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Maria Bonita Consulado Americano

Ciudad Juarez · Mexico

v. Paseo de la Victoria #4451, 6View location

8.8/10Excellent1,392 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort9.0/109.0
Condition8.6/108.6
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Maria Bonita Consulado Americano

This modern hotel enjoys a strategic setting in the cultural surroundings of Ciudad, Mexico. Guests at this hotel will find themselves in close proximity to the Plaza Las Misiones, American Consulate and El Paso Zoo.

The hotel enjoys ease of access to a host of dining options, shopping opportunities and entertainment options. Guests will enjoy the attractive architectural design displayed by the hotel. The guest rooms are uniquely designed, featuring intricate patterns and a homely feel.

The rooms come complete with modern amenities, for added comfort and convenience. Guests will be impressed by the host of facilities on offer at this enchanting hotel.

Read more about this hotelShow less

Located in Ciudad Juárez (Las Misiones), Hotel Maria Bonita Consulado Americano is a 4-minute walk from Plaza Las Misiones and 7 minutes by foot from American Consulate. This hotel is 4.7 mi (7.5 km) from Ysleta–Zaragoza International Bridge and 7.7 mi (12.3 km) from Plaza Theater.

Make yourself at home in one of the 128 individually decorated guestrooms, featuring espresso makers and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and 2 meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • Pool access available from 9:00 AM to 9:00 PM.
    • Children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

Star Medica Hospital Ciudad Juarez2 0.2 km / 0.1 mi
Plaza Las Misiones 0.3 km / 0.2 mi
International Medical Clinic 0.5 km / 0.3 mi
American Consulate 0.6 km / 0.3 mi
Plaza Embassy Shopping Center 0.8 km / 0.5 mi
La Rodadora Espacio Interactivo 2.6 km / 1.6 mi
Central Park 3 km / 1.9 mi
Plaza Juárez Mall 4.2 km / 2.6 mi
ITESM Campus Juárez 4.4 km / 2.8 mi
Technological Institute of Ciudad Juárez 5.2 km / 3.2 mi
Plaza Portales 802 6.5 km / 4 mi
Rio Grande 6.9 km / 4.3 mi
Ysleta–Zaragoza International Bridge 7.5 km / 4.7 mi
Emotion Casino 8.5 km / 5.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2011
  • Total number of rooms: 128
  • Number of floors (main building): 6
  • Double rooms: 84
  • Junior suites: 10
  • Suites: 6
  • Executive rooms: 15
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Wheelchair-accessible
Show 61 more facilities & services
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Local and international calls
  • Car hireExtra charge
  • Secure parking
  • Airport Shuttle
  • Room service
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Bicycle storage
  • Newspapers
  • Luggage room
  • Clothes dryer: 3
  • BBQ facilities: 1
  • Grill/BBQ: 1
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Banquet hall
  • Air conditioning in Restaurant
  • Breakfast room
  • Conference room
  • Meeting room: 2
  • ProjectorExtra charge
  • PrinterExtra charge
  • PhotocopierExtra charge
  • Business centre
  • Indoor freshwater pool: 1
  • Indoor heated pool: 1
  • Children playground
  • TV lounge
  • Game room
  • Hot tub
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Hot breakfast
  • Breakfast a la carte
  • Buffet lunch
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Identification card at arrival
  • FitnessExtra charge
  • Billiards
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Maria Bonita Consulado Americano

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Maria Bonita Consulado Americano

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH BALCONYJUNIOR SUITE • WITH BALCONYJSU.BL

    Photos are not available for this room type.

    Maria Bonita Consulado Americano

    JUNIOR SUITE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO DOUBLE BEDS ONE BEDROOMFAMILY ROOM • TWO DOUBLE BEDS ONE BEDROOMFAM.2D-B1

    Photos are not available for this room type.

    Maria Bonita Consulado Americano

    FAMILY ROOM TWO DOUBLE BEDS ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO DOUBLE BEDS ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2D-B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ

    Photos are not available for this room type.

    Maria Bonita Consulado Americano

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Maria Bonita Consulado Americano

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 21 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable2 photos

    Maria Bonita Consulado Americano

    DOUBLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    Double bed 131-150 width, King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Tea and coffee making facilities
    • Grill/BBQ: 1
    • Game room
    • Indoor swimming pool
    • Billiards
    • Housekeeping
    • Bathroom
    • Cable TV
    • Make-up mirror
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Carpeted floors
    • Ironing set
    • Radio
    • TV
    • Hairdryer
    • Shower

    Facilities with extra charge

    • Washing machine
    • Mini fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB

    Photos are not available for this room type.

