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Kobe Kitano Hotel

Hyogo · Japan

3-3-20 Yamamoto-dori,Chuo-kuView location

8.8/10Excellent159 Reviews
Cleanliness9.2/109.2
Service8.8/108.8
Comfort9.0/109.0
Condition9.0/109.0
Neighborhood9.4/109.4
Amenities8.2/108.2
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  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Kobe Kitano Hotel

The 4-star Kobe Kitano Hotel offers comfort and convenience whether you're on business or holiday in Kobe. The hotel offers a wide range of amenities and perks to ensure you have a great time. Service-minded staff will welcome and guide you at the Kobe Kitano Hotel.

Each guestroom is elegantly furnished and equipped with handy amenities. To enhance guests' stay, the hotel offers recreational facilities such as spa, massage. Kobe Kitano Hotel is an excellent choice from which to explore Kobe or to simply relax and rejuvenate.

Read more about this hotelShow less

With a stay at Kobe Kitano Hotel, you'll be centrally located in Kobe, within a 5-minute drive of Kobe Harborland and Meriken Park. This luxury hotel is 13.6 mi (21.8 km) from Arima Onsen and 1.7 mi (2.8 km) from Kobe Anpanman Children's Museum & Mall.

Make yourself at home in one of the 30 individually decorated guestrooms, featuring refrigerators and minibars. Complimentary wired and wireless internet access is available. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Childcare
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Unicode Support false Professional property host/manager Pets not allowed

Important information

  • You need to know
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately JPY 8600 for adults and JPY 8600 for children
    • Self parking fee: JPY 2500.00 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

Nearby attractions

Kobe Mosque 0.2 km / 0.1 mi
Space 11 Darvish Museum 0.6 km / 0.4 mi
Kitano Ijinkan Street 0.7 km / 0.4 mi
Ikuta Shrine 0.8 km / 0.5 mi
Sorakuen Garden 0.9 km / 0.5 mi
Hyogoken Kokan 1 km / 0.6 mi
Sannomiya Shrine 1 km / 0.6 mi
Motomachi Shopping Street 1.2 km / 0.7 mi
Nankinmachi Square 1.3 km / 0.8 mi
Shin-Kobe Trail 1.4 km / 0.8 mi
Kobe International House 1.4 km / 0.9 mi
Shin-Kobe Ropeway 1.4 km / 0.9 mi
Kobe City Museum 1.5 km / 0.9 mi
Kobe City Hall 1.5 km / 0.9 mi
Meriken Park 1.6 km / 1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 30
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Room serviceExtra charge
  • Laundry service
  • Babysitting serviceExtra charge
Show 12 more facilities & services
  • Hotel safeExtra charge
  • Lift access
  • GardenExtra charge
  • Luggage room
  • BarExtra charge
  • Restaurant: 1
  • Smoking areaExtra charge
  • Banquet hall
  • MassageExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Kobe Kitano Hotel

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Kobe Kitano Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Kobe Kitano Hotel

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Kobe Kitano Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN PresidentialTWIN • PresidentialTWN.6S

    Photos are not available for this room type.

    Kobe Kitano Hotel

    TWIN Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.6S

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Kobe Kitano Hotel

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Kobe Kitano Hotel

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • PresidentialSUI.6S

    Photos are not available for this room type.

    Kobe Kitano Hotel

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Kobe Kitano Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Kobe Kitano Hotel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Kobe Kitano Hotel

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Kobe Kitano Hotel

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE NON SMOKINGDOUBLE • DELUXE NON SMOKINGDBL.DX-NM

    Photos are not available for this room type.

    Kobe Kitano Hotel

    DOUBLE DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Kobe Kitano Hotel

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX

    Photos are not available for this room type.

    Kobe Kitano Hotel

    Room DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Kobe Kitano Hotel

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE TWO BEDSTWIN • DELUXE TWO BEDSTWN.2B-DX

    Photos are not available for this room type.

    Kobe Kitano Hotel

    TWIN DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE NON SMOKINGTWIN • DELUXE NON SMOKINGTWN.DX-NM

    Photos are not available for this room type.

    Kobe Kitano Hotel

    TWIN DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Kobe Kitano Hotel

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Kobe Kitano Hotel

8.8
Excellent
159 Reviews
Cleanliness
9.2 /10
Service
8.8 /10
Comfort
9.0 /10
Condition
9.0 /10
Neighborhood
9.4 /10
Amenities
8.2 /10
50 reviews shown
10/10
Exceptional
28 Jun 2026
Debra
I don’t usually write hotel reviews, but our stay at the Kobe Kitano Hotel was so exceptional that I felt compelled to share our experience.

