BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
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8.8/10Excellent1,001 Reviews
Cleanliness9.0/10 9.0
Service9.0/10 9.0
Comfort8.8/10 8.8
Condition8.6/10 8.6
Neighborhood9.8/10 9.8
Amenities8.6/10 8.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Chase Suite El Paso
Set in El Paso, Chase Suite El Paso provides a fitness center. Featuring barbecue facilities, this 3-star hotel has air-conditioned rooms with a private bathroom. The hotel also offers free WiFi as well as a free airport shuttle service.
The units in the hotel are equipped with a flat-screen TV with cable channels. Selected rooms are equipped with a kitchen with a dishwasher. All units at Chase Suite El Paso are fitted with a seating area.
A continental breakfast is available each morning at the accommodations and Chase Suite El Paso offers an outdoor pool. This property features a complimentary social dinner which includes a hot dinner with beer and wine Monday through Thursday from 18:00 through 19:30.
A business center and vending machines with drinks are available on site at the hotel. Speaking English and Spanish at the reception, staff are always on hand to help. El Paso Museum of Art is 6. 2 mi from Chase Suite El Paso, while Wyler Aerial Tramway is 5.
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6 mi from the property. El Paso International Airport is 1. 2 mi away.
With a stay at Chase Suite Hotel El Paso in El Paso (East El Paso), you'll be a 4-minute drive from Cielo Vista Mall and 8 minutes from Fort Bliss.
This hotel is 12.2 mi (19.6 km) from American Consulate and 7.7 mi (12.3 km) from Paso del Norte International Bridge. Make yourself at home in one of the 200 guestrooms, featuring kitchens with refrigerators and stovetops. Your pillowtop bed comes with premium bedding.
Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, as well as phones with free local calls. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.
Planning an event in El Paso? This hotel has 1841 square feet (171 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
5:30 AM
Check-out until
12:00 PM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
No alcohol served onsite
No alcohol allowed onsite
Events/parties not allowed
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 20
Pet max weight (per pet) in lb is 45
Only dogs are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 250 per accommodation, per stay
We have included all charges provided to us by the property.
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You need to know
- Up to 4 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Alcohol is not served or permitted at this property.
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Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards; cash is not accepted
- Onsite parties or group events are strictly prohibited
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
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Minimal age
21
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Optional fees
- Self parking fee: USD 5 per day (in/out privileges)
- Pet deposit: USD 250 per stay
- Pet fee: USD 75 per pet, per stay (maximum USD 150 per stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Gene Roddenberry Planetarium
0.8 km / 0.5 mi
Lone Star Golf Course
2.4 km / 1.5 mi
Bassett Place
2.6 km / 1.6 mi
Cielo Vista Mall
2.7 km / 1.7 mi
The Fountains at Farah
4 km / 2.5 mi
Texas Tech University Health Sciences Center El Paso
5.3 km / 3.3 mi
University Medical Center of El Paso
5.4 km / 3.3 mi
Ascarate Lake City Park
5.6 km / 3.5 mi
Concordia Cemetery
5.8 km / 3.6 mi
El Paso Zoo
6.1 km / 3.8 mi
El Paso Community College
6.1 km / 3.8 mi
El Paso County Coliseum
6.1 km / 3.8 mi
Community Baptist Church
6.5 km / 4 mi
Rio Grande
6.6 km / 4.1 mi
Del Sol Medical Center
7.1 km / 4.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 200
- hotel
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Airport Shuttle
- Room service
- Laundry service
- Multilingual staff
- Fireplace
Show 19 more facilities & services
- Hotel safe
- Newspaper stand
- Shop
- Newspapers
- Luggage room
- Clothes dryer
- Grill/BBQ
- Banquet hall
- Conference room
- Meeting room
- Business centre
- Outdoor freshwater pool
- Sun loungers
- TV lounge
- Breakfast
- Picnic
- Non-smoking establishment
- Minimum check-in age: 21
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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STUDIO TWO DOUBLE BEDSSTUDIO • TWO DOUBLE BEDSSTU.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChase Suite El Paso
STUDIO TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: STU.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChase Suite El Paso
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING BED TWO BEDROOMSDOUBLE • KING BED TWO BEDROOMSDBL.B2-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChase Suite El Paso
DOUBLE KING BED TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.B2-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChase Suite El Paso
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin QUEEN SIZE BEDDouble or Twin • QUEEN SIZE BEDDBT.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChase Suite El Paso
Double or Twin QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChase Suite El Paso
SUITE TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChase Suite El Paso
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChase Suite El Paso
Double or Twin KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO DELUXE QUEEN BEDSTUDIO • DELUXE QUEEN BEDSTU.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChase Suite El Paso
STUDIO DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING BED TWO BEDROOMSSUITE • KING BED TWO BEDROOMSSUI.B2-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChase Suite El Paso
SUITE KING BED TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B2-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin KING BED TWO BEDROOMSDouble or Twin • KING BED TWO BEDROOMSDBT.B2-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING BED TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChase Suite El Paso
Double or Twin KING BED TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING BED TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.B2-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size BedSTU.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChase Suite El Paso
STUDIO Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO AccessibleSTUDIO • AccessibleSTU.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChase Suite El Paso
STUDIO Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChase Suite El Paso
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO DELUXE KING BEDSTUDIO • DELUXE KING BEDSTU.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChase Suite El Paso
STUDIO DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChase Suite El Paso
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE KING BED TWO BEDROOMSQUADRUPLE • KING BED TWO BEDROOMSQUA.B2-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- KING BED TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChase Suite El Paso
QUADRUPLE KING BED TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- KING BED TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.B2-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Chase Suite El Paso
100
reviews shown
Kathryn
Nice place. No complaints.
