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Aloft El Paso Downtown

El Paso - TX · United States

303 Texas AveView location

8.8/10Excellent1,000 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.0/109.0
Condition9.0/109.0
Amenities8.6/108.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Aloft El Paso Downtown

Enjoy modern comforts at our El Paso hotel, featuring a 24-hour fitness center, complimentary Wi-Fi, and concierge services. We also offer wedding services, a TV lounge, and banquet hall. Dine at Re:Fuel, our on-site restaurant and bar, or enjoy room service (limited hours). Cooked-to-order breakfasts are available daily (fee applies).

Business travelers appreciate our business center, dry cleaning/laundry services, and 24-hour front desk. Our hotel boasts 4, 004 sq ft of event space, ideal for conferences and meetings. Limited on-site parking is available.

Relax in one of our 89 air-conditioned rooms, each equipped with a refrigerator, iPod docking station, and a 55-inch LED TV with premium channels. Modern bathrooms include complimentary toiletries and hair dryers. Coffee/tea makers and desks are also provided, and housekeeping is daily.

Located near the Sensorium, Plaza Theater, and El Paso Symphony Orchestra, our hotel puts you in the heart of downtown El Paso.

Read more about this hotelShow less

With a stay at Aloft El Paso Downtown in El Paso (Downtown El Paso), you'll be within a 5-minute drive of Paso del Norte International Bridge and Sun Bowl Stadium. This hotel is 7.4 mi (11.9 km) from Fort Bliss and 8.3 mi (13.3 km) from American Consulate.

Make yourself at home in one of the 89 air-conditioned rooms featuring refrigerators and iPod docking stations. 55-inch LED televisions with premium TV channels provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include desks and coffee/tea makers, and housekeeping is provided daily. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in El Paso? This hotel has 4004 square feet (372 square meters) of space consisting of conference space and a meeting room.

Limited parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:30 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 18 Pet max weight (per pet) in lb is 40 Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed (no fees)

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 8 to 12 for adults, and USD 8 to 12 for children
    • Valet parking fee: USD 19 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Sensorium 0.2 km / 0.1 mi
San Jacinto Plaza 0.2 km / 0.1 mi
Plaza Theater 0.4 km / 0.2 mi
El Paso Symphony Orchestra 0.6 km / 0.4 mi
Judson F. Williams Convention Center 0.6 km / 0.4 mi
Abraham Chavez Theater 0.6 km / 0.4 mi
El Paso Museum of Art 0.6 km / 0.4 mi
Southwest University Park 0.7 km / 0.4 mi
El Paso Museum of History 0.7 km / 0.4 mi
El Paso Downtown Artist and Farmer's Market 1 km / 0.6 mi
El Paso City Hall 1 km / 0.6 mi
Magoffin Home State Historic Site 1.1 km / 0.7 mi
St. Patrick Cathedral 1.1 km / 0.7 mi
Paso del Norte International Bridge 1.6 km / 1 mi
Las Palmas Medical Center 1.7 km / 1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 89
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Valet parkingExtra charge
  • Room service
  • Laundry service
  • Bellboy serviceExtra charge
Show 20 more facilities & services
  • Hotel safeExtra charge
  • Lift access
  • Concierge
  • Luggage roomExtra charge
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Banquet hall
  • Conference room
  • Meeting room
  • Business centre
  • TV lounge
  • Game room
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6
    DOUBLE AccessiblePhoto unavailable3 photos

    Aloft El Paso Downtown

    DOUBLE Accessible

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Aloft El Paso Downtown

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 0 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable4 photos

    Aloft El Paso Downtown

    DOUBLE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    0 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6-1
    DOUBLE AccessiblePhoto unavailable3 photos

    Aloft El Paso Downtown

    DOUBLE Accessible

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDS • 1 Bedroom • 0 m²QUA.2D
    QUADRUPLE TWO DOUBLE BEDSPhoto unavailable4 photos

    Aloft El Paso Downtown

    QUADRUPLE TWO DOUBLE BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    0 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • Accessible • 1 BedroomQUA.H6
    QUADRUPLE AccessiblePhoto unavailable3 photos

    Aloft El Paso Downtown

    QUADRUPLE Accessible

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GUEST ROOMQUADRUPLE • GUEST ROOMQUA.GR

    Photos are not available for this room type.

    Aloft El Paso Downtown

    QUADRUPLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 53 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable10 photos

    Aloft El Paso Downtown

    DOUBLE KING SIZE BED

    Room photos

    10 photos

    Room overview

    Smoking room
    Room size
    53 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Bathroom
    • Shower

    Facilities with extra charge

    • Fan
    • Wi-fi
    • Fridge
    • Hairdryer
    • TV
    • Individually adjustable air conditioning
    • Housekeeping
    • Desk
    • Toiletries
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-2

    Photos are not available for this room type.

