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Kobe Plaza Hotel West

Hyogo · Japan

3 4 7 Motomachidori Chuo KuView location

9.0/10Excellent621 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort9.0/109.0
Condition9.0/109.0
Amenities8.8/108.8
See all ratings
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Kobe Plaza Hotel West

Located in Kobe (Nankin-machi), Kobe Plaza Hotel West is within a 10-minute walk of Kobe Tower and Meriken Park. This hotel is 0. 8 mi (1. 2 km) from Kobe Anpanman Children's Museum & Mall and 3 mi (4. 8 km) from Port of Kobe.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and an elevator. Buffet breakfasts are available daily from 7:00 AM to 9:30 AM for a fee. Make yourself at home in one of the 120 air-conditioned rooms featuring refrigerators and flat-screen televisions.

Complimentary wireless Internet access is available to keep you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and slippers. Conveniences include phones, as well as blackout drapes/curtains and in-room massages.

Read more about this hotelShow less

With a stay at Kobe Plaza Hotel West in Kobe (Kobe City Centre), you'll be within a 15-minute walk of Meriken Park and Kobe Tower. This hotel is 0.9 mi (1.5 km) from Kobe Anpanman Children's Museum & Mall and 2.3 mi (3.6 km) from Port of Kobe.

Make yourself at home in one of the 120 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include phones, as well as blackout drapes/curtains and in-room massages.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and an elevator.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 5:00 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Unicode Support true Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately JPY 1320 for adults and JPY 1320 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

Nearby attractions

Motomachi Shopping Street 0.1 km / 0.1 mi
Nankinmachi Square 0.3 km / 0.2 mi
Meriken Park 0.4 km / 0.3 mi
Sannomiya Shrine 0.6 km / 0.4 mi
Hyogoken Kokan 0.6 km / 0.4 mi
Kawasaki Good Times World 0.7 km / 0.4 mi
Kobe Maritime Museum 0.8 km / 0.5 mi
Kobe City Museum 0.8 km / 0.5 mi
Kobe Harborland 0.9 km / 0.6 mi
Port of Kobe Earthquake Memorial 0.9 km / 0.6 mi
Shin-Kobe Trail 1 km / 0.6 mi
Kobe Tower 1 km / 0.6 mi
Higashi Yuenchi Park 1.1 km / 0.7 mi
Kobe International House 1.1 km / 0.7 mi
Kobe City Hall 1.1 km / 0.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 120
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
Show 5 more facilities & services
  • LaunderetteExtra charge
  • 24-hour security
  • Lift access
  • Clothes dryer
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 14 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable2 photos

    Kobe Plaza Hotel West

    DOUBLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    14 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B

    Photos are not available for this room type.

    Kobe Plaza Hotel West

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEMIDOUBLERoom • SEMIDOUBLEROO.SD-1

    Photos are not available for this room type.

    Kobe Plaza Hotel West

    Room SEMIDOUBLE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEMIDOUBLE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SD-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEMIDOUBLE NON SMOKINGRoom • SEMIDOUBLE NON SMOKINGROO.SD-NM

    Photos are not available for this room type.

    Kobe Plaza Hotel West

    Room SEMIDOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEMIDOUBLE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SD-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Kobe Plaza Hotel West

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Kobe Plaza Hotel West

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Kobe Plaza Hotel West

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Kobe Plaza Hotel West

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Kobe Plaza Hotel West

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Kobe Plaza Hotel West

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE WITH DOUBLE BEDSINGLE • WITH DOUBLE BEDSGL.DB

    Photos are not available for this room type.

    Kobe Plaza Hotel West

    SINGLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Kobe Plaza Hotel West

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Kobe Plaza Hotel West

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Kobe Plaza Hotel West

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SEMIDOUBLEDOUBLE • SEMIDOUBLEDBL.SD

    Photos are not available for this room type.

    Kobe Plaza Hotel West

    DOUBLE SEMIDOUBLE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SEMIDOUBLE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 12 m²SGL.ST
    SINGLE STANDARDPhoto unavailable1 photo

    Kobe Plaza Hotel West

    SINGLE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SEMIDOUBLESINGLE • SEMIDOUBLESGL.SD

    Photos are not available for this room type.

    Kobe Plaza Hotel West

    SINGLE SEMIDOUBLE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SEMIDOUBLE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX

    Photos are not available for this room type.

    Kobe Plaza Hotel West

    Room DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Kobe Plaza Hotel West

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Kobe Plaza Hotel West

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-2

    Photos are not available for this room type.

