Oriental Hotel

Japan , Hyogo
KOBE, 25 Kyo-machi, Chuo-ku, Kobe-shi, Hyogo
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100 reviews shown

10/10

Exceptional

10 Mar 2026

Laura

This hotel is perfect. Close to the station, snack bar every night and multiple toiletries. Will definitely stay again

Partner

10/10

Exceptional

07 Mar 2026

Isaac

The location of this property is perfect for beginners! We took a bus from Narita airport and landed at Shin Urayasu station which is right across the street from this hotel! We did choose this hotel for Disneyland which the hotel offers a free shuttle for. The breakfast buffet is delicious! If you’re debating to include that for your stay, I say go for it! Overall the staff was extremely helpful, room was beautiful and the amenities and location of the property is perfect.

Family_with_children

10/10

Exceptional

06 Mar 2026

Anna

What an amazing partnered Disney hotel! The hotel was great! My daughter loved that from 2pm-11pm there was a snack station with candy, chocolates, puff ice cream, and DRINKS! yes, alcohol is included between that time and slushies/soft drinks for kids. We will definitely be back. The shuttle was a great plus along with their Tirtoir room that had everything you could think of.

Family_with_children

10/10

Exceptional

05 Mar 2026

Jessica

The pretty has a very cute lobby that has a candy bar, cotton candy machine, drinks, and make your own pancakes. They had an interactive projection area for the kids to play in that was super fun. The breakfast buffet was superb! The room was big and spacious. They had a very easy, free bus to Disneyland every 20 min.

Family_with_children

10/10

Exceptional

05 Mar 2026

Stephane

This property was great. Amenities were great. My family enjoyed our stay and loved that it had a welcome lounge. My kids loved the interactive area while we were waiting to check in.

10/10

Exceptional

04 Mar 2026

LIN LIN

Welcome bar at lobby was amazing, buffets quality was great ! Room was clean and cozy. Will definitely come back next time!!!!!

Leisure Family_with_children

10/10

Exceptional

28 Feb 2026

Gary

Great hotel, great location to train station, limo bus location and shuttles to Disneyland

Friends_and_family Friends

10/10

Exceptional

28 Feb 2026

Ken

Staff

10/10

Exceptional

28 Feb 2026

Tracey

We were really impressed with the hotel. It is well located for disney and just a 20 min train journey into Tokyo. Trains are every 5 mins during the day and station connected to the hotel via a covered walkway.
There is a welcome lounge for drinks and snacks in the evening. The hotel was spotless and the room was nice and big for our family of 4. We will definitely stay here next time we are in tokyo.

8/10

Excellent

26 Feb 2026

Maria G.

The line to check in was long, even for the elevator and the convenience store was a long line.

Friends_and_family Family

10/10

Exceptional

25 Feb 2026

Natasha

We had such an amazing day at the Oriental hotel Tokyo Bay. I love that they have free amenities for you to grab the welcome lounge was amazing and the room was clean and comfortable. The food at their restaurant was also delicious. The restaurant even gave us fatty tuna Included in the buffet. I also loved the shuttle to and from the Disney parks it made everything so convenient after a long day I didn’t have to think I just hopped on the bus and it drove us straight to the hotel. Everything about this hotel was impressive. I would 100% stay again.

Family_with_children

8/10

Excellent

24 Feb 2026

Jojesmar

It was all around a great stay for me and my family.

Family_with_children

10/10

Exceptional

19 Feb 2026

Kenneth

Very friendly and helpful staff! Room was a good size and train station was directly across the street. We would absolutely stay there again.

10/10

Exceptional

05 Feb 2026

KHALIUN

Great stay! Very modern

Leisure Family_with_children

10/10

Exceptional

28 Jan 2026

Evette

It’s so convenient, the hotel is so clean and has very good amenities. It’s next to the trains and a mall. Loved our stay here

Leisure Family_with_children

10/10

Exceptional

24 Jan 2026

Kristy-Lee

Excellent connection to Disney resorts, amazing inclusions and helpful staff

Leisure Family

10/10

Exceptional

24 Jan 2026

James

Amazing hotel, facilities, location, shuttle. Room was lovely and clean and the Lawsons in the lobby was very convenient and well stocked. Great access to the station and the nearby shopping centre as well with plenty of food options and supermarket.

