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Kobe Sannomiya Union Hotel

Hyogo · Japan

2-1-10, Goko-Dori, Chuo-KuView location

8.2/10Excellent1,001 Reviews
Cleanliness8.2/108.2
Service8.4/108.4
Comfort8.2/108.2
Condition7.8/107.8
Location6.0/106.0
Neighborhood7.8/107.8
Amenities7.8/107.8
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Kobe Sannomiya Union Hotel

The Kobe Sannomiya Union Hotel offers convenient amenities such as complimentary Wi-Fi, concierge services, and a vending machine. Enjoy a satisfying meal at the on-site restaurant, with buffet breakfasts available for a fee on weekdays from 6:30 AM to 9:00 AM and weekends from 7:00 AM to 9:00 AM.

The hotel also provides a computer station, dry cleaning/laundry services, and a 24-hour front desk. For events, there's 700 square feet (65 square meters) of space, including a conference area and a meeting room. Self-parking is available (subject to charges).

The 307 air-conditioned rooms feature refrigerators, flat-screen televisions with digital programming, and complimentary wired and wireless internet access. Private bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries. Additional conveniences include phones, safes, and desks. Nearby attractions include Shin-Kobe Trail (0. 4 mi), Kobe City Hall (0.

6 mi), and Motomachi Shopping Street (0. 8 mi). The preferred airport is Kansai International Airport (KIX).

Read more about this hotelShow less

A stay at Kobe Sannomiya Union Hotel places you in the heart of Kobe, a 2-minute drive from Meriken Park and 7 minutes from Kobe Animal Kingdom. This hotel is 3.8 mi (6.1 km) from Noevir Stadium Kobe and 9.9 mi (15.9 km) from Rokkosan Ski Area.

Make yourself at home in one of the 307 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.

Conveniences include phones, as well as safes and desks. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Kobe? This hotel has 700 square feet (65 square meters) of space consisting of conference space and a meeting room.

Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 15

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Parking height restrictions apply Unicode Support false Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • A car is not required for transportation to and from this property.
    • Parking height restrictions apply.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Minimal age
    15
  • Optional fees
    • Fee for buffet breakfast: approximately JPY 1600 for adults and JPY 900 for children
    • Self parking fee: JPY 1200 per night
    • Early check-in is available for a fee (subject to availability)
    • Late check-out fee: JPY 1100 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Korean

    Japanese

    English

    Chinese (Mandarin)

Nearby attractions

Kobe International House 0.7 km / 0.4 mi
Shin-Kobe Trail 0.8 km / 0.5 mi
Kobe City Hall 1.1 km / 0.7 mi
Higashi Yuenchi Park 1.1 km / 0.7 mi
Sannomiya Shrine 1.2 km / 0.7 mi
Motomachi Shopping Street 1.3 km / 0.8 mi
Ikuta Shrine 1.4 km / 0.8 mi
Space 11 Darvish Museum 1.4 km / 0.9 mi
Shin-Kobe Ropeway 1.4 km / 0.9 mi
Kobe City Museum 1.5 km / 0.9 mi
Nankinmachi Square 1.5 km / 0.9 mi
Kitano Ijinkan Street 1.5 km / 1 mi
Disaster Reduction and Human Renovation Institution 1.6 km / 1 mi
Glion Arena Kobe 1.7 km / 1.1 mi
Kobe Mosque 1.8 km / 1.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 307
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Airport ShuttleExtra charge
  • Room service
  • Laundry service
Show 27 more facilities & services
  • Launderette
  • Bicycle hire serviceExtra charge
  • Multilingual staff
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Lift access
  • ShopExtra charge
  • Concierge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Bikes available
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room: 1
  • Game room
  • Massage
  • Breakfast
  • Minimum check-in age: 15
  • Table tennisExtra charge
  • Bowling alleyExtra charge
  • SkiingExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

CE

Dinner Included

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Kobe Sannomiya Union Hotel

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    Kobe Sannomiya Union Hotel

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEMIDOUBLE SMOKINGRoom • SEMIDOUBLE SMOKINGROO.SD-JK

    Photos are not available for this room type.

