Name: Indigo Bath, an IHG Hotel
Address: South Parade, 2-8, Bath, BA2 4AB, GB

10/10

Exceptional

29 Jul 2026

SHARON

BEAUTIFUL HOTEL WITH THE MOST AMAZING STAFF. WENT ABOVE AND BEYOND TO MAKE SURE WE HAD A PERFECT STAY. THANK YOU!

8/10

Excellent

28 Jul 2026

Rebecca

Very nice hotel. Lovely staff. Bed was a bit uncomfortable mattress topper didn’t reach the ends of the bed so felt like you were falling off the edge. Also ordered room service and was told to use the lounge menu for the restaurant, only problem I couldn’t see anywhere about the tray charge which was another £5. If I had known this I would not have paid for two overcooked scones that were hard in the middle and a very mediocre iced coffee as the total ended up being £17.50.

10/10

Exceptional

27 Jul 2026

Helen

Great location and lovely decor. Only negative was the housekeeping, dirty dishes and leftover food left in room even though servicing was done.

4/10

Poor

27 Jul 2026

Pierre

A bit of a scam with bed size. A king bed in UK is less than king bed size in the rest of the world. So you pay more and dont get what you think you pay for. Also the A/C is pitiful. Too bad the hotel itself is nice.

8/10

Excellent

25 Jul 2026

Catherine

Great location and lovely staff, thoroughly enjoyed our stay

10/10

Exceptional

24 Jul 2026

Charles

Posted 7/25/2026. Stayed just one night at the Indigo but wish I could have stayed longer. Would definitely stay again if I lived in Britain. The hotel was only five minutes walking time from the train station and was near all the main attractions. The room was fabulous and it also had air conditioning and a small refrigerator. The hotel also had a bar which was nice! The room was very spacious, well decorated, and well maintained. I've stayed in over 1000 hotels in my lifetime and this was very nice!

10/10

Exceptional

23 Jul 2026

Karen

The staff were so helpful for our whole stay
The room was excellent

10/10

Exceptional

22 Jul 2026

Christine

We arrived after a long very hot train journey. The reception was prompt and helpful. The room was spacious clean and above all chilled. A beautiful bathroom. Lovely towels. Comfy bed. Great facilities coffee and tea Fridge too. Beautiful easy ground floor room. Breakfast plentiful and great choices. My only downer was the machine coffee. Not the best. Location fabulous. Easy walk to Abbey and Roman Baths. Excellent cafes and restaurants. Would come again.

Friends_and_family Family

10/10

Exceptional

21 Jul 2026

Hiroko

We stayed in a room with two twin beds. The room was spacious with a large bathroom. The location was great. We will stay here again if we have an opportunity to visit Bath again. It was very quiet. Paid parking right next-door.

Partner

10/10

Exceptional

21 Jul 2026

susan

Loved love the fun Decor, Location, Comfort, Cleanliness and wonderfully helpful young staff!
Great location. We.ve been so many places around the world and for sure, this hotel is a sleeper…one of the best!

Partner

10/10

Exceptional

20 Jul 2026

Fintan

Just funny that in the Bath city, there was no bath in the hotel.

Friends_and_family Family

4/10

Poor

19 Jul 2026

Manuela

We have stayed at this hotel many times. This time we were highly disappointed with the cleanliness of our room. To start with - on the first morning we noticed that the cups for coffee had not been cleaned, just rinsed with water, and were full of coffee stains. On the afternoon of that day, at 5PM, the room had not been done, clean towels had been thrown on a dirty chair, and it took us thirty minutes to get some attention and a quick turn around of the room. For the price we paid - this was unacceptable. The staff did not acknowledge the issue and just shrugged it off.

Friends_and_family Family

6/10

Pleasant

15 Jul 2026

Ann

We had twin beds & I had a double quilt cover on mine it had such a big hangover I kept getting my foot stuck in it. They didn’t clean our room on the Sunday for some reason? We managed using our towels twice & making our beds.
We had to keep calling down for more coffee & sugar, coffee machine didn’t work one day seemed it was full of expired coffee caps, wile doing it he spilt some coffee over the bin onto the floor & just left it !! On the first day we needed help with air conditioning. Beautiful main light but couldn’t find a switch for it?? Ordered dinner one night of fish & chips, no salt vinegar. Just a plate with a cloche over. Knife & fork of course.

