Name: Abbey Hotel Bath
Address: North Parade - Somerset, 1, Bath, BA1 1LF, GB

6/10

Pleasant

19 Jul 2026

Anthony J.

No fridge
AC hard to adjust
Safe on the floor, hard to see and use
Poor lighting
Only one towel hook in the bathroom and far from sink and shower

Partner

10/10

Exceptional

18 Jul 2026

Melanie

The hotel was beautiful, clean and well equipped. It was the perfect hotel with great food, close to everything while being peaceful at the same time. I am super picky and our room was gorgeous and spacious. I loved that it was within walking distance to the whole city and close to the train station, Parade Park, the Abbey, Roman Bath, and Pump Room/Assembly Hall. The air conditioning was wonderful too during this rare heat wave. We will be back!

Partner

4/10

Poor

16 Jul 2026

Bader

Good location, old and dated.

Due to aircon issues didn’t get the 3 rooms we booked.
Alternative rooms clean however one room was a disability class room which was not a surperior/executive room.
No fridge and heating didn’t work which was the original issue with original booked rooms.
The room stunk of damp/urine.

Breakfast cooked fresh was nice but slow. Buffet table had ants crawling on tables.

So in a nut shell it’s up to you. Evening food was excellent.

Family

10/10

Exceptional

16 Jul 2026

Syvahna

Perfect location to be close to everything. Staff were lovely and very helpful.

Partner

10/10

Exceptional

13 Jul 2026

Deni

Beautiful hotel, convenient location, friendly staff. One thing I will say is that it was rather unpleasant that we needed to walk through the dining room to get to our room and there was no elevator/lift to get there. This made it challenging with all of our luggage to carry up and down the stairs.

Family

10/10

Exceptional

06 Jul 2026

David

A simple check in and out, during an exciting World Cup time. All was great, no worries./

10/10

Exceptional

02 Jul 2026

Robyn

Perfect location!

Family_with_children

10/10

Exceptional

30 Jun 2026

Neil

From the moment we walked in superb.
Fast no nonsense check in, and bags carried up to the room.
Central location a must, inside/outside bat areas well kept and staffed. Breakfast very nice.
Staff polite and helpful, special shout out for Emma our favourite.
We will return

Partner

10/10

Exceptional

30 Jun 2026

Piper

Our first impression was the gentleman at the front desk. He was friendly and helpful. Second, our room was perfect for one night. Overlooked a courtyard versus the street which seemed perfect. The seagulls can be chatty but seemed to quiet down as night time arrived. We were offered a cocktail at our arrival which was half pint of draught beer, house wine or soda. I expected a proper cocktail but was not too disappointed as the wine and beer were nice/tasty. Breakfast in the morning was SUPERB. Staff and food exceptional.
Great place. Would stay again if in Bath.

Partner

6/10

Pleasant

27 Jun 2026

David

There were a few problems but overall it was okay. It’s great if you want to be near the river and Abbey.

Partner

4/10

Poor

26 Jun 2026

Susan

Staff was so nice and helpful. Room was in the basement. Window to pipes, wires and cement walls. Crooked floor and broken iron. Terrible value for the price. Shocked it was a Marriott proposal. Wouldn’t stay again

Self

10/10

Exceptional

24 Jun 2026

Kevin

Great stay!

Family

10/10

Exceptional

20 Jun 2026

KELLYANN

Very nice…

Friends

6/10

Pleasant

19 Jun 2026

Tim

We had requested a room with a walk in shower when we made our booking at least two months prior to our visit. On arrival we were told that one was not available but we had been upgraded to a junior suite , which was very nice, except it was in the annex building 4 and down two flights of stairs. The receptionist did carry our bags down and later offer to move to a ground floor room . The trouble was it would not be available until 3pm the next day and we wanted to use our room mid day. So chose to remain where we were. Breakfast on the first morning was below standard for a number of reasons. the first was the service , we waited at the dining room desk for three minutes being ignored by the girl while she filled in something on the till. When we were eventually acknowledged and shown to a table no mention was made of the self service section which was round a corner and out of sight. Our tea and coffee order was taken but we had ask again before it was delivered. Decaf coffee was available but no decaf tea. The food when it eventually came was tepid. Day two , was a totally different experience. As soon as we arrived the person at the reception desk said a cheerful good morning , showed us to a table, the Servie was quick and friendly and the food was much warmer, still no decaf tea

Partner

10/10

Exceptional

16 Jun 2026

Laura

Such a fabulous location! The hotel was lovely and having a 24 hour lobby bar was really convenient. Staff was pleasant and helpful.