    Aloft El Paso Downtown

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6-1

    Photos are not available for this room type.

    Aloft El Paso Downtown

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO-2

    Photos are not available for this room type.

    Aloft El Paso Downtown

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible Two Double bedsQUADRUPLE • Accessible Two Double beds • 1 BedroomQUA.H6-2D
    QUADRUPLE Accessible Two Double bedsPhoto unavailable3 photos

    Aloft El Paso Downtown

    QUADRUPLE Accessible Two Double beds

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-2D

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Aloft El Paso Downtown

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Aloft El Paso Downtown

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    Aloft El Paso Downtown

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Aloft El Paso Downtown

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Aloft El Paso Downtown

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Aloft El Paso Downtown

8.8
Excellent
1,000 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
9.0 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
05 Jul 2026
Nichole
Beautiful hotel and very centric to everything!
Partner
8/10
Excellent
05 Jul 2026
Jacqueline
Restroom was very slippery and little dangerous.
Partner
8/10
Excellent
29 Jun 2026
Samuel
The hotel lobby and counter staff were good. I wasn't a fan of being surprised with valet parking on arrival, some kind of communication ahead of time would have been good. The room was clean, but the shower was not in the best shape and the cleaning looked like it was only on the surface in the shower; the grout needs to be treated for mold/mildew. Street level conversation was audible from the 3rd floor.
Self
10/10
Exceptional
29 Jun 2026
Katy
Good
Pet
6/10
Pleasant
28 Jun 2026
Aj
no parking small rooms no pool or breakfast
Self
8/10
Excellent
21 Jun 2026
Yvonne
great place to stay. appreciate the vintage theme
Friends_and_family Family
10/10
Exceptional
18 Jun 2026
Norberto
Great room and location in downtown. I’ve stayed here several times and always a great place for the value
Friends_and_family Friends
10/10
Exceptional
15 Jun 2026
phil
Loved downtown location , close to great nightlfe and food.
Self
10/10
Exceptional
14 Jun 2026
Lorena
Great staff clean room. The heart of El Paso makes it easy to get around go to the tap go to the art museums and this was a work trip so really enjoyed.
Self
10/10
Exceptional
04 Jun 2026
KAREN
I stay often here when my husband and I do date night out in the city. The rooms are small but clean and the best part is the location. There is bars and other entertainment close by. No parking only valet is one of the things I dislike but you are informed when booking. I’m sure you can pay parking nearby we just treat ourselves.
Partner
10/10
Exceptional
25 May 2026
Perla
Great hotel!! Marco was so friendly!! We'll definitely stay here again!!
10/10
Exceptional
24 May 2026
Laurencio
Ok
Partner
10/10
Exceptional
19 May 2026
Christopher
Good
8/10
Excellent
11 May 2026
Lourdes
Great place for our needs.
Friends_and_family Family
10/10
Exceptional
05 May 2026
Salvador
We booked this hotel for the BTS concert and the staff was amazing and the rooms were very gorgeous with beautiful views no matter what room you get it’s just beautiful. Thanks to the staff for making our stay feeling like home and welcoming!
Friends_and_family Friends
10/10
Exceptional
04 May 2026
Edna
Nice boutique like hotel in Downtown
10/10
Exceptional
04 May 2026
Laura
Very thankful this hotel did not cancel my reservation like other hotels for the BTS concert so they could charge more. If I come back, I will definitely stay here again. Very helpful front desk. Very fast valet. I will say though the shower was very slippery so I had to put a towel down so I wouldn’t slip. Other than that everything was wonderful!!!
Family
8/10
Excellent
01 May 2026
Sloane
Needs fridge that works and microwave
Friends_and_family Friends
10/10
Exceptional
30 Apr 2026
Roman
Nice hotel, friendly staff, small rooms, but right smack in the heart of downtown El Paso.
Partner
10/10
Exceptional
20 Apr 2026
Sharon
Every time I've stayed it's been so comfortable and the staff is so friendly
Self
10/10
Exceptional
16 Apr 2026
Miguel
Great locale.
8/10
Excellent
13 Apr 2026
Amanda
I love the Hotel itself, the only complaint I had was the room I was in was either right over the restaurant or close to it so the room smelled of food the whole time. I will def be staying there again just on a different floor! Other than that it was a great stay
Self
10/10
Exceptional
09 Apr 2026
ISMAEL
Location
10/10
Exceptional
02 Apr 2026
Roman
staff was extremely nice. Location was excellent. Lacks parking.
Partner
10/10
Exceptional
29 Mar 2026
Emanuel
Beautiful place.
Friends_and_family Family
10/10
Exceptional
28 Mar 2026
cynthia
Great location in downtown. Many restaurants and bars nearby. Rooms are nice and cozy and the views from the 12th floor are awesome!
10/10
Exceptional
20 Mar 2026
Victoria
Everything was great
Partner
4/10
Poor
18 Mar 2026
Manuel
Very old building in bad condition. Can’t believe this is a Marriott property. The coffee machine and refrigerator were in the bathroom. Staff was very nice.
8/10
Excellent
10 Mar 2026
Lourdes