Family

10/10

Exceptional

13 Jul 2026

peter

Great location close to bath spa train station. Very clean. Helpful staff. Highly recommend

Partner

10/10

Exceptional

11 Jul 2026

christopher

Great staff
Great location

Business

10/10

Exceptional

11 Jul 2026

Mary

Had a wonderful stay in Bath. Initially stayed in a vault room (which was beautifully appointed and very cool), but felt a little claustrophobic there, being underground. The staff was super accommodating in getting us a very nice room on a higher floor. Beautiful space, food was excellent, and the location was quiet and convenient for walking the town. Next door to a gorgeous, historic Catholic Church. 5 stars for me!

Friends_and_family Family

8/10

Excellent

04 Jul 2026

Andrew

The hotel generally was good and I'm maybe being a little to picky but, the bath was amazing though was a stand alone bath. Due to this, behind the bath was actually quite filthy. It would be better if the bath was built in as there is also no where to put your shower gels etc while bathing. We were only supplied 3 coat hangers which is nowhere near enough. A coat stand or hooks would be good so coats could be hung up. Also, the lighting for the mirror in the room was dim so my wife struggled to do her make up.
The room we had was a premier king room.

Partner

10/10

Exceptional

02 Jul 2026

Hope

The rooms are gorgeous and beds are super comfortable.

Friends

10/10

Exceptional

02 Jul 2026

Michael

Staff was responsive and provided excellent service! Thank you!

Family

10/10

Exceptional

29 Jun 2026

Amelia

The location was ideal. We were able to walk everywhere.The furnishings were lovely. The staff was wonderful and informative.

Family

8/10

Excellent

28 Jun 2026

Maria

Room was down a stairs into the basement area and another two steps up into the room. No lift for our room. Room was nicely decorated and comfortable very clean and lovely bathroom products.
Bar restaurant area was lovely food was delicious as was breakfast.
Parking was opposite hotel in an open public car park with parking fees.
Location of hotel was excellent for city centre snd roman baths minutes away.

Partner

10/10

Exceptional

26 Jun 2026

Heather

I loved everything about this hotel! From the cute literary decor, the amazing staff, and proximity to everything including the train station!

Family

8/10

Excellent

23 Jun 2026

Lucy

Great place for a short stay. Near to all the local attractions.

Friends_and_family Friends

10/10

Exceptional

21 Jun 2026

Lorna

The hotel is really close to the station and the city centre so very convenient. It’s super clean, really generous sized rooms and a lovely bar area. Would definitely stay again when visiting Bath!

Friends

10/10

Exceptional

20 Jun 2026

Jessica

Loved the decor and staff. And great convenient location in Bath.

Family

6/10

Pleasant

14 Jun 2026

Alexander

Pros: really lovely looking hotel, great location to get around the city, comfortable mattress.

Cons: Not the warmest reception from staff aside from the last day when we met two really friendly ladies. We were in a garden room which was nice enough inside, however, the glass wall/window were so exposing that you had to have the curtain pulled across the entire time. That became quite annoying when leaving and entering as it would get caught in the door. The front door itself was very heavy and not the easiest to open. The garden rooms have a mini courtyard bit so whenever anyone walked through with a case the noise would really carry and would wake us up each morning. Because the whole wall was glass as it rained it was really loud and again woke us up. One evening we attempted to get a drink at the adjoining bar, when I approached the bar I was asked to find a table and someone would take a drinks order. After 15 minutes of waiting we gave up and went elsewhere.

All in all a perfectly fine hotel but absolutely not worth the £200+ a night fee.

Partner

8/10

Excellent

11 Jun 2026

Lori

Nicely decorated with very helpful staff and clean well maintained rooms. My only complaint is that the standard room we were given was very small...too small for 2 adults. Had we been staying more than one night, we would have asked to be moved.