    Maria Bonita Consulado Americano

    FAMILY ROOM WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN TWO DOUBLE BEDSTWIN • TWO DOUBLE BEDSTWN.2D

    Photos are not available for this room type.

    Maria Bonita Consulado Americano

    TWIN TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Maria Bonita Consulado Americano

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Maria Bonita Consulado Americano

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room BUSINESSRoom • BUSINESSROO.BS

    Photos are not available for this room type.

    Maria Bonita Consulado Americano

    Room BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Maria Bonita Consulado Americano

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Maria Bonita Consulado Americano

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 21 m²DBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable3 photos

    Maria Bonita Consulado Americano

    DOUBLE DELUXE KING BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Room amenities

    • Billiards
    • Cable TV
    • Trouser press
    • Make-up mirror
    • Desk
    • Alarm clock
    • Wake-up service
    • Bathroom
    • Shower
    • Hairdryer
    • TV
    • Radio
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • BBQ Facilities: 1
    • Clothes Dryer: 3
    • Children playground
    • Game room
    • Indoor swimming pool
    • Housekeeping

    Facilities with extra charge

    • Mini fridge
    • Washing machine

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Maria Bonita Consulado Americano

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 21 m²SGL.ST
    SINGLE STANDARDPhoto unavailable1 photo

    Maria Bonita Consulado Americano

    SINGLE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Double bed 131-150 width, King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Ironing set
    • Tea and coffee making facilities
    • Radio
    • TV
    • Hairdryer
    • Shower
    • Bathroom
    • Wake-up service
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible
    • Trouser press
    • Make-up mirror
    • Desk
    • Wi-fi
    • Cable TV
    • Housekeeping
    • Indoor swimming pool
    • Clothes Dryer: 3
    • Grill/BBQ: 1
    • Carpeted floors
    • Alarm clock

    Facilities with extra charge

    • Washing machine
    • Mini fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Maria Bonita Consulado Americano

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Maria Bonita Consulado Americano

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Maria Bonita Consulado Americano

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Maria Bonita Consulado Americano