My only complaint was that the check-in line was too long - not letting people check in early seems a bit silly since most hotels globally just don’t let you access your room but will hold your baggage. We had to wait about 30 mins to check in even though we had pre-filled out the information.

Leisure Family

8/10

Excellent

18 Jan 2026

Opttie

Other than it’s kind of far from many of the central Tokyo attractions and the room is a bit small considering the price.. .. the hotel is great!

Leisure Family_with_children

8/10

Excellent

18 Jan 2026

Tian

Clean room, great amenities. I give it 4 stars because the room is a bit small for our family of five. Other than the room size everything else was great.

10/10

Exceptional

16 Jan 2026

Jessica

Very seamless quick stay that was located in close proximity to the train station. The guest lounge was great!

Leisure Family

8/10

Excellent

15 Jan 2026

Vanette

Breakfast buffet

8/10

Excellent

13 Jan 2026

Rachel

A really convenient and cost effective place to stay for Disney. The shuttle made it super simple to to get too and from. The welcome lounge was a real hit for our group of 12 (free drink and sweet treats available in the afternoon/evenings). Foot massagers in the bedrooms, amazing showers. We really rated this place, especially given the price!

Leisure Family_with_children

10/10

Exceptional

11 Jan 2026

Elan

Stayed in the Marin Deluxe Quintuple room. Spacious room. Comfortable beds. Free amenities room where you can get toothbrush, hairbrush, cotton pads, and bath towels. Different type washer where you don’t have to add detergent. Dryer took a long time to dry. Loved the shuttle bus to Disneyland and Disneysea so convenient and on time.

Leisure Family

10/10

Exceptional

10 Jan 2026

Mitchell

Very nice room. Great location. Cleaning service is phenomenal. Super helpful staff. Super convenient to have the train station right there as well. Would stay here again 100%.

Leisure Friends

8/10

Excellent

08 Jan 2026

Jasmine

Location was great at the Shin-Urayasu station, free shuttle to the theme parks. Amenities in the room was nice. Comfortable and clean room, and there’s even free alcohol at the lounge. Would recommend.

Friends_and_family Family

10/10

Exceptional

07 Jan 2026

Peter

Amazing and very large rooms

Leisure Family_with_children

10/10

Exceptional

05 Jan 2026

Haley

Clean, convenient location. Safe location. Disney bus available. Well stocked Lawson onsite. Daily cleans & the best cleaning staff. So polite.

Leisure Family

10/10

Exceptional

03 Jan 2026

Jian Feng

Location is super: hotel is linked to train station and 2 shopping mall

Disney: hotel provides free shuttle bus to/fro Disney with designated bus stop

Bonus: the lounge provides free snacks/ drinks from 1400-2300hrs and even allow you to bring up to room. Kids loved the sweets/ cotton candy/ pancake while adults loved the free flow beer/ wine

Amenities: washing machine/ dryer uses QR code for credit card payment, much better than having to hunt for coins. One whole room for you to go in to pick up whatever toothbrush/ towel/ cleanser etc

Leisure Family_with_children

10/10

Exceptional

03 Jan 2026

Ryan

The room was clean every day. The hotel staff were extremely helpful and friendly. Definitely would stay there again.

Leisure Family

8/10

Excellent

02 Jan 2026

Jamekica

A group of us, stayed for the purpose of being in close proximity to Disneyland. Convenient shuttle available. The beds were comfortable and include the breakfast option. It was a great stay.

Leisure Family

10/10

Exceptional

02 Jan 2026

Tam

Very good

8/10

Excellent

31 Dec 2025

Chairpeo

Staff, service and amenities are great!

The only thing not so perfect is the lack of bathroom clothes rack.

Family

8/10

Excellent

31 Dec 2025

Suresh

Yes

Family

10/10

Exceptional

31 Dec 2025

Nicole

I loved the sweet treats every night provided free of charge and the coffee. Beds very comfortable and close to Disney

10/10

Exceptional

29 Dec 2025

Patrick

Five stars all across the board. Room was clean and spacious. The Marin had 4 comfortable beds that worked out for our family with young kids. Amenities are great (especially the 25 hour Lawsons). Very convenient shuttle to Disney and easy train access to Tokyo Dtationm Would stay again if wr werre to come back to Disney.