Partner

8/10

Excellent

11 Jun 2026

Michelle

Well positioned to town centre

10/10

Exceptional

11 Jun 2026

Eve

Eve was exceptionally helpful and welcoming

Partner

10/10

Exceptional

05 Jun 2026

Eric

Great Hotel, perfect location for getting around down town. We had a vault room and were very pleased with the amount of space and quality of the fixtures. The bed was very comfortable and had USB sockets for charging, very important for US travelers so we don't need a UK adapter. If I was staying longer, I might like a more comfortable sitting chair for TV, but it wasn't an issue this time. The only issue was we didn't realize until morning, that we didn't have caffeinated coffee for the Nespresso machine. But a little Decaf faked us out until we got to a coffee shop around the corner.

Friends

10/10

Exceptional

30 May 2026

Dawn

Lovely hotel near Bath Abbey and Roman Baths. At check-in, the staff were very kind and helpful. I highly recommend this hotel and would stay there again.

Family

4/10

Poor

30 May 2026

Jill

We booked a premium room. Unlike the advertised photos the room was in the basement. It was situated under the main corridor and from 6am people walking overhead created a lot of noise. This noise and vibration could even be felt and heard while in the shower.

Although it was a beautiful sunny day there was little light entering the room, just a view of the pavement above. Where the dressing table was situated it was too dark in the morning to dry hair etc. as it was only lit by a small table lamp.

This room should be sold as standard, not premium.

There was no outdoor space to sit apart from on the pavement outside, where we were expected to buy drinks.

The room was a good size with a large cave like bathroom, which was very cold despite the temperature being nearly 30 degrees outside.

The breakfast was very average, the eggs benedict had solid yolks and the coffee from the machine was unpleasant.

The position of the hotel was good, with easy access to the centre but for the price of nearly £300 there are certainly better options.

Friends_and_family Family

10/10

Exceptional

29 May 2026

Beverly

Hotel Indigo Bath is a fabulous hotel near the train station. Wonderful rooms, lifts, great restaurants and helpful staff.

Friends

8/10

Excellent

26 May 2026

Alexander

Great service from everyone at the hotel; I asked to switch rooms and the manager was polite, attentive and almost immediately offered another room despite the hotel being almost full (bank holiday). Without exception, all the staff were very polite and approachable, and tried their best to make our stay comfortable and enjoyable. Rooms were fine, but the customer experience was 5 star!

Partner

10/10

Exceptional

26 May 2026

Warren

We requested a room with a walk-in shower and we were glad to receive one. A separate combo tub/shower was also in the room, but it looked potentially dangerous for anyone with balance or mobility limitations. The rest of the room was well-appointed, spacious, and clean. The breakfast was wonderful and all staff were very friendly and helpful. The decor was quirky and amusing. The location is very quiet yet only a few blocks from the abbey.

Partner

10/10

Exceptional

21 May 2026

Lihui

Great location with reasonable price. The breakfast is great too.

Family

10/10

Exceptional

20 May 2026

Richard

This is a fine hotel in the popular tourist destination of Bath. It is very centrally located for the city's famous sights and shops, and a short, flat walk from the station. The rooms are well-appointed and comfortable and are fully accessible. The hotel's distinguishing feature is that it is twelve terraced houses about 200 years old all linked together and access to some rooms can be made directly from the street into properties adjoining the hotel reception. It's a place that, if you stay there, you'll never forget. When asked when leaving, I said 'Quirky' to the staff, and they smiled and said 'Yes'.

Self

6/10

Pleasant

10 May 2026

John

Location is very good but my room was located at the bottom of a courtyard. The room had a glass wall facing the courtyard, leaving me with a choice of light or privacy, and no view.

Self

10/10

Exceptional

09 May 2026

Virginia

The hotel rooms were tiny but still quite lovely and cozy. The staff went out of their way to help us and were so generous and helpful. We gad a great stay there

Partner

10/10

Exceptional

07 May 2026

Claudia

Had trouble understanding the lights etc but it was a good place from which to enjoy the many treats of the area.