    Kobe Plaza Hotel West

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE NON SMOKINGTWIN • DELUXE NON SMOKINGTWN.DX-NM

    Photos are not available for this room type.

    Kobe Plaza Hotel West

    TWIN DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SEMIDOUBLETWIN • SEMIDOUBLETWN.SD

    Photos are not available for this room type.

    Kobe Plaza Hotel West

    TWIN SEMIDOUBLE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SEMIDOUBLE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Kobe Plaza Hotel West

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-3

    Photos are not available for this room type.

    Kobe Plaza Hotel West

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEMIDOUBLERoom • SEMIDOUBLE • 12 m²ROO.SD
    Room SEMIDOUBLEPhoto unavailable1 photo

    Kobe Plaza Hotel West

    Room SEMIDOUBLE

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Room type
    Room
    View / characteristic
    SEMIDOUBLE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SD

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Kobe Plaza Hotel West

9.0
Excellent
621 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
9.0 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
13 Jul 2026
ABDULLAH
Great location and very helpful staff.
10/10
Exceptional
26 Jun 2026
Meredith
The staff is friendly. Rooms are clean and comfortable. Convenient location. Only note is charging for extra towels: perhaps a refundable deposit would be better?
Partner
6/10
Pleasant
20 May 2026
Melanie
On a fait bcp d’hôtels au Japon et c’est l’accueil et le service le moins courtois que nous avons eu malheureusement…peut être Kyoto est différente et trop de touristes
Mais l’hébergement et chambres sont très propres et bien
Partner
10/10
Exceptional
03 May 2026
Setsumi
出張で2泊させていただきましたが、とてもゆっくり出来ました。また宜しくお願い致します。
Self
10/10
Exceptional
01 May 2026
CeAnn
The place was very clean, in a good location and the staff was very friendly. I would definitely stay there again!
Self
6/10
Pleasant
18 Jan 2026
Kinnon
Property is in a good area and is well staffed. Accommodations are tight with little room to open suitcases and danger of damaging the tv when moving through the triple room.

However, the room had a bad smell and was dusty. When I dropped something, I found a huge layer of dust under the bed, old cigarette packages and all kind of other stuff. Garbage can be found hidden in all kinds of places. Would really reconsider coming here next time.
Leisure Family_with_children
8/10
Excellent
12 Jan 2026
Taeko
丁寧に対応してくださり、快適に過ごすことができました。
Friends_and_family Friends
10/10
Exceptional
04 Jan 2026
kan
We stayed at Kobe Plaza Hotel West and overall it was a very pleasant experience. The hotel has its excellent location right on Motomachi shopping street, just a short walk from Motomachi Station and close to restaurants, shops, Chinatown and other attractions — making it ideal for sightseeing and exploring Kobe on foot.The beds are not small at all.
8/10
Excellent
18 Dec 2025
masaki
clean room
Business Self
10/10
Exceptional
02 Dec 2025
REY FRANCIS
The hotel is centrally-situated. We walked or took a short train ride most of the time since it’s close all the places we wanted to go to. The staff is very helpful as well and the facility was very clean and cozy.
Leisure Family
10/10
Exceptional
24 Nov 2025
RONALDO
Kobe Plaza Hotel West was a super convenient and comfortable base for exploring Kobe. The best part? The location. It’s only a few minutes’ walk from Motomachi Station, so getting anywhere is really easy.

You’re also right next to Motomachi’s shopping street and just a short walk from Chinatown, which means endless food options, snacks, cafés, and late-night bites. If you like wandering around and discovering little local spots, this area is perfect.

The hotel itself is clean, simple, and has everything you need. The rooms are standard size for Japan, they’re cozy and well-kept. Wi-Fi works great, and there’s even a laundry area on the 2nd floor, which is the same floor for breakfast.

Big shout-out to Julia, who helped us during our stay. She was super friendly and made our stay easier. Having someone that helpful at the front desk really makes a difference
Leisure Family
10/10
Exceptional
17 Nov 2025
DONGIL
.
Self
10/10
Exceptional
14 Nov 2025
Christian
My stay was perfect best hotel experience I’ve ever hard thank you so much. I will come back on my next visit! 🙇 Julia at the front desk was very sweet and helpful. Thank you to all the staff.
Partner
8/10
Excellent
31 Oct 2025
Gina
Very central location to shopping, restaurants and transit.

