Oriental Hotel

Japan , Hyogo
KOBE, 25 Kyo-machi, Chuo-ku, Kobe-shi, Hyogo
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100 reviews shown

6/10

Pleasant

28 Jun 2026

Miguel

The beds nor the pillows were comfortable the food wasn’t the best, They to give free drinks in the night, best part is that it is next to a station and near restaurants..

Family_with_children

10/10

Exceptional

28 Jun 2026

Ailing Irene

Clean room, laundry available but can be quite a line up. Breakfast selection is great

Family_with_children

10/10

Exceptional

27 Jun 2026

Jovan

We absolutely loved our stay with Oriental Hotel. The convenience of the station and Lawson helped a ton! The mall next to the hotel had great shopping and restaurants!! The staff were amazingly helpful! It was great to have a laundry service, luggage holding, money exchange, and a lounge at night. And the amenities room was so helpful. The room had 6 beds so our family rested very well! We plan to stay there every time we go back

Family_with_children

10/10

Exceptional

27 Jun 2026

Reynaldo

Oriental Hotel is a very good location to go to Tokyo Disneyland and Mt Fuji and other cities like Osaka and Shibuya. The front desk information gives us a very detailed to tour some other places by using train. Thank you so much Oriental Hotel and to all their staff. Especially their restaurants have a lot of selection menus.

Family_with_children

10/10

Exceptional

26 Jun 2026

Roberto

Everything you need is here or around the hotel. Train station is across the street and a Lawson store right downstairs. The free alcohol after 2pm wasn’t bad either 😁👍

Family_with_children

10/10

Exceptional

26 Jun 2026

Safarmo

Almost everyone speaks English here and everything is made for the kids and family clean

Family_with_children

10/10

Exceptional

25 Jun 2026

Gary

Great stay for a family of 5. Close to train and lots of food options nearby.

Friends_and_family Family

8/10

Excellent

23 Jun 2026

Yohei

ランドリーの乾燥が弱いため、金額がはねあがる。

Family_with_children

10/10

Exceptional

23 Jun 2026

Delia

Liked customer service, breakfast buffet, location.

Family

10/10

Exceptional

23 Jun 2026

Elijah

Friends

10/10

Exceptional

21 Jun 2026

Alexander

Staff were amazing. Free alcohol for guest. Mini shop on location.

Family_with_children

10/10

Exceptional

21 Jun 2026

Luningning

Our family had a wonderful at this hotel. Very accesible to train station. All the amenities are
Accessible. Staff are helpful.

Family_with_children

10/10

Exceptional

19 Jun 2026

Good location next to a train station. Pleasant staff, very clean, nice room, good food.

Friends_and_family Family

10/10

Exceptional

18 Jun 2026

Jay

Close to transit...close to Disney parks...many food and shopping options within walking distance.
Staff very helpful and the room was large and super clean. Great price for everything you get and location. However...if most of your business or activities are in shinjuku, shibuya, Ueno, etc...the hotel is a good distance and train ride away. Highly recommend this place and would definitely stay again!

Family

10/10

Exceptional

17 Jun 2026

Samuel

Next to train station so it was easy to get around after our Disney trips. We utilized the free Disney Shuttle from the hotel.

Family_with_children

10/10

Exceptional

17 Jun 2026

Sayaka

The staff members were very nice and the hotel was so clean. I really enjoyed the service there and will go back again someday!

Friends_and_family Family

10/10

Exceptional

17 Jun 2026

Rocio

Wonderful experience staying here.

8/10

Excellent

16 Jun 2026

Jenilyn

Close proximity to train station, free shuttle to Disney parks, malls

Family_with_children

10/10

Exceptional

15 Jun 2026

Maurisa

I liked the area that the hotel was in....there was a mall located right across the street with different shops, restaurants and stores. The hotel itself was actually really nice..they had restaurants there as well and a store that was on site. The train station was right across the bridge which was very convenient when catching the train! If you plan to go to Disney, thats the next stop on the train! They had late night snack and drink hour in the hotel for a certain number of hours that was a great add on as well. Overall I really enjoyed the stay! Id stay there again

Family

8/10

Excellent

14 Jun 2026

Sonja

The Room was clean. I didn't like the smell
Of the toilet when begin flushed

Family

10/10

Exceptional

14 Jun 2026

Joycelyn

Great location! Close to Disneyland and the hotel has a free shuttle. Located right by the Shin-Urayasu Station.

