nice expect the personal at the front desk need to be friendly now the guy at the gate the older gentleman was real nice and polite they need to learn from him
Friends_and_family Family
6/10
Pleasant
03 Jan 2026
Lester
First room provided was not ready to use. Another room was provided. No shuttle from airport, only from hotel to airport. Shower faucet was akward to turn on because hand had to go through a hole in glass wall. Shower head meeds to be cleaned. No table to use for eating in room. Basic breakfast. Other than that everything was good, but pricey for Mexico,
Business_and_leisure Family
8/10
Excellent
02 Jan 2026
Manuel
too much noise
Leisure Family
10/10
Exceptional
25 Dec 2025
Antonio
Muy bien excellent stuff
10/10
Exceptional
25 Dec 2025
Juan Adolfo
Clean rooms, good atmosphere.
Leisure Family
10/10
Exceptional
20 Dec 2025
Hugo
Surprisingly good breakfast
Leisure Self
10/10
Exceptional
15 Dec 2025
Maria
Clean friendly staff great breakfast
Business
10/10
Exceptional
08 Dec 2025
Kristina
Breakfast was very good & many options to choose from! The parking was safe & good! The cleaning was good!
Leisure Family_with_children
10/10
Exceptional
05 Dec 2025
Dania L.
Room was clean and breakfast was really good
Leisure Family
8/10
Excellent
05 Dec 2025
UBALDO
Good
Leisure
2/10
Poor
30 Nov 2025
marco
No like
Partner
6/10
Pleasant
30 Nov 2025
Hugo
The facilities are dated for a Hampton. They charge Hampton prices they should have Hampton quality standards.
The shower basically floats the entire bathroom and part of the entrance every time you take a shower and this is a problem they are aware of but choose not to fix it properly because you can tell the erosion and rust on the bathroom walls and by the moisture damage all over.
Business_and_leisure Self
10/10
Exceptional
30 Nov 2025
LUIS HUMBERTO
Great experience
10/10
Exceptional
14 Nov 2025
olga
Todo muy bien.
8/10
Excellent
07 Nov 2025
Shamecca
Everyone was very nice. Rooms are very clean.
Business_and_leisure Family
10/10
Exceptional
03 Nov 2025
isaac
Limpieza, comodidad, servicio, como siempre Hilton es una garantia
6/10
Pleasant
03 Nov 2025
Armando Alberto
Picked the hotel because it included a shutte ride to the hotel. It did not. I was told no shuttle rides were available.
Business Self
10/10
Exceptional
27 Oct 2025
Carlos
Clean room, staff so friendly, breakfast very good.
Business Self
4/10
Poor
20 Oct 2025
Oscar
La propiedad es muy cómoda y buena, el servicio del personal de recepción es pésimo, súper mala actitud en todo momento.
Friends_and_family Family
10/10
Exceptional
19 Oct 2025
Armando
It has security on the parking, good mexican American breakfast, clean place
Leisure Family
4/10
Poor
18 Oct 2025
Dora
I was genuinely impressed with the property. It was clean and comfortable, with only small issues like a leaking ice machine and a stained duvet. Unfortunately, the terrible customer service ruined the stay. The front desk lady was rude and dismissive. When I asked for extra pillows for my mom, who has bad acid reflux, she questioned why we needed them and how many were already in the room. The same thing happened when I asked for extra towels it felt like an interrogation instead of basic hospitality. There was also no iron in the room. The hotel has potential, but the staff’s attitude made it a really unpleasant experience.
Leisure Family
10/10
Exceptional
04 Oct 2025
Luis
2 stars for the Breakfast
10/10
Exceptional
21 Sep 2025
Elvia
Los portales is right next door
Leisure Family
6/10
Pleasant
18 Sep 2025
Mara
Me gusta llegar ahi, pero esta vez no me agrado tanto… tenia un solo gancho en la habitacion, no habia burro de planchar, estaba muy oscura la habitacion desde el primer dia les dije y nunca arreglaron la lampara, la plancha nunca la guardo la señorita de lumpieza…. No se esta vez dejo mucho que desear
Leisure Self
8/10
Excellent
16 Sep 2025
Jose Luis Enrique
Very good hotel but breakfast is very bad.
Cool eggs and terrible teast.
Friends_and_family Friends
10/10
Exceptional
07 Sep 2025
Jaime
Safe places to stay ✨️
10/10
Exceptional
05 Sep 2025
Ivan
Todo perfecto
10/10
Exceptional
13 Aug 2025
Maximiliano
Excellent
Leisure Partner
2/10
Poor
13 Aug 2025
Jose
Terrible air conditioning
10/10
Exceptional
05 Aug 2025
olga
Exelent
Friends_and_family Family
2/10
Poor
28 Jul 2025
Verified traveler