8.8
Excellent
1,392 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
8.6 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
02 Aug 2026
Jorge
Parking need more light to dark in night time
10/10
Exceptional
02 Aug 2026
Selvin
Everything was great. Breakfast was also good. Only the washers were not working at the moment. But staff was very friendly.
8/10
Excellent
01 Aug 2026
gilberto
It’s good because it’s close to the consulate, but we didn't like the restaurant service; my wife couldn't go down for breakfast, and they don't allow you to take breakfast to the room—you have to speak to the manager to arrange it. They did eventually allow it, but they were unpleasant abou
10/10
Exceptional
31 Jul 2026
Alejandro
This stay is a must if you're traveling to the city it's in. It's in the best location and one can go to where they need to go walking or by car. It's in a safe area and you can be safe walking even during the late hours of the evening. It has a very heartwarming staff. This place is perfect and would stay in it over and over again.
2/10
Poor
31 Jul 2026
Guillermo
There is no electricity at night and no service, so there was no air conditioning.
10/10
Exceptional
29 Jul 2026
Jose luis
My recommend to my brother they were amazed with the beautiful hotel nd helpful staff
8/10
Excellent
27 Jul 2026
Jorge
My Room 328. It’s brand new and obviously clean, we loved it, the breakfast buffet is poor but tasty, and they offer an option to pay Extra so you can get into the big Restaurant buffet, the water in the pool seems very dirty
10/10
Exceptional
26 Jul 2026
Maria
I have no complain.
Breakfast all you can eat mexican food and I love that they have decaffeinated coffee. It is located close to a shopping mall.
It does have a mexican buffet restaurant inside. The inside building is beautiful. All mexican style, even the furniture. The environment is nice and joyful.
10/10
Exceptional
26 Jul 2026
Daniel
Love it
10/10
Exceptional
26 Jul 2026
Juan
I love it
2/10
Poor
25 Jul 2026
Jared
Not a good experience
10/10
Exceptional
25 Jul 2026
Jorge
Excellent hotel great location
6/10
Pleasant
24 Jul 2026
Jorge
leave the A/C ON in the room just a little bit so the guest doesn't feel the hot of room
10/10
Exceptional
21 Jul 2026
Ivan
Excellent experience
Family_with_children
6/10
Pleasant
20 Jul 2026
Carmen
it is ok but needs maintenace
Family
10/10
Exceptional
20 Jul 2026
Pedro
Perfect
Partner
10/10
Exceptional
16 Jul 2026
Miguel Angel
5-stars!
My small complaint was the wifi wasnt the greatest but the food was amazing, staff was helpful and other was really clean. Our cleaning team-lady in charge of our room was a sweetheart 💕
Family
4/10
Poor
11 Jul 2026
Armando
El baño tenía mal olor, como a humedad, el sistema de climatizado tenía un ruido muy molesto y no pudimos dormir, a las 6 de la mañana pasa alguien a tocar las puertas.
Family
10/10
Exceptional
10 Jul 2026
Victor
Clean rooms with shopping and dinning near by. Short ride to the airport from the hotel.
Friends
8/10
Excellent
07 Jul 2026
Alma
Everything was excellent except the noise we were trying to rest for our early morning appointments and those parties were loud. And the parking lot is too small.
Family_with_children
10/10
Exceptional
05 Jul 2026
Hugo
The pool área its bad
Family_with_children
8/10
Excellent
04 Jul 2026
Ruben
Clean room, friendly staff, delicious breakfast
Family_with_children
6/10
Pleasant
02 Jul 2026
Vicente
The rooms have rundown furniture with holes and no cushions. Mattresses are worn down and not comfortable. The morning breakfast isn't what I would call breakfast. Hard rolls, horchata that tastes like water. No juice if you ask for juice they say it's extra. If you ask for anything in the restaurant all they say is \"that will be extra\". No cereal, toast, eggs or anything else we normally eat for breakfast. Dining area needs to be dusted above, lights, rails everything is full of dust. We stayed there 8 hrs ago and it was great. Will not be staying there again.
Partner
10/10
Exceptional
01 Jul 2026
Jose l
They need to keep the lobby cooler.
Self
10/10
Exceptional
01 Jul 2026
Ivonne
Great stay! The hotel was extremely clean, very accommodating, and fully wheelchair accessible. The staff was incredibly friendly and made me feel welcome from start to finish. I would definitely stay here again!
Family
10/10
Exceptional
01 Jul 2026
Marina
We love this hotel. We love the staff and how clean it is. It is in an awesome location and we always feel super safe when we are here. We are returning customers and we will keep coming back.
10/10
Exceptional
30 Jun 2026
Predrag
Everything about this hotel is perfect
And special compliment about the stuff all of them are amazing
Girls at the lobby pure example of the hospitality

