BB
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BED AND BREAKFAST
Breakfast is included with your stay.
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8.0/10Excellent2,108 Reviews
Cleanliness8.2/10 8.2
Service8.2/10 8.2
Comfort7.6/10 7.6
Condition7.6/10 7.6
Amenities7.8/10 7.8
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Consulado Inn
Property Location When you stay at Hotel Consulado Inn in Ciudad Juarez, you'll be in the business district, within a 15-minute drive of American Consulate and El Paso Museum of Art. This hotel is 7. 7 mi (12. 4 km) from El Paso Museum of History and 7.
7 mi (12. 4 km) from El Paso Zoo. Rooms Make yourself at home in one of the 157 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries.
Conveniences include phones, and housekeeping is provided daily. Amenities Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless Internet access and gift shops/newsstands.
Dining Enjoy Mexican cuisine at Los Cantaros, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 7:00 AM to 9:00 AM.
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Business, Other Amenities Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and an elevator. Free self parking is available onsite.
With a stay at Hotel Consulado Inn in Ciudad Juárez (Consulado), you'll be within a 15-minute drive of American Consulate and Paso del Norte International Bridge. This hotel is 13 mi (20.9 km) from Fort Bliss and 9.4 mi (15.1 km) from Sun Bowl Stadium.
Make yourself at home in one of the 157 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones and desks, and housekeeping is provided daily.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Professional property host/manager
Pets not allowed
Important information
-
You need to know
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Property Registration Number 6090200
-
Minimal age
18
-
Spoken Language
English
Spanish
Nearby attractions
Plaza Embassy Shopping Center
0.5 km / 0.3 mi
American Consulate
0.7 km / 0.4 mi
International Medical Clinic
0.8 km / 0.5 mi
Plaza Las Misiones
1 km / 0.6 mi
Star Medica Hospital Ciudad Juarez2
1.2 km / 0.7 mi
Central Park
3 km / 1.9 mi
Plaza Juárez Mall
3.5 km / 2.2 mi
La Rodadora Espacio Interactivo
3.5 km / 2.2 mi
ITESM Campus Juárez
3.6 km / 2.2 mi
Technological Institute of Ciudad Juárez
4.4 km / 2.7 mi
Plaza Portales 802
5.2 km / 3.2 mi
Rio Grande
5.7 km / 3.5 mi
Ysleta–Zaragoza International Bridge
7.4 km / 4.6 mi
Paso del Norte Cultural Center
8.2 km / 5.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 157
- hotel
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Laundry service
- Bellboy service
- Lift access
- Shop
- Terrace
- Newspapers
Show 10 more facilities & services
- Luggage room
- Clothes dryer
- Bar
- Restaurant: 2
- Outdoor freshwater pool: 1
- Children’s swimming area: 1
- Breakfast
- Continental breakfast
- Non-smoking establishment
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityConsulado Inn
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityConsulado Inn
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDSQUA.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityConsulado Inn
QUADRUPLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Consulado Inn
100
reviews shown
Axel
Muy buen lugar
Ricardo
Everything was ok . The staff when we got there was rude. Water wasn't hot .
Juan
.
Oscar
Nada
Jhonny
Breakfast was good. Rooms were not the most up to date, but were clean. Very friendly and helpful staff.
Nestor
Roma was clean all the time
The staff really nice and the breakfast good .
The staff really nice and the breakfast good .
Maria Patricia
This Hotel Consulado Inn has free breakfast every day, but one of their evil, female, young front desk staff, refused my 17 year old stepdaughter to eat free breakfast because when I extended our stay for one day, I forgot to add that I had an underage child, and there was a separate, additional fee which I told the evil, front desk employee that I would pay the extra fee later on in the day, the evil front desk female employee made her own decision on the spot, and refused to give me until later on to pay the additional fee, and she took my 17 year old stepdaughter out of the free breakfast that we were getting from day one.
Also, I requested to speak to what they call the Coordinator who was in her office about 10 feet away from me, behind the front desk area, and I waited about 7 minutes, and the Coordinator never came out to speak to me to resolve my complaints.