Friends_and_family Family

10/10

Exceptional

06 May 2026

Adam

Excellent location with friendly staff

Partner

10/10

Exceptional

04 May 2026

Lucy

Amazing customer service in a very well run and efficient hotel. The hotel is beautiful and very comfortable. The staff are exceptionally good and make for a very welcoming atmosphere. I wouldn’t hesitate to stay here again .

Family

10/10

Exceptional

01 May 2026

Judith

Perfect location for the centre of Bath. Rooms were clean and quiet. Quirky decor mad the room individual. Could have done with better lighting.

Friends_and_family Friends

10/10

Exceptional

30 Apr 2026

Gary

Lovely Hotel right in the centre of Bath

Partner

10/10

Exceptional

29 Apr 2026

harvey

Staff were good , great location

Partner

8/10

Excellent

28 Apr 2026

Lisa

The room was small but comfortable and adequate. Great location. The dog was welcome and we were able to eat breakfast in one particular area. The same for a dinner we chose to take at the hotel. The dinner was really good as was the wine. Good hot breakfast options and a cold buffet. However, my eggs Benedict was rather drowned with too much Hollandaise.

Partner

10/10

Exceptional

28 Apr 2026

Tracy

Great hotel, perfect location.

Partner

8/10

Excellent

26 Apr 2026

Cheryl

Great location, parking close by. Breakfast expensive for what it is a nicer options near by

Friends_and_family Family

10/10

Exceptional

25 Apr 2026

Aisling

Lovely room in great location

8/10

Excellent

25 Apr 2026

Julie A

Good location, helpful staff.

Partner

10/10

Exceptional

20 Apr 2026

Martin

All great.

10/10

Exceptional

19 Apr 2026

Brian

I loved the location. We were inside the medieval wall.

10/10

Exceptional

18 Apr 2026

Michaela

Hotel was well located, staff were very welcoming and attentive.
Although a lot of hotels take a card on check in for additional charges such as the bar, breakfast etc, this hotel actually takes the deposit from your card at the time and then refund you a few days later rather than only processing charges on check out. Not sure this is a great way of dealing with customers as you have to check that you receive the refund.

Friends

10/10

Exceptional

17 Apr 2026

M. Naomi

Our room was lovely and clean. The staff were all exceptionally helpful and pleasant.

10/10

Exceptional

15 Apr 2026

Annette

Beautiful decor love the aircon central location for train tour buses shopping and restaurants

Family

10/10

Exceptional

14 Apr 2026

Edward

Wonder style and decor. Lovely bar and service.
Breakfast order was hard to get right so we went elsewhere for that. Everything else first class.

Partner

8/10

Excellent

12 Apr 2026

Lisa

Lovely hotel in central location.
Lounges and bedroom uniquely decorated.
Staff very friendly and helpful.
Only downside was the cleaners didn’t seem to clean the rugs in the bedroom

Friends

10/10

Exceptional

11 Apr 2026

Caitlin

Kind staff and beautiful property. Great location for “home base” to explore around Bath. Would love to come back someday!

10/10

Exceptional

10 Apr 2026

JENNIFER

Best hotel ever ! Location was perfect. Very easy walk from the train station and rugby stadium. Tons of shopping and food options located close. Hotel decor was adorable and size of the room and bathroom were great. Can’t say enough great things. We loved it.

Friends_and_family Family

8/10

Excellent

10 Apr 2026

Jamie

The location of the hotel is hard to beat. Decor, style and furnishings were excellent. Perhaps the nicest shower I've experienced at a hotel in a long time. The breakfast was over-priced for somewhat disappointing fare

Partner

10/10

Exceptional

08 Apr 2026

Jace Daniel

Great location and very friendly staff who even walk you to your room! (The place is a little bit of a maze in a good way)

Family

10/10

Exceptional

31 Mar 2026

Fiona

Lovely hotel and friendly/helpful staff. Great location for exploring Bath.