When ever I come to CDJ I will be happy to stay again in this hotel
Partner
4/10
Poor
29 Jun 2026
Marc
They messed up my room and booked it to someone else. WiFi was terrible. Gym room AC was broken. Hot water was random at times, mostly cold. No extra sheets when stated that there were children going to sleep on the couch.
Family_with_children
8/10
Excellent
29 Jun 2026
Wade
Great hotel and staff, wonderful housekeeping services. The front desk helped me arrange a taxi to cross the border, which really was a huge help.
10/10
Exceptional
29 Jun 2026
Rocio
Great hotel! Staff was very friendly and the hotel was very clean. My kids had a blast in the pool
10/10
Exceptional
25 Jun 2026
Luis
Ok
Family_with_children
8/10
Excellent
25 Jun 2026
Raul
Breakfast
Family
10/10
Exceptional
25 Jun 2026
Maria
Beautiful building. Friendly staff highly recommend
Partner
4/10
Poor
25 Jun 2026
Manuel
We were there for three days two nights. The first night there was cold water only, power outage so no AC, and the water started coming out dark brown. We advised the staff I were told that they were working on it and that someone from maintenance would come check out our room. No one ever came. There was only one elevator working, and there was a long line of people waiting to get on. There was also a lot of mosquitoes in the room.
Partner
8/10
Excellent
24 Jun 2026
Bernabe
Muy limpio el lugar y el personal muy amable, solo el wifi no es muy bueno no hay buena señal pero todo lo demás muy bien
10/10
Exceptional
23 Jun 2026
Maria
Muy buen servicio
10/10
Exceptional
23 Jun 2026
Luis
Me encantó el servicio y la alberca
Family
4/10
Poor
22 Jun 2026
Arlene
First time here. Probably last, place smells weird including rooms smell old and place was pretty dirty.
Friends_and_family Friends
10/10
Exceptional
21 Jun 2026
Phillip
I like somash is very clean The Place thank you.
6/10
Pleasant
19 Jun 2026
Cynthia
Better. Service was same breakfast every day
Friends_and_family Family
10/10
Exceptional
18 Jun 2026
Angélica
Todo bien menos el desayuno. A menos q paguen 300 extra
Partner
10/10
Exceptional
18 Jun 2026
Angélica
Muy bonito el hotel y un excelente servicio. El desayuno básico no es nada bueno y en nuestra última visita, el aire acondicionado hacía un ruido terrible. Llamamos varias veces a recepción para pedir ayuda y nadie atendió el teléfono.
Partner
10/10
Exceptional
18 Jun 2026
Rene
Toda la staff fue muy amable y me hicieron sentir como en casa, la decoración está excelente así como la Comida del restaurante que está adentro del hotel
Self
6/10
Pleasant
17 Jun 2026
Arturo
It took about 45 minutes to register and check in the clerk kept on leaving desk every thing else was great
Family
10/10
Exceptional
15 Jun 2026
Danira G
Everything was Great
Family
6/10
Pleasant
13 Jun 2026
Jose
Breakfast is limited and feels crowded at tables by the food. The AC in our room kept making a loud noise every time it started. Felt outdated and overpriced once we went to a different hotel.
Friends_and_family Family
10/10
Exceptional
12 Jun 2026
Maria
The staff was very polite and efficient at all times ..the internet company wasn't good at all.they need to improve that it was very slow and couldn't connect most of the time. The staff will came en try to fix it.
Family
10/10
Exceptional
12 Jun 2026
Jennifer
Every one is really friendly and helpful. Every day the workers will check if you need stuff like fresh towels or toilet treats. They will also call you to invite you on the activity they have. There is a Landry room to was clothes. The pool is really nice and refreshing. And lastly the buffet is good 10/10. I will recommend this for anyone visiting with family or for immigration purposes because it’s a 10 min walk from the consulate.
Partner
10/10
Exceptional
11 Jun 2026
Jairo
Muy rico
4/10
Poor
10 Jun 2026
Dulce
Amenities substandard. Bed comforter ripped. TV remote very confusing and unable to have access to it even with staff support.
Partner
6/10
Pleasant
04 Jun 2026
Roxana
Está hermoso!! El personal es super amable!! El Cuarto limpio y acogedor. La única decoración fue que no avía agua caliente. Dejamos el agua correr un tiempo y nunca salió y nos tuvimos que bañar con agua fría.
Family
10/10
Exceptional
01 Jun 2026
Benjamin
I was upgraded to a beautiful room, but there was not a refrigerator in it.. I addressed the issue with the person at the front desk, and after I explained my request, and being a frequent guest, I know there are other rooms with a refrigerator, they went out of their way to accommodate my request and find one for me. I was very grateful for it.
I think it is worth mentioning the high level of customer satisfaction policy on all staff of the Maria Bonita hotel throughout all the amenities.
Partner
8/10
Excellent
31 May 2026
Lourdes
We arrived at around 3:00 pm Friday May 30th, at the registration desk there was 4 people working, one on the phone, the other one was reading some documents and the other 2 young ladies were visiting talking away about how are they doing and so on!!! Ignoring us completely!! I mean completely, there for we got away from the desk to waited till they finished their conversation!!!
A simple hello we will be you in a minute - some type of acknowledgement! The first impression is key for customers/clients to any business!!!!
Other than that our stay was good.