Family

10/10

Exceptional

13 Jun 2026

Christina

This one is my favorite out of all the places we stayed in Japan. Rooms were perfect for us. The amenities were great. Will stay here next time we travel back

Family

10/10

Exceptional

13 Jun 2026

Scott

This hotel is amazing and so good for theme parks and trains anywhere

Family_with_children

10/10

Exceptional

12 Jun 2026

John

Wonderful

Family_with_children

10/10

Exceptional

12 Jun 2026

Dustin

The hotel offers many different amenities in buffet-style self-serve. This is an amazing idea for cutting down on waste because the hotel doesn't have to stock your room with amenities you won't use. The staff are always attentive and welcoming. I can only imagine working such a job around so many customers that do not speak your language must be difficult. However, the staff handle it with such grace! To the staff, ありがとうございました！

Family_with_children

8/10

Excellent

12 Jun 2026

Charles

Very convenient to get around from this location.

Family_with_children

10/10

Exceptional

09 Jun 2026

NOVELYN CABUHAT

Great place to stay. The breakfast buffet was good. Towels and toothbrushes were replaced every day. The staff are accommodating.

Partner

10/10

Exceptional

08 Jun 2026

Rebecca

Love the amenities room the welcome
Lounge was a great way to relax each evening. Close to shopping centres and train station, all of which was undercover so easy access in wet weather

Partner

10/10

Exceptional

08 Jun 2026

Aleah Ashea

Everything is still as great as the first time we've stayed here that it's our first choice to stay at when in the Tokyo. We will always recommend to family and friends to stay here.

Family_with_children

10/10

Exceptional

08 Jun 2026

Simon

Wonderful hotel

Family_with_children

10/10

Exceptional

05 Jun 2026

Brian

Clean, beautiful hotel

10/10

Exceptional

04 Jun 2026

Christina

Excellent breakfast! Super convenient location, close to the mall and train station. Shuttle to DisneySea and Disneyland was superb. Would definitely stay here again when we return to Tokyo!

Family_with_children

10/10

Exceptional

04 Jun 2026

JUNE

The staff was very helpful and friendly. We stayed 4 nights and had to add another night because our flight was canceled due to the typhoon. They were so helpful finding us a room at the last minute. This is our second stay and I will stay there again. Very convenient to take the train to Disneyland and Tokyo. Train station, restaurants and shopping are a short walk away.

Family

10/10

Exceptional

04 Jun 2026

Namiko

It was so convenient to take trains!
The hotel is in front of the train station, you can leave and come back as much as you want! I am recommending this facility to everyone!

Family_with_children

10/10

Exceptional

03 Jun 2026

Yoshimichi

Great breakfast and service

Family_with_children

10/10

Exceptional

01 Jun 2026

Carlos

Superb!

Family_with_children

10/10

Exceptional

01 Jun 2026

Courtney P

Property is beautiful, many amenities available-from the toiletries, to the complementary afternoon/evening reception area, laundry facilities and on site restaurants. Rooms are updated and clean. Staff is professional and hospitable. Disney shuttle is great and hotel is attached to a train station and nearby food and shopping areas. Highly recommended!

Family_with_children

10/10

Exceptional

01 Jun 2026

Angela

Amazing buffet breakfast, clean facilities, and convenient laundry available.

Family_with_children

10/10

Exceptional

31 May 2026

CARMEN

The entire staff was very helpful during our stay. easy access Lawsons on site that is open 24 hours. The hotel provides shuttle services between Disneyland, DisneySea, and the hotel - which is super efficient and runs on a tight schedule. Overall a great experience at the hotel, would definitely return in the future.

Friends_and_family Family

8/10

Excellent

30 May 2026

Adrian

Clean hotel with everything you need for a comfortable stay.
Note the beds are not made daily as part of the room clean - just a tidy and change of towels. You have to request for the bed to be made, not just sheets changed, but beds made! Something I haven't come across before anywhere in the world.
Front desk staff are pleasant. The language barrier is challenging when there are no English speaking front desk staff. This happened a few times.
The location, adjoined to the station is the best after a long day of sightseeing. It is extremely convenient. Having trolleys to take your luggage up to your room was a blessing for us. The room itself was modern and clean with lots of usb ports and power points. The bathroom was spotlessly clean and modern. Water pressure in the shower was the best!!

