Radisson Hotel El Paso Airport

10/10

Exceptional

11 May 2026

Bruce

Very comfortable (large, clean rooms) and conveniently located close to the airport—within walking distance. Perfect stay.

Family

10/10

Exceptional

06 May 2026

Michael

Nice

10/10

Exceptional

06 May 2026

Patricia

Adrian was absolutely wonderful in the bar area!!! The cleaning staff was great

Partner

10/10

Exceptional

06 May 2026

Andrew

Great quiet location with plenty of convenient restaurants and stores nearby.

Friends_and_family Family

10/10

Exceptional

05 May 2026

Jorge

Everything was clean and organized and the staff was very nice and helpful. Also the parking was very good and me and my family felt really safe and secure.

Friends_and_family Family

10/10

Exceptional

05 May 2026

Tracey

Clean and tidy

Self

8/10

Excellent

05 May 2026

Mika

The property was nice. The room was large and romantic, but needs an update. The furniture was very dated.

Partner

10/10

Exceptional

04 May 2026

Valentina

great room had a nice sleep

8/10

Excellent

04 May 2026

monica

room was spacious and clean. only issues were the bathroom was tiny, and water leaked under the shower floor to the bathroom tiles creating a big puddle.

Family

6/10

Pleasant

04 May 2026

Joana

El hotel está hermosos pero una muy mala organización nos entregaron el hotel muy tarde.

Self

10/10

Exceptional

04 May 2026

Darby

Came for the BTS concert and had a blast! The staff were amazing and helpful with recommendations and giving travel tips for us first timers to El Paso. We will definitely be back!

Family

10/10

Exceptional

03 May 2026

Damian

Clean room

Friends

10/10

Exceptional

03 May 2026

Tammy

Very nice and clean. Location is great right by the airport and restaurant right next door!

Self

10/10

Exceptional

01 May 2026

Argelia

Excellent places to relax and really sleep. The staff very polite.

Partner

10/10

Exceptional

29 Apr 2026

Brenda Soledad

Its a beautiful.hotel.but unfortunatelly is too much noise

10/10

Exceptional

28 Apr 2026

Bernhard

Good place to stay!

Family

10/10

Exceptional

27 Apr 2026

Perla

Everything was amazing

Friends_and_family Family

6/10

Pleasant

25 Apr 2026

JONATHAN

No information on the bar. The room had a weird smell to it. The beds were doubles and Im 6'2 260 and it was way too small for 2 people. The maid knocked on my door at 9am and checkout was at 12. The vending machines didnt work

Family_with_children

10/10

Exceptional

24 Apr 2026

Martha Cristina

Me encanta su vegetación y decoración!! La gente muy amable!!!

Partner

2/10

Poor

22 Apr 2026

Alfonso

They charged me an extra day because a jacket was left behind. They lied ans said that a suitcase was left but when we went to get the jacket they said nothing about a suitcase. Horrible customer service, they made us wait over an hour to talk to the manager and all she did was lie about everything, to the point that her own staff apologized for her actions!!!

6/10

Pleasant

21 Apr 2026

MATTHEW

Nice place.....clean/spaceful. Only compliant was i guess there was a kids birthday party so the pool was full of little kids with only 3 adults watching them while they keep leaving and coming back (indoor Pool) also the walls were thin so the room upstairs was up all night running all night and loud thumps

Friends_and_family Family

4/10

Poor

19 Apr 2026

Amanda

Staff at check in was rude. My boyfriend went to check in (this was his first time ever doing this). The lady was so rude to him and gave him attitude. They had him waiting for our room for over 30 minutes even though check in time is at 3 pm.
The room had no toilet paper (luckily we brought our own), the bathroom door would not close unless we slammed the door shut, and the coffee maker spit out coffee from the sides, spitting hot coffee on my hand.
The bed was nice and comfortable, but I’m very disappointed in our stay. We had two other previous stays where the hotel was amazing and staff was fast and helpful. Don’t think we will be staying here again.