The lobby area is welcoming, as are the staff. In the room, the high touch surfaces were overall clean, but there were cobwebs and dust on unused surfaces. Also the room is very small. Minimal amenities (ie a coffee pot, but no coffee or bottled water).
10/10
Exceptional
19 Oct 2025
Charlie
Great hotel located in the Motomachidori arcade, only a few minutes walk to
Motomachi station and harbour town.

The staff were very accomodating and were very proficient in other languages, even using slang terms from my country
Leisure Family
10/10
Exceptional
18 Oct 2025
Paul
I thought I paid for the breakfast 🤔. Staff behind the desk were so, so ,so professional. Plenty of places to eat. The hotel is in one of those covered streets. Convenience 7/11 a few shops away & the metro a 3 minute walk. Would definitely stay here again & recommend it 100%. Rooms not huge, but we know that about Japan. But as usual, spotlessly clean.
Leisure Self
8/10
Excellent
23 Sep 2025
Feng
Very good location!
Leisure Partner
8/10
Excellent
22 Sep 2025
Dominic
room really small and bathroom also smaller compare to other hotels.
Leisure Family
10/10
Exceptional
27 Aug 2025
Miranda
Great hotel! The staff were so lovely and the room was clean. The hotel was even giving out free popscicles because of the summer heat. Close to shopping and food and trains. 11/10 would stay again
Leisure Self
10/10
Exceptional
07 Aug 2025
Alan
I realy like that it's in the midst of a shopping arcade.
Leisure Self
10/10
Exceptional
09 Jul 2025
Wesley
Amazing property 5 min walk from station, plenty dining and shopping options on the doorstep. Staff super friendly and helpful would definitely recommend
Business_and_leisure Self
6/10
Pleasant
15 Jun 2025
Kohei
I wanted some coffee in the room and a table
Business Self
10/10
Exceptional
06 Jun 2025
Walter
great
Leisure Family
8/10
Excellent
22 May 2025
Verified traveler

I had a great trip

It was a wonderful trip. The cafe space on the second floor was especially comfortable.
10/10
Exceptional
20 May 2025
Hai
It is great generally
Family_with_children
10/10
Exceptional
04 May 2025
Gabriel
Its small but in a convenient place
10/10
Exceptional
02 May 2025
Joseph
The staff here are so kind, so helpful and accommodating. So much respect for how they treat their guests.
The room was very nice, very modern looking and in a really good area.
I would 100% stay here again and would recommend you to do the same!
10/10
Exceptional
22 Apr 2025
Maria

Kobe Japan stay

The whole staff was amazing, extremely helpful and polite
Julia looked after us extremely attentive
Good location
Do recommend this hotel
Partner
8/10
Excellent
15 Apr 2025
JUNGCHEN

住宿品質很好,但是離三宮站有點遠

床很好睡,住宿品質佳,但是離三宮站步行要15分鐘
Self
10/10
Exceptional
14 Apr 2025
Yedem
The property was conveniently in a shopping/outlet street. When leaving the hotel you will have access to a variety of food, shops, and general shops like Daiso and Matusmoto Pharmacy. The subway is about a 5-10 minute walk away depending on which line you want to take. The hotel also offers a multi-purpose washer/dryer with lockable machines. No need to buy detergent as the machine dispenses it for you and performs drying as well at no extra charge. The staff was very kind, informative on local shops, and flexible when I experienced delays in my arrival date. I would highly recommend this location for flexible access to Osaka and Kyoto for day trips.
Leisure Partner
10/10
Exceptional
08 Apr 2025
ng wei
Great location, friendly staff, and good cleanliness.
Leisure Partner
10/10
Exceptional
08 Apr 2025
Regan
I stayed in a single room which was compact but the perfect size for me. It was well kept, clean, etc. The location is perfect; right in Motomachi and a short walk to a few major attractions. Even though the hotel is in Motomachi, it was still pretty quiet. I tried to add 2 more nights, but the hotel was fully booked. The staff were helpful with my check-in and helping me figure out the additional nights (even though it didn’t work out).
Leisure
4/10
Poor
06 Apr 2025
Steven
The room was so small. The only chair in the room was under the TV and thus unable to be used.
Business Self
8/10
Excellent
13 Dec 2024
don
good
Friends_and_family Friends
10/10
Exceptional
18 Nov 2024
Yu Jen