From the moment we arrived until the day we departed, every aspect of our stay exceeded our expectations. The level of service was truly world-class—nothing short of what I would describe as a seven-star experience. Every member of the staff was warm, professional, attentive, and genuinely dedicated to ensuring that guests felt welcome and cared for.

I would especially like to recognize the hotel manager, Mr. Amin Jabari, who went above and beyond to make sure our stay was as comfortable and enjoyable as possible. His kindness, attention to detail, and commitment to outstanding hospitality made a lasting impression on us.

The hotel itself is beautiful, elegant, and impeccably maintained, making it the perfect place to experience Kobe. It is rare to find a hotel where every detail is executed so flawlessly.

I recommend the Kobe Kitano Hotel without hesitation. If you’re looking for exceptional hospitality and an unforgettable stay, this is the place to be. We look forward to returning.
Friends_and_family Friends
6/10
Pleasant
22 Mar 2026
Masami
Front stuff was not kind poor information
10/10
Exceptional
26 Jul 2025
Jin Ju
Great stay
8/10
Excellent
24 Jan 2020
Verified traveler

Not spacious, but greatly comfortable, overall.

Overall very good to stay, but just one disappointed was a reception guy when we checked in. He firstly insisting that the hotel would not provide a linen(towel, tooth brush, etc.) and breakfast services for my son under their hotel policy. Sounds too much protective stance, and made us very unhappy. He should be re-educated.
Friends_and_family Family
6/10
Pleasant
07 Mar 2019
kato
An old out-dated hotel. Over priced and rooms small and cluttered.
Leisure Partner
8/10
Excellent
06 Apr 2018
Sau Yin Teresa

Good Service and Conditions

The location is quite, however a bit far away JR station
Partner
10/10
Exceptional
29 Jan 2018
James
Located in a lovely area of Kobe. Good sized bedroom. Best of all is their French breakfast. I was instantly transported back to Province, France. Will definitely be back again.
10/10
Exceptional
06 Oct 2016
tsz ying olive

Luxurious hotel with A grade non buffet breakfast

comfortable beddings
luxurious environment
premium western style breakfast
walkable distance to the main restaurants district
Partner
10/10
Exceptional
20 Jul 2026
Chie
世界一の朝食、本当にすばらしく、幸せでした。
お部屋もゆっくり過ごせる広さでしたし、ジャグジーつきのお風呂で癒されました。
Family
10/10
Exceptional
09 Jul 2026
Yukiko
大変清潔でインテリアも素敵でした。空調とWifiがスムーズでは無かったのが残念ですが、ぜひまた泊まりたいです
10/10
Exceptional
23 May 2026
EIKO
とても素敵なホテルで感動しました。
スタッフさんも皆さん良い方でした。
Family_with_children
4/10
Poor
16 May 2026
Kazutaka
朝食はお腹いっぱいになります
Friends_and_family Friends
10/10
Exceptional
02 May 2026
MAYUMI
朝食をホテルから北野テラスに無料で変更して頂き、景色も朝食も美味しくて最高の朝となりました。
Partner
10/10
Exceptional
01 Apr 2026
TSUTOMU
有名な世界一の朝食を、六甲テラスに移動してもらって頂きました。数種類のパンがとても美味しく、特に苺の生コンフィチュールがお気に入りで、パンと一緒に食べるのが美味でした。テラス席からの神戸の港や街が絶景で、これも大御馳走で満足の朝食でした。
Partner
6/10
Pleasant
27 Feb 2026
tadashi
対応も良く非常に丁寧てした。
Family
10/10
Exceptional
31 Dec 2025
Yamamoto
Good
Leisure Partner
10/10
Exceptional
15 Dec 2025
WENLUNG
早餐很棒
Self
10/10
Exceptional
28 Sep 2025
Yumi
かわいらしい内装で良かった
Leisure Family
8/10
Excellent
29 Aug 2025
noriko
朝食のすばらしさは期待を裏切らなかった。
食べきれなかったパンを持ち帰られるのがありがたかった。
Leisure Friends
8/10
Excellent
30 May 2025
??
トイレに鍵がなかったので落ち着かなかった
6/10
Pleasant
17 Oct 2024
TADANOBU
食に重きを置きすぎる
10/10
Exceptional
27 Sep 2024
Tatsuro
とても優雅な時間を過ごすことができました。
世界一の朝食は世界一でした。
Leisure Partner
6/10
Pleasant
29 Aug 2024
Rainsworth
部屋が思ったより狭いです。世界一の朝食は普通でした。
Leisure Partner
10/10
Exceptional
03 Jun 2024
Verified traveler

フランス旅行に来た気分!