Partner

8/10

Excellent

17 Apr 2026

Rodolfo

Yes

Family

6/10

Pleasant

16 Apr 2026

Jake

Some issues but the staff was able to accommodate the problems. First room the ac was out, second room had a clogged sink and clogged shower tub. Very friendly staff for the most part and things happen sometimes so it’s understandable. The overall hotel was clean, and appeared in decent condition. They were quick to attempt repairs. Overall, I would use them again due to the staff and their efforts to correct the issues. I’m sure it was a fluke, and I would not expect this to be a regularly occurring inconvenience. Otherwise it was a nice place at a reasonable price. Well lit parking area with on-site security that actually patrolled. If you’re staying more than a day, I would request more coffee packs in the room, as they only service the room every two days.

Business

8/10

Excellent

16 Apr 2026

Tad

Staff was very helpful and pleasant

Self

10/10

Exceptional

14 Apr 2026

Arturo

All great

Friends_and_family Family

10/10

Exceptional

10 Apr 2026

Josh

We had a lovely stay

Partner

10/10

Exceptional

09 Apr 2026

David

Easy stay clean rooms

10/10

Exceptional

08 Apr 2026

Carolina Urbieta

N/a

Family

6/10

Pleasant

06 Apr 2026

Valerie

Shuttle was easy to use. Drivers very friendly.
The shower head needed to be replaced and the room smelled very dusty. The hotel could use lots of upgrades.
At check out a receipt was not provided and when asked I was told I could get it from the 3rd party the reservation was booked with.

Friends_and_family Family

2/10

Poor

06 Apr 2026

Joshua

We called the hotel and asked if we could check in early (1.5 hrs early) but we were told it was going to be a $45 per hour fee. We got there 10 minutes early but we were told our room wasn’t available because it wasn’t clean and to come back at our “regular check in”, my husband told them that was in 10 minutes and they said to come back in 10 minutes. After waiting 10 minutes we were told to come back 2 hours later because there wasn’t a room available for us!!!! We drove over 7 hours and wanted to rest but we were given the runaround. Would we have gotten a room if we paid an extra $90??? Make it make sense!

Family_with_children

8/10

Excellent

04 Apr 2026

Karina

We stayed one night at the Radisson. Overall, our stay was okay. The room was clean, and the front desk staff was very friendly and helpful. However, check-in was delayed. Our room was not ready at 3:00 PM, and we were told it wouldn’t be available until around 4:30–5:00 PM due to a system issue. There were several guests waiting, which was inconvenient. The pool area could use better maintenance—the water looked cloudy—and there were many adults drinking alcohol in the jacuzzi, which made it less comfortable for families with kids. We’ve stayed here before and had great experiences, so this seemed like an off day, but the delayed check-in was disappointing.

Friends_and_family Family

10/10

Exceptional

04 Apr 2026

Elena

The property is worn out a bit butoverall

4/10

Poor

01 Apr 2026

Jessica

The rooms are stuffy, old and dirty. The telephone was not connected. The furniture in the room is old and used. The reason I rented a room for the night was because of the indoor hot tube and it didn’t work!! The water looked dirty inside the hot tub and indoor pool. Very disappointed. Will never rent a room anymore.

Partner

6/10

Pleasant

26 Mar 2026

Richard

Used to be our favorite El Paso Hotel. Now: no free breakfast if you book through Expedia, they only clean your room every three days, if you’re staying several days, you have to set your trash cans in the hall for the staff to pick up, you have no place to hang your bath towels since the staff only cleans your room every three days and the staff seems to hate their jobs. I will be looking for another place to stay. Really sad.

Partner

8/10

Excellent

26 Mar 2026

Tommy

Clean

Friends_and_family Family

10/10

Exceptional

23 Mar 2026

Elizabeth

We stayed here as a Staycation, and it was great. Our kids really enjoyed themselves. The staff was friendly; the rooms are comfortable and spacious. I would definitely stay here again.