    Kobe Sannomiya Union Hotel

    Room SEMIDOUBLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEMIDOUBLE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SD-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE NON SMOKINGSINGLE • NON SMOKINGSGL.NM

    Photos are not available for this room type.

    Kobe Sannomiya Union Hotel

    SINGLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMY SMOKINGDOUBLE • ECONOMY SMOKINGDBL.EY-JK

    Photos are not available for this room type.

    Kobe Sannomiya Union Hotel

    DOUBLE ECONOMY SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SMOKINGSINGLE • SMOKINGSGL.JK

    Photos are not available for this room type.

    Kobe Sannomiya Union Hotel

    SINGLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B

    Photos are not available for this room type.

    Kobe Sannomiya Union Hotel

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Kobe Sannomiya Union Hotel

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Kobe Sannomiya Union Hotel

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE NON SMOKINGTRIPLE • NON SMOKINGTPL.NM

    Photos are not available for this room type.

    Kobe Sannomiya Union Hotel

    TRIPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SMOKINGTWIN • SMOKINGTWN.JK

    Photos are not available for this room type.

    Kobe Sannomiya Union Hotel

    TWIN SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SMOKINGDOUBLE • SMOKINGDBL.JK

    Photos are not available for this room type.

    Kobe Sannomiya Union Hotel

    DOUBLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEMIDOUBLERoom • SEMIDOUBLEROO.SD

    Photos are not available for this room type.

    Kobe Sannomiya Union Hotel

    Room SEMIDOUBLE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEMIDOUBLE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEWRoom • CITY VIEWROO.CV

    Photos are not available for this room type.

    Kobe Sannomiya Union Hotel

    Room CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Kobe Sannomiya Union Hotel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SMOKINGRoom • SMOKINGROO.JK

    Photos are not available for this room type.

    Kobe Sannomiya Union Hotel

    Room SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SEMIDOUBLE NON SMOKINGDOUBLE • SEMIDOUBLE NON SMOKINGDBL.SD-NM

    Photos are not available for this room type.

    Kobe Sannomiya Union Hotel

    DOUBLE SEMIDOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SEMIDOUBLE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SD-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SEMIDOUBLE SMOKINGDOUBLE • SEMIDOUBLE SMOKINGDBL.SD-JK

    Photos are not available for this room type.

    Kobe Sannomiya Union Hotel

    DOUBLE SEMIDOUBLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SEMIDOUBLE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SD-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Kobe Sannomiya Union Hotel

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SMOKINGTRIPLE • SMOKINGTPL.JK

    Photos are not available for this room type.

    Kobe Sannomiya Union Hotel

    TRIPLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEMIDOUBLE NON SMOKINGRoom • SEMIDOUBLE NON SMOKINGROO.SD-NM

    Photos are not available for this room type.

    Kobe Sannomiya Union Hotel

    Room SEMIDOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEMIDOUBLE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SD-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Kobe Sannomiya Union Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Kobe Sannomiya Union Hotel