Great location, easy access to venues, friendly staff. Wished there was a bit more attention to detail. Otherwise, great stay.
Friends_and_family Family
10/10
Exceptional
07 Mar 2026
JoAnna
You can walk anywhere and find places to eat and drink!
Partner
4/10
Poor
25 Feb 2026
Darlene
Yes! The room did not have shampoo in the shower! And when I drove up no one helped me quickly I was in a hurry! I did tell them to park my car in the parking lot but they left it there and my license plate was stolen! Not happy!
Self
10/10
Exceptional
23 Feb 2026
David
Clean. Friendly staff
Partner
10/10
Exceptional
22 Feb 2026
Mark
Fabulous property and lovely, courteous staff.
4/10
Poor
05 Feb 2026
Miguel
Room had a food smell. Double charged for valet parking
Business Self
10/10
Exceptional
19 Jan 2026
JoAnna
We love this hotel, its clean, staff is friendly and its walking distance to many places. Stayed here many times before and will choose it again.
Friends_and_family Family
10/10
Exceptional
18 Jan 2026
Matthew
Super friendly front desk staff who allowed for early check in, provided great recommendations for the area and gave me encouraging words on my time spent here.
Self
10/10
Exceptional
15 Jan 2026
America
Clean rooms
Business_and_leisure Pet
10/10
Exceptional
10 Jan 2026
Antonio
An amazing room
Leisure Partner
10/10
Exceptional
09 Jan 2026
Ronni
Staff was friendly and helpful
Business Family
10/10
Exceptional
07 Jan 2026
Ana
Clean room. Friendly staff. Within walking distance to the border, shops, restaurants. This hotel only offers Valet Parking for $20 a day, unless stated otherwise. Will definitely book again, when in El Paso.
Leisure Partner
6/10
Pleasant
05 Jan 2026
JUAN
Lobby was music LOUDDDD I couldn’t even hear the receptionist, I think they have move that from there.
Business Partner
10/10
Exceptional
03 Jan 2026
Manuel
Nice clean room. Close to downtown activities, restaurants, and bars
Partner
6/10
Pleasant
01 Jan 2026
Abraham
Room and halls had a particular smell. There’s no parking and extra charge fo valet parking
Leisure Family
10/10
Exceptional
31 Dec 2025
Helen
My stay was excellent. The staff was courteous and professional. I took my pup and she was welcomed as well.
Friends_and_family Family
10/10
Exceptional
24 Dec 2025
Ian
The room was spacious and quiet and clean.
I was staying long enough that I was able to relax and figure out some of the quirks of the room like the remote controlled shades - which were nice! (Just would have loved a heads up so I wasn’t trying to figure it out and feeling silly once it dawned on me)
The staff were incredibly friendly and welcoming and made sure my dog felt loved and welcomed too!
It’s a great space and feels very modern while respecting the history of the building.
I would definitely recommend it for others -
Just be prepared for quirks like the remote controlled shades and the elevators that don’t both go to all the floors!
Leisure Pet
4/10
Poor
22 Dec 2025
Nelson
Terrible service, mediocre room, valet parking inaccesible. Aloft prices for Comfort Inn quality and service.
Leisure Family
8/10
Excellent
22 Dec 2025
Jenesis
Clean room and great staff very nice people
Partner
10/10
Exceptional
14 Dec 2025
Maria Cordova
Wonderful staff. Room was perfect for someone traveling through for the night. Bed and linens all clean and comfortable, room was designed beautifully. Room had a beautiful view.
Leisure Partner
10/10
Exceptional
08 Dec 2025
HALIMA
Good Services.
Business_and_leisure Self
4/10
Poor
03 Dec 2025
Luis
The room was dirty, drywall cracked, lacked maintenance. As a gold member, they didn't offer water and only provided one packet of coffee for the 1st night and didn't add one for the 2nd.
Business
10/10
Exceptional
18 Nov 2025
Carlos
Excellent hotel to stay at.
10/10
Exceptional
17 Nov 2025
Matthew
Clean rooms, great front desk staff and valet workers.
Friends_and_family Family
10/10
Exceptional
15 Nov 2025
Doug
Great downtown hotel with friendly staff and a nice vibe, good value, highly recommend.
Business
10/10
Exceptional
11 Nov 2025
Jesse
Yes
Self
8/10
Excellent
10 Nov 2025
Gabriela
We loved our room! Super clean, building has lots of character. Staff at front desk was not the most helpful when it came to check in. They did not acknowledge me when I came up to the desk. There was miscommunication with the valet set up and my husband ended up paying the driver but we were charged on our card. We did our research before hand so we were aware of checkout times and the accommodations/amenities but they did not share any of this at checkout. We ended up grabbing drinks down the street but had our check in experience up to expectations with the rest of the hotel we wouldn’t spent our evening here. Regardless, we were happy with our stay for our short time in El Paso and would stay again. Very convenient location, super comfortable stay. Check out was smooth and friendly.
Leisure Pet
10/10
Exceptional
30 Oct 2025
Digna
The staff was very welcoming and nice also communicative
6/10
Pleasant
24 Oct 2025
Blanca
The bar was fine, the people at the front desk were horrible. Very rude and could care less about the issue we had.
Partner
10/10
Exceptional
22 Oct 2025
Paul
Nice place. Clean. Friendly staff. Downtown location is nice.
Business
8/10
Excellent
01 Oct 2025
Nancy
No breakfast, great location, nice staff
Partner
4/10
Poor
17 Sep 2025
Joe
Service poor
Business_and_leisure Self
8/10
Excellent
17 Aug 2025
Marta