外観も素敵でヨーロッパに来た気分になりました。
客室もかわいくて楽しい旅行でした。
世界一の朝食は今回で二回目ですが、栄養バランスも
よくおなか一杯になりました。
Friends_and_family Family
8/10
Excellent
27 May 2024
Eiko
もう少し駅近だったら最高です
Leisure Family
10/10
Exceptional
08 Mar 2024
Akiko
建築に興味があり、北野ホテルに泊まってみたくて、今回やっと行けました。
思った通り素敵な建物とインテリアで、古いけれど清掃はとても行き届いていて、朝食もこんなにすごい朝食は食べた事がないという感じでした。
すべてが良い経験でした。
Leisure Family
8/10
Excellent
26 Dec 2023
MAKOTO
内装がとても可愛い
Leisure Family_with_children
10/10
Exceptional
01 Sep 2023
Asae
とても素敵なホテルでした。満足です!
Leisure Family
10/10
Exceptional
05 Jul 2023
Verified traveler

素敵な時間を過ごせるホテルです。

以前から憧れていたホテルでした。
ホスピタリティもロビーや部屋の内装共に期待通りの素晴らしいホテルでした。
今回は友人との観光での宿泊でした。
出来れば次はゆっくりとホテルでの時間を過ごすために訪れたいなと思います。
Friends_and_family Friends
10/10
Exceptional
31 Dec 2022
HITOMI

素晴らしいホテル

スタッフさんがとても丁寧で気持ちよく過ごせました。リクエストのやりとりも素早く対応して頂き安心でした。ありがとうございました。
Friends_and_family Family
4/10
Poor
14 Nov 2022
Junko
New Yorkでも、北野ホテルは定宿ですが、ブランド力に頼りすぎる傾向があるようです。日本人スタッフのホスピタリティが不足。ホテルスタッフとしても気配りが不足してました。ひょううご旅クーポンの扱い方もホテル側が理解していないようで、近隣の施設の方々が処理してますよ。
ブランド力にあぐらをかかないで! 
フロントのインド系の女性スタッフの気配りはホッとしました。
Leisure Family
8/10
Excellent
23 Oct 2022
Toshiaki
接客と朝食は満足です。
Leisure Partner
2/10
Poor
30 Sep 2022
Verified traveler

予約と違う部屋に宿泊して残念だった。

予約の部屋をプレジデンシャルツインで予約していたが(予約のメールも確認済み)実際宿泊した部屋はデラックスツイン(おそらく)だった。
部屋は写真との変わりはなかったが、1番楽しみにしていたお風呂が写真と違って残念。
ホテルに着いて違和感はあったが気がついたのが翌朝だったのでホテル側に伝えなかった。
伝えなかったこちらも悪いとは思うがそんな事がまさか起こるとも思ってなかったので非常に残念で仕方なかった。
10/10
Exceptional
12 Sep 2022
mieko
評価されてる通りの素晴らしいホテルでした。
Leisure Family
8/10
Excellent
10 Mar 2022
MAYUMI
スタッフさんの対応は、すごく良かった
朝食については、クロワッサン、ジュース、スープがすごく美味しかった
フレッシュフルーツが全く美味しくなかった
ちょっとがっかりです
Leisure Family
6/10
Pleasant
18 Feb 2022
MOTOAKI
料理は美味しいが、うえいとれす
Friends_and_family Family
6/10
Pleasant
03 Sep 2021
Eiji
世界一の朝食を目当てに宿泊したが
宿の案内や、朝食の案内、メニュー紹介など不十分、、、
これどうやって食べるの?説明がなくわからなかった
残念ですが、味も普通です
Leisure Partner
8/10
Excellent
10 Aug 2021
MASAHIRO

なんかちょっと・・・。

朝食目当てに、今年も宿泊しましたが、昨年に比べて若干クオリティダウンした気が・・・。
Friends_and_family Family
10/10
Exceptional
25 Jan 2021
kiyoko

少し高い

ホテル代はさすが世界一の朝食が食べられるだけあってそれなりのお値段と思います。ただ駐車場は宿泊者にはもう少しお安い方がいいと思いますけど。維持費ですかね。
Friends_and_family Family
10/10
Exceptional
03 Jan 2021
Verified traveler

ヨーロッパ旅行気分

チェックインの時のスタッフの方の印象がとてもよかったです。世界一の朝食を家族で頂きました。流石です。クラシックな雰囲気でヨーロッパ旅行をした気分になりました。
Friends_and_family Family
10/10
Exceptional
10 Oct 2020
Verified traveler
とても良かった。
静かで、綺麗なホテル
Friends_and_family Family
10/10
Exceptional
25 Aug 2020
SEIKO
女3人旅の締めくくりにふさわしいホテルでした
Friends_and_family Friends
6/10
Pleasant
03 Aug 2020
Miwa