The hotel has no A/C at all in the front lobby area, nor in the hotel corridor areas, so it was an uncomfortable hot stay just stepping into the hotel lobby, and then going to your room in the totally hot hotel main areas. The only good thing about this hotel was the rear patio area and their swimming pool area which is next to the patio sitting area, so you can visually supervise your kids while they're in the pool, and for Immigration purposes, the Consulate in Ciudad Juarez, Mexico is about a 10 minute walk. The hotel has a free transportation bus that takes you to your Immigration medical exam.
Also, I requested to speak to what they call the Coordinator who was in her office about 10 feet away from me, behind the front desk area, and I waited about 7 minutes, and the Coordinator never came out to speak to me to resolve my complaints.
The hotel has no A/C at all in the front lobby area, nor in the hotel corridor areas, so it was an uncomfortable hot stay just stepping into the hotel lobby, and then going to your room in the totally hot hotel main areas. The only good thing about this hotel was the rear patio area and their swimming pool area which is next to the patio sitting area, so you can visually supervise your kids while they're in the pool, and for Immigration purposes, the Consulate in Ciudad Juarez, Mexico is about a 10 minute walk. The hotel has a free transportation bus that takes you to your Immigration medical exam.
carlos
Dirty hotel and hidden fees
Monica
Staff is rude they have hidden fees at property wich is ilegal by mexican law but they don't care, also the instalation is poorly maintained room was dirty definitely not recommended
Rebeca
The staff is very helpful and respectful . Room service every day and is affordable.
Nestor
Todo bien
Edgar
Highly recommend if you plan on staying with the embassy just 5 minutes away, in walking distance various restaurants, farmacies, and stores. The staff is incredibly helpful with your needs and accommodations.
Israel
Muy bien todo .
Hector
At the front desk no one spoke english not even a little. The pool was never cleaned. With the extreme heat we couldn't even take a swim. We were not told about surrounding restaurants , places to go. Was told by other guests. The hotel room was not cleaned properly especially the bathroom
Ricardo
👍
Nestor
All day the same menu for breakfast
fernando
El desayuno muy bueno
Narda
Bien si solo vas al consulado, donde sirven el desayuno esta poco higiénico
Jorge
Just ok for the price
Fernando
Buen lugar
Celia
Las toallas muy mal lavadas, la alfombra muy susia
Jose
Everyone is very nice and helpful
Ernesto
Muy buen hotel .
Roxanna
La habitación estaba llena de polvo, baño sucio con mal aspecto todo muy viejo el aire acondicionado parecía tractor con un ruido muy fuerte no deja descansar, la tv manchada la pantalla no servía el control de la tv
Toallas con manchas oscuras, sabana muy desgastada igual las almohada y la colcha con manchas de cloro , y la alberca muy sucia y los botes llenos de basura en el área de la alberca y sucio el área.. la verdad no volvería.. 😔 las chicas de recepción muy antipáticas.
Toallas con manchas oscuras, sabana muy desgastada igual las almohada y la colcha con manchas de cloro , y la alberca muy sucia y los botes llenos de basura en el área de la alberca y sucio el área.. la verdad no volvería.. 😔 las chicas de recepción muy antipáticas.
Rosario
Everything
Arturo
No refunds, paid upfront for 6 nights and only stayed 5 because of plane ticket issue, but they would not refund or partially refund the unused day.
Overall good, except for that.
Overall good, except for that.
JOSE
While i was taking a shower I found out that there was no towels, called front desk and they said that there was no one to bring them to the room so if I needed them i had to come to the lobby and get them my self.
Carpets in whole hotel are old, stained, dirty and smelly.
Carpets in whole hotel are old, stained, dirty and smelly.
Ismael
Great service. The only thing I will like to have a mini refrigerator at the room.
Ruben
The staff needs improvement! They don’t offer the local inside knowledge about the city; I felt they were not willing to provide recommendations or their opinion about certain amenities of Juárez
Flor
Excellent will come to the hotel. We’ll find breakfast is very handmade style from Mexico. They come and clean your room every day. Staff is very professional..
Flor
The place was amazing easy to travel to the NVC office and other places in the area in the breakfast is very homestyle
Ashley
Todo muy bien pero me picaron algunos animalitos del colchón que todos los días amanecía picoteando y no podía dormir 😓
Rey
No happy ,I'm not coming back to this hotel.