Traci
Great room. Breakfast was good too.
Mónica Andrea
La habitación muy comoda con 2 baños
Saul
Great place to stay rooms are big a spacious and around many restaurants
Valerie
Very nice place to stay.
Christopher
The stay was great! Staff was friendly, breakfast was good, and loved the 2nd floor! That was a pleasant surprise! So if you have a large family or kids this is a great place to stay.
Veronica
It was amazing the stay
Sandy
I loved that it had a full kitchen with all the appliances needed
Carlos
All it's 👍
Jose
It is our favorite hotel to stay. Breakfast is delicious, the staff is welcoming, helpful and working with a smile. They have 2 swimmingpools and a hot tub. They could lower a bit the hot temperature in tub. It was way too hot it can burned the skin. But in past stays its been a perfect temp. This visit i was not able to enjoy hot tub but iam sure they will work on it. Overall this is my place to stay always. Everything is close by. Thank you Chase and staff for making it a great stay🤗
Jessica
Staff was very helpful, room was clean but the fridge was making a loud noise all the time and was annoying, not sure if the a/c was working properly but the room was very hot and humid. Other than that everything was good.
Clintton
Nice kitchen area & large bathroom. Our shower leaked but told staff and was fixed promptly. The breakfast was more of a snack bar. The amenities could be upgraded. Expired creamer (powder) sugar, etc. Decent stay for decent price.
Selena
Great clean suites and friendly staff!
Hector
My stay here was amazing clean rooms nice kitchens staff was extremely helpful and really nice Will definitely stay here again
Angelica
Wonderful place to stay and relax
Sisley
Quedé encantada de todo el servicio.la limpieza la calidad .
Por lo que será mi lugar preferido para mi próxima visita al paso
Por lo que será mi lugar preferido para mi próxima visita al paso
Juan Sinay
I’m not sure why this place has such high ratings for breakfast because, frankly, it was disappointing. The cereal was stale, the eggs were cold, and the fruit was watery. To make matters worse, there was no milk available for the cereal. Unfortunately, that was the only breakfast option offered.
Additionally, our room had a few dead bugs, including cockroaches, and we noticed mosquitoes inside as well, tried to kill the ones we saw but unfortunately the next morning, my kids woke up with several bites. Overall, it was a very unsatisfactory experience.
Additionally, our room had a few dead bugs, including cockroaches, and we noticed mosquitoes inside as well, tried to kill the ones we saw but unfortunately the next morning, my kids woke up with several bites. Overall, it was a very unsatisfactory experience.
Madison
everything was perfect, but there were bugs in the bathroom.