Leisure Family_with_children

6/10

Pleasant

29 Dec 2025

Linda

Property was average. The room was very loud which kept me up all night. We had a deluxe room that was spacious but it did not feel very clean. It is such a big hotel too which it took a long time to walk to from the elevator. The price of this hotel was not worth it.

Leisure Family

10/10

Exceptional

27 Dec 2025

Ann

The rooms were clean, the location was perfect, one train stop from Disneyland and right next to the train station. The hotel staff were so nice and accommodating.

Friends_and_family Family

10/10

Exceptional

25 Dec 2025

Jessica

My family of six enjoyed everything about our two night three day stay from the special cultural dishes to the comfort of the nice hot soak baths we had. The shuttle to Disney was conveniently helpful and back to our hotel. We would love to come again💜

Friends_and_family Family

10/10

Exceptional

25 Dec 2025

Timothy

Stay was comfortable, staff were friendly and helpful, and everything was exactly as advertised.

Leisure Family

10/10

Exceptional

25 Dec 2025

Edward

Very nice room and shower. Excellent buffet breakfast and friendly staff. Would definitely stay again should we visit the area.

Leisure Family_with_children

10/10

Exceptional

24 Dec 2025

Heidi

The beds were perfect, the shower pressure incredible and the foot massager amazing after a day of walking. The Tiroir amenities were much appreciated. We did not eat from the candy buffet (after spending the day at Disney, we would have preferred fresh fruit or vegetables). The breakfast was fantastic for variety and quality.

Leisure Family

10/10

Exceptional

24 Dec 2025

Madelyn

The location is unbeatable. We love the “Welcome Lounge” that is open for guest from 2pm to 11pm. We love the free snacks and drinks. We love its close proximity to the train station and Malls and local shops. The shuttle to Disney was awesome, too.

Leisure Family

10/10

Exceptional

23 Dec 2025

Wendy Ramirez

Clean and a lot of space

Leisure Family

10/10

Exceptional

22 Dec 2025

Samantha

Fantastic accommodation
Lovely staff and very clean

10/10

Exceptional

21 Dec 2025

Gord

Rooms were comfortable. Each of the five of us had a good sized twin bed. Conveniently located by Shin-Urayasu station. Next to Atre and Aeon malls. Good inexpensive food in mall. Would stay here again.

Leisure Family

10/10

Exceptional

20 Dec 2025

Jack

The place is pretty great in general. The only thing I would want is better black out curtains.

Leisure Family_with_children

6/10

Pleasant

18 Dec 2025

Jacob

Property was suitable for Tokyo Disney stay but the property is a little tired. Very slow check in through the priority line, only half the lifts were operating. Average shower and facilities in room. Cleanliness and shuttle were good. Room for improvement for the cost

Leisure

10/10

Exceptional

16 Dec 2025

Jack

Excellent staff. First time in renovated room. Location is unbeatable for Disney and general convenience.

10/10

Exceptional

08 Dec 2025

Stacy

Very Nice hotel and staff was very nice and helpful. would definitely stay here again.

Leisure Family

10/10

Exceptional

08 Dec 2025

James

Updated room with lots of space. Breakfast buffet had a large variety to accommodate our allergies, although it was always busy. Complimentary shuttle to Disney, food court w/ free snacks and beverages and baggage storage area were all appreciated. Staff were very friendly and accommodating. Also there is a large Lawson attached to the lobby that made things very convenient (ex. ran out of hair spray). I would most definitely stay again at the Oriental Hotel.

Leisure Family

10/10

Exceptional

05 Dec 2025

Christina

The room was comfortable and very clean. Loved that the toilet was separate from the bathtub. The amenities room plus the free lounge were both fantastic but I wish there were more shuttle buses at night as we couldn't get on the last two scheduled buses due to all the people leaving Disney park.

Leisure Family_with_children

10/10

Exceptional

04 Dec 2025

Sarah

Great hotel, would go again. Clean Rooms, staff was amazing.

Leisure Family_with_children

10/10

Exceptional

02 Dec 2025

Lorrie

Excellent location, attentive staff, delicious breakfast and amazing happy hour/ late night complementary snack and drink station.