Jose
The access key card wasn’t working right after scanning on the door knob. It had to be scanned constantly to make it work. The breakfast was awful, the eggs smelled like rotten with a strange taste, the coffee had grounds and tasteless.
Francisco
Fernando and his staff were very attentive. Fernando was able to help us with answers for the US Consulate. Made our stay pleasant. I am coming back and will surely stay at this hotel again.
Armando
This hotel is one of the worst hotels I’m staying Icall them before arrive, and I asked them if the pool was working they say yeah it’s open until 10 pm, when I get there, the pool was out of services.. and every day they said they’re gonna fix it and they never fix it.. and also the rooms are very dirty and it was no water on the showers..
Rey
Las personas que están en recepción atienden de mal gusto, la alberca esta muy sucia , es peligroso para la salud meterse a esa alberca, las toallas están muy percudidas y rapan cuando uno las usan y además no las cambian por toallas limpias y el resumidero de la regadera se encontraba medio tapado y no se hiba el agua.
Loraine
Not what pictures portrait
Adriana
Las almohadas estaban con manchas extrañas, tuve que reportarlo y vinieron a cambiarlas y estaban igual, decidí no usarlas, la ducha tuvo una fuga de agua todo el tiempo de mi estancia, el inodoro no tenía agua, no me fue posible ocupar el baño, la tv no tenía señal, la habitación no estaba muy limpia
Claudio
Falta de agua
Maricarmen Alberto
For the price its ok...not the best but if your trying to save some money its not the worst. Needs major updates the pool seems to be dirty all the time
Juan
Malas condiciones
Jesus
Nada
Jorge
The only downside was the shower, you could not regulate the hot with the cold temperature. Unfortunately, it was too hot or too cold. Other than this, everything else was fine for just one night.
raul
I will recommend this place to stay long or short term, very dirty and the pool areas were so dirty that I wouldn’t even let my pet dog get in there.
EDITH
Pésima atención a los huéspedes no se responsabiliza de sus errores en las reservaciónes. Todo mal no los recomiendo jamás volveré.
Viviana
comfortable beds and delicious breakfast! Front staff was nice but housekeepers were nicer and more welcoming. The pool was closed the whole time we were there. There is spacious hang out area with tables, chairs & outlets to charge electronics during the day/night. Furniture and hotel style is more outdated but still comfortable & spacious . No laundry on site but housekeeping does accommodate for laundry.
Jorge
Everything ok
Viviana
Good variety breakfast. Clean room - housekeeping daily. No onsite laundry . Staff very friendly
Marco
Really good hotel and the staff they are very helpful
Flor
Todo fue excelente
Juan Francisco
Muy cerca del consulado y precios accesibles
Juan Francisco
It was perfect
Lizbeth
Buena ubicación cerca del consulado, limpio y amable el personal de el transporte .
Ethel
The breakfast was very good everything was very clean and workers very helpful . I recommend this place
Marco Antonio
Before traveling check very carefully
The references for this hotel
The references for this hotel
Marco Antonio
The room and bathroom is terrible
The washer is no working correctly
The water stock is going slowly
The cleaning service is no good leaving the bathroom duty.
I and my wife stay for 2 weeks and the service never changes the the bed.
The breakfast always the same food
Is a bad service.
The washer is no working correctly
The water stock is going slowly
The cleaning service is no good leaving the bathroom duty.
I and my wife stay for 2 weeks and the service never changes the the bed.
The breakfast always the same food
Is a bad service.
Magaly
Todo muy bien exelente servicio
Mireya
Na
Luis
No había tuallas, papel y jabon
Omar
There are bedbugs on the beds
Diego
Yes fresh breakfast
Raul
Good
Miguel a
Tuve problemas con la regards los 10 días qué estuvo salia muy fue y para todos lados y la cortina no Servia de nada y cuando deje el hotel la repcecionista fue muy amiable pero la personal encagarda de checar la habitacion fue muy grossers pidieron qué me Cobren la goals qué usaba para secar el agua qué salia se la regarela hay formas de Cobrar pero la qué uso esta persona no me gusto mucho
Ivonne
Llegamos a las 3 pm y no nos dejaron hacer el check in por cambio de turno, nos dieron la habitación 2 horas después de las 2 pm, al ingresar al cuarto, había humedad en el techo del baño, estaba sucio y las sábanas no estaban limpias, empezamos a sentir piquetes en la piel, había ácaros en las alfombras y sábanas y colchones, así que aun pagado, dejamos el hotel inmediatamente y reservamos en otro lugar, el personal de recepción muy indiferente.