Anniversary

Thoughtful service! My girlfriend and I had a great trip during the stay!
Partner
10/10
Exceptional
28 Sep 2024
TAEHONG
좋은 호텔!
10/10
Exceptional
29 Aug 2024
CHIE
台風の影響で、かなり遅くのチェックインになりましたが、とても丁寧な対応をしていただき、癒されました。
Business
10/10
Exceptional
14 Aug 2024
Joanne
Beautiful hotel in ideal location !
Friends_and_family Friends
8/10
Excellent
01 Jul 2024
Cindy
Good location - located on Motomachi shopping street and 4 mins from Nankinmachi. Room was on the smaller side as it was a single room but clean, bed was comfortable. Staff very friendly. If you decide to pay for their breakfast option, it comes with the choice of 3 set menus (at least 5-6 dishes). Would definitely stay here again.
Leisure Family
10/10
Exceptional
27 Jun 2024
Doris
Amazing location right on the shopping street. Surrounding the hotel has tons of shopping, malls, foods for you to explore. Highly recommend if you are seeking a convenient location without the hassle of transportation during your stay. The only con is the rooms are quite tight.
Leisure Family
10/10
Exceptional
26 Jun 2024
Chialun

Great location!

Great location! And the service is excellent.
Staffs are very friendly and helpful.
Friends_and_family Family
8/10
Excellent
11 Jun 2024
georges

good place

vert good hostel.
view of the sea is wonderful
Partner
8/10
Excellent
08 Jun 2024
Celine
Good motel close to a shopping/food street, though a little inconvenient in terms of accessing stations.
Leisure Partner
10/10
Exceptional
29 May 2024
Lyn
Really nice
Leisure Self
10/10
Exceptional
22 May 2024
Verified traveler

Goood

Good service and facility
Partner
10/10
Exceptional
20 Apr 2024
Nathan
Awesome!!!
8/10
Excellent
12 Apr 2024
Terence P
Great location on shopping arcade - but still a quiet location. Room was good (2 beds). Short walk (with luggage) from train station (Motomachi). Staff were excellent.
Partner
8/10
Excellent
07 Apr 2024
Patricia
It was fine. Clean, efficient, etc. The breakfast was atrocious and completely inedible.
Leisure Family
8/10
Excellent
25 Jun 2023
Lisa
Great location
Leisure Family
10/10
Exceptional
24 May 2023
Robert
right in the heart of Kobe the hotel sits on a covered pedestrian shopping arcade which was very handy as it rained one afternoon. The room was spotlessly clean and the staff very helpful. I would certainly stay here again.
Leisure Friends
10/10
Exceptional
10 May 2023
Rickesh
Very nice place. Bigger size room when compared to similar style hotels in Japan.
Leisure Self
10/10
Exceptional
09 Oct 2020
Verified traveler
Great location. Excellent staff. Room was clean. Breakfast was ok.
Leisure Self
10/10
Exceptional
07 Jul 2020
Marta