8.2
Excellent
1,001 Reviews
Cleanliness
8.2 /10
Service
8.4 /10
Comfort
8.2 /10
Condition
7.8 /10
Location
6.0 /10
Neighborhood
7.8 /10
Amenities
7.8 /10
100 reviews shown
10/10
Exceptional
16 May 2026
Pak shun
Staff are helpful
6/10
Pleasant
27 Apr 2026
Wai Ching Shirley
The air conditioner was so terrible when the outside temperature is becoming low with raining going on, the a/c changed automatically to Warm room mode that the room temperature rose up to 30 “c. You cannot change to cool mode anymore. No way but you cannot only open the window even outside is heavily raining with strong wind.
Partner
10/10
Exceptional
10 Nov 2025
Clifford
The room and the whole hotel was really clean. The staff was super friendly and helpful. The breakfast buffet was great! We really enjoyed our stay for two whole weeks. When we return, this is the hotel we will choose again.
8/10
Excellent
29 Oct 2025
ryo
Wi-Fiが少し遅く感じた。
Business
6/10
Pleasant
09 Oct 2025
Soshi
Wifi rate is bad. The performance was so low. The shower was sometime becoming low temperature.
Business Self
10/10
Exceptional
26 Sep 2025
MORIDERA
近くにコンビニがありました。
朝食はとっていません
Friends_and_family Family
10/10
Exceptional
22 Sep 2025
LUMINITA
Perfect for me.
Self
10/10
Exceptional
10 Aug 2025
Edward
Stayed for 2 nights. Very peaceful and staff were very accommodating!
Leisure Self
10/10
Exceptional
18 Jun 2025
kazuo
Kindness.Hospitality
Business
10/10
Exceptional
04 Jun 2025
MISATO
お部屋の内装が可愛いかったです。
廊下の声が聞こえやすいので気になる方は耳栓あった方がいいかもです。
少しレトロな感じが漂う綺麗なホテルでした。
立地も色んなところにアクセスしやすくて助かりました。
Self
4/10
Poor
21 Dec 2024
Verified traveler

駅から遠いですが、朝食と浴室の広さは評価できます

シングルルームを利用しました。部屋は少し狭いですが、浴室は広く快適でした。バスタブも大きくよかったです。朝食はバイキングの品数が多く大満足でした。
場所が思ったより駅から遠く、かなり疲れました。チェックアウト時に駅まで送迎バスがあると思っていたのですが、廃止になったのが残念です。部屋の椅子に背もたれがなく、リラックスできなかったのと、テレビが小さいのがマイナスポイントです。
Self
8/10
Excellent
30 Jul 2024
Alan
It was quiet, but a little far from Sannomiya proper.
Leisure Self
6/10
Pleasant
18 Mar 2024
Sunil
All the management of this hotel is very good but the TV in the room is old and the basin is cracked 😞
Partner
8/10
Excellent
24 Feb 2024
Sulley
The hotel is quiet and the price is very affordable
8/10
Excellent
27 Nov 2023
KAZUHIKO
次回神戸に行く機会があれば、また利用します。
Business Self
10/10
Exceptional
05 Jul 2023
sunwb
Perfect
Business_and_leisure Friends
10/10
Exceptional
02 Apr 2023
zhiqiang
Nice and good location. Good services
Leisure Self
8/10
Excellent
02 Jan 2022
Shah

Decent place

All things considered, decent place. There are of course better places to stay in Kobe, but we were happy during our stay there.
Friends_and_family Family
4/10
Poor
02 Jan 2022
Mahdi
I was checked-in on Dec 31st and asked them for Spa. They said we are off on 31st and 1st., but they didn’t… They said lie…
Then they let me make a reservation for the 1st of Jan. and after that they called me in the midnight and cancelled it without explain the reason!!! Night shift staff didn’t know English well. Most of the staff in hotel were polite, but they couldn’t explain me the reason of their strange behaviour and mismanagement.
The Spa management who is a third party and out of the hotel was extremely rude, but I’m not sure who was decision taker in my story. It seems Spa services don’t work for foreigners as long as they worked well for the other rooms and guests during my stay!!! No, I’m not an ox with two horns on my head. I’m just a human, speak English and Japanese, but with different face and nationality…
If you are a foreigner, please consider well before making reservation for this property…There are so many nice hotels in Kobe. They always welcome foreigners. I hope you’ll never have such horrible experience during your life.
In one word, this hotel doesn’t welcome foreigners and you know what does it mean!!!
Happy New Year 2022.
Leisure Self
6/10
Pleasant
18 Oct 2021
Erika
Facilities were pretty old, and some wallpapers were peeling off, but I don’t think I get to complain because of this low price (¥4000/night)
Business_and_leisure Self
8/10
Excellent
09 Oct 2020
Luc
Staff is very helpful. Bed are comfy and breakfast is good for the price.
Partner
4/10
Poor
12 Dec 2019
Verified traveler
The hotel is clean, the room is super small but clean and new. Everything would’ve been perfect if wasn’t for the breakfast, was awful. The worst breakfast I’ve ever had at a hotel so far.
Business Self
10/10
Exceptional
24 Nov 2019
Joanne marie
The staff are very accomodating. They also ensure the cleanliness of our room everyday.
Friends_and_family Family
10/10
Exceptional
15 Nov 2019
alice
The standard of the hotel is fine
Friends_and_family Friends
10/10
Exceptional
13 Nov 2019
Aiko

凄い良いホテルです!!