Friends_and_family Friends

10/10

Exceptional

03 Jun 2026

Debbie

excellent location

Self

10/10

Exceptional

01 Jun 2026

Steve

Great hotel and lovely staff

Partner

8/10

Excellent

25 May 2026

Jacqueline

Rooms I feel could do with a mini fridge, our room was on street level just away from reception which we were a bit worried about as a pub right across the path, but we were very surprised we did not hear anything from outside. As mentioned on other reviews service outside in the Bar area can be slow. Reception was very friendly but was a bit frustrated when checking out, we asked if we could have our room a little longer and was told no, but the lady beside me was agreed for another 2 hours. A lovely choice for breakfast, all freshly cooked and well presented.
Overall a lovely stay, especially as it was a very hot bank holiday weekend

Partner

10/10

Exceptional

24 May 2026

Brittany

The staff were all incredibly helpful and kind; especially Big & Megan!! The lift was great for my mom who has trouble going down the stairs. The location was absolutely perfect for walking around the city. Next time I’m in Bath I would love to stay here again. 10/10

Friends_and_family Family

4/10

Poor

24 May 2026

Jeff

I am extremely disappointed with this experience. I booked a junior suit and it is not a Marriott quality. Because I have a pet, they didnt want to give us a newer renovated suit. The room they gave me is in the basement and thats exactly how it feels. You could hear the people on the street all and and all night. The room is dark, dungeons, hot, and humid. We killed at least 5 bugs/flies in the room. The shower was dirty, the cups were placed on wet, wrinkled paper indicating they are unsanitary, a shower handle is broken, the shower door doesnt stay closed, the bed is uncomfortable and old, and the wardrobe doesnt close all the way because its old. The room is run down. You can even hear the other rooms flushing thier toilets and walking around. The towels were even old, battered, and torn. In addition, the entrance way for where I was staying was used for maintenance/housekeeping. They had tripping hazards everywhere, towels on the floor, and more. For the money I have paid, I expected a higher-end quality than what I have received. Very dissatisfied and disappointed.

Pet

8/10

Excellent

16 May 2026

Glenn

Close to everything

Partner

6/10

Pleasant

11 May 2026

GRAHAM

Very depressing decorations and too dark

Partner

10/10

Exceptional

01 May 2026

Rafael

Everything was perfect. Location, service, room, cleanliness, breakfast. Everything was perfect!!! 10 out of 10! To be a 1000, it would only need a mini-fridge in the room. But it didn't compromise the experience at all. Sensational!

Self

10/10

Exceptional

30 Apr 2026

Mark

Perfect location in the middle of everything. Lovely room and staff.

Partner

6/10

Pleasant

24 Apr 2026

John

Hotel condition and location really good however both being in our seventies, with two full sized suitcases, we were really surprised and seriously disappointed to have been given a half landing room having to lug our suitcases up and down six-seven stairs by ourselves!! Checkin clerk didn’t seem aware or concerned.

Partner

8/10

Excellent

23 Apr 2026

Dan

The staff was lovely, very helpful. It’s in the center of everything that easy to walk to on the train. However, because it’s in center of everything, it can be noisy at night. If you’re a light sleeper, ask for a room off the street if possible.

Partner

10/10

Exceptional

23 Apr 2026

Kirstin

Absolutely great location, walkable to all the downtown areas. Close to all the restaurants and sites, and still pretty quiet considering it’s next to the main area. The lounge area was very lovely!

Self

8/10

Excellent

20 Apr 2026

Fiona

Clean rooms, helpful staff. Right in the heart of bath.

Partner

8/10

Excellent

18 Apr 2026

Jonathan

Good breakfast, great location

8/10

Excellent

10 Apr 2026

Nicola

Lovely hotel. Great location. The bathroom needs a revamp tho and the room was sooo hot with no air con.

Partner

10/10

Exceptional

06 Apr 2026

Diane

The staff were super helpful and went above and beyond to accommodate my needs, and I was only staying one night.

Self

8/10

Excellent

05 Apr 2026

Stuart

Basement room which was directly below the bar and was nosy with people moving chairs during the night. Poor natural light.

10/10

Exceptional

01 Apr 2026

Duncan

Great centrally located hotel, staff were super friendly from check in to check out, breakfast was spot and the bar and staff were great

Partner

10/10

Exceptional

30 Mar 2026

John

Perfect location to the Roman Baths and downtown. Near lots of restaurants as well.