Very good hotel

Very conveniently located hotel. Small room but clean and quiet
Partner
8/10
Excellent
31 Jul 2026
Hugo
They did just had feather pillow and I Am allergic
8/10
Excellent
30 Jul 2026
Yoshiteru
朝食内容が残念。
6/10
Pleasant
28 Jul 2026
Hisakazu
朝食開始時間を聞いたら最初わからなくて、他の人に聞いて7時という事だった。本当は早くしたかった。次の日、7時に行ったら6時から開始だった。予定を早められたのにと大変残念だった。しっかりと時間を把握しておいて欲しい。
10/10
Exceptional
27 Jul 2026
ASAKA
スタッフさんの対応も良く、アクセスも良く、無料でアイスも貰えて嬉しかったです
10/10
Exceptional
23 Jul 2026
MAN NGA
Very good experience:) will come next time
8/10
Excellent
22 Jul 2026
Masae
アーケード内なのでお買い物、飲食店があり、空港からの交通アクセスもよかったので、また利用させていただきたいと思いました。お部屋はカーペット、ドア付近の床のホコリがありました。入室した時にエアコンの匂いも気になりましたが、また神戸へ行った際は利用したいです。
10/10
Exceptional
19 Jul 2026
Hideyuki
駅からは歩きますが、南京町やメリケンパークなども徒歩圏内で便利でした。
部屋は狭く通りにくいところもありましたが、綺麗でしっかりメンテナンスされていました。
Family
10/10
Exceptional
18 Jul 2026
MASAMI
スタッフの方の対応も気持ちよく、客室だけでなくホテル内全てがキレイでした。24時間いつでも美味しいコーヒーを飲むことが出来ることや、朝食もとてもおいしくて大満足でした。駅からも近く商店街のアーケード内にあるので真夏だったのですが陽射しを避けて行くことが出来ました。雨の日でもほとんど傘なしで大丈夫だと思います。機会があればぜひまた利用したいと思います。
Partner
10/10
Exceptional
16 Jul 2026
Masahiro
駅からも近くて良かったです。
Self
10/10
Exceptional
13 Jul 2026
MARIA
スタッフの対応が丁寧で終始感じがよかった。
塩分タブレットを用意してくれていて、暑い日にとても助かった。
Friends
10/10
Exceptional
13 Jul 2026
NAOKO
とても快適に過ごせました。お掃除も行き届いてました。
Self
10/10
Exceptional
01 Jul 2026
Rie
駅からは少し距離がありますが、商店街の中を通り、観光をしながら迎えるのでむしろよい体験になりました。今回利用したシングルの部屋は狭いものの、清潔で必要なものが揃っており快適に過ごせました。
Self
10/10
Exceptional
27 Jun 2026
hyosang
숙소 위치도 괜찮고 깔끔합니다! 잘 쉬다가요~
Self
8/10
Excellent
24 Jun 2026
Masaya
客室は広くありませんが、設備がとても充実しており、清潔で、メンテナンスが行き届いていると感じました。とても快適に過ごせました。朝食はサンドイッチを選択しましたが、普通においしかったです。
Self
8/10
Excellent
10 Jun 2026
kei
レンタル用品が充実、トリートメントやオールインワンの販売もあり、身軽に宿泊できる。設備もきれい。価格も安く、満足。朝食も付けたが、近くに喫茶店もあり、そちらでモーニングでも良かった。
Self
8/10
Excellent
08 Jun 2026
Yok o
個人的には枕が硬めでした
Family
8/10
Excellent
05 Jun 2026
Xueqi
Great location, but beware of the name-sister hotel closer to the station. I went to the wrong hotel the first day. Some of the staff spoke excellent English (which can be rare in Japan), and I enjoyed my stay. The rooms are small, but acceptable. Too few laundry machines.
Self
10/10
Exceptional
01 Jun 2026
YUTAKA
Situated in city-center, it is very convenient.
Self
8/10
Excellent
29 May 2026
Yumiko
👍
Self
10/10
Exceptional
21 May 2026
智子
元町駅から近いのでアクセスしやすい。
商店街の中にあるホテルで周りに飲食店も多いので朝食なしのプランでも良かったかと思う。
6/10
Pleasant
12 May 2026
KUMIKO
お部屋も綺麗でスタッフさんも親切でした。朝食の内容がもう少し充実していたらもっと良かったと感じました。
Family_with_children
6/10
Pleasant
27 Apr 2026
WAI YI
距離園丁地鐵站都幾近,但係都要推小小路要過馬路,因為你要找有電梯坐的出口!
喜歡要洗衣設備嘅相當好500円包埋焗乾!門口和大堂都乾淨企理!
Friends_and_family Family
8/10
Excellent
23 Apr 2026
SHIMOSAKI
お腹いっぱになった
Self
10/10
Exceptional
23 Apr 2026
asaco
病気の母と滞在しました。目的の病院への案内やタクシーの手配など快く対応して下さいました。スタッフの対応も大満足です。近くに中華街や洋食店などもあるので食事にも困りませんでした。また利用させて頂きます!
Family
6/10
Pleasant
20 Apr 2026
Yuuta
近くで食べた
Self
10/10
Exceptional
29 Mar 2026
TSEUNG YEE
不錯
10/10
Exceptional
25 Mar 2026
Masaki
スタッフの方の対応も大変丁寧で、非常に素晴らしい宿泊が出来ました。
客室もとても綺麗で、最高に満足しました。
ありがとうございました。
Partner
10/10
Exceptional
21 Mar 2026
Fumitaka
必要最低限の設備で快適だったが、テーブルが小さく仕事には不向きだった。
Self
10/10
Exceptional
18 Mar 2026
SHINGO
ビジネスホテルとしては、最上位クラスのホテルだと思います。
コスパ良し、朝食良し、立地良し、とても快適に過ごせました。
また神戸に出張の際は利用します。
ありがとうございました♪
8/10
Excellent
17 Mar 2026
shigeyuki
綺麗でした
Self
8/10
Excellent
15 Mar 2026
Kanae
清潔でした。
10/10
Exceptional
14 Mar 2026
Seonhye
직원들 다 정말 친절했고 위치도 상점가 안인데다가 전철 모토마치역에서 정말 가까워요. 중심지인 산노미야역도 주변 구경하면서 걸어가면 15-20분 정도에 금방 도착하구요. 호텔근처에도 니시무라커피랑 그릴잇페이 분점이 있어요!