Friends_and_family Family

4/10

Poor

22 Mar 2026

Gregory

If you're up for some unplanned exploration, stay here. The front desk forgot to mention my room was in a totally different building. After a hike to get there, I discovered my pull out bed was missing linens. Then, after multiple phone calls, endless promises, and a 45 minute wait, I went back downstairs, where they claimed they didn't have any to give me, and told me to just wait in my room for them to be delivered. Imagine my surprise when a very nice security guard walked out with the exact linens I needed right from behind that same desk. It was a wonderful ending to driving 15 hours, ready to go to sleep, only to have to wait another hour before I actually could.

Friends_and_family Family

8/10

Excellent

22 Mar 2026

Pradyumna

Not used

10/10

Exceptional

17 Mar 2026

Jose

Great location and friendly people!

Partner

2/10

Poor

16 Mar 2026

Jackie

This used to be our favorite Hotel , with this stay it made me change my mind ,
First thing as I got there at 2:50 pm 10 mins before check in time they told me my room was not ready, that I had to wait.
They told me I had to wait 30 mins , after 30 mins passed by I went to front desk they told me I had to wait another 30min to an 1 hr so they can have it ready .
I went back at 4:30 and finally it was ready !
Ok so far I understand it was busy but as soon as I enter my room I can tell my room was not well clean ,
One of the beds had eyelashes stick to the fitted sheet and another one in the end of the bed .
There was trash on the floor on the sides of the bed ( they were cover with the skirts of the bed)
2 hand towels were dirty and had stains , 2 big towels also had Cheetos stains or that’s what I want to believe it was .
I talk to the front desk and also by text and they didn’t care at all , they told me they were going to go and change the bedding sheets and never came by.
I had to ask for extra sheets so I can put them on top so I can put my kids to sleep.
I’m VERY DISAPPOINTED of this stay !
For sure I’ll stop recommending this hotel!

Family_with_children

8/10

Excellent

16 Mar 2026

Gabriel Federico

Clean staff was helpful

10/10

Exceptional

14 Mar 2026

Chad

This was my most pleasant stay to date. I come to El Paso a few weeks out the year and I’ve almost always stayed here. Quick access to airport. Near a ton of restaurants. Nice and quiet. Awesome fitness center. Never used either pool but they seem nice. Free washers and dryers. It’s an all around nice facility

Self

10/10

Exceptional

12 Mar 2026

Noel

I was lucky to get an upgraded room through hotels.com and enjoyed a larger room; the bathroom was huge with a separate soaking tub and shower. It was great to pop downstairs and grab a beer at the bar; friendly staff at the bar and front desk. I spent some time by the pool; it would have been nice if there were more sunny spots; it was really shaded compared to what the pictures showed online. Thankfully it was not a busy day when I was at the pool. It was the perfect location close to Fort Bliss to visit my son. I did not hear many airplanes being so close to the airport.

Self

4/10

Poor

09 Mar 2026

Robin

Check in was terrible. Front desk staff rude. Room was not ready at check in. Staff left me standing around waiting to be checked in but never said to come back after room was ready. I overheard another lady try to check in with someone else and she actually told that guest sorry and offered the bar or food as an option while waiting. The lady helping me was typing like she was checking me in but after standing there for 10 minutes and me asking her if she was almost done with my information she got rude and said i can’t check you in until room is ready. She could have said that from the beginning. Very poor service

Partner

10/10

Exceptional

08 Mar 2026

Tonette

Please note that the refrigerator was turned off and lost my food that we put in it. Coffee machine also not plugin in order to use it had to move it

Partner

10/10

Exceptional

08 Mar 2026

Leroy

The The only issue was the outside pool was not heated

Family

8/10

Excellent

06 Mar 2026

Amy Lisbeth

Close to airport, clean

Family

8/10

Excellent

06 Mar 2026

R Diane

Lots of noise till 5:30 in morning. TV did not work

2/10

Poor

03 Mar 2026

John

Stay away!

Self

8/10

Excellent

03 Mar 2026

Kristopher

Clean comfortable room and bed. Quick check in. Friendly staff.

Business

6/10

Pleasant

01 Mar 2026

Stephanie

The room was ok the tv in bedroom is bad there was no signal and most channels were freezing and pixels boo get better cable or fiber internet and update your tvs

8/10

Excellent

25 Feb 2026

William

The room was clean but quite dated. It's ready for a refresh that should include brighter lights that allow one to work on the room, especially because the hotel lacks a business center.