Friends_and_family Family

10/10

Exceptional

29 Mar 2026

Finlay

We had a Very lovely stay.

staff were super kind, helpful and Informative.

Fantastic location.

Partner

10/10

Exceptional

25 Mar 2026

Barbara

The menu and restaurant staff were outstanding. Reception showed us to our room which was unexpected but much appreciated. The room was quaint, the electrics a bit of a mystery, but the hotel itself shone in all its Georgian glory.

10/10

Exceptional

25 Mar 2026

William

Very nice hotel , close to everything we wanted to see. Close to the bus and train station.

Partner

6/10

Pleasant

21 Mar 2026

Lisa

The location of this hotel is GREAT. Everything is walkable. We selected a rate offered on Expedia that included valet parking(convenience) and buffet breakfast (excellent). We booked “premium king” which is NOT a Canadian or American King size bed. It is more like a queen. I learned that you really need to book a TWIN bed room. Then ask them to “zip” the 2 twin beds together. Also be careful when you check out, we had prepaid on Expedia (3 months prior when I booked) but the booking didn’t show this and they wanted to charge me.I had my receipt indicating PAID and this took a number of calls and digging and explaining from their side. BE CAREFUL. The reception staff were friendly sorting this out. I just found it fishy.

Partner

10/10

Exceptional

17 Mar 2026

Karen Amanda

Sweet, helpful staff, great room, clean, and great amenities. 10/10.

Self

10/10

Exceptional

16 Mar 2026

louise

Great location. We had a courtyard room which was perfect. Excellent and generous in room breakfast

Partner

10/10

Exceptional

16 Mar 2026

Kathy

Staff was helpful and pleasant. Great location

10/10

Exceptional

16 Mar 2026

Katie

Lovely rooms, clean and quirky, helpful staff, great location

Partner

10/10

Exceptional

13 Mar 2026

Roy

A very nice overnight stay. Room was great.

10/10

Exceptional

09 Mar 2026

Colin

Great boutique hotel with really good art work and decoration that's positioned in a central location. The breakfast was delicious and the staff where really helpful, we had a great break here and would recommend.

Partner

10/10

Exceptional

09 Mar 2026

Robert

Close to railway station no need for taxi or to bring the car.

8/10

Excellent

07 Mar 2026

Michael

Ukrainian concierge was brilliant once more. Valet parking worked well. Room as cramped. The handle fell off the wardrobe door. Food and service in brasserie for dinner and breakfast was OK but the background music was appalling.

Partner

10/10

Exceptional

05 Mar 2026

Lissette

Sara was amazing! Super helpful

6/10

Pleasant

04 Mar 2026

David J.

A very appealing hotel in terms of decor, but unfortunately a less than comfortable stay for several reasons.

First, the check-in was delayed and not accommodated until 3:15pm when I requested that I be checked in as a 3pm
checkin was supposed

10/10

Exceptional

04 Mar 2026

John

From our welcome to departure, the staff were very happy to help us enjoy our stay. Great location for our visit to the theatre and also five minutes from shopping centre.
Though a grade 1 historic building, the facilities and rooms are beautifully presented and comfortable.
Another advantage was the close location to the rail and bus stations and also the availability of parking albeit at a cost.
Thoroughly recommend this hotel when visiting Bath.

Partner

10/10

Exceptional

04 Mar 2026

Jared

Great location walking distance to all the sites. Lovely staff and room well set up for our dog joining us

Partner

8/10

Excellent

27 Feb 2026

Adam

Great staff, great hotel. 1 star dropped due to the bathroom had evidence of the previous guest on the floor

Business

10/10

Exceptional

27 Feb 2026

Peter

Yes

10/10

Exceptional

25 Feb 2026

Robert

Perfect location, nicely appointed room, really nice bathroom, and good price.

10/10

Exceptional

22 Feb 2026

NIGEL

Perfect location- good quality service and nice feel to the hotel

Partner

10/10

Exceptional

18 Feb 2026

Jaison

Great staff from the front office to the room.