Added perk, Lawson’s 24 hours on-property, across from main Subway station and a massive Aeon Mall

Friends_and_family Family

10/10

Exceptional

30 Nov 2025

Wilberto

The hotel is conveniently located close to Disneyland and Disneysea. There is a Lawson downstairs and the train station is a 3 min walk away. There is the mall area also within a few mins walk. Overall, the area was very convenient for our young family.

The hotel is a bit older but it is well maintained and clean. The staff are always friendly and helpful. Our children loved the lounge area with complimentary snacks and drinks, especially the grape slushies and cotton candy machine.

There is an entire amenity store that you can “shop” at, laundry facility, microwave area, and shuttle bus to Disney.

Leisure Family_with_children

10/10

Exceptional

29 Nov 2025

Tracey

We loved everything about the Oriental Hotel. The room comfortably housed 5 adults. The welcome lounge was a great bonus at night. A huge selection of amenities were provided, including pyjamas. The shuttle bus to and from Disney Resort was brilliant. We would highly recommend our stay.

Leisure Family

6/10

Pleasant

25 Nov 2025

Nigel

It's actually a very old hotel, almost everything is self service and there are no complimentary bottled waters in room.

8/10

Excellent

25 Nov 2025

Daniel

Complimentary soda drink and beer

Leisure Family

10/10

Exceptional

24 Nov 2025

Denise

This is my new favorite hotel near the Tokyo Disney Resort. The room was perfect for 4 adults. They had recently refurbished the hotel and we could tell. The room was spacious and comfortable. Hotel staff at reception were helpful and friendly. The nightly reception area was comfortable with lots of drink and snack options. The location of the hotel was perfect for our needs. It was conveniently located next to the train station, stores and a shopping mall. It was 1-stop away from Maihama and the hotel offered a complimentary shuttle to/from Disney. I look forward to staying here again in the future.

Leisure Family

10/10

Exceptional

22 Nov 2025

Jeffrey

Amazing place for the family

Leisure Family_with_children

10/10

Exceptional

21 Nov 2025

Chanel

They clean the room daily. Make the beds every 3 days.
In the lobby they have a free snack, drinks, for all ages.
There is a Lawson’s in the hotel. It’s next to a mall with lots of food options. But the mall doesn’t open till 10/11.
There is a family mart right down the road, maybe a 5/10 minute walk.
The staff is very friendly!
They do luggage transfer. Airporter is what they recommended for same day delivery. It’s a courier .
They offer free shuttle to both parks.

Leisure Family_with_children

10/10

Exceptional

21 Nov 2025

Caleb

Amazing breakfast, excellent cleaning, and just overall an excellent stay.

Leisure Family

10/10

Exceptional

20 Nov 2025

Foutsiu Chao

Room was clean. Love the shower/tub/bidet. Amenities was amazing. Bed was a little hard for me.

Leisure Family

10/10

Exceptional

19 Nov 2025

donelle

Spotless room, very convenient for families. Connected to train lines, Lawsons in lobby, large mall and grocery next to train station and free disney shuttle. Perfect for convenience.

Leisure Family_with_children

10/10

Exceptional

18 Nov 2025

Gabriela

Staff is really helpful

Leisure Family_with_children

8/10

Excellent

16 Nov 2025

Steven

The property is very nice. It is very family friendly. Ibwas disappointed that I was not given VIP upgrade, even though I asked for it.

Leisure Family

10/10

Exceptional

16 Nov 2025

Marie-Eve

The room was a great size, the kids loved the complimentary drinks and snack area. We loved how close it was to the train station and that it had a free shuttle bus to Disney.

Leisure Family

10/10

Exceptional

14 Nov 2025

Rachel

Central location to train station, convenience store attached to hotel, spacious rooms for families, great ammenities for families and the welcome bar is an excellent special touch!