Business

6/10

Pleasant

24 Feb 2026

Cassandra

Hotel itself was well maintained and staff was great, but once we got to our room it reeked of cigarette smoke and some kind of spray. It some what masked the smell of cigarette. Wasn't a big deal since we only stayed one night. Otherwise I would have requested to move to another room.

10/10

Exceptional

20 Feb 2026

NORMA

The room very cle

10/10

Exceptional

20 Feb 2026

Soul Holly

the vibes were immaculate loved the tub it was spotless however the coffee machine was tricky i almost blew up the room but didn’t thank goodness. cheapest deposit i’ve had yet. the pool and hot tub weren’t available but it’s okay def recommend coming when it’s open. so close to the mall and stores. super close to the airport. 9/10 slayyyy

Self

8/10

Excellent

20 Feb 2026

Stacey

Staff was very pleasant

Friends

10/10

Exceptional

19 Feb 2026

Manuel Alejandro Diaz

Clean room, great staff

10/10

Exceptional

18 Feb 2026

Francis

Yes

8/10

Excellent

18 Feb 2026

Jeffrey

Room was clean. Staff helpful & courteous

Self

10/10

Exceptional

15 Feb 2026

Martha R

Lo único es que el lavador por la parte de atrás no subía al 4 piso no más llegaba al tres y de ahí por las escaleras

Partner

10/10

Exceptional

14 Feb 2026

Maria

Yes very clean

8/10

Excellent

11 Feb 2026

Kelly

The room was nice. We had a suite on the 1st floor and even though it was not up at the front by the excitement, he had a door we could park by and use our key to get in that made it quite convenient. There were plenty of nice outdoor seating areas, and the lobby was also pretty. Very convenient to the airport and we used the airport shuttle going and coming and it was quick and the drivers were both pleasant! Lots to do and plenty of restaurants nearby and an Applebees in the parking lot. The only negatives are that they tried to charge us $40 for early check in because we arrived at 12:30 from the airport. And they said our room was ready. Never had this happen before with all my traveling. Also, most lobby's have free drip coffee and the coffee bar was set up in the restaurant and there were no cups. So we asked for one and they charged us 5.00 a piece! Nothing fancy, just starbucks drip coffee that we had to serve ourself. Crazy!

Friends_and_family Family

10/10

Exceptional

08 Feb 2026

Jay

All good here

Business Self

10/10

Exceptional

04 Feb 2026

Bryan

Clean and comfortable room. Easy to connect to the internet. Great water pressure. Comfortable mattress.

Friends_and_family Family

8/10

Excellent

01 Feb 2026

rebecca

I gave a 4star review because the heating/cooling didn’t work, it would randomly start basting heat throughout the night until we’d get up to turn it down again every few minutes.

Leisure Family

10/10

Exceptional

27 Jan 2026

Connie

The entire hotel was perfectly clean and quiet.
Our room also had a sofa and reading chair with lots of lamps and charging stations.

10/10

Exceptional

26 Jan 2026

Ismael

Yes

Business_and_leisure Self

10/10

Exceptional

17 Jan 2026

Susie

Nice room

Friends_and_family Friends

10/10

Exceptional

09 Jan 2026

Anna

The room phone was not working, and the staff were courteous to let me use the phone in the lobby.

Leisure Self

10/10

Exceptional

07 Jan 2026

Sarah

The room was amazing, staff was friendly and I absolutely loved the restaurant and bar there. Will most definitely return

Friends_and_family Family

10/10

Exceptional

03 Jan 2026

Donna

Everything was wonderful

Partner

10/10

Exceptional

28 Dec 2025

william

Good

10/10

Exceptional

26 Dec 2025

Frances

Clean

Friends_and_family Family

10/10

Exceptional

20 Dec 2025

Stephen

This is a beautiful hotel. Everybody from the Concier to the maintenance. Staff is pleasant and looks happy to be here.