Partner

10/10

Exceptional

28 Mar 2026

Cimarron

This place is so adorable! Super accommodating staff and parking right up front for loading with long stay parking right around the corner. Also seems like a very fun, hip area right near a college, restaurants and river walks. :)

8/10

Excellent

27 Mar 2026

Laura

Perfect location to explore the historic city of Bath. The family room was a little cramped with 4 people, but we just used the room to sleep away. Great breakfast. Very friendly and accommodating staff.

Friends_and_family Family

6/10

Pleasant

15 Mar 2026

julie

Room was clean didn’t use parking

Partner

6/10

Pleasant

08 Mar 2026

Marianna Schlientz

Rather down at heel...and as such too expensive for what you get. Conveniently placed.

10/10

Exceptional

02 Mar 2026

Nadejda

We really enjoyed the hotel, room , bar and breakfast as well. The staff was absolutely helpful and friendly. The hotel is situated in the heart of the town. It was great to staying in this hotel.

Friends_and_family Family

8/10

Excellent

01 Mar 2026

Daniel

Location was brilliant, room was nice could have done with a recoat of paint but otherwise a perfectly lovely stay.

Partner

10/10

Exceptional

01 Mar 2026

Helen

Lovely hotel. Lovely staff.

Partner

6/10

Pleasant

25 Feb 2026

Lucas

Checking in staff not very welcoming tried to ask how they were and totally ignored

Partner

10/10

Exceptional

22 Feb 2026

SImon

Clean room, attentive staff, great bar and breakfast

Partner

10/10

Exceptional

18 Feb 2026

Grazio

Room was nice modern and clean - staff were very nice

Partner

8/10

Excellent

15 Feb 2026

Daniel

Lovely venue and brilliant location

Partner

10/10

Exceptional

14 Feb 2026

Melanie

Very nice staff

8/10

Excellent

09 Feb 2026

Lisa

The staff were all friendly and helpful. The breakfast was excellent. The hotel is in the PERFECT location for exploring Bath.

Leisure Family

10/10

Exceptional

03 Feb 2026

michael

all good. great place

Leisure Family

10/10

Exceptional

25 Jan 2026

Sophie

Lovely large room

Friends_and_family Friends

10/10

Exceptional

21 Jan 2026

Elizabeth

Beautiful room with charm yet very comfortable and convenient

Leisure Family

4/10

Poor

21 Jan 2026

Roger

The room was dismally dark with no opening window for fresh air. Bed OK. Insufficient storage in the room. No drawers, only 4 hangers between 2 persons. Only OK for 1 night stay.
Breakfast poor. Cooked breakfast arrived on cold plate with all items tepid at best. Coffee unusual! A strange taste.

Partner

6/10

Pleasant

19 Jan 2026

Helena

Room too small, no chairs, breakfast terrible but young man who served very good and to be highly recommended for his kindness. Staff good but hotel Not value for money would not stay there again. Rundown, windows block up etc etc.

Leisure Partner

10/10

Exceptional

15 Jan 2026

Frances

The staff were all very accommodating and friendly. The room was clean and the staff came back at a time requested for our room to be serviced. The evening meal was lovely and the cocktails made by the barman were excellent. We had 2 pets with us and the room had 2 pet beds set up in our room on arrival which was lovely.

Leisure Family

4/10

Poor

08 Jan 2026

Samuel

Beautiful rooms ideal location but the heat did not work and we had a 4 month old baby. Not good.

Leisure Family_with_children

8/10

Excellent

06 Jan 2026

Shaun

Room was an upgrade apparently
But had 4 flights of stairs to get too
In a separate annex was informed but only for fit people with no heavy bags
Bar was quiet breakfast staff were busy but they did there best credit to them

Partner

8/10

Excellent

05 Jan 2026

Irine

Great location! Hotel is walking distance to pretty much everything in the city. Initial rooms we checked in was very noisy and we quickly got moved to different room, which we appreciated.

We were happy with the room and service we received.

Hotel is pet friendly and we paid £35 for a pet however we had nothing provided, no pet bowls or treats. The pet bed provided to us stayed in the initial room. When hotel claims to be pet friendly and charges you a fee you’d expect more.

Leisure Pet

10/10

Exceptional

04 Jan 2026

Luke

Hotel is perfectly placed, with so many bars and restaurants, room itself was perfect, staff friendly, what more do you need for a weekend away

Partner

8/10

Excellent

03 Jan 2026

Lynn

Parking is difficult

Partner

10/10

Exceptional

01 Jan 2026

Laura

We didn’t have breakfast but after we got back to the hotel after celebrating new year we were still able to get a drink at the hotel bar which was a nice way to finish the evening

Partner

10/10

Exceptional

27 Dec 2025

Nicole E

Very friendly staff and fantastic rooms. Very comfortable bed and such a perfect location.