Stay at another hotel

The shower drain did not work, the toilet seat was broken, the room was not clean when we arrived and smelled musty in the room. The towels were so old and scratchy would not recommend!
Friends_and_family Family
10/10
Exceptional
14 Jul 2025
Lady
It was really clean nice people
Leisure Partner
6/10
Pleasant
02 Jul 2025
victor
Is a good hotel to stay at. Very loud though.
Business
10/10
Exceptional
30 Jun 2025
Enrique
Muy buen servicio
10/10
Exceptional
19 Jun 2025
Maximiliano
Hood
6/10
Pleasant
16 Jun 2025
Antonio
Not so good.
Hot water wasn’t working
Friends_and_family Family
10/10
Exceptional
15 Jun 2025
Juan
All good
8/10
Excellent
15 Jun 2025
Crystal
Pool was very dirty. Overall staff was friendly and helpful. Room was clean, bed was comfortable.
8/10
Excellent
08 Jun 2025
Loisel
There was no hot water in the entire hotel.
Partner
10/10
Exceptional
06 Jun 2025
Armando
Good hotel for family, quite , nice pool
Business Family
2/10
Poor
31 May 2025
Hugo
There was no lotion asked night front desk was rude.
Leisure Self
6/10
Pleasant
23 May 2025
Norma
Had 3 reservation room, 204 room blinds were broken and sun was shining in at 7 a.
Room 212 blinds and air conditioner was not working and room was hot. For breakfast There was a waffle machine but no ingredients to make the waffles. I understand that there might not have been waffles for that day, but they could pick up the machine, so people don’t think that there is waffles when there isn’t any. Awesome I understand it. It was in Mexico. And maybe they were trying to show us Mexican food, but maybe you should have other selections other than beans and spicy pork chicharrones, I don’t eat pork, so maybe they should’ve had another selection for people that can’t eat pork,. They did offer yogurt with fruit, fruit was fresh. Orange was excellent but coffee was cold.
I have stayed at Hampton property in the USA many times and have never had these issues.
Also there was not a coffee machine in the room.
Front desk staff was very pleasant and apologize for all of these issues, but I know it was out of their hands
Leisure Family
2/10
Poor
28 Mar 2025
Daniel
El aire acondicionado era muy antiguo y ruidoso!! Demasiado ruidoso!! Las molduras de madera viejas, despintadas, carcomidas y rotas. Frigobar no enfriaba y solicitamos cambio. El agua de regaderas demasiado caliente. La alfombra vieja y desgastada. Desayuno demasiado básico. Alberca sucia y agua helada. No hay wifi en habitaciones.
Business_and_leisure Family
10/10
Exceptional
26 Mar 2025
Jackie
We really enjoyed staying in this hotel. This hotel is far from Consulate and Restaurants. They do have a shuttle service which you have to schedule in advance. Over all we had a great experience I highly recommend this place .
Business Partner
6/10
Pleasant
15 Mar 2025
Karen

Se escucha mucho ruido exterior de bares

En recepción el que atiende tiene mala actitud y el cuarto con muy mal aislamiento, se escucha música de bares muy fuerte hasta las 2:00am
Partner
10/10
Exceptional
05 Mar 2025
César
Good
8/10
Excellent
16 Feb 2025
Alejandro
Neat and clean but rooms are definitely not sound proof.
You can hear every conversation down the hall and in rooms next door
Breakfast was delicious
Leisure Partner
10/10
Exceptional
14 Feb 2025
Javier
The service excellent, the foof for breakfast good
Leisure
10/10
Exceptional
21 Jan 2025
Jose
Excelente.
Leisure Partner
8/10
Excellent
15 Jan 2025
Fernando
Showers need maintenance
Leisure Self
6/10
Pleasant
01 Jan 2025
Veronica
The place is awesome! Great place to stay because there are many things close by.
I try to book this hotel at least twice a year.
However, it was very unfortunate that when coming back from my event at night I decided to take a shower and to my luck after leaving the shower lots of cockroaches started coming out. It was so crazy and disgusting. I went to the front desk and they switched me to the room across but I notice when checking out there was dead cockroaches in the hall. This was very disappointing and I doubt I come back to stay.
Leisure Partner
10/10
Exceptional
15 Dec 2024
Irma
Convenient for the price, nice!
Leisure Family
10/10
Exceptional
14 Dec 2024
Alejandro
Safe
10/10
Exceptional
02 Dec 2024
Erika
friendly staff, breakfast buffet was great
10/10
Exceptional
24 Nov 2024
Mario
Very clean and modern hotel. If you can stand a little noise from the bars next door. But if you going to a wedding event, or social event near this is the best place to stay.
Leisure Self
6/10
Pleasant
18 Nov 2024
Carlos

This place needs TLC

The bathroom had black mold and the air conditioner was very loud.
Partner
8/10
Excellent
11 Nov 2024
Fernando
Good, clean and convenient
Leisure Self
10/10
Exceptional
10 Nov 2024
MARTIN
Liquor Establishments next door, NOISY.

Breakfast was EXCELLENT.
Family
8/10
Excellent
03 Nov 2024
Victor-Antonio
all ok
Leisure Family
2/10
Poor
29 Oct 2024
Mario Alejandro
Horrible atención de la chica de recepción el
Día de mi llegada
10/10
Exceptional
26 Oct 2024
Gustavo
.
Leisure Family
10/10
Exceptional
05 Oct 2024
Steven
Excelente!! Muy recomendable!!
Leisure Family
10/10
Exceptional
06 Sep 2024
Jorge
Like this place I will definitely go back
Leisure Friends
10/10
Exceptional
01 Sep 2024
Juan
They should put an air ventilator in the bathroom.
Leisure Family
6/10
Pleasant
31 Aug 2024
Erick
Old
10/10
Exceptional
21 Aug 2024
Josbith
Great
Leisure Partner
10/10
Exceptional
21 Aug 2024
Ninfa
The staff is very friendly
10/10
Exceptional
13 Aug 2024
Luz
Great stay

Location & surroundings

Hampton Inn Ciudad Juárez
Blvd. Tomas Fernandez 7770, Ciudad Juarez, Mexico

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Hampton Inn Ciudad Juárez

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