駅、繁華街へは歩いて15分くらいですが、無料で自転車を貸してくれるサービスがとても便利で助かりました。フロントではヘアアイロンも無料で借りれるのでわざわざ持っていく手間が省けて有り難いです。部屋に電子レンジがあればもう最高なのですが、まぁ2階に自動販売機や電子レンジがあるし、近くにコンビニも沢山あって不便はありません。また利用したいホテルです!
Self
6/10
Pleasant
06 Nov 2019
Brendan

Overnight stay Sannomiya

Tiny room with the hotel about a 10 minute walk to Sannomiya station. Good laundry facilities but a tired & outdated hotel. The air conditioning was turned off in the hotel & only heat was coming into rooms so it became quite uncomfortable. The staff were friendly though.
Self
8/10
Excellent
28 Sep 2019
Verified traveler

Convenient, clean and great staff!

This is a really convenient hotel for the station (Sannomiya) and was great for us for the sports stadium - about 30 mins total journey time via the metro.
Hotel is very clean and the staff were really helpful with a decent level of English. Only criticism is the boom size but it was fine for one night.
Partner
10/10
Exceptional
26 Sep 2019
Verified traveler
Check in and out was easy and we were able to store our bags after check out. The rooms are quite dated but had enough room for 2 people with luggage. The bathroom had an awful odour every now and then. The location was good and a 15 minute walk to the train stations, food places nearby and walkable to the port.
Leisure Partner
10/10
Exceptional
12 Jul 2019
Verified traveler
If you try to find disadvantage of the hotel, it's slightly far from Sannomiya Station by walking.
Business Self
6/10
Pleasant
01 Jul 2019
Verified traveler
Little bit far from Sannomiya station.
Business Self
10/10
Exceptional
02 May 2019
Steve
Great check in process and were very helpful to get me a place where I could change into my suit for an important meeting before the 2pm check in.
Leisure Self
8/10
Excellent
26 Mar 2019
Silva
Aircon was not working properly.
We were feeling Hot at the room we stayed on the 18th floor

A bit larger Bathroom/Toilet cubicle than other hotels.
Leisure Family_with_children
10/10
Exceptional
21 Jan 2019
TAIEBBENLARBI

Thank you

Thank you very much very nice service
Friends
4/10
Poor
05 Jan 2019
Hoi Kit Ralph
The bf cannot provide any fried or boiled eggs and there are totally shortage of food around 8:30 am in the buffet table. I will not book this hotel again.
Friends
8/10
Excellent
19 Sep 2018
Verified traveler

Nice hotel close to the station

Nice to sell some local deserts and food as present to friedns.
8/10
Excellent
27 Apr 2018
Verified traveler

Nice hotel with great hospitality.

The facility is not fancy but clean and comfortable. The best point of this hotel is that hotel staff are always kind and caring so I highly recommend you if you want a smooth and comfortable stay.
6/10
Pleasant
24 Apr 2018
Chigusa

Okay hotel

Usually this hotel has vacancy when others don't. A bit far from the city center. The hotel is kept clean but facilities are relatively old. I have no complaint over anything, but nothing to praise either.I will come back again when I did not get anything else.
Family
6/10
Pleasant
16 Apr 2018
Nicolas

Landry machine

We used the Landry machine but it didn’t works well. After washing it still smells bad and when we used the dry machine, it didn’t dry at all. I hope it will improve this problem. Thank you
Partner
10/10
Exceptional
29 Mar 2018
GEOFREY
amazing
8/10
Excellent
24 Feb 2018
Verified traveler
建物自体は少し古いがしっかりとした作りで、部屋は清潔感あり、とても綺麗なホテルだった。建物が古いせいか空調が少し調節し難いが、それ以外は特に不満な点もなく、とても良い滞在になったと思う。
10/10
Exceptional
04 Apr 2017
Rodolfo

Nice corporate-style hotel with great views!