Leisure Family

10/10

Exceptional

25 Dec 2025

Adam

Was Very nice thank you

8/10

Excellent

21 Dec 2025

Tan Lay

Nice environment, relaxing atmosphere, close walk to Royal Crescent.

Leisure Family

4/10

Poor

14 Dec 2025

Gina

Given an accessible room next to reception where everyone queued outside of our room door. Changed to another room no lift 65 steps up.

Friends_and_family Friends

10/10

Exceptional

11 Dec 2025

Mary

All very good thank you

Partner

10/10

Exceptional

09 Dec 2025

Joanne

We stayed 4 nights in the 2 room family room- beautifully decorated- very comfortable. Staff were amazing at check in, breakfast and the bar! Such a great stay. Good location.

6/10

Pleasant

09 Dec 2025

Jess

Room was lovely but was over £1300 for 2 nights so you expect it to be, Coffee and Tea facilities could be better, no labels to tell you which coffee pod was which for the machine so opted for a normal coffee only to find there was no normal coffee, only caffiene free.
Shower blocked 1st use, had to lay around 8 towels to soak up the flood in the bathroom, informed reception straight away at 9.50am , came back to relax at 3.30pm and make use of the gorgeous bath only to find no-one had been in to replace towels or clean up , very annoyed as this meant we couldnt make use of the bath at all as we were waiting for this to be sorted. Only other issue is breakfast takes far too long, booked in at 10am , had to wait until 10.25 and still nothing , Had to cancel our breakfast due to train time. So overall, not really the best service condiering the price paid.

Friends_and_family Family

8/10

Excellent

08 Dec 2025

James

Hotel was very good, great location and very good breakfast. The negatives were, firstly, our room was on lower ground so the room had not natural light and there is no parking near by.

Leisure Family

10/10

Exceptional

06 Dec 2025

Sara

The room and location were perfect!

Business_and_leisure Family

6/10

Pleasant

05 Dec 2025

Alan

Not the best. Not a lot of thought as cooked came out with porridge, so was eithet cokd, or put ubdedl a grill to heat up, and was over cooked

Partner

10/10

Exceptional

03 Dec 2025

charles

Attentive service with an impressive gluten free menu. The setting was perfect and even better it was dog friendly.

Partner

8/10

Excellent

02 Dec 2025

Leo

Friendly

Friends_and_family Family

8/10

Excellent

28 Nov 2025

Karen

The overall experience was good, in everything.

Leisure Family

10/10

Exceptional

27 Nov 2025

LJane

Wonderful stay.

8/10

Excellent

27 Nov 2025

Philip

Small room(we didn't upgrade) clean with everything we needed including dressing gowns.
Staff friendly & helpful, could used better directions to our room.
Window very very dirty which was a shame

Leisure Partner

10/10

Exceptional

24 Nov 2025

John

Great location and excellent breakfast!

Leisure Friends

10/10

Exceptional

24 Nov 2025

Lisa

We arrived to an upgraded room, lovely friendly staff, fab room, amazing breakfast and a really comfortable stay. We’ll be back again! Thank you.

Partner

8/10

Excellent

23 Nov 2025

Hannah

Clean, great location, helpful staff.

Leisure Self

10/10

Exceptional

16 Nov 2025

Lisa

Lovely hotel, friendly staff, perfect room, fabulous breakfast

Partner

2/10

Poor

11 Nov 2025

SCOTT

its a 100 a night hotel at best
we were initally charged over 400

Partner

10/10

Exceptional

10 Nov 2025

Darian

Friendly staff. Clean room. Good experience.

Leisure Partner

10/10

Exceptional

09 Nov 2025

Kent

My wife and I were greeted by very warm and welcoming staff and our room was excellent. We are already planning a return trip.

Partner

6/10

Pleasant

31 Oct 2025

Anthony

Location was great… however, we had problems with the shower, sofa bed was very uncomfortable & air con not working properly.

Leisure Family

10/10

Exceptional

31 Oct 2025

Janet

Great staff, very central location.

Leisure Self

10/10

Exceptional

30 Oct 2025

David

Clean and stylish rooms, great location and very friendly staff

Leisure Partner

4/10

Poor

29 Oct 2025

Elaine

Kept awake most of night in Room 118 with noise from generator outside window.when I mentioned to receptionist on leaving she apologised and said the generator belonged to another business!