Grew up in this town...so I know everything

Alot of places to eat around here..and to park...also if you are into bargains...many places to shop on El Paso and Stanton streets...
Self
10/10
Exceptional
16 Aug 2025
Patrick
I love the amenities. The game area and the open patio.
Leisure Partner
10/10
Exceptional
16 Aug 2025
Pamela
The staff was amazing including the valet, executive house keeper and front desk staff. Every time I asked for help they responded quickly and patiently
6/10
Pleasant
10 Aug 2025
JOSE
No
10/10
Exceptional
05 Aug 2025
Jolene
The staff was provided exceptional customer service. They treated us like family.
Leisure Family_with_children
4/10
Poor
03 Aug 2025
Luz
I have previously stayed at the Aloft and I loved it. HOWEVER, this time around I had booked a suite and upon my arrival I was told that they over booked and had no suites available. I was given a regular room and no refund for the price difference was given. :(
Friends_and_family Friends
10/10
Exceptional
28 Jul 2025
Steven
I love this place. All the beautiful old buildings. Best of all, the staff was very helpful and all the people were so nice, that includes the staff, guests, even people on the street. El Paso is the best city ever. I can’t wait to bring friends.
Leisure Self
10/10
Exceptional
27 Jul 2025
Hayley

Valet staff were great!

The check in was simple and easy. The Valet staff were so helpful in both check in and check out. The room was adequate and the only thing missing was an extra toilet paper! I tried calling the front desk but it was permanently engaged. Apart from that it was nice stay with friendly staff. Oh and great room views with beautiful sunset!
Friends_and_family Family
10/10
Exceptional
24 Jul 2025
Miriam
There
10/10
Exceptional
22 Jul 2025
Lisa

Lovely stay in downtown El Paso

Great old building renovated and modern. Very clean rooms. Breakfast could be improved. It seemed like the food was premade and microwaved.
Partner
10/10
Exceptional
17 Jul 2025
Catherine
Daniel, Adam, Nick, and Marco were all excellent and went above and beyond in service. I also spoke with a woman at the front desk yesterday who I believe is named Stephanie (I apologize if I have her name wrong!), but she was extremely helpful as well! Everyone at this hotel was wonderful. Thank you!
Business Self
10/10
Exceptional
13 Jul 2025
Eliana
We thought the building was beautiful and the toiletries were high quality.
Leisure Partner
10/10
Exceptional
11 Jul 2025
John