Family_with_children

10/10

Exceptional

18 Feb 2026

Martin

It was good to be able to drop our luggage off early prior to booking in so we could enjoy exploring the city. Our room was spotlessly clean and the decor was quite quirky. Friendly and attentive staff.

Partner

10/10

Exceptional

17 Feb 2026

Rhian

Room was spacious and great shower.
Staff were great

4/10

Poor

17 Feb 2026

ben

The rooms on the 3rd floor are over priced. They are tiny. Dark. The attention to detail on cleaning and maintenance of the room was lacking. The shower leaked all over the floor. The ceiling was so low I had to crouch to take a shower.

Awful value for money. Avoid.

6/10

Pleasant

15 Feb 2026

Mark

Mould in the corners of the shower, and mould on the tile grout.
Couldn’t get shower decently hot despite it being set to the hottest setting.
I am Celiac and ordered explicitly a gluten free full English. Arrived with a sausage and black pudding. Question the server and she went off to the kitchen. Returned 10 minutes later saying that it was not gluten free and it would be redone.
Very bad indeed.

Partner

10/10

Exceptional

11 Feb 2026

william

Lovely room. Good choice at breakfast and super staff

Partner

10/10

Exceptional

06 Feb 2026

Lauren

We stayed at this place in Bath for two nights, and I wish it was more! Such a stunning boutique hotel with incredible service. The room was spacious, clean, and the bathtub is to die for! Everyone was so kind, the receptionist immediately gave us a map and recommendations on what to do around town. The location is perfect for walking around and getting to all of your tours. Nothing was further than 15 minutes away walking. Would highly recommend this place!

Leisure Family

4/10

Poor

04 Feb 2026

Katie

Very small cramped room, bathroom was more of a cupboard size and a larger person would certainly struggle with it - it was definitely not a ‘spa inspired’ bathroom as described and had more resemblance to a public toilet. Ugly decor. No hand wash or body wash provided and when requested we were given 1/3 bottle to share between bath and shower. No hairdryer in room until requested. Only 2 tea bags provided and packets appeared to have spent a year in someone’s pocket. Staff quite unbothered by lack of amenities. Would not recommend.

Leisure Partner

10/10

Exceptional

28 Jan 2026

Addell

Fantastic hotel in the centre of town, beautiful rooms and friendly staff. We didn’t eat there as there is so much choice around you.
Used the park and right to save the hassle of parking - a perfect weekend

10/10

Exceptional

28 Jan 2026

Raymund

Very attentive staff, good location. Breakfast overpriced so ate in a local cafe.

Business

10/10

Exceptional

25 Jan 2026

Judith

Service excellent. Breakfast plenty of choice good quality. The 7 course menu was superb and the highlight of our stay.

quality.

Partner

10/10

Exceptional

22 Jan 2026

Yoko

All staff were super helpful even when I left article in the room they went immediate to retrieve them. Polite friend and professional. I would definitely go back again

Leisure Friends

10/10

Exceptional

19 Jan 2026

cynthia

Excellent location, close to many nice large and small restaurants, including several very good ethnic restaurants. Very close to the river, very close to the Roman baths and the Cathedral, with also a beautiful church right across the street. My room was tiny but adorable. Breakfast was limited but there were so many great places to eat nearby that I only stayed for breakfast one time. The room was clean but the cleaning staff was a little erratic. Overall I love the Indigo hotels.

Leisure Self

10/10

Exceptional

19 Jan 2026

Sean Emmett

Loved this hotel. Staff were great, location was perfect and the room was comfortable and well appointed. I’d stay again.

Leisure Family

8/10

Excellent

18 Jan 2026

Jason

Lovely boutique property in centre of Bath near to all amenities. Staff were extremely polite and attentive. The Beau Brasserie served exceptional food and very reasonable prices.

Leisure Partner

10/10

Exceptional

15 Jan 2026

Joanna

Staff were great, room very comfortable and evening meal was delicious

10/10

Exceptional

13 Jan 2026

Paula

Lovely hotel in central Bath. Very helpful staff who were knowledgeable about the area. Would thoroughly recommend

Partner