Leisure Family_with_children

8/10

Excellent

14 Nov 2025

Elaine

Room was clean and comfortable. Check-in was a bit inefficient (had to wait in line). Breakfast buffet is great, but very crowded at 6:30am - 7:30am, probably because of people going early to Disneyland. If your reservation includes breakfast, be careful to check inclusions as they seem to charge kids from 4 - 6 yrs separately. They incorrectly charged me breakfast for two days for my 9yo until I emailed the hotel to ask about it - after that they fixed it with the restaurant. If requiring an airport bus to Narita just note that there are limited operating times from the Shin-Urayasu station next door. If you take the hotel shuttle to Disneyland, there are many more airport bus departure times from there (the airport bus picks up right next to the hotel shuttle drop off location).

10/10

Exceptional

13 Nov 2025

Nlda

I booked 2 rooms with breakfast through Expedia and Expedia made a mistake and did not include our breakfast,

6/10

Pleasant

12 Nov 2025

Michiyo

I sta
My first days was good but third's day was no bed making room was messed.

8/10

Excellent

12 Nov 2025

Sandra

We spent only one night here; we were in Tokyo for an event. I was pleasantly surprised with the hotel. Great decor, the hallways are nice, the rooms are nice as well. It was me, my husband and our 2 kids ( 1yo and 4 yo). The staff didn’t seem very kind to my kids. They also told me breakfast was free and then charged me ¥1,500 for my 4 yo. The breakfast was buffet style and had some really great options. The food was delicious. I’d recommend this hotel, but just a warning that they may not be so kind to children.

8/10

Excellent

09 Nov 2025

Cheryll

I like their free drinks and snacks.
Also the free shuttle service going to disneyland and sea. Its very convenient especially if you have kids.

Leisure Family_with_children

10/10

Exceptional

09 Nov 2025

Tini

The room was spotless, staff courteous and welcoming. Will stay again

Leisure Family

10/10

Exceptional

08 Nov 2025

Laurell

Was truly blown away by this hotel. Room was incredibly spacious, especially considering there were four separate beds. The amenities were above and beyond, truly every need was met during our stay

Leisure Family_with_children

10/10

Exceptional

08 Nov 2025

Tieman

A good location!

Leisure Family

10/10

Exceptional

08 Nov 2025

Suzana

⭐️⭐️⭐️⭐️⭐️
We had an amazing time at the Oriental Hotel Tokyo Bay! The staff were so kind, courteous, and helpful — they truly made us feel welcome from the moment we arrived. The food was great, and having a Lawson right inside the hotel was such a bonus, especially for snacks and quick essentials. The free shuttle bus to Disneyland and DisneySea made getting around so easy, and the kids absolutely loved the lobby area with the free candy bar, drinks, and beer taps. Everything was convenient, clean, and family-friendly. We had a wonderful stay and can’t wait to come back!

Leisure Family_with_children

10/10

Exceptional

08 Nov 2025

Maria Cristina

Great location literally across from Shin-Urayasu station. Shuttle to Disney was also super helpful and was often. Lawson within the hotel on the main floor. Many cool toiletries provided for free and free snacks and drinks including beer every evening. Room was spacious as well, and the set up with the separate bath, toilet, and sink was very convenient when you have mutiple people sharing. Luggage forwarding also available and was cheaper than another service we used. All in all a great stay and I would go back again!

Leisure Family

10/10

Exceptional

05 Nov 2025

Brittney

We absolutely loved staying here. Free shuttles to the Disney Parks, convience store & laundry in the hotel. Safe, clean, nice staff. First time to Japan and it was amazing

10/10

Exceptional

05 Nov 2025

Jamie

Although this hotel is about 10 minutes from the parks, they provide excellent service, really comfortable accommodations, the staffing was impeccable, free snacks in the lobby and plenty of toiletry and other items available as needed for you during your stay. If you don’t need to be in the Disney bubble fully. This is an amazing option.

Friends_and_family Family

8/10

Excellent

03 Nov 2025

Lorraine Mary

I stayed there with my son, daughter in law and two children, 5 of us were sleeping in the same room in 5 single beds although it was a bit crowded the hotel was such a great location and close to Disney parks it was worth it.
The hotel was very clean and the beds were comfortable so it was perfect for our needs

Leisure Family

10/10

Exceptional

01 Nov 2025

Victoria

We absolutely loved or stay at the Oriental Hotel Tokyo. We cannot rate this hotel higher if you want to be close to disneyland. We also found Tokyo city itself very accessible, with around a 30 minute train trip friending on where you want to visit. The location is close to a shopping centre, with 2 for courts and another centre that has food underneath. There is a large supermarket close by with excellent take away options for sushi, salad, bakery, pasta, etc. The hotel has a microwave room on the lower lobby level where the bridal boutique and bus stop is (opposite the exit). The food in the supermarket is about better than Lawson if you can be bothered with with walk, which is only 5 minutes. The food options in the fit courts include isakaya, soba and udon, italian, spanish and many Japanese options. All were very good.