Friends_and_family Friends

10/10

Exceptional

30 May 2026

Andrein

It was great and the front desk was very patient with me.

10/10

Exceptional

29 May 2026

ZHI JIAN

Great location with excellent facilities for family.

Family_with_children

8/10

Excellent

28 May 2026

Angela

The place was great bed was great unlimited beer was great, however the food was not that great. Only like a very few. There’s not that many food options around. Very good train location. Very close to Sky tee , we actually walked there (45 min)

Family

10/10

Exceptional

28 May 2026

Evelyn

Recommend this hotel. Staff very friendly convenient store inside of hotel.

Friends_and_family Family

8/10

Excellent

28 May 2026

Wesley

Good

10/10

Exceptional

27 May 2026

amanda

Great facilities- welcome snacks/drinks in the evening which the kids absolutely loved, restaurants and a convenience store attached to the hotel, and if wanting to visit the Disney parks as there is a shuttle that leaves the hotel regularly. Everything was clean and comfortable, my family and I really enjoyed our stay.

Family_with_children

10/10

Exceptional

27 May 2026

Arlandra

Great place to stay

Family_with_children

10/10

Exceptional

27 May 2026

Ket

Excellent!!

Family_with_children

10/10

Exceptional

26 May 2026

Justin

Very nice room, good amenities and close to shops and eateries. Staff is very friendly. Shuttle to Disney parks make it convenient. Overall a great experience.

Family_with_children

10/10

Exceptional

24 May 2026

Mary Rose De Mateo

I love this place, had every you need in one place and also a welcome lobby bar where you can enjoy some sweet treats, beer, wine and drinks. In the lobby they have this big interactive screen for kids to play and had a free shuttle from the hotel to Tokyo Disney and Tokyo Disney Sea. Right next to a mall for shopping and restaurants. Also the room was a good size for a family.

Family_with_children

10/10

Exceptional

23 May 2026

Sandy

This hotel is truly a hidden gem. We (American tourists) were pleasantly surprised by how nice it was—clean, quiet, and safe. The location is excellent, with direct access to a train station, convenience stores, and a large shopping center. Overall, our stay was smooth, comfortable, and enjoyable, reflecting the hard work and dedication of the hotel management and staff behind the scenes.

Family

10/10

Exceptional

22 May 2026

Diosdado

Close to Disneyland.

Family_with_children

10/10

Exceptional

21 May 2026

Nichole

Loved it here

Family_with_children

10/10

Exceptional

20 May 2026

Michael

Easy check-in great area. Clean

Family

10/10

Exceptional

20 May 2026

Babatunde

First time in Japan and Tokyo and I couldn’t have wished for a better hotel. Free shuttle to Disney, right next to the train station so easy access to Tokyo and all attractions. Lots of options for breakfast. Super courteous staff too. While I was there, it hosted a few wedding ceremonies and that just added the wow factor to my stay

Family_with_children

10/10

Exceptional

17 May 2026

Mayra

Always love staying here when traveling to Disney. The shuttle is so convenient and so many food options close by. Not to mention the Lawson that is open 24hrs in the lobby

Family_with_children

10/10

Exceptional

13 May 2026

Aprille Gayle

Great location for an affordable room near Disneyland. Has a mall and train station across the footbridge which is so convenient. Just one stop to Disney.

Friends_and_family Family

10/10

Exceptional

12 May 2026

Norman

Convenient location, just 1 train stop to Disneyland. Hotel also provides shuttle bus to/from amusement park. Train, bus stations and shopping mall are all within 2-3 mins walk, can reach these areas by following covered walkways - perfect when it is raining. Staff extremely polite and helpful.

Family_with_children

10/10

Exceptional

11 May 2026

joe

Everything was great.

Family_with_children

10/10

Exceptional

11 May 2026

Rouel

This was our first time in Japan and Hotel Check in/out is excelent. Reception was very accomodating. Room was very clean. The candies and welcome drinksnon the lobby was excelent. Due ti the close proximity of the mall, dining ootions were abundant, from food court to dine in restaurant are a plenty. It is also conneted to the train station which make it easy to go around. The complimentary shuttle to Disney was very very convinient. The best hotel overall hotel weve stayed in our first trip to Japan, will defenitely book this again when we come back.

Family_with_children

10/10

Exceptional

11 May 2026

Givan

Breakfast was great with lots of variety. Rooms were clean and decently sized for our group. Bathrooms were spacious with both separate options for bathtub and shower.Overall enjoyed our stay here.

10/10

Exceptional

10 May 2026

John

We loved the Welcome Lounge at the end of the day. After all the walking daily, we would stop for a refreshment before going up to the room. The room was perfect for our family, but we had to live out of our suitcase (top loading suitcases are best). The access to trains and shopping is fantastic. Very family friendly. Will definitely stay there again.

Family_with_children

10/10

Exceptional

10 May 2026

Riche Ann Abigail

Everything you need they have it. Friendly staff. Amazing for anyone going to Tokyo Disneyland and DisneySea. Big rooms!

Family

10/10

Exceptional

09 May 2026

Andres

We loved this hotel so much!! Especially all the free essentials and snacks, will definitely be staying here again

Family_with_children

10/10

Exceptional

09 May 2026

Oleg

The only negative thing about the place is small room.

Family_with_children

10/10

Exceptional

08 May 2026

Alyssa

Laundry facility worked well and convenient. There is a wall in the lobby that is interactive with kids that my daughter enjoyed. They have a welcome area from 2- 9 with candy, drinks, cotton candy and pancakes unlimited. Room very large and clean. There is a Family Mart at hotel as well, which was convenient for snacks, and medicine if needed. Subway 2 min away so easy to get too. Plus they have a Disney shuttle to and from both parks which was fabulous! Would definitely recommend and stay there again.

Family_with_children

8/10

Excellent

05 May 2026

Steven

Clean room good for a quick stay to Disney resorts the shuttle was convenient. Close to a mall and airport shuttle bus good location. Staff was helpful and kind.

Partner

10/10

Exceptional

04 May 2026

Cody

Friendly, helpful staff, Disney Shuttle, free pancakes. Everything you want!

Friends_and_family Family

10/10

Exceptional

04 May 2026

TERRA

Beautiful breakfast, so quick to bring me an iron when I needed it. Water snacks and coffee in the room are all free

Family

8/10

Excellent

04 May 2026

Katherine Loraine

Everyone was helpful and nice. Property was close to Disneyland and DisneySea. Breakfast was good, but some items were not warm enough like poached eggs with waffle and hamburger with bun. Breakfast lacked berries and nuts. Scrambled eggs were a bit runny instead of more firmly cooked. I loved the curry and steamed rice. I loved the fresh orange juice and berry smoothie. I enjoyed the boiled chicken and salad at the salad bar. I loved the croissants and curry buns. Laundry doesn't dry very well, so put the maximum time allowed. Laundry machines were easy to operate. I loved the lounge bar with treats and drinks.

Partner

10/10

Exceptional

02 May 2026

Bushra

Had a Great Stay at the Oriental Tokyo Hotel. The staff is very kind and friendly, the room was spacious and very clean. The amenities was amazing. Thank you Oriental Tokyo Hotel.

Friends_and_family Family

10/10

Exceptional

01 May 2026

Gerald Otto

Surpass my expectations in many ways. The check in and the welcome lounge was really wonderful. We bought the buffet breakfast and that turned out to be excellent as well with one pro tip: try and get there at a reasonably early time or there will be a line. If you do get there and your closing they will run the line pretty quick but some of the food may not get replenished.

Our rooms were both great and the only thing for improvement would be that they were dusty.

Family

10/10

Exceptional

30 Apr 2026

Joan

There’s a Lawson Konbini on the first floor of the hotel. The hotel was conveniently located near Tokyo Disney. It offered a shuttle bus service to and from Disney and Disney Sea. The train station is just a 5-minute walk across a short bridge, which also leads to a mall with restaurants, retail clothing stores, and a supermarket. In the afternoon, until around 11 pm, the hotel provides complimentary snacks, soft drinks, coffee, tea, beer, and wines for families to enjoy and unwind.

Family_with_children

8/10

Excellent

30 Apr 2026

Cora

Breakfast buffet was very accommodating. I would like to see a few dishes changed from day to day to make it more attractive. We stayed 7 days and the selection remained unchanged.
We utilized the airport limousine service which dropped us off at curbside in front of the hotel. There were no signs to direct us to enter the hotel at ground level, the same entrance where the bus service to Disney comes. So we pushed our suitcases up the steep slope to the 1st floor of the hotel (same level as registration). This was not very accommodating. There should be a sign to direct your guest to walk a little further to the doors on the ground floor. Then they don’t have to deal with the steep ramp leading to the 1st floor of the hotel. Secondly, we wanted to mail a box to a friend that lived in Japan. We approached the front desk who told us to go to Lawson who could do that for us. We went to Lawson and they said no they do not provide that service we will have to go to the post office. The 2nd day we approached the front desk again to report that Lawson do not provide that mailing service and told us that there’s a Takubin service on the 1st floor. We went there and yes the lady was able to provide us the service we needed. I mention this to you, that your staff should all be aware of this service rather than lead your customers astray.
The room layout was not very functional. Areas to layout our clothes was not sufficient as well as counter space. We lived out of out

Friends_and_family Family

10/10

Exceptional

29 Apr 2026

Manuel S

Breakfast menu was diverse, and had a good selection.

Friends

6/10

Pleasant

29 Apr 2026

forrest

There was no bath tube in my room. The hotel’s facilities appear kind of old. Some stuffs are not super friendly. Might be experience with other travelers from other regions.

10/10

Exceptional

29 Apr 2026

Christopher

This stay was completely out of the ordinary. My last hotel had some issue with intermittent power issues, so I moved here hoping to be closer to my next stay. The check in was smooth, there was a lounge bar you could get a wide assortments of snacks and candy and drink and beer and wine. Was really wild, and there was another stand alone lounge for all your extra amenities. I opted for the breakfast and there was so many options, fresh fruits, drinks, smoothie, donuts, hamburger made fresh and so much more. It was probably by far the best stay I had in Japan.

Self

10/10

Exceptional

29 Apr 2026

Jennifer

This room was huge and the people were very friendly. They have an excellent happy hour and the beds were very comfortable.

Friends

10/10

Exceptional

28 Apr 2026

Regina

Check in was easy, check out was even easier. Great location! Free shuttle to Disneyland!

Friends_and_family Friends

10/10

Exceptional

28 Apr 2026

Carol

A great hotel away from the business of the Disney Resort but still only a short drive away by complementary shuttle. Rooms were small but adequate for our family of 3. Buffet breakfast had a vast variety of food and drinks. Sorted all dietary requirements. The complementary drinks and snacks area was a nice bonus. Especially after a day spent at Disney.

Family_with_children

10/10

Exceptional

27 Apr 2026

Garrett

Everything was great

Friends

10/10

Exceptional

27 Apr 2026

Virgjini

The room was very clean and the \"Tiroir\" boutique was very convenient to load up on necessities. The breakfast was delicious! Very satisfied with my stay in April 2026.

Friends_and_family Family

8/10

Excellent

26 Apr 2026

Bernardo

Location was a little far from nightlife. Overall nice hotel, friendly staff.

Family

10/10

Exceptional

25 Apr 2026

janelle

One of the great hotels we stayed at was Oriental Tokyo Hotel. The staff was incredibly friendly, helpful, and polite. The room was clean and modern, with a TV that had Netflix and could be linked to your account. The amenities were fantastic, especially the yuzu bath salt and hair oil.

The breakfast was delicious, featuring a breakfast burger, donuts, and fresh orange juice. The washer and dryer were separate and located on the second floor, and there was no need to use coins; a credit card was sufficient. They also accepted paid Amazon packages and offered luggage forwarding through Sagawa, which was on the first floor.

The hotel was easily accessible to Disney, and parking was 3000 yen per night. There was ample parking space on the first and second floors. As a bonus, they offered free snacks. Lawson, a 24-hour convenience store, was also accessible.

We had a wonderful stay at Oriental Tokyo Hotel and would love to return. Thank you for providing such a great experience!

Family_with_children

10/10

Exceptional

24 Apr 2026

Jessica

The breakfast was really good, room was always restocked I would definitely come back to this hotel

Family

10/10

Exceptional

23 Apr 2026

Ana

The beds were comfor

10/10

Exceptional

22 Apr 2026

Suzy

Amazing. Easy free shuttles to Disney.

8/10

Excellent

22 Apr 2026

Cheryl

Had a 6 person room for our family, we had 6 twin beds so everyone got their own bed but the room was pretty small for 6 people. Breakfast was great as was their welcome lounge. Onsite laundry was a bonus as we got to wash everything before our cruise - did get really busy though so plan carefully.

Family_with_children

10/10

Exceptional

22 Apr 2026

Tami Jo

Great hotel, 2 minute walk to train station. Strongly recommend

Partner

10/10

Exceptional

22 Apr 2026

Therese

Wow! This place was a great base for visiting Disney with many little extras like a regular free shuttle and free drinks and candy bar in the evening. Breakfast range was fabulous - kids loved the donut wall and fresh pressed orange juice.

Family_with_children

10/10

Exceptional

22 Apr 2026

William

The welcome station was essentially an all day happy hour 2pm - 11pm with free beer, champagne, and lots of snacks for the kids. They also provide pajamas along with many other small things that make life easier.

Family_with_children

8/10

Excellent

21 Apr 2026

Amy

The location of the hotel was perfect for what we needed — easy access to Tokyo and other areas. We arrived late on our first day and only had about 15 minutes to grab dinner before the kitchen closed. Unfortunately, we ended up paying over $115 for two adults and three kids (9, 6, and 3), and we barely got any food. Dinner was buffet‑style, and honestly, that was my biggest disappointment.
However, the little shop with amenities is a HUGE plus, and having a Lawson connected to the hotel is incredibly convenient. Overall, it’s a great hotel despite that one hiccup.

Family_with_children

10/10

Exceptional

21 Apr 2026

Arlene

Amazing staff, very helpful. We loved the lollies and drinks.

Friends_and_family Friends

10/10

Exceptional

21 Apr 2026

SIU kWAN

Breakfast very good

Friends_and_family Family

10/10

Exceptional

20 Apr 2026

Jessenia

I brought my kids here and everything was amazing! My boys loved it and a huge plus for the shuttle to Disney! Will def be staying here again in the future!

Family_with_children

8/10

Excellent

20 Apr 2026

Lily

Pros: The room was excellent for two adults and two teenagers going to DisneySea. The shuttle to the Disney park was very easy to use. On our first day we didn’t pay attention and accidentally got off at the first stop which was Disneyland. We ended up taking the monorail to DisneySea from Disneyland, but the return ride home and the second day was all perfect. The room had an electric foot massager for our sore feet after walking - it was so nice! Don’t hesistate to try it!
We used Sagawa for luggage shipping at the hotel - they were cash only so make sure you bring cash and ship it a day ahead of when you need it.
Location: right next to the train station, so many options for dinner there, Lawson’s was downstairs, never had to worry about food options.

Cons: Laundry was very busy at night and dryers leave your clothes damp. Be prepared to air dry some of your clothes. The welcome lounge with free drinks and candy bar sounded nice, but it felt a little bit like a zoo down there with kids running around like it was a playground. Floors were sticky, cotton candy station was nice but also sticky. We stopped by for a quick drink a couple times in the evening but the scene was not for us. Not a big deal, we were at DisneySea during the day and evenings.

Overall an excellent location and hotel for visitors going to Disney!! Lots of families with young children at this hotel.

10/10

Exceptional

20 Apr 2026

Alina

Clean rooms, very friendly and helpful staff, breakfast was great with lots of options for the kids. The kids loved the free drinks and lollies at the lobby every night and the kids area. We had a great experience and would highly recommend this place to others.

Family_with_children

10/10

Exceptional

19 Apr 2026

Aryana

Staff was very friendly and helpful! The room was comfortable and in a good location.

Friends

10/10

Exceptional

19 Apr 2026

Daniela

The Snack area was by far the best part. They let you store your luggage (amazing Secirity) they have a Shuttle to the Disney parks. A convince store attached to the property 3min walk to McDonald's and Train station

Family_with_children

10/10

Exceptional

19 Apr 2026

Arlyn

Very good service. Frontdesk very helpful, clean and kids friendly. Also the location is very close to the train station and mall with mc donalds and starbucks and nearby big mall. We had an awesome stay. We will keep coming back