8/10

Excellent

20 Oct 2025

Andrew

Room was nice but sound was an issue, could hear the room above. Staff very nice and had great recommendations. Good location with parking close by within a short walk.

10/10

Exceptional

12 Oct 2025

Susan

Wish we had more control over room temperature.

Friends_and_family Friends

10/10

Exceptional

10 Oct 2025

David

Excellent all around.

Leisure Family

8/10

Excellent

05 Oct 2025

Maureen

Great location, vegan breakfast

Self

10/10

Exceptional

05 Oct 2025

Tim

Gorgeous rooms in a prime location with terrific breakfast items and staff.

Leisure Family

8/10

Excellent

01 Oct 2025

Shannon

We had a wonderful stay at the Abbey Hotel Bath. The location is unbeatable-right in the heart of the city and perfect for exploring all that Bath has to offer. The staff were absolutely amazing; friendly, welcoming, and incredibly helpful throughout our visit. One thing to note - soom rooms require the use of stairs, so if you mobility issues, it's worth checking with the hotel in advance to ensure a more accessible option. Overall, a charming stay with excellent service

Leisure Partner

10/10

Exceptional

01 Oct 2025

Peter

Easy check in and check out. Centrally located just steps from the Abby and the Baths.

Leisure

6/10

Pleasant

30 Sep 2025

John

Mould smell

4/10

Poor

28 Sep 2025

Jennifer

You know when you walk into a hotel room and see a portable oscillating fan, a closed window and no thermostat for either cooling or heat you're in for a poor experience. My room was so uncomfortably hot it was hard to sleep. My friend was placed in an attic room whose ceiling was so low she could touch it. Her room, on the fifth floor, had no elevator access and only a tight circular staircase whose metal banister cut her thumb badly. To be charged $268 with no forewarning of either an unchangeably airless room or a room on a fifth floor with no elevator access that is fit only for hobbits is unconscionable and inexcusable. I don’t know what Marriott was thinking when it decided to fold this hotel into its collection… There is a big difference between the charm of a well-kept old hotel and an old hotel that I guess is getting by just because of its location. I will say that my bathroom was recently modernized, had great storage and was clean.

Leisure Friends

2/10

Poor

26 Sep 2025

Fatima

We booked a King Room at Abbey Hotel Bath through Expedia, advertised with proper in-room air conditioning. Instead, we were first placed in a basement room with no AC at all. After complaining, we were moved to a smaller standard room with only a portable unit venting through the window. It was noisy, ineffective, and nothing like what was promised.

This was misleading advertising. Expedia showed photos and descriptions of King Rooms with AC, yet we were downgraded and left uncomfortable. What made it worse is that Expedia offered no real help when we reported the issue. Both the hotel and Expedia failed to deliver what was advertised, and our trip was ruined. Guests should be cautious—what you see on Expedia may not be what you get.

Leisure Family

6/10

Pleasant

23 Sep 2025

linda

Good side: well located in the city centre . The breakfast and afternoon tea were of very good quality. The catering staff were very friendly and helpful.

Bad side: very small rooms for our party (Room 206 and Room 208). On the first night we were checked into those tiny rooms with a small double bed pushed against the side wall with a window. I had to climb in and out of bed over my partner, disturbing all constantly. Besides, the room is so small that there is only about less than two meter space from the door to the bed. Upon our request we were offered another larger room for the second night, but the tiny room is not something you expect as a standard double room almost £200 per night.

Service Quality: very mixed bag. The catering staff were really smashing, However, our stay was almost ruined by one of the receptionists with a very unfriendly, cold and unhelpful attitude,

10/10

Exceptional

22 Sep 2025

Bonny

Was a lovely stay and close to all amenities and sites. Breakfast was very nice each morning. Easy walking distance to attractions and the train station. Hotel was in a quiet location.

Leisure Partner

10/10

Exceptional

17 Sep 2025

Rommel

Location is perfect, staff is great

Friends_and_family Family

10/10

Exceptional

15 Sep 2025

Carla

it's an old building but very nice
small room, clean, big bathroom, perfect location and nice helpful staff

Leisure Partner

6/10

Pleasant

13 Sep 2025

Yik Kwan

The location is great but rooms are old and amenity couldn’t upgrade enough。some of them cannot work. Like no air conditioning and also window cannot open. Promised kingsize bed become queensize bed.

Leisure