This was our 3rd night of our honeymoon; and we fell in love with the city of Kobe! However, the hotel was a little far from the different sightseeing locations we wanted to visit during our stay in Kobe. It seems like it may have been in a more business oriented side of the city rather than a touristy side, making it a bit of a trek to get to places such as Harborland. But that did not detract from us enjoying the city and our stay at the hotel. Thank you Kobe and Sannomiya for being awesome!
Partner
10/10
Exceptional
07 Jun 2026
HIDENORI
工事で何か音がしてた。
Partner
4/10
Poor
18 Apr 2026
SHIGESATO
スタッフは問題ないかとおもいます。客室もキレイでした。
Self
2/10
Poor
16 Apr 2026
Ryouji
部屋は清潔。空調が全館一括ね個別空調でないため、暑くて眠らなかった。フロントに冷房を依頼したが対応して貰えなかった。
Business
8/10
Excellent
15 Apr 2026
yoshihiro
スリッパが上質なのが好きです(例のペラペラではない)
スタッフは丁寧で温かみがあります
三宮駅周りまで行くのは、ぼちぼち遠いです、タクシーかな

意外と高いビルなので、エレベーターが一階に来るのが遅いです
Business Self
6/10
Pleasant
12 Apr 2026
EIJI
朝食の営業時間が不便。水回りの音がうるさい。
Friends
2/10
Poor
09 Apr 2026
YUJI
2食付きで予約したはずが、何故か朝食なしになっていた! 予約画面で食事プランが解りづらい!
10/10
Exceptional
06 Apr 2026
YU
アメニティが充実していて、室内は清潔でした。
8/10
Excellent
02 Mar 2026
KAZUTOSHI
よかったです。
6/10
Pleasant
20 Feb 2026
Yasushi
豪華なホテルではありませんが
スタッフさんの対応はとても良かったです。
8/10
Excellent
28 Nov 2025
mikihiko
スタッフの挨拶が良い。朝食がおいしかったです。
Leisure Self
10/10
Exceptional
05 Nov 2025
masashi
種類が多くてもう少し絞ってもいいかな?と思います。多いと確かに嬉しい人が大部分と思いますが私は少食なので。
8/10
Excellent
31 Oct 2025
MASAMI
浴室が広くて使いやすかった
Business
8/10
Excellent
26 Oct 2025
Kimiko
清潔な客室、特に、バスルームが新しくて気持ち良かったです。また、街中ですが、静かでした。
Self
8/10
Excellent
26 Oct 2025
MASAMI
朝食無しなのでわかりません。
スタッフの対応は良かったです。
近くには飲食店もたくさんあります。
Business
8/10
Excellent
24 Oct 2025
SATSUKI
駅からはちょっと遠いですが
綺麗で満足でした
お湯の温度調整が難しかった
8/10
Excellent
22 Oct 2025
MASAMI
布団に汚れが付いていたので、少し残念でした。
お風呂は広くて快適でした。
Business
8/10
Excellent
19 Oct 2025
yuka
冷蔵庫を乗せている木台の淵が外れていた
天井角などに埃が沢山あった
浴槽天井と壁に2cm程の毛が何本か張り付いていた
隣の人のイビキが気になった
それ以外は快適でした。
Leisure Family
8/10
Excellent
09 Oct 2025
MASAHIRO
3泊させていただきました。
古い建物ではありますが、部屋の中は大変静かで
ぐっすり熟睡できました。