Thank you!
Lourdes Munoz
Partner
8/10
Excellent
27 May 2026
Tammy
We stayed for 15 nights.
Beds comfy, staff very helpful but they speak very limited English.
Very close to the Consulate, local mall and places to eat. You can use the gym at the mall for free. Free breakfast is offered, but it was the same thing everyday.
Areas to be aware of: shower water pressure not good, internet connect drops in and out, in door pool is a bit cold, only one old ice machine in the entire building. Had a small laundry on-site, but half the times the machines were not working or the coins were put in incorrectly which caused the machines not to work.
They have a restaurant that is popular, but the food really wasn't that good and they would use the food the next day if it didn't sell. Now if you ordered food from the menu they had that was really good.
The bar does nightly activities, but they do not advertise much, only of Facebook. We though we were staying at the hotel, we had no idea what the bar had going on in the evenings. Bar opens at 8pm, but does serve drinks throughout the day. There is an activity room with a pool table, air hockey and fuse ball. Comfy chairs to sit and read and even tables to sit and play cards.
Honestly if you are going to Juarez I would say to stay here.
Partner
10/10
Exceptional
26 May 2026
yadira
Excellent for couples and families they have everything in one place.
Family_with_children
10/10
Exceptional
25 May 2026
Monique
Very nice and clean. Stuff during the day were ok. The evening and night staff were expectional. Deff returning
10/10
Exceptional
25 May 2026
Ayslinn
the staff was very helpful and nice!
Family_with_children
8/10
Excellent
24 May 2026
Maria
Food was good, excellent service.
Partner
6/10
Pleasant
22 May 2026
Jose
None.
6/10
Pleasant
21 May 2026
Carlos
Small pool, overcrowded.

Restaurant overcrowded
Self
10/10
Exceptional
21 May 2026
Angela Flores
I feel very good my here
10/10
Exceptional
20 May 2026
Jaime
It is conveniently located near a shopping plaza.
10/10
Exceptional
20 May 2026
Jaime
The room was very clean and our bed was made everyday. The room stayed cool with the AC and the shower had very good water pressure. The food in the restaurant is delicious and the breakfast buffet that is included is good enough but the payed one is 10 times better. The restaurant also has great food for dinner. The bar is a little bit empty but the drinks are cold and service is great. Check-in was easy and checkout-out was easier. The TV was a smart so it had all the apps we are used to. Internet was spotty at best but, usable for emails and social media. The hotel is in a great spot and has a large parking lot, with security. Room service is also great, their burger is made with in house baked bread and really brings it together. Overall 9/10 would stay here again for any business needed in Juarez.
Partner
8/10
Excellent
19 May 2026
Lucia
Todo el hotel está perfecto , limpio camas muy cómodas almohadas también espacio en el cuarto estaba grande,fue un cuarto con doble camas y refrigerador , el restaurante muy rica la comida , solo que el buffet que viene como cortesía todos los días es lo mismo y si la estancia son varios días pues si cansa un poco, en el cuarto lo único es que el AC hacía mucho ruido y si es un poco molesto , pero nos encantó en general los jardines del hotel muy bonitos varias áreas para descansar la alberca muy limpia todo muy bien , si lo recomiendo
6/10
Pleasant
18 May 2026
Carlos
They don't have adequate power back up when regular electricity goes out.
The doors are difficult to open, the cards take many tries and sometimes they just don't work at all.
The internet service is very spotty. This is not the best place if you need to work remotely, like I do.

Breakfast is great!
Partner
10/10
Exceptional
13 May 2026
Estela
Safe area. Clean rooms , delicious food
Family
10/10
Exceptional
11 May 2026
Jaqueline
Beautiful hotel and very clean room!
10/10
Exceptional
11 May 2026
Rosa
Everything was wonderful
Family_with_children
8/10
Excellent
11 May 2026
Benjamin
Yes
Partner
10/10
Exceptional
10 May 2026
Estela
I stayed a total of 14 days and the staff was great! The breakfast had a variety of different foods each day.
Family
10/10
Exceptional
06 May 2026
Guillermo
Very good
Family
4/10
Poor
06 May 2026
Cynthia
First room the TV and A/C was not working. I asked to switch rooms same thing TV channels not working and a noisy room. Called front desk they said that they would send someone over to fix TV and never came.
8/10
Excellent
05 May 2026
Maria
Excellent service and friendly
Self
10/10
Exceptional
04 May 2026
guadalupe
The food is great the staff in the front desk are very nice the only inconvenience is the tv a little bit hard to work with but over all very satisfied. Our kids love the pool very clean btw.
Family_with_children
8/10
Excellent
03 May 2026
Jennifer
Some small details that made me reconsider staying there are that we never received a remote for the tv. The outlets in the restroom did not work. They didnt offer a microwave. Plus, i got locked in the restroom. We were there for 2 days and were gone most of the time so these minor inconveniences didnt affect my overall experience