Mary K
Parts of the hotel was dated but the
Yikia
I called before booking the place they had a yes for every question until the date of my check in. Their phone service was down when my plane landed @ 12:30 in the morning which I had already communicated to them of my time of arrival prior to booking. Moving forward we had to result to communicating via text on their app. We were told that someone was on their way we weren't picked up until 3am. They said something was wrong with the two way phones they couldn't hear each other. The gentleman I spoke prior about an early check-in. No one knows who or what im talking about. Not to mention they tried to charge me $150.00 for early checkin. We were suppoesed to get a free upgrade as a gold member didn't happened which I was promised at my time of check in never got it or the bottleof wine which we dont drink so. Finally got in the room . I must say the room was nice clean and comfortable. The power went out on the 3day of our stay (not their fault) however we said ok we will get in the pool to keep cool the pool was nasty. Then the charge $5 daily to park which isn't a lot ive paid more but for garage parking secure parking. This was just an out in the open regular parking NO. They promoted this great breakfast it was horrible went 1once in the 5 days didnt even eat that. Its a HARD NO for me i wouldn't go back sorry not sorry
Leslie
Had a great stay. Breakfast was pretty meh. And the jets on the jacuzzi didn’t work. It the room was nice and love having a full kitchen if needed
Paul
Very clean and comfortable night's stay with a fresh hot breakfast.
William
I was amazed when I walked into the suite how big it was. It was super clean and comfortable. I will definitely be back to stay here again.
Alexis
Great
Bianca
It was okay over all. The room was easy to find and convenient to access. The ac unit was pretty noisy, and I paid for a king size bed and my room had two full beds. I was rushed for time to get to an appointment so I didn’t have time to tell management after I checked in at 7pm but it is appreciated to get what you paid for.
Keith
Pleasantly surprised, I will stay here again. The staff was friendly and helpful. The breakfast was better than expected. Room was clean.
Moises
Everything was good for the stay the only problem was that the mattresses where uncomfortable besides that a fantastic stay!
Jessica
Staff was helpful and nice! Everything was close to my room
Matthew
Clean Room, Friendly Staff. The go-to spot when traveling to El Paso!
Aaron
I had an accessible room but the handicapped ramps are quite aways from the room.
Jaime
Hotel & stay were good what made it a bad experience this time was the breakfast. Breakfast ends at 10am Sundays, went at 9:30am and there was hardly anything, staff in charge of breakfast was rushing to clean everything and didn’t bother to add any more egg, beans, cream cheese and more. A lot of people arrived after we did and were dissatisfied as well they had no food to eat and the staff jokingly said i turned off the juice machine.
Daniel
Nice an quit an friendly great staff
Jennifer
Room was very clean and staff was very friendly and helpful
keith
It was a excellent experience
Kelley
Clean, nice staff, free breakfast. Didn't know about the large security deposit.
Todd
Not good, needs to be updated
Coy or Becky
Breakfast was ok but nothing special. Parking could have been better but over all was a nice place
Coy or Becky
Nice place, quiet area and convenient. Parking could have been better but over all its a good place to stay.
Johnny
Love the hotel and suite I stood in, very clean and nice. The staff was very helpful and didn’t hesitate to help me out when I needed something. Highly recommend staying here, will definitely stay here again.
Marianela
Nice studio with everything you need.
Dr. Eric
Clean room. Lots of parking. Helpful staff.
Lindsey
When I went my room I found a bug in my bed, stains on the sheets, and hairs in the shower. I asked to be moved. They moved me to a different room. There were still stains on the sheets and hairs in the shower that were not mine due to me not using it yet. I wanted to get a refund but saw reviews on here that said they would not refund you if you booked through a third party which I did. This place is so gross, I bought shower shoes to feel comfortable showering. Skip it at all costs. Spend a little more to feel comfortable. They also now charge $5 a night for parking, which they did not charge me due to my poor experience. Pro was the room was quiet and the AC worked well.
Austin
It’s a nice stay very comfortable and friendly. There is a free shuttle, make sure you notify them ahead of time so they can arrange the pick up.
Keyana
We loved our stay here!! Lovely, full suite and pool, hot tub, and grill area.
Breakfast was also great, but only until 9AM.
Will definitely stay again.
Breakfast was also great, but only until 9AM.
Will definitely stay again.
Sanona
We came for a concert and the room was better than we expected. The staff was very polite and helpful. If ever in El Paso again will stay here!!!
Crystal
It was so beautiful and clean the customer desk employed were so helpful and nice. I would recommend this place to everyone . It was so peaceful.
Gabriela G
The hotel was awesome. Benji in the front desk was very helpful. The room was clean. It had everything we needed. The wine was fantastic. I would stay here again.
Clancey
Our room did not have electricity for the second bedroom. The hotel was aware of the issue prior to our booking and failed to fix before booking us. There was no power to the TV, lamps or any outlets in the room. The bathroom light and vent also went out.
Juliana
Nara from the front desk was amazingly helpful , nice and adorable. Thank you
Echo
Upon checking in, the employee was really helpful. He explained the property, amenities and where to find things.