We stayed in the Oriental Superior Triple room and paid extra at check in to make up the couch (sofa) in the room. The beds were very comfortable. Some reviewers found them hard, however we all slept well as a daily of four. The bedding configuration is 2 x double (twin), 1 single and 1 couch. This means if you have the couch made up, there is no seating area except the bed. There is a small table and 1 buffet stool. The rooms have a big television (all Japanese stations), however you can connect to Netflix, YouTube, etc. The bathroom was spotless, with a shower room and bath, separate vanity area and toilet.

10/10

Exceptional

30 Oct 2025

Stuart

Amazing amenities, great location for food and department stores and an excellent breakfast

Leisure Family

10/10

Exceptional

30 Oct 2025

Vanessa

The staff was nice, I paid the extra for breakfast which was good food, just note for kids even if you paid the extra they will still ask their age and depending the age they will charge 10$ for them

Family_with_children

10/10

Exceptional

29 Oct 2025

Emelie

Perfect experience

Leisure Family

10/10

Exceptional

29 Oct 2025

Karen

Staff was great!!

Leisure

10/10

Exceptional

29 Oct 2025

Andres

The hotel was really good. Excellent location, clean and the staff was very friendly and helpful.

10/10

Exceptional

28 Oct 2025

Wendy

Liked the free beer, free pancake and free ice cream.

Friends_and_family Friends

10/10

Exceptional

27 Oct 2025

Hidaka

Everything perfect

10/10

Exceptional

26 Oct 2025

Eileen Anne Fernandez

Convenient to everything

Leisure Family

10/10

Exceptional

25 Oct 2025

Thomas Eric

Free shuttle bus to Disney parks and very close to transit station

Leisure Family

10/10

Exceptional

23 Oct 2025

Rebecca

The hotel was very clean, the staff were friendly and welcoming, and the food was absolutely delicious. I had a wonderful stay and would highly recommend it!

Leisure Family_with_children

10/10

Exceptional

22 Oct 2025

Ezequiel

Shopping options were great , store is open 24hrs and alone was a huge help.

Friends_and_family Family

10/10

Exceptional

20 Oct 2025

Jennifer

I love the welcome area, the breakfast buffet, the shuttle to Disney, Lawson Convenience store, the proximity to a shopping mall and dining options and they even provided a wheelchair for my mom. We even had the honor of seeing a wedding. Love this hotel!!!

Friends_and_family Family

10/10

Exceptional

20 Oct 2025

Lloyd

Great

10/10

Exceptional

19 Oct 2025

Brian

Great room. Close to shopping and train station. Offered a shuttle to both Disney properties.

Leisure Family

10/10

Exceptional

19 Oct 2025

Brian

Great for longer stays because of the laundry area. Very convenient shuttle to Disney properties. Incredibly close to a train station.

Leisure Family

10/10

Exceptional

17 Oct 2025

Gemma

Great location for Dysney, and next to train for easy travelling around, very close to shops and everything you need, good family hotel, most amazing breakfast, and candy bar! I would definitely recommend this hotel and hope to stay there again next time we are back in Tokyo.

Leisure Family_with_children

10/10

Exceptional

15 Oct 2025

David

It’s honestly more convenient than staying at the Disney resort, with a wide range of shopping, dining, and transportation options at Shin-Urayasu Station right next to the hotel.

Leisure Family

10/10

Exceptional

15 Oct 2025

Eric

We really enjoyed our time at this hotel. All staff we encountered were friendly. For days that we went to the Tokyo Disney Resort area, the shuttle to and from the parks were convenient and always punctual.

Leisure Family

10/10

Exceptional

14 Oct 2025

Shaun

We loved our stay here, the room was spacious and clean, the facilities were great and the welcome lounge was amazing!

Leisure Family