Top notch

The cleaning staff had the room looking amazing. Tight bed sheets, super clean bathroom and a great view on the 9th floor.
Front desk was allways helpful and friendly and the valet parking was the fastest Ive ever seen.
10 out of 10
Business
8/10
Excellent
09 Jul 2025
Jose
Great place
Business_and_leisure Self
10/10
Exceptional
08 Jul 2025
ISMAEL
It´s the third time we stayed here, we love everything about this hotel.
Leisure Family
10/10
Exceptional
04 Jul 2025
Andrew
Good location, staff, amenities, and cleanliness.
Leisure Friends
10/10
Exceptional
26 Jun 2025
Daniel
A+
4/10
Poor
24 Jun 2025
Leslie
The building was a little old, the parking was valet. Rooms were clean. The door in restroom gave little privacy.
Leisure
10/10
Exceptional
22 Jun 2025
Dylan
Beautiful converted building, trendy bar and common areas. Nice restaurants and coffee shops nearby
Leisure Family
10/10
Exceptional
21 Jun 2025
Jean
The place is right in downtown El Paso it’s a beautiful place restaurant on the premises which so convenient, Everyone is so friendly, I will stay here again
Leisure Pet
10/10
Exceptional
07 Jun 2025
Kevin
The best place to stay in El Paso!
Leisure Pet
10/10
Exceptional
27 May 2025
Verified traveler
Just needed a bed to sleep in for the night. Driving from Vandenberg Space Force Base in Cali and stopped in El Paso. Exhausted I just needed a bed. But what a great night’s sleep. Modern rooms while elo
Friends_and_family Family
10/10
Exceptional
26 May 2025
Derrek
Everyone was great except for a shuttle driver that got irate at the door.
Leisure Family
10/10
Exceptional
25 May 2025
C
Great stay.
8/10
Excellent
20 May 2025
Jason
No parking other than valet or at a meter on the street.
Leisure Self
10/10
Exceptional
19 May 2025
CLAUDIA
Very nice i recommended 100%
Leisure Family
10/10
Exceptional
18 May 2025
Ricardo
Room was small but very unique, unlike anything I've ever stayed.
Leisure Partner
10/10
Exceptional
27 Apr 2025
Aidee
Great customer service
10/10
Exceptional
22 Apr 2025
Tansri
The location is perfect, easy to get anywhere. Downtown El Paso is a bit a dead town at night, however the hotel is closed to many restaurants within walking distance
Leisure Partner
6/10
Pleasant
17 Apr 2025
Verified traveler

Meh

It was dark inside and rooms seemed unnecessarily cramped.
Friends_and_family Family
6/10
Pleasant
10 Apr 2025
Stacie
Not a fan of the sliding door that didn't close all the way separating the bathroom from the rest of the room. Otherwise the stay was fine.
Friends_and_family Family
10/10
Exceptional
07 Apr 2025
Geno
5 stars
2/10
Poor
01 Apr 2025
Sari
Requested my car to be brought up at 4am in order to leave for airport. I got down there at 4 am and I went to the car which was left at the curb but no one was there to hand over keys. Couldn't get back into hotel because I had left key card in return box. No one was at front desk. No one was at valet. There was a strange man across the street watching me and saw that I was locked out of hotel. I was banging on the glass door of hotel and no one responded. I was really frightened and felt trapped. Finally, someone with a back pack ran up to front desk and opened the door for me. I was so shaken and I told him what happened. He then got rude and said \"well give me the ticket number and I'll get keys\". I was shocked. He went and got valet, who got my car keys.
No empathy or apologies. I was shaking all the way to airport. When I provided feedback to Assistant GM, she said that it was a teachable moment for her staff and she said it won't happen again. Again, little empathy.

As a woman traveling alone, I would never consider this hotel. They have poor coverage of front desk and I felt very unsafe.
10/10
Exceptional
30 Mar 2025
Epifania
Great location
Leisure Family_with_children
10/10
Exceptional
26 Mar 2025
Kyle
Beautiful hotel with great amenities and friendly staff. Parking is $19/night, fyi.
Leisure Self
6/10
Pleasant
22 Mar 2025
Gurpreet

Noise issues

So much noise from next door rooms, even you can hear the toilet flush, closing doors, and vibration on the phone.. could not sleep well, as I have to catch a flight early morning.
Friends_and_family Family
8/10
Excellent
19 Mar 2025
Cameron
This hotel was clean and nice. Staff was very friendly. I did not like the parking situation but that is to be expected with a downtown hotel.
Business Self
10/10
Exceptional
17 Mar 2025
Mia J
nice room and very friendly staff!
Pet
10/10
Exceptional
17 Mar 2025
Richard
No on site parking
Leisure Partner
10/10
Exceptional
15 Mar 2025
Donaldo
Very nice stay

Location & surroundings

Aloft El Paso Downtown
303 Texas Ave, El Paso, United States

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Aloft El Paso Downtown

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