The staff was great and the food was decent.
Family
10/10
Exceptional
02 May 2026
Dulce
Good
Family
10/10
Exceptional
01 May 2026
Estela
Clean room and staff very friendly
Partner
8/10
Excellent
01 May 2026
narda
The buffet isn't the best
10/10
Exceptional
30 Apr 2026
Alejandro
Great hotel. Great restaurant. Buffet is very family friendly.
Partner
8/10
Excellent
30 Apr 2026
Angelica
The pool is dirty and smells bad. The Jacuzzi isn't working; we asked them to turn it on, waited for over 40 minutes, and they never did. There are pigeon nests on the balconies of the rooms. all time
Family
6/10
Pleasant
26 Apr 2026
Ana
Clean hotel way too noisy they have a bar and a restaurant that is open to the public and it gets very full. Loud music from the bar until 2am.
Family_with_children
10/10
Exceptional
25 Apr 2026
Dulce
Perfect
Friends
10/10
Exceptional
25 Apr 2026
Armando
Beautiful place
10/10
Exceptional
24 Apr 2026
Maria
The staff was really great and really helpful! Angeles, our room service person was so nice! The food was amazing and the vibe in the hotel bar was so fun! Catch Juan Gabriel on Friday!
Partner
6/10
Pleasant
24 Apr 2026
Blanca
Estuvimos por 7 noches hospedados
A mi parecer falta mas ventilacion en el
Primer piso, el aroma a comida en el pasillo y el Lobby es muy fuerte.
Friends
10/10
Exceptional
14 Apr 2026
Susie
Clean room. Friendly staff.
Partner
10/10
Exceptional
12 Apr 2026
Yezica
The room was really nice and clean, breakfast was really good! The pool area was really nice, the hotel in general was very cleaned and the staff was amazing so kind and really welcoming!
Family_with_children
10/10
Exceptional
10 Apr 2026
Maria
All was great! Especially CLAUDIA who cared for us, took care of our needs. She made us feel like welcome!
Family_with_children
4/10
Poor
06 Apr 2026
Ana
Rooms smell food all day from the buffet

No servers for take luggage to rooms

Front staff are not courtesy .,

Swimming pools need to check water more often

Partner
10/10
Exceptional
03 Apr 2026
Emma
Clean and nice
4/10
Poor
31 Mar 2026
Tomasa
All hotel smells like septic tank

The smell of food smells all over the hotel


When they where cook in the morning the odor goes to our rooms .,

Partner
6/10
Pleasant
28 Mar 2026
Ana
Rooms smells food when they cooking in the morning is annoyingly.,,
Front stuff is not courtesy.,
Have to bring my luggage in the small car by myself .,.
The breakfast needs to be more variety have to pay extra to go in the restaurant.,,
Instead they put us on the small room with almost ., nothing.,

Reviving stuff was doing her hair in the kitchen
Friends
8/10
Excellent
27 Mar 2026
Liliana
Very good place
Partner
6/10
Pleasant
27 Mar 2026
VICTOR
Parking is not protected
Partner
10/10
Exceptional
23 Mar 2026
Janette
Breakfast was really good.
Room was ok
Family_with_children
4/10
Poor
23 Mar 2026
Gloria
Location is excellent, however the hotel in general is in bad condition, the mattress and pillows are uncomfortable.
Family
10/10
Exceptional
23 Mar 2026
Christian
Room was as expected and staff really good.
Family_with_children
2/10
Poor
20 Mar 2026
Tomasa
Stuff was not courtesy
Coffe from the morning was re used and re heat
Lemonade was very sweet also was concentre lemonade not fresh.,;
Shower have not a place to put the shampoo nor have shampoo.,

Business Friends
2/10
Poor
18 Mar 2026
Jessica
Very unprofessional staff.
Family_with_children
10/10
Exceptional
18 Mar 2026
carla
Great staff ,.great place ,clean and modern place..comfortable snd classy /high end atmosphere/energy..five stars! The suite/king Room has everyyjimg!!…totally worth it❤️

Location & surroundings

Maria Bonita Consulado Americano
v. Paseo de la Victoria #4451, 6, Ciudad Juarez, Mexico

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Maria Bonita Consulado Americano

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