The room was amazing, larger than we expected and clean. The property is well maintained and the breakfast was good. Even the cleaning staff were all very pleasant.
We enjoyed our stay, and would definitely stay here again.
The room was amazing, larger than we expected and clean. The property is well maintained and the breakfast was good. Even the cleaning staff were all very pleasant.
We enjoyed our stay, and would definitely stay here again.
Mary Sol
Muy bien servicio y atención, muy buen desayuno, incluia fruta fresa
Minoo
Wonderful location with beautifully laid out rooms. Amazing and friendly staff. 10/10
Leeann
The pool area was great!
Brianna
Very unique!
SAID
Great comfortable stay, friendly staff.
MICHAEL
Room was spacious and clean, staff was accommodating. Great place and location. Highly recommend
Tamara
Due to, they're not coming every day we kept running out of stuff and they wouldn't bring it to our room, we had to go to front to get items like towels and toilet paper. Other than that it was nice and clean. The breakfast was awesome!
Jeremy
The room and property felt more like an apartment than a hotel, which was awesome! Giant room with full kitchen, living room area, lots of space. Close to airport yet couldn’t hear planes. Very quiet property. Lots of food options nearby. Will be back!
Juan
The staff were horrible and very on top of my business they made me feel bad during the breakfast and making sure I put the right guests to eat and made me feel so uncomfortable
Kristen
Super clean, convenient, and a great price.
Valery
The suite we got was just about in great condition. The only things that bothered me I could tell the bedding had not been changed as there were fecal stains on the blanket that i unfortunately did not notice until i pulled off the sheets the next day to make sure they were replaced for the next guest. Luckily the stains were on the side that I was not laying in. Breakfast was over by the time my family and I arrived. That was my mistake as I was used to breakfast hours from other hotels. The website does advertise two pools but I’m not sure if one was out of order or I just was not able to access. The hot tub at the main pool by the office was also out of order. The furniture by the pool needs to be cleaned it was very uncomfortable sitting on them as the filth was visible. The staff was great very polite. My kids really enjoyed the stay so much they wanted to move in. It was just minor details that can be fixed.
Dominic
Once you drive up to this property, you will notice these were apartments that have been changed out to be a hotel. We booked the two king bed suite. The upstairs level was very hot. It had one of those mini split ac's on the inside wall but it still would not get any cooler than 84 degrees. The bottom floor had bugs in the bathroom. The mini kitchen area was dirty. Neighboorhood was okay, aside from the people a few doors to the right blairing their loud music from their car for awhile. Over all not as bad as I have encountered but definitly not a place I would book again.
Cecilia
Breakfast could have been better but over all not a bad place to stay
Mendeland
Had a staycation here and it was everything I needed .. staff is friendly and helpful loved that it gave an apartment feel not so much a hotel vibe. I definitely will be booking again when I need some time away . I had one issue with the AC and they fixed it right away other than that loved my stay there .
Sheridan
Great stay! Had to prepare for a meeting and it was nice and quiet.
Cecilia
It needs a little bit of upgrade, but everything else was good
Angel
All the above
Loraine
Amenities . . . Bottle of wine including for start of your stay was not included. The hotel ran and didn’t inform me until I asked about it.
John
Comfortable room size. Easy access to airport. Front staff was very nice.
Samantha
Okayyy
I only spent a night here. The hotel is set up like an apartment complex, was very confused when I first arrived. The room was ok. Area kinda sketch. But what got me was the $250 deposit!!!!
I only spent a night here. The hotel is set up like an apartment complex, was very confused when I first arrived. The room was ok. Area kinda sketch. But what got me was the $250 deposit!!!!
Mario
The rooms are nice but to many cats on the property and felt it was very run down from the outside
Frank
Room was great and the staff was very nice.
Troy
The room was amazing and purchased a Queen size bed, it had enough room. The staff is very kind and welcoming. I had an amazing stay!
Victor
Awesome place....our home away from home
Jesus
Room was clean, area was quiet. Bed was comfy, centralized location.
Cecilia
Everything was great but room smelled like cigarette smoke.
Dawood
Chase Suite Hotel was excellent. They offered everything, from a clean room to a great breakfast, evening social hour, complimentary airport pickup and dropoff.
The rooms are cozy, clean and the hotel staff is so welcoming. Each person working at the hotel ensured that the stay was pleasant and hassle-free.
This is the to-go place to stay when I visit El Paso again.