방은 확실히 좁은 편이지만...있을 건 다 있구요ㅋㅋ 편하게 잘 지냈습니다~
Self
10/10
Exceptional
15 Feb 2026
Shizuka
客室が綺麗だった。商店街の真ん中にあるので飲食はもちろん買い物に困らない。自分の階には部屋のカードがないと上がれないので不審者対策にもなると感じた。TVが大きく画質が綺麗。少し手間はあるが2階に宿泊者専用のドリンクコーナーがあり、コーヒーやココア、紅茶、炭酸水等あり部屋に持ち込めるので、帰ってきたら2階に寄って飲み物を取ってから部屋に行くとスムーズだった。連泊だったので毎日外出前に綺麗にしてもらえ、研修の昼食時間に帰ってくるとすでに掃除されている状態だった。隣に宿泊者がおらず落ち着いて過ごせた。強いて言えばエレベーターの隣の部屋だと機械音が聞こえてきたが、TVを付けていたら気にならないレベル。チェックアウトはカードを返すだけでスムーズだった。
Business Self
10/10
Exceptional
18 Jan 2026
ひでき
部屋が清潔でした
8/10
Excellent
16 Jan 2026
??
良かった
8/10
Excellent
05 Jan 2026
Yoshiteru
駐車場が無いのがネック
近くの駐車場で2万近くかかり
8/10
Excellent
16 Dec 2025
Takako
客室は狭くはありますが
落ち着きある内装で、清潔だった為
何も問題ありませんでした。
トランクを開ける際に置ける台があれば
なお良かったです。
Business
10/10
Exceptional
07 Dec 2025
Seiya
スタッフさんの対応がとても良かったです。
10/10
Exceptional
04 Dec 2025
Ayaka
出張で滞在しました。元町駅からも近く、商店街の中にあります。コンビニも薬局も観光地も近く利便性の高い立地にあります。お 

部屋は狭いものの清潔で快適でした!ドライヤーもコイズミで、風量が強いのも嬉しいポイントです。またリピートしたい宿泊先です!
Business Self
10/10
Exceptional
20 Nov 2025
MIKA
部屋は少し狭いと感じましたが清掃も行き届いて綺麗でした。ゆっくりと過ごすことができました。機会があればまた泊まりたいと思います。
Leisure Self
6/10
Pleasant
15 Nov 2025
美恵子
部分的ですが、部屋に埃があり、気になってしまいましま。
Leisure Self
8/10
Excellent
07 Nov 2025
MORI
少し狭かったけれど清潔感のあるお部屋で快適でした。ドリンクサービスもありがたいです。フロントの方も外出するたびにいってらっしゃいとお声がけくださり、丁寧で気持ちの良い接客が嬉しかったです。
Leisure Self
8/10
Excellent
31 Oct 2025
Naoko
清潔でアメニティもきちんとしてて快適でした。
場所も便利でまた利用したいです。
8/10
Excellent
30 Oct 2025
MASAE
清潔な部屋で快適でしたし、スタッフの方の対応も良かったです。
Leisure Friends
10/10
Exceptional
27 Oct 2025
Yoko
あまり期待はしてなかったですが、快適に過ごせました。ありがとう
Leisure Self
10/10
Exceptional
21 Oct 2025
Nao
交通の便もよくスタッフさんの対応も素晴らしい、気持ちよく宿泊できました。
8/10
Excellent
20 Oct 2025
Emiko
朝食は、種類は少ないけれど質は良かったと思います。
スクランブルエッグやウィンナーの所にケチャップやマスタードなど有れば良かったなと思うのと、パンコーナーとトースターの位置が離れていたのでレイアウトに工夫が必要かなと。パンをお皿に取るトングはあるけれど、トースターの所にトングが無かったので素手でトースターに入れて焼けたパンを素手で取らないといけなかったので改善が必要かと思います。
Business_and_leisure

Location & surroundings

Kobe Plaza Hotel West
3 4 7 Motomachidori Chuo Ku, Kobe, Japan

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Kobe Plaza Hotel West

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