Estela
Breakfast was very good. Had a nice selection.
Silvano
Room was outdated, furniture not enough and extremely old. Might as well slept on the carpet it was softer than the bed. No smart tv, but even worse WiFi kept cutting out. I am a network engineer, I can tell you it’s poor wap placement and of course not enough coverage. I can work with them on recommendations to fix. Overall horrible stay, the pros — breakfast was good, sweet bread was excellent and courtesy drives to appts and us cinsulate very good! But these rooms need to Elbe renovated. Also the rules, they need to be more flexible.
Jorge
Good staff
Roberto
Breakfest good no laundry machine
Lizbeth
Accesible y muy cerca del consulado y las clínicas. Estaba limpio.
Lizet
Breakfast was the best most important the staff very helpful and friendly made me feel like home thank you. Specifically the food server she was super.
Maria
Honestly, this was one of the worst hotel experiences I’ve had. From the moment we checked in, things were already off. The room was not clean—there were stains on the sheets and the bathroom clearly hadn’t been properly cleaned.
To make things worse, the air conditioning barely worked, making it uncomfortable to sleep. When we brought this up to the front desk, the staff seemed uninterested and didn’t offer any real solution.
For the price we paid, this was completely unacceptable. I would not recommend staying here, and I definitely won’t be coming back.”
To make things worse, the air conditioning barely worked, making it uncomfortable to sleep. When we brought this up to the front desk, the staff seemed uninterested and didn’t offer any real solution.
For the price we paid, this was completely unacceptable. I would not recommend staying here, and I definitely won’t be coming back.”
Jairo
Necesita más cuidados está un poco viejo todo
Fernando
Yes
Juan
&
Joaquin
No
Marcelino
The good was yummy and the hotel is clean
Bernardino
Vine aquí de otro hotel “según mejor” sin duda el mejor servicio desde que llegas todos son muy amables recomiendo este hotel consulado inn lo mejor que vas a encontrar buen servicio buen desayuno los precios ni se diga muy bajos precios a comparación con otros esta es la mejor opción muy satisfactoria la estancia aquí 100% recomendado
Raul
Everything was perfect
100 % recomended
100 % recomended
Michael
Great service!
Luis Mariano
Good
Veronica
Yes
Jesus
Clean room staff good service WiFi good customer service good
Elizabeth
The breakfast was not good at all!!
Carolina
Need more maintenance
Saulo
There was no bar, rooms were dirty
Jose Angel Gonzales
All was great.
Salvador
Very good hotel!
Juan
Clean room, polite staff
Flor ALBA
Excellent customer service. The staff is very polite. The rooms are clean. They have everything you need around the area. You have stores places to eat very humble but the hotel and the food in the morning close to the hotel is amazing if they make you feel comfortable and safe.
Maria
Rooms clean, great customer service and housekeeping.
Gilberto
426 very good service
Miguel
Si todo vien
Jose
Las personas del hotel son muy amables. Nos ayudaron mucho en nuestra estadia para El consulado. Muchas gracias
Rosendo
Excelente servicio el trato de los trabajadores muy amable y atentos
Jose
El tiempo de nuestra estadia estuvo muy Bien Todo nos ayudaron mucho a mi y mi familia.
Angela
All staff were nice
Gabriela
Mejorar la ducha estaba en malas condiciones
OCTAVIO
Rooms need more improvement and water heaters
Juan Manuel
The shower's hot and cold water functionality is currently experiencing issues. Furthermore, we were subjected to excessive noise throughout the night, comparable to an alarm, which significantly disrupted our sleep. We also noted some unusual practices regarding room cleanliness; specifically, towels are only replaced if left on the floor, and bed linens are only changed if a designated sign is displayed.
Location & surroundings
Consulado Inn
Ejercito Nacional 8821, Ciudad Juarez, Mexico
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Consulado Inn
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