また機会がありましたら、是非利用させていただければと存じます。
10/10
Exceptional
03 Oct 2025
Tsubasa
丁寧な接客で快適でした
Business
10/10
Exceptional
02 Oct 2025
seiichi
特にない
Business Self
10/10
Exceptional
30 Sep 2025
SANAMI
三宮駅から歩いて10分ほどだったので基本的になんでもある。ホテルまでの道は暗かったが、ホテル前に電飾を巻かれた木が2本ほどあり、ホテルの周囲だけ明るくてホッとした。夜鳴きカレーがついたプランにしていたが、そのプランにしていて正解だった。おかわりはできないが、十分おなかいっぱいになる量で、ドリンクのサービスなどもありとにかくサービスが良かったし、スタッフの対応も良かった。
Self
10/10
Exceptional
21 Sep 2025
Tsugumi
とても快適で良く眠れました。カレーのサービスも良かったです。
Leisure Self
10/10
Exceptional
20 Sep 2025
Misae
少し駅から離れてるけど、何も不便なく過ごせました。
Leisure Self
8/10
Excellent
16 Sep 2025
Junko
設備の面でエアコンの調節がもう少し出来るのと、電気の調光出来ればと思いました。
しかしながら快適に過ごす事が出来ました。サービスやスタッフの対応は申し分無かった位とても良かったです。
10/10
Exceptional
12 Sep 2025
Rika
浴槽が大きかったのでゆっくり湯に浸かることが出来た。朝食が種類豊富で美味しかった。
Leisure Self
8/10
Excellent
05 Sep 2025
Tamaki
食事がおいしかったです。
8/10
Excellent
05 Sep 2025
吉田
価格が近隣のホテルより安いが、最低限の機能やスペース、サービスはあり良かった。
Business_and_leisure Self
8/10
Excellent
29 Aug 2025
Verified traveler

エレベーター待ち時間について

20階近くあるのでエレベーターの待ち時間が長い

エレベーターの扉が開く時間設定をもう少し長くしてほしい、

乗りそびれたら、10数回まで上がってしまうので、とても待つようになりました
6/10
Pleasant
26 Aug 2025
TAIEN
お手頃で良い
Business Self
10/10
Exceptional
24 Aug 2025
輝義
朝食は本当に美味しかったです。自転車貸し出しは知らなかったので今回は借りませんでしたが、次回機会があれば借りて付近を散策したいです。時間を過ぎて駐車場に行きましたがホテル宿泊者とわかると気持ち良く駐車させてくれましたし、従業員の方も親切で色々丁寧に対応して下さいました。
喫煙者なので喫煙室を取りましたが、心配してたほど臭いもなく良かったです。出来れば空気清浄機があれば良いと思いました。
家族もまた泊まりたいと気に入ってましたので、いい思い出の家族旅行になりました。また機会があればお世話になろうと思います。ありがとうございました。
Leisure Family
8/10
Excellent
22 Aug 2025
??
当日予約かつ夜遅くのチェックインでしたが、
丁寧に対応いただき感謝です。
館内設備が充実している点も良かったです。
Leisure Family_with_children
10/10
Exceptional
13 Aug 2025
SHOKO
ベッドに子供2人と寝ましたが、とても気持ち良くねむれました!
Leisure Family_with_children
4/10
Poor
11 Aug 2025
Makoto
部屋が狭いし、壁にひび割れがあって経年劣化を感じます。
10/10
Exceptional
07 Aug 2025
mikihiko
朝食がおいしい。ベッドメーキングスタッフの対応がとても良い。笑顔で挨拶いただいた。
Leisure Self
10/10
Exceptional
27 Jul 2025
Yugo
良かったです
10/10
Exceptional
15 Jul 2025
????
大変良かったです。ただ一階のレストランの夕食がカレーしかないのが残念でした。
Leisure Self
8/10
Excellent
04 Jul 2025
Yusuke
出張時の宿泊に最適です。
2/10
Poor
21 Jun 2025
Kohei
は
8/10
Excellent
07 Jun 2025
Mitsuhiro
良いです。バスルームも広い。
ただ、もう少し駅近ならもっと良かった。
Business
10/10
Exceptional
06 Jun 2025
yoshihiro
サービスよし
Business
8/10
Excellent
04 Jun 2025
Isamu
今回は素泊まりだったので次回はゆっくり宿泊、市内観光などを行いたいと思っています。
Business Self
8/10
Excellent
26 May 2025
Makoto
清潔感があり、居心地が良かったです。欲を言えば、
(個人的な体の大きさがありますが)あと少しだけ部屋の空間が広ければゆったり感も得られてくつろげると感じました。
Business Self
8/10
Excellent
22 May 2025
MIHO
特にないです
Business
10/10
Exceptional
18 May 2025
Yasuo
部屋も綺麗で良かったです。
Business Self
10/10
Exceptional
02 May 2025
MAYUKA
駅からは少し歩きますが、幹線道路から離れているので静かでした。コンビニも1ブロック隣くらいにあります。
内装も十分に綺麗で、特に気になるところはなかったです。電気のスイッチの場所が分かりにくかったくらいです。歯ブラシ以外は自分で必要なものをいるだけ部屋に持っていくスタイルで、入浴剤があったのが嬉しかったです。
朝食もビュッフェでたくさん食べられますし、ビジホとしては十分なクオリティです。ドリンクバーの機械?もあり、コーヒーは正直あまり美味しくなかったですが、toGOカップがあったのがありがたかったです。
Leisure Self
10/10
Exceptional
28 Apr 2025
MASAKO
全く不満はない、良い宿です。
鞄を置く台が部屋にあったらもっと良かったです。
Leisure Self
10/10
Exceptional
26 Apr 2025
HIDEAKI

コストパフォーマンスの良い、三宮駅から徒歩圏内のビジネスホテル

神戸三宮駅から徒歩圏内にあり、若干歩くものの、飲食店も周辺に多い。コストパフォーマンスが良い。
Partner
10/10
Exceptional
12 Apr 2025
?
何度か利用させてもらっているので 馴染んでいてとても気に入っています。
今回も最上階でとても景色が良いお部屋で 嬉しかったです。
Leisure Family
4/10
Poor
08 Apr 2025
JOJI
食べるところがなく、場所も悪い。
Leisure Family
8/10
Excellent
06 Apr 2025
Akihiro
コスパを考えれば、充分でした。
6/10
Pleasant
05 Apr 2025
Yuichi
換気口が清掃されておらずホコリが多量に溜まっていたのが気になった
バスルームにコバエが多数。換気扇からなのか排水口からなのかわからないが残念
全体的には古いがキチンと清掃されており、サービスもよくコストパフォーマンスは悪くないと感じただけに、上記が残念でした
Business Self
6/10
Pleasant
03 Apr 2025
Norimoto
出張時の素泊まりだったので、不満はない
Business Self
8/10
Excellent
27 Mar 2025
Kazuhiro
思っていたより駅から離れていた為、移動に時間がかかった。建物も意外と小さく古い感じがした。でも、朝食バイキングは満足しました。種類も豊富で、どれも美味しかったです。
Business
4/10
Poor
26 Mar 2025
TOMOHARU
料金と部屋の広さが釣り合わない。
荷物を置ける場所が少ない。
朝食は美味しかった。

Friends_and_family Family
6/10
Pleasant
22 Mar 2025
AKANE
エスカレーターがたばこ臭かった。電気もうすぐらい。
Leisure Partner
8/10
Excellent
22 Mar 2025
Yuya
子供2人と利用させていただきました。
駐車場も近くにあり、コンビニや食事ができるお店も近く、便利でした。
昼間はあたたかく、夜は寒い難しい季節ではありましたが、夜寝ている間の空調のコントロールが少し難しかったです。
Leisure Family_with_children
6/10
Pleasant
12 Mar 2025
Verified traveler
価格相応
Business
6/10
Pleasant
09 Mar 2025
hirosawa

フロント

フロントの対応は良いです。
Business
6/10
Pleasant
04 Mar 2025
shun
ビジネス利用であれば、問題ないレベルでした
Business Self

Location & surroundings

Kobe Sannomiya Union Hotel
2-1-10, Goko-Dori, Chuo-Ku, Kobe, Japan

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Kobe Sannomiya Union Hotel

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