Leisure Partner

6/10

Pleasant

19 Dec 2025

Lourdes

Slow check in, loud music and voices past midnight makes it difficult to sleep

2/10

Poor

18 Dec 2025

Isabel

Worst stay I ever had . Got accused by the shuttle driver that weed was being smoked in my room just cause he saw my husband smoking outside, my husband might of had the scent on him . But that's a big difference smoking in the room and having the scent on ur person . Second. I started calling the since 10 pm for blankets I call the gentleman at the front desk asking where my blankets were at @10:30 this smart jerk said they are delivering blankets to other rooms and they will be coming to my room soon ,how many other rooms didn't have blankets wow ,sounds like they had a few people they were delivering blankets to wow , Shouldn't all rooms be ready to go with blankets in all rooms that are clean ready rooms ? Mind you my 7 year old layed on the little couch with no blankets until I woke up at 1am the blankets still weren't delivered wow. The front desk person Sammy has no communication what so ever mind you my phone was broken in the room only worked once so I had no phone to call and ask where my blankets were I had to get outta bed at 1am and walk to the front , if that was the case I could of went to the linen closet and got my own . They offered a free upgrade, the hell with that I would rather not return. Please DONT MAKE THE MISTAKE AND RENT HERE. I KNOW I AINT THE ONLY ONE HAVING ISSUES WITH THE FRONT . THIS PLACE DEFINITELY NEEDS AN UPGRADE.

Business_and_leisure Family_with_children

10/10

Exceptional

18 Dec 2025

Jason

Clean room. Nice and quiet

Leisure Self

2/10

Poor

14 Dec 2025

Katherine

Had bed bugs in our bed, totally disgusting.

Leisure Partner

6/10

Pleasant

10 Dec 2025

Shashwaynee

I booked a room for 2 nights but really got nothing helpful to say coz I just went to check-in left and went back to check out, aside from the room being in good condition and quite spacious, I can’t say nothing about staff and customer service.

Leisure Self

10/10

Exceptional

09 Dec 2025

Miguel A.

The room is so modern and roomy. If you do a lot of shopping there’s plenty of room for your stuff

6/10

Pleasant

07 Dec 2025

Cristian

Room outlets were not working

Leisure Family_with_children

8/10

Excellent

28 Nov 2025

Arturo

Brake fast not included

Partner

10/10

Exceptional

23 Nov 2025

BEN

Our room was very nice and clean.

Business_and_leisure Family

8/10

Excellent

23 Nov 2025

Hector

Pool appears bigger in the picture, but it was clean an heated

10/10

Exceptional

21 Nov 2025

Victor

Had biz trip visiting location near airport. Location perfect, shuttle bus was prompt after calling hotel. It is an easy 10 minute walk between hotel and airport. Staff and housekeeping were great. Had suite w fireplace, spacious albeit getting outdated. Clean overall. No issues.

Business

10/10

Exceptional

20 Nov 2025

Kevin P

Yes.

6/10

Pleasant

20 Nov 2025

Albert

Light bulb was out and the bed was squeeking. House keeping came in at 9 am to clean and woke us up when we have a check out time by noon

Business_and_leisure Partner

2/10

Poor

17 Nov 2025

Jose

walls are not noise prrof like marketed

Leisure Friends

10/10

Exceptional

14 Nov 2025

Patricia

Great rooms and loved the amenities!

Leisure Family

10/10

Exceptional

14 Nov 2025

Hector

This is a great place to stay if you’re flying out from the airport. It’s very convenient, clean, excellent staff, great shuttle transportation to the airport, you can walk out of the hotel and get food. I always book a room there when flying from the El Paso airport.

Business Self

2/10

Poor

14 Nov 2025

Wade

Room was very dirty. Dirty rags left in the sink and poop stains in the toliet

8/10

Excellent

13 Nov 2025

Gary

The room we were given had been remodeled very nicely and the bed was comfortable. The vinyl plank flooring they used is really thin and soft in spots. We were on the first floor and you could hear every footstep in the room above us. If we stay here again, I will ask for a top floor room.

Partner

10/10

Exceptional

12 Nov 2025

Milber

Amazing

8/10

Excellent

08 Nov 2025

Jeongwon

I didn't have a breakfast.

10/10