朝食は忙しすぎてサービスが行き届かない

予約内容が事前に把握(理解?)されていなかったので、2食分返金となりましたが、旅行とはお金が返ってくればいいということではないと思うので評価を下げました。
また、世界一の朝食とうたっていますが、食べ物が美味しければスタッフの対応が悪くてもいいということでもないと思いますので、こちらも評価出来ませんでした。
コーヒーのおかわりや温め直しも出来るので声をかけて下さい、と言う割に、頼みたくても誰もいない、食事を運んでいるスタッフは周りを見ないから声をかけても手をあげても全く気が付かない。
しょうがないので、フロントに電話かけて呼びました。
2日目も混雑していたから、スタッフが忙しそうに一生懸命配膳してました。全く周りを気にしている雰囲気がないので、前日のことは共有されていないのだな、と思いました。
Partner
10/10
Exceptional
24 Jul 2020
Verified traveler

素敵でした❗

大変赴きのあるホテルでした。
最近近代的なホテルばかり
利用してたので新鮮でした。
朝食もステキでとても満足でした❗
ただカーテンが入った時に取れて
いたのが残念です。
Friends_and_family Friends
10/10
Exceptional
11 Jul 2020
KIKUO

また、利用したいですね。

今回、世界一の朝食を楽しみに
デラックスツインに一泊滞在致しました。
最上階の部屋で天井が高く圧迫感がなくゆったり、バスルームも広く清潔感もあって心地よく過ごせました。
また、食事も美味しく頂きました。
ありがとうございます。
妻はパジャマが気に入って購入をしたいと
言ってましたが

Friends_and_family Family
8/10
Excellent
15 Mar 2020
Verified traveler

値段の割に

コロナウィルスの中でしたが安心できたのはよかったです。
フロントが行列になっていたこと、朝食で頼みたいことがあり手をあげてもなかなかきてもらえない、頼んでも持ってきてくれず朝食会場から帰ることができない。。。悲しかったです。
ハード面は綺麗でよかったと思います。
Friends_and_family Friends
10/10
Exceptional
02 Mar 2020
りりィターボ
通りに面したとても過ごしやすいお部屋でした。
夕食も特別なコースを予約しておりましたので
豪華な気分を味わえました。
朝食がすばらしくて感動でしたが、
いっぱい食べすぎたため、お昼のコースが
私には食べきれなかったのが残念でした。
スタッフの皆さんも優しく、コロナウイルス対策の
透明な器具をつけて対応してくださいました。
口元が見えるがとても良かったです。
Leisure Family
10/10
Exceptional
10 Feb 2020
Verified traveler
予定よりも早いチェックイン時間に行ったにも関わらず親切に対応してくださったのがすごく助かりました。外出する際もお声掛けいただいたりと、すごく優雅で楽しい時間を過ごさせていただきました。
Friends_and_family Family
4/10
Poor
26 Dec 2019
榎田雅人
建物はとてもおしゃれで、素敵でした。
世界観をとても大切にされており、細部までこだわりが感じられます。建物の中にいると日本にいるということを忘れてしまいそうになります。
しかし、そこにいらっしゃるスタッフの皆さんはとても残念な印象でした。チェックインの時点から横柄で説明も不十分、子連れで荷物も多かったですが、手を貸すこともなく、ただエレベーターの方向を指差すのみ。年齢の高い男性でおそらくそれなりに高いポジションの方だったのかと思います。
楽しみにしていた朝食も、たしかに美味しかったですが、サーバーの女性はまだ教育が十分ではない様子でメニューの説明も3割くらいうろ覚えだった様子。とても笑顔が素敵な方でしたが。
なによりもがっかりしたのが、チェックアウト時。ありがとうございました、いってらっしゃいませもなにも無く、仲間同士の会話に戻られました。
年に一度の旅行で楽しみにしていましたが、結果として積極的にこちらのホテルを泊まらないことをお勧めしたくなるような、残念な宿泊体験でした。
Leisure Family_with_children
10/10
Exceptional
28 Nov 2019
Verified traveler

素敵なホテルでした。

概ね満足。空調が、おまかせのままでは、夜中暑すぎ寝にくかった。
帰ってからみたのですが、部屋の造りが、部屋ごとに全く違い、もっと良く見てから選択すれば良かったと、ちょっと後悔。
Partner

Location & surroundings

Kobe Kitano Hotel
3-3-20 Yamamoto-dori,Chuo-ku, Kobe, Japan

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Kobe Kitano Hotel

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