The rooms are cozy, clean and the hotel staff is so welcoming. Each person working at the hotel ensured that the stay was pleasant and hassle-free.
This is the to-go place to stay when I visit El Paso again.
Megan
The location was convenient to the airport and staff was friendly!
Sergio
Good location not as clean only used one night for work didn’t need much!
Pete
Pet Friendly
Courtney
This property has gone significantly downhill. The room was dirty, damaged and dated. Most uncomfortable bed I have ever experienced. Trash all over the outside areas- didn’t seem like anyone cared. Didn’t receive any of the perks for gold membership, as advertised.
This motel has become overflow housing for the base- so if that doesn’t describe your stay, I would avoid this place. Otherwise, you are dealing with staying up late while they drink and party, getting up at 0500 while they slam doors and stomp above you in their heavy boots and stepping over empty cases of beer, energy drinks, zip ties (?!) and other “party supplies” in all common areas. Nothing against the military; I wouldn’t want to pay $$ to stay in a dorm room either.
Breakfast was folders coffee and extremely limited and unappealing options. We passed on that. Parking was free if you were among the lucky to find a spot- couldn’t use the handicapped parking or any sidewalks - due to all the trucks backed in and completely blocking them with large hitches - grandma was unable to use her walker or move around the property. We only come to El Paso to visit grandma, so we will have to find a better option.
Do Not recommend this place!
This motel has become overflow housing for the base- so if that doesn’t describe your stay, I would avoid this place. Otherwise, you are dealing with staying up late while they drink and party, getting up at 0500 while they slam doors and stomp above you in their heavy boots and stepping over empty cases of beer, energy drinks, zip ties (?!) and other “party supplies” in all common areas. Nothing against the military; I wouldn’t want to pay $$ to stay in a dorm room either.
Breakfast was folders coffee and extremely limited and unappealing options. We passed on that. Parking was free if you were among the lucky to find a spot- couldn’t use the handicapped parking or any sidewalks - due to all the trucks backed in and completely blocking them with large hitches - grandma was unable to use her walker or move around the property. We only come to El Paso to visit grandma, so we will have to find a better option.
Do Not recommend this place!
Alma
Clean room
Abraham
V
Oscar
The room was great. We loved our stay. We have traveled to El Paso repeatedly and this place has become our go-to for staying.
Only thing missing this time around was a complimentary bottle of wine as advertised, but everything else was great.
Only thing missing this time around was a complimentary bottle of wine as advertised, but everything else was great.
Cari
Staff was courteous, room was clean and spacious.
Javier
Clean room, good staff, front desk crew. Like house keeping crew very helpful and friendly.
Bianca
Was a great stay, didnt feel like a hotel. Reason why it was 4 stars and not 5, i wish i had bags for trash. Did a lot of shopping and nowhere to put the trash, dumpsters were really full.
Kimberly
Room was a great area. Pleasantly surprised! Good job Chase Suites!
Javier
The breakfast food was good. Liked alot the parking very safe all around. The cleaning inside and outside too.
Eduardo
Yes great room and everything looks amazing
Mr. Joey
Awesome stay great staff peaceful
Edgar
Staff and clean room
Peggi
Room exceeded expectations: clean, large, comfortable. Staff friendly & efficient.
Cam
Yes
Dawn
I waited almost an hour past checkin time to get into my room apparently waiting for my room to be \"inspected\". In that time i saw the front desk help many other customers and got them checked in immediately. I saw her offer the complimentary wine bottle to another customer but then I had to ask for mine. She never offered me the wifi code, but freely explained it to others checking in. Poor customer service all around.
When finally in room I saw many unclean or falling apart items in the suite. The sink had a major chip missing in it. The unit needs upgrading and better cleaning.
When finally in room I saw many unclean or falling apart items in the suite. The sink had a major chip missing in it. The unit needs upgrading and better cleaning.
Anthony
We love Sal from the kitchen!
Andrew
The staff the room and the amenities wer bad ass
Maria
Room was clean, the staff were super friendly and helpful. Would definitely stay there again! Was close to the airport!
Judith
Great size and super comfortable
Zoie
Staff is amazing!
Rooms are nicee!
Food is meh, didn’t even try it, and I booked for included breakfast 😂
Rooms are nicee!
Food is meh, didn’t even try it, and I booked for included breakfast 😂
Location & surroundings
Chase Suite El Paso
6791 Montana Ave, El Paso, United States
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